Wayne Foods, Inc. d/b/a Clara's Restaurant

National Labor Relations Board - Board Decisions

Jul 30, 1982

263 N.L.R.B. 37 (N.L.R.B. 1982)

CLARA'S RESTAURANT
Wayne Foods, Inc. d/b/a Clara's Restaurant and
Bonnie Panyard Storm. Case 25-CA-12907
July 30, 1982
DECISION AND ORDER
BY CHAIRMAN VAN DE WATER AND
MEMBERS FANNING AND HUNTER
On March 31, 1982, Administrative Law Judge
Karl H. Buschmann issued the attached Decision in
this proceeding. Thereafter, the General Counsel
filed exceptions and a supporting brief, and Re-
spondent filed an answering brief.
Pursuant to the provisions of Section 3(b) of the
National Labor Relations Act, as amended, the Na-
tional Labor Relations Board has delegated its au-
thority in this proceeding to a three-member panel.
The Board has considered the record and the at-
tached Decision in light of the exceptions and
briefs and has decided to affirm the rulings, find-
ings,' and conclusions of the Administrative Law
Judge and to adopt his recommended Order.
ORDER
Pursuant to Section 10(c) of the National Labor
Relations Act, as amended, the National Labor Re-
lations Board adopts as its Order the recommended
Order of the Administrative Law Judge and
hereby orders that the Respondent, Wayne Foods,
Inc. d/b/a Clara's Restaurant, Fort Wayne, Indi-
ana, its officers, agents, successors, and assigns,
shall take the action set forth in said recommended
Order, except that the attached notice is substituted
for that of the Administrative Law Judge.
I We adopt the Administrative Law Judge's finding that employee
Storm was discharged on October 8, 1981., before she threatened to file a
charge. Although her supervisor, Gongaware, after telling Storm that she
was discharged, reneged and told Storm that she was not discharged, it
was Manager Wilcoxon, not Gongaware, who had made the decision to
discharge Storm, and Gongaware told Storm this when he told her to
report for work the following day. And, as the record shows, Wilcoxon
never altered her decision to discharge Storm.
APPENDIX
NOTICE To EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
WE WILL NOT threaten our employees or
make coercive statements to our employees or
discourage them from filing charges or other-
wise seeking redress under the National Labor
Relations Act.
WE WILL NOT in any like or related manner
interfere with, restrain, or coerce employees in
263 NLRB No. 5
the exercise of the rights guaranteed them in
Section 7 of the Act.
WAYNE FOODS, INC. D/B/A CLARA'S
RESTAURANT
DECISION
STATEMENT OF THE CASE
KARL H. BUSCHMANN, Administrative Law Judge:
This case arose upon a charge filed on November 24,
1980, by Bonnie Panyard Storm that Wayne Foods, Inc.
d/b/a Clara's Restaurant, unjustly discharged her on Oc-
tober 10, 1980. The complaint alleges that Respondent's
conduct, including the discharge of Storm and a threat
to an employee, violated Section 8(a)(1) and (4) of the
National Labor Relations Act (the Act). The complaint
issued on April 30, 1981.
Respondent denies the commission of any unfair labor
practices in its answer filed on May 11, 1981.
The complaint was amended on January 11, 1982, al-
leging that Respondent had committed an additional vio-
lation of Section 8(a)(1) of the Act.
A hearing was held before me on January 18, 1982, in
Fort Wayne, Indiana. The General Counsel and Re-
spondent filed briefs on February 16 and 17, 1982, re-
spectively. Based on the entire record in this case and
my observation of the demeanor of the witnesses, I make
the following:
FINDINGS OF FACT
Respondent, Wayne Foods, Inc. d/b/a Clara's Restau-
rant, is an Indiana corporation. It operates several restau-
rants, including a facility at Fort Wayne, Indiana. Re-
spondent is admittedly an employer engaged in com-
merce within the meaning of Section 2(2), (6), and (7) of
the Act. The corporate hierarchy included its president,
Ronald Cobb, Becky Wilcoxon as manager, and Fred C.
Gongaware as the dining room supervisor.
Bonnie Storm had been employed by Respondent as a
waitress since June 20, 1979. On October 9, 1980, she
was discharged, ostensibly because she had violated the
Company's rule which prohibited solicitation by employ-
ees on the Restaurant's premises.
The General Counsel does not dispute that Storm had
violated the no-solicitation rule, nor that its violation set
into motion the events which precipitated this controver-
sy. But the General Counsel argues that the actual moti-
vating factor behind her discharge was her threat to file
charges with the National Labor Relations Board.
The record shows as follows: On September 22, 1980,
Fred Caleb Gongaware was promoted from a waiter's
position to that of a dining room supervisor. Within a
week of his appointment, he held a meeting with the
dining room staff during which Becky Wilcoxon an-
nounced Gongaware's promotion and in which he re-
viewed the provisions of the employee handbook. With
particular emphasis he had pointed out the Company's
no-solicitation rule which, in substance, prohibits the em-
ployees from soliciting or distributing "literature during
actual working time or in working areas." Respondent
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DECISIONS OF NATIONAL LABOR RELATIONS BOARD
had been concerned with the employees' increasing prac-
tice of soliciting employees for such products as Amway
or Avon merchandise.
Bonnie Storm was not present at the meeting because
of illness. When she returned to work, Gongaware
briefed Storm about the meeting and specifically referred
to the Company's no-solicitation rule.' Nevertheless, in
early October Storm solicited at Respondent's premises.
On October 7, 1980, 1 day prior to her discharge, Storm
handed an Avon catalogue to Collen Jones, a fellow em-
ployee, at the counter at Clara's Restaurant. Gongaware,
who had observed this conduct told Storm: "Now you're
not supposed to do that." She answered that he should
not tell her what to do, when it was not her worktime.
Gongaware replied: "No, but let's keep it that way."
On October 8, 1980, Storm was involved in additional
soliciting activities. At or about 5 p.m., this incident oc-
curred, as related by Gongaware:
Well, we were sitting in the waitress station, Jo
Lampkins and I; and Bonnie had came over. She
was ready to go to work with us. Well, Jo was
going home for the evening. She had worked
during the day.
Q. Uh-huh.
A. Bonnie came up, handed her an Avon book,
and she says-and Jo said that she did not want
that.
During the same evening, at or about 7:30, Gongaware
reported to Wilcoxon that every employee in the kitchen
was reading Avon catalogues. Wilcoxon then observed
at least four employees, including an assistant manager,
standing in the kitchen perusing such booklets. Later, at
or about 9 or 10 p.m. when Wilcoxon was leaving,
Storm said to her: "Hey Becky, did you get my Avon
book . . . When you go home, ask your mom if she
wants any, too." Wilcoxon merely replied, "Oh, I will"
and left.
Reacting to Storm's conduct, Wilcoxon told
Gongaware that he should be a strong supervisor, that
Storm should be fired, and that she would fire Storm if
Gongaware would not do so. She stated:
I'm sick of this soliciting business. I'm sick of her
mouthing off, sassing everything that's being told to
her. But you are her direct supervisor, and I think
to show the rest of them that you mean business
and that you are in charge, you should be the one
to fire her.
At approximately 11:30 that night, Gongaware informed
Storm "Bonnie I am going to have to fire you." He re-
quested that she sign the termination notice. Storm re-
fused to sign the paper and began to cry. She told
Gongaware that she was pregnant, that her husband was
unemployed, and that she would be unable to obtain em-
ployment elsewhere. She also stated that she would go
to the Labor Board and file a complaint if the Company
I discredit Storm's testimony denying Gongaware's reference to the
no-solicitation rule. There is no suggestion that the discharge of Storm
was set into motion by anything other than her solicitation.
would fire her. Gongaware testified that he experienced
a change of heart about the discharge, because he felt
sorry for her, and because she had threatened him with
the Labor Board. He indicated to her that he would
change his mind about the discharge and told Storm to
report as usual for work the next day.
Storm's recollection of this sequence was that when
Gongaware had initially told her of her discharge and
after she had expressed her great surprise, and explained
her pregnancy as well as her inability to support herself,
Gongaware stated: "I don't want to fire you . .. I know
you are a good waitress .... Okay, I'm not going to
fire you." And at that point she said: "You just can't do
this, Cale . . . I'm going to the Labor Board . . . I have
to . .. I can't let you guys fire me for no reason."
Gongaware then reassured her again that she would not
be fired and that he would tell Becky Wilcoxon that she
should not be terminated. Upon leaving the office, Storm
again said: "Well, I'm going to go to the Labor Board,
you know, if you're not right about getting my job back.
I'm going to go to the Labor Board . . . because they
won't get away with-." On the following day, Storm
visited the restaurant prior to the beginning of her shift
to find out whether she was still employed. Gongaware
told her to report for work unless informed to the con-
trary. Shortly before she left for work, Becky Wilcoxon
called her and told her: "I don't care what Cale told
you. You're off the schedule." Bonnie Storm asked,
"[Y]ou're firing me." And Wilcoxon replied, "[Y]es."
Of significance was the testimony of Wilcoxon explain-
ing why she insisted on firing Storm. She had felt that
Storm should be fired, but because Storm had threatened
them with the Labor Board she had decided to call
Ronald Cobb. She testified: "I told him-well, I told him
the story about how she had been fired and that Cale
had backed down and what-and that she had threat-
ened to go to the Federal Fair Labor Board . . . . He
said, 'Is the only reason you're considering rehiring her
is because she threatened to go to the Federal Fair
Labor Board?' And I said, 'yes' .... And he said, 'you
cannot live by intimidations and threats. If you would
have fired her any way, go ahead and fire her. We'll
handle a suit the best we can."' According to her further
testimony, she had fired Storm for soliciting.
The General Counsel, however, argues that the threat
to go to the Labor Board was at least a contributing
factor if not the main reason for Storm's discharge. In
this regard, the General Counsel greatly relies on the tes-
timony of Carrie Ehinger, a waitress employed by
Clara's Restaurant. Because Ehinger and Storm had been
close friends, Wilcoxon had found it necessary to justify
the discharge of Storm to Ehinger to prevent the latter
from leaving her job with the Restaurant. During that
conversation, Ehinger had asked why Storm had been
fired, Wilcoxon replied, "soliciting." Ehinger inquired
whether that was the real reason, and she recalled the
following conversation during her testimony:
And then I asked her. you know, if that was the
only reason. And she said, yes. And it seemed hard
to understand because of everybody else, you know,
selling everything up there. And so we got to talk-
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CLARA'S RESTAURANT
ing, and she told me that Bonnie had backed them
up into a corner and she said-and I asked her, you
know, what she meant. And she said that other em-
ployees had heard Bonnie threaten to go to the
Labor Board, and that she didn't want them to feel
like they could just say, "Well, I'm going to go to
the Labor Board," and not get fired.
Ehinger reported her conversation with Wilcoxon to
Storm, in which she repeated Wilcoxon's reasons, i.e., so-
liciting, and "that she had backed them into a corner,
that she was afraid that all the other employees that
heard her say that she was going to threaten to go to the
Labor Board would just turn around and say that they
would take them to the Labor Board and not get fired."
In agreement with the General Counsel and well-es-
tablished case law, I would not hesitate to find a viola-
tion if I thought that the record supported a finding that
Respondent had simply retaliated against Storm because
of her stated intent to file charges with the Labor Board
or that Respondent's conduct would fit the dual-motive
test in Wright Line, a Division of Wright Line, Inc., 251
NLRB 1083 (1980). Rather the record shows that solicit-
ing was the reason for Respondent's decision to termi-
nate Storm, while the threat to go to the Labor Board-
while causing a great deal of concern in the minds of
Gongaware and Wilcoxon-would have been the factor
in reinstating Storm. The record is clear, and the Gener-
al Counsel does not dispute, that Gongaware fired Storm
not only with Wilcoxon's consent but also at her behest. 2
Gongaware, upon seeing Storm's tears and listening to
her threat, suggested to Wilcoxon that the termination be
revoked. But Wilcoxon, albeit taken aback by Storm's
threat because of the possible expense of a lawsuit, had
not changed her mind. She called Ronald Cobb and re-
lated the situation. His reaction was that Respondent
could not be intimidated by threats into rehiring Storm.
It is clear, therefore, that Storm's threat did not form
the basis of her discharge. To the contrary, it nearly in-
timidated Respondent into rehiring her. For these rea-
sons, I cannot find that Respondent violated Section
8(a)(4) and (1) of the Act.
The complaint also alleges that on October 10, 1980,
Respondent's manager, Becky Wilcoxon, told Connie
Ehinger that Storm had been discharged, inter alia, be-
cause she had announced her intention to contact the
Board. The record shows that a conversation occurred
on October 9, 1980, between Wilcoxon and Ehinger.
During that conversation Wilcoxon explained why she
had fired Storm and said "that Bonnie had backed them
up into a corner . . . that other employees had heard
Bonnie threaten to go to the Labor Board, and that she
didn't want them to feel like they could just say, 'Well,
I'm going to go to the Labor Board,' and not get fired."
Wilcoxon's statement quoted here, or any other state-
ment contained in the record, does not support a finding
that Wilcoxon had made the alleged statement or voiced
s The General Counsel would not quarrel with the interpretation that
Gongaware merely "articulated management's intention to discharge
her." (G.C. br., p. 5 ) In any case, the record is clear that Wilcoxon, not
Gongaware, had determined the termination of Storm.
any similar threat. I, therefore, dismiss this allegation of
the complaint.
Finally, Respondent was alleged in the amended com-
plaint to have threatened Storm with legal action to re-
cover legal fees and other costs resulting from her filing
an unfair labor practice charge in the event Respondent
were to successfully defend itself. In this regard, the
record contains the testimony of Ehinger who described
a conversation between her and Ronald Cobb in early
October. During that conversation, Cobb expressed his
recognition of her duty to appear and testify pursuant to
a subpoena and then made the following statements:
"Bonnie's-" he goes, "I'm going to sue Bonnie for
damage of character"- I think-I'm not sure if
that's the word he used, but that's what it meant,
and that Bonnie would have to pay for his lawyers,
his two lawyers, and Cale's time, Becky's time, and
his time spent in here because he was saying how
much time he had spent, you know, with this trial,
and that he told me that to pay Bonnie back that he
would have to go bankrupt.
Cobb's statements clearly amounted to threats de-
signed to restrain employees in their rights guaranteed by
Section 7 of the Act. In his testimony, Cobb denied that
he ever made such statements. However, from my obser-
vation of the demeanor of the witnesses, Connie Ehinger
impressed me as an honest and truthful witness in all re-
spects. Cobb, on the other hand, appeared evasive and
defiant, as witnessed by the following exchange when
counsel for the General Counsel questioned him:
Q. -you made the comment to her, and I quote,
"After I'm done, I told her she may not want to
work for me."
A. That right.
Q. What did you mean by that?
A. Just what I said.
Q. Would you explain that to me?
A. That's it.
Q. After you're done, what?
A. That was it.
Q. After you're done, what? She may not want
to work for you.
A. She may not want to work for me.
Q. After you're done with this hearing?
A. After we're done with this case, yes.
Q. With this case?
A. Right.
Q. She may not want to work for you?
A. Right
This testimony can certainly be interpreted as a veiled
threat of more onerous working conditions. Since it was
not fully litigated3 as a separate violation, I am pre-
cluded from finding it to be violative of Section 8(aX1)
of the Act. However, it certainly compounds the coer-
cive statements made to Ehinger about his threats to sue
I This issue was not alleged in the complaint and is not discussed in
Respondent's brief
39
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
Storm. Accordingly, I have no difficulty in finding that
Respondent violated Section 8(a)(l) of the Act as al-
leged.
CONCLUSIONS OF LAW
I. Respondent, Wayne Foods, Inc. d/b/a Clara's Res-
taurant, is an employer engaged in commerce within the
meaning of Section 2(2), (6), and (7) of the Act.
2. Respondent violated Section 8(a)(1) of the Act.
3. All other allegations have not been substantiated.
THE REMEDY
Having found that Respondent has violated Section
8(aXl) of the Act, I shall order it to cease and desist
therefrom and to take certain affirmative action designed
to effectuate the policies of the Act.
ORDER4
The Respondent, Wayne Foods, Inc. d/b/a Clara's
Restaurant, Fort Wayne, Indiana, its officers, agents, suc-
cessors, and assigns, shall:
1. Cease and desist from:
(a) Threatening employees or making coercive state-
ments to employees to discourage them from filing
4 In the event no exceptions are filed as provided by Sec. 102.46 of the
Rules and Regulations of the National Labor Relations Board, the find-
ings, conclusions, and recommended Order herein shall, as provided in
Sec. 102.48 of the Rules and Regulations, be adopted by the Board and
become its findings, conclusions, and Order, and all objections thereto
shall be deemed waived for all purposes.
charges or otherwise seeking redress under the National
Labor Relations Act.
(b) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of the
rights guaranteed them in Section 7 of the Act.
2. Take the following affirmative action designed to ef-
fectuate the policies of the Act:
(a) Post at its Fort Wayne, Indiana, facility copies of
the attached notice marked "Appendix." 5 Copies of said
notice, on forms provided by the Regional Director for
Region 25, after being duly signed by its authorized rep-
resentative, shall be posted by Respondent immediately
upon receipt thereof, and be maintained by it for 60 con-
secutive days thereafter, in conspicuous places, including
all places where notices to employees are customarily
posted. Reasonable steps shall be taken by Respondent to
ensure that said notices are not altered, defaced, or cov-
ered by any other material.
(b) Notify the Regional Director for Region 25, in
writing, within 20 days from the date of this Order, what
steps Respondent has taken to comply therewith.
IT IS FURTHER ORDERED that the complaint is dis-
missed insofar as it alleges violations of the Act not spe-
cifically found herein.
' In the event that this Order is enforced by a Judgment of a United
States Court of Appeals, the words in the notice reading "Posted by
Order of the National Labor Relations Board" shall read "Posted Pursu-
ant to a Judgment of the United States Court of Appeals Enforcing an
Order of the National Labor Relations Board."
40