The Huntington Hospital, Inc.Download PDFNational Labor Relations Board - Board DecisionsMay 29, 1975218 N.L.R.B. 51 (N.L.R.B. 1975) Copy Citation THE HUNTINGTON HOSPITAL, INC. 51 The Huntington Hospital, Inc. and District 1199, West Virginia, National Union of Hospital and Health Care Employees, Retail , Wholesale and Department Store Union , AFL-CIO. Case 9-CA- 8754 May 29, 1975 DECISION AND ORDER BY CHAIRMAN MURPHY AND MEMBERS JENKINS AND KENNEDY On January 28, 1975, Administrative Law Judge Paul Bisgyer issued the attached Decision in this proceeding. Thereafter, Respondent filed exceptions and a supporting brief. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the National Labor Relations Board has delegated its authority in this proceeding to a three-member panel. The Board has considered the record and the attached Decision in light of the exceptions and brief and has decided to affirm the rulings, fmdings,l and conclusions of the Administrative Law Judge and to adopt his recommended Order. ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Relations Board adopts as its Order the recommend- ed Order of the Administrative Law Judge and hereby orders that Respondent, The Huntington Hospital, Inc., Huntington, West Virginia, its offi- cers, agents, successors, and assigns, shall take the action set forth in the said recommended Order. i The Respondent has excepted to certain credibility findings made by the Administrative Law Judge . It is the Board's established policy not to overrule an Administrative Law Judge's resolutions with respect to credibility unless the clear preponderance of all of the relevant evidence convinces us that the resolutions are incorrect . Standard Dry Wall Products, Inc, 91 NLRB 544 (1950), enfd. 188 F 2d 362 (C.A. 3, 195-1). We have carefully examined the record and find no basis for reversing his findings. DECISION STATEMENT OF THE CASE PAUL BISGYER, Administrative Law Judge: This proceed- ing, with all the parties represented, was heard on November 26, 1974, in Huntington, West Virginia, on the complaint of the General Counsel issued on October 22, i The complaint is based on original and amended charges filed by District 1199, West Virginia, National Union of Hospital and Health Care Employees, Retail, Wholesale and Department Store Union, AFL-CIO, on September 5 and October 18, 1974, respectively, copies of which were served on the Respondent by registered mail on September 6 and October 18, 1974, respectively. Z Sec. 8(a)(l) of the Act makes it an unfair labor practice for an employer "to interfere with, restrain, or coerce employees in the exercise of the rights guaranteed in section 7." Insofar as pertinent , Sec. 7 provides that 218 NLRB No. 15 1974,1 and the answer of The Huntington Hospital, Inc., herein called the Respondent or the Hospital . In issue are the questions whether the Respondent, in violation of Section 8(a)(l) and (3) of the National Labor Relations Act, as amended,2 discriminatorily discharged employees Kermit Chapman, Homer Ross , and Shannon Patterson because of their actual or suspected union sympathies, membership, or activities and whether it independently violated Section 8(a)(1) of the Act by other conduct in restraint of employee self-organizational rights. At the close of the hearing, the parties waived oral argument and thereafter only the General Counsel submitted a brief in support of his position. Upon the entire record, and from my observation of the demeanor of the witnesses, and with due consideration being given to the arguments advanced by the parties, I make the following: FINDINGS AND CONCLUSIONS 1. THE BUSINESS OF THE RESPONDENT The Respondent is a nonprofit West Virginia corpora- tion engaged in the operation of a hospital at Huntington, West Virginia, and as such is and has been at all material times a "health care institution" as defined in Section 2(14) of the Act. Its annual gross revenues from its operations exceed $250,000. In the conduct of its hospital the Respondent purchases goods and supplies valued in excess of $50,000 per year which are shipped directly to the hospital from sources outside West Virginia. The Respondent admits, and I find, that it is an employer engaged in commerce within the meaning of Section 2(6) and (7) of the Act. H. THE LABOR ORGANIZATION INVOLVED It is undisputed, and I find, that District 1199, West Virginia, National Union of Hospital and Health Care Employees, Retail, Wholesale and Department Store Union, AFL-CIO, herein called the Union, is a labor organization within the meaning of Section 2(5) of the Act. III. THE ALLEGED UNFAIR LABOR PRACTICES A. The Evidence 1. The advent of the Union; issues presented On August 19, 1974,3 the Union instituted a drive to organize the Respondent's employees. At about 6:15 in the morning of that day, Larry Harless, an organizer of the Union, stationed himself on the public sidewalk in front of the Hospital's entrance and for an hour distributed union leaflets and membership application card's to employees as "[elmployees shall have the right to self-organization, to form, join or assist labor organizations, to bargain collectively through representatives of their own choosing, and to engage in other concerted activities for the purpose of collective bargaining or other mutual aid or protection .. Sec. 8(aX3), with certain qualifications not material herein , prohibits an employer "by discrimination in regard to hire or tenure of employment or any term or condition of employment to encourage or discourage membership in any labor organization ...... 3 Unless otherwise indicated , all dates refer to 1974. 52 DECISIONS OF NATIONAL LABOR RELATIONS BOARD they reported for work, informing some of them that a new law was passed enabling them to organize.4 Two of the employees who received a leaflet and membership applica- tion card and were given information concerning their new rights were the alleged discriminatees, Kermit Chapman, whom Harless had recognized from the Union's prior unsuccessful organizational effort at the Hospital, and Homer Ross. When Ross received the union material he put it in his pocket. As he was entering the Hospital, he was met in the doorway by his supervisor, Friend Buckner, the executive housekeeper, who removed the union leaflet from Ross' pocket, commenting that Ross did not really want it. Ross, however, replied that he wanted to read it and secured its return.5 The Union's organizational drive did not prove to be very productive since it received from the employees after its August 19 appearance a total of four to six signed membership application cards, approximately three of which were received in the mails before the discharges here involved. Two of these signed cards were from Chapman and Ross to each of whom Harless, in accordance with the Union's practice, thereupon mailed three blank application cards to be used' in soliciting signatures from other employees. Following the receipt of the blank application cards, Chapman distributed them to his fellow employees on the sidewalk in front of the Hospital. In addition, on August 29 Chapman similarly passed out to employees outside the Hospital the three blank cards previously sent to Ross, which Ross had turned over to Chapman in the basement of the Hospital near Buckner's office. While Ross, himself, did not distribute any cards among employees, he informed several of them that he had signed a card. On August 29, Chapman, Ross, and Patterson were terminated under circumstances related below. It is the General Counsel's position that they were discharged on account of their actual or suspected union sympathies and activities, in violation of Section 8(a)(3) and (1) of the Act. The Respondent, on the other hand, argues, that they were discharged for cause-Chapman for insubordination and poor performance; Ross for falsification of his employment application; 6 and Patterson for insubordination in refusing to wear uniform trousers. Also in issue is the question whether the Respondent acknowledged to Chapman and Ross its discriminatory motivation, thereby independently coercing and restraining employees in the exercise of their statutory rights, which Section 8(a)(1) of the Act prohibits. We turn to the evidence. 2. The employment and discharge of Chapman Chapman was employed as a housekeeper in the Respondent's housekeeping department for 3 years, work- 4 It is clear that Harless was referring to the new nonprofit hospital amendments to the Act which gave the Boardjurisdiction over institutions such as the Respondent's (Public Law 93-360, 93d Cong, S 3203.) These amendments were approved July 26, 1974, and went into effect on August 25, 1974 5 This finding is based on Ross' testimony which , as later discussed, I find to be more reliable than the testimony of Buckner who denied that the incident ever occurred. I reach this conclusion fully cognizant of the fact that this incident is not mentioned in the pretrial affidavit which Ross signed during his interview by a Board agent concerning his discharge Ross ing under the -supervision of Friend Buckner, the executive housekeeper. Of approximately 18 employees in his department, Chapman was the most senior in point of service . During his tenure, he received at least two merit increases , the last one being on Buckner's recommendation about a month or two before his discharge. On August 29, Chapman was summarily terminated without prior notice or warning. There is conflicting testimony as to what transpired on this occasion. Accord- ing to Chapman, the following occurred: At about 3 o'clock in the afternoon, a half hour before his shift ended, Buckner approached Chapman while at work on the second floor and directed him to come to his office. When Chapman arrived there, Patterson, another discharged housekeeper, was leaving. Buckner asked Chapman for his keys. Chapman complied but inquired what this was all about. Buckner answered that he was phasing out the ECD (Extended Care Division) on the second floor.? Chapman expressed disbelief that this was the reason for his discharge. This evoked Buckner's response that "there's a few more little friends that was tinkering with the union." Thereupon, Chapman asked for a paper to show that he was fired. Buckner declined to furnish it but advised Chapman to see Administrative Assistant Robert Adkins who had personnel responsibilities. Buckner categorically denied telling Chapman at the time of his discharge that he was "tinkering" with the Union or making comparable statements . He further denied any knowledge of Chapman's union interest or activity or that he had informed Chapman that he was being terminated because the ECD was being closed down. Instead, Buckner testified, he told Chapman that he was being discharged because his "work had dropped down," and "wasn't up to par." Buckner, however, admitted that he did not indicate what specifically was wrong with Chapman's work. Buckner also testified that Chapman made no response to the reason given for his dismissal. At the conclusion of his conversation with Buckner, Chapman promptly proceeded to Adkins' office. Here, too, there is a serious conflict in testimony as to substance of the conversation between Chapman and Adkins. Chapman testified, as follows: Adkins stated that the reason he was being terminated was that the ECD on the second floor was being phased out. In response, Chapman expressed doubt that this was all there was no his, discharge. At this point, Adkins inquired why Chapman would want a union in the Hospital and Chapman answered with the question why would "anybody else want a union?" On this note, the conversation ended. Adkins' version of this conversation is entirely different. According to Adkins, when Chapman asked why he was discharged, he replied it was ,"[b ]ecause of his work performance; he wasn't doing his job correctly," and his explained that he did not realize it was information the Board agent wanted. The General Counsel notes in his brief that the complaint does not allege Buckner's conduct on this occasion to be violative of Sec. 8(a)(1) of the Act because it occurred prior to August 25, 1974, the effective date of the nonprofit hospital amendments to the Act However, he correctly urges the relevancy of this evidence with respect to the issue of motivation underlying the discharges here involved. 6 During the hearing, the Respondent's counsel advanced an additional ground that Ross was an unsafe person to be near patients in the Hospital. 7 The ECD was subsequently closed down October 1. THE HUNTINGTON HOSPITAL, INC. 53 work "was haphazard." He further testified that this response angered Chapman who inquired whether this was the whole reason, adding that Adkins had not "heard the last of this." Adkins also specifically denied that he told Chapman that his discharge was due to the ECD being phased out; or that he asked Chapman why he wanted a union; or that he commented in any way that Chapman was messing around with the Union. From a careful evaluation of the irreconcilable testimony concerning Chapman's discharge interviews with Buckner and Adkins, I find that Chapman's account is entitled to greater credence than the versions furnished by Buckner and Adkins who appeared to me to be less than candid witnesses. As later noted, Buckner and Adkins were far from convincing in their testimony respecting the fortui- tous nature of Chapman's termination as a byproduct of the Respondent's decision to discharge Ross ostensibly for falsif^'ing his job application. Also detracting from Buck- ner's and Adkins' reliability as witnesses is their lack of reasonable explanation for the suddenness of the discharge of Chapman, an employee with the longest service seniority in the housekeeping department, in midweek and without prior notice or warning. Nor is their credibility enhanced by their grossly exaggerated and implausible picture painted of Chapman's work performance during his 3 years of employment at the Hospital, which will be discussed below. Moreover, similarly impairing the acceptability of Buckner's and Adkins' testimony are the mconsistent reasons, also to be subsequently considered, which they gave to Ross for his termination, as well as the absence of substantiation for the reason offered by Adkins. In sum, I am persuaded that the testimony of Chapman, who impressed me as a trustworthy witness not disposed to fabricate a story, should be credited. 3. The employment and discharge of Ross Ross worked for the Respondent as a housekeeper on the day shift under Executive Housekeeper Buckner's supervi- sion from about August 14 to August 29. Before being hired, he filled out a job application and was interviewed by Administrative Assistant Adkins in Buckner's presence. One of the questions asked in the application was "Have you been convicted of a crime in the past ten years, excluding misdemeanors and summary offenses?-if yes, describe in full." Ross truthfully answered this question in the negative; at least no evidence to the contrary was presented. Ross testified that in the course of his interview, Adkins inquired whether he had ever been arrested and that he replied that he had been arrested a few times; that he was out on bond on a nonserious charge; 8 and that he was just married and needed a job. Commenting that those arrests related to "minor things," Adkins directed Buckner to hire Ross and to give him a couple days trial. Admittedly, Ross proved to be a "good" employee. Ross further testified that during his period of employment he s Although Ross' pretrial affidavit does not mention any discussions he had with Adkins at the tune he was employed concerning his arrests, there is nothing in the record to indicate that the affidavit covered the substance of Ross' employment interview. 9 Ross testified he was surprised at this development since only an hour and a half before Buckner had told hum that he was pleased with his work was permitted to leave his work to go to court on the matter he mentioned in his job interview. Adkins, however, denied that the subject of Ross' arrests was discussed at Ross' employment interview or that subsequently Ross was allowed to leave work to go to court. Buckner also denied knowledge that Ross at the times in question was involved with the police or that Ross asked or was given permission to go to court or to see a justice of the peace. On August 29 at about 3:30 p.m., at the close of his shift, Ross was discharged. There is contradictory testimony concerning the termination conversations on that day. According to Ross' testimony the following occurred: Buckner approached Ross at the timeclock and invited him to his office. When Ross arrived there, Buckner told him that "he was phasing [him] out" and wanted his keys. In response to Ross' inquiry whether this meant that he was fired, Buckner stated that he had "better believe it.-9 Ross thereupon asked for the reason and Buckner replied that he had been soliciting votes for the Union all over the Hospital.10 Buckner also told Ross, "Don't feel bad, I've got Shannon [Patterson] and Chapman, and I'm going to get a few more around here. Ross disputed Buckner's statement that he had been soliciting votes or passing out cards in the Hospital.11 Buckner, however, disagreed, asserting that Ross, Chapman, and Patterson had solicited all the employees and that "if they got a union in there, it would bankrupt the hospital." At the conclusion of the conversation, Ross asked for his paycheck and Buckner told him to see Adkins. Contradicting Ross' version of their discharge conversa- tion, Buckner testified that, pursuant to instructions received from Adkins around August 27 or 28 to relieve Ross of his job, he called Ross into his office on August 29 and informed him that he had to terminate him because the ECD was going to be phased out and Ross' services were no longer needed. Although Buckner testified that the true reason for the discharge was Ross' falsification of his employment application, Buckner admitted that this reason was not given to Ross nor was Ross' police record discussed. In an apparent effort to secure an explanation from Buckner as to why he had withheld the true reason from Ross, the Respondent's attorney questioned Buckner on the witness stand whether it was because he was concerned over his personal safety. However, Buckner answered that he was not. After further interrogation ' by the Respondent's attorney, Buckner testified that he had no particular reason for withholding from Ross that his discharge resulted from his falsification of his employment application. Buckner also testified that Ross' union interest or activity was not mentioned in the discharge conversa- tion, nor, indeed, was he even aware at that time that Ross favored the Union. Specifically, Buckner denied accusing Ross of soliciting union votes in the Hospital or stating that Chapman, Patterson, and other employees had been or would be similarly terminated. When cross-examined 10 In his testimony, Ross used the phrase "soliciting votes" interchange- ably with passing outcards. 11 As indicated above, Ross, however, did give Chapman the three blank cards he had received from the Union, which Chapman subsequently distributed. 54 DECISIONS OF NATIONAL LABOR RELATIONS BOARD why he waited until August 29 to terminate Ross after receiving instructions from Adkins on August 27 to take that action, as Buckner had earlier testified, Buckner explained that Ross was off on August 27 and 28. However, although Ross contradicted Buckner and testi- fied that he had worked those days, Buckner did not produce the Respondent's records to dispute Ross, even though Buckner stated on the witness stand that he had to check to ascertain whether Ross was off on the indicated days. Having been discharged by Buckner, Ross proceeded to Adkins' office. There, in the presence of the Respondent's security officer, Wilbur R. Keeney, who had trailed him to the office, Ross testified that he informed Adkins that he was fired by Buckner for soliciting votes; that Adkins disagreed with him, asserting that Buckner let him go for lying to them; and that when he (Ross) denied that he had lied, Adkins retorted that everything Ross had put in his job application "was a damn lie." Ross further testified that, since he saw no purpose in continuing the argument, he asked Adkins for his paycheck and was told to return the next day for it. According to Adkins' account, there is no doubt that Adkins at least told Ross on this occasion that Buckner had terminated him because he had falsified his job application in giving a negative answer to the inquiry, whether he had been "convicted of a crime in the past ten years, excluding misdemeanors and summary offenses." Adkins further testified that he also informed Ross at this time that the Respondent had run a check on him and learned that he had been arrested four times in the last 3 or 4 months.12 However, Adkins conceded that he did not know whether or not Ross had been convicted of any offenses . Adkins also denied that Ross claimed that he was fired for his union activity or otherwise brought up the subject of unions . In this respect, Adkins was contradicted by the Respondent's witness, Keeney, who testified that Ross told Adkins that he heard that "the union got us fired." Keeney also testified that he did not recall Adkins' response, if any., I credit Ross ' testimony regarding his employment interview and discharge conversations with Buckner and Adkins. As shown above, both Buckner and Adkins furnished Ross with different reasons for his discharge. Buckner's reason was admittedly false while Adkins' was unsubstantiated. Moreover, Ross' testimony that he in- formed Adkins that Buckner told him that he was terminated because of his union solicitation is supported, at least in part, by Keeney's testimony that Ross, in his discharge discussion with Adkins, brought up the subject of the Union as the cause of his termination . In addition, Buckner's, attempt to justify the delay in executing the instructions he had received from Adkins to discharge Ross was manifestly unconvincing. All facts being consid- ered, I find Ross' testimony in question worthy of belief. As advised, Ross returned to the Hospital the next day where he received his paycheck. Although Keeney stated 12 According to Security Officer Keeney, Adkins told Ross, in answer to Ross' question, that he was discharged because of his police record about which the Respondent had learned after making a police check. He, however, could not remember whether Adkins stated that Ross was fired for falsification of his application. that, in his opinion, Ross was intoxicated on this occasion, it is clear that no incident developed from his purported inebriation. At any rate, it is undisputed that Ross was never-intoxicated while at work. 4. The employment and discharge of Patterson The account of Patterson's employment history was given at the hearing by Buckner and Adkins.13 Patterson did not appear. The General Counsel stated for the record that Patterson had left the State without leaving a forwarding address and could not be located. Patterson worked as a housekeeper on the afternoon shift for almost a year before he was discharged on August 29. His big problem on the job was his refusal to wear uniform trousers, although he did wear a uniform shirt.14 This problem had persisted for several months before his discharge. Prior to that time, Patterson was in full uniform until he tore the trousers and discarded them and began wearing ordinary pants. Despite warnings that he would be terminated if he did not wear uniform trousers, Patterson refused to buy a new pair for the alleged reason that he could not afford it. Nor would he accept the Respondent's offer to advance the money because he would have to repay the loan. On August 29, at about 3 p.m., when Patterson reported for work, he was called into Buckner's office where Buckner informed him that his failure to wear uniform trousers had been tolerated long enough and that he had been warned several times about the consequences of his failure to be in full uniform. Accordingly, Buckner discharged Patterson. Buckner denied that union consider- ations motivated this action and, indeed, he and Adkins denied knowledge of any union interest or activity on Patterson's part. The next day Patterson, accompanied by his pregnant wife, returned to the Hospital where he saw Adkins. Adkins offered to speak to Executive Director Robert G. Via about reinstating Patterson if he got into uniform. Although Patterson at first agreed to the proposition and Adkins left and secured Via's permission to reinstate Patterson on those terms, Patterson changed his mind and stated that he would rather go on welfare or leave the area for Columbus to get a higher-paying job. This ended Patterson's efforts to return to work at the Hospital. 5. The discharge decision The Respondent strenuously denies that it was motivated by union considerations in discharging employees Ross, Chapman, and Patterson and presented testimony of the circumstances which led to its decision. According to the testimony of Executive Director Robert G. Via, the decision had its origin in a telephone call he had received on or about August 27 from the wife of a member of the Hospital's board of directors concerning Ross.15 Via further testified that the informant told him that she had 13 Although this testimony was uncontroverted , its credibility will be assessed in "Concluding Findings ," infra 14 Buckner testified that he had to admonish Patterson frequently to put his shirttails in his pants. 15 Administrative Assistant Adkins testified that on August 26 or 27 Via THE HUNTINGTON HOSPITAL, INC. 55 heard from some of her friends that Ross was not the type of a person who should be permitted to work at the Hospital since he had a record of drinking and perhaps used dope.16 Because of this call, Via testified, he determined to investigate this charge and directed Security Officer Keeney to run a police check on Ross. Probably the next morning, August 28, Keeney testified that he proceeded with his assignment and telephoned the Huntington Police Department,17 made an inquiry about Ross' police record, and was informed that Ross had a police record of having been arrested for driving while intoxicated and for two offenses of public intoxication. Keeney was also told in this conversation that Ross was "pretty rowdy" when drinking.18 In addition, Keeney testified that he did not know whether Ross had been convicted of the indicated offenses or what were the dates of these offenses. Later, in the afternoon, Keeney testified, he came to work and reported the above police informa- tion to Via. Continuing with his testimony, Via related the following: Either the afternoon of August 27 or the next morning, Keeney advised him that Ross had a police record of "driving while intoxicated and threatening people, I think ... of fighting . . . [and] losing his wallet and so forth." Keeney also told Via that Ross "was and could be a danger to patients." Upon receiving Keeney's report, Via sum- moned Adkins to his office and, apprising him that he had evidence that Ross had a criminal record, inquired whether Adkins was aware of it. Adkins answered that he was not and, at Via's request, procured Ross' job application from the files. After reviewing the application, Via concluded that Ross ' negative answer, to the question whether he had been "convicted of a crime in the past ten years, excluding misdemeanors and summary offenses" was untrue and a falsification of the application. Via then instructed Adkins "to investigate the matter, and if necessary, dismiss .. . [Ross] because he was a danger to the patients." Admittedly, Via on this occasion did not know of any crime of which Ross was convicted; nor did Keeney's report to Via disclose any. Indeed, there is absolutely nothing in the testimony of Huntington Police Officer Paden, who appeared as a witness , or in the FBI report that indicates that Ross' negative answer to the conviction question in his job application was a falsification. Via also testified that, because of his concern that a person with Ross' record would be employed by the Hospital, he directed Adkins in the same conversation to review with Buckner the entire personnel in the housekeep- ing department with the view of terminating any employee in the same situation as Ross or who was not doing his told him that he had received a call from a person that an employee at the Hospital wasn't fit to work there or that he was dangerous to the patients. However, under cross-examination, Adkins testified that an anonymous telephone call was received at the Hospital by a switchboard operator who reported to him that the caller stated either that Ross wasn't fit to work at the Hospital or that he was "very dangerous or something" l ke that . Adkins also testified that he conveyed this information to Via. 1B The Respondent's attorney correctly acknowledged that this hearsay testimony did not establish the truth of the accusation. 17 Keeney testified that he also telephoned the sheriffs office in Lawrence County where he resides for information concerning Ross. work properly or who was not observing the Hospital's rules and regulations.19 According to Adkins' account of the above conversation, Via told him that he had run a check on Ross, which disclosed that he had three or four arrests in the last 2 or 3 months.20 After examining Ross' fob application, Via and Adkins concluded that Ross had falsified his application in answering no to the conviction question and in failing to disclose his arrest record. Via then directed Adkins to discharge Ross for "falsification of application." At this point, Via further instructed Adkins that "if you have any other people that you know are troublemakers or that we've been working with over a certain period of time and they have not come up to the hospital standards, to separate them also." (Emphasis added.) Thereupon, according to the testimony of Adkins and Buckner, Adkins promptly went to Buckner's office where he transmitted to Buckner Via's instructions to terminate Ross for falsely answering the conviction question in his job application and withholding, his arrest record and to consider discharging other employees in the housekeeping department with whom he was having problems. Buckner and Adkins then selected for discharge Chapman and Patterson-the former because of his unsatisfactory job performance and the latter on account of his persistent refusal to wear uniform trousers. Concerning Chapman who, as indicated above, had been in the Respondent's employ for some 3 years and possessed the greatest service seniority in his department, Buckner and Adkins presented such an exaggerated picture of an inadequate employee as to leave one perplexed why the Respondent had not gotten rid of him sooner. Thus, Buckner gave the following account of Chapman's perfor- mance : he was inefficient and "negligent," slowed down his work, and refused to follow instructions. This conduct continued "over a long period of time" with the result that Buckner was obliged to speak to Chapman about it "several times ." Because of Buckner's efforts, Chapman's performance would "at times" improve but then it would "drop off again." About a month before Chapman's discharge, Buckner conferred with Adkins regarding Chapman's retention and it was decided that Buckner would try, as he had previously done, to induce Chapman to do better work. When Buckner discussed the situation with Chapman about this time and at three subsequent occasions at least, Chapman simply responded with a shrug of his shoulders and a declaration that he was doing the best he could. Under cross-examination, Buckner also found fault with Chapman's lack of diligence in doing and completing assigned tasks. Buckner testified that, when he asked 'Keeney, however, did not indicate what, if anything , he bad learned from, this source. 18 Although at one point in his testimony Keeney stated that the police informed him that Ross was considered "dangerous" when drinking , later, under cross-examination, he testified that he did not know whether he "should use the word dangerous or not, but rowdy or something like that." 19, Via testified that Adkins subsequently informed hum that, in addition to Ross, Chapman and Patterson were terminated-Chapman for not following orders, and Patterson for not wearing a uniform while at work. 20 Under cross-examination, Adkins testified that Via told him that Ross was arrested four times in the last 3 or 4 months. He also testified that he 'could not remember what Via stated about the nature of the offenses nor did he (Adkins) know at that time whether Ross had been convicted. 56 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Chapman to do a particular job, Chapman would answer that he did not have the time; that Chapman would not "fully" finish an assigned task; that it would take Chapman a few hours to do a job that should take an hour; and that this state of affairs lasted for "several weeks." When the General Counsel pursued his questioning with the remark that he thought that this situation had persisted for several years, Buckner replied that "it would add up to several years." " Buckner also testified under cross-examination that Chapman's work was bad "off and on" for about 2 years and that the last time it was bad was a month or so before his discharge. Although Buckner initially indicated that he had warned Chapman "several times" about his work, the final time being a week before the discharge, when asked during his cross-examination whether he had threatened Chapman with discharge if his work did not improve, Buckner answered that he believed that he had.21 At the conclusion of his cross-examination Buckner added another of Chapman's shortcomings which contrib- uted to his discharge, namely, smoking in the halls and lobby while working. Buckner further testified that Chapman had indulged in this conduct since the inception of his employment. Buckner also pointed out that, while he warned Chapman for smoking on duty, he similarly warned other employees who smoked on duty. Adkins' assessment of Chapman's performance was of the same general tenor as Buckner's. Adkins testified that Chapman "was doing lousy work" which had been going on for "a couple of years" and fluctuated between "good and bad." He was specifically critical of the way Chapman washed the floors. Adkins further testified that, although he had not personally warned Chapman about his work, he had directed Buckner to do so. In Addition, Adkins testified that, when Buckner complained to him that Chapman was not "listening" or trying hard enough in his job, he told Buckner to help Chapman improve his performance. However, Adkins testified, Chapman's per- formance never really improved, although it might have become "a little bit" more "tolerable." Finally, during his cross-examination, Adkins listed other deficiencies on Chapman's part which brought about' his discharge- Chapman's backache complaints, smoking a pipe in the nurses' -station, efforts "to trade off little gadgets and things," and taking up other people's time. Adkins also testified that Chapman engaged in this conduct during the same time period "as everything else." Notwithstanding the foregoing, it is clear that Chapman received at least two merit increases, the last one about a month or so before his discharge on Buckner' s recommen- dation . Although Buckner testified that "everyone else" received a merit increase, Adkins testified that "most" of the employees were given merit increases .22 I also credit Ross' testimony that, when he was hired about 2 weeks 21 At the unemployment insurance hearing involving Chapman's claim for benefits , Buckner gave the following testimony: Q. How long was it before ... [Chapman] was discharged that you last warned him about his puformance? A. I suspect about two weeks. Q. Did you tell him he was in danger of being fired? A. I didn't use those exact words. before Chapman's discharge, Buckner told Ross that if he had any problems, and he (Buckner) was not available, to see Chapman whom he described as "one of the best custodians they had." Finally, I accept the testimony of Chapman, who impressed me as a reliable and credible witness that he was never given a warning regarding his performance. From my review of the evidence, I find that the testimony of the Respondent's officials concerning Chap- man's inadequacies and poor performance is grossly exaggerated and beyond reasonable belief-While,While, in all probability, Chapman's work was not faultless, it is incredible and unnatural that the Respondent would have granted him merit increases and tolerated his retention for as long as it did, if he had been the unsatisfactory employee he was depicted to be. On the contrary, it seems to me that the reason Chapman was not terminated sooner was that he really was not regarded by the, Respondent as an unsatisfactory employee. Accordingly, I reject the above testimony of Adkins and Buckner. Turning to Patterson's case, Adkins and Buckner testified that they reached their decision to terminate Patterson only after they had tolerated too long his refusal to comply with the Respondent's requirement to wear uniform trousers while at work. Moreover, Adkins also testified that, even though he had arranged for Patterson's reinstatement the day after his discharge if he would get into uniform, Patterson declined the reinstatement offer. B. Concluding Findings 1. With respect to discrimination The question whether an employee was illegally dis- charged because of his actual or suspected union sympa- thies or activities is not susceptible of easy determination as it largely involves an' inquiry into the employer's state of mind. In resolving this question, therefore, all the facts and circumstances surrounding the separation must be careful- ly appraised with due recognition being accorded to the settled principle that an employer may terminate an employee for any reason, good, bad, or indifferent, provided he is not motivated by union considerations. Of course, it is equally well established that the existence of a "justifiable ground for dismissal is no defense if it is a pretext and not the moving cause." 23 From my analysis of the record, I find that the General Counsel proved a case of discrimination against Chapman, Ross, and Patterson, as discussed below. a. Chapman Without repeating the details, it is clear that Chapman joined the Union shortly after it initiated its organizational When asked at the Board hearing what words he did use, Buckner replied, "You could be disnussed." 22 Adkins testified initially that "most" of the employees receive merit increases. He, however, subsequently corrected his testimony to indicate that "all" of the employees are given merit increases, which testimony was soon changed back to his original statement that "most" employees receive merit increases. 23 NLRB. v. Solo Cup Company, 237 F.2d 521, 528 (C.A. 8, 1956). THE HUNTINGTON HOSPITAL, INC. 57 campaign, and that subsequently he handed out to employees in front of the Hospital membership application cards which he had received from the Union. In addition, on August 29, earlier in the day he was discharged, Chapman similarly distributed the cards Ross had received from the Union for solicitation purposes. Against this background, it appears to be more than an odd coinci- dence that in midweek at the close of his shift Chapman should be suddenly discharged without prior notice or warning. Such timing, coupled with the precipitateness with which the Respondent acted, certainly reflects adversely on its motivation. Especially is this so when one considers that Chapman, who had the greatest service seniority in the housekeeping department, was told by his supervisor, Buckner; that his discharge was necessitated by the closing of the ECD,24 While it is true that an employer not contractually bound to observe seniority in a reduction in force may disregard seniority in selecting employees to be terminated, it is, nevertheless, not normal for him to ignore completely the seniority factor and the experience and reliability which length of service connotes. Reinforc- ing this inference of discrimination is the fact that not only was there no immediate need for Chapman's hasty discharge since the ECD did not actually close down until a month later, but also Buckner himself betrayed the pretextual nature of the assigned reason when, in response to Chapman's expression of disbelief that the planned discontinuance of the ECD had prompted his termination, Buckner referred to Chapman's "tinkering with the uirdon." Similarly revealing that Chapman's discharge was unlaw- fully motivated are Buckner's cynical remarks to Ross at the time of the latter's discharge to the effect that Ross should fmd solace in the fact that Chapman and Patterson were also terminated for union solicitation. The statements which Administrative Assistant Adkins made to Chapman also support a fording of discrimination. Thus, when Chapman protested his termination to Adkins and ques- tioned the truth of the ECD reason, which Adkins also advanced, Adkins inquired of Chapman why he wanted a union in the Hospital. This inquiry takes on added significance in the context of Adkins' own testimony that when Executive Director Via instructed him to discharge Ross he also directed him to get rid of the "trou - blemakers" - a familiar euphemistic term for union supporters. Certainly, tote cited statements of Buckner and Adkins, as well as the other circumstances surrounding Chapman's discharge, negate the Respondent's disavowal of knowledge of Chapman's union interest and involve- ment at the time of its decision to terminate him. The foregoing evidence clearly undermines the Respon- dent's argument that it was Chapman's poor performance or insubordination, as it was expressed at the hearing, that brought about Chapman's discharge. As found above, not only was this purported reason not given to Chapman at the time of his discharge, but the Respondent's testimonial 24 As indicated above, Buchner testified that he falsely told Ross that he was discharged because the ECD was being phased out. 25 J. P. Stevens & Co, Inc. v. N.L.RB., 380' F.2d 292,300 (C.A. 2, 1967), cert. denied 389 U.S. 1005 (1967); NLRB. v. Jamestown Sterling Corp, 211 F.2d 725, 726 (CA. 2, 1954). 26 As indicated above , although in his opening statement the Respon- dent's attorney attributed Ross' discharge to his falsification of his appraisal of his performance and habits was grossly exaggerated and incredible and, indeed, was refuted by the absence of any wanting that Chapman risked dismissal if his work did not improve; by the granting of merit increases, the last one about a month or so before his separation; and by his retention during the period of alleged unsatisfactory performance. In short, it is a fair assumption that the reason why Chapman was not disciplined or warned before his discharge is that the Respondent did not honestly consider him to be the inadequate employee he was described to be at the hearing. Accordingly, I find that Chapman was discharged because of his union sympathies and activity and that his purported unsatisfactory performance was, at best, a pretext designed to hide its true motivation to nip the Union's organizational effort in the bud. Such conduct, I conclude, constitutes discrimination in employment to discourage union membership violative of Section 8(a)(3) and (1) of the Act. Even were it assumed that Chapman's asserted poor performance to some extent entered into the Respondent's decision to discharge Chapman, I find that a substantial moving cause was his union support and that therefore his `termination would still violate the same provisions of the Act.25 b. Ross The evidence persuades me that Ross' discharge was also prompted by his actual or suspected union sympathies and not by his alleged falsification of his employment applica- tion, as the Respondent urges. As found above, the record does not sustain the Respondent's assertion that Ross falsified his employment application by answering in the negative the question whether he had been "convicted of a crime in the past ten years, excluding misdemeanors and summary offenses." Indeed, the information which Securi- ty Officer Keeney reported to the Respondent after making police inquiries and upon which the Respondent ostensibly relied in making its decision to terminate Ross clearly dealt only with an arrest for driving while intoxicated and two arrests for public intoxication. Concededly, the Respon- dent was unaware at this time of any criminal convictions. Moreover, the arrest information Keeney uncovered appears to be of the same general nature as the information Ross disclosed to Adkins at the time he was hired and which Adkins considered too inconsequential to bar Ross' employment.26 Viewing Ross' discharge in this context, serious doubt is generated respecting the purity of the Respondent's motive. When to this is added the fact that Ross, admittedly a good worker, was abruptly discharged in midweek at the end of his shift without prior notice or warning, or opportunity to explain his arrests, it becomes more apparent that it really was Ross' union interest that brought about his discharge. Further supporting an employment application, later on in the hearing he stated that it was the Respondent's concern that Ross could be a source of danger to the patients in the Hospital which also contributed to its discharge decision. However, it is undisputed that at no time while at work was Ross ever intoxicated or did he otherwise conduct himself in a manner dangeroiis to patients. On the basis of the record evidence, I find the asserted concern to be simply an afterthought and not a motivating factor in Ross' discharge. 58 DECISIONS OF NATIONAL LABOR RELATIONS BOARD inference of discrimination is Buckner's testimony in which he conceded that he had given Ross a false reason for his termination that the ECD was being discontinued. It is incomprehensible to me, if falsification of the job applica- tion were the true reason, why Buckner would conceal it and resort to subterfuge. Probably, the ready answer is that the falsification reason was but a sham and not the moving cause. Indeed, whatever doubt there might be about the underlying motivation for the discharge, it is dispelled by Ross' credited testimony that Buckner attributed his separation to his union solicitation and by Adkins' own testimony that he (Adkins) was instructed by Executive Director Via to terminate Ross and other "troublemakers." The Respondent, nevertheless, argues that it was unaware of Ross' union sympathies or activities. However, Buckner's above statement to Ross at the time of his discharge and Adkins' testimony concerning his instruc- tions from Via clearly belie the validity of its position and establish the Respondent's knowledge and, at least, its suspicion of Ross' union interest and involvement. More- over, there is evidence indicating that Ross made no effort to conceal his .union support. Thus, as previously related, when, at ^ the inception of the Union's organizational campaign on August 19, Buckner took from Ross' pocket a leaflet he had received from the Union's organizer, Ross was not reluctant to demand its return. In addition, he unformed other employees that he had signed a union membership application card and openly handed blank union cards to Chapman in the hallway near Buckner's office. In any event, it is unimportant to a finding of discrimination to demonstrate how the Respondent ac- quired knowledge of Ross' union sympathies. It is sufficient that it was aware or suspected his union involvement and penalized hum for this reason. In short, I -find that, as in the case of Chapman, the ground advanced by the Respondent for Ross' discharge that he falsified his job application was a pretext designed to cloak its true antiunion motivation. Accordingly, I conclude that Ross' discharge violated Section 8(a)(3) and (1) of the Act. Moreover, even assuming that Ross' police record played a part in the Respondent's discharge decision, I find that the same statutory provisions were violated because Ross' suspected union activity would still be a substantial cause of his termination.27 c. Patterson A careful analysis of the record leads me to the inescapable conclusion that the antiunion considerations which motivated the discharge of Chapman and Ross also dictated Patterson's termination. In so doing, I find, in disagreement with the Respondent's contrary contention, that' Patterson's alleged refusal to wear uniform trousers was pretextual. This is plainly evident in Buckner's admission to Ross, related above, that Patterson, as well as Chapman, were fired for union solicitation.28 The Respon- dent's account of Patterson's stubborn and persistent refusal to wear uniform trousers over a period of several months, despite the Respondent's alleged repeated threats of discharge if he did not conform to its requirement, is utterly unbelievable. It is even more so in light of the Respondent's testimony that Patterson declined its offer of an advance with which to buy the trousers. It strains one's credulity to believe that an employee would jeopardize his livelihood to save the price of a pair of work trousers. In all likelihood, the reason Patterson continued to wear nonuni- form trousers 29 while at work, for several months, as the Respondent claims, was the Respondent's indifference to his attire until it suspected him of engaging in union solicitation. Equally dubious is the Respondent's testimony" concern- ing the episode on August 30, the day after Patterson's discharge, when Patterson returned to the Hospital apparently to seek reinstatement. On this occasion, according to Adkins, Patterson agreed to his proposal that he (Adkins) speak to Executive Director Via about reinstating Patterson on condition that Patterson get into full uniform but, when Adkins succeeded in convincing Via to accept this proposition, Patterson rejected reinstate- ment on those terms. I find this story unpersuasive especially since, as Adkins' testimony indicates, Patterson was in need of hospitalization for his pregnant wife, which would be available to him as an employee of the Hospital. In view of the foregoing, I find that Buckner's above- quoted remark to Ross exposes the Respondent's antiunion motivation for Patterson's discharge. Otherwise stated, Patterson was selected for separation because he- was suspected of being a "troublemaker" whom Adkins was instructed to eliminate. Accordingly, I conclude that Patterson, like Chapman and Ross, was discriminated against in violation of Section 8(a)(3) and (1) of the Act, whether or not his failure to wear uniform trousers contributed to the discharge decision. 2. With respect to interference , restraint, and coercion I have found above that at the time of Chapman's discharge Executive Housekeeper Buckner indicated to him that it was his "tinkering" with the Union that brought about his discharge and that a few other employees who engaged in this conduct would be similarly treated. In addition, I have found that when Ross was discharged. Buckner informed him that his termination was due to his union solicitation and named Chapman and Patterson as employees who had also solicited and were separated. On this latter occasion, Buckner further indicated that a few other employees who engaged in such activity would be similarly terminated. Plainly, Buckner's blunt statements, revealing as they do a threat of punitive action the Respondent was disposed to take against employees in reprisal for their union activity, constitute interference, restraint, and coercion of employ- ees exercising their statutory self-organizationlrights and violate Section 8(a)(1) of the Act. 27 See fn . 25, supra. 28 As previously noted, on the occasion of Chapman's earlier discharge, Buckner indicated to him that he was aware that Chapman and a few other employees were "tinkering" with the Union. 29 He did wear a uniform shirt THE HUNTINGTON HOSPITAL, INC. 59 IV. THE REMEDY Pursuant to Section 10(c) of the Act, as amended, it is recommended that the Respondent be ordered to cease and desist from engaging in the unfair labor practices found and take certain affirmative action designed to effectuate the policies of the Act. It has been found that the Respondent unlawfully discharged employees Chapman, Ross, and Patterson because of their actual or suspected union activities. To remedy these violations, it is recommended that the Respondent offer these employees immediate and full reinstatement to their former jobs or, if those jobs no longer exist, to substantially equivalent positions, without prejudice to their seniority or other rights and privileges, and make them whole for any loss of earnings they may have suffered by reason of the discrimination against them by payment to each of them of a sum of money equal to that which each one normally would have earned from August 29, 1974, the date of his discharge, to the date of the offer of reinstatement, less his net earnings during the said period. Backpay shall be computed with interest on a quarterly basis in the manner prescribed by the Board in F. W. Woolworth Company, 90 NLRB 289 (1950), and Isis Plumbing & Heating Co., 138 NLRB 716 (1962). To facilitate the computation, as well as to clarify the named employees' right to reinstatement, the Respondent shall make available to the Board, upon request, payroll and other records necessary and appropriate for such purposes. The posting of a notice is also recommended. In view of the nature of the discrimination for union support and sympathies which "goes to the very heart of the Act,1130 there exists the danger of the commission by the Respondent of other unfair labor practices proscribed by the Act. Accordingly, I recommend that the Respon- dent be ordered to cease and desist from in any other manner infringing upon the rights guaranteed employees in Section 7 of the Act.31 Upon the basis of the foregoing findings of fact and upon the entire record in the case, I make the following: CONCLUSIONS OF LAW 1. The Respondent is a "health care institution" as defined in Section 2(14) of the Act, and an employer engaged in commerce within the meaning of Section 2(6) and (7) of the Act. 2. The Union is a labor organization within the meaning of Section 2(5) of the Act. 3. By discriminating in regard to the hire and tenure of employment of Kermit Chapman, Homer Ross, and Shannon Patterson to discourage membership in, and activities on behalf of, the Union, the Respondent engaged in unfair labor practices within the meaning of Section 8(a)(3) of the Act. 4. By the foregoing conduct and by declaring, warning, and threatening employees that they were being discharged on account of their union sympathies and activities and 30 N L R B. v Entwistle Mfg. Co, 120 F.2d 532, 536 (C.A. 4, 1941). 31 N.L RB. v. Express Publishing Company, 312 U.S. 426,433 (1941). 32 In the event no exceptions are filed as provided by Sec. 102.46 of the Rules and Regulations of the National Labor Relations Board, the findings, that fellow employees were or would be similarly terminat- ed in reprisal for their union involvement, the Respondent interfered with, restrained, and coerced employees in the exercise of their statutory rights within the meaning of Section 8(a)(1) of the Act. 5. The aforesaid unfair labor practices affect commerce within the meaning of Section 2(6) and (7) of the Act. Upon the foregoing findings of fact, conclusions of law, and the entire record, and pursuant to Section 10(c) of the Act, as amended, I hereby issue the following recommend- ed: ORDER32 The Respondent, The Huntington Hospital, Inc., Hunt- ington, West Virginia, its officers, agents, successors, and assigns, shall: 1. Cease and desist from: (a) Discouraging membership in District 1199, West Virginia, National Union of Hospital and Health Care Employees, Retail, Wholesale and Department Store Union, AFL-CIO, or any other labor organization, by discharging employees or in any other manner discriminat- ing against them in regard to their hire or tenure of employment or any term or condition of employment. (b) Declaring to, warning, or threatening employees that they were being or will be discharged on account of their union sympathies and activities or that their fellow employees were or will be similarly terminated in reprisal for their union interest or involvement. (c) In any other manner interfering with, restraining, or coercing employees in the exercise of their right to self- organization, to form labor organizations, to join or assist the above-named Union, or, any other labor organization, to bargain collectively through representatives of their own choosing, to engage in concerted activities for the purpose of collective bargaining or other mutual aid or protection, or to refrain from any ,and all such activities except to the extent that such right may be affected by an agreement requiring membership in a labor organization as a condition of employment, as authorized by Section 8(a)(3) of the Act. 2. Take the following affirmative action which is necessary to effectuate the policies of the Act: (a) Offer Kermit Chapman, Homer Ross, and Shannon Patterson immediate and full reinstatement to their former jobs, or, if those jobs no longer exist, to substantially equivalent positions, without prejudice to their seniority or other rights and privileges, and make them whole for any loss of earnings they may have suffered by reason of their unlawful discharge, in the manner set forth in the section of this Decision entitled "The Remedy." (b) Preserve and, upon request, make available to the Board or its agents, for examination and copying, all payroll records, social security payment records, timecards, personnel records and reports, and all other records necessary or useful in analyzing the amount of backpay conclusions, and recommended Order herein shall, as provided in Sec. 102.48 of the Rules and Regulations, be adopted by the Board and become its findings, conclusions, and Order, and all objections thereto shall be deemed waived for all purposes 60 DECISIONS OF NATIONAL LABOR RELATIONS BOARD due and the right to reinstatement and employment under the terms of this recommended Order., (c) Post at its Hospital in Huntington, West Virginia, the attached notice marked "Appendix." 33 Copies of said notice, on forms provided by the Regional Director for Region 9, after being duly signed by the Respondent's authorized representative, shall be posted by the Respon- dent immediately upon receipt thereof, and be maintained by it for 60 consecutive days thereafter in conspicuous places where notices to, employees are customarily posted. Reasonable steps shall be taken to insure that said notices are not altered, defaced, or covered by any other material. (d) Notify the Regional Director for Region 9, in writing, within 20 days from the date of this Order, what steps the Respondent has taken to comply herewith. 33 In the event that the Board's Order is enforced by a Judgment of a United States Court of Appeals, the words in the notice reading "Posted by Order of the National Labor Relations Board" shall read "Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board." APPENDIX NOTICE To EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government The Act gives all employees the following rights: To organize themselves To form, join, or support unions To bargain as a group through a representative they choose To act together for collective bargaining or other mutual aid or protection To refrain from any or all of those activities. WE WILL NOT discharge or lay off any employee or otherwise discriminate against him because of his membership in, or activities on behalf of, District 1199, West Virginia, National Union of Hospital and Health Care Employees, Retail, Wholesale and Department Store Union, AFL-CIO, or any other labor organiza- tion. WE WILL NOT declare to, warn, or threaten our employees that they were being or will be discharged on account of their union sympathies and activities or that their fellow employees were or will be similarly terminated in reprisal for their union interest or involvement. WE WILL NOT in any other manner interfere with, restrain, or coerce employees in the exercise of their right to self organization, to form labor organizations, to join or assist the above-named Union or any other labor organization, to bargain collectively through representatives of their own choosing, to engage in concerted activities for the purpose of collective bargaining or other mutual aid or protection, or to refrain from any and all such activities, except to the extent that such right may be affected by an agreement requiring membership in a labor organization as a condition of employment, as authorized by Section 8(a)(3) of the Act. WE WILL offer Kermit Chapman, Homer Ross, and Shannon Patterson immediate and full reinstatement to their former jobs, or, if those jobs no longer exist, to substantially equivalent positions, without prejudice to their seniority or other rights and privileges, and wE WILL make them whole for any loss of earnings suffered by reason of their unlawful discharge. All of our employees are free to become, remain, or refrain from becoming or remaining members of District 1199, West Virginia, National Union of Hospital and Health Care Employees, Retail, Wholesale and Depart- ment Store Union, AFL-CIO, or any other labor organiza- tion, except to the extent that such right may be affected by an agreement requiring membership in 'a labor organiza- tion as a condition of employment, as authorized by Section 8(a)(3) of the Act. THE HUNTINGTON HOSPITAL, INC. Copy with citationCopy as parenthetical citation