Suzanne Morra-Morrison, Complainant,v.William J. Henderson, Postmaster General, United States Postal Service (N.E./N.Y. Metro), Agency.

Equal Employment Opportunity CommissionMay 12, 2000
01976222 (E.E.O.C. May. 12, 2000)

01976222

05-12-2000

Suzanne Morra-Morrison, Complainant, v. William J. Henderson, Postmaster General, United States Postal Service (N.E./N.Y. Metro), Agency.


Suzanne Morra-Morrison v. United States Postal Service

01976222

May 12, 2000

Suzanne Morra-Morrison, )

Complainant, )

) Appeal No. 01976222

v. ) Agency No. 4B-1174-93

) 4B-020-1068-94

William J. Henderson, )

Postmaster General, )

United States Postal Service )

(N.E./N.Y. Metro), )

Agency. )

)

DECISION

Complainant timely initiated an appeal from the agency's final decision

concerning its award of compensatory damages, issued in accordance

with two Commission decisions. The Commission found that the agency

had violated Title VII of the Civil Rights Act of 1964, as amended, 42

U.S.C. � 2000e et seq., and the Rehabilitation Act of 1973, as amended,

29 U.S.C. � 791, et seq., when it discriminated against complainant

on the bases of her sex (female) and physical disability (chronic

whiplash of the lumbar and cervical spine). See Morra-Morrison v. United

States Postal Service, EEOC Appeal No. 01940642 (October 27, 1994),

request to recon. denied, EEOC Request No. 05950164 (December 18, 1996)

(order modified on own motion, but finding affirmed); and Morra-Morrison

v. United States Postal Service, EEOC Appeal No. 01962057 (December 12,

1996), request to recon. denied, EEOC Request No. 05970374 (April 24,

1997).<1> The appeal is accepted pursuant to 64 Fed. Reg. 37,644, 37,659

(1999)(to be codified at 29 C.F.R. � 1614.405).

ISSUE PRESENTED

The issue on appeal is whether complainant established that she is

entitled to compensatory damages beyond the $9,032.48 awarded by the

agency.

BACKGROUND

On February 1, 1993, complainant filed an EEO complaint in which she

alleged she had been discriminated against on the bases of her sex and

physical disability when the agency failed to accommodate her work

restrictions or afford her a flexible start time, and when she was

issued a Notice of Removal on December 13, 1992, for failure to be in

regular attendance (Case No. 1). Complainant also filed a grievance in

regard to this removal. Following the investigation into the complaint,

complainant requested and received a hearing before an EEOC Administrative

Judge (AJ). The AJ recommended a finding of no discrimination, which

the agency adopted. Complainant then appealed to this Commission on

November 4, 1993. While this case was pending, complainant's grievance

was heard by an arbitrator. The arbitrator ordered complainant reinstated

on November 7, 1993. The arbitrator also ordered that the December 1992

removal letter be held in abeyance for one year, on the condition that

complainant be "exemplary" in attendance. In May 1994, prior to this

Commission's decision in Case No. 1, the agency reactivated the removal

action against complainant based on her poor attendance between January 8,

1994 and April 20, 1994.

On October 27, 1994, the Commission decision in Case No 1. was issued.

The Commission partially reversed the agency's decision, finding that

the agency discriminated against complainant on the basis of her physical

disability when it failed to provide her with a reasonable accommodation

and when she was removed from the agency. See Morra-Morrison v. United

States Postal Service, EEOC Appeal No. 01940642 (October 27, 1994).

The agency requested reconsideration of this finding, which the Commission

denied as untimely on December 18, 1996. See Morra-Morrison v. United

States Postal Service, EEOC Request No. 05950164 (December 18, 1996).

In this decision, the Commission explained that it was not ordering

complainant's reinstatement because she had already been reinstated

pursuant to the arbitrator's November 1993 decision and then removed

for a second time in May 1994. Because complainant's second removal

was at issue in an EEO complaint then pending before the Commission,

the Commission found that a reinstatement pursuant to the decision in

Case No. 1 would be improper. The Commission ordered appropriate back

pay, an investigation into complainant's claim of compensatory damages,

and reasonable attorney's fees.

Meanwhile, as noted above, complainant filed a second complaint in

response to her May 1994 removal (Case No. 2). Again, the agency

adopted an AJ's recommended decision of no disability, sex, or

reprisal discrimination. Complainant appealed and this Commission

found that the second removal was motivated by sex and disability

discrimination. See Morra-Morrison v. United States Postal Service,

EEOC Appeal No. 01962057 (December 12, 1996), request to recon. denied,

EEOC Request No. 05970374 (April 24, 1997). The Commission ordered

complainant reinstated to her position with back pay, directed that her

claim for additional compensatory damages be considered, and awarded her

additional attorney's fees for the successful prosecution of Case No. 2.

Subsequently, on July 7, 1997, the agency issued a FAD on the issue

of compensatory damages. The agency awarded complainant a total of

$9,032.28. This figure was comprised of a payment for past pecuniary

losses of $3,156.14 for medical expenses, telephone calls to her attorney,

copies and postage, MasterCard finance charges, repayment of a loan

against life insurance, and overdue dental charges; a payment of future

pecuniary losses of $1,360 for therapy; and a payment of non-pecuniary

losses of $4,516.28. Citing Commission precedent, the agency arrived at

this figure by multiplying the amount of pecuniary damages by the number

of years complainant would continue to receive treatment, in this case one

year. It is this final agency decision which complainant now appeals.<2>

CONTENTIONS ON APPEAL

On appeal, complainant raises a number of contentions. In sum, she

argues that the FAD did not properly calculate her pecuniary losses,

did not adequately compensate her for her emotional pain and suffering,

did not properly apply Commission guidance, and was inconsistent with

the evidence she submitted. Complainant also argues that the agency's

failure to provide interim relief added to her hardship and that the

agency had not implemented the relief ordered in the Commission's December

18, 1996 decision.

In response, the agency argues that it did properly calculate the

pecuniary and non-pecuniary losses complainant suffered and asks that

its decision be affirmed.

ANALYSIS AND FINDINGS

Pursuant to section 102(a) of the Civil Rights Act of 1991, a complainant

who establishes her claim of unlawful discrimination may receive, in

addition to equitable remedies, compensatory damages for past and future

pecuniary losses (i.e., out-of-pocket expenses) and non-pecuniary losses

(e.g., pain and suffering, mental anguish). 42 U.S.C. � 1981a(b)(3).

For an employer with more than 500 employees, such as the agency,

the limit of liability for future pecuniary and non-pecuniary damages

is $300,000. Id. The Supreme Court has recently confirmed that the

Commission possesses the legal authority to require federal agencies to

pay compensatory damages. See West v. Gibson, 527 U.S. 212 (1999).

The particulars of what relief may be awarded, and the proof necessary to

obtain that relief, are set forth in detail in Compensatory and Punitive

Damages Available Under Section 102 of the Civil Rights Act of 1991,

EEOC Notice No. N-915.002 (July 14, 1992) (Compensatory Damages Notice).

Briefly stated, the complainant must submit evidence to show that the

agency's discriminatory conduct directly or proximately caused the losses

for which damages are sought. See Damiano v. United States Postal

Service, EEOC Request No. 05980311 (February 26, 1999). The amount

awarded should reflect the extent to which the agency's discriminatory

action directly or proximately caused harm to complainant and the extent

to which other factors may have played a part. See Compensatory Damages

Notice, at 11-12. The amount of non-pecuniary damages should also

reflect the nature and severity of the harm to complainant, and the

duration or expected duration of the harm. Id. at 14. A complainant

is required to provide evidence that will allow an agency to assess the

merits of complainant's request for emotional distress damages. See Carle

v. Department of the Navy, EEOC Appeal No. 01922369 (January 5, 1993).

Evidence of Injury and Causation

The Commission has found that complainant was denied a reasonable

accommodation for her physical disability and was fired twice due

to discriminatory animus on the part of the agency. The record

establishes that complainant suffered severe economic harm from these

two discriminatory terminations, finding it impossible to keep up with

credit card, doctor and other payments during the years between her

terminations and reinstatement. Moreover, complainant, her mother, and

a friend testified to the personality changes complainant went through

after being terminated, noting her depression and anxiety. Complainant

testified that the economic hardship caused by the loss of her job, in

addition to her depression, in turn caused the failure of her marriage.

Complainant's therapist confirmed that complainant was suffering from

depression and anxiety and that this was partially caused by the loss

of her job. Furthermore, the agency, in finding that complainant was

owed compensatory damages, agreed that there is a causal connection

between complainant's injuries and the agency's discrimination and made

no argument that her economic losses or emotional problems were caused

by other factors.<3>

Calculation of Damages Payable

1. Past Pecuniary Damages

The agency determined that it would award complainant $3,156.14.

This award included $2,335 for past medical expenses. The agency

did not provide a complete explanation as to which of complainant's

medical expenses this was meant to cover. We assume from the evidence

provided that this figure is based on a payment of $1,360 for 16 therapy

sessions and $975 for an overdue bill from complainant's chiropractor.

Complainant also requested $273.99 as reimbursement for medication.

A review of the evidence establishes that although complainant did have

a prescription for medication to help her with her depression, she did

not provide any documentation of the expense incurred to obtain this

medication. Consequently, we cannot award complainant compensation for

this expense. See Hogeland v. Department of Agriculture, EEOC Appeal

No. 01976440 (June 14, 1999) (complainant presented no documentary

evidence in connection with several visits to doctors and was therefore

not awarded compensation for those expenses).

On the other hand, complainant does provide evidence that she had 16

therapy sessions to treat her depression at a cost of $85.00 per session.

A statement from complainant's therapist indicates that her depression

was probably caused equally by the loss of her job and her divorce.

Complainant testified that the loss of her job led to her divorce.

We therefore find that complainant's depression is seventy-five percent

attributable to the agency's discriminatory actions. See Rountree

v. Department of Agriculture, EEOC Appeal No. 01941906 (July 7, 1995)

(Commission awarded half the cost of therapy after finding discrimination

was only partial cause of complainant's distress). Complainant's past

therapy costs of $1,360 therefore result in a compensatory damages award

of $1,020.

In addition, complainant testified that her chiropractor costs would have

been paid by insurance had she not been fired. The record reveals that

complainant was not reinstated, and did not obtain insurance coverage,

until August 16, 1997. We therefore agree with the agency's determination

that complainant's award for past medical expenses should include the $975

owed to her chiropractor as of October 8, 1996. Moreover, complainant

submitted additional bills from her chiropractor for treatments received

from January 1997 through June 1997, totaling $1,183.10. Complainant's

past chiropractor costs therefore total $2,158.10. Accordingly, the

total award for past medical expenses is $3,178.10.

Complainant submitted evidence of other economic costs she suffered

due to her termination. With little explanation, the agency credited

some of complainant's receipts and not others. For example, the agency

awarded complainant $33.49 for the cost of copies and postage which she

incurred in processing her case. Yet complainant provided receipts for

copies and postage in the amount of $140.19. In addition, the agency

awarded complainant damages for certain finance charges she received due

to failure to pay her credit cards, but not others. After a thorough

review of the record, we find that complainant has established that the

following past pecuniary losses were due to the agency's discrimination:

$59.32 for phone calls to attorney ($28.56 more than the agency awarded);

$140.19 for postage and copies ($106.70 more than the agency awarded);

$839.63 for credit card finance charges ($287.68 more than the agency

awarded); $23.24 for a loan taken against life insurance policy (as

awarded by the agency); and $181.70 for overdue dental charges (as

awarded by the agency).

Complainant should thus be awarded a total of $4,422.18 for past pecuniary

losses. While complainant testified to a number of other pecuniary

losses she suffered, no documentation was offered to establish these

losses. In addition, only illegible receipts were submitted for other

losses. Consequently, we cannot award compensation for these losses.

See Hogeland, supra.<4>

We note that in a supplemental submission to the Commission, complainant

argues that she incurred increased tax liability as a result of the

lump-sum back pay award made by the agency and as a result of the

agency's failure to provide her with interim relief. She refers to

Commission precedent holding that if a complainant establishes pecuniary

losses due to an increased tax burden from a lump-sum back pay award,

consideration of these losses should be included in conjunction with

compensatory damages. See Kalra v. Department of Transportation, EEOC

Appeal No. 01924002 (February 25, 1994). In support of her argument,

complainant submitted various tax documents. She does not, however,

explain what her increased liability was, only noting the taxes she

was required to pay and arguing that in past years, she always received

a tax refund. Without more specific evidence this Commission does not

have the capability of determining what complainant's tax liability would

have been if she had not been discriminated against. Complainant has

the burden of establishing her pecuniary losses, and she cannot do so

by vague arguments about her increased liability.

2. Future Pecuniary Damages

The record establishes that complainant's therapist believes complainant

will require 6-12 months of additional therapy, perhaps more. This

therapy includes biweekly sessions at $85.00 a session. The agency

determined that complainant should receive $1,360.00 for this therapy.

Again, the agency did not explain how it arrived at this figure, although

at $85.00 per biweekly session, this amount would pay for about 8 months

of therapy. The agency made no remarks regarding complainant's request

for the costs of her future medication.

We first note that, as with the costs of past medication, complainant

has failed to provide any documentation concerning the cost of future

medication. Consequently, we cannot award her compensation for these

costs. See Hogeland, supra.

Moreover, as noted above, complainant's therapist believes that

complainant's need for therapy is due equally to the loss of her job

and the end of her marriage. Complainant testified that her marriage

ended due to the hardships caused by the loss of her job. We reiterate

our finding that the agency's discrimination is therefore the cause of

seventy-five percent of complainant's depression and anxiety. We thus

award complainant $1,530 for future pecuniary losses, 75% of the cost

of 12 months of therapy. See Rountree v. Department of Agriculture,

EEOC Appeal No. 01941906 (July 7, 1995).<5>

3. Non-pecuniary Damages

There are no definitive rules governing the amount of non-pecuniary

damages to be awarded. Non-pecuniary damages must be limited, however,

to the sums necessary to compensate the injured party for actual harm,

even where the harm is intangible. The existence, nature, and severity

of emotional harm must be proved. See Compensatory Damages Notice, at 11.

Emotional harm may manifest itself, for example, as sleepiness, anxiety,

stress, depression, marital strain, humiliation, emotional distress,

loss of self esteem, excessive fatigue, or a nervous breakdown. Id.

A proper award should take into account the severity of the harm and the

length of time that the injured party suffered the harm. See Carpenter

v. Department of Agriculture, EEOC Appeal No. 01945652 (July 17, 1995).

Finally, the amount of the award should not be "monstrously excessive"

standing alone, should not be the product of passion or prejudice,

and should be consistent with the amount awarded in similar cases. See

Jackson v. United States Postal Service, EEOC Appeal No. 01972555 (April

15, 1999), citing Cyanar v. City of Chicago, 865 F. 2d 827, 848 (7th

Cir. 1989).

In the case at hand, complainant testified to her depression, anxiety,

deteriorating memory, sleep problems, loss of self-esteem, marital

problems, humiliation, and alienation she has felt due to her two

discriminatory terminations and the loss of economic stability that

resulted. Her feelings of hopelessness have led to a significant weight

gain and a feeling of being a failed mother because she cannot provide

for her child. Complainant's credit rating has been damaged due to

unpaid doctor's bills sent to a collection agency and a lien against

her house due to water and sewage bills she could not pay.

Complainant's mother and a friend/co-worker supported complainant's

testimony. Complainant's mother, who has lived in the same two-family

house with complainant for sixteen years and thus sees complainant

almost every day, testified that after her terminations, complainant

became verbally, emotionally and socially withdrawn, in addition to being

extremely discouraged, worried and distracted. Complainant's friend and

former co-worker testified that since being terminated, complainant is

not the happy, friendly, outgoing person she used to be, that she has

gained a great deal of weight and that she has become very withdrawn.

Complainant's therapist confirmed that complainant's depression and

anxiety were caused by the loss of her job and her failed marriage.

The therapist diagnosed complainant with a type of depression known

as dysthymia, a diagnosis which indicates complainant experienced a

chronically depressed mode for more days than not for at least two

years. Complainant's doctor also prescribed medication to help treat

complainant's depression and indicated that she would, more than likely,

be continuing on the medication.<6> On appeal, complainant notes that

since being informed that she was to report for duty at the agency

facility where the two discriminatory terminations occurred, she has

had to take an anti-anxiety medication in addition to the anti-depressant.

A review of Commission files indicates that, as noted above, complainant

has had to file two petitions for enforcement in order to force the

agency to comply with Commission orders and grant complainant the relief

to which she is entitled. This delay has contributed to her emotional

harm, making it impossible for complainant to move past the discriminatory

actions of the agency.

Complainant's emotional suffering began with her initial termination in

December 1992 and continues to the present. Moreover, her therapist

noted that complainant's treatment should continue for an additional

6-12 months (this, as of June 11, 1997). Complainant has therefore

suffered the harm caused by the agency's discriminatory terminations

for a minimum of 5 � years, not including the time it may take her to

get back on her feet from an economic standpoint, or the time it will

take the agency to fully enact the remedies ordered by the Commission.

The agency determined that complainant's non-pecuniary damages award

should equal the pecuniary damages award multiplied by the years she

would continue to receive treatment. This formula seems to be derived

from a Commission decision which awarded a complainant a non-pecuniary

award five times the amount of his pecuniary award, where complainant was

expected to continue to suffer from the effects of discrimination for

at least five more years. See Wallis v. United States Postal Service,

EEOC Appeal No. 01950510 (November 13, 1995). That case, however,

did not create a formula for devising non-pecuniary damages. The award

in Wallis was based on the facts of that particular case and took into

account the severity and length of harm and awards in similar cases.

We therefore disagree with the agency's calculation and instead look to

the facts of the case at hand and awards in similar cases to determine

an appropriate award.

Several Commission decisions have awarded compensatory damages in cases

somewhat similar to complainant's. In Bever v. Department of Agriculture,

EEOC Appeal No. 01953949 (October 31, 1996), the Commission ordered

an award of $15,000 in non-pecuniary damages where the complainant's

situational anxiety was shown to be linked to harassment, the complainant

was required to take medication as a result thereof, and the complainant's

symptoms included uncontrolled crying, weight gain, and depression.

Terrell v. Department of Housing and Urban Development, involved

a complainant who was non-selected for a position due to his sex.

EEOC Appeal No. 01961030 (October 25, 1996). The complainant presented

evidence of numerous emotional problems that lasted for approximately

18 months. The Commission found that the majority of the complainant's

emotional problems were not shown to be caused by the adverse actions of

the agency, but noted that his marital problems and financial difficulties

were, to a limited extent, exacerbated by the discrimination and awarded

$25,000.

In a more recent case, the Commission awarded a complainant $35,000

in non-pecuniary damages where complainant testified to depression and

stress, and was diagnosed with dysthymia, as in the case at hand, caused

by unfair work assignments, a fully successful performance appraisal,

and harassment. See Johnson v. Department of the Interior, EEOC Appeal

No. 01961812 (June 18, 1998).

Lastly, in Bernard v. Department of Veterans Affairs, EEOC Appeal

No. 01966861 (July 17, 1998), the Commission awarded $80,000 to a

complainant who was denied reasonable accommodation and non-selected

for a position. Complainant, though his own testimony and testimony of

friends and family, presented evidence that he experienced symptoms of

depression, as well as headaches, ringing in his ears, vomiting, raised

blood pressure, grinding of his teeth, and insomnia over a 5 year period.

In determining the amount of non-pecuniary damages to which complainant

in the case at hand is entitled, the Commission has considered that

complainant has suffered from the effects of the discrimination for

five years (as of 1997) and was expected to continue suffering for

another year or more. We have considered the nature and severity of the

discrimination, especially the fact that complainant was subjected to

multiple discriminatory terminations, as well as the nature and severity

of complainant's emotional distress and the fact that a great deal of

that stress was caused by the discrimination. Finally, we have taken

into consideration amounts awarded in similar cases and the goals of

compensatory damages. Based on these factors, the Commission finds that

complainant is entitled to non-pecuniary damages in the amount of $60,000.

Interest

Complainant claims interest on her compensatory damages award.

Complainant would be entitled to an award of interest for any agency

delay in paying proven compensatory damages. See April v. Department

of Agriculture, EEOC Appeal No. 01963775 (June 5, 1997). That interest

would not begin to accrue, however, until the agency actually incurs

the underlying liability. See Cole v. United States Postal Service,

EEOC Petition No. 04950009 (February 19, 1997). In the case at hand,

the amount of compensatory damages is the subject of this appeal.

The agency will therefore not incur interest liability until the date

that this decision becomes final. The instant case is distinguishable

from McCann v. Department of the Air Force, EEOC Appeal No. 01971851

(October 23, 1998) . In McCann, the agency had issued a final decision

in which it promised to pay complainant a specific sum as compensatory

damages by a specific date, but failed to do so. Here, the FAD made

no guarantee that the compensatory damages award would be paid by a

certain date and given complainant's appeal, we find that the agency is

justified in waiting to award compensatory damages until this decision

becomes final. The agency can avoid an interest payment if it promptly

complies with our order.

CONCLUSION

Based upon our review of the record, and for the foregoing reasons,

the Commission finds that complainant is entitled to receive an award

of compensatory damages in the amount of $65,952.18 of which $60,000

constitutes compensation for non-pecuniary expenses, and $5,952.18

constitutes compensation for complainant's out-of-pocket expenses.

ORDER

The agency is ORDERED to take the following remedial action:

Within thirty calendar days of the date that this decision becomes

final, the agency shall issue a check to complainant in the amount

of $65,952.18. The agency is further directed to submit a report of

compliance, as provided in the statement below entitled "Implementation

of the Commission's Decision." The report shall include evidence that

the corrective action has been implemented.

2. Since complainant has been represented by an attorney (as defined by

64 Fed. Reg. 37,644, 37,659-60 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.501(e)(1)(iii)) she is entitled to

an award of reasonable attorney's fees incurred in the processing of

her compensatory damages claim. 29 C.F.R. � 1614.501(e). The award of

attorney's fees shall be paid by the agency. The attorney shall submit

a verified statement of fees to the agency � not to the Equal Employment

Opportunity Commission, Office of Federal Operations � within thirty

calendar days of this decision becoming final. The agency shall then

process the claim for attorney's fees in accordance with 29 C.F.R. �

1614.501.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K1199)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to the

complainant. If the agency does not comply with the Commission's order,

the complainant may petition the Commission for enforcement of the order.

29 C.F.R. � 1614.503(a). The complainant also has the right to file a

civil action to enforce compliance with the Commission's order prior

to or following an administrative petition for enforcement. See 64

Fed. Reg. 37,644, 37,659-60 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. �� 1614.407, 1614.408), and 29 C.F.R. �

1614.503(g). Alternatively, the complainant has the right to file a

civil action on the underlying complaint in accordance with the paragraph

below entitled "Right to File A Civil Action." 29 C.F.R. �� 1614.407

and 1614.408. A civil action for enforcement or a civil action on the

underlying complaint is subject to the deadline stated in 42 U.S.C. �

2000e-16(c)(Supp. V 1993). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 64 Fed. Reg. 37,644, 37,659 (1999)

(to be codified and hereinafter referred to as 29 C.F.R. � 1614.409).

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0300)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, MUST BE FILED

WITH THE OFFICE OF FEDERAL OPERATIONS (OFO) WITHIN THIRTY (30) CALENDAR

DAYS of receipt of this decision or WITHIN TWENTY (20) CALENDAR DAYS OF

RECEIPT OF ANOTHER PARTY'S TIMELY REQUEST FOR RECONSIDERATION. See 64

Fed. Reg. 37,644, 37,659 (1999) (to be codified and hereinafter referred

to as 29 C.F.R. � 1614.405); Equal Employment Opportunity Management

Directive for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 64 Fed. Reg. 37,644, 37,661 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.604). The request or opposition must

also include proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANTS' RIGHT TO FILE A CIVIL ACTION (R0400)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court WITHIN NINETY (90) CALENDAR DAYS from the date

that you receive this decision. In the alternative, you may file a

civil action AFTER ONE HUNDRED AND EIGHTY (180) CALENDAR DAYS of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, YOU MUST NAME AS THE DEFENDANT IN

THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD OR DEPARTMENT

HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME AND OFFICIAL TITLE.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

May 12, 2000

Date Carlton M. Hadden, Acting Director

Office of Federal Operations

1 On November 9, 1999, revised regulations governing the EEOC's federal

sector complaint process went into effect. These regulations apply to all

federal sector EEO complaints pending at any stage in the administrative

process. Consequently, the Commission will apply the revised regulations

found at 64 Fed. Reg. 37,644 (1999), where applicable, in deciding the

present appeal. The regulations, as amended, may also be found at the

Commission's website at www.eeoc.gov.

2 While this case was pending, complainant filed two Petitions for

Enforcement. On November 3, 1997, the Commission found that the

agency had not fully complied with the Orders issued in Case No. 1

and Case No. 2 and ordered it to do so. See Morra-Morrison v. United

States Postal Service, EEOC Petition No. 04950003 (November 3, 1997).

Complainant filed another petition for enforcement and again, on June 2,

1999, the Commission found that the agency was still not in compliance

with the Orders issued in complainant's cases and ordered the agency

to take numerous actions. See Morra-Morrison v. United States Postal

Service, EEOC Petition No. 04980023 (June 2, 1999).

3 The Civil Rights Act of 1991, Section 1977A(3) provides that

compensatory damages are not available in cases where findings of

discrimination under the Rehabilitation Act for failure reasonably to

accommodate are made, but where an agency has made a "good faith" effort

to accommodate the complainant. Here, although the first termination

was due to a failure to accommodate, the agency did not argue that it

had acted in good faith and should therefore not be obligated to pay

compensatory damages. Indeed, the agency acknowledged that it should

pay compensatory damages to complainant. This issue will therefore not

be discussed further.

4 Complainant also requested pecuniary damages to pay for the lien on her

house that resulted from unpaid water and sewer bills, arguing that she

would have paid the bills had she not been terminated. We note, however,

that a lien is not an additional expense, but rather a means of securing

a debt. Complainant has not supplied any evidence that the lien caused

her an expense in addition to the original water and sewer bills. She is

therefore not entitled to pecuniary damages in relation to the lien.

5 We note that complainant's July 27, 1997 submission to the agency

included a letter from her chiropractor indicating that complainant

requires life-long chiropractic treatment. Complainant's back condition

was not caused by the agency's discrimination and the agency is under no

obligation to award complainant future medical costs for conditions that

do not stem from its unlawful behavior. As noted above, we agree with

complainant that the agency should reimburse complainant for payments

she made to her chiropractor which would have been paid by her insurance

had she not been terminated, but this does not mean that future payments

to the chiropractor incurred after complainant's reinstatement are the

agency's responsibility.

6 Although the doctor did not indicate how long complainant would

continue to take medication, she did note that future treatment should

last 6-12 months, and perhaps longer.