Ala. Admin. Code r. 482-1-135-.05

Current through Register Vol. 43, No. 02, November 27, 2024

Section 482-1-135-.05 - Request For Mediation

If the claim has not been resolved within 21 days from the date of the Mediation Notice as required in Rule 482-1-135-.04, an insured or the insurer may request mediation by calling the Alabama Department of Insurance Consumer Services Division at 334-241-4143; by faxing a request to the Department at 334-240-4409; or by mail directed to: Consumer Services Division, 201 Monroe Street, Suite 1700, Montgomery, Alabama 36130-3351. The Department shall notify the insurer within 48 hours of the Department's receipt of a request. The insured will provide the following information to the Department, if known:

(a) Name, address, and daytime telephone number of the insured and location of the property if different from the address given.

(b) The claim and policy number for the insured.

(c) A brief description of the nature of the dispute.

(d) The name of the insurer and the name, address and phone number of the contact person for scheduling mediation.

(e) Information with respect to any other policies of insurance that may provide coverage of the insured property for named perils such as flood or windstorm.

Author: Commissioner of Insurance

Ala. Admin. Code r. 482-1-135-.05

New Rule: December 21, 2005; effective December 31, 2005. Filed with LRS December 21, 2005. Rule is not subject to the Alabama Administrative Procedure Act.

Statutory Authority:Code of Ala. 1975, § 27-2-17.