W. T. Grant Co.Download PDFNational Labor Relations Board - Board DecisionsMar 22, 1972195 N.L.R.B. 1000 (N.L.R.B. 1972) Copy Citation 1000 DECISIONS OF NATIONAL LABOR RELATIONS BOARD W. T. Grant Company and Retail Clerks Union, Local # 1552, Retail Clerks International Association, AFL-CIO. Cases 9-CA-6103, 9-CA-6205, and 9- RC-8844 March 22, 1972 DECISION AND ORDER BY MEMBERS FANNING, JENKINS, AND KENNEDY On December 14, 1971, Trial Examiner Herzel H. E. Plaine issued the attached Decision in this proceeding. Thereafter, the Respondent filed exceptions and a sup- porting brief, and the General Counsel filed limited exceptions. - - Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the Na- tional Labor Relations Board has delegated its au- thority in this proceeding to a three-member panel. The Board has considered the record and the Trial Examiner's Decision in light of the exceptions and brief, and has decided to affirm the Trial Examiner's rulings, findings,' and, conclusions and to adopt his recommended Order, as modified below. ORDER Pursuant to Section 10(c) of the National Labor Re- lations Act, as amended, the National Labor Relations Board adopts as, its Order the recommended Order of the Trial Examiner and hereby orders that the Re- spondent, W. T. Grant Company, Dayton, Ohio, its officers, agents, successors,, and assigns, shall, take, the action set forth in the Trial' Examiner's recommended Order, as modified below. The last ' paragraph of the Trial Examiner's recom- mended Order following 2(e) should be deleted and the following substituted: "IT IS FURTHER ORDERED that the election in Case 9-RC-8844 be, and it hereby is, set aside, and that the petition be, and it hereby is, dismissed." ' The Respondent has excepted to certain credibility findings made by the Trial Examiner It is the Board's established policy not to overrule a Trial Examiner's resolutions with Respect to credibility unless the clear prepon- derance of all of the relevant evidence convinces us that the resolutions were incorrect Standard Dry Wall Products, Inc., 91 NLRB 544, enfd. 188 F.2d 362 (C A. 3). We have carefully examined the record and find no basis for reversing his findings. Nor do we find merit in the Employer's contention that because the Trial Examiner generally discredited the Employer's wit- nesses and credited the General Counsel's witnesses, his credibility resolu- tions are erroneous or attended by bias or prejudict N.L.R.B v Pittsburgh Steamship Co., 337 U.S. 656. TRIAL EXAMINER'S DECISION HERZEL H. E. PLAiNE, Trial Examiner: The consolidated proceedings charge misconduct by the Respondent-Employer (the Respondent) against its Fairborn, Ohio, store employees constituting unfair labor practices and affecting the results of a representation election and the possibility of holding a fair 195 NLRB No. 183 election to an extent, it is said, that warrants setting aside the election and issuing a bargaining order in= favor of the Charg- ing Party-Petitioner (the Union). The complaint in the two unfair labor practice cases, 9- CA-6103 and 9-CA-6205, alleges violations of Section 8(a)(1),'(3), and (5) of the National Labor Relations Act (the Act), founded on charges filed by the Union February 19 and April .8, 1971. Respondent, through its supervisors, is charged with threatening employees and Union agents with arrest to discourage union activities, surveillance and creating the impression of surveillance of employees' union activities, interrogating employees concerning union activities and threatening to divulge information gained to management, threatening to close the store rather than recognize the Union, preelection and postelection discharges of union acti- vists and sympathizers and failure to recall other union sym- pathizers from layoff status, failure to grant recognition and to- bargain with the Union on three separate requests in December 1970 and January 1971, and engaging in the above alleged acts of misconduct to undermine the majority status achieved and maintained by the Union when it made its several requests for recognition. In the representation case , 9-RC-8844, an election was held on February 5, 1971, under which the results to date have been inconclusive. There were 30 votes for the Union, 34 votes against the Union, and 13 challenged ballots. The Union also filed objections to' the Respondent's conduct affecting the results of the election. Asa result of the Regional Director's report (June 17, 1971) on the election and objec- tions, the Board in its order of July 8, 1971, sustained the challenges to 5 of the 13 challenged ballots (thereby eliminat- ing these 5 ballots); overruled the challenges to 3 of the 13 challenged, ballots (thereby retaining these 3 for possible fu- ture counting); and deferred action on the remaining 5 ballots of 5 discharged or laid-off employees pending trial of whether the respective discharges and failures to recall were dis- criminatory under the Act. Also deferred, and referred for trial, were unresolved objections grounded upon Respond- ent's alleged threats to employees of loss of jobs, interrogation concerning employees' union activities, and attempted arrest and removal of discharged employee Gregory from Respond- ent's store, refusing him restaurant service provided to the general public, and ordering Union representatives out of the public restaurant. Because these various issues in the representation case are also embraced in the two unfair labor practice cases, all three cases were consolidated for trial, held in Dayton, Ohio, July 12-15, 1971, and August 2-3, 1971. General Counsel and the Respondent have filed briefs. At trial, General Counsel established that the Union had authorization cards from a majority of the unit employees at the times of its demands for recognition (which were refused); and at the conclusion of the trial, Respondent conceded that the Union had such a majority. Respondent has defended on two grounds, (a) that it committed no wrongs against its employees, and (b) if it did, the misconduct was not so ex- treme and pervasive as to require the remedy of a bargaining order under the tests explicated in N.L.R.B. v. Gissel Packing Co., 395 U.S. 575 (1969). Upon the entire record of the case, including my observa- tion of the witnesses and consideration of the briefs, I make the following: W. T. GRANT CO. 1001 FINDINGS OF FACT I JURISDICTION Respondent is a Delaware corporation engaged in the retail sale of goods at many locations in the United States, including the retail store at Fairborn, Ohio, involved in these cases, Annually, Respondent purchases goods valued in excess of $50,000 from outside Ohio and causes the same to be shipped directly to its location in Fairborn, Ohio. Annually, Respond- ent has a gross volume of sales in excess of $500,000. Respondent is engaged, as it admitted, in commerce within the meaning of Section 2(6) and (7) of the Act. The Union is, as Respondent also admitted, a labor organi- zation within the'meaning of Section 2(5) of the Act. II. THE UNFAIR LABOR PRACTICES A. The Union's Majority Status, Requests for Recognition Refused About December 1, 1970, Union Organizer Sherman Ham- mergren received a call from employee Edwin Shields about organizing Respondent's retail store employees at Fairborn, Ohio. Hammergren arranged for-a meeting of employees Fri- day night, December 4, 1970, and about a dozen employees attended and signed authorization cards. The authorization card used, is a simple single-purpose form by which the em- ployee authorizes the Union (international or local) "to represent me for the purposes of collective bargaining re- specting rates of pay, wages, hours of, employment, or other conditions of employment, in accordance with applicable law." A subsequent meeting was arranged for the next night, attended by other employees and some of the first-nighters, and thereafter a series of meetings was held up to the first week in February 1971. - At the first union meeting on December 4, employee Evan Gregory stood up and made a speech, urging his fellow em- ployees to sign up for the Union, and employee Edwin Shields was designated as a channel for getting authorization cards to the employees and signed cards' back to the Union. By December, 10, 1970, Union Organizer Hammergren had 43 signed authorization cards in the unit of 83 employees (see (1C Exh. 38, payroll week ending December 10, 1970), which was a majority of the unit. He sent telegrams to the store manager and district manager asking for recognition and bargaining. These telegrams were received by the addressees on the same day, December 10. Upon receiving replies from the district and store managers to make his demand for recog- nition to Respondent's New York office, Hammergren ad- dressed a second request on December 16 to the New York office. This was received by Respondent on December 22, 1970. Atthat point,' the Union had in hand 53 signed author- ization cards in the unit of 83 employees (see GC Exh. 38, payroll week ending December 17, 1970), an even larger majority than with the previous demand. Respondent, by its Attorney Steinberg, replied on Decem- ber 28, 1970, refusing recognition. The Union had filed a petition with the Board on Decem- ber 11, 1970, for a representation election. However, as the result of a conversation between Union Organizer Wellnitz and Merchandise Manager Bennington in January 1971 con- cerning recognition, in which conversation Bennington claimed that, with a reduction in the size of the unit by layoffs ' The majority status of a union requesting recognition and bargaining is normally determined as of the time of the receipt of the request by the employer, NLR.R v. Security Plating Ca , 356 F.2d 725, 727 (C.A 9, 1966). and-discharges, the Union no longer represented a majority of the employees, Organizer Hammergren sent off a third request for recognition on January 14, 1971. This third re- quest was received by Respondent on January 18, 1971. At that date, adding signed cards received after December 22 and subtracting cards of employees no longer on the payroll (justifiably or not), the Umon had a majority of 35 of the 67 employees listed on the payroll (see GC Exh.. 38, payroll for week ending January 14, 1971.1 Hence it is clear that at the time of each of these three demands for recognition the Union represented a majority of the employees. In this connection the General Counsel au- thenticated each of the 59 signed cards that substantiated the majorities behind the several demands, either through the employee who signed the card or the person who obtained-the signed cards. Respondent had full opportunity to cross-exam- ine each and cross-examined most"of the witnesses on the circumstances of, and any representations accompanying, the signings.' The cross-examination reaffirmed the validity of and established the absence of any misrepresentation or coer- cion affecting the authorizations; and Respondent then conceded that the Union had authorizations from a majority of the employees when it made its three demands for-recogni- tion and bargaining (see &3, supra). B. The Unit and the Election The parties were in agreement that the appropriate unit for the purposes of collective bargaining comprised, "All regular full-time and part-time sales and non-sales employees, including office clerical- employees, employed by Respondent at its Fairborn, Ohio location, but excluding all guards, professional employees and-supervisors as defined in the Act." Under a stipulation for certification upon consent election executed January 22, 1971, the Board conducted a represen- tation election, among the employees of the unit on February 5, 1971. As indicated at the head of this decision, there were 30 votes for the Un(on, 34 votes against the, Union,- and 13 challenged ballots. By actions of the Regional Director and Board on the challenges and on the Union's objections to Respondent's conduct of the election, 5 of the 13 challenged i Even using the so-called Excelsior list; for the week ending January 21, 1971, GC Exh 37, listing 68 employees, the Union's 35 cards constituted a majority. Still later, on January 31, 1971, the Union acquired an additional authorization from employee Salow, GC Exh. 29. i In the case of one card, GC Exh. 70, signed by a cashier employee Linda Jean Hunter, employee Hunter failed to appear and testify in response to a subpoena by General Counsel, because she was pregnant. To avoid delay of the trial, if enforcement of the subpoena were required,, on a matter that was not crucial, General Counsel proved the signature through a fellow employee who had been a school chum of Hunter's and knew-her writing and signature. Respondent was afforded the opportunity to compare and bring in specimens of employee Hunter's signature and handwriting, of which there were many available to Respondent, since she filed cashier's reports among other signed papers Instead, Respondent brought in afellow cashier who said she had known employee Hunter only"briefly and could not say whether the card signature was -or was not Hunter's signature. In the circumstances, including the fact that the card was- among those received and stamped by the Board on December 11, 1970, along with the group supporting the petition for an election, I admitted'the card into evidence as reliably shown to be the employee Hunter's authorization executed on the d'ay it was dated, December 7, 1970 Actually, the card .was-not needed to sustain the Union's majority on either December 10 or 22, 1970; and was not among the cards counted for the majority on January 18, 1971 'Indeed, at the close of the trial, with the 59 cards held valid, General Counsel made an offer of proof of a sixtieth authorization card executed by employee Maurer on December 6 and received in the Board office December 11, 1970. The offer was withdrawn when Respondent agreed that the Union had a majority on the three dates of its demands 1002 DECISIONS OF NATIONAL LABOR RELATIONS BOARD ballots have been thrown out, 3 have been retained for possi- ble future counting, and the validity of the remaining 5 ballots rests on the determination (as a result of this trial) of whether these 5 voters, whose employment relation had been severed at the time of the election , were discriminatees under the Act.' The five are Evan Gregory, Edwin Shields, Connie Stringer, Gary Powers, and Cathy Williams. C. Discharge of Evan Gregory 1. The circumstances Evan Gregory was the senior of two salesmen handling the appliance department of Respondent 's store. He worked at the store for almost 12 years from January 1959 until his discharge December 9, 1970. Employee Gregory started as a stockboy, and in 1965 attained the job, which he held until his discharge , called "appliance manager." This was not a statutory supervisory job, as Respondent agrees. Gregory's main duty was to sell. Employee Gregory sold radios, television sets, refrigera- tors, washers, dryers, and other appliances carried by his department (No. 30). He sold from the store floor and, in addition, was expected to pull in new customers or prospects by daily telephone and mail procedures . Selling included sell- ing service contracts for the major appliances, taking cus- tomer complaints and orders for service under or outside the service contracts and sale warranties , and turning these or- ders over to the repair contractors who supplied appliance service for the store . Gregory also assembled or prepared appliances for delivery, when required . He prepared sales reports, claims for warranty parts, inventories , and ordered merchandise . For all of these tasks over the long day of a retail store, Gregory had one helper, who had the title "sales- man." In 1970, the helper-salesman was Edwin Shields. Respondent 's Fairborn store is 1 of 28 stores in the Ohio district, and is one of the larger stores doing a gross annual business of almost $2.5 million , according to District Manager Boyle. Of the 30 to 40 store departments , Depart- ment 30, the appliance department , has been the largest single producer of sales, accounting for from 8 to 10 percent in gross dollar volume of sales. Employee Gregory apparently was a good salesman. In 1966 he had been selected for a company training program for improving sales, in early 1968 he won a substantial prize for placing second in a company sales contest , and in late 1968 he was awarded a company certificate of merit for out- standing performance. In 1970 , the store sales performance as a whole was down, using gross sales as the index (the only index offered by Respondent) and comparing 1970 gross sales with 1969 gross sales (see Resp . Exh. 13). The overall drop for the year ave- raged out about three percent (a decline by $74,000 from $2,473;000 in 1969 to$2,399,000 in 1970), with the decline heavier in the last 6 months of 1970 than in the first 6 months. Employee Gregory testified that he, the new store manager, George Casper, who had come into the store in July 1970, and Merchandise Manager Bennington discussed each month the drop in sales in the fall of 1970, noting the gener- ally depressed economy ' and the special problem for them caused by the General Motors Company strike . General Mo- tors is a large employer in the area . The strike began in mid-September and lasted till late in November 1970 and was known to be coming well before it started, causing before- hand , said Gregory, a fear against buying. " Of course , also to be determined is the larger issue of whether the results of the election have been nullified by employer misconduct. In October 1970, according to employee Gregory, Manager Casper told Gregory and employee Shields to con- centrate on sales from then to Christmas in preference to their other duties . Actually, said Gregory, his sales started to im- prove in the last 3 weeks he worked . The assertion was not challenged. Gregory testified that in his conversations with Manager Casper, prior to his discharge on December 9, it had never been indicated or intimated that his job was in jeopardy. And, Manager Casper and Merchandise Manager Bennington gave no testimony to the contrary. Employee Gregory attended the first union meeting held on the night of Friday , December 4, 1970 . Gregory rose and made a speech at the meeting urging his fellow employees to sign with the Union and signed a card himself at the meeting. On the morning of December 9, Gregory was called into Store Manager Casper 's office and told he was fired . Accord- ing to Gregory, Casper told him his sales were down, his service income was down, and his service expenses were up. Gregory said after I 1 years employment he thought the mat- ter was worth a little discussion , but Casper said he wouldn't debate the matter and handed Gregory his pay. Store Manager Casper 's testimony was in general-accord on the substance of the exit discussion , except that he added that he showed employee Gregory some figures for July through November . Merchandise Manager Bennington, who had also been present , thought that Casper also mentioned a lack of processing credits for parts under service warranties; but when both of them called in the junior appliance sales- man, Edwin Shields, the same day to tell him they were moving him into Gregory's place, Casper told him, testified Shields, that they had let Gregory go because his sales and service sales in October were down and his service expenses for October were up. After his discharge on December 9, Gregory stopped into the store for the first time on December 28. Merchandise Manager Bennington accosted him and told him he did not want him in the store and " would have him thrown out. Greg- ory said he was there for a birthday card and a cup of coffee. Bennington followed him to the card racks. Then Store Manager Casper came by , grasped Gregory by the arm and said he didn 't want Gregory in the store. Gregory said he, thought the store was a public place, and,, when Casper let loose his grasp, went on without purchasing a card to the restaurant and snack bar (maintained for the public and em- ployees alike) for coffee. Casper followed and yelled to Res- taurant Manager Beard not to serve Gregory. No one waited on him, so Gregory started out the store when he walked into policemen from two police cars . Merchandise Manager Ben- nington testified he could not recall whether ' Casper or he threatened to call the police but said he was responsible for their being called . On inquiry, the-police refused to make an arrest telling Store Manager Casper he had not right to refuse to serve Gregory. Casper repeated he would not provide ser- vice for Gregory but would check the matter with his New York lawyer. Whereupon Gregory left. Casper's testimony was substantially in accord. Gregory came into the store on two subsequent occasions for personal business , January 17 and February 4, 1971. On both occasions, while he was not refused service, he was followed and watched by Division Merchandiser Orville Loc- kard, a management trainee and acknowledged statutory supervisor , who testified he had been told by Store Manager Casper and Merchandise Manager Bennington to follow and observe union organizers to see that they did not interfere with employees at work . Lockard claimed that following and observing Gregory was his own' idea for the same purpose. Gregory denied doing any union solicitation in the store and W. T. GRANT CO. 1003 there was no evidence that he did, though he conceded help- ing the Union to organize after his discharge. 2. Conclusion Respondent (specifically Store Manager Casper) claimed it was not aware until December 10, the day after employee Gregory was fired , when the Union's telegram for recognition was received , that there was a union campaign to organize the store employees , and that it fired Gregory not for antiunion reasons but for legitimate cause. However, even before December 9, when Respondent dis- charged employee Gregory, the Union had held several meet- ings with the store employees commencing December 4, had obtained almost all of the 43 signed authorizations that sup- ported the demand for recognition of December 10, and had distributed additional blanks both in and about the store. Indeed there was evidence of employees soliciting manage- ment people , as, for example, employee Bates (who signed a card December 5) asking Assistant Restaurant Manager Hicks to sign up. Moreover, the vindictive conduct of Store Manager Casper and Merchandise Manager Bennington , shortly after the dis- charge, in attempting to eject Gregory from the store and have him arrested and denying him service without wrongdo- ing on his part, in the presence of all of his recent fellow employees within sight and hearing, cannot be explained by any alleged shortcoming in his work for the company. Such conduct suggests management knowledge of Gregory's as- serted leadership in favor of the Union before he was fired and a continued effort at reprisal to keep his influence away from the employees. This motivation becomes even more apparent in light of Respondent's shifting reasons, largely unsubstantiated, for the discharge of employee Gregory. He was told that his sales for both appliances and service contracts were down in the last half of 1970, which was also true of sales for the whole store for recognized reasons that affected the economy as a whole and this store in particular . However no account was taken of the fact that in late November and early December his sales had gone up, a fact borne out by the December 30, 1970 , letter of the Chicago Regional Superintendent Baston to Store Manager Casper (Resp . Exh. 19)., Baston took note that the store appliance department was "selling 70 % initial service contracts and that's good . Your renewals are next to nothing-so be sure to jump on this opportunity etc." Since the stores including Fairborn report on a monthly basis, according to Store Manager Casper and District Manager Boyle , and since the sale of initial service contracts depends, as employee Gregory pointed out, on sales of the major appliances , it is obvious that Gregory, the main sales- man of two comprising the department , was instrumental in, and entitled to credit for, the boost in sales and service income at the end of the year up until he left December 9. While Boyle claimed he personally checked the Fairborn store on December 1 and found the appliance department was selling only 3 service contracts out of every 10 appliance sales or only 30 percent , Boyle's superior , Regional Superintendent Bas- ton, who was dependent upon reports, noted in his letter of December 30, that the store was selling 7 service contracts out of every 10 appliance sales, or 70 percent . Boyle could not account for the difference between his check and Baston's information , nor did he know the period of time covered by Baston 's letter. At trial, Respondent also claimed that the appliance de- partment's service expenses had increased in the last months of Gregory 's employment , and that it was discovered after his discharge that this was due to his extension of warranties beyond their normal duration . The only evidence of any in- crease in expenses and extension of warranties , put in by Respondent, were 22 transactions in the 12 months of 1970 where the store absorbed $310'in service expenses beyond warranty periods.Apart from the fact that the $310 expendi- ture in 1 year was a drop in the bucket of income from this department , and apart from the merits of the warranty exten- sions, it turned out that all but $60 of this expense was incurred in the first seven months of 1970, that $ 16.50 was incurred in August 1970 , $39.50 was incurred in September 1970 , and none of these expenses were incurred in-October, November , and December 1970. So far as the proof went, Respondent 's claim was baseless and an afterthought at that.' Respondent altered its claim, and what it had told Gregory concerning the cause of his discharge , when it told the Ohio Unemployment Compensation Commission in January 1971 that it discharged Gregory for "failure to comply with com- pany rules" and "company policy" by failing "to turn in warranties on appliances" (as a result of which account Greg- ory was denied the 1 week of unemployment compensation he had claimed , see GC Exh . 49). Nothing was said to the Ohio Commission about discharge because Gregory 's sales were down and expenses up. Gregory did not contest the unemployment compensation matter, he said, because he had obtained another job and felt it was not worth a contest for 1 week 's benefit. However, he understood the claim of "failure to turn in warranties" (not unreasonably) to mean failing to fill out warranty cards on purchases of appliances . He conceded that there had gener- ally been a time lag of a week between sale and filling the card, and that he did the paperwork whenever he found time. But there had never been a reprimand about his methods in this regard. Respondent said that what it meant in its reason given to the Ohio Commission was Gregory 's failure to claim from Respondent 's home office credits for parts supplied customers under warranties . Actually the complaint was slowness, not total failure, in doing the paperwork . The effect of delay in getting the credits processed was that in a given month the appliance department 's expenses in servicing appliances would appear on the home office profit and loss statement to be higher than they might have been if the parts credits had been obtained promptly and figured in. (But not higher by much , according to Gregory , because, in warranty service work, labor was the big cost and parts only a small fraction of the cost.) However , Store Manager Casper claimed he had been after employee Gregory every week since he, Casper , took over management of the store on July 2, 1970, to keep up his paperwork on parts credits. Gregory testified he filed the parts credit forms usually on a weekly basis in August and September, but that in October with the concern over falling sales Casper told him to concentrate all of his time until Christmas on sales, as a result of which he neglected the paperwork in this period. Casper denied telling Gregory to concentrate his time on sales at the expense of other duties. The denial appears hollow , however, because if Casper were actually checking Gregory every week, as he claimed, about parts credits , and if the credits had the importance Casper attributed to them , he would not have allowed weeks to pass without causing the filings to be made. The greater probabil- 5 There was a dispute of testimony as to whether Gregory had been given authority to extend warranties or required approval of the store manager in every case Resolving the dispute was of no consequence , however, since the actual result in dollars during Store Manager Casper's tenure was negligible. Suffice it to say that employee Gregory did not take the sole responsibility for such extensions butt obtained approval and even direction for some from the store manager. No one in the store kept any records of these extensions. 1004 DECISIONS OF NATIONAL LABOR RELATIONS BOARD ity is that Casper, like any sensible store manager, put sales ahead of paperwork and instructed Gregory accordingly when the store sales situation became bad. Moreover, had Casper actually been checking weekly since July the presence of a bulk of unclaimed credits would not likely have turned up in December after Gregory departed. In any event, even assuming there was validity to Respondent 's complaint about Gregory's neglect of paperwork, the alleged fault was discov- ered after his discharge and could not have been a cause for his discharge on December 9, 1970.6 Respondent 's total defense of the discharge , in the circum- stances surrounding it, has the appearance of a search for legitimacy after the discharge was illegally effected because of Gregory's leadership in the union movement . The abruptness of the discharge, without prior warning , of an experienced and competent employee of 12 years' standing, for shifting reasons that were either unsubstantiated or afterthoughts, following almost immediately the revelation of his union leadership , mark the discharge of employee Gregory as dis- criminatory , in violation of Section 8(a)(3) and (1) of the Act. D. Discharge of Edwin Shields 1. The circumstances Upon discharging employee Gregory, on December 9, 1970, Store Manager Casper and Merchandise Manager Ben- nington called in the junior appliance salesman Shields. Casper told Shields that they had let Gregory go because his sales were down and his service expense was up in October, and that they were moving Shields into Gregory's job because they felt that Shields could handle Gregory's job. Shields said he knew about sales but nothing about service. Casper and Bennington told him not to worry about service but to con- cern himself with sales, that they would have Management Trainee Jesse assist him, and that Regional Service Super- visor Koepke would be coming in to help teach him about service. Nothing was said in that discussion about whether this was ,a permanent or temporary promotion , but later Per- sonnel Manager Cramer told Shields he had been promoted to the department manager's job on a 30-day trial basis and was being paid the department manager 's pay.7 At the close of business the following day, Thursday, December 10, about 9:30 p.m., employee Shields stood at the front exit of the store and asked each employee leaving whether he or she had signed a union authorization card and, to those who said no , would they be interested (without dis- tributing any cards at this point). Among others, Shields inquired of Management Trainee Boyer , who said he did not think he could sign a card . On the store premises , in charge of closing, were Assistant Store Manager Atkins , Merchan- dise Manager Bennington , and Management Trainee Loc- kard. ' Store Manager Casper sought to claim that in early December 1970 District Manager Boyle made a check of the store and suggested that em- ployee Gregory be fired because he was not turning in parts credits Boyle testified to the contrary , saying that he did not know much about parts credits and assumed when he made his personal check of the store in December that it was getting its share of parts credits He was interested in sales and talked about the lag in sales he saw to Casper , but did not testify that he recommended firing Gregory ' Neither Personnel Manager Cramer , who also testified , nor Store Manager Casper contradicted Shields' testimony in this matter of a promo- tion. Merchandise Manager Bennington claimed that Shields had not been promoted but merely put on a higher incentive plan, and that Management Trainee Jesse had been put in Gregory 's place . The weight of the testimony is otherwise and indicates that Jesse was not put in charge until it was later decided to drop Shields. At the close of business the next night, Friday, December 11, employee Shields stationed himself in the store parking lot and solicited the employees to contribute to a fund for dis- charged employee Evan Gregory. Restaurant Manager Beard observed the solicitation from a store window , according to Shields. The following morning, Saturday,'December 12, employee Shields came to work as usual, coming ' into `the store about 20 minutes before it opened for business . He engaged in con- versation with employee Corelli who was sweeping up, and Store Manager Casper came by and yelle& to Shields that he did not want to see him talking to anyone on the floor again. Shields proceeded to the restaurant for coffee, as he had'done customarily in the past. Restaurant Manager Beard refused him service , saying the restaurant was not open. This hadnot happened before.8 During the same day, Merchandise Manager Bennington lectured employee Shields about his phone solicitation of possible sales, as a result of which, said Shields, he stayed an extra hour each day to bear down on telephone prospects. In the following week , Shields' second week as appliance department manager , Store Manager Casper began gradually routing some of the correspondence- for the department to Management Trainee Jesse, who had been put in the depart- ment to help employee Shields, until no messages or corre- spondence were routed to Shields .. Shields asked Personnel Manager Cramer if he was still manager of the appliance department and she said he'was on a 30-day trial basis. ' Regional Service Manager Koepke came to the store in the middle of the second week of Shields' tenure as department manager but other than a "hello" ' never offered to help or even discuss appliance service with Shields , contrary to what had been promised . Instead , all of 'the warranty cards and work orders were taken from the appliance department, and Shields was informed that henceforth the store office would handle service . New instructions or procedures 'on handling of customer service for appliances were issued under 'date December 17, 1970, Resp . Exh'. 7. Shields testified he was told to refer customer requests for service to the office . He was not told why the shift was being made. Respondent fired employee Shields the day before Christ- mas 1970 , December 24. Shortly before the discharge the store had given out a new contract for the performance of its television repair work to Accurate TV Electronics Company, run by a man named Parrent . Parrent testified that he re- ceived the new instructions about handling customer service, Resp . Exh. 7 supra, about December 20; and about- that time, according to Parrent , he said he 'complained to Store Manager Casper that he was not getting information required under the instructions on invoices from the store in order to properly handle service calls. Parrent admitted that Casper solicited a letter from him regarding the complaint , and Par- rent obliged under date December 29, 1970 (Resp . Exh. '9), 5 days after Shields' discharge . The letter complained -about a lack of cooperation by the appliance department and a lack of concern by that department to improve customer service: On December 24, Merchandise ' Manager Bennington called employee Shields into Manager Casper 's office (Casper was not present) and fired Shields . According to Shields, Bennington told him he had' not been handling appliance service properly and they had to let him go. When Shields remonstrated that he had never known anything about ser- vice, and that Regional Service Manager Koepke had come and gone without even talking to him about service, Benning- ' Manager Casper claimed that refusing service to employees before the store opened had been a mistake and that he later directed ' the restaurant to go back to the usual practice. W. T. GRANT CO. ton replied, it became apparent that "your friendship with [discharged employee] Gregory meant more than your job." 2. Conclusion Merchandise Manager Bennington asserted that employee Shields' general attitude was the reason for his discharge- that he gave the outward appearance of not caring about forms concerning service calls and handling them correctly, or the forms concerning prospective customers. This abrupt switch from the confidence expressed in Shields' ability and attitude 2 weeks earlier, when he was promoted to discharged employee Gregory's job, did not stem from a lack of previous management knowledge of where Shields was strong and where he might be weak for the job. Shields had been a salesman for Respondent for a year. Two or 3 months before his discharge, Shields had been repri- manded for his handling of the prospect forms; nevertheless he was promoted. It was also clearly known when he was promoted that his work had been almost exclusively sales, at which he apparently was good; and that he had done and knew little if anything about service, for which he was prom- ised training and help. However, Shields never got the train- ing or help or, indeed, the opportunity to handle the service work that was removed from the appliance department coin- cident with the revelation to management that Shields was a union activist and sympathizer with employee Gregory, who had just been discharged for his union leadership. Patently, the complaint regarding Shields' lack of concern for handling of service is sham. This impression is furthered by the store manager's obtaining manufactured evidence on this score after Shields was discharged. The evidence that appliance department sales were up in December, and service contract sales running at 70 percent of sales, referred to ear- lier, would indicate that Shields had applied himself to his major task. Employee Shields was apparently the most active of the employees on behalf of the Union. He had arranged for invit- ing the Union to organize, had attended all of the union meetings, had been designated to channel union authoriza- tion cards to and from employees and had turned over 30 signed cards to the union organizers, had talked "union" on his lunch hours at the store and had openly solicited for the Union after hours at the store exit and for funds for dis- charged union activist Gregory at the store parking lot. The abrupt discharge, without warning and for specious reasons, of a hitherto satisfactory employee upon revelation that he was the leading union activist among the employees leads to the conclusion that Respondent's desire to discour- age Union support in the store was the real motive behind the discharge of employee Shields.' The discharge violated Sec- tion 8(a)(3) and (1) of the Act. E. Discharge of Mrs. Connie Stringer 1. Employment Employee Mrs. Connie Stringer was employed twice by Respondent. The first time she left because of pregnancy and a miscarriage. She returned in September 1970, working in the restaurant as a waitress. About two weeks before termina- tion of her employment, which occurred on January 12, 1971, she was promoted to head waitress, which gave her an in- ' Following his discharge, Shields came into the store on one or two occasions . As in the case of his discharged former colleague Gregory, Shields was shadowed about the store by Merchandise Manager Benning- ton. This conduct by the store management sheds further light on the union animus that motivated the discharge of Shields. 1005 crease in her hourly rate of pay and additional responsibilities in the restaurant . She was not a statutory supervisor. 2. Supervisors-Beard and Hicks Employee Stringer 's supervisors were Restaurant Manager (also called Food Service Manager) Douglas Beard and Assis- tant Restaurant Manager Jerry Hicks . Both were supervisors within the meaning of the Act , notwithstanding Respondent's contention to the contrary respecting Hicks . (Beard was ad- mitted to be a statutory supervisor.) Hicks came to Respondent 's Fairborn store as a manage- ment trainee who upon completion of training would be given the managership of a restaurant or food service department in one of Respondent 's stores . He was assigned to work as assistant to Restaurant Manager Beard , and it was clear that both Beard (despite his efforts at trial to downgrade Hicks) and the restaurant employees regarded Hicks as the assistant restaurant manager with authority to responsibly direct the employees in the performance of their functions . " As Beard testified , after he had shown Hicks what he wanted done, Hicks in turn trained waitresses by telling them and guiding them in what was wanted . If employees did not do what was expected , Hicks would correct them . The store and restau- rant were open for an 11-hour day , hence at time when Beard was not there Hicks was solely in charge . This occurred frequently at night , and Hicks was responsible for closing.In Beard's absence , Hicks had authority to grant time off to employees when work slackened , and he could control an employee 's time at the end of the day by sending her home early . Hicks was salaried , whereas the restaurant employees, 12 in all , were hourly paid. Employee Stringer testified that Assistant Restaurant Manager Hicks directed her in her work , corrected her if he felt things were being done wrong , kept a checklist and record on her and the other employees , which he discussed with Restaurant Manager Beard and with the girls, and, if there was trouble , the employees had to go to Hicks. The authority enjoyed by Assistant Restaurant Manager Hicks responsibly to direct the restaurant employees , and his sharing of the power of management of the restaurant with the admitted statutory supervisor Beard , marked Hicks a supervisor within the meaning of the Act, Brewton Fashions, Inc. v . N.L.R.B., 361 F.2d 8, 11-12 (C.A. 5, 1966) cert. denied 385 U . S. 842; N.L.R.B. v. J.W. Mays, 356 F.2d 693 , 698 (C .A. 2, 1966). Buttressing the finding, based upon the supervisory authority actually enjoyed and exercised by Hicks , was the fact that the restaurant employees regarded him as their supervisor, Keener Rubber, Inc. v . N.L.R.B., 326 F . 2d 968, 969-970 (C.A. 6, 1964), cert. denied 377 U .S. 934.11 3. Circumstances of discharge In mid-December 1970, employee Stringer signed a union authorization card and thereafter obtained the signatures of employees to several other authorization cards . She attended several union meetings . Union Organizers Hammergren and Wellnitz had started coming into the restaurant for lunch or coffee and she waited on them until at some point Restaurant Manager Beard told her not to , that he would wait on them himself. Beard admitted waiting on them occasionally and 1° In a statement which Restaurant Manager Beard prepared and had a restaurant employee sign on January 12 , 1971, respecting Hicks, Beard described him as, "Mr. Jerry Hicks, Restaurant Assistant Manager," Resp. Exh. 10. 11 As General Counsel correctly asserts, apart from a finding that Hicks was a supervisor within the meaning of the Act, he occupied a status that made him a management spokesman in the eyes of the employees, Betts Baking Co. V. N.L.R .B., 380 F.2d 199, 202-203 (C.A. 10, 1967). 1006 DECISIONS OF NATIONAL LABOR RELATIONS BOARD also conceded that there were no complaints that the union agents bothered employees at work. Assistant Restaurant Manager Hicks asked employee Stringer sometime in January 1971 if she had signed for the Union and she told him she had and would vote for the Union. Hicks apparently took a personal fancy to Mrs. Stringer and pursued her for a date notwithstanding his awareness that she was married and living with her husband, who occasionally came to the store for her . Hicks pressured for a rendezvous , indicating he would let the company know she was for the Union if she did not acquiesce , according to Mrs. Stringer . She turned to the union organizers , Wellnitz and Hammergren , for advice, and they, with the concurrence of her husband , had her arrange for a rendezvous with Hicks. At the appointed time, she met Hicks , accompanied by her husband and the two union organizers . In the discussion that ensued , Hicks apologized to the Stringers and promised he would not "get out of line" with Mrs. Stringer again. Hicks was told that if he did not desist a tape made of his telephone conversation with Mrs . Stringer, setting up the assignation, would be disclosed to Respondent and to Hicks' wife. Shortly before this encounter with Assistant Restaurant Manager Hicks, Restaurant Manager Beard had promoted employee Stringer from waitress to head waitress . Beard tes- tified that she was an excellent worker , and that as a result of the promotion she became responsible to help Beard with his books and some of the training of other waitresses, but that the bulk of her work remained waiting on tables. Following the encounter with Hicks, on the morning of January 12, 1971, before the restaurant opened, employee Stringer was confronted by Restaurant Manager Beard, As- sistant Store Manager Atkins , and Assistant Restaurant Manager Hicks , with a demand that she sign a "pink slip"- a warning by the employer for alleged failure to do her work properly and for her "attitude." There had been no previous reprimands or criticism , employee Stringer said , and she in- dignantly called the slip a lie and refused to sign it. Instead employee Stringer asked to Store Manager Casper. Restaurant Manager Beard took her to Casper, and she, sus- pecting that her union liaison had been revealed as threatened by Assistant Restaurant Manager Hicks , poured out to Casper and Beard the whole story of Hicks learning that she had aligned herself with the Union and using the knowledge to blackmail her for a rendezvous, and of the assistance of the union organizers , along with her husband , in frustrating Hicks. Store Manager Casper sent employee Stringer back to work, telling her, she said, he would have to let Assistant Restaurant Manager Hicks go if her story were true. Casper and Beard claimed that Casper said only that he would have to talk to Hicks . But, supporting Stringer 's testimony was the fact that Beard and Casper were already aware that they had a staff morale and disciplinary problem with Hicks and, as Beard told employee Cox, would have to discharge Hicks for drinking on the job and providing drinks on the job to one of the female restaurant cooks . Cox was Respondent 's witness who was responsible for bringing the matter of drinking to Beard's attention prior to the Hicks-Stringer episode. Several meetings then ensued involving the various princi- pals in this tale of intrigue . Manager Casper and Restaurant Manager Beard called in Assistant Restaurant Manager Hicks , after the Stringer denouement , and either fired him or obtained his resignation . Beard testified that Hicks gave sub- stantially the same account as employee Stringer had given, except that Hicks claimed Stringer was running after him rather than he after her. At that point, it was rather obvious that employee Stringer had not been seeking an illicit affair since she had come to the rendezvous with her husband and two other witnesses. Nevertheless , Manager Casper and Restaurant Manager Beard finally called in employee Stringer , told her Hicks had denied her story but had quit anyway, and, according toStringer , pressured her to quit, with the sly hint from Beard that this might be the way to protect her reputation. When she did not acquiesce , she was told she had violated company policy, without saying what policy, and could not work there anymore . 12 While employee Stringer remonstrated that she liked her job, had done nothing wrong, and didn't see why she was being let go, Casper told her he would have the personnel manager draw her pay. 4. Conclusion Managers Casper and Beard denied pressuring employee Stringer to resign and claimed she quit her job voluntarily." However , the total circumstances suggest the contrary, in- dicating that Respondent had already inaugurated the preliminary step to discharge employee Stringer before it knew of the Hicks -Stringer episode and because it had learned of her attachment to the Union cause. There was no other rational explanation for the sudden switch from Re- spondent 's high regard to low regard for the admittedly su- perior employee whom it had just promoted . The newly ac- quired knowledge of the Hicks -Stringer episode provided Respondent with additional and startling insight into Sprin- ger's union leanings, and a convenient means to accelerate Stringer's departure by creating the appearance of a dual resignation for dual guilt that also conveniently removed As- sistant Restaurant Manager Hicks, already slated to be dropped for dissipating, and causing another employee to dissipate , on the job. Respondent discharged employee Stringer to discourage union activity among its employees in violation of Section 8(a)(3) and (1) of the Act. F. Failure to Reinstate Gary Powers and Cathy Williams 1. The circumstances With the end of the Christmas shopping rush on December 23, 1970, Respondent laid off 12 employees , most of whom had been hired for the rush period beginning in the fall of 1970. However, 2 of the 12 employees, Gary Powers and Cathy Williams, were not in that category. Gary Powers, a stockboy , had been employed since May 1970. Cathy Wil- liams, a sales clerk , had been employed almost all of 1970, since February 1, and previously from October through December 1969. While initially the Union claimed (in its objections to the election results) that all of the layoffs were discriminatory in violation of Section 8(a)(3) of the Act, it subsequently with- drew the claim except in the cases of employees Powers and Williams , contending that Respondent failed and refused to " Beard , who had been talking to Stringer just before this final interview, shed some light on management thinking when he told her if her husband (who had an interest in a job ) expected to work for Respondent, she could not be involved with the Union; and Beard chided her for turning to the union people rather than to himself for help with the personal problem created by Hicks. " There was a conflict of testimony as to whether employee Stringer said "I have quit" or "I was quitted" when she left Casper 's office for the last time, but there was also testimony supplied on cross-examination by one of Respondent 's witnesses, Cox (who had been called ostensibly to provide damaging testimony against employee Stringer that did not materialize), that Stringer told her that morning in the course of these various meetings that Beard and Casper had asked her to resign , that she didn 't know if she would , and that she would be back. W. T. GRANT CO. 1007 recall the two employees from temporary layoff status in January 1971 because of their union sympathy, in order to discourage membership in the Union. The Respondent con- tended that it failed to recall employees Powers and Williams solely for a lack of business, Report on Election etc. of the Regional Director , June 17, 1971, page 5 . GC Exh. 1(p). The complaint, para. 6(c), charged a discriminatory failure to recall employees Powers and Williams. At trial, Respond- ent contended that it actually discharged (rather than laid off) the two employees for unsatisfactory work. Both employees Powers and Williams testified to being told by Merchandise Manager Bennington on December 23, 1970 that they were laid off. Employee Powers said Bennington told him his work was all right and he would be called back when work was availa- ble, and certainly by May or June 1. Employee Williams said that Bennington told her he did not know exactly when he would be calling her back. At the previous Christmas (1969) she had been laid off and recalled on February 1, 1970, work- ing steadily thereafter until Christmas 1970. Employee Powers came back into the store several times after his layoff with Union Organizer Wellnitz. On one of these occasions, 2 or 3 weeks after the layoff, Powers asked Merchandise Manager Bennington why another stockboy, Milby, who had come to work for Respondent after Powers started his employment, had been retained in preference to himself.'* Bennington replied that Milby could work the hours the store wanted. Powers said no one had asked him if he could readjust his hours and he thought it was a pretty poor way to do business. Shortly thereafter Respondent hired another boy, Witt, as a stockboy in Powers' place. When Powers came in and asked about it , Bennington told him he was not going to be recalled, and though there had been the possibility of recall when he was laid off, his work had not been what Bennington though it should be. There was no evidence of any complaints or reprimands concerning Powers' work, indeed, he had been complimented by Store Manager Casper for his work in cleaning up after a fire. While Merchandise Manager Bennington admitted that he had not told employee Powers that his work had been unsatis- factory until the second post layoff conversation, he claimed he had told employee Williams at the time of her layoff that she would not be called back because her work was unsatis- factory. The circumstances contradict this assertion and indi- cate that it was also a postlayoff afterthought. First, Respondent had contended initially that employee Williams (as well as Powers) had not been recalled for lack of business. Its own evidence at trial, however, indicated that Respondent began new hiring in January 1971 and continued to do so in the succeeding months. Second, Respondent then offered testimony of its personnel director, Dorothy Cramer, that the previous store manager, LoDico, told her that em- ployee Williams had been laid off at Christmas 1969 from a part-time job because she was not a good worker and then rehired her a month later to a full-time job because he felt sorry for her. LoDico himself punctured this somewhat in- credible story by testifying he didn't remember employee Williams or her layoff or rehiring (though she had worked at the store for almost a year while he was store manager). There was no evidence of reprimands concerning employee Wil- liams ' performance. More importantly employee Bates, who was a sectional supervisor (nonstatutory), complained to Bennington and Store Manager Casper after the Christmas " Respondent apparently hired high school boys for stock work and they adjusted their school and work hours accordingly. The boys involved in this discussion all went to the same high school and knew each other. 1970 layoff that they had dropped two of her best workers, of whom Cathy Williams had been one for the past year. 2. Conclusion Neither employee Powers nor employee Williams had been unusually active for the Union. Both had signed authoriza- tion cards early in the union campaign . Williams signed hers at the store, where it passed through several hands before it reached employee Shields, who was collecting them. And she attended union meetings following her layoff . Powers ap- peared in the store several times following his layoff in the company of one of the union organizers . Such an appearance can be the basis to infer employer knowledge of the em- ployee's union activity, N.L.R.B. v. Melrose Processing Co., 351 F.2d 693, 698 (C.A. 8, 1965). In the case of both employees, Respondent's use of the subterfuge of temporary layoffs, followed by failure and refusal to recall, that avoided informing the employees at the time of layoff of their discharges and the alleged reasons, support the inferences that Respondent knew of both em- ployees' union sympathies and discriminatorily discharged and refused to recall them, NL.R.B. v. Melrose Processing Co., supra, 351 F.2d 693, 699-700. The adverse inferences are strengthened by Respondent's shift in reasons-from lack of jobs to employees' poor performance to support its refusal to recall or rehire-which reasons proved to be untrue. General Counsel has made his point that the Respondent's refusal to recall these two employees was part of its overall action to discourage union adherence and dissipate the union majority before the election. The refusal to recall employees Powers and Williams in January 1971, 1 month after their layoffs, was in violation of Section 8(a)(3) and (1) of the Act. N.L.R.B. v. American Compress Warehouse, 321 F.2d 547, 549-550 (C.A. 5, 1963)." G. Section 8(a)(1) Violations In addition to the discharge of union activists and sympa- thizers among the employees, Respondent's store manage- ment gave vent to its hostility to, and sought to frustrate, unionizing of the store by other means that exceeded legal bounds. 1. Personal indignities, harrassment, surveillance Shortly before Christmas 1970, after the organizing cam- paign was well under way, Union Organizers Hammergren and Wellnitz came into the store restaurant for coffee. Store Manager Casper and Merchandise Manager Bennington came by. Hammergren stood up and introduced himself as a representative of the Union. According to Hammergren and Wellnitz, Casper ordered them to leave the store or he'd call the police. When they gave no sign of leaving, Casper told Bennington to call the police. The two organizers finished their coffee and left. Store Manager Casper denied threatening to call or calling the police, but conceded that he threatened in loud tones to have Hammergren thrown out if he solicited for the Union " While the proof would have sustained discriminatory discharges of both employees on December 23, 1970, the pleadings limited the complaint to discriminatory refusal to recall employees Powers and Williams in the latter part of January 1971. General Counsel made no motion to amend the complaint on that score. The evidence indicated in each case that the failure to recall occurred about a month after December 23, 1970, when employee Powers was replaced by a new employee , and a fellow employee (Conley) in employee Williams' department was recalled. Accordingly, I fix the time of refusal to recall as January 22, 1971. 1009 DECISIONS OF NATIONAL LABOR RELATIONS BOARD on the floor of the store.16 Since Casper, by his own conces- sion, did not intend to do the evicting personally, I am in- clined to believe he threatened to have the police do it. More significantly , Casper's and Bennington 's attempted use of the police shortly thereafter, in a similar situation involving em- ployee Evan Gregory, suggests that the encounter took place as Hammergren described it. As noted under section C, above, shortly after Christmas employee Gregory, who had been discharged by Respondent because of his union activity, came into the store on personal business . He was ordered to leave or be thrown out by the police, first by Merchandise Manager Bennington , and then by Store Manager Casper, who in the course of telling Greg- ory he did not want him in the store, laid hold of Gregory by the arm. When Casper let him loose, Gregory went to the restaurant to obtain coffee but was pursued by Casper, who yelled to Restaurant Manager Beard not to serve Gregory. Gregory was not served. He then walked into the arms of the police summoned by Casper and Bennington , but the police, on learning what had occurred, declined to intervene. Never- theless, Casper again refused any store service to Gregory. Both confrontations, including the threats to use, and the attempted use of, the police, and the unwarranted evictions and denial of service, were carried out by Respondent's store management in a manner calculated to publicly humiliate, harrass, and intimidate and discourage the store employees in their pursuit of unionization. Such conduct was a violation of Section 8(a)(1) of the Act. On subsequent occasions, prior to the representation elec- tion, whenever either of the union organizers or discharged employees Gregory and Edwin Shields (also discharged for union activity) came into the store, each was followed and observed by various of the store supervisors-among them, Merchandise Manager Bennington , Assistant Store Manager Kenneth Atkins, and Division Merchandiser Orville Loc- kard. Lockard's testimony indicated that such surveillance was pursuant to an order to the supervisors from Store Manager Casper and Bennington , respecting the union or- ganizers , and extended to the discharged union activists. When discharged employee Gregory asked Lockard why he was following him, Lockard replied, "for the same reasons they fired you." Lockard also told Gregory it was too bad that he had became involved with the Union, he should have known Store Manager Casper would fire him. On one occasion Union Organizers Hammergren and Wellnitz came into the restaurant for lunch and were joined by several employees also on their lunch hour. Personnel Manager Cramer and Assistant Store Manager Atkins made it a point to sit close by, listening and watching from two vantage points. Visibly to the employees involved, Atkins took down notes and names, and then (unknown to the em- ployees) had Cramer check whether each of the participating employees was on scheduled lunch time (as turned out to be the case). Respondent's surveillance of employee and union organ- izer actions and association had the tendency to inhibit em- ployee interest and participation in unionization and con- stituted unlawful inference under Section 8(a)(1) of the Act. 2. Interrogation, impression of surveillance, threats of closing About 3 weeks before the election, Credit Manager John Hunter, an admitted statutory supervisor, asked employee Racine Ratcliffe to the restaurant for coffee. As Hunter said, this was a rather unusual act on his part. Hunter told Rat- cliffe that "we know who signed union cards," that he knew she had signed, expressed surprise that she was pushing for the Union, and asked her why. Employee Ratcliffe replied that she was interested in ob- taining health and welfare benefits for herself and family. Credit Manager Hunter told her that Attorney Steinberg (who had come to the store from New York to take charge of Respondent's campaign against the Union) had told the store management that he "would strike the store" rather than allow health and welfare provisions in a contract. Hunter also told employee Ratcliffe she should have the union people check out the facts, that none of Respondent's stores have health and welfare benefits, except those in the State of Washington. Hunter's testimony was in general ac- cord. Employee Ratcliffe went back and related her conversation with Hunter to two of her fellow employees. Assistant Restaurant Manager Hicks also engaged in inter- rogation of employees concerning support of the Union. It will be recalled (see Section E, above) that Hicks inquired of employee Stringer if she had signed for the Union and, after learning that she had, attempted to blackmail her by putting her in fear of her job because of it. In this connection, the testimony of employee Bertha Holliday, a witness called by both the General Counsel and Respondent, indicated from still another source a fear among employees of being fired for having signed a union card. Employee Shields testified that on an occasion after his discharge he came into the store to pay a bill. Division Mer- chandiser Lockard followed him and watched him while he paid his bill. Then the two spoke and had coffee. In the course of conversing over coffee they got around to the subjects of Shields' discharge and the Union. According to Shields, Loc- kard told him that "W.T. Grant was so big that they could just close down the store if they started getting a union in here, they wouldn't miss it."" Shields related this conversa- tion to several of the employees. The described conduct by management representatives, in- volving interrogation as to union preference and adherence, creating the impression of employer surveillance of em- ployees' union activities and threatening store closing if the Union succeeded or the futility of collective bargaining, vi- olated Section 8(a)(1) of the Act. H. Postelection Discharges 1. Brenda Bates a. The circumstances Employee Brenda Bates worked for Respondent from Sep- tember 9, 1967, to March 26, 1971. In September 1970, she was promoted from being in charge of one department, no- tions, to section supervisor or merchandiser, which put the candy and cosmetics department under her wing as well. As section supervisor or merchandiser, in addition to her con- tinuing to sell in her department, she had the responsibility to see that all three departments were stocked and to direct t° In this connection, there was no evidence at any point in the trial of union solicitation of employees while on duty, and there was affirmative testimony by Restaurant Manager Beard that there were no complaints of union agents bothering employees at work. " Lockard denied at first that there had been any conversation about Shields' discharge and about the Union but under prodding admitted that there had been. In the circumstances, I am inclined to believe Shields' account. W. T. GRANT CO. 1009 the other girls where to put the merchandise . The promotion gave her better hours , which included weekends off, and a 30 cent-per-hour raise in pay. Management apparently liked her work , as evidenced not only by the promotion and pay raise , but also the praise of Merchandise Manager Bennington who told her, said em- ployee Bates, that she was his best sectional supervisor and kept telling her that until he found out she had become active for the Union . " Then , said Bates , over a period of time and increasingly after the representation election of February 5, 1971, the tenor changed . Bennington began telling her she was doing lousy work and that she was stupid , set her doing one job then bawled her out for not doing something else, and told her to quit if she didn 't like it ." Store Manager Casper, who had hitherto been reasonable and well disposed toward her, scarcely spoke to her any more , said Bates, and then only gruffly or disparagingly. Employee Bates had became active for the Union . After the campaign began she solicited the signing of union representa- tion cards , held a union meeting in her home , and in her zeal apparently made the mistake of letting management know she was actively campaigning by asking Assistant Restaurant Manager Hicks to sign up for the Union. On February 5, 1971, the day of the representation elec- tion , the store was open for business as usual . Either because he was complaining that employees were congregating rather than working , as Division Merchandiser Lockard said, or because Lockard was critical of Bates doing a particular job, as employee Bates said , Lockard told Bates , " it won 't matter if the Union comes in, your days are numbered ." Bates com- plained to Attorney Steinberg , who was at the store on the election day , that she had been threatened . When Lockard learned of it , he came back and accused Bates of lying about him, although there was no question (according to his own testimony) that he had made the statement attributed to him. Later that day, Bates asked Lockard if he would watch her department while she voted . He refused and said if she did vote she better vote "no." This developing acrimony on the part of supervision reached a climax on the morning of Friday, March 26, 1971, when employee Bates asked Store Manager Casper for leave to accompany her husband to Chicago to visit his 87-year old grandmother who had just been injured. She was asking for a half-day of leave , Friday afternoon, since she no longer worked on Saturdays or Sundays . Employee Edith Warren testified that she had encouraged Bates to ask Casper for the leave because he had previously given her a full Saturday off for a personal reason. Store Manager Casper , who testified that he had just re- turned to the store from an absence of 4 work days , taken to visit with his ailing 80-year old father , thought it was not necessary that she take the half-day requested, and refused the leave in admittedly harsh , profane language, suggesting she get her departments into shape . Among other things, according to Bates, Casper told her she didn 't need to go anywhere with her stupid husband. Store Manager Casper admitted the profanity (although denying he included Bates' husband in the harsh words). Shortly thereafter in humiliation and outrage at what was said to her, and after discussing the matter with her husband, Bates testified , she came by Casper 's office and told him she was quitting her job . Bates credibly made the point at trial '" Division Merchandiser Lockard , who became one of employee Bates' supervisors in the last few months of her employment and clashed with her, conceded that she was a capable employee. " Bennington , who did considerable testifying at the trial , did not con- tradict employee Bates. that denial of the few hours leave by itself was not the break- ing point for her , since she could have left for Chicago a little later in the day and still have accomplished the weekend visit. b. Conclusion Respondent claims it did not discharge employee Bates. General Counsel contends that Respondent harassed her into quitting because of her union activity , amounting to a con- structive discharge. Respondent has admitted (in its brief) that employee Bates was known to it as a union activist among the employees. The intemperate and discriminatory reactions to revealed union activists by Store Manager Casper , Merchandise Manager Bennington , and Division Merchandiser Lockard, illustrated earlier in the cases of employee Evan Gregory and others, above , is more impressive in judging the cause for Respond- ent's like reactions to and abuse of employee Bates than Respondent 's claim that, following 4 years of good perform- ance and a meritorious promotion , she had suddenly became a poor employee who was being criticized for sloughing off, and who had decided to quit anyway when the Union lost the election in February 1971. The claim of poor performance is suspect in the circumstances , and the hypothesis that em- ployee Bates had made up her mind to quit in advance of the day she left was refuted by Respondent's own witness, Divi- sion Merchandiser Lockard , who testified to several conver- sations after the February 5 election in which Bates indicated unhappiness with the way things were in the store but specifi- cally stated that she was not quitting. I find , in agreement with General Counsel , that Respond- ent harassed employee Bates into quitting her job by its dis- criminatory conduct toward her because of her union ac- tivity . Causing this separation from employment was equivalent to a discharge-a constructive discharge-in vio- lation of Section 8(a)(3) and (1) of the Act, N.L.R.B. v. Vacuum Platers, 374 F. 2d 866, 867 (C. A. 7, 1967); N..LR.B. v. Lipman Bros 355 F.2d 15, 20 (C.A. 1, 1966). 2. Jewell Eversole a. The circumstances Employee Jewell Eversole was hired on December 6, 1970, as a wig stylist (for which she had 2 years ' schooling) and to run the wig department . She signed a union authorization card on January 4, 1971, and began attending union meetings in January , but had no problems with management until the night before the representation election of February 5, when she revealed her espousal of the union cause. It appeared that Respondent 's Attorney Steinberg walked about the floor of the store that night, talking to employees, and employee Eversole asked him, if he could solicit em- ployees to oppose the Union , why couldn't the union repre- sentatives be present to solicit for the Union. Attorney Stein- berg, who admitted at trial that he had spent time at the store prior to February 4, including making himself known to the employees and personally writing propaganda letters against the Union to them , disclaimed to employee Eversole that he was soliciting and asserted that he was merely answering questions . Eversole then asked , if she called Union Organiz- ers Hammergren and Wellnitz could they come into the store and answer questions also. Steinberg told her no , that he and she both worked for Respondent, and as long as Respondent was paying them , he could say anything he wanted on com- pany time. Steinberg , who testified, did not contradict this testimony. Thereafter, employee Eversole became the butt of harsh talk and treatment in several incidents with Store Manager Casper and Merchandise Manager Bennington , such as being 1010 DECISIONS OF NATIONAL LABOR RELATIONS BOARD accused of chewing gum when she was not chewing gum, denial of a suitable cash register for the high-priced items of her department, and denial of a swap with other girls of Thursday night hours to get to pre-Easter choir practice (whereas other employees were permitted similar swaps of schedule for bingo and bowling nights). Casper took advan- tage of her first day's absence, when she reported by phone March 11, 1971, saying why she would not be to work that day,20 to tell her to stay home until he called her. He saw her the next day and, by his own account, accused her of coming to work and leaving when she pleased. He told her he wasn't sure he wanted her to continue working and sent her home to await his further call. Eversole called Casper on the follow- ing Monday, when she had not heard from him, and he put her off again. He finally sent word for her to see him on Wednesday, March 17, 1971. The message had to be relayed to her, since she had no telephone of her own, and this delayed her arrival on March 17 beyond the hour Casper had appointed. "She came late," said Casper, "and I told her we didn't need her any more." b. Conclusion Store Manager Casper's position at trial was that employee Eversole came to work when she pleased and left when she pleased, hence he fired her._ Merchandise Manager Benning- ton repeated about the same statement, phrasing it, her prob- lem was coming to work late and leaving late, or punching out late. Notwithstanding the fact that Respondent was in posses- sion of employee Eversole's timecards and could easily have substantiated its claim of her punching in and out late if it were true, no evidence was offered other than the bald asser- tion by both managers. In addition to the absence of any hard evidence, the contention was also suspect because Store Manager Casper did not raise the issue or warn employee Eversole prior to Friday, March 12, 1971, when he suspended her employment. Indeed, from additional testimony by Casper it was apparent he was questioning employee Eversole concerning the validity of her two Thursday absences (one part day, one full day), on the suspicion (which he did not voice to her) that she had feigned the need to be absent in order to attend the choir rehearsals on Thursday nights, for which he had previously refused her the needed schedule change if she were to attend. It turned out that one of the choir rehearsals was held on the Wednesday preceding the part day absence, and the whole day absence took her to Hamilton, Ohio, and she did not attend the rehearsal that night. Although employee Eversole conceded the ususal prob- lems of commuting to work that made for an occasional lateness, and that there were times when she stayed beyond her regular quitting time to complete service for a customer because she was the only wig stylist in the store, these conces- sions were hardly commensurate with Respondent's conten- tion that she came and went as she pleased or that she had a poor attendance record. The total proof has indicated that this contention was not Respondent's real complaint about employee Eversole, but rather a pretext to drop her from employment because of her open espousal of the Union cause and her temerity in having challenged the Respondent's law- yer for what she had reason to believe was electioneering against the Union on the working floor of the store. 1° Eversole testified, without contradiction, that she had lost several hours of 1 previous day, March 4, when she went home from work sick, but that March I1 was the first time she had not come in for duty. Of course, employee Eversole's union affiliation and es- pousal did not immunize her from discharge for other cause, but in this case, as with the other discharges reviewed, the stated ground was not the real one, N.L.R.B. v. Ulbrich Stainless Steels, Inc., 393 F.2d 871, 872 (C.A. 2, 1968). In my view Respondent's stated ground was designed to conceal the unlawful motive, Shattuck Denn Mining Corp. v. N.L.R.B., 362 F.2d 466, 470 (C.A. 9, 1966); and even assuming that a valid ground for discharge had existed, it does not constitute a defense to the unfair labor practice where the discharge was not predicated solely on that ground but was based, even partly, on a desire to discourage union adherence, N.L.R.B. v. Nachman Corp., 337 F.2d 421, 423-424 (C.A. 7, 1964). Respondent's discharge of employee Jewell Eversole on March 17, 1971, was a violation of Section 8(a)(3) and (1) of the Act. 1. The Section 8(a)(5) and (1) Violation The issue posed under Section 8(a)(5) of the Act is whether the Respondent unlawfully refused to bargain with the Union, and if so whether a bargaining order should be entered under the principles enunciated in N.L.R.B. v. Gissel Packing Company, Inc., supra, 395 U.S. 575 (1969). It was established, section A supra, in connection with each of the three demands for recognition and bargaining in December 1970 and January 1971 prior to the election of February 5, 1971, that a majority of Respondent's employees had designated the Union as their bargaining representative by means of unambiguous authorization cards, and that there was no misrepresentation or coercion in the signing of any of the cards, a matter which was thoroughly explored on the record. Respondent declined to bargain and engaged in unfair la- bor practices designed to undermine the Union's support among the employees. The unfair labor practices included discharge of the leading union advocates among the em- ployees and the discharge or refusal to recall from layoff others who were known supporters of the union;" the inflict- ing of personal indignities upon employees, discharged em- ployees, and union organizers and harassment and surveil- lance of them in their activities and relationships; threats of closing the store; coercively interrogating employees concern- ing union sympathies; and creating the impression of em- ployer surveillance of employees' union activities. These were egregious violations of Section 8(a)(1) and (3) of the Act that made impossible the holding of a fair election and constituted Respondent's refusal to bargain a violation of Section 8(a)(5) and (1) of the Act. The violations of Section 8(a)(1) and (3) were so flagrant and coercive in nature as to require, even in the absence of a Section 8(a)(5) violation , a bargaining order to repair their effect. In any event, Respondent's unfair labor practices, which continued even after the election of February 5, 1971, were of such pervasive character as to make it unlikely that their coercive effects would be neutralized by conventional remedies so as to produce a fair election. In these circum- stances, it would appear that employee sentiment as ex- pressed in this case through the union authorization cards is a more reliable measure of the employee desires on the issue of representation than an election would be. To effectuate the policies of the Act, a bargaining order is required to remedy " The fact that Respondent did not discriminatorily discharge, or other- wise directly retaliate against, other active adherents of the Union, as Re- spondent urges in its defense, does not absolve Respondent . The concern is with the in terrorem effect on other employees of the discharge of anyone of them, Rust Engineering Co. v. N.L.R.B., 445 F.2d 172 (C.A. 6, 1971). W. T. GRANT CO. 1011 Respondent's refusal to bargain as well as its other unfair labor practices. III. THE OBJECTIONS TO THE ELECTION It was noted at the head of this decision that the Union's unresolved objections to Respondent's conduct affecting the results of the election of February 5, 1971, which were re- ferred for resolution in the trial of this case, were encom- passed by the Section 8(a)(1) and (3) unfair labor practices alleged in the complaint. The commission of these unfair labor practices has been established. Additionally, the validity of five challenged ballots were made dependent on a determination here of whether the five voters, Gregory, Shields, Stringer, Powers, and Williams, were Section 8(a)(3) discriminatees and therefore eligible to vote. Findings that all five employees had been dis- criminatorily discharged or denied recall from layoff have been made and their voting eligibility is now established. Further, it has been established that the series of substan- tial 8(a)(1) and (3) violations, committed between the filing of the petition for a representation election and the holding of the election, interfered with the free choice of the em- ployees, and therefore destroyed the "laboratory conditions," Neuhoff Bros. Packers, Inc. v. N.L.R.B., 362 F.2d 611, 613 (C.A. 5, 1966), desirable for the conduct of a Board election. A fortiori, the Union's referenced objections to the conduct of the Respondent affecting the results of the election have been established and the results of the February 5, 1971, election must be set aside. A rerun election would appear to be a futile act that would permit Respondent to benefit by its misconduct, in view of the further findings (under section II J, supra) that the effect of Respondent's misconduct has been so pervasive as to make the holding of a fair election unlikely with the application of merely conventional remedies to undo the harm. Hence the bargaining order has been required, dispensing with the elec- tion process to measure employee sentiment in the present state of affairs. Accordingly, my recommended order will omit any provi- sion for another election and direct that Respondent bargain with the Union upon its request. CONCLUSIONS OF LAW 1. By discriminatory discharge of employees Gregory, Shields, Stringer, Bates, and Eversole, and by discriminatory refusal to recall from layoff employees Powers and Williams because of their union activities or sympathies and in order to discourage union activities and affiliation by its employees, Respondent engaged in unfair labor practices in violation of Section 8(a)(3) and (1) of the Act. 2. By threatening eviction or arrest of, denying regular store service to, and keeping under surveillance employees, discharged employees, and union organizers properly in the store and not engaged in improper union activity; by threat- ening employees with closing of the store if they chose the Union to represent them, or if the Union made demands for health and welfare benefits; by coercively interrogating em- ployees concerning their union sympathies; and by creating the impression of employer surveillance of employees' union activities, Respondent engaged in unfair labor practices in violation of Section 8(a)(1) of the Act. 3. Prior to the commission of the foregoing unfair labor practices, the Union represented a majority of the employees in an appropriate unit. Respondent's misconduct has made impossible the holding of a fair representation election, so that Respondent's refusal to bargain with the Union con- stituted an unfair labor practice in violation of Section 8(a)(5) and (1) of the Act. 4. The described unfair labor practices affect commerce within the meaning of Section 2(6) and (7) of the Act. 5. Respondent's unfair labor practices nullified the results of the February 5, 1971, representation election and cannot be corrected by conventional remedies including a rerun elec- tion. Accordingly, it is appropriate that Respondent be or- dered to bargain with the Union. THE REMEDY It will be recommended that the Respondent (1) cease and desist from its unfair labor practices; (2) offer to reinstate employees Evan Gregory, Edwin Shields, Connie Stringer, Brenda Bates , Jewell Eversole, Gary Powers, and Cathy Williams, with backpay, from the time of discharge (or from the time of failure to recall from layoff in the case of employees Powers and Williams), the backpay to be computed on a quarterly basis as set forth in F. W. Woolworth Co., 90 NLRB 289 (1950), approved in N.L.R.B. v. Seven Up Bottling Co., 344 U.S. 344 (1953), with interest at six percent per annum as provided in Isis Plumbing & Heating Co., 138 NLRB 716 (1962) approved in Philip Carey Mfg. Co. v. N.L.R.B., 331 F.2d 720 (C.A. 6, 1964), cert. denied 379 U. S. 888; (3) bargain with the Union, upon its request; and (4) post the notices provided for herein. Because the Respondent by its conduct violated fundamen- tal employee rights guaranteed by Section 7 of the Act, and because there appears from the manner of the commission of this conduct an attitude of opposition to the purposes of the Act and a proclivity to commit other unfair labor practices, it will be recommended that the Respondent cease and desist from in any manner infringing upon the rights guaranteed by Section 7 of the Act. N.L. R.B. v. Entwistle Mfg. Co., 120 F.2d 532, 536 (C.A. 4, 1941); N.L.R.B. v. Bama Company, 353 F.2d 323-324 (C.A. 5, 1965); P.R. Mallory and Co. v. N.L.R.B., 400 F.2d 956, 959-960 (C.A. 7, 1968), cert. denied 394 U.S. 918. Upon the foregoing findings of fact, conclusions of law, and the entire record, and pursuant to Section 10(c) of the Act, there is hereby issued the following recommended:22 ORDER Respondent, its officers, agents, successors, and assigns, shall: 1. Cease and desist from: (a) Discharging employees or refusing to recall laid-off employees or other reprisal against employees because of, or to discourage, union activity, sympathy, or membership. (b) Threatening eviction or arrest of, or denying regular store service to, or keeping under surveillance employees off duty, discharged employees, or union organizers properly in Respondent's store and not engaged in improper union activi- ties. (c) Threatening employees that the store will be closed if they choose the Union to represent them, or if the Union makes demands for health and welfare benefits for employees. (d) Coercively interrogating employees concerning their union sympathies or membership. " In the event no exceptions are filed as provided by Section 102.46 of the Rules and Regulations of the National Labor Relations Board, the findings, conclusions, recommendations, and Order herein shall, as provided in Section 102.48 of the Rules and Regulations, be adopted by the Board and become its findings, conclusions, and order, and all objections thereto shall be deemed waived for all purposes. 1012 DECISIONS OF NATIONAL LABOR RELATIONS BOARD (e) Creating the impression that employees' union activities are under employer surveillance. (f) Upon request, refusing to bargain with the Union as the collective bargaining representative of Respondent's em- ployees at the Fairborn, Ohio store. (g) In any other manner interfering with, restraining, or coercing employees in the exercise of their rights guaranteed under Section 7 of the Act: 2. Take the following affirmative action which is necessary to effectuate the policies of the Act. (a) Offer to employees Evan Gregory, Edwin Shields, Con- nie Stringer, Brenda Bates, Jewell Eversole, Gary Powers, and Cathy Williams immediate and full reinstatement to his or her former job or, if the job no longer exists, to a substan- tially equivalent position without prejudice to his or her se- niority or other rights and privileges; and make each of them whole, in the manner set forth in the section of this decision entitled "The Remedy," for any loss of earnings suffered as a result of the discharge or failure to recall from layoff status. Notify each, if serving in the Armed Forces of the United States, of his or her right to full reinstatement upon applica- tion after discharge from the Armed Forces. (b) Preserve and, upon request, make available to the Board and its agents, for examination and copying, all payroll records, social security payment records, timecards, person- nel records and reports, and all other records necessary to ascertain the backpay due under the terms of this Order. (c) Upon request, bargain collectively (as that term is used in Section 8(d) of the Act) with the Union as the collective- bargaining representative of the unit of employees at Re- spondent's Fairborn, Ohio location, comprisng all regular full-time and part-time sales and nonsales employees, includ- ing office clerical employees, but excluding guards, profes- sional employees, and supervisors as defined in the Act. (d) Post in its store in Fairborn, Ohio, copies of the at- tached notice marked "Appendix."23 Immediately upon re- ceipt of copies of said notice, on forms to be provided by the Regional Director for Region 9 (Cincinnati, Ohio), the Re- spondent shall cause the copies to be signed by one of its authorized representatives and posted, the posted copies to be maintained for a period of 60 consecutive days thereafter in conspicuous places, including all places where notices to em- ployees are customarily posted. Reasonable steps shall be taken by the Respondent to insure that said notices are not altered, defaced, or covered by any other material. (e) Notify the Regional Director of Region 9, in writing, within twenty days from the date of the receipt of this deci- sion, what steps the Respondent has taken to comply there- with.24 " In the event that the Board's Order is enforced by a judgment of a United States Court of Appeals, the words in the notice reading "Posted by Order of the National Labor Relations Board" shall be changed to read "Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board." 30 In the event that the recommended Order is adopted by the Board after exceptions have been filed, this provision shall be modified to read: "Notify the Regional Director of Region 9, in writing, within 20 days from the date of this Order, what steps Respondent has taken to comply therewith." IT IS FURTHER ORDERED that the results of the representa- tion election of February 5, 1971, in Case 9-RC-8844, be set aside. APPENDIX NOTICE To EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government The National Labor Relations Board having found, after a trial, that we violated the National Labor Relations Act: WE WILL recognize and bargain with Retail Clerks Union, Local 1552, Retail Clerks International Associa- tion, AFL-CIO, as the exclusive collective-bargaining representation of our full-time and part-time sales and non-sales employees, including office clerical employees, at our Fairborn, Ohio, store; and, if an agreement is reached, embody it in a written contract. WE WILL NOT discharge you or, if you are in layoff status, refuse to recall you or engage in other reprisal against you, because of one to discourage your union sympathy, activity, or membership. Because the Board found that we unlawfully fired employees Evan Gregory, Edwin Shields, Connie Stringer, Brenda Bates, Jewell Eversole, and unlawfully refused to recall from layoff status employees Gary Pow- ers and Cathy Williams because they engaged in union activity protected by the National Labor Relations Act. WE WILL offer to each of them his or her former job and give each backpay. If any of them are in the Armed Forces of the United States , we will notify him or her of the right to reinstatement upon application after dis- charge from the Armed Forces. WE WILL NOT threaten eviction or arrest of, or deny regular store service to, or spy upon, employees off duty, discharged employees, or union organizers properly in our store and not engaging in improper union activities. WE WILL NOT threaten that the store will be closed if the employees choose the Union to represent them or if the Union makes demands for health and welfare be- nefits for employees. WE WILL NOT coercively interrogate you concerning your union sympathies or membership. WE WILL NOT create the impression that we have the union activities of the employees under observation. WE WILL NOT in any other way interfere with your rights to belong to or be active for a labor organization. W. T. GRANT COMPANY (Employer) Dated By (Representative) (Title) This is an official notice and must not be defaced by any- one. This notice must remain posted for 60 consecutive days from the date of posting and must not be altered, defaced, or covered by any other material . Any questions concerning this notice or compliance with its provisions may be directed to the Board's Office, Federal Office Building , Room 2407, 550 Main Street, Cincinnati, Ohio 45202, Telephone 513-684- 3686. Copy with citationCopy as parenthetical citation