Skaggs Pay Less Drug StoresDownload PDFNational Labor Relations Board - Board DecisionsMar 24, 1971189 N.L.R.B. 249 (N.L.R.B. 1971) Copy Citation SKAGGS PAY LESS DRUG STORES 249 Skaggs Pay Less Drug Stores and Roberta Green. Case 20-CA-5960 March 24, 1971 DECISION AND ORDER BY CHAIRMAN MILLER AND MEMBERS FANNING AND BROWN On November 9, 1970, Trial Examiner Robert L. Piper issued his Decision in the above-entitled proceeding, finding that Respondent had engaged in and was engaging in certain unfair labor practices and recommending that it cease and desist therefrom and take certain affirmative action, as set forth in the attached Trial Examiner's Decision. He also found that Respondent had not engaged in certain other unfair labor practices alleged in the complaint and recommended that those allegations be dismissed. Thereafter, the General Counsel filed exceptions to the Trial Examiner's Decision and a supporting brief and the Respondent filed cross-exceptions and a brief in support of cross-exceptions and in answer to the General Counsel's exceptions. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the National Labor Relations Board has delegated its powers in connection with this case to a three-member panel. The Board has reviewed the rulings of the Trial Examiner made at the hearing and finds that no prejudicial error was committed. The rulings are hereby affirmed. The Board has considered the Trial Examiner's Decision, the exceptions, cross-excep- tions, briefs, and the entire record in the case, and hereby adopts the findings, conclusions, and recom- mendations of the Trial Examiner. ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Relations Board adopts as its Order the recommend- ed Order of the Trial Examiner and hereby orders that the Respondent, Skaggs Pay Less Drug Stores, Oakland, California, its officers, agents, successors, and assigns, shall take the action set forth in the Trial Examiner's recommended Order. TRIAL EXAMINER'S DECISION STATEMENT OF THE CASE ROBERT L. PIPER, Trial Examiner: This proceeding, under Section 10(b) of the National Labor Relations Act, as amended, was heard at San Francisco, California on September 1, 1970,1 pursuant to due notice. The complaint, which was issued on June 19, on a charge filed March 3, alleged as amended that Respondent engaged in unfair labor practices proscribed by Section 8(a)(1) and (4) of the Act. Respondent's answer denied the alleged unfair labor practices. The General Counsel and Respondent filed briefs. The General Counsel's and Respondent's unop- posed motions to correct the official transcript of proceedings are hereby granted. Upon the entire record in the case and from my observation of the witnesses, I make the following: FINDINGS OF FACT 1. JURISDICTIONAL FINDINGS Respondent is a California corporation engaged in the retail sale of drugs, cosmetics, sundries, and dry goods, with a place of business located in Oakland, California. Respondent annually receives gross revenues in excess of $500,000, and purchases and receives in California directly from sources outside the State of California goods and supplies valued in excess of $50,000. Respondent admits, and I find, that it is an employer engaged in commerce within the meaning of Section 2(6) and (7) of the Act. II. THE LABOR ORGANIZATION INVOLVED Professional & Clerical Employees Division of Freight Checkers, Clerical Employees & Helpers, Local 856, International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America (hereinafter called the Union), is a labor organization within the meaning of Section 2(5) of the Act. III. THE UNFAIR LABOR PRACTICES A. Introduction and Issues During a prior Board proceeding (Cases 20-CA-5508, 5717, and 5718) involving this same Respondent, hearings were held on February 17, 18, 24, and 25. During the course of these hearings two employees and several former employees testified as witnesses for the General Counsel. On February 25 Respondent discharged Roberta Green, one of its employees who had testified for the General Counsel. On February 27, Respondent interviewed Victoria Burgess, the other employee who had testified for the General Counsel. The issues as framed by the pleadings are: (1) the discharge of an employee allegedly because she had given testimony at a prior hearing under the Act or had engaged in conduct sufficiently related to that hearing to possess a protected status; and (2) interference, restraint, and coercion allegedly by attempting to constructively dis- charge another employee because she had given testimony under the Act. B. Chronology of Events The parties stipulated that Roberta Green and Victoria 1 All dates hereinafter refer to 1970 unless otherwise indicated 189 NLRB No. 39 250 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Burgess, employed in Respondent's accounting depart- ment , were called by the General Counsel and gave testimony adverse to the interests of Respondent during the hearings which were held February 17, 18, 24, and 25 in the prior Board proceeding. Green testified on February 17 and Burgess testified on both February 18 and 24. Kenneth Lett was Respondent's controller and accounting manager, his immediate superior was Rex Bowers, Respondent's vice president of finance and corporate secretary, and Donald J. Eaton was Respondent's vice president of administration and company attorney. Lett was called by Respondent as a witness in the prior proceeding on both February 24 and 25. During a recess in the hearing on the afternoon of February 24 during the course of Lett's testimony, Green was obtaining a drink at the water fountain in the hall outside the courtroom. Lett was standing behind her waiting to get a drink at the fountain. Green turned around, saw Lett standing there and said to him: "You are a liar." Green spoke in a normal and deliberate tone of voice. Either Lett denied the accusation and Green repeated it, or nothing further was said. In any event Lett returned to the witness stand after the recess. Lett was upset but said nothing about the incident until after he was excused from the stand and the hearing terminated at approximately 5 p.m. He then advised both of the counsel for the General Counsel, Respondent's counsel and Eaton, in a group, that Green had called him a liar in the hall outside the courtroom during the recess. Lett, Eaton, and Respondent's counsel, Don T. Hubner, Jr., proceeded to a nearby restaurant to discuss the incident. Lett was understandably angry and upset, having been accused of perjury, a serious offense. Lett told Hibner and Eaton that Lett also was upset because he believed that he would be unable to maintain discipline and morale in the accounting department if it became known among the employees that Green had with impunity called him a liar under oath. Respondent knew that Green was one of the most outspoken employees in the accounting department. Lett had approximately 102 employees, 100 of whom were women, in his department. For these reasons, Lett wanted to fire Green immediately. However, Hubner advised against it, pointing out that although Lett had adequate cause to fire Green, her discharge would probably result in the filing of a charge with the Board and expensive litigation because the incident had occurred during a Board hearing at which Green had been called as a witness. Hibner advised instead that Respondent confer with Green as soon as possible when she was no longer attending the hearing , point out the seriousness of her accusation of perjury, explain that honest witnesses frequently differ in their recollection of the same event, and try to calm her down, secure a retraction of her accusation and avoid the potential departmental problem. Eaton was of the same view and accordingly Respondent decided to follow Hibner's advice. The record establishes, and I find, that Respondent decided not to terminate or otherwise disci- pline Green if she retracted her accusation, which in turn would eliminate the disciplinary and morale problem which concerned Lett. Because of numerous previous conflicts in the testimony during the then-pending proceeding, Hibner also recommended that Respondent obtain an accurate transcript of the proposed conference with Green by use of a tape recorder or stenographer. The following morning, February 25, Green reported for work at her office instead of returning to the hearing. Lett was scheduled to resume the witness stand, but he and Eaton were present at the office before the hearing was scheduled to commence. In view of Hibner's advice, they decided to call Green to the office immediately, explain the situation, and attempt to secure a retraction. Pursuant to Hibner's suggestion, Eaton arranged to have his legal secretary, Mrs. Majorie Beaver, take the interview in shorthand, at which she was accomplished, by listening on an intercom or talk-a-phone system in an adjoining office. Lett summoned Green to Eaton's office where the three talked. Eaton started the interview by advising Green that they wished to discuss the incident that had occurred the previous day during the recess in the hearing. Thereupon Lett spoke up and told Green that they were referring to the incident when she had called him a liar. Green replied that she had been upset and knew she should not have said it, but then said to Lett: "But you are a liar." She then turned to Eaton and said to him: "You are a liar too." Lett, whom I credit, testified that after those statements by Green, Lett felt that the entire purpose of the meeting had been frustrated. Green then described a specific instance in Lett's testimony the previous day which she considered to be untrue. Eaton tried to smooth the troubled waters by telling Green that everyone was entitled to his opinion and each one testified to what he honestly believed. During the conversation Green referred to several items of Lett's testimony which she considered untrue, and four or five times reiterated that Lett was a liar. She also repeated that Eaton was a liar. Lett asked Green how she could wish to continue working for him if she considered him a liar. After 5 or 10 minutes of such discussion it became apparent to both Lett and Eaton that Green was not only not going to retract her accusation, but instead had reiterated it several times and in addition had accused Eaton of being a liar. Accordingly Lett terminated her. He testified that he decided to fire Green because she had called him a liar under oath the preceding day, and because she had again called him and Eaton liars repeatedly during the interview. Lett, whom I credit, also stated that Green's testimony at the hearing had nothing to do with his decision to terminate her, which was based solely on the fact that she had called him a liar under oath, had reiterated her accusation and had accused Eaton of lying also. The substance of the foregoing interview was derived from the testimony of Eaton, Lett, and Green and the first 3-1/4 pages of the transcript prepared by Beaver from her shorthand notes, which transcript was received in evidence as past recollection recorded. Beaver testified that she could not recall the conversation, that reading her transcript did not in fact refresh her recollection, but authenticated the first portion of the transcript as true and accurate at the time made, shortly after the interview, including certain corrections made by Lett and Eaton. During the first portion of the interview, before Green left the office and returned, she was composed and spoke in a normal tone of voice. After her termination, Green asked for a good SKAGGS PAY LESS DRUG STORES 251 reference, which Lett agreed to give her. She thereupon left the office. Within less than a minute she returned and engaged in further conversation with Lett and Eaton in a loud yelling voice. Beaver admitted that she was unable to get an accurate transcript of this further conversation because of the uproar and the fact that upon occasion all three of them were talking at the same time. However she testified credibly that the transcript prior to that interrup- tion was substantially accurate although not verbatim. The portion of the conversation after Green returned is not significant, inasmuch as it consisted primarily of a discussion between Lett and Green concerning incidents involved in the prior proceeding, not relevant to the issues in this proceeding, and Green again reiterating that both Lett and Eaton were liars. I place no reliance upon that portion of the transcript. The interview terminated by Lett advising Green that he and Eaton would have to leave for the hearing that day. Green then informed four employees in her office that she had been fired because she had called Lett a liar. Green after securing her paycheck also returned to the Board hearing that day. With one exception there is no substantial difference between Green's testimony and that of Lett, Eaton, and Beaver concerning the interview on February 25. Green testified that she had been excused by the General Counsel the previous day from returning to the hearing and accordingly had returned to work on the morning of February 25, at which time she was called to Eaton's office by Lett. She admitted calling Lett a liar during the recess at the hearing the preceding day. According to her, during the interview Lett asked her if she realized that she had accused him of perjury, a very serious offense, and she replied that she was sorry but nevertheless he was a liar. Green admitted reiterating four or five times during the interview that Lett was a liar, and also calling Eaton a liar. The only real difference between her testimony concerning the interview and that of Lett, Eaton, and Beaver was that Green contended that she did not refer to Eaton as a liar until after her termination. In addition to the transcript, Lett and Eaton, whom I credit, both testified that Green accused Eaton of being a liar before her termination. The record establishes, and I find, that at the outset of the interview Green in her first statement reiterated that Lett was a liar and then stated that Eaton was a liar too. On February 27 Lett summoned Burgess to his office. Bowers, Lett's superior, and Ray Vasques, a supervisor in the accounting department, were also present. A week or so earlier, Burgess had informed her supervisor that her husband, who was employed by the State of California, was considering transferring to a job in Los Angeles, in which event she would be quitting and moving to Los Angeles. Burgess had taken time off to make a trip to Los Angeles to check possible living quarters. Lett wanted to ascertain the status of Burgess' plans and asked whether and when she was planning to leave Respondent's employ. Burgess replied that her husband had decided to take the job in Los Angeles and that they would be moving there about April 15, about which time she would be quitting Respondent's employ. According to Burgess, whom I credit, Lett then told her that he was not going to fire her, but that he wished that she would leave voluntarily because her presence at Respon- dent was bothering the other employees and was annoying to management. He also stated that she could not very well be happy working there because it seemed that everytime something came up she was always on the opposite side of management . (In the just-completed Board proceeding, Burgess and two other employees had testified about being criticized and threatened with termination by Bowers for engaging in extensive , allegedly prounion discussions with other employees during work time . In this connection, Bowers had testified that Respondent had an oral rule known to its employees prohibiting solicitation during work time . In rebuttal , Burgess had testified that Respondent had permitted the solicitation of funds on behalf of a certain religious organization and Girl Scouts and Camp Fire Girls to sell cookies and candy in the office area during working hours in the presence of supervisors.) Burgess answered Lett by replying that she was happy working for Respondent but had been subpenaed to the hearing, and had to tell the truth because she believed that there was more involved in being a witness than just the possibility of perjury, because you had to live with your own conscience, to which Lett agreed. Lett and Burgess also discussed the incident testified to in the prior proceeding for which Burgess and two other employees had been criticized and threatened for engaging another employee in conversation during work time, allegedly advocating the Union. As Burgess was leaving the interview, Lett referred to Burgess ' prior testimony concerning buying candy from children soliciting in the office, and told her not to buy any more candy in the office. On the morning of March 5 Lett again called Burgess to his office and criticized her for taking too much time on her coffee and luncheon breaks . Burgess denied that she had done so. Burgess accused Lett of singling her out which Lett denied. On the afternoon of March 5 Lett again called Burgess to his office at which time he interrogated her about the charge in this proceeding which had been filed by Green on March 3. Lett had a copy in his hand. The charge among other things referred to Respondent threatening and coercing an employee on or about February 27 because she had given testimony adverse to Respondent in the prior proceeding. Lett asked Burgess if she had filed or signed a complaint. Burgess replied that she had not. At Lett's request, Burgess signed a statement , prepared by Beaver, setting forth the interview, and an additional statement read to Burgess by Lett before the interview advising her that an unfair labor practice charge had been filed by Green, that Burgess' statement was solely for the purpose of investigating that charge, that if it accurately reflected the conversation she should sign it, that she was free to sign or not as she desired, and that there would be no reprisals in either case . Burgess was not terminated and left Respon- dent's employ voluntarily on or about March 27. The foregoing findings with respect to the interview of February 27 are based upon the credited testimony of Burgess. (The two conversations on March 5 were substantially undisputed.) Bowers testified that the conver- sation on February 27 dealt only with whether or not Burgess was leaving Respondent's employ to move to Los Angeles, and denied the other comments attributed to Lett 252 DECISIONS OF NATIONAL LABOR RELATIONS BOARD by Burgess. However, on cross-examination Bowers' memory was refreshed and he recalled Lett's statement to Burgess about not buying anymore candy in the office. Vasques, who testified after Bowers, also recalled Lett's statement to Burgess concerning the purchase of candy in the office. Both of them denied that Lett made any of the other statements attributed to him by Burgess. On direct examination as an adverse witness, Lett testified that the interview was limited to his inquiry concerning whether and when Burgess was planning to leave and his "facetious" comment that she should not buy any more cookies or candy in the office. He denied making the other statements. However, when confronted with his signed declaration, Lett then admitted telling Burgess that some of the other employees were complaining that she was talking to them too much and interfering with their work. He also admitted telling Burgess that he had received reports that she had been making derogatory remarks about her job and her supervisors, and recalled that she had stated during the interview that she was happy working there. He further recalled telling her that he was not in any way referring to the fact that she had been a witness at the hearing, and that everyone was entitled to his own opinion and must testify how he honestly felt. C. The Discharge of Roberta Green The complaint alleged that Respondent discharged Green because of testimony she gave in the prior Board hearing and/or because she "engaged in conduct sufficient- ly related to that hearing as to possess a protected status." As hereinabove found, the record establishes that Lett discharged Green because she had called him a liar under oath during a recess in the hearing the preceding day, had reiterated her accusation four or five times the succeeding day, and had also on that occasion called Eaton a liar, and that her testimony at the hearing had nothing to do with Lett's decision. In fact, Respondent, pursuant to its counsel's advice, had decided on February 24 not to discharge Green because she had accused Lett of perjury during the recess, but instead explain to her the seriousness of the accusation, that witnesses often honestly disagreed in their recollection of events, and seek a retraction to prevent the disciplinary and morale problem in the department which might result from knowledge of her making such an accusation with impunity. Only after Green repeatedly reiterated her accusation and also called Eaton, Lett's superior, a liar, did Lett decide to terminate Green. The General Counsel alternatively contends that even if Respondent's real reason for discharging Green was because she had accused Lett of perjury, reiterated her accusation, and also called Eaton a liar, her discharge was in violation of the Act because she was engaging in conduct sufficiently related to the Board hearing to possess a protected status. In this connection the General Counsel contends that Green had been subpenaed to attend the hearing, that her first accusation occurred during a recess in that hearing, and that the hearings were still continuing the following day when she was interviewed by Lett at work and discharged for reiterating her accusation and also calling Eaton a liar. Thus he contends that in doing so Green was engaging in conduct so closely related to the hearing as to warrant a protected status under the provisions of Section 8(a)(4) of the Act. The Board has held that where an employee engages in actions or conduct "inextricably intertwined with and derived from" his original charges and the giving of testimony in support thereof, a discharge or other discrimination therefor violates both Sections 8(a)(4) and (1) of the Act independently.2 The record establishes that Green testified on February 17 and was not thereafter called to the witness stand. While she may have been in attendance at the hearing on February 24 pursuant to a subpena when she made her accusation in the hallway during the recess, there can be no question but that she was excused from further attendance that afternoon by the General Counsel and accordingly returned to work on February 25, the last day of the hearing, at which time she was no longer under subpena as a witness. Even if Green was in attendance at the hearing pursuant to the General Counsel's subpena 1 week after she had testified, her accusation of perjury in the hall during a recess would not appear to be so inextricably intertwined with and derived from her contentions and her giving of testimony as to warrant a protected status for such an unprovoked accusation. In any event, her connection with the hearing as a witness had terminated the following day when she repeatedly reiterated her accusation and embel- lished it by also calling Eaton a liar. Clearly that conduct was not so "inextricably intertwined" with the hearing or the fact that she had been a witness as to deserve a protected status. Upon a consideration of the entire record, I am convinced and find that the General Counsel has failed to sustain his burden of proving that Green was discharged for testifying under the Act, or for any other reason proscribed by Section 8(a)(4) or (1) of the Act. D. Interference, Restraint, and Coercion The complaint alleged that on or about February 27 Respondent interfered with, restrained, or coerced its employees in the exercise of rights guaranteed by Section 7 of the Act by attempting to constructively discharge an employee (Burgess) because of her testimony at a prior Board hearing. As hereinabove found, on February 27 Lett, after ascertaining from Burgess that she planned to leave Respondent's employ in mid-April because of her hus- band's transfer to Los Angeles, told her that he was not going to fire her, but that he wished she would leave voluntarily because her presence was bothering the other employees and was annoying to management . He also stated that she could not be happy working there because it seemed that every time something came up she was always on the opposite side of management, an obvious reference to her prior testimony. After Burgess replied that she was happy working for Respondent and that she had to testify as she had both because she was testifying under oath and 2 Lakeland Bus Lines, Inc, 124 NLRB 123 (1959), and Brake Parts Company, 178 NLRB No 43 (1969) SKAGGS PAY LESS DRUG STORES 253 because of her own conscience, with which Lett agreed, Lett then cautioned her not to buy candy from children soliciting in the office, another obvious reference to her prior testimony adverse to Respondent. On March 5 Lett again called Burgess to his office and criticized her for taking too much time on her coffee and luncheon breaks. Burgess' testimony that she had not done so was not rebutted by Respondent. On the afternoon of the same day, Lett again summoned Burgess and interro- gated her about the charge filed by Green in this proceeding on March 3, which charge included an allegation that Respondent had threatened and coerced an employee on February 27 because she gave testimony adverse to Respondent in the prior proceeding. Lett asked Burgess if she had filed or signed a complaint and Burgess replied that she had not. A preponderance of the reliable, probative and substantial evidence in the entire record convinces me, and I find, that Respondent, by interrogation and harassment, including specific references to her prior testimony, tried to induce Burgess to quit, thereby attempting to constructively discharge her, because of her testimony at the prior Board hearing, thus interfering with, restraining, and coercing an employee in the exercise of rights guaranteed by the Act, in violation of Section 8(a)(1) of the Act. Upon the basis of the foregoing findings of fact and the entire record in the case, I make the following. CONCLUSIONS OF LAW 1. Respondent is an employer engaged in commerce, and the Union is a labor organization, within the meaning of the Act. 2. By interfering with, restraining, and coercing its employees in the exercise of rights guaranteed in Section 7 of the Act, Respondent has engaged in an unfair labor practice within the meaning of Section 8(a)(1) of the Act. 3. The aforesaid unfair labor practice affects commerce within the meaning of Section 2(6) and (7) of the Act. 4. Respondent has not, as alleged in the complaint, discharged an employee in violation of Section 8(a)(4) or (1) of the Act. THE REMEDY Having found that Respondent engaged in an unfair labor practice, I shall recommend that it cease and desist therefrom and take certain affirmative action of the type which is conventionally ordered in such cases as provided in the recommended Order below, which I find necessary to remedy and to remove the effects of the unfair labor practices and to effectuate the policies of the Act. Upon the foregoing findings of fact, conclusions of law and the entire record, and pursuant to Section 10(c) of the Act, I hereby issue the following recommended: ORDER Skaggs Pay Less Drug Stores, its officers, agents, successors, and assigns, shall: 1. Cease and desist from: (a) Attempting to cause its employees to quit, or attempting to constructively discharge them, because of their giving testimony under the Act. (b) In any like or related manner interfering with, restraining, or coercing its employees in the exercise of rights guaranteed to them by Section 7 of the Act. 2. Take the following affirmative action which will effectuate the policies of the Act: (a) Post at its office and place of business in Oakland, California, copies of the attached notice marked "Appendix." 3 Copies of said notice, on forms provided by the Regional Director for Region 20, after being duly signed by Respondent's representative shall be posted by Respondent immediately upon reciept thereof, and be maintained by it for 60 consecutive days thereafter, in conspicuous places, including all places where notices to employees are customarily posted. Reasonable steps shall be taken to insure that said notices are not altered, defaced, or covered by any other material. (b) Notify the Regional Director for Region 20, in writing, within 20 days from the date of receipt of this Decision, what steps Respondent has taken to comply herewith.4 3 In the event no exceptions are filed as provided by Section 102 46 of the Rules and Regulations of the National Labor Relations Board, the findings, conclusions, recommendations and recommended Order herein shall, as provided in Section 102 48 of the Rules and Regulations, be adopted by the Board and become its findings , conclusions , and order, and all objections thereto shall be deemed waived for all purposes In the event that the Board's Order is enforced by a judgment of a United States Court of Appeals, the words in the notice reading "Posted by Order of the National Labor Relations Board" shall be changed to read "Posted pursuant to a judgment of the United States Court of Appeals enforcing an Order of the National Labor Relations Board " 4 In the event that this recommended Order is adopted by the Board, this provision shall be modified to read "Notify the Regional Director for Region 20, in writing, within 10 days from the date of this Order, what steps Respondent has taken to comply herewith " APPENDIX NOTICE TO EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government WE WILL NOT attempt to cause our employees to quit, or attempt to constructively discharge them, because of their giving testimony under the National Labor Relations Act. WE WILL NOT in any like or related manner interfere with, restrain, or coerce our employees in the exercise of any of the rights guaranteed them by the National Labor Relations Act. All of our employees are free to become or remain, or refrain from becoming or remaining, members of Profes- sional & Clerical Employees Division of Freight Checkers, Clerical Employees & Helpers, Local 856, International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America, or any other labor organization, except to the extent that such right may be affected by an agreement conforming to the provisions of Section 8(a)(3) of the National Labor Relations Act. 254 DECISIONS OF NATIONAL LABOR RELATIONS BOARD SKAGGS PAY LESS DRUG This notice must remain posted for 60 consecutive days STORES from the date of posting and must not be altered, defaced, (Employer) or covered by any other material. Any questions concerning this notice or compliance with Dated By its provisions, may be directed to the Board's Office, 450 (Representative) (Title) Golden Gate Avenue, Box 36047, San Francisco, California This is an official notice and must not be defaced by 94102, Telephone 556-0335. anyone. Copy with citationCopy as parenthetical citation