Section 2 AAC 07.450 - Resolution of complaints made by the public(a) Members of the general public have the right to resolution of complaints arising out of application for state employment, state employment examinations, and the selection process under the procedures established in this section.(b) Inquiries involving the application, examination, or selection process may be submitted to the division of personnel. Inquiries by telephone and personal appearance will be treated as informal inquiries and will be handled by a division of personnel employee who is qualified to answer questions or correct a mistake. The inquiry may be submitted in writing, or reduced to writing for submission at the request of a division of personnel employee. A written inquiry, appeal, or other similar communication submitted to the division of personnel within 10 working days after the action complained of will be treated as a complaint. The director shall investigate the complaint, take appropriate action to resolve the complaints and issue a final written decision within 15 working days. The decision of the director is final.(d) The time limits established in this section may be extended by the director if it is determined that the limits impose undue restrictions upon either party.Eff. 6/28/84, Register 91; am 9/28/96, Register 143; am 4/23/2004, Register 175Even though the changes to 2 AAC 07.450 were effective 4/23/2004, they were not published until Register 175, Oct. 2005.
Authority:AS 39.25.070
AS 39.25.140
AS 39.25.150