Zina D. Coffee, Complainant,v.Robert M. Gates, Secretary, Department of Defense, Agency.

Equal Employment Opportunity CommissionMar 13, 2009
0720090012 (E.E.O.C. Mar. 13, 2009)

0720090012

03-13-2009

Zina D. Coffee, Complainant, v. Robert M. Gates, Secretary, Department of Defense, Agency.


Zina D. Coffee,

Complainant,

v.

Robert M. Gates,

Secretary,

Department of Defense,

Agency.

Appeal No. 0720090012

Hearing No. 450200800059X

Agency No. ARRRAD06AUG03964

DECISION

Following its November 10, 2008 final order, the agency filed a timely

appeal which the Commission accepts pursuant to 29 C.F.R. � 1614.405(a).

On appeal, the agency requests that the Commission affirm its rejection

of an EEOC Administrative Judge's (AJ) award of compensatory damages,

pursuant to a finding of discrimination in violation of Title VII

of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. �

2000e et seq. Specifically, the agency accepted the AJ's finding that

complainant was discriminated against due to her race. However, the

agency requests that the Commission affirm its rejection of the relief

ordered by the AJ as regards compensatory damages. As such, the agency

rejected that portion of the AJ's decision which awarded complainant

$75,000.00 in compensatory damages. For the following reasons, the

Commission reverses the agency's final order.

ISSUES PRESENTED

Whether complainant was properly awarded $75,000.00 in compensatory

damages following a finding that she was discriminated against because of

her race (Black) when the agency failed to take corrective action when

during a three-month temporary duty assignment, and upon her return to

her permanent work station complainant was harassed by a co-worker.

BACKGROUND

The record indicates that complainant began working as a Material

Expeditor, WG-7 at the agency's Red River Army Depot (RRAD) facility in

Texarkana, Texas in November 2004.

On October 12, 2006, complainant filed an EEO complaint alleging that

she was discriminated against on the bases of race (Black) and sex

(female) when during a three-month temporary duty assignment at Fort

Knox, Kentucky from June 5 to September 10, 2005, and upon return to her

permanent duty station, she was subjected to a hostile work environment.

At the conclusion of the investigation, complainant was provided with a

copy of the investigative report and requested a hearing before an AJ.

Following a hearing, on September 30, 2008, the AJ issued a finding

of discrimination based on race for the agency's conduct in creating a

hostile work environment. Further, the AJ awarded complainant $75,000.00

in compensatory damages. In addition, the AJ awarded complainant costs

in the amount of $1,865.82 and attorney's fees in the total amount

of $19,093.50. The agency issued a final order declining to fully

implement the AJ's decision. On appeal, the agency does not contest

the AJ's finding of racial discrimination. Rather, the agency argues

that the AJ's award of compensatory damages was excessive in light of

the circumstances of the case.

Pursuant to C.F.R � 1614.405 (a), all post hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as "such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion." Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to

de novo standard of review, whether or not a hearing was held, as are

findings of fact issued without a hearing. See 29 C.F.R. � 1614.405(a).

On appeal, the agency has not contested the finding of racial

discrimination in connection with the actions of complainant's co-worker.

Therefore, the Commission limits its review in the case to the AJ's

award of compensatory damages.

ANALYSIS AND FINDINGS

Pursuant to section 102(a) of the Civil Rights Act of 1991, a

complainant who establishes his or her claim of unlawful discrimination

may receive, in addition to equitable remedies, compensatory damages

for past and future pecuniary losses (i.e., out of pocket expenses)

and non-pecuniary losses (e.g., pain and suffering, mental anguish).

42 U.S. C. �1981a(b)(3). For an employer with more than 500 employees,

such as the agency, the limit of liability for future pecuniary and

non-pecuniary damages is $300,000. Id.

The particulars of what relief may be awarded, and what proof is necessary

to obtain that relief, are set forth in detail in EEOC Notice No. N

915.002, Compensatory and Punitive Damages Available Under Section 102

of the Civil Rights Act of 1991 (July 14, 1992) (Guidance). Briefly

stated, the complainant must submit evidence to show that the agency's

discriminatory conduct directly or proximately caused the losses for

which damages are sought. Id. at 11-12, 14; Rivera v. Dept. of the Navy,

EEOC Appeal No. 01934157 (July 22, 1994). The amount awarded should

reflect the extent to which the agency's discriminatory action directly

or proximately caused harm to the complainant and the extent to which

other factors may have played a part. Guidance at 11-12. The amount

of non-pecuniary damages should also reflect the nature and severity of

the harm to the complainant, and the duration or expected duration of

the harm. Id. at 14.

In Carle v. Dept. of the Navy, the Commission explained that "objective

evidence" of non-pecuniary damages could include a statement by the

complainant explaining how he or she was affected by the discrimination.

EEOC Appeal No. 01922369 (January 5, 1993). Statements from others,

including family members, friends, and health care providers could

address the outward manifestations of the impact of the discrimination on

the complainant. Id. The complainant could also submit documentation

of medical or psychiatric treatment related to the effects of the

discrimination. Id. Non-pecuniary damages must be limited to the sums

necessary to compensate the injured party for the actual harm and should

take into account the severity of the harm and the length of the time

the injured party has suffered from the harm. Carpenter v. Department

of Agriculture, EEOC Appeal No. 01945652 (July 17, 1995).

Pursuant to the agency's appeal, the Commission must review whether or

not the AJ's award of non-pecuniary damages was appropriate. The AJ

determined that complainant was entitled to $75,000.00 based on the

agency's discriminatory creation of a hostile work environment for

complainant in 2005. The Commission notes that complainant indicated that

as a result of the agency's conduct, she was unable to sleep or eat at

times. She lost weight, had chest pains and generally suffered symptoms

of high stress. Complainant indicates that as a result of the agency's

conduct, she suffered emotional harm in the form of mood swings, paranoia,

and depression. While there is very little medical documentation to

establish that complainant suffered significant emotional harm, the

record does contain statements from complainant's daughter, friends

and hair dressers indicating that the stress and anxiety complainant

exhibited during this time period which resulted in constant crying,

hair loss and lack of sleep on complainant's part, adversely affected

complainant's relationship with her children and family. Based on a

through review of the record, the Commission finds substantial evidence

to support the AJ's finding that complainant has established a nexus

between the alleged harm and discrimination, and therefore is entitled

to an award of non-pecuniary damages.

The AJ awarded $75,000.00 in compensatory damages to complainant based

on the agency's conduct and the harm suffered by complainant. In her

decision the AJ stated that the award of compensatory damages is "based on

the particularly egregious conduct by the agency employees in this case as

well as the total inaction by the agency once notified of the conduct."

Upon review of the record in this matter, the Commission finds that

the award of $75,000.00 in compensatory damages here is appropriate.

In reaching this conclusion, the Commission finds the agency's conduct

egregious in that it took no immediate, corrective action in this matter

as required by EEOC Regulations. In addition the Commission finds

that because complainant was isolated on a temporary duty assignment,

living in a hotel room next to the offending co-worker, and away from

her family during much of the time giving rise to these discriminatory

events, the AJ's award, while in the upper rage of similar awards,

is wholly appropriate under this particular circumstances of this case.

See Brown v. Department of Justice, EEOC Request No. 01983712 (June 22,

2000). Upon review, the Commission finds that the AJ's award is supported

by the evidence and consistent with previous Commission decisions.

CONCLUSION

Based on a through review of the record and the contentions on appeal,

including those not specifically addressed herein, the Commission reverses

the agency's final order and remands the matter to the agency to take

corrective action in accordance with this decision and the Order below.

ORDER

To the extent it has not already done so, the agency is ordered to take

the following remedial action:

1. Pay compensatory damages in the amount of $75,000.00;

2. Pay attorney's fees in the amount of $19,093.50 and costs in the

amount of $1,865.82;

3. Within 6 months of the date of the final action, provide EEO training

to all work leaders, supervisors, managers, and EEO officials who were

notified of the complainant's allegations but took no action;

4. Ensure that the complainant is located in a work area apart from the

discriminating officials (named individuals) and that they are never in

her supervisory chain; and

5. Within 30 days of the date of this final action, post the attached

notice of a finding of discrimination for 60 consecutive days at the

facility where the discrimination occurred, including the Human Resources

office responsible for the Complainant.

The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision."

POSTING ORDER (G0900)

The agency is ordered to post at the agency facility where the

discrimination occurred, copies of the attached notice. Copies of the

notice, after being signed by the agency's duly authorized representative,

shall be posted by the agency within thirty (30) calendar days of the

date this decision becomes final, and shall remain posted for sixty (60)

consecutive days, in conspicuous places, including all places where

notices to employees are customarily posted. The agency shall take

reasonable steps to ensure that said notices are not altered, defaced,

or covered by any other material. The original signed notice is to be

submitted to the Compliance Officer at the address cited in the paragraph

entitled "Implementation of the Commission's Decision," within ten (10)

calendar days of the expiration of the posting period.

ATTORNEY'S FEES (H0900)

If complainant has been represented by an attorney (as defined by 29

C.F.R. � 1614.501(e)(1)(iii)), he is entitled to an award of reasonable

attorney's fees incurred in the processing of the complaint. 29 C.F.R. �

1614.501(e). The award of attorney's fees shall be paid by the agency.

The attorney shall submit a verified statement of fees to the agency --

not to the Equal Employment Opportunity Commission, Office of Federal

Operations -- within thirty (30) calendar days of this decision becoming

final. The agency shall then process the claim for attorney's fees in

accordance with 29 C.F.R. � 1614.501.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K1208)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30) calendar

days of the completion of all ordered corrective action. The report shall

be submitted to the Compliance Officer, Office of Federal Operations,

Equal Employment Opportunity Commission, P.O. Box 77960, Washington,

DC 20013. The agency's report must contain supporting documentation,

and the agency must send a copy of all submissions to the complainant.

If the agency does not comply with the Commission's order, the complainant

may petition the Commission for enforcement of the order. 29 C.F.R. �

1614.503(a). The complainant also has the right to file a civil action

to enforce compliance with the Commission's order prior to or following

an administrative petition for enforcement. See 29 C.F.R. �� 1614.407,

1614.408, and 29 C.F.R. � 1614.503(g). Alternatively, the complainant

has the right to file a civil action on the underlying complaint in

accordance with the paragraph below entitled "Right to File A Civil

Action." 29 C.F.R. �� 1614.407 and 1614.408. A civil action for

enforcement or a civil action on the underlying complaint is subject

to the deadline stated in 42 U.S.C. 2000e-16(c) (1994 & Supp. IV 1999).

If the complainant files a civil action, the administrative processing of

the complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0408)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant

in the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended, 29

U.S.C. �� 791, 794(c). The grant or denial of the request is within the

sole discretion of the Court. Filing a request for an attorney with the

Court does not extend your time in which to file a civil action.

Both the request and the civil

action must be filed within the time limits as stated in the paragraph

above ("Right to File A Civil Action").

FOR THE COMMISSION:

____________________________________

Carlton M. Hadden, Director

Office of Federal Operations

March 13, 2009

___________________________

Date

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0720090012

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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0720090012