The H.O.P.E. Program

National Labor Relations Board - Board Decisions

Jun 24, 2015

362 NLRB No. 128 (N.L.R.B. 2015)

362 NLRB No. 128
NOTICE: This opinion is subject to formal revision before publication in the
bound volumes of NLRB decisions. Readers are requested to notify the Ex-
ecutive Secretary, National Labor Relations Board, Washington, D.C.
20570, of any typographical or other formal errors so that corrections can
be included in the bound volumes.
The H.O.P.E. Program and Mary S. Moore. Case 07–
CA–144755
June 24, 2015
DECISION AND ORDER
BY MEMBERS HIROZAWA, JOHNSON,
AND MCFERRAN
The General Counsel seeks a default judgment in this
case on the ground that the Respondent has failed to file
an answer to the complaint. Upon a charge filed by em-
ployee Mary S. Moore on January 20, 2015, the General
Counsel issued a complaint on March 24, 2015, against
The H.O.P.E. Program (the Respondent), alleging that it
has violated Section 8(a)(1) of the National Labor Rela-
tions Act. The Respondent failed to file an answer.
On April 21, 2015, the General Counsel filed a Motion
for Default Judgment with the Board. Thereafter, on
April 23, 2015, the Board issued an order transferring the
proceeding to the Board and a Notice to Show Cause
why the motion should not be granted. The Respondent
filed no response. The allegations in the motion are
therefore undisputed.
The National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
Ruling on Motion for Default Judgment
Section 102.20 of the Board’s Rules and Regulations
provides that the allegations in a complaint shall be
deemed admitted if an answer is not filed within 14 days
from service of the complaint, unless good cause is
shown. In addition, the complaint affirmatively stated
that unless an answer was received by April 7, 2015, the
Board may find, pursuant to a motion for default judg-
ment, that the allegations in the complaint are true. Fur-
ther, the undisputed allegations in the General Counsel’s
motion disclose that the Region, by letter dated April 9,
2015, advised the Respondent that unless an answer was
received by April 16, 2015, a motion for default judg-
ment would be filed. Nonetheless, the Respondent failed
to file an answer.
In the absence of good cause being shown for the fail-
ure to file an answer, we deem the allegations in the
complaint to be admitted as true, and we grant the Gen-
eral Counsel’s Motion for Default Judgment.
On the entire record, the Board makes the following
FINDINGS OF FACT
I. JURISDICTION
At all material times, the Respondent has been a lim-
ited liability corporation organized under the laws of the
State of Florida with an office and place of business in
Wyoming, Michigan (the Wyoming Call Center), en-
gaged in operating a call center referral service. During
the calendar year ending December 31, 2014, the Re-
spondent, in conducting its operations described above,
provided services valued in excess of $50,000 to enter-
prises in States other than the State of Michigan.
We find that the Respondent is an employer engaged
in commerce within the meaning of Section 2(2), (6), and
(7) of the Act.
II. ALLEGED UNFAIR LABOR PRACTICES
At all material times, Terry Wilson held the position of
manager at the Respondent’s Wyoming Call Center and
has been a supervisor of the Respondent within the
meaning of Section 2(11) of the Act and an agent of the
Respondent within the meaning of Section 2(13) of the
Act.
At all material times, Paul Cape held the position of
team leader at the Respondent’s Wyoming Call Center
and has been an agent of the Respondent within the
meaning of Section 2(13) of the Act.
About December 12, 2014, the Respondent, by Paul
Cape, at its Wyoming Call Center, directed employees to
sign a nondisclosure agreement prohibiting them from
discussing wages and other terms and conditions of their
employment.
About December 15, 2014, the Respondent’s employ-
ee, Mary S. Moore, engaged in concerted activities with
other employees for the purposes of mutual aid and pro-
tection, by refusing to sign, and encouraging other em-
ployees to refuse to sign, the nondisclosure agreement
described above.
About December 15, 2014, the Respondent discharged
Moore.
The Respondent engaged in the conduct described
above because Moore engaged in concerted activities
with other employees for the purposes of mutual aid and
protection, and to discourage employees from engaging
in these or other concerted activities.
CONCLUSION OF LAW
By the conduct described above, the Respondent has
been interfering with, restraining, and coercing employ-
ees in the exercise of the rights guaranteed in Section 7
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD2
of the Act, in violation of Section 8(a)(1) of the Act. The
Respondent’s unfair labor practices affect commerce
within the meaning of Section 2(6) and (7) of the Act.
REMEDY
Having found that the Respondent has engaged in cer-
tain unfair labor practices, we shall order it to cease and
desist and to take certain affirmative action designed to
effectuate the policies of the Act. Specifically, having
found that the Respondent has violated Section 8(a)(1) of
the Act by directing employees to sign a nondisclosure
agreement prohibiting them from discussing wages and
other terms and conditions of employment, we shall or-
der the Respondent to rescind the nondisclosure agree-
ment, remove from its files and records all references to
the nondisclosure agreement, and notify employees in
writing that this has been done and that the nondisclosure
agreement is no longer in force.
In addition, having found that the Respondent has vio-
lated Section 8(a)(1) of the Act by discharging Mary S.
Moore from her position because she engaged in protect-
ed concerted activities and to discourage employees from
engaging in these or other concerted activities, we shall
order the Respondent to offer Moore full reinstatement to
her former job or, if that job no longer exists, to a sub-
stantially equivalent position, without prejudice to her
seniority or any other rights or privileges previously en-
joyed and to make Moore whole for any loss of earnings
and other benefits suffered as a result of the Respond-
ent’s unlawful actions against her. Backpay shall be
computed in accordance with F. W. Woolworth Co., 90
NLRB 289 (1950), with interest at the rate prescribed in
New Horizons, 283 NLRB 1173 (1987), compounded
daily as prescribed in Kentucky River Medical Center,
356 NLRB No. 8 (2010).1 Additionally, we shall order
the Respondent to compensate Moore for the adverse tax
consequences, if any, of receiving a lump-sum backpay
award and to file a report with the Social Security Ad-
ministration allocating the backpay award to the appro-
priate calendar quarters. Don Chavas, LLC d/b/a Tortil-
las Don Chavas, 361 NLRB No. 10 (2014).
Further, the Respondent shall be required to remove
from its files any and all references to the unlawful dis-
charge of Moore and to notify Moore in writing that this

1 In the complaint, the General Counsel requests that Moore be re-
imbursed for any out-of-pocket expenses incurred while searching for
work as a result of the discrimination against her. Because the relief
sought would involve a change in Board law, we believe that the ap-
propriateness of this proposed remedy should be resolved after a full
briefing by the affected parties, and there has been no such briefing in
this case. Accordingly, we decline to order this relief at this time. See,
e.g., Ishikawa Gasket America, Inc., 337 NLRB 175, 176 (2001), enfd.
354 F.3d 534 (6th Cir. 2004), and cases cited therein.
has been done and that the discharge will not be used
against her in any way.
ORDER
The National Labor Relations Board orders that the
Respondent, The H.O.P.E. Program, Wyoming, Michi-
gan, its officers, agents, successors, and assigns, shall
1. Cease and desist from
(a) Promulgating and maintaining a nondisclosure
agreement prohibiting employees from discussing wages
and other terms and conditions of their employment.
(b) Discharging or otherwise discriminating against
employees because they engage in protected concerted
activities, and to discourage employees from engaging in
these or other concerted activities.
(c) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of the
rights guaranteed them by Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
(a) Rescind the nondisclosure agreement prohibiting
employees from discussing wages and other terms and
conditions of their employment, remove from its files
and records all references to the nondisclosure agree-
ment, and notify employees in writing that this has been
done and that the nondisclosure agreement is no longer
in force.
(b) Within 14 days from the date of this Order, offer
Mary S. Moore full reinstatement to her former job or, if
that job no longer exists, to a substantially equivalent
position, without prejudice to her seniority or any other
rights or privileges previously enjoyed.
(c) Make Mary S. Moore whole for any loss of earn-
ings and other benefits suffered as a result of the discrim-
ination against her, in the manner set forth in the remedy
section of this decision.
(d) Compensate Mary S. Moore for the adverse tax
consequences, if any, of receiving a lump-sum backpay
award, and file a report with the Social Security Admin-
istration allocating the backpay award to the appropriate
calendar quarters.
(e) Within 14 days from the date of this Order, remove
from its files any and all references to the unlawful dis-
charge of Mary S. Moore, and within 3 days thereafter,
notify her in writing that this has been done and that the
unlawful discharge will not be used against her in any
way.
(f) Preserve and, within 14 days of a request, or such
additional time as the Regional Director may allow for
good cause shown, provide at a reasonable place desig-
nated by the Board or its agents, all payroll records, so-
cial security payment records, timecards, personnel rec-
ords and reports, and all other records, including an elec-
H.O.P.E. PROGRAM 3
tronic copy of such records if stored in electronic form,
necessary to analyze the amount of backpay due under
the terms of this Order.
(g) Within 14 days after service by the Region, post at
its facility in Wyoming, Michigan, copies of the attached
notice marked “Appendix.”2 Copies of the notice, on
forms provided by the Regional Director for Region 7,
after being signed by the Respondent’s authorized repre-
sentative, shall be posted by the Respondent and main-
tained for 60 consecutive days in conspicuous places,
including all places where notices to employees are cus-
tomarily posted. In addition to physical posting of paper
notices, notices shall be distributed electronically, such
as by email, posting on an intranet or an internet site,
and/or other electronic means, if the Respondent custom-
arily communicates with its employees by such means.
Reasonable steps shall be taken by the Respondent to
ensure that the notices are not altered, defaced, or cov-
ered by any other material. If the Respondent has gone
out of business or closed the facility involved in these
proceedings, the Respondent shall duplicate and mail, at
its own expense, a copy of the notice to all current em-
ployees and former employees employed by the Re-
spondent at any time since December 12, 2014.
(h) Within 21 days after service by the Region, file
with the Regional Director for Region 7 a sworn certifi-
cation of a responsible official, on a form provided by
the Region, attesting to the steps that the Respondent has
taken to comply.
Dated, Washington, D.C. June 24, 2015
______________________________________
Kent Y. Hirozawa, Member
______________________________________
Harry I. Johnson, III, Member
______________________________________
Lauren McFerran, Member
(SEAL) NATIONAL LABOR RELATIONS BOARD

2 If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading “Posted by Order of the Na-
tional Labor Relations Board” shall read “Posted Pursuant to a Judg-
ment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board.”
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we
violated Federal labor law and has ordered us to post and
obey this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on
your behalf
Act together with other employees for your bene-
fit and protection
Choose not to engage in any of these protected
activities.
WE WILL NOT promulgate and maintain a nondisclo-
sure agreement prohibiting you from discussing wages
and other terms and conditions of employment.
WE WILL NOT discharge or otherwise discriminate
against you because you engage in protected concerted
activities, or to discourage you from engaging in these or
other concerted activities.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce you in the exercise of the rights
listed above.
WE WILL rescind the nondisclosure agreement prohib-
iting employees from discussing wages and other terms
and conditions of their employment, remove from our
files and records all references to the nondisclosure
agreement, and notify our employees in writing that this
has been done and that the nondisclosure agreement is no
longer in force.
WE WILL, within 14 days from the date of the Board’s
Order, offer Mary S. Moore full reinstatement to her
former job or, if that job no longer exists, to a substan-
tially equivalent position, without prejudice to her senior-
ity or any other rights or privileges previously enjoyed.
WE WILL make Mary S. Moore whole for any loss of
earnings and other benefits suffered as a result of the
discrimination against her, with interest.
WE WILL compensate Mary S. Moore for the adverse
tax consequences, if any, of receiving a lump-sum
backpay award, and WE WILL file a report with the Social
Security Administration allocating the backpay award to
the appropriate calendar quarters for her.
WE WILL, within 14 days from the date of the Board’s
Order, remove from our files any reference to the unlaw-
ful discharge of Mary S. Moore, and WE WILL, within 3
days thereafter, notify Mary S. Moore in writing that this
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD4
has been done and that the unlawful discharge will not be
used against her in any way.
THE H.O.P.E. PROGRAM
The Board’s decision can be found at
www.nlrb.gov/case/07-CA-144755 or by using the QR code
below. Alternatively, you can obtain a copy of the decision
from the Executive Secretary, National Labor Relations
Board, 1099 14th Street, N.W., Washington, D.C. 20570, or
by calling (202) 273-1940.