Sieldra J. Square, Complainant,v.Madeline K. Albright, Secretary, Department of State, Agency.

Equal Employment Opportunity CommissionApr 14, 2000
01a00565 (E.E.O.C. Apr. 14, 2000)

01a00565

04-14-2000

Sieldra J. Square, Complainant, v. Madeline K. Albright, Secretary, Department of State, Agency.


Sieldra J. Square, )

Complainant, )

)

v. ) Appeal No. 01A00565

) Agency No. 99-51

Madeline K. Albright, )

Secretary, )

Department of State, )

Agency. )

____________________________________)

DECISION

On October 22, 1999, complainant filed a timely appeal with this

Commission from a final agency decision (FAD) issued on September 21,

1999, pertaining to her complaint of unlawful employment discrimination

in violation of Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.<1> Pursuant to 64 Fed. Reg. 37,644, 37,659

(1999) (to be codified at 29 C.F.R. � 1614.405), the Commission accepts

the complainant's appeal from the agency's final decision in the

above-entitled matter.

ISSUE PRESENTED

The issue presented herein is whether the agency properly dismissed the

present complaint for failure to contact an EEO Counselor.

BACKGROUND

The record reflects that for the relevant period of time, complainant

was employed by the Department of State as a processing clerk, GS-5.

Complainant, in her formal complaint, states that she applied for the

position of Passport Specialist, GS-967-5/7/9, but was later notified

on July 6, 1999 that she was not selected. The record further reveals

that complainant attempted to reach an EEO Counselor prior to filing a

formal complaint, but complainant claims that the EEO Counselor never

returned her calls requesting counseling. Therefore, on August 19,

1999, complainant filed a formal complaint claiming she was the victim of

unlawful employment discrimination on the bases of her gender (female),

race (African-American) and reprisal (prior EEO activity).

Subsequently, on September 21, 1999, the agency issued a final decision

dismissing the present complaint for failure to initiate contact with an

EEO Counselor. In its final decision, the agency found that complainant

was familiar with the EEO process and the requirement of initially

contacting an EEO Counselor because complaint has previously engaged

the EEO process.

On appeal, complainant states that she did in fact attempt to contact

an EEO Counselor (�E1"), but E1 never returned any of complainant's

telephone calls. The agency, in their response to complainant's appeal,

fails to address complainant's assertion that she attempted to contact

E1 but she never returned complainant's calls.

ANALYSIS AND FINDINGS

After a review of the entire record, including all statement s submitted

on appeal, the Commission finds the record to be incomplete and

therefore, we cannot issue a decision. Specifically, the Commission

finds that the record is incomplete as to whether complainant called E1

to initiate EEO counseling. Furthermore, the record does not establish

the date complainant received notice that she was not selected for the

above mentioned position. Rather, the record only indicated that the

notice was issued on July 2, 1999 and mailed on July 6, 1999, but fails

to establish when complainant actually received the notice. For the

above following reasons, the Commission hereby VACATES the agency's final

decision and REMANDS the complaint back to the agency for a supplemental

investigation.

The agency is ORDERED to complete the following actions within sixty

(60) calendar days from the date this decision becomes final:

1. The agency shall supply information establishing whether complainant

called EEO Counselor E1 in an attempt to initiate EEO Counselor contact.

The agency will supply the date(s) and time(s) of any call(s) made to E1.

In the case there are not records of any phone call (s) made to E1,

the agency shall obtain a sworn statement from E1 as to the date(s)

and time(s) complainant called E1.

2. The agency shall conduct a supplemental investigation to determine

when complainant received the notice informing her that she was not

selected for the position of Passport Specialist GS-967-5/7/9.

3. The agency shall submit to the Compliance Officer as referenced below

evidence that it has complied with paragraphs 1 and 2 of this Order.

4. The agency shall issue a new decision with appropriate appeal rights.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K1199)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to the

complainant. If the agency does not comply with the Commission's order,

the complainant may petition the Commission for enforcement of the order.

29 C.F.R. � 1614.503(a). The complainant also has the right to file a

civil action to enforce compliance with the Commission's order prior

to or following an administrative petition for enforcement. See 64

Fed. Reg. 37,644, 37,659-60 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. �� 1614.407, 1614.408), and 29 C.F.R. �

1614.503(g). Alternatively, the complainant has the right to file a

civil action on the underlying complaint in accordance with the paragraph

below entitled "Right to File A Civil Action." 29 C.F.R. �� 1614.407

and 1614.408. A civil action for enforcement or a civil action on the

underlying complaint is subject to the deadline stated in 42 U.S.C. �

2000e-16(c)(Supp. V 1993). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 64 Fed. Reg. 37,644, 37,659 (1999)

(to be codified and hereinafter referred to as 29 C.F.R. � 1614.409).

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0300)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, MUST BE FILED

WITH THE OFFICE OF FEDERAL OPERATIONS (OFO) WITHIN THIRTY (30) CALENDAR

DAYS of receipt of this decision or WITHIN TWENTY (20) CALENDAR DAYS OF

RECEIPT OF ANOTHER PARTY'S TIMELY REQUEST FOR RECONSIDERATION. See 64

Fed. Reg. 37,644, 37,659 (1999) (to be codified and hereinafter referred

to as 29 C.F.R. � 1614.405); Equal Employment Opportunity Management

Directive for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 64 Fed. Reg. 37,644, 37,661 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.604). The request or opposition must

also include proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S1199)

You have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. If you file a civil action, YOU MUST NAME AS

THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD

OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME AND

OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

April 14, 2000

____________________________

Date Carlton M. Hadden, Acting Director

Office of Federal Operations

CERTIFICATE OF MAILING

For timeliness purposes, the Commission will presume that this decision

was received within five (5) calendar days of mailing. I certify that

the decision was mailed to complainant, complainant's representative

(if applicable), and the agency on:

_______________ __________________________

Date Equal Employment Assistant1On November 9, 1999, revised

regulations governing the EEOC's federal sector complaint process

went into effect. These regulations apply to all federal sector

EEO complaints pending at any stage in the administrative process.

Consequently, the Commission will apply the revised regulations found

at 64 Fed. Reg. 37,644 (1999), where applicable, in deciding the

present appeal. The regulations, as amended, may also be found at the

Commission's website at www.eeoc.gov.