Winzoirv.Durr, Complainant, v. Timothy F. Geithner, Secretary, Department of the Treasury, (Internal Revenue Service), Agency.

Equal Employment Opportunity CommissionFeb 3, 2011
0120103491 (E.E.O.C. Feb. 3, 2011)

0120103491

02-03-2011

Winzoir V. Durr, Complainant, v. Timothy F. Geithner, Secretary, Department of the Treasury, (Internal Revenue Service), Agency.




Winzoir V. Durr,

Complainant,

v.

Timothy F. Geithner,

Secretary,

Department of the Treasury,

(Internal Revenue Service),

Agency.

Appeal No. 0120103491

Agency No. EEODFS-06-0203-F

DECISION

On August 16, 2010, Complainant filed an appeal from the July 12, 2010

final Agency decision (FAD2) concerning his entitlement to compensatory

damages incurred as a result of the Agency’s unlawful employment

discrimination in violation of Section 501 of the Rehabilitation Act

of 1973 (Rehabilitation Act), as amended, 29 U.S.C. § 791 et seq.

The Commission deems the appeal timely and accepts it pursuant to 29

C.F.R. § 1614.405(a).

BACKGROUND

At the time of events giving rise to this complaint, Complainant worked

as an Information Technology (IT) Specialist with the Agency’s Test

Integration Section, in the Systems Integration Branch facility in

Lanham, Maryland. Complainant was diagnosed with prostate cancer.

On March 22, 2006, Complainant asked to work four hours at home and to

take four hours of sick leave between March 27, 2006, and May 26, 2006.

Complainant's supervisor (S1) approved Complainant’s sick leave request

and stated that he needed more documentation for his request to work

from home. On March 23, 2006, Complainant submitted documentation from

his doctor stating that Complainant would begin eight weeks of radiation

therapy on March 27, 2006. On March 29, 2006 Complainant again requested

reasonable accommodation for his cancer therapy and noted that treatment

was expected to last for two years. The Agency referred the request to

a Federal Occupational Health doctor who recommended that Complainant be

allowed to work at home and use sick leave as a reasonable accommodation.

In a May 25, 2006 email, S1 stated that Complainant’s submitted

documentation indicated that Complainant’s treatment would only last

eight weeks and that Complainant needed to provide more documentation

for any additional treatments. Complainant submitted a letter from

his doctor dated May 26, 2006, stating that his cancer treatments were

expected to last for 24 months.

On or about June 2, 2006, S1 denied Complainant’s request to work

from home as a reasonable accommodation. Complainant decided to not

ask for reconsideration of his original accommodation request and,

instead, requested four hours of sick leave and four hours of office

work each day during his cancer treatments citing an Executive Order

giving veterans approved absences for medical treatments. S1 requested

medical documentation in support of Complainant's request for sick leave.

Complainant referred him to the original medical documentation that

he provided. Beginning August 14, 2006, management charged Complainant

as Absent without Leave (AWOL) instead of granting sick leave.

On July 12, 2006, Complainant filed an EEO complaint alleging that the

Agency discriminated against him on the bases of race (African-American),

sex (male), religion (Christian - Church of God by Faith), disability,

and age (57) when:

1. On or about May 12, 2006, S1 told him to report to staff meetings

five to ten minutes early and before other team members;

2. On or about June 2, 2006, management denied his reasonable

accommodation request for four hours of sick leave and four hours work

at home during his cancer treatment period;

3. On or about June 2, 2006, management did not give him timely

notice of the status of the denial of his reasonable accommodation

request;

4. On or about June 2, 2006, and thereafter, management did not allow

him four hours of sick leave during his cancer treatment period; and,

5. On August 14, 2006, and thereafter, management charged him with

AWOL instead of granting sick leave.

At the conclusion of the investigation (ROI), the Agency provided

Complainant with a copy of the report of investigation (ROI) and notice

of his right to request a hearing before an EEOC Administrative Judge

(AJ). In accordance with Complainant’s request, the Agency issued

a FAD pursuant to 29 C.F.R. § 1614.110(b). In the initial final

Agency decision (FAD1), the Agency found that Complainant is a qualified

individual with a disability, and that the Agency had failed to reasonably

accommodate Complainant when his request to work from home was delayed

and ultimately denied. FAD1 concluded, however, that the Agency was not

liable for the denial of Complainant’s request to use sick leave and

his subsequent AWOL charges because he did not request reconsideration

of his reasonable accommodation request, he withdrew his authorization

for the Agency to contact his doctor, and he did not provide additional

medical documentation.

As to relief, FAD1 ordered the Agency to: pay Complainant $4,000 in

compensatory damages; provide appropriate training on reasonable

accommodation for all managers in Complainant's office; provide

appropriate disciplinary action for the managers involved and, if no

action is taken, provide reasons for that decision; and, post a notice

of non-discrimination at all Agency Modernization and IT Services

(MITS) offices in the Washington D.C. commuting area. In addition,

FAD1 determined that Complainant had not been discriminated against on

the alleged bases as to the remaining allegations.

In Durr v. Dep’t of the Treasury, EEOC Appeal No. 0120080078 (Feb. 19,

2010), the Commission affirmed FAD1’s finding of no discrimination

as to claims (1), (4), and (5). As to Complainant’s reasonable

accommodation claims, the Commission affirmed the Agency’s finding

of discrimination as to the Agency’s delay and ultimate denial of a

reasonable accommodation to work from home. Further, the Commission found

that Complainant was continuing to request a reasonable accommodation

when he asked to have four hours of sick leave each day due to his

cancer treatments, even though he no longer used the words “reasonable

accommodation.” Additionally, the Commission found that the medical

documentation that Complainant initially provided was sufficient, as

it explained Complainant's diagnosis, prognosis, side effects of the

treatment, and an estimate that the treatments would last two years.

Accordingly, the Commission held that the Agency was also liable for

failing to reasonably accommodate Complainant by denying his requests

for sick leave and charging him with AWOL.

As to relief, the Commission ordered the Agency to: conduct a

supplemental investigation to determine the amount of compensatory

damages that Complainant was entitled to as a result of his denial of a

reasonable accommodation; compensate Complainant for all AWOL charges

that resulted from the denial of the reasonable accommodation and

remove the AWOL charges from all Agency records; provide training to all

managers responsible for denying Complainant's request for a reasonable

accommodation; and, to consider taking appropriate disciplinary action

against the responsible management officials.

After completing the supplemental investigation, the Agency issued a

second final Agency decision (FAD2) on July 12, 2010. Complainant had

requested $1,475,570 in compensatory damages. Complainant alleged that

the Agency’s discrimination forced him to forfeit all accrued sick

and annual leave and to retire four years earlier than he had planned.

As a result of his alleged forced early retirement, Complainant claimed

that he had to sell his house at a loss and incur bills that he is unable

to pay. Complainant submitted statements from his wife, sister-in-law,

a friend, and an acquaintance stating that because of the Agency’s

discrimination, Complainant has gone from being an outgoing and happy

person to a withdrawn, depressed person who is unable to relate to family

and friends and spends most of his time in bed.

FAD2 determined that, with the exception of a list of medications he

takes for depression, gastro-esophageal reflux disease (GERD) and anxiety,

there was no medical documentation and Complainant failed to submit any

receipts for medications or doctors bills associated with the treatment

of his medical conditions. Accordingly, FAD2 concluded that Complainant

was not entitled to pecuniary damages for medications or doctor visits.

Next, FAD2 determined that Complainant sought compensation for loss

of income from July 2007 for March 2010, compensation for the loss

in the sale of his house, moving and other expenses, and front pay

from April 2010 to October 2016. FAD2 found that the Commission’s

decision only ordered compensatory damages for the time Complainant was

denied reasonable accommodation and that Complainant failed to raise

constructive discharge allegations until now. Therefore, FAD2 found

that Complainant was not entitled to compensation for actions that

resulted from his voluntary retirement. Accordingly, after reviewing

the evidence submitted and relevant case law, FAD2 awarded Complainant

$40,000 in non-pecuniary damages.

CONTENTIONS ON APPEAL

On appeal, Complainant contends that the amount awarded by FAD2 is

inadequate. Complainant alleges that FAD2 did not give enough weight to

the evidence he provided. Additionally, Complainant maintains that he

submitted enough proof to support his request for relief. Accordingly,

Complainant requests that the Commission modify FAD2. The Agency requests

that the Commission affirm FAD2.

ANALYSIS AND FINDINGS

As this is an appeal from a decision issued without a hearing, pursuant

to 29 C.F.R. § 1614.110(b), the Agency's decision is subject to de novo

review by the Commission. 29 C.F.R. § 1614.405(a). See Equal Employment

Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO MD-110),

at 9-15 (Nov. 9, 1999) (explaining that the de novo standard of review

“requires that the Commission examine the record without regard to

the factual and legal determinations of the previous decision maker,”

and that EEOC “review the documents, statements, and testimony of

record, including any timely and relevant submissions of the parties,

and . . . issue its decision based on the Commission’s own assessment

of the record and its interpretation of the law”).

Compensatory damages do not include back pay, interest on back pay, or

any other type of equitable relief authorized by Title VII. To receive

an award of compensatory damages, a complainant must demonstrate that

she has been harmed as a result of the agency’s discriminatory action;

the extent, nature and severity of the harm; and the duration or expected

duration of the harm. See Rivera v. Dep’t of the Navy, EEOC Appeal

No. 01934157 (July 22, 1994), request for reconsideration denied, EEOC

Request No. 05940927 (Dec. 11, 1995); EEOC’s Enforcement Guidance:

Compensatory and Punitive Damages Available Under Section 102 of the

Civil Rights Act of 1991, EEOC Notice No. 915.002 at 11 12, 14 (July

14, 1992). A complainant is required to provide objective evidence that

will allow an agency to assess the merits of her request for damages.

See Carle v. Dep’t of the Navy, EEOC Appeal No.01922369 (Jan. 5, 1993).

Pecuniary losses are out of pocket losses that occurred prior to the date

of resolution of the damage claim and those out of pocket losses that

are likely to occur after conciliation of the claim. Non pecuniary

losses are losses that are not subject to precise quantification,

i.e., emotional pain, suffering, inconvenience, mental anguish, loss of

enjoyment of life, injury to professional standing, injury to character

and reputation, injury to credit standing, and loss of health. See EEOC

Notice No. 915.002 at 10 (July 14, 1992).

The Commission applies the principle that “a tortfeasor takes its

victims as it finds them.” See Wallis v. U.S. Postal Serv., EEOC

Appeal No. 01950510 (Nov. 13, 1995) (quoting Williamson v. Handy

Button Mach. Co., 817 F.2d 1290, 1295 (7th Cir. 1987)). However,

the Commission also applies two exceptions to this general rule.

First, when a complainant has a pre existing condition, the Agency

is liable only for the additional harm or aggravation caused by the

discrimination. Second, if the complainant’s preexisting condition

inevitably would have worsened, the Agency is entitled to a reduction

in damages reflecting the extent to which the condition would have

worsened even absent the discrimination; the burden of proof is on

the Agency to establish the extent of this entitlement. Wallis,

EEOC Appeal No. 01950510 (citing Maurer v. United States, 668 F.2d 98

(2d Cir. 1981)); Finlay v. U.S. Postal Serv., EEOC Appeal No. 01942985

(April 29, 1997). The Commission notes, therefore, that Complainant is

entitled to recover damages only for injury, or additional injury, caused

by the discrimination. See Terrell v. Dep’t of Hous. & Urban Dev.,

EEOC Appeal No. 01961030 (Oct. 25, 1996); EEOC Notice No. N 915.002 at 12.

After establishing entitlement to an award of compensatory damages,

there is no precise formula for determining the amount of damages for

non pecuniary losses, except that the award should reflect the nature

and severity of the harm and the duration or expected duration of the

harm. See Loving v. Dep’t of the Treasury, EEOC Appeal No. 01955789

(Aug. 29, 1997). It should likewise be consistent with amounts awarded

in similar cases. See Hogeland v. Dep’t of Agric., EEOC Appeal

No. 01976440 (June 14, 1999). Moreover, the Commission points out that

non-pecuniary compensatory damages are designed to remedy a harm and

not to punish the Agency for its discriminatory actions. Furthermore,

compensatory damages should not be motivated by passion or prejudice

or “monstrously excessive” standing alone but should be consistent

with the amounts awarded in similar cases. See Ward Jenkins v. Dep’t

of the Interior, EEOC Appeal No. 01961483 (March 4, 1999).

The Commission has held that evidence from a health care provider is

not a mandatory prerequisite for recovery of compensatory damages.

See Carpenter v. Dep’t of Agric., EEOC Appeal No. 01945652 (July 17,

1995). Courts also have held that “expert testimony ordinarily is

not required to ground money damages for mental anguish or emotional

distress.” See Wulf v. City of Wichita, 883 F.2d 842, 875 (10th

Cir. 1989). A complainant’s own testimony, along with the circumstances

of a particular case, can suffice to sustain his/her burden in this

regard. Nonetheless, the absence of supporting evidence may affect the

amount of damages deemed appropriate in specific cases. See Lawrence

v. U.S. Postal Serv., EEOC Appeal No. 01952288 (April 18, 1996).

Pecuniary Damages

Upon review, the Commission agrees with the Agency and finds that

Complainant has failed to prove his entitlement to pecuniary damages.

Complainant’s claims for lost income and moving expenses are not

supported beyond Complainant’s own statements that the alleged harms

were caused by the Agency. Complainant claims that he was constructively

discharged. This claim was not part of his complaint, and the Commission

did not find constructive discharge. Further, Complainant states that as

a result of the Agency’s discrimination, he developed gastrointestinal

disorders and depression. In support, Complainant submitted a one-page

note from his physician listing three medications that Complainant alleges

have been prescribed as a result of the Agency’s discrimination.

Complainant failed, however, to establish any nexus between these

medications and the Agency’s discriminatory actions. Accordingly, the

Commission concludes that Complainant’s request for pecuniary damages

(for medical expenses, lost income, relocation expenses, and losses

related to the sale of his home) was properly denied, in that no nexus

between the alleged harm and the unlawful action has been established.

Non-pecuniary Damages

In the instant case, Complainant claims to have suffered emotional and

physical suffering due to the Agency’s actions. Complainant’s wife

states that after the Agency’s discrimination, Complainant became moody,

irritable, and lethargic; suffers from sleeplessness; and lies in bed

for days at a time, unmotivated to go out. Complainant’s sister-in-law

and friend submitted similar statements noting Complainant’s withdrawal

from family and friends and change in attitude.

In determining compensatory damages, the Commission strives to make

damage awards for emotional harm consistent with awards in similar

cases. Thus, taking into account the evidence of non-pecuniary damages

submitted by Complainant, the Commission finds the Agency’s award

of non-pecuniary compensatory damages in the amount of $40,000 to

be adequate. The Commission finds that this award takes into account

the nature of the discriminatory actions and the severity of the harm

suffered, and is consistent with prior Commission precedent. See Gray

v. Dep’t of Def., EEOC Appeal No. 0720080022 (Dec. 12, 2008) (Commission

awarded $40,000 in non-pecuniary damages to a complainant who changed from

a happy, caring person to becoming devastated, broken, and unable to get

out of bed after not being accommodated); Duncan v. Soc. Sec. Admin.,

EEOC Appeal No. 0120064557 (April 4, 2008) (Commission awarded $50,000

in non-pecuniary damages to Complainant who was not accommodated

and whose medical condition was exacerbated to the extent that she

had difficulty sleeping and was unable to perform household chores);

Chevis v. Dep’t of Agric., EEOC Appeal No. 01A50169 (March 31, 2005)

($40,000 in non-pecuniary damages for depression, insomnia, crying spells,

change in weight after failure to accommodate).

The Commission notes that this sum is meant to compensate Complainant for

the emotional distress he suffered, which was caused by the Agency’s

discriminatory actions. Finally, this amount meets the goals of not being

motivated by passion or prejudice, not being “monstrously excessive”

standing alone, and being consistent with the amounts awarded in similar

cases. See Ward-Jenkins v. Dep’t of Interior, EEOC Appeal No. 01961483

(March 4, 1999) (citing Cygnar v. City of Chicago, 865 F.2d 827, 848

(7th Cir. 1989)).

CONCLUSION

Based on a thorough review of the record and the contentions on appeal,

including those not specifically addressed herein, the Commission hereby

AFFIRMS the Agency's determination on compensatory damages. The Agency is

ORDERED to take action consistent with this decision and the Order below.

ORDER

The agency shall take the following remedial actions to the extent it

has not already provided the following relief:

1. Within 30 days from the date this decision becomes final, the Agency

shall pay complainant $40,000 in non-pecuniary, compensatory damages;

2. Within 30 days of the date this decision becomes final, the agency

shall: (a) compensate Complainant for all AWOL charges that resulted

from the denial of the reasonable accommodation: and (b) remove the AWOL

charges from all Agency records;

3. Within 180 days of the date this decision becomes final, the Agency

shall provide 8 hours of EEO training to all managers responsible for

denying Complainant's request for a reasonable accommodation, with a

focus on the Rehabilitation Act and the Agency’s duty to reasonably

accommodate individuals with disabilities;

4. The Agency shall consider taking appropriate disciplinary action

against the responsible management officials. The Commission does not

consider training to be disciplinary action. Within 60 days of the

date this decision becomes final, the Agency shall report its decision

to the Compliance Officer referenced herein. If the Agency decides to

take disciplinary action, it shall identify the action taken. If the

Agency decides not to take disciplinary action, it shall set forth the

reason(s) for its decision not to impose discipline. If any of the

responsible management officials have left the Agency's employment,

then the Agency shall furnish documentation of their departure date(s).

POSTING ORDER (G0610)

The Agency is ordered to post at all of its Modernization and IT Services

(MITS) offices in the Washington. D.C. commuting area facility copies of

the attached notice. Copies of the notice, after being signed by the

Agency's duly authorized representative, shall be posted by the Agency

within thirty (30) calendar days of the date this decision becomes final,

and shall remain posted for sixty (60) consecutive days, in conspicuous

places, including all places where notices to employees are customarily

posted. The Agency shall take reasonable steps to ensure that said

notices are not altered, defaced, or covered by any other material.

The original signed notice is to be submitted to the Compliance Officer

at the address cited in the paragraph entitled “Implementation of the

Commission's Decision,” within ten (10) calendar days of the expiration

of the posting period.

IMPLEMENTATION OF THE COMMISSION’S DECISION (K0610)

Compliance with the Commission’s corrective action is mandatory.

The Agency shall submit its compliance report within thirty (30) calendar

days of the completion of all ordered corrective action. The report shall

be submitted to the Compliance Officer, Office of Federal Operations,

Equal Employment Opportunity Commission, P.O. Box 77960, Washington, DC

20013. The Agency’s report must contain supporting documentation, and

the Agency must send a copy of all submissions to the Complainant. If the

Agency does not comply with the Commission’s order, the Complainant

may petition the Commission for enforcement of the order. 29 C.F.R. §�

�1614.503(a). The Complainant also has the right to file a civil action

to enforce compliance with the Commission’s order prior to or following

an administrative petition for enforcement. See 29 C.F.R. §§ 1614.407,

1614.408, and 29 C.F.R. § 1614.503(g). Alternatively, the Complainant

has the right to file a civil action on the underlying complaint in

accordance with the paragraph below entitled “Right to File A Civil

Action.” 29 C.F.R. §§ 1614.407 and 1614.408. A civil action for

enforcement or a civil action on the underlying complaint is subject

to the deadline stated in 42 U.S.C. 2000e-16(c) (1994 & Supp. IV 1999).

If the Complainant files a civil action, the administrative processing of

the complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. § 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0610)

The Commission may, in its discretion, reconsider the decision in this

case if the Complainant or the Agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the Agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party’s timely request for reconsideration. See

29 C.F.R. § 1614.405; Equal Employment Opportunity Management

Directive for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (Nov. 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

77960, Washington, DC 20013. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. § 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. § 1614.604(c).

COMPLAINANT’S RIGHT TO FILE A CIVIL ACTION (S0610)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official Agency

head or department head, identifying that person by his or her full

name and official title. Failure to do so may result in the dismissal

of your case in court. “Agency” or “department” means the

national organization, and not the local office, facility or department

in which you work. If you file a request to reconsider and also file a

civil action, filing a civil action will terminate the administrative

processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z0610)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. § 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. §§ 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time limits

as stated in the paragraph above (“Right to File A Civil Action”).

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

February 3, 2011

Date

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0120103491

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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0120103491