Stoutco, Inc.Download PDFNational Labor Relations Board - Board DecisionsDec 15, 1969180 N.L.R.B. 178 (N.L.R.B. 1969) Copy Citation 178 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Stoutco , Inc. and United Steelworkers of America, AFL-CIO. Cases 25-CA-3209 and 25-RC-3819 December 15, 1969 DECISION, ORDER, AND DIRECTION OF SECOND ELECTION BY MEMBERS FANNING, BROWN, AND JENKINS On May 26, 1969, Trial Examiner Maurice S. Bush issued his Decision in the above-entitled proceeding , finding that the Respondent had engaged in certain unfair labor practices and recommending that it cease and desist therefrom and take certain affirmative action , as set forth in the attached Trial Examiner's Decision. He further found that the Respondent had not engaged in certain other unfair labor practices alleged in the complaint and recommended dismissal as to them. In addition, the Trial Examiner found that the Respondent 's conduct prior to the election held in Case 25-RC-3819 was not so objectionable as to justify the setting aside of the election, and recommended the certification of the results thereof. Thereafter the General Counsel and the Charging Party filed exceptions to the Trial Examiner's Decision and supporting briefs. The Respondent filed a brief in opposition to the exceptions filed by the Charging Party. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the National Labor Relations Board has delegated its powers in connection with this case to a three-member panel. The Board has reviewed the rulings of the Trial Examiner made at the hearing and finds that no prejudicial error was committed . The rulings are hereby affirmed. The Board has considered the Trial Examiner's Decision , the exceptions and briefs, and the entire record in the case, and hereby adopts the findings, conclusions , and recommendations of the Trial Examiner , as modified herein. 1. In the absence of any further identification or connection being made between Bergbreiter and the references to, or derogatory characterizations of, paid union organizers during President Stout's speech, we find insufficient basis for the Trial Examiner ' s 8(a)(l) finding predicated solely upon Stout' s action in having Bergbreiter identify a particular book as being a union organizer's handbook and then immediately embarking on a speech in which repeated references were made to paid union organizers . However , we do find, in agreement with the General Counsel ' s exceptions, that Stout exceeded the bounds of the free speech proviso of the Act in his private conversation with Bergbreiter occurring immediately following the aforementioned speech . Stout 's invitation to Bergbreiter to quit his employment with the Respondent and his prediction that Bergbreiter would be gone by August 16 (the first Friday following the scheduled election) were an attempt to harrass and coerce Bergbreiter in the exercise of his Section 7 rights, and hence violative of Section 8(a)(1) of the Act.' 2. The General Counsel and the Charging Party have further excepted to the Trial Examiner's failure to set aside the election and issue an appropriate order requiring the Respondent to recognize and bargain with the Union as the majority representative of its employees. We find merit in the first of these exceptions. As more fully set forth in the Trial Examiner's Decision, during the critical period preceding the August 13, 1968, election, where the Union failed to achieve a majority of the votes cast in the Board-conducted election, the Respondent, primarily through the medium of welding shop foreman Waterson , on numerous occasions threatened loss of existing benefits, plant closing or the imposition of harsher working conditions , and made unlawful interrogations and promises of benefit in an attempt to dissuade the employees from joining or supporting the Union. These threats, etc., were accompanied by seven antiunion speeches made by the Respondent's President Stout, the first of which occurred on July 2, 1968, 1 day after the Union received authorization cards from a majority of the Respondent ' s employees. In refusing to set the election aside and recommending certification of the results thereof, the Trial Examiner observed that in view of the "minimal nature of the misconduct" and "the fact that the misconduct, if it had any affect at all, was directed at only a very small fraction of the employees voting at the election," the "Respondent's pre-election conduct had virtually no impact or effect on the outcome of the election." Thus, the Trial Examiner has erroneously assumed that the restraining effect of the coercive conduct is limited solely to the employees directly involved and that there must be a clear showing of actual impact on the outcome of the election. However, contrary to the Trial Examiner, the Board and courts have long recognized that employer threats, etc., concerning union activity, particularly in an industrial plant and during a preelection campaign, are likely to receive prompt and wide circulation.' Accordingly, to evaluate properly the probable effect of conduct which is coercive in nature , the number of instances of interference, or the number of employees directly involved, cannot serve as determinative factors.3 The controlling factor is 'See Garcrest Division of United Mills Corporation , 118 NLRB 158, 163-164. 'See Leonard Refineries , inc., 147 NLRB 488 'See N. L.R B. v . Donnelly Garment Co ., 330 U.S. 219, 231 , where the Supreme Court observed that "a feeling by employees 'that they were under no sense of constraint... is a subtle thing , and the recognition of constraint may call for a high degree of introspective perception'.. . Since the impact of the specific conduct upon the employee directly involved is so inexactly ascertainable, the possibility of measuring the 180 NLRB No. 11 STOUTCO, INC. whether the conduct involved in each case reasonably tends to interfere with a free and uncoerced choice by the employees. In all the circumstances of this case, we find that the Respondent's conduct tended to inhibit a free choice by the employees and necessitates the setting aside of the election.4 However, contrary to the contention of both the Charging Party and General Counsel, we do not believe that, in all the circumstances of this case, the unfair labor practices were of such a nature as to warrant imposition of a bargaining order.' ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Relations Board hereby adopts as its Order the Recommended Order of the Trial Examiner, as modified below, and hereby orders that the Respondent , Stoutco, Inc., Bristol , Indiana, its officers, agents, successors , and assigns, shall take the action set forth in the Trial Examiner's Recommended Order, as herein modified: 1. Add the following as paragraph 1(f) of the Trial Examiner's Recommended Order: "(f) Inviting or suggesting that any employee seek employment elsewhere because of membership in, or activities on behalf of, the Union." 2. Add the following as the sixth indented paragraph of the notice marked "Appendix": WE WILL NOT invite or suggest that any employee seek employment elsewhere because of membership in, or activities on behalf of, the Union. IT IS FURTHER ORDERED that the election held on August 13, 1968, in Case 25-RC-3819, be, and it hereby is, set aside, and said case is hereby remanded to the Regional Director for Region 25 to conduct a new election. [Direction of Second Election' omitted from publication.] precise impact upon others not identified would appear futile. 'Nor do we , unlike the Trial Examiner, believe that Waterson 's threats, etc., were any less coercive because the "psychological relationship of Waterson to the welders was more that of an equal than that of a supervisor ." Cf. Mallory Plastics , 149 NLRB 1649, where the Board found a foreman's request to remove a union insignia, made "as a friend, not as a foreman ," was coercive. 'Cf. N.L.R.B. v. Gissel Packing Company , 395 U.S. 575. 'In order to assure that all eligible voters may have the opportunity to be informed of the issues in the exercise of their statutory right to vote, all parties to the election should have access to a list of voters and their addresses which may be used to communicate with them . Excelsior Underwear Inc., 156 NLRB 1236; N. L.R.B. v . Wyman-Gordon Company, 394 U.S. 759. Accordingly , it is hereby directed that an election eligibility list, containing the names and addresses of all the eligible voters , must be filed by the Employer with the Regional Director for Region 25 within 7 days after the date of issuance of the Notice of Second Election by the Regional Director . The Regional Director shall make the list available to all parties to the election . No extension of time to file this list shall be granted by the Regional Director except in extraordinary circumstances. Failure to comply with this requirement shall be grounds for setting aside the election whenever proper objections are filed. TRIAL EXAMINER'S DECISION STATEMENT OF THE CASE 179 MAURICE S. BUSH , Trial Examiner: This consolidated proceeding presents three basic issues . The first of these under the amended complaint, as amended, in Case 25-CA-3209 is whether the Respondent has interfered with, restrained, or coerced its employees in the exercise of the rights guaranteed in Section 7 of the National Labor Relations Act in violation of Section 8(a)(1) thereof by alleged acts and conduct as follows: (1) threatening employees with the withdrawal of existing employee benefits and existing terms and conditions of employment if the Union got in, (2) threatening to coercively exact greater amounts of work from its employees if the Union got in , (3) interrogating employees concerning their own and other employees' union membership, activities, and desires, (4) threatening employees with the loss of their jobs if they supported the Union or if the Union got in, (5) threatening to close its doors if the Union got in and (6) threatening and coercing employees because of their activity on behalf of the Union.' The above asserted unfair labor practices by Respondent are alleged by the complaint herein to have occurred prior to a consent election conducted by the Board on August 13, 1968, upon petition of the Union. The Union lost the election by a vote of 35 for and 45 against the Union, out of 80 counted valid votes. In addition there were 7 challenged ballots. The Union thereafter filed objections to the conduct of the Respondent affecting the results of the election. The objections, as certified by the Regional Director, are identical with the unfair labor practices charged by the original complaint in Case 25-CA-3209. The second issue in this consolidated proceeding is whether the results of the election should be set aside because of Respondent's alleged aforementioned preelection unfair labor practices. The third and final issue is whether Respondent is in violation of Section 8(a)(5) of the Act (a) by its admitted refusal to recognize the Union and to bargain with it under the Union's claim that it represented a majority of the employees in the involved bargaining unit, and (b) by its alleged conduct in undermining the Union and destroying its majority status through its aforementioned alleged preelection unfair labor practices. One of Respondent's defenses is that it refused to bargain with the Union because the Union did not represent a majority of the employees in the bargaining unit. The Union requested recognition from the Respondent by letter dated June 19, 1968 and indirectly by a petition for an election filed with the Board on June 25, 1968 at which times it is a conceded fact that the Union did not represent a majority of the employees in the unit. The Union made no new or further demands for recognition upon Respondent other than those contained in its letter of June 19 and its election petition of June 25. The Union finally attained majority status on July 1, 1968. There being no new demand for recognition on July 1, the ultimate question under Respondent's said defense is whether Respondent on July 1 was under a continuing demand for recognition and bargaining by reason of the Union demand letter of 'The alleged conduct set forth above under the numerical (5) was made part of the amended complaint in Case 25-CA-3209 by oral amendment at the trial . G C. Exh. 1(n) 180 DECISIONS OF NATIONAL LABOR RELATIONS BOARD June 19 and its petition of June 25 as contended by counsel supporting the complaint. This involves a mixed question of fact and law In addition, Respondent also defends its admitted refusal to bargain with the Union from and after July 1, 1968, on the ground that it had a good-faith doubt as to the Union's majority status as of July 1, 1968, and thereafter. Respondent denies all of the unfair labor practices alleged in the amended complaint as amended at the trial. The original complaint in Case 25-CA-3209 was issued on October 31, 1968, pursuant to a charge filed and served on Respondent on August 16, 1968. An amended complaint, based upon the same charge, was issued on January 2, 1968 The "Report on Objections To Conduct Affecting Results of the Election" in Case 25-RC-3819 was also issued on October 31, 1969. The latter also contained an order consolidating the two cases for "purposes of hearing, ruling, and decision by a Trial Examiner." The consolidated cases were tried at Elkhart, Indiana, on February 4 and 5, 1969. Briefs received from counsel for General Counsel and for Respondent have been carefully reviewed and considered. Upon the entire record and from his observation of the witnesses, the Trial Examiner makes the following: FINDINGS OF FACT 1. THE BUSINESS OF THE RESPONDENT Respondent Stoutco, Inc., an Indiana corporation, is engaged in the manufacture, sale, and distribution of fabricated steel products, and related products at its plant in Bristol, Indiana, which is also its principal office and place of business. During the past 12 months, a representative period, Respondent in the course and conduct of its business operations, purchased, transferred, and delivered to its plant, goods and materials valued in excess of $50,000, which were transported to its plant directly from States other than the State of Indiana. Similarly, during the past 12 months, Respondent in the course and conduct of its business operations, manufactured, sold, and distributed at its plant, products valued in excess of $50,000, which were shipped from its plant directly to States other than the State of Indiana [I. THE LABOR ORGANIZATION By stipulation , it is found that the United Steelworkers of America , AFL-CIO , is a labor organization within the meaning of Section 2(5) of the Act. III THE ALLEGED UNFAIR LABOR PRACTICES A. Background Facts Stoutco, Inc., was founded as a business enterprise by Richard H. Stout in 1959. From the inception of the Company, Stout has been its majority stockholder, president, and chairman of its board of directors. More specifically than heretofore stated, the Company is engaged in the manufacture of parts and panels for truck bodies, truck trailers, boats, camper trailers, and miscellaneous medium and heavy sheet metal fabrications. It manufactures some 3,000 parts for shipment to the plants of customers for assemble into the final product. Respondent's plant has a number of departments and operates two shifts per day. Among those mentioned at the hearing were the welding, press, shearing, shipping, and maintenance departments. The record shows that the only department involved in the alleged 8(a)(1) unfair labor practices has been its welding department. The record further shows that only the day shift of the welding department was involved in these alleged unfair labor practices. During the 2-month period prior to the election held on August 13, 1968, the number of welders employed in the day shift fluctuated between 5 and 9. In the same 2-month period, Respondent's total number of employees in the appropriate unit here involved averaged about 135 Large layoffs occurred both prior to and shortly after the election due to business recessions. At the time of the trial, only some 42 persons were employed at the plant. It is established by the pleadings that all hourly rated employees of the Respondent at its Bristol plant, exclusive of supervisors, guards, and office personnel, constitute a unit appropriate for collective bargaining within the meaning of Section 9(b) of the Act. Respondent has an extremely high labor turnover due to the highly competitive labor market of the area in which its plant is located In 1968, it hired approximately 600 employees to maintain a payroll which never exceeded 150 employees. About four out of six employees quit voluntarily sometime during the course of the year. Some employees worked as little as an hour or two or only a few days when they quit. As stated by one of Respondent's former employees, Tolby Owens, there was "such a turnover there, maybe you would get acquainted with one guy one day and he would be gone the next." The record shows that for every termination during the year here in question there were 50 to 75 quits. None of the seven former employees who testified in support of the complaint were terminated; some quit and some were layed off due to lack of work. The complaint does not charge the Respondent with any Section 8(a)(3) discriminatory terminations or layoffs B. Alleged 8(a)(1) Violations General Counsel's 8(a)(1) case is built largely around the testimony of Jack Bergbreiter, Ronald Green, Charles W. Nolan, Jr., and Tolby Owens. They are former employees of Respondent who had worked at the times here pertinent as welders on the day shift in Respondent's welding department under the supervision of foreman Russell Waterson.2 At an employees' union organizational meeting held some days prior to the Union's letter of June 19, 1968, to the Company demanding recognition, they were elected to serve on the Union's negotiation committee. Bergbreiter, Green, and Owens voluntarily left Respondent's employment not long after the Union lost the representation election held on August 13, 1968; Nolan was layed off on June 13, 1968, due to lack of work and failed to return to Respondent's employment when recalled two months later. Waterson has been in the employment of the Company since the latter part of 1965. He was day shift foreman of Stoutco's welding department from about February 1968 to about December 1968 when he was transferred to Stoutco's maintenance department where he was working at the time of the trial. Owens, who worked for Stoutco from December 1967 to late August 1968, appears from the record to have been the earliest active advocate among the welders for a union 'By amendment to the complaint the name of "Watterson" was corrected to "Waterson " STOUTCO, INC. shop. Waterson's testimony shows that Owens approached him to sign a Union authorization card on June 11, 1968, but that he declined. Thereafter numerous conversations took place between Waterson and the welders he supervised concerning the Union. The employee-witnesses had difficulty in recalling the dates of these various conversations but generally placed them as having taken place either before or after a speech made by President Stout to his employees on July 2, 1968. Stout's speech of July 2 was the first of 10 preelection speeches he made to his employees in which he sought to persuade them to vote against the Union in the representation election scheduled for August 13, 1968. The complaint herein does not allege that any of Stout's preelection speeches were in violation of the Act. The Union, as heretofore noted, lost the election. Waterson in his supervisory capacity was in almost hourly contact with his welders. In these contacts, the conversation frequently veered to the subject of the Union's efforts to organize the plant. Waterson admitted talking to Bergbreiter about the Union about once or twice a day during the 2-month period prior to the election. One or the other would initiate the subject of the Union, but the subject was more frequently brought up by Bergbreiter. In these conversations which were spirited but friendly, Bergbreiter espoused the Union's cause and Waterson expressed his opposition to having any union in the plant, In break periods, Waterson, by his own admission , would sometimes ask the welders who were wearing union buttons, "How's things going?" with the Union. In his various conversations with the welders, Waterson admitted that he told them that he did not care to have the Union come into the plant. Waterson's first conversation with Bergbreiter about the Union occurred on June 11, 1968, the day Bergbreiter had just returned to his job after a vacation. Waterson inquired whether he had signed a union authorization card. Upon Bergbreiter's admission that he had signed a card, Waterson told him that if the Union got in, the Company would hire a new welding department foreman "with a bull whip" who would not be nearly as lenient with his men as he was.' A few days later Waterson made the same statement to Bergbreiter and otherwelders as they were walking in a group to their work stations after a rest break. On July 2, 1968, after Stout had made his first speech on the Union issue to the employees in the plant, Waterson approached the work station where Bergbreiter and Owens and Aaron Moore, another welder, were working and asked them if they liked receiving free work gloves, work goggles, and anti-freeze (for their cars) from the Company. The men readily agreed that they enjoyed getting these items "free." Waterson thereupon told them that if the Union got in, they would no longer be receiving these items without charge, but would be obliged to pay for them. Some 20 minutes later, Moore approached Waterson at his desk with a request for a pair of work gloves and a colored lens replacement. Waterson handed him the requested items with the remark, "You won't be getting any more of this free stuff if the union gets in." This reported comment is based on the credited testimony of Moore and Bergbreiter who was at Waterson's desk at that time also getting himself a pair of gloves. Moore had brief employment of only 27 days with the Respondent 'The findings in this paragraph and the next paragraph are based upon the credited testimony of Bergbreiter 181 when he was layed off due to lack of work. He was in layoff status at the time of the election. He was recalled on August 28, 1968, but did not accept reemployment with the Company. A few days later on, or about July 5, 1968, Richard J. Curtis, a 20 year old trainee-welder, similarly requested Waterson for a pair of gloves. As Waterson handed the gloves he told him, "You will have to buy your gloves when the union gets in here The same goes for your [protective] goggles." Disturbed by what Waterson had told him, Curtis sought out Bergbreiter and demanded the return of his union authorization card. Bergbreiter, when made aware of what was troubling Curtis, assured him that he would not lose any of the employee benefits he was then receiving if the Union got in Curtis thereupon told Bergbreiter that he could keep his card. Later that day Waterson brought a pair of goggles to Curtis at his work station that he had earlier requested. In handing him the goggles, Waterson repeated to Curtis in the presence of Bergbreiter his prior comment that the Company would cease furnishing such items free to employees if the Union got in. The findings in this paragraph are based upon the joint testimony of Curtis and Bergbreiter. Some days later, on or about July 10, Waterson, came to Curtis' station to replace a clamp that had gone bad. He blamed Curtis for allowing the clamp to wear out prematurely and told him that if the Union got in, the Company would penalize employees for negligent handling of equipment. Curtis was laid off a month before the election due to lack of work and never returned to the employment of the Company. Referring once again to July 2, 1968, the record shows still another incident in which Waterson made predictions to welders under his supervision as to what would happen if the Union got in. The incident occurred as a group of welders including Bergbreiter, Charles Anglemyer and Ronald Green were walking back to their stations from an employees' meeting to which they had been summoned to hear President Stout's first union-issue speech. The men were talking about the Union as they were walking to their station. Waterson came along and joined the conversation. In accordance with the credited testimony of Green, Waterson told the men, "If they [Union] got in here they will hire a foreman in here with a black whip to run you guys." Anglemyer in relating the incident could not recall Waterson using the term "bull whip," but he did recall that Waterson on the occasion here referred to made it plain to the welders that more work would be expected of them if the Union got in. Green left the employment of the Company in October 1968, and Anglemyer, in November 1968; both left voluntarily. The joint testimony of Green and welder Owens further shows that some 2 or 3 days later, Waterson directed a similar remark to Owens, Bergbreiter, and Moore. The credited joint testimony of Green and welder Owens also shows that Waterson, in speaking to Owens, Bergbreiter, and Moore some 2 or 3 days later at their work station, told them that, "...if the Union ever gets in, that a lot of benefits would go [out] such as [automobile] license plate money and [free] turkeys at Thanksgiving...." Owens' testimony further shows that in the same conversation, Waterson also stated that, ". . . if the union got in, the company would replace him [Waterson] with a man with a bull whip or black snake whip ..." to force more work out of the welders. Owens' testimony further shows that conversations about the Union between Waterson and his welders were 182 DECISIONS OF NATIONAL LABOR RELATIONS BOARD practically daily occurrences. At one of these conversations in early July 1968, as creditably related by both Owens and Bergbreiter, Waterson told Owens, Moore and Bergbreiter at their work stations that if they dropped the Union and formed an independent bargaining committee of their own, the Company would give them a better deal than they would get through the Union. Another incident related by Owens as well as by Bergbreiter shows that immediately after a speech by President Stout to his employees in mid-July concerning the financial strains Union demands for increased wages might impose upon the Company, Waterson came to Owens' work station where he was working with Moore and Bergbreiter and made the following comment to them, "See, the Union won't help you a bit. In fact if the Union gets in here and tries to get more money out of there, Stout is just going to have to close the door." Owens participated in the election of August 13, 1968, but voluntarily left the employment of the Company shortly thereafter. Testimony was also received from another welder on the Union's bargaining committee, Charles W. Nolan, Jr., relating to remarks he heard Waterson make about the Union. As heretofore noted, Nolan was laid off on June 13, 1968, due to lack of work, but when recalled some 2 months later, failed to return to Respondent's employment. His total employment with Respondent comprised only a month. As Nolan who gave his age as 50 but looked many years older did not prove to be a reliable witness,, only so much of his testimony as finds substantial corroboration in the testimony of the other welders will be credited. Nolan's credited testimony shows that around July 10, 1968, Waterson asked him whether he (as a new employee) knew that the Company gave its employees such free benefits as money for their automobile license plates, picnics, anti-freeze, and the use of Company camp trailers, but then went on to say that if the Union got in the employees would lose these benefits. Nolan's testimony further shows that several days later Waterson in a conversation with Nolan told him that if the Union won the election, the Company would hire a new "hardboiled" welding foreman to crack a black snake whip over the welders to get more work out of them. The above concludes the Examiner's findings on the evidence presented by counsel for General Counsel in support of the allegations of the amended complaint that Respondent by its "supervisor and agent, Russell Waterson," engaged in various unfair labor practices in violation of Section 8(a)(1) of the Act. Waterson's denials of the various antiunion remarks attributed to him as set forth above are not credited. At the opening of the hearing, however, the amended complaint was again amended to include an additional allegation that Respondent , by its "supervisor and agent, Richard Stout," who as shown above is Respondent's president, "threatened and coerced its employees because of their activity on behalf of the Union" in violation of Section 8(a)(1) of the Act. General Counsel relies on the 'rhe following incident is illustrative of Nolan ' s unreliability as a witness When Respondent recalled him to work, Nolan asked for an extension of time in which to report to work on the ground that his wife was in a hospital with a heart attack . The unrebutted testimony of Respondent' s then plant manager , Milton Bronk , shows that at the time Nolan claimed that his wife was in a hospital, she was in fact working at her regular job in a factory . The record also contains a number of other indications reflecting on Nolan 's veracity which it is not deemed necessary to set forth here. testimony of Bergbreiter to support the allegation. Bergbreiter's credited testimony shows that he was present at one of the speeches Stout made to his employees in which Stout made repeated references to "paid union organizers" and implied that there were such persons among the Company's employees, but did not specifically name anyone. Bergbreiter's undisputed testimony further shows that Stout, dust prior to starting his speech, stopped in front of Bergbreiter in the meeting room, exhibited a book to him, and asked him in the presence and hearing of the assembled employees if he knew whether the book was a union organizer's handbook Bregbreiter from his observation of the title on the book, acknowledged that it was, and Stout quickly passed on to deliver his talk. In his speech, Stout made repeated reference to paid union organizers. Bergbreiter, feeling that Stout was creating the impression that he was a paid union organizer, raised his hand to seek permission to refute the impression. Stout declined Bergbreiter's request to be heard, but told him he would see him in his office right after the meeting. At the conclusion of the speech, Bergbreiter in a private conference with Stout protested the impression Stout had created that he (Bergbreiter) was a paid union organizer. Stout thereupon asked Bergbreiter, "Well, have you a guilty conscience?" Bergbreiter replied that he was not being paid by the Union for his efforts to organize the shop. Stout ended the conversation by telling Bergbreiter, "Why don't you dust leave and go back where you came from?" Bergbreiter returned to his work. He was not fired but voluntarily left the employment of Respondent about 2 weeks after the Union lost the election. The record shows that Stout knew that Bergbreiter was on the Union's negotiation committee for some weeks prior to the above noted incident. Discussion and Conclusions From the evidence of record as set forth in the above findings, I find and conclude that the 8(a)(1) allegations of the amended complaint, as amended, have been substantiated with the exceptions hereinafter noted. The chief figure in these multiple violations has been Waterson, Respondent's welding department foreman. Waterson's denials that he made the antiunion remarks attributed to him cannot be credited in the face of the massive and mutually corroborating and sincere testimony from many employees under his former supervision that he frequently made such remarks in the 2-month period preceding the representation election of August 13, 1968. However, the impact of the oral testimony and the printed record leaves the clear impression that the great bulk of Waterson's antiunion remarks were made in the course of give-and-take conversations between Waterson and the welders on a peer basis during a period when the subject of the Union naturally dominated the plant due to the forthcoming election. This talk appears to have been as often initiated by the four welders serving on the Union's negotiating committee as by Waterson. There is evidence that Waterson was not infrequently goaded into expressions of his antiunion views by the welder members of the Union's negotiation committee. The record supports an inference that these welders, particularly Bergbreiter , were trying to persuade Waterson to become a union supporter and that this provoked a great deal of talk about the merits and demerits of a union shop. In the exchange of views on the subject of the Union between Waterson and the welder members of the Union's bargaining committee, the record supports the further STOUTCO, INC. 183 inference and conclusion that the psychological relationship of Waterson to the welders was more that of an equal than that of a supervisor. The antiunion views expressed by Waterson in these exchanges with his welders were contrary to the oral and written instructions received by Waterson from the Company. (Resp. Exh. 1) They appear to have been expressions of Waterson's own personal views. However, in view of the fact that Waterson was at all times here pertinent an admitted agent of the Respondent and a supervisor within the meaning of the Act, the law is clear that Respondent must nevertheless be held responsible for the above described unfair labor practice conduct of Waterson as its agent. I also find and conclude that Respondent is in further violation of Section 8(a)(I) of the Act by reason of the conduct of President Stout with respect to Bergbreiter whom he knew to be a member of the Union's bargaining committee. As heretofore noted, Stout held a series of employee meetings at which he sought to persuade his employees by carefully prepared speeches that their best interests lay in voting against the Union at the then forthcoming election. At one of these meetings as noted in the findings, Stout, before starting the meeting, asked Bergbreiter in the presence of the assembled employees whether a book he exhibited to Bergbreiter was a union organizer's handbook and after receiving a "Yes" answer, immediately launched into his speech in which he made repeated references to paid union organizers. There can be little doubt that this conduct on the part of Stout, both before and during the course of his speech, was designed to cast aspersions by implication on Bergbreiter as a paid union organizer and thus place him in possible contempt and ridicule before the assembled employees because of his union activities. I therefore find and conclude that Stout's speech and prespeech conduct "threatened and coerced" Bergbreiter because of his union activities as alleged in paragraph 5(g) of the amended complaint, as amended at the trial. Certain portions of the complaint alleging 8(a)(1) violations will be recommended for dismissal because of failure of proof. Paragraph 5(c) of the amended complaint alleges that Respondent by its supervisors and agents, Russell Waterson and Roger Nielson, threatened to exact greater amounts of work from its employees if the union got in. As no evidence was presented to show that Roger Nielson made any of the threats alleged in the indicated paragraph of the amended complaint that part of the paragraph making reference to Roger Nielson will be recommended for dismissal for failure of proof. I will also recommend for dismissal Paragraph 5(e) of the amended complaint because of failure of proof. The allegations of that paragraph reads- Respondent, by its supervisors and agents, Russell Waterson and Roger Nielson, at the facility, around the second week of July 1968, and about July 15, 1968, and on other occasions in July 1968, threatened its employees with loss of their jobs if they supported the Union or if the Union got in. It is noted that counsel for General Counsel pursuant to my request has attached to his brief an Appendix containing the allegations of the amended complaint annotated to show the names of witnesses testifying in their support together with the page numbers of the transcript where such testimony may be found.' It is noteworthy that the Appendix fails to show that any witnesses were produced in support of the allegations of Paragraph 5(e) of the amended complaint. It should also be noted that the allegations of Paragraph 5(e) are quite different than those of Paragraph 5(f) of the amended complaint which alleges that Respondent through its agent Waterson threatened to close its doors if the Union got in which would, of course, involve wholesale loss of jobs. Paragraph 5(f) has been fully substantiated by credited testimony whereas no testimony was offered in support of Paragraph 5(e). In the essential effect of loss of jobs, however, the two paragraphs are duplicative of each other, but with all supporting evidence directed at Paragraph 5(f). Respondent in its brief treats the two paragraphs as duplicative. C. Issue as to whether Election should be set aside because of Objectionable Conduct Affecting Election The issue raised by Case 25-RC-3819 is whether the election of August 13, 1968, which the Union lost should be set aside by reason of the alleged unfair labor practices charged to the Company in violation of Section 8(a)(1) of the Act as set forth in the amended complaint, as further amended at the trial, in Case 25-CA-3209. It was shown above that Respondent is in violation of Section 8(a)(1) of the Act by reasons of numerous statements made by its agent and supervisor, Waterson, to Respondent's welders that if the Union got in, existing employee benefits would be withdrawn, working conditions would be harder, and the Company might be obliged to close its doors because of greater financial burdens under a union contract. In addition there is an isolated incident of coercive interrogation by Waterson of a single employee, Bergbreiter.6 It was also shown above that Respondent is in further violation of Section 8(a)(1) by reason of the conduct of its President Stout towards welder Bergbreiter by which he threatened and coerced Bergbreiter because of his union activities. The above-summarized unfair labor practices took place over a period of the two months preceding the August 13, 1968, election. In this 2-month period, Respondent's total employment averaged some 135 employees in the bargaining unit here involved. No more than 9 of these 135 employees, all in Respondent's welding department, were subjected to the described unfair labor practices. Seven of these nine welders testified in support of the complaint herein, but at the time of the election only four of the seven welders who so testified were in the employment of the Respondent. Of the four welders in the employment of the Company at the time of the election, three welders (Bergbreiter, Green, and Owens) were members of the Union's bargaining committee. It is found from the testimony of record and by inference that none of the welders on the Union's bargaining committee were deflected from voting for the Union at the election by any of the above-noted unfair labor practices. It is again noted that the welders, by and large , regarded Waterson's dire predictions of what would happen if the Union got in as merely "an exchange of opinions more than anything else." At the time of the 'Respondent's brief at my request also contains a similar annotated Appendix showing the names of witnesses who testified in refutation of the allegations of the amended complaint. 'Similar testimony by employee Nolan that he was also interrogated as to his union membership by Waterson is not credited because of the prior finding that Nolan was not a reliable witness and that only such testimony given by Nolan as appears supported by testimony from other reliable witnesses would be given credence The testimony given by Nolan that he was interrogated by Waterson as to his union membership does not fall in the latter category. 184 DECISIONS OF NATIONAL LABOR RELATIONS BOARD election, Waterson had only five welders working under him, including the three indicated members of the Union's bargaining committee. The record by stipulation shows that the Union did not represent a majority of the employees in the bargaining unit at the time it made written request to Respondent for recognition on June 19, 1968, nor on June 25, 1968, when the Union filed a petition for an election, but did attain majority status on and after July I, 1968. Discussion and Conclusions In the light of the above evidentiary findings, it is clear that Respondent's preelection conduct had virtually no impact or affect on the outcome of the election This is evident both from the minimal nature of the misconduct and from the fact that the misconduct, if it had any affect at all, was directed at only a very small fraction of the employees voting at the election. As indicated, Respondent's preelection unfair labor practices consisted chiefly of statements by only one of its supervisors, Waterson, to employees in the welding department that the work would become harder, that existing employee-benefits would be withdrawn, and that the Company might close its plant under the financial burdens of higher union wages if the Union succeeded in becoming the representative of the bargaining unit . Counsel for General Counsel has not cited any cases in which such minimal unfair labor practices have been held justification for the setting aside of an election The more typical situation in which an election is set aside is reflected in Northwest Engineering Company, et at, 148 NLRB 1136 There the Board found that the Respondent (in that case) "had violated Section 8(a)(I) of the National Labor Relations Act, as amended, by the calculated timing of its announcement to employees regarding increased insurance benefits, by instituting direct negotiations with employees over grievances, by granting employees extraordinary overtime, by threatening employees with economic reprisal if the Union won the representation election herein, and by promising additional benefits in return for repudiation of the Union, all within a 2-week period immediately preceding the election, and further, by unilaterally granting additional benefits to employees while objections to the election were pending and unresolved." The unfair labor practices in the instant proceeding obviously fall far short of the aggravated and serious nature of the unfair labor practices found in the Northwest Engineering case, and are insufficient in themselves to justify the setting aside of the election and the issuance of an order for a new election Moreover, in view of the fact that the unfair labor practices here involved were directed at only 5 out of 126 employees still at the unit at the time of the election, it is obvious that the involved unfair labor practices would not have altered the results of the election since the Company won the election by a vote of 10 over that received by the Union and especially in view of the further fact that 3 of the mentioned 5 employees were members of the Union's bargaining committee and, from the record, wholly unlikely to have been deflected from voting for the Union by reason of the unfair labor practices found above D Alleged 8(a)(5) Violation and Discussion and Conclusions As an alternate to having the election set aside and a new election ordered on the basis of the Respondent's preelection unfair labor practices , the amended complaint seeks a more drastic order , to wit, an outright order requiring Respondent to recognize and bargain with the Union, notwithstanding the fact that the Union lost the election , on the ground that the Union represented a majority of the employees in the unit prior to the election and that the Respondent undermined and destroyed this majority by its preelection unfair labor practices This relief is claimed on the basis of the Respondent's admitted refusal to recognize and bargain with the Union after demand. Respondent ' s defense is three-fold It denies preelection conduct affecting the election (on which findings have been heretofore made ), it asserts a good - faith doubt as to the Union ' s majority at the times demands were made by the Union for recognition ; and it denies that the Union made any demand on the Company for recognition from and after July 1, 1968, when the Union finally attained majority status As Respondent ' s preelection unfair labor practices have been set forth in detail in an earlier section of this Decision , they will not be repeated here In the section immediately preceding this section , it was found that Respondent ' s preelection conduct was not of sufficient gravity to justify an order for a new election . Under the same facts and rationale , I find and conclude that Respondent ' s preelection Section 8 (a)(1) violations are so lacking in flagrance and gravity and are so minimal in character and impact that they did not undermine the Union and destroy its majority and accordingly do not merit an order requiring Respondent to recognize and bargain with the Union notwithstanding the fact that the Union lost the election . In Hammond & Irving. Incorporated , 154 NLRB 1071, 1073, the Board held, " . not every act of misconduct necessarily vitiates the Respondent ' s good faith For, there are some situations in which the violations are not truly inconsistent with a good - faith doubt that the Union represents a majority of the employees . Whether the conduct involved reflects on the good faith of the employer , requires an evaluation of the facts in each case " ( Emphasis supplied.) I find and conclude under all the facts of record that Respondent's. good - faith doubt as to the Union ' s majority status was not vitiated by its minimal preelection misconduct In addition the record shows more positive aspects in support of Respondent ' s defense of a good - faith doubt as to the Union's claimed majority status The Union made written demand on Respondent for recognition and bargaining on June 19, 1968 . The Company under date of June 24, 1968, declined recognition on the ground that it had an "honest belief" that the Union did not represent a majority of its employees and suggested that the Union file an election petition The Union filed such a petition on June 25 which I deem and find in effect a renewal of the original demand for recognition. It is*established that the Union on June 19 did not in fact represent a majority of the employees in the unit as the record shows by stipulation that as of June 19 the Union had signed authorization cards from only 34 employees out of the 144 employees then constituting the unit . Similarly it is established that the Union as of June 25, 1968 , when it filed its election petition , likewise did not represent a majority of the employees in the unit as the record shows by stipulation that as of June 25 the Union had signed cards from only 53 employees out of the 135 employees then constituting the unit . The stipulations here referred were based on an actual count of the cards made at the STOUTCO, INC. trial herein. It is noteworthy that even after counsel had stipulated the number of authorization cards the Union had on June 19 and 25, they revised their stipulation upon further study of the cards to show that the Union had even somewhat fewer cards' on those dates than originally stipulated. Thus the actual subsequent count of the cards reveals that Respondent's claim of a good-faith doubt as to the Union's claimed majority was not a sham but was in retrospect a bona fide belief that the Union did not in fact represent a majority of its employees. It is evident from the record that Respondent's good-faith doubt as to the Union's majority stemmed in part from the fact that Respondent's plant in the period here pertinent was subject to very large labor turnovers, with four out of six employees quitting their jobs shortly after hiring. Other than the demands for recognition stated in the Union's letter of June 19 and in its election petition of June 25, 1968, the Union made no further demands for recognition and bargaining. The record by further stipulation shows that the Union finally attained majority status on July 1, 1968, as on that date the Union had signed authorization cards from 69 of the 128 employees then in the unit. Counsel for General Counsel concedes that Respondent may have had "legitimate doubts" as to the Union's majority status before July 1, but contends that from and after July 1, Respondent could no longer have a "reasonable basis for doubt after that date." It bases this contention primarily on the misconduct heretofore outlined on the part of Respondent's welding foreman, Waterson, by which it is argued that Respondent was "seeking time within which to undermine the union." For reasons heretofore stated, I again find this contention in the present connection likewise lacking in merit. As Government counsel concedes that Respondent could have had a legitimate doubt as to the Union's majority status on June 19 or 25, I agree with Respondent's argument (on brief) "that the Respondent would have to have been psychic to have known that the Union obtained a majority on July 1, 1968." 1 find and conclude under all of the facts of record that the good-faith doubt as to the Union's majority expressed by the Company in its letter of June 24, 1968, to the Union carried over to July 1 and through August 13, 1968, when the election took place. As I find that Respondent had a good-faith doubt as to the Union's majority on July I, 1968, and at all times here pertinent, this would normally be dispositive of the 8(a)(5) issue herein, with resultant dismissal of the amended complaint insofar as it seeks an 8(a)(5) order requiring the Respondent to recognize and bargain with the Union. However, wholly aside from Respondent's defense on the merits that it had a good-faith doubt as to the Union's majority status at all times here pertinent, Respondent also asserts the technical defense that it was not legally obligated to bargain with the Union as of July 1, 1968, when the Union attained majority status, because no demand was made upon it on that date or any subsequent date for recognition and bargaining by the Union and because all prior demands for such recognition by the Union were made in the 2-week period prior to July I when the Union had not yet attained majority status. 'No question was raised at the trial as to the validity of these signed authorization cards as so frequently happens when an order is sought requiring an employer to bargain with a union based on a card count majority 185 Counsel for General Counsel also advances the further argument that ". . . even if the original demand were not a continuing one, the Union's processing of its representation petition in itself constituted a continuing demand sufficient to place on Respondent a duty to bargain." The two cases, American Compressed Steel Corporation, 146 NLRB 1463, 1470-71, enfd. 343 F.2d 307, and Ed's Foodland of Springfield, Inc, 159 NLRB 1256, cited by Government counsel in support of these propositions, contain factual situations so entirely dissimilar from here as to be inapposite. In the American Compressed Steel Corporation the Union made written demand for recognition on April 18, filed a petition for election on April 22 but did not attain majority status until April 25, 1963. The Trial Examiner in that case, whose decision the Board adopted, found a violation of Section 8(a)(5) but only because the Employer in that case had totally ignored the Union's demand letter and thus envinced "an outright refusal of the Union's request without regard to the number of cards here." Under these circumstances the Examiner in the American Compressed case held "it would have been futile for the Union formally to renew its request after April 25." In the instant case, as seen, the Company did reply by letter of June 24 to the Union's request, declining recognition because of a stated honest belief that the Union did not represent a majority of its employees and suggesting that the Union file an election petition. There is no indication in Respondent's letter or any other conduct of the Respondent that it might not have acceded to a later request for recognition based on a card count. The fact that the Union on July 12, 1968, entered into a stipulation with Respondent for a consent election is an indication that the Union from and after the filing of its petition for an election on June 25 was no longer insisting that the Company recognize the Union as the representative of its employees on the basis of a card count. The other case, Ed's Foodland, cited by counsel for General Counsel, does not appear to have any relevance to the issue here under discussion. It is firmly established that a demand by a union for recognition and bargaining is a condition precedent for a finding of a refusal to bargain on the part of an employer in violation of Section 8(a)(5) of the Act. N.L.R.B. v. Columbia Enameling Co., 306 U.S. 292, 297; Wafford Cabinet Co., 95 NLRB 1407, 1408. Under the full circumstances of this case and in view of the fact that the Union did not represent a majority of the employees either on June 19, 1968, when it served written demand for recognition upon Respondent, nor on June 25, 1968, when it filed its representation petition with the Board, I hold that the Union's demand of June 19 became exhausted, spent, and nonoperative'on July 1, 1968, when the Union finally attained majority status. The parties having stipulated that there were no new demands by the Union upon Respondent for bargaining from and after July 1, 1968, when the Union attained majority status, I further hold and conclude that counsel supporting the complaint has failed to show a refusal to bargain on the part of the Respondent because of the failure to show a demand by the Union for recognition as of the time the Union gained majority representation. N.L.R. B. v. Columbia Enameling Co., supra; Wafford Cabinet Co, supra; N.L.R.B. v. Arkansas Grain Corporation, 390 F.2d 824, 828 (C. A. 4); Schwarzenbach-Huber Company v. N.L.R.B., 408 F.2d 236 (C.A. 2). 186 DECISIONS OF NATIONAL LABOR RELATIONS BOARD IV. THE EFFECT OF THE UNFAIR LABOR PRACTICES UPON COMMERCE The activities of the Respondent, set forth in section 111, above, occurring in connection with the operation of Respondent described in section I above, have a close, intimate, and substantial relation to trade, traffic and commerce among the several States and tend to lead to labor disputes burdening and obstructing commerce and the free flow of commerce. V. CONCLUSIONS RE PETITIONER 'S OBJECTIONS The Union' s objections to the election in Case 25-RC-3819, insofar as they were issues before me under the rulings of the Regional Director , together with "additional objectable conduct,"' were the subject of allegations of unfair labor practices of the amended complaint in Case 25-CA-3209 These issues have been resolved above. In summary I have concluded that Respondent ' s conduct did not affect the outcome of the election . Accordingly, it is recommended that the results of the election be certified Pursuant to the Order of the Regional Director, Case 25-RC-3819 is hereby transferred to and continued before the Board in Washington, D.C VI. THE REMEDY It having been found that the Respondent engaged in certain unfair labor practices in violation of Section 8(a)(1) of the Act , it will be recommended that Respondent cease and desist therefrom and take certain affirmative action designed to effectuate the policies of the Act. Upon the basis of the foregoing findings of fact and upon the entire record in the case, I make the following: CONCLUSIONS OF LAW 1. The Respondent is engaged in commerce and the Union is a labor organization, all within the meaning of the Act. 2 By interfering with, restraining, and coercing its employees in the exercise of the rights guaranteed in Section 7 of the Act, the Respondent has engaged, and is engaging , in unfair labor practices within the meaning of Section 8(a)(1) of the Act. 3. The aforesaid unfair labor practices are unfair labor practices affecting commerce within the meaning of Section 2(6) and (7) of the Act. 4. All hourly rated employees of the Respondent at Respondent' s Bristol , Indiana plant, exclusive of all supervisors, guards, and office personnel, constitute a unit appropriate for collective bargaining within the meaning of Section 9(b) of the Act. 5. That the Union did not represent a majority of the employees in the above-described unit either on June 19, 1968, when it served a written demand upon Respondent for recognition and bargaining or on June 25, 1968, when it filed a representation petition with the Board. 6. That the Union made no demand on the Respondent for recognition and bargaining other than the demands contained in its said letter of June 19, 1968, and in the representation petition it filed with the Board on June 25, 'This phrase is quoted from the Order of the Regional Director in Case 25-RC-3819 1968. 7. That the Union's said recognition demand of June 19, 1968, and its said representation petition of June 25, 1968, do not constitute a continuing demand upon Respondent for recognition and collective bargaining 8. That the Union on July 1, 1968, attained representation of the majority of the employees in the unit but failed to make any recognition demands on Respondent on that date or on any date thereafter. 9. That by reason of the Union's failure to make demand on the Respondent for recognition on and after July 1, 1968, when it attained majority status, the Respondent is not in violation of Section 8(a)(5) of the Act. 10. That Respondent's refusal of June 24, 1968, to recognize and bargain with the Union pursuant to the Union's request of June 19, 1968, was based on a bona fide good-faith doubt as to the Union's claimed majority status which as shown above the Union did not have on June 19 or on June 25, 1968, when it filed its representation petition. 11. That Respondent's said good-faith doubt as to the Union's claimed majority status was a continuing good-faith doubt at all times here pertinent. 12. That the Respondent is not in violation of Section 8(a)(5) and (1) of the Act by reason of its refusal to recognize and bargain with the Union under all the circumstances of this case. 13. That Respondent is not in violation of the Act by reason of the conduct alleged in paragraph 5(c) and (e) of the amended complaint insofar and only insofar as it relates to the alleged misconduct of Respondent's supervisor and agent Roger Nielson because of a complete absence of proof that he engaged in the alleged misconduct. 14. That Respondent is not in violation of the Act by reason of the conduct alleged in paragraph 5(d) of the amended complaint insofar and only insofar as it alleges interrogation by Respondent of its employees as to the Union membership, activities and desires of other employees in the plant, because of a failure of proof thereon. 15. That Respondent is not in violation of the Act by reason of the misconduct alleged in paragraph 5(e) of the amended complaint because of a complete absence of proof thereon. RECOMMENDED ORDER Upon the basis of the foregoing findings of fact and conclusions of law and upon the entire record in the case, the Trial Examiner recommends that the Respondent, Stoutco, Inc., its officers, agents, successors, and assigns, shall: 1. Cease and desist from: (a) Threatening employees that Respondent would withdraw existing employee benefits if they select the Union to represent them. (b) Threatening employees that Respondent would impose more onerous working conditions on them if they selected the Union to represent them. (c) Promising employees better benefits than the Union could get for them if they withdrew from the Union and formed an independent employee committee to bargain with the Union. (d) Coercively interrogating employees about their union activities STOUTCO, INC. (e) Threatening to close up its plant if the Union got in. 2 Take the following affirmative action (a) Post at its plant at Bristol, Indiana, copies of the attached notice marked "Appendix."9 Copies of said notice on forms provided by the Regional Director for Region 25, shall, after being duly signed by Respondent's representative, be posted by Respondent immediately upon receipt thereof, and be maintained by it for 60 consecutive days thereafter, in conspicuous places, including all places where notices to employees are customarily posted Reasonable steps shall be taken by the Respondent to insure that said notices are not altered, defaced or covered by any other material (b) Notify the Regional Director for Region 25, in writing, within 10 days from the date of this Order, what steps have been taken to comply herewith 10 IT IS FURTHER ORDERED that the complaint be dismissed insofar as it alleges unfair labor practices in violation of Section 8(a)(5) of the Act and such other unfair labor practices on which there was found above a failure of proof. 'In the event that this Recommended Order be apopted by the Board, the words "a Decision and Order" shall be substituted for the words "the Recommended Order of a Trial Examiner" in the notice. In the further event that the Board 's Order be enforced by a decree of a United States Court of Appeals, the words "a Decree of the United States Court of, Appeals Enforcing an Order" shall be substituted for the words "a Decision and Order " "In the event that this Recommended Order be adopted by the Board, this provision shall be modified to read "Notify said Regional Director, in writing, within 10 days from the date of this Order what steps the Respondent has taken to comply herewith " APPENDIX NOTICE TO ALL EMPLOYEES Pursuant to the Recommended Order of a Trial Examiner of the National Labor Relations Board and in order to effectuate the policies of the National Labor 187 Relations Act, as amended, we hereby notify our employees that WE WILL NOT ask you if you are a member of a union or if you take part in union activities or what your feelings are about any union. WE WILL NOT promise you better employee benefits than the United Steelworkers of America, AFL-CIO, or any other union , could get for you if you withdrew from the above-named Union or any union and formed an independent employee committee to bargain collectively with the Company. WE WILL NOT threaten you with the withdrawal of existing employee benefits if you select the above-named Union or any union to represent you in collective bargaining with the Company WE WILL NOT threaten you with more difficult working conditions if you select the above-named Union or any union to represent you in collective bargaining with the Company WE WILL NOT threaten to close our plant if you select the above-named Union or any union to represent you in collective bargaining with the Company. You are all free to become or remain members of the United Steelworkers' Union or any other union, if you want to, and we won't punish you in any way if you do STOUTCO,INC (Employer) Dated By (Representative) (Title) This notice must remain posted for 60 consecutive days from the date of posting and must not be altered, defaced, or covered by any other material. If employees have any question concerning this notice or compliance with its provisions, they may communicate directly with the Board's Regional Office, 614 ISTA Center, 150 West Market Street, Indianapolis, Indiana 46204, Telephone 633-8921. Copy with citationCopy as parenthetical citation