Site Oil Co. of MissouriDownload PDFNational Labor Relations Board - Board DecisionsJul 13, 1962137 N.L.R.B. 1274 (N.L.R.B. 1962) Copy Citation 1274 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Site Oil Company of Missouri ; Site Oil Company of Michigan, Inc. (its wholly owned subsidiary ) ; William Vaughn, Agent of Site Oil Company of Missouri and Site Oil Company of Michi- gan, Inc. ( its wholly owned subsidiary ) ; Baron Herman, Agent of Site Oil Company of Missouri and Site Oil Company of Michigan , Inc. (its wholly owned subsidiary ) and Local 299, International Brotherhood of Teamsters , Chauffeurs, Ware- housemen , and Helpers of America , Ind. Case No. 7-CA-2876. July 13, 1962 DECISION AND ORDER On March 8, 1961, Trial Examiner Louis Libbin issued his Interme- diate Report in the above-entitled proceeding, finding that the Re- spondents had engaged in and were engaging in certain unfair labor practices and recommending that they cease and desist therefrom and take certain affirmative action, as set forth in the Intermediate Report attached hereto. Thereafter, the Respondents filed exceptions to the Intermediate Report and a supporting brief. On November 21, 1961, the Board heard oral argument in this matter. The Respondents, the General Counsel, the Charging Party, and the National Congress of Petroleum Retailers, Inc., pursuant to invitation of the Board to cer- tain interested parties, all participated in the oral argument. Briefs were also filed on behalf of the Charging Party and the National Con- gress of Petroleum Retailers, Inc. The Board has reviewed the rulings made by the Trial Examiner at the hearing and finds that no prejudicial error was committed. The rulings are hereby affirmed. The Board has considered the Interme- diate Report, the exceptions and briefs, the oral argument, and the en- tire record in the case, and hereby adopts the findings, conclusions, and recommendations of the Trial Examiner. Site Oil Company, referred to herein as Site, constructed a gasoline service station on West Eight Mile Road in Detroit, Michigan, in August 1960. On August 10, Vaughn, until then a supervisor of Site, began operating the station as a lessee. On August 13, four of the five attendants employed at the station signed union authorization cards on behalf of Local 299, Teamsters, and on August 17 the Union claimed majority representation and requested a meeting for negotiation of a contract. On August 20, Vaughn voluntarily terminated his lease with Site, and Baron Herman, who had not been previously associated with Site, began operating the station under a lease agreement similar to Vaughn's. Herman refused to rehire one of the station attendants, discharged three others, and hired replacements for them. The Board agrees with the Trial Examiner's finding that the dis- charge of these employees violated the Act and that there was a re- fusal to bargain in violation of Section 8(a) (5) if the individual 137 NLRB No. 145. SITE OIL COMPANY OF MISSOURI, ETC. 1275 lessee-operators were not independent contractors. The paramount issue for which the Board granted oral argument was, therefore, the status of the lessee-operators. In determining the status of persons alleged to be independent contractors, the Act requires the applica- tion of the "right of control" test.' Where the person for whom the services are performed retains the right to control the means by which the result is to be accomplished, the relationship is one of employment; but where control is reserved only as to the result sought, the relation- ship is that of independent contractor. The resolution of this question depends on the facts of each case, and any one factor alone is not determinative. Site owned the gasoline station and equipment which it leased to the lessees for an indefinite period, subject to termination upon 30 days' notice by either party. The lease also gave Site the additional option of terminating the lease upon 24 hours' notice if the station was being operated contrary to its terms. The lease required the lessee to devote full time to operating the station and to accept no outside work. The lessee obligated himself to pay a rental of 1 cent per gallon for all gasoline sold; to accept all products delivered by Site on a consign- ment basis; to keep inventory of all merchandise on hand; to make a daily sales report on Site forms; and to remit daily on all sales of Site products. Other provisions of the lease required the station to be open 24 hours a clay and for attendants to wear standard Site uni- forms; that the lessee would not sell any other products without the written approval of Site; and that Site would set both the wholesale and retail prices for its gasoline and oil products. Herman's operation of the station conformed to the requirements of the lease. Title to the inventory and supplies remained with Site. He submitted a daily report to Site and deposited a part of the re- ceipts, in payment of his account, to the credit of Site in a local bank. He submitted a weekly inventory report to Site at which time the necessary adjustments in amounts due were computed. Herman also sold a number of items such as cigarettes, packaged coal and wood, and auto accessories. He also owned certain small tools which were used at the station. Site paid all utilities and the cost of a business license while Herman paid the sales tax on all items except gasoline and oil. Herman sold the gasoline at the prices established by Site but was in fact permitted to sell oil at prices which he himself determined. The only identification at the station was that of Site. We are satisfied that Site reserved for itself extensive control over Herman's daily operation. This is manifested primarily by the terms of the lease which established the hours of operation, the price of his principal product, gasoline, and the requirement that all other 'Golden Age Dayton Corporation, 124 NLRB 916; C J. Patterson d/b/a .Serv-Us Bakers of Oklahoma, 121 NLRB 84 ; Albert Lea Cooperative Creamery Association, 119 NLRB 817 1276 DECISIONS OF NATIONAL LABOR RELATIONS BOARD products which Herman wished to sell could normally be handled only upon prior approval by Site .2 Furthermore, the control which Site exercised by virtue of the lease extended also to the lessee's capital investment and opportunity for profit. No investment was required for the lessee's major lines of products, since the gasoline and oil were consigned to him.' While Herman did purchase other items for sale at the station, his investment therein was small and was subject to the approval of Site. With respect to the major product sold, gasoline, the lessee's remuneration was in effect no more than a commission as Site set both the price which the lessee was to pay and the price at which he was to sell. Those items which Herman was permitted to purchase in his own discretion could not have constituted a major part of his income and were undoubtedly made available as convenience items in order to encourage patronage at the station and the sale of its petroleum products. In view of the extensive control exercised or reserved by Site over all the aspects of the lessee's operations, we conclude that the lessees were not independent contractors but were employees of Site so that the individuals under their control were also Site's employees.4 THE REMEDY At the oral argument, counsel for Site stated that the station in- volved here, which Herman had been operating as lessee, has been de- stroyed by fire and that it was uncertain whether it would be rebuilt. Consequently, the remedial order recommended by the Trial Examiner must be changed in certain respects. The obligation of the Respondent to bargain with the Union as exclusive representative of the service station attendants at Respondent's West Eight Mile Road station is hereby conditioned upon the resumption of business at that station. The rights of the four discriminatees to backpay will run from the date of the discrimination against them until the date when the West Eight Mile Road station was shut down by the fire. If the station has since been rebuilt, their backpay will run from the date of such re- opening until 5 days after an offer of reinstatement to them has been made, less their net earnings during the periods in which Respondents were obligated to employ them. If the Respondent does not intend to resume operations at the West Eight Mile Road station, its reinstate- ment and backpay liability will be terminated as of the date operations 2 Like the Trial Examiner, we regard the Site Policy for Service, which was posted on the premises, as an indication of Site's concern and right of ultimate control over the daily operations of the station. The Site Policy for Service sets out detailed instructions to the employees on how to conduct themselves with patrons. 8 Although Herman was required to make a $1,500 cash deposit upon signing the lease, we view this as a security deposit to insure performance rather than as an investment of capital since the entire amount would be returned to the lessee upon termination of their business relationship. 4 We agree with the Trial Examiner's conclusion that this case, on its facts, is dis- tinguishable from Clark Oil & Refining Corporation, 129 NLRB 750. SITE OIL COMPANY OF MISSOURI, ETC. 1277 ceased. We also reserve the right to modify our Order if there is a substantial change of conditions in the future or to clarify its appli- cation to specific circumstances which are not now apparent. Bermuda Knitwear Corporation, 120 NLRB 332. ORDER Upon the entire record in the case, and pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Relations Board hereby orders that the Respondents, Site Oil Com- pany of Missouri and Site Oil Company of Michigan, Inc., Detroit, Michigan, their officers, agents (including Baron Herman), successors, and assigns, shall : 1. Cease and desist from : (a) Discouraging membership in Local 299, International Brother- hood of Teamsters, Chauffeurs, Warehousemen, and Helpers of Amer- ica, Ind., or in any other labor organization, by discharging or refusing to reemploy their employees, or by discriminating in any other manner in regard to their hire or tenure of employment or any term or condi- tion of employment. (b) Refusing to bargain collectively with respect to rates of pay, wages, hours of employment, and other terms and conditions of em- ployment with the above-named Union as the exclusive representative of all their employees in the following appropriate unit : All gasoline service station employees at Respondents' West Eight Mile Road, Detroit, Michigan, station, excluding supervisors as de- fined in the Act. (c) Promising employees wage increases and other economic bene- fits if they would repudiate the Union and threatening employees with loss of employment in order to defeat the Union. (d) In any other manner interfering with, restraining, or coercing employees in the exercise of the right to self-organization, to form labor organizations, to join or assist the above-named or any other labor organization, to bargain collectively through representatives of their own choosing, and to engage in other concerted activities for the purposes of collective bargaining or other mutual aid or protection, or to refrain from any or all such activities, except to the extent that such right may be affected by an agreement requiring membership in a labor organization as a condition of employment, as authorized by Section 8(a) (3) of the Act, as modified by the Labor-Management Reporting and Disclosure Act of 1959. 2. Take the following affirmative action which the Board finds will effectuate the policies of the Act : (a) Upon request, bargain collectively with Local 299, Interna- tional Brotherhood of Teamsters, Chauffeurs, Warehousemen, and Helpers of America, Ind., if and when operations at the West Eight 1278 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Mile Road station are resumed, as the exclusive representative of the employees in the above-described appropriate unit with respect to rates of pay, wages, hours of work, and other terms and conditions of employment, and embody in a signed agreement any understanding reached. (b) Offer to Calvin Peacock, Arthur Whiteus, Wilbur Stone, and Ronald Slone immediately and full reinstatement to their former or substantially equivalent position, without prejudice to their seniority and other rights and privileges, and make them whole for any loss of earnings each may have suffered as a result of the discrimination against him, in the manner set forth in the sections of the Intermediate Report and of this Decision entitled "The Remedy." (c) Preserve and, upon request, make available to the Board or its agents, for examination and copying, all payroll records, social se- curity payment records, timecards, personnel records and reports, and all other records necessary to analyze the amount of backpay due under the terms of this Order. (d) Post at their West Eight Mile Road gasoline service station, if and when it resumes operation, in Detroit, Michigan, copies of the notice attached hereto marked "Appendix." I Copies of said notice, to be furnished by the Regional Director for the Seventh Region, shall, upon being duly signed by the Respondents' representatives, be posted by them immediately upon receipt thereof, and be maintained by them for 60 consecutive days thereafter, in conspicuous places, including all places where notices to employees are customarily posted. Reasonable steps shall be taken by the Respondents to insure that said notices are not altered, defaced, or covered by any other material. (e) Notify the Regional Director for the Seventh Region, in writ- ing, within 10 days from the date of this Order, what steps have been taken to comply herewith. MEMBERS LEEDOM and RODGERS, dissenting : The controlling issue in this case is whether the lessee of Site, at the location here involved, is an employee of Site or an independent contractor. On the record facts, we would find that the lessee is an independent contractor, and consequently that the employees under his control are his employees and not those of Site. In reaching a contrary conclusion, and holding that the lessee is an employee of Site, our colleagues have, in our opinion, incorrectly applied the applicable precedents. As our colleagues state, Board precedent supports the application of the "right of control" test, in determining whether individuals are 5 This notice is amended by substituting for the words "The Recommendations of a Trial Examiner" the words "A Decision and Order." In the event that this Order is en- forced by a decree of a United States Court of Appeals, there shall be inserted before the words "Pursuant to a Decision and Order " the words "Pursuant to a Decree of the United States Court of Appeals , Enforcing an Order." SITE OIL COMPANY OF MISSOURI, ETC. 1279 employees or independent contractors. While our colleagues also properly state that each case turns on its own facts, we believe that in reaching their conclusions they have taken a limited view of the facts. Since it is the total situation which is determinative, the elements to be considered should include not only the control exercised, but also the risks undertaken, and the existence or nonexistence of opportunity for profit resulting from the exercise of sound judgment by the indi- viduals concerned 6 In assessing the total situation, we think it essential to allude to these additional facts, which we deem significant. Thus, it is clear that Site neither exercised nor purported to exercise control over the lessee's day-to-day operations, inasmuch as Site's district supervisor visited the station only once every 2 weeks, and then primarily for the purpose of taking orders for products and distributing promotional materials; and although Site may have been concerned with how the lessee's employees conducted themselves, the lessee was under no obli- gation to adhere to Site's suggestions as to service policy. In addition, it was the lessee, and not Site, who (1) paid the premiums for the fidelity bond and holdup insurance; (2) assumed any liabilities result- ing from the operation of the station ; (3) determined the personnel needs of the station, hired and discharged employees, and set the employees' wages and hours, all without consulting Site; and (4) paid social security taxes with respect to their employment. Finally, it was the lessee, and not Site, who ran the risk of operational losses and would benefit from operational profits. These are all elements signifying an independent contractor relationship. When the total situation, including the foregoing facts, is consid- ered, the picture emerges of a station operator who, although subject to certain controls, was nevertheless free to exercise his independent operational judgment in the significanct areas which would determine whether he made a profit or incurred a loss. The unit profit on gasoline and oil was controlled by Site. Otherwise, whether, and the extent to which, the station was operated at a profit or a loss, depended on the amount of capital which the lessee had to invest in additional income- producing items, and on the lessee's ability to minimize his operating costs and to maximize his sales of other products, as well as Site's. This case is, in our opinion, controlled by the Clark Oil case,' and we cannot agree with our colleagues' attempt to distinguish it. In Clark, the Board, in finding an independent contractor relationship, relied in part on the fact that Clark's lessees were required to invest from $800 to $1,400. Here, too, Site's lessee, Herman, was required to 6 U S. v Silk, doing business as Albert Salk Coal Co , 331 US 704, 718-719; National Van Lines, Inc. v N L.R.B , 273 F 2d 402, 403-404 (C.A. 7) ; United Insurance Company of America v. N L.R.B., 304 F. 2d 86 (CA 7). 7 Clark Oil & Refining Corporation , 129 NLRB 750. 1280 DECISIONS OF NATIONAL LABOR RELATIONS BOARD make a substantial investment, in the amount of $1,500, in order to secure the lease; and however it be named, the fact of the investment remains, as does the fact that this lessee made other substantial in- vestments, indicated an intention to purchase items such as tires and batteries from suppliers other than Site, and in fact did purchase other items, such as cigarettes, raincoats, and soft drinks, from suppliers other than Site. Neither is the fact that Clark's lessees, unlike Site's, could theoretically purchase gasoline and oil from other suppliers, a valid basis for distinction. In Clark, the station rental was a nominal $1 per month if the lessee purchased gasoline from Clark, but became 3 cents per gallon of gasoline sold if the lessee purchased the gasoline elsewhere. This prohibitive rental differential insured as a practical matter that Clark's lessees, like Site's, would purchase gasoline from the lessor. As the total picture reflects an independent contractor relationship, we must disagree with our colleagues' conclusion that Site's lessee at this station was an employee of Site. It seems to us that our col- leagues' conclusion results from a too-limited view of the applicable test and an attempt to distinguish the indistinguishable. Because of this, their decision here can only cause uncertainty in the application of the Act and will necessarily have an unsettling effect on a great number of long-established relationships. As the record fails to establish that the lessee's operations, con- sidered separately from Site's, satisfy the applicable jurisdictional standards, we would, accordingly, dismiss the complaint. APPENDIX NOTICE TO ALL EMPLOYEES Pursuant to a Decision and Order of the National Labor Relations Board, and in order to effectuate the policies of the National Labor Relations Act, as amended, we hereby notify you that : WE WILL NOT discourage membership in Local 299, Interna- tional Brotherhood of Teamsters, Chauffeurs, Warehousemen, and Helpers of America, Ind., or in any other labor organization, by discharging or refusing to reemploy any of our employees or by discriminating in any other manner in regard to their hire and tenure of employment or any term or condition of employment. WE WILL NOT promise employees wage increases or other eco- nomic benefits if they would repudiate the Union, nor will we threaten employees with loss of employment in order to defeat the Union. WE WILL NOT in any other manner interfere with, restrain, or coerce employees in the exercise of the right to self-organization, SITE OIL COMPANY OF MISSOURI, ETC. 1281 to form labor organizations, to join or assist the above-named or any other labor organization, to bargain collectively through representatives of their own choosing, and to engage in any other concerted activities for the purpose of collective bargaining or other mutual aid or protection, or to refrain from any or all such activities, except to the extent that such right may be affected by an agreement requiring membership in a labor organization as a condition of employment as authorized in Section 8(a) (3) of the Act, as modified by the Labor-Management Reporting and Disclosure Act of 1959. WE WILL offer to the following named employees immediate and full reinstatement to their former or substantially equivalent positions, without prejudice to their seniority and other rights and privileges, and make each whole for any loss of pay he may have suffered by reason of the discrimination against him : Calvin Peacock Wilbur Stone Arthur Whiteus Ronald Slone WE WILL, upon request, bargain collectively with Local 299, International Brotherhood of Teamsters, Chauffeurs, Warehouse- men, and Helpers of America, Ind., as the exclusive representa- tive of all employees in the appropriate bargaining unit described below with respect to rates of pay, wages, hours of employment, and other terms and conditions of employment, and embody in a signed agreement any understanding reached. The bargaining unit is: All gasoline service station employees at our West Eight Mile Road, Detroit, Michigan, station, excluding supervisors as defined in the Act. All our employees are free to become, remain, or to refrain from becoming or remaining, members in the above-named or in any other- labor organization. SITE OIL COMPANY OF MISSOURI; SITE OIL COMPANY OF MICHIGAN, INC. (ITS WHOLLY OWNED SUBSIDIARY) ; AND THEIR AGENT BARON HERMAN, Employer. Dated---------------- By------------------------------------- (Representative ) (Title) This notice must remain posted for 60 days from the date hereof,. and must not be altered, defaced, or covered by any other material. Employees may communicate directly with the Board's Regional Office, Industrial Building, 232 W. Grand River, Detroit, Michigan,, 649856-63-vol. 137-82 1282 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Telephone Number, Woodward 2-3830, if they have any question concerning this notice or compliance with its provisions. INTERMEDIATE REPORT AND RECOMMENDED ORDER STATEMENT OF THE CASE Upon charges filed by Local 299, International Brotherhood of Teamsters, Chauf- feurs, Warehousemen, and Helpers of America, Ind., herein called the Union, against the Respondents Site Oil Company of Missouri and Site Oil Company of Michigan, Inc., the General Counsel of the National Labor Relations Board, by the Regional Director for the Seventh Region (Detroit, Michigan), issued his complaint, dated October 14, 1960, alleging violations of Section 8(a)(1), (3), and (5) of the National Labor Relations Act, as amended. With respect to the unfair labor prac- tices, the complaint alleges, in substance, that Respondents (1) discharged four named employees because of their union and concerted activities, (2) refused to recognize or deal with the Union which represented a majority of their employees in a designated appropriate unit, and (3) engaged in specified acts of interference, restraint, and coercion In their duly filed answers, as amended at the hearing, Re- spondents admit certain jurisdictional and other allegations in the complaint but deny the commission of any unfair labor practices. Pursuant to due notice, a hearing was held before Trial Examiner Louis Libbin at Detroit, Michigan, on November 30, 1960. The General Counsel and the Re- spondents appeared and were represented at the hearing and were afforded full op- portunity to be heard, to examine and cross-examine witnesses, to present oral argu- ment, and to file briefs. On February 2, 1961, the Respondents and the General Counsel filed briefs which I have fully considered. Upon the basis of the entire record I in the case, and from my observation of the witnesses and their demeanor, I make the following: FINDINGS OF FACT 1. THE BUSINESS OF RESPONDENTS SITE OIL COMPANY Site Oil Company of Missouri is a Missouri corporation. Site Oil Company of Michigan, Inc., a Michigan corporation, is a wholly owned subsidiary of Site Oil Company of Missouri. Both corporations, herein jointly referred to as Site or Respondent Site, have their principal offices at the same location at Clayton, Missouri. They are both engaged in the purchase, sale, and distribution of oil and petroleum products and in the operation of gasoline stations, and are affiliated businesses with common officers, ownership, directors, and operators. During the calendar year 1959, Site Oil Company of Missouri did a gross volume of business in excess of $1,000,000. During the same period it purchased, transferred, and delivered to its various gasoline stations oil, petroleum, and related products, valued in excess of $50,000, which were purchased and transported to said gasoline stations directly from suppliers located in States other than the States within which the particular gasoline stations being supplied were located. During the calendar -year 1959 Site Oil Company of Michigan, Inc., transferred and delivered to its Michigan gasoline stations oil, petroleum, and related products, valued in excess of $50,000, which were purchased and transported to said gasoline stations from sup- pliers located in the State of Michigan, which suppliers had received said oil, petro- leum, and related products directly from States other than the State of Michigan. Upon the above admitted facts, I find, as Respondents admit, that at all times material herein, Respondents Site Oil Company of Missouri and its wholly owned sub- sidiary, Site Oil Company of Michigan, Inc., at all times material herein, constitute a single integrated enterprise engaged in commerce within the meaning of Section 2(6) and (7) of the Act. H. THE LABOR ORGANIZATION INVOLVED The complaint alleges, the answers admit, and I find that Local 299, International Brotherhood of Teamsters, Chauffeurs, Warehousemen, and Helpers of America, Ind., is a labor organization within the meaning of Section 2(5) of the Act. ' On January 30, 1961, the General Counsel filed a motion to correct the record in one specific respect. As the Respondents have filed no objections, the motion is granted and the record is hereby corrected in accordance therewith. Said motion will be marked "General Counsel's Exhibit No. 14" and will be placed in the official exhibit folder. SITE OIL COMPANY OF MISSOURI, ETC. 1283 III. THE UNFAIR LABOR PRACTICES A. Introduction; the issues Respondents Site Oil Company of Missouri and Site Oil Company of Michigan, Inc., its wholly owned subsidiary, are herein jointly referred to as Site or Respondent Site. Early in August 1960, Site completed the construction of -a new gasoline station at West Eight Mile Road in Detroit, Michigan. Respondent Vaughn began operating this station on August 10 under a lease agreement with Site. On August 13, four of the five attendants employed at the station signed union authorization cards. On.August 17, the Union sent a telegram to Site, claiming majority representation and requesting a meeting to negotiate a contract. On August 20, Vaughn terminated his lease agreement and Respondent Herman began operating the station under a similar lease agreement with Site. Herman retained three of the four employees who had signed union authorization cards. Shortly thereafter, Herman discharged these three employees. The issues litigated in this proceeding are: (1) Whether Respondents Vaughn and Herman were employees of Respondent Site or independent contractors when they operated the gasoline station at West Eight Mile Road in Detroit, Michigan; (2) whether the discharge of the four union adherents was violative of Section 8(a) (3) of the Act; (3) whether Site's refusal to recognize and deal with the Union was viola- tive of Section 8(a)(5) of the Act; and (4) whether Site engaged in independent acts of interference, restraint, and coercion violative of Section 8(a)( I) of the Act through the conduct of Vaughn and Herman. All parties agree that the dispositive issue is whether Vaughn and Herman were employees of Site or independent contractors. B. Sequence of events 2 Prior to August 9, 1960, William Vaughn had been employed by Respondent Site as regional supervisor under Regional Manager Denzil Hildebrandt. Both were ad- mittedly supervisors within the meaning of the Act. About that time Site had com- pleted the building of a new gasoline station at West Eight Mile Roard in Detroit, Michigan. During the preceding week, Hildebrandt and Vaughn spent most of their time at this station and hired two of the employee attendants. On August 9, Vaughn executed a lease agreement with Site for the operation of this station, with the oral understanding that he could resume his position as regional supervisor for Site when- ever he decided not to continue as operator of the station. The lease was signed on behalf of Site by Hildebrandt and Ward, regional sales manager for Site. The sta- tion started to pump gas on August 10, and by August 12 Vaughn had five attendants working at the station.3 1 Employees organize; Union claims majority representation and requests contract negotiations Pursuant to a telephone call from employee Calvin Peacock concerning union organization, Union Organizer John Whittenberg appeared at the station on the eve- ning of August 12 and inquired for Peacock. When he learned that Peacock was not on duty that evening, he returned the following evening, August 13, and spoke to all the employees except Page After explaining the benefits of a union, the four em- ployees signed union membership application and authorization cards that evening. On August 17, the Union sent a telegram addressed to Site's Regional Manager Hilde- brandt at the West Eight Mile Road station in Detroit, claiming to represent a major- ity of the station's employees and requesting a meeting to negotiate a collective- bargaining agreement covering the employees. The telegram warned against taking any discriminatory action against the employees and expressed the hope of an early reply. 2. Vaughn's conduct following receipt of telegram The Union's telegram was received at the West Eight Mile Road s4ation about 2:30 p.m. on August 17. Immediately after reading the telegram, Vaughn had a conversa- tion with employee Dan Page in ,the office. Vaughn stated that "these fellows never give us a chance to even open up the station before they went in the union," and ex- pressed a desire to meet their committeeman or steward to see if he could not offer 2 Unless otherwise Indicated , the factual findings in this section are based on admissions and credible evidence which Is uncontradicted. 3 These were Arthur Whiteus , Wilbur Stone , Dan Page , Ronald Slone , and Calvin Peacock 1284 DECISIONS OF NATIONAL LABOR RELATIONS BOARD them a better deal than the Union did. Vaughn then asked Page if he had signed up with the Union , and Page replied that he had not. Employee Peacock, who was preparing forms for use on his shift which started about 3 p .m., overheard Vaughn 's statements to Page. Peacock at that point volun- teered the fact that he was one of those who had signed up with the Union . Vaughn then asked Peacock why he had signed up. Peacock replied that it was to get job security and better benefits. Shortly thereafter , Vaughn called Site 's main office in St. Louis and attempted to talk to Regional Manager Hildebrandt . In Hildebrandt 's absence , Vaughn informed Regional Sales Manager Ward , one of the signers of the lease on behalf of Site, as to what had transpired . Hildebrandt was informed at the St. Louis office of the re- ceipt of the Union's telegram by Vaughn and later that day telephoned Vaughn who read the telegram over the telephone . During the course of one of the above tele- phone conversations , Vaughn stated that all the boys except Dan Page and Wilbur Stone had joined the Union and that he thought that Peacock was the instigator of the union activity ; urged that Hildebrandt return to Detroit as quickly as possible; and suggested that Page be placed in charge of the station. Beginning that night Vaughn for the first time called the attention of the employees to a document , entitled "Site Policy For Service," which contained detailed instruc- tions for employees to follow in waiting on customers .4 Vaughn stated that this was the company policy and that he wanted the employees to follow these rules. The document was then posted on the inside door of the supply cabinet to which em- ployees had frequent occasion to go. The next morning Vaughn told Page that he could defeat the Union if he could get five persons to lease the station with hun as copartners. 3. Vaughn gives up operation of station and Baron Herman signs lease as operator- On Thursday, August 18, Vaughn informed Hildebrandt that he no longer wished to operate the station and would like to go back to his former job as regional super- visor for Site, and suggested that Hildebrandt lease the station to Baron Herman who had evidenced some interest in the station. On August 19 Hildebrandt met Baron Herman at the station for the first time and negotiated a lease for the operation of the station. On August 20, Herman executed a lease similar to the one executed by Vaughn and about 3 p.m. assumed the operation of the station. About that time Vaughn told all the employees except Slone, in the presence of Herman and Hildebrandt, that he was terminating their employment because he was. leaving the station, that Herman was the new lessee, and that Herman would decide whether to rehire them. Slone was not in this group because he was not due to, report until 11 p.m. When Slone reported that night, Vaughn was still at the station; Herman, however, was not present. Vaughn told Slone that he was no longer the operator of the station and was terminating Slone's employment. He also advised Slone to remain and work his shift that night, and stated that Herman would hire him the next morning. 4. The failure to reemploy Peacock Calvin Peacock was the only employee not taken over by Herman. About 3 p.m. on August 20, Herman told Peacock that he had "no use" for Peacock and that he had another man whom he was going to bring in to take Peacock's place. Instead, Stone, who had already worked an 8-hour shift that day, was asked to work an addi- tional 8 hours, taking over Peacock's shift. A new employee by the name of Don Janowski did not begin working until Monday, August 22. 5. Herman's conduct; the discharge of the remaining union adherents After Herman became operator of the station, Hildebrandt spent the first week with him and remained at the station throughout the "Grand Opening," which oc- curred on the weekend of August 27. On or about August 22, Herman told em- ployees Whiteus and Stone that he did not want the Union at the station, that, while they had a right to vote as they pleased, he would give them increases in salary and commissions on sales if they would vote against the Union. On the evening of August 23, Union Representative Whittenberg, accompanied by Peacock, went to the station to see Herman. Whittenberg introduced himself as a representative of the Union and asked Herman if he could not put Peacock back to work. Herman declined on the ground that he had to make jobs for those who, had loaned him money to get started. Whittenberg specifically named Whiteus, Stone,. 'Copy is attached to this report marked "Appendix B." SITE OIL COMPANY OF MISSOURI, ETC. 1285 and Slone as being members of the Union and warned Herman not to discriminate against them.5 On Friday, August 26, on the eve of the "Grand Opening," Herman discharged these three remaining union members. Hildebrandt was present at the station at the time. Herman told the three employees that he had borrowed money from friends who were asking him for jobs and he therefore had to let them go for that reason . The "Grand Opening" operation was accomplished by three employees, with the volunteer help of friends and neighbors . Three new employees were hired - during the following week. 6. State mediation board meeting At a meeting of the State mediation board on August 30, attended by Herman and several union representatives , Herman stated that the reason the men were dis- charged was because he had to give the jobs to friends from whom he had borrowed money and whom he had to take in as partners . 6 He refused to discuss the matter any further or to recognize the Union. 7. Further contacts with Herman 7 About 10 days after the State mediation board meeting , Union Representatives 'Whittenberg and Haggerty went to the station and attempted to discuss union recogni- tion with Herman . Herman refused to discuss union recognition , stating that all the employees were investors in the station and therefore were partners . At this point Whittenberg pointed to one of the colored attendants and asked whether he was a partner too. Herman replied in the negative but added that they were thinking about it. About 2 weeks later , when Union Representative Haggerty again drove up to the station , Herman came out to the car , stated that he was having nothing to do with the Union , and walked away. C. Status of station operator and attendants All Respondents concede in their brief , as previously noted, that the real dis- positive issue is whether the station operator of the West Eight Mile Road station is an employee of Site or an independent contractor . This is so because they recognize, as the case was litigated , that the attendants employed at the station , who are the subject matter of the unfair labor practice charges, would be employees of Site only if the station operator were not an independent contractor . We first turn to a con- sideration of the leases and manner in which the stations operated. 1. The leases executed between Site and Vaughn and Herman Insofar as pertinent , the leases provide as follows: The lease covers the service station and equipment in the station , to be used for the specific purpose of a gasoline service station and limited services pertaining thereto . It runs for an indefinite period but is terminable by either party upon 30 days' notice and further gives Site the option of terminating on 24 hours ' notice if the station is not operated according to the terms of the lease or if the station is not operated "in accordance with the proper business methods as are commonly followed 5 The findings in this paragraph are based on the credited testimony of Whittenberg and Peacock . Herman admitted having discussed with Whittenberg the reasons for not having taken Peacock over along with the others He denied being told at that time that the other three employees were members of the Union and testified that he did not learn that until it was mentioned at the mediation board meeting held on August 30. Herman -did not testify in a frank and candid manner He admitted that the reasons he gave the -employees for their discharge were not the true reasons Moreover, it is undisputed that about August 22 he told Whiteus and Stone that he did not want the Union in the sta- tion and offered them wage increases and commissions if they would vote against the Union, as found in the text Under all the circumstances , including the demeanor of the witnesses , I do not credit Herman's denials 9 This finding is based on the credited testimony of Whittenberg and the stipulated testimony of Martin Haggerty, another union representative. Herman merely testified that he did not remember giving that as the reason , that he believes the reason he gave was that he wanted to bring in employees of his own choosing , and that he cannot remem- ber whether he said anything else. I The findings in this section are based on the credited testimony of Whittenberg and the stipulated testimony of Haggerty. 1286 DECISIONS OF NATIONAL LABOR RELATIONS BOARD in operating a retail gasoline service station." In this connection the lessee agrees to accept no outside work and to devote his full time to operating the station. As rental the lessee is to pay 1 cent per gallon for all gasoline sold. All products, in- cluding gasoline, are to be delivered to the lessee on consignment, with the require- ment that the lessee keep a perpetual inventory of all merchandise on hand, showing daily sales, and that he make a daily report on Site's report form and remit daily to Site on all sales made by him of Site's products. The lessee is prohibited, on penalty of automatic cancellation of the lease, from offering for sale or from purchasing any products from anyone other than Site, without Site's prior written approval. The lessee agrees that Site will establish he retail price on its products which Site can change from time to time. The lease then sets forth the specific retail price which the lessee is to charge for gasoline, and the lessee agrees that he will immediately change the retail price upon 1 hour's notice from Site. The lease sets forth the price which Site is to charge lessee for Site's gasoline and other products. The lessee agrees to pay for all expenses of operating the station, except for utilities and the necessary business licenses required to sell Site's products. The lessee also agrees to collect sales tax on all consigned merchandise, except gasoline and oil, and to remit and report paid taxes on Site's daily report. The lessee assumes the payment for gasoline shortages in excess of normal shrinkage and Site is given the right to have its agents enter the station to make an audit at any time to determine any gasoline shortages or any other discrepancies in the account between Site and the lessee. The premises may not be assigned, transferred, conveyed, or subleased without Site's written per- mission. The lessee is prohibited from using the premises as a garage or parking lot, from doing heavy repair, and from having pets, TV, female attendants, lessee's children on the premises, and pinball or vending machines not authorized by Site. Any of the foregoing practices "shall be construed as being in violation of this con- tract." The lessee agrees to keep the station open 24 hours daily and that all personnel at the station wear standard "Site" uniforms. The lease provides that the lessee shall indemnify and hold Site harmless from any claims, suits, loss, and liabil- ity resulting from the operation of the station by the lessee or his assistants or em- ployees, and that it is agreed that the lessee is an independent contractor and shall at no time pledge the credit of Site or hold himself out as Site's agent or employee. The lessee agrees to carry holdup insurance , and to guarantee the performance of the contract by depositing with Site a cash sum of money 8 and to pay an additional annual premium of $50 for a fidelity bond. Site is given the right to proceed on the fidelity bond if the performance guarantee is insufficient to pay Site's claims 2. The operations of Vaughn and Herman under the leases As previously found, Vaughn operated the station only for 10 days and then re- sumed his former position as a Site regional supervisor. The only money he paid Site when he executed his lease was $50, which was returned to him when he gave up the lease. Herman deposited with Site a cash bond of $1,500 to guarantee per- formance of the lease. All inventory and supplies on hand were taken over by both Vaughn and Herman on a consignment basis, with title remaining in Site. All gasoline and other merchan- dise thereafter delivered by Site to Vaughn and Herman were also on a consignment basis, with title remaining in Site. They were responsible for receipts from sales of such merchandise only after such sales had been made. Herman regarded Site's retail price list for oil and accessories as suggestive and deviated from the listed price on occasion. This was not true, however, with respect to the retail price for gasoline specified in the lease. Herman is required to accept Site credit cards sub- mitted by customers. Each day's receipts were picked up by Brinks daily and deposited to Site's account in a local bank. Herman submitted to Site a detailed weekly inventory together with notices of deposits. Herman also sold cigarettes and packaged coal and wood, which were not purchased from Site. Regional Manager Hildebrandt encouraged Herman in the sale of cigarettes as a business promotional scheme. The only identification appearing anywhere on the station is that of Site. Neither Herman's nor Vaughn's name appeared anywhere on the station, although Herman had registered under the Michigan Assumed Name Act as "Baron Herman Site Service." Everyone employed at the station wears "Site" uniforms. The station has been kept open 24 hours daily and only male attendants have been employed. Herman and Vaughn hired and fired employee attendants who worked at the station 8 Herman's lease required a cash sum of $1,500 ; Vaughn's lease required no immediate deposit but required the payment of $50 a month thereafter until a deposit of $1,000 was built up with Site. SITE OIL COMPANY OF MISSOURI, ETC. 1 287 and paid them from their own personal bank account. Herman withheld the income and social security taxes from the wages of these employees and made the returns on them. Posted on the inside door of the supply cabinet, where the pumping licenses are also posted and where the employees have frequent occasion to go, are a set of rules entitled "Site Policy For Service." These rules contain detailed instructions on how to render service to a customer. Vaughn told employee attendants that these rules were the company policy which he wanted them to follow. Herman admitted that these rules continued to be posted in the same place after he assumed the operation of the station and were still there as of the date of the hearing herein. Herman pays State sales taxes only on items not purchased from Site; all other sales taxes collected by him are transmitted to Site for payment by it. Site pays for elec- tricity, illuminating and heating gas, telephone, property taxes, and the business license fee. The station is visited periodically by Site's supervisors who take orders for ac- cessories and merchandise, and make suggestions with respect to the appearance of the station and the display of advertising. Herman has not always followed these suggestions. One of the admitted functions of the regional supervisor was to make sure that the station was not overstocked. 3. Concluding findings In this case, as in most cases, there exist factors which point to both an employer- employee relationship and to an independent contractor status. A determination must be made as to what extent, if any, Site has reserved the right to control the manner and means of operating the station. For it is the retention of this right of control, and not the actual exercise of the control, which is the test of an employer- employee relationship. The resolution of this question depends on the facts of each case and no one factor is determinative. Thus the Board has held that neither the precise terminology used by the parties in describing their relationship, nor the fact that the operator is not on Site's payroll, receives no vacations and holidays, and does not have social security and income tax deductions withheld by Site, nor the fact that the operator hires attendants whom he pays out of his own earnings and makes and remits the required social security and income tax deductions from their wages, are controlling on their status as independent contractors .9 The parties do not quarrel with the foregoing established Board principles but are in disagreement as to their application to the facts in this case. The Respondents contend that the instant case is controlled by a recent decision of the Board in Clark Oil & Refining Corporation, 429 NLRB 750, herein called Clark, in which the Board held that gasoline station dealers were independent contractors. After considering the provisions of the leases executed by the parties and the manner in which the stations were operated, the Board concluded in the Clark case that "the Respondent neither exercises nor has the right to control the manner or means of performance by the dealers." The General Counsel contends that, while the leases and operations in both cases are in many respects similar, there are nevertheless sufficient significant differences which warrant a different conclusion in the instant case. I agree. The Board has held that one of the most important elements bearing on the existence of the "right to control" is the right of the employer to hire and dis- charge the person doing the work and that, where the employer has the right to terminate the relationship at will, it indicates an employer-employee relationship, and not that of an independent contractor.10 Although both the Clark and Site leases permit termination by either party on 30 days' written notice, the lease in the instant case gives Site the additional option of terminating it on 24 hours' notice if the station is not operated in accordance with the proper business methods commonly followed in operating a retail gasoline service station. The Site Policy For Service, which was and remains posted on the inside door of the supply cabinet frequented by the attendants and to which the attendants were instructed by Vaughn to adhere, is an example of what Site regards as a proper business method to follow in operating the station As previously noted, these prescribe in minute detail the means and method of performing the work at the station. Even if these rules were to be regarded as mere suggestions, Site has retained the right to enforce these suggestions 9 See, e g., Buffalo Courier-Express, Inc, 129 NLRB 932 ; American Broadcasting Com- pany, a Division of American Broadcasting-Paramount Theatres, Inc, et at, 117 NLRB 13, 17-18; Squirt-Nesbitt Bottling Corp., 130 NLRB 24; Citizen-News Company, Inc, 97 NLRB 428, 433-434; NLRB. v. Nu-Car Carriers, Inc, 189 F. 2d 756, 759 (C A. 3) 10 See, e.9, Citizen-News Company, Inc, supra, Buffalo Courier-Express, Inc, supra; and Southern Shellfish Co., Inc., 95 NLRB 957. 1288 DECISIONS OF NATIONAL LABOR RELATIONS BOARD through this power to terminate the lease. In these circumstances, control over the manner and means of performing the work may be exercised just as effectively by means of suggestions as by direct orders." The element of risk of loss is another factor to be considered in determining whether the status is that of employer-employee or that of an independent con- tractor. Unlike the situation in Clark, the station operator in the instant case is not required to make any capital investment. Herman was merely required to post a $1,500 cash bond to guarantee performance of the contract and to pay the annual $50 fee for a fidelity bond. Vaughn was not even required to deposit any cash bond when he executed his lease. He merely agreed to pay $50 a month thereafter until the sum of $1,000 was accumulated with Site as a performance bond. All he paid down was $50, presumably for the fidelity bond premium, which wasreturned to him when he terminated the lease. Neither Herman nor Vaughn purchased any inventory or capital equipment. They each .took over the inventory and supplies on a consign- ment basis, with title remaining in Site. However, in the Clark case the dealers were required to purchase the equipment and inventory in the station and to provide work- ing capital. These amounts varied from $800 to $1,400, a capital investment which the Board did not regard as minimal. Lack of capital investment indicates a cor- respondent lack of the independent contractor relationship because it minimizes the operator's risk of loss and limits his control over equipment.12 Closely related to the risk of loss is the consideration of the opportunity for making a profit which is associated with the independent contractor status. Although the Clark lease required that the dealer maintain a spread of not less than 3 cents per gallon between the distribution and the retail prices, the lessee is free to deter- mine his own retail price above that spread and thereby regulate his profit. The Site lease, however, sets forth the specific retail price which the operator must charge for its gasoline and further requires the operator to change the retail price at any time upon 1 hour's notice from Site Thus, the operator's compensation is not controlled primarily by his industry or efficiency in performing the work required under the lease but is in substantial part affected by the decisions and activities of Site and is similar in this respect to wages in the nature of commissions paid to employees who serve employers.13 Moreover, in the Clark case, unlike the instant case, the lessee may elect to dis- continue his Clark franchise privilege and obtain his products from sources other than Clark. The only penalty imposed in that event is the conversion of his rental from $1 per month to 3 cents on each gallon sold in an average month. Such free- dom of divorcement, which is an indicia of an independent contractor status, is not permitted by the Site lease which provides that the lease shall automatically be canceled when gasoline, kerosene, oil, and automobile products are purchased else- where than from Site and offered for sale without the prior written approval of Site. Additional restrictions in the Site lease, which reserve to Site a relevant measure ,of control over the manner and means of operating the station and which are absent from the Clark lease, are the requirements that the stations be kept open 24 hours daily, that the station operator devote his full time to the operation of the station, that all personnel wear Site uniforms, the prohibition against the hiring of female attendants, and the detailed limitations placed upon the use of the station. There are other significant distinctions. For example, the Clark lease requires the dealer operator to place signs on the premises stating that the business is owned, operated, and maintained by the dealer. The Board found that in practice the dealers complied with these requirements. There are no such requirements in the Site lease. The only identification at the West Eight Mile Road station since its open- ing is that of Site. Also, it is Site, and not the operator as in Clark, which is required by the lease to, and does, pay all utility bills and business license fees for the sale of its products. Upon consideration of all the foregoing and the entire record as a whole, I am convinced and find that the extent to which Site has reserved the right to control, when and as it sees fit, the manner and means of operating the station is sufficiently countervailing to outweigh other aspects of the station operator's relationship with Site which might indicate independent contractor status. I therefore find that the operation of the West Eight Mile Road gasoline service station is the business of Site, 11 See, e.g, Buffalo Courier-Empress, Inc, supra. 12 See, e g., Citizen-News, supra, at 429; Keystone Floors, Inc, d/b/a Keystone Universal Carpet Company, 130 NLRB 4; Ernest Whiting, Arthur Whiting, E I. Whiting and R. E. Whiting, d/b/a The Whiting Lumber Company, 97 NLRB 265; Southern Shellfish and Nu-Car Carriers, Inc., supra. 12 See, e g., Citizen-News Company, Inc, and Buffalo Courier-Express, Inc. cases, supra SITE OIL COMPANY OF MISSOURI, ETC. 1289 that all those employed in the operation of this business, including the station operator and attendants, are employees of Site, and that the operator is Site's managing agent who has supervision over the personnel working at the station and is a supervisor within the meaning of the Act. D. Discrimination with respect to hire and tenure of employment Immediately upon receipt of the Union's telegram of August 17, claiming majority representation and requesting a meeting to negotiate a contract, Vaughn indicated to employee Dan Page his displeasure over the employees joining the Union so soon after the opening of the station and expressed a desire to meet their steward or com- mitteeman in order to try to get the employees to repudiate the Union by offering them a better deal than the Union did. Upon Vaughn's inquiry, Page stated that he had not signed up with the Union. At that point, employee Peacock, who had over- heard this conversation, volunteered the fact that he was one of those who had signed up with the Union. In answer to Vaughn's question as to his reason for signing up, Peacock stated it was to get job security and better benefits. That same day Vaughn informed his supervisors in St. Louis about the contents of the Union's telegram, reported that all except Dan Page and Wilbur Stone had joined the Union, expressed the belief that Peacock was the instigator of the union activities, urged that Regional Manager Hildebrandt return to Detroit as quickly as possible, and suggested that Dan Page be placed in charge of the station. That evening Vaughn for the first time called the employees' attention to the document, entitled "Site Policy For Service," and told them that these were the company rules which he wanted the employees to follow. The next morning, August 18, Vaughn told employee Page that he could defeat the Union if he could get five persons to lease the station with him as copartners. Later that same day, he informed Hildebrandt that he no longer wanted to operate the station but desired to return to his former position of regional supervisor. This was accomplished within the next 2 days. On August 19, Hildebrandt came to De- troit and negotiated with Herman; the new lease was executed on Saturday, August 20; and Herman assumed the operation of the station at 3 o'clock that afternoon, with Vaughn reverting to his former position. Herman told Peacock that he had "no use" for him because he was bringing in another man in his place. All the other employees were taken over by Herman. The following Monday, Herman told employees Whiteus and Stone that he did not want the Union at the station, and promised them wage increases and com- missions on sales if they would vote against the Union. The next evening, August 23, Union Representative Whittenberg, accompanied by Peacock, visited the station to seek Peacock's reemployment. Herman refused on the ground that he had to make jobs available for those who had loaned him money to get started. Before leaving, Whittenberg named Whiteus, Stone, and Slone as being union members and warned Herman not to discriminate against them. Three days later, on the eve of the station's biggest rush, the "Grand Opening," Herman discharged Whiteus, Stone, and Slone. Only three employees were available to work during the "Grand Opening," which was conducted with the additional volunteer help of neighbors and friends. The only former employee who still continued to work at the station was Dan Page, who had not signed a union card and had so informed Vaughn At the hearing, Herman testified that he did not hire Peacock because he did not need him. Yet, as previously found, Stone, who had already worked an 8-hour shift by 3 p.m. on Saturday, was asked to take over Peacock's shift and worked an additional 8 hours that day. No new employee began working in Peacock's place until Monday, August 22. And a few days later when Union Representative Whitten- berg sought Peacock's reemployment, Herman refused on the ground that he had to make jobs available for those who had loaned him money to get started. Herman admitted at the hearing that the reason be gave to the men for discharging them was that he had to give jobs to persons who had loaned him money for the busi- ness, and further admitted that that was not the true reason Yet, at the State medi- ation board meeting on August 30 and in a discussion with union representatives 10 days later, Herman repeated that he had to replace the men with friends who had loaned him money and whom he had to take in as partners. Herman further testified that be discharged these employees because he wanted to "replace them with people that I felt were the right type of people that could run my business the way I wanted it." However, he was unable to explain what there was about the discharged employees which made them not the right kind of people. He testified that it was just in his own mind and that "it is hard just to pin down" what was not right about them. At another point, he testified that "I wanted to bring in new help that I thought would do my business justice and would handle 1290 DECISIONS OF NATIONAL LABOR RELATIONS BOARD my business as I saw fit and that I could be boss of ." He admitted that the discharged employees were experienced in the business at the station and could not explain why they did not satisfy his requirements. I find without merit and reject the reasons asserted by Herman for not reemploy- ing Peacock and for discharging Whiteus, Stone, and Slone because I am convinced, as the record clearly demonstrates, that they were not the true motivating reasons for his actions . Nor, in view of the findings hereinabove detailed, can I credit Her- man's testimony that he had no knowledge of the union membership and activities of these men prior to the mediation board meeting on August 30. It is particularly significant that the concept of partners , advanced by Herman prior to the hearing as the reason for the terminations , was first conceived by Vaughn on August 18 as a method for defeating the Union. While the circumstances surrounding Vaughn's sudden decision to terminate his lease and the employees are highly suspect, I deem it unnecessary to determine whether it was discriminatorily motivated. Upon con- sideration of all the foregoing and the entire record as a whole, I am convinced and find that: ( 1) Herman was informed of Vaughn's belief that Peacock was the insti- gator of the union activities , as in fact he was; (2) it was because of this belief that Herman had "no use" for Peacock and refused to reemploy him on August 20; and (3 ) Herman's discharge of Whiteus, Stone, and Slone on August 26 was pri- marily motivated by their continued adherence to the Union, of which fact Herman had been informed by Union Representative Whittenberg. As Herman was Site's managing agent at the West Eight Mile Road station , as previously found, Respondent Site is responsible for Herman's conduct. I therefore find that Respondents Site and Herman discriminated with respect to the hire and tenure of employment of Peacock, Whitens, Stone, and Slone, thereby discouraging membership in the Union in violation of Section 8(a) (3) and (1) of the Act. E. The refusal to bargain 1. The appropriate unit and the Union 's status as exclusive bargaining representative therein The complaint alleges, and the answers do not deny, the appropriateness of a unit of all gasoline service station employees employed by Respondents at their West Eight Mile Road , Detroit, Michigan , station, excluding supervisors as defined in the Act. This unit covers all personnel working at the station , excluding the station operator who, I have found , is a supervisor within the meaning of the Act and Site's managing agent of the station . At the hearing in this proceeding, Respondents made no claim nor contention that such a unit was inappropriate , and adduced no evidence on this issue . I find that the aforestated unit is an appropriate unit for the purposes of collective bargaining within the meaning of Section 9(b) of the Act. I find , on the basis of undisputed evidence , that ( 1) during the period from August 12 to 20, 1960, there were five men employed within the appropriate unit, and (2 ) four of these employees signed union cards on August 13 , designating the Union as their collective -bargaining representative . I therefore find that at all times since August 13, 1960, the Union was designated as the collective -bargaining representative by a majority of Respondents' employees in the appropriate unit, and has been and is the exclusive representative of the employees in the aforesaid appro- priate unit for the purposes of collective bargaining within the meaning of Section 9(a) of the Act.14 2. Conduct violative of the Act As previously found , the Union's telegram , claiming majority representation and requesting a meeting to negotiate a contract , was received by Site's Managing Agent Vaughn on August 17, 1960, and its contents was reported by him that same day to his superior in Site's main office in St. Louis, Missouri , Regional Manager Hilde- brandt . Respondents admittedly have never replied to this telegram . At the media- tion board meeting on August 30, and at the service station about 10 days later, Site's Managing Agent Herman rejected the Union 's further requests for recognition. Respondent Site's refusal to recognize and deal with the Union is based on its position that the employees in the unit were not employees of Site because Vaughn 14 As any numerical loss of majority representation which may have occurred was attributable to Respondents ' prior unfair labor practices , the Union ' s status as exclusive bargaining representative continued as a matter of law. Franks Bros. Company v. NLRB., 321 U.S. 702. SITE OIL COMPANY OF MISSOURI, ETC. 1291 and Herman were independent contractors when they acted as operators of the station. As I have previously found Site's position to be without merit in this respect, I find that Respondent Site's refusal to recognize and deal with the Union as the exclusive bargaining representative of the employees in the aforestated ap- propriate unit constitutes a refusal to bargain within the meaning of Section 8(a) (5) .and (1 ) of the Act. F. Interference, restraint, and coercion The complaint alleges that Respondents independently violated Section 8(a)(1) of the Act by certain specified conduct of Agents Vaughn and Herman. I agree. As previously found, Vaughn made the following statements to employee Dan Page. On April 17, after expressing his displeasure over the employees joining the Union so soon after the opening of the station, Vaughn expressed a desire to meet the employees' steward or committeeman to try to get the employees to repudiate the Union by offering them a better deal than the Union did. The next day, Vaughn told Page that he could defeat the Union if he could get five persons to lease the station as copartners. The first statement indicated a willingness to offer the em- ployees economic benefits for rejecting the Union; the second statement carried an implied threat of loss of employment in order to defeat the Union. Also, as pre- viously found, about August 22, after stating to employees Whiteus and Stone that he did not want the Union at the station, Herman promised them wage increases and commissions on sales if they would vote against the Union. I find that by the above-stated conduct of Vaughn and Herman, Respondents interfered with, restrained, and coerced the employees in the exercise of their statu- tory rights and thereby violated Section 8 (a) (1) of the Act. IV. THE EFFECT OF THE UNFAIR LABOR PRACTICES UPON COMMERCE The activities of the Respondent set forth in section III, above, occurring in con- nection with the operations of the Respondents described in section I, above, have a close, intimate, and substantial relation to trade, traffic, and commerce among the several States, and tend to lead to labor disputes burdening and obstructing com- merce and the free flow thereof. V. THE REMEDY Having found that Respondents have engaged in certain unfair labor practices, I will recommend that Respondent Site and its agents, specifically including Baron Herman , 15 cease and desist therefrom and take certain action designed to effectuate the policies of the Act. Having found that Respondents discriminated with respect to the hire and tenure of employment of Calvin Peacock, Arthur Whiteus, Wilbur Stone and Ronald Slone, I will recommend that they be ordered to offer them immediate and full reinstatement to their former or substantially equivalent position, without prejudice to their seniority and other rights and privileges, and to make them whole for any loss of earnings they may have suffered because of the discrimination against them, by payment to each of a sum of money equal to the amount he normally would have earned as wages from the date of the discharge or failure to reemploy, as the case may be, to the date of said offer of reinstatement , less his net earnings during said period, with backpay computed on a quarterly basis in the manner established by the Board in F. W. Woolworth Company, 90 NLRB 289. I will also recom- mend that the Respondents make available to the Board, upon request, payroll and other records to facilitate the determination of the amount due under this recom- mended remedy. Having found that Respondents have refused to bargain with the Union in viola- tion of Section 8 (a) (5) and (1) of the Act, I will recommend that Respondent Site be ordered to bargain with the Union, upon request, as the exclusive representative of all its employees in the appropriate unit concerning rates of pay, wages, hours, and other terms and conditions of employment, and, if an understanding is reached, embody such understanding in a signed agreement. In view of the nature and extent of the unfair labor practices herein found, I am convinced that the commission of similar and other unfair labor practices by Re- spondents reasonably may be anticipated. I will therefore recommend that Re- 16 As Agent William Vaughn Is no longer acting as operator of the station, I believe that the policies of the Act will be adequately effectuated without specifically naming him In the Order. 1292 DECISIONS OF NATIONAL LABOR RELATIONS BOARD spondents be ordered to cease and desist from in any other manner infringing upon, the rights guaranteed to employees by Section 7 of the Act. Upon the basis of the foregoing findings of fact , and upon the entire record in the case, I make the following: CONCLUSIONS OF LAW 1. Local 299, International Brotherhood of Teamsters, Chauffeurs, Warehouse- men, and Helpers of America , Ind., is a labor organization within the meaning of Section 2(5) of the Act. 2. All gasoline service station employees at Respondent Site's West Eight Mile Road, Detroit, Michigan, station, excluding supervisors as defined in the Act, con- stitute a unit appropriate for the purposes of collective bargaining within the mean- ing of Section 9(b) of the Act. 3. At all times since August 13, 1960, the above-named Union has been, and now is, the exclusive representative of all the employees in the aforestated unit for the purpose of collective bargaining within the meaning of Section 9(a) of the Act. 4. By refusing to recognize and deal with the Union as such representative, Re- spondent Site has engaged in and is engaging in unfair labor practices within the meaning of Section 8(a) (5) of the Act. 5. By discriminating with respect to the hire and tenure of employment of Calvin Peacock, Arthur Whitens, Wilbur Stone, and Ronald Slone, thereby discouraging membership in the aforesaid labor organization, Respondents have engaged in and are engaging in unfair labor practices within the meaning of Section 8(a)(3) of the Act. 6. By the above conduct and by the conduct set forth in section F, supra, Respond- ents have interfered with, restrained, and coerced the employees in the exercise of rights guaranteed in Section 7 of the Act and thereby have engaged in and are engaging in unfair labor practices within the meaning of Section 8(a)(1) of the Act. 7. The aforesaid unfair labor practices are unfair labor practices affecting com- merce within the meaning of Section 2(6) and (7) of the Act. [Recommendations omitted from publication.] APPENDIX B "The chain is as strong as its weakest link." Site Policy For Service 1. Approach car HASTILY with ENTHUSIASM. Objective:-To reach the pump BEFORE the customer does. 2. Greet the customer with ENTHUSIASM. He makes it possible for us to have our jobs. Don't discuss the weather. "Yes, Sir" is a poor greeting. Say, "Good Morning" or "Good Afternoon" or "May I fill your tank?" "How do you do" is always good and correct. 3. One man wipes (not smears) the right windshield, then the sides and rear, then the left windshield. While the other man requests permission to fill the tank. Oil rags used on windshield lose customers. 4. Keep the gas cap in your hand while filling the tank. 5. Have clean uniform. Approach customer neatly dressed, with clean hands. DON'T permit your changer to scratch car. 6. The man who gets thru first asks customer's permission to check radiator and oil. 7. Before another car reaches the pump island, one of the men should leave the first car, ready to take care of the second car, unless there is a third man. 8. NO CUSTOMER should be permitted to air his tires UNLESS all men are serv- icing cars. Be ALERT for low tires before car drives off. 9. RECOGNIZE a customer who is waiting for service while you are serving another car by smiling and saying, "I'll be with you in a moment." Wait on customers in their TURN. 10. Don't be busy doing something else when there is a CUSTOMER WAITING. This is IMPOLITE, OFFENSIVE and NOT TO BE TOLERATED. If it hap- pens accidentally, apologize. 11. Smile-You have reason to-you are working on the outside and not shut in by four walls. Make friends by showing a willingness to SERVE and to• PLEASE. JACKSON TILE MANUFACTURING COMPANY 1293 12. BE COURTEOUS-Tip your hat to a lady ALWAYS. Thank your customer WITHOUT FAIL and INVITE him to come again. 13. TAKE PRIDE in the appearance of your station and in each other as a team. DON'T let a single man hurt the team. 14. NOLOITERING permitted at any time . NO EXCEPTIONS. 15. Do not approach a car with a cigarette , pipe or cigar. 16. Don 't make a FOOL of YOURSELF by giving out any private Company in- formation. Jackson Tile Manufacturing Company and Local No . 401, United Glass and Ceramic Workers of North America , AFL-CIO. Case No. 15-CA-f003. July 16, 19693 DECISION AND ORDER On April 30,1962, Trial Examiner Lloyd R. Fraker issued his Inter- mediate Report in the above-entitled proceeding, finding that Re- spondent had not engaged in the unfair labor practices alleged in the complaint and recommending that the complaint be dismissed in its en- tirety, as set forth in the Intermediate Report attached hereto. There- after the Charging Party filed exceptions to the Intermediate Report, together with a supporting brief. Pursuant to the provisions of Section 3 (b) of the Act, the Board has delegated its powers in connection with this case to a three-member panel [Members Leedom, Fanning, and Brown]. The Board has reviewed the rulings made by the Trial Examiner at the hearing and finds that no prejudicial error was committed. The rulings are hereby affirmed. The Board has considered the Inter- mediate Report, the exceptions and brief, and the entire record in this case, and hereby adopts the findings, conclusions, and recommenda- tions of the Trial Examiner.' [The Board dismissed the complaint.] ' While the matter is not free from doubt and the circumstantial evidence presented in support of the complaint , as indicated by the Trial Examiner, does raise a strong suspicion as to Respondent 's motive in the discharge, we are constrained to conclude that a pre- ponderance of the credited evidence falls short of establishing the violation . We there- fore find that the General Counsel has failed in his burden of proof and for this reason alone adopt the Trial Examiner 's recommendation that the complaint be dismissed The Charging Party requested the Board to overrule the Trial Examiner's credibility findings. It is established Board policy not to overrule such resolutions except where a clear pre- ponderance of all the relevant evidence convinces us that the Trial Examiner 's findings are incorrect. No such conclusion is warranted in this case See Staoula)d Dry Wall Products, Inc., 91 NLRB 544, enfd . 188 F. 2d 362 (C.A 3). INTERMEDIATE REPORT AND RECOMMENDED ORDER 1. STATEMENT OF THE CASE A. The unfair labor practice charge and the complaint The charge in this case was filed October 16, 1961 , by Local No . 401, United Glass and Ceramic Workers of North America , AFL-CIO, herein called the Union, against Jackson Tile Manufacturing Company, herein called the Respondent. 137 NLRB No. 140. 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