Shopkick, Inc.v.Novitaz, Inc.Download PDFPatent Trial and Appeal BoardSep 3, 201513101932 (P.T.A.B. Sep. 3, 2015) Copy Citation Trials@uspto.gov Paper 11 571-272-7822 Entered: September 3, 2015 UNITED STATES PATENT AND TRADEMARK OFFICE ____________ BEFORE THE PATENT TRIAL AND APPEAL BOARD ____________ SHOPKICK INC., Petitioner, v. NOVITAZ, INC., Patent Owner. ____________ Case IPR2015-00279 Patent 8,229,787 B2 Before DONNA M. PRAISS, BARRY L. GROSSMAN, and SCOTT A. DANIELS, Administrative Patent Judges. DANIELS, Administrative Patent Judge. DECISION Denying Petitioner’s Request for Rehearing 37 C.F.R. § 42.71 IPR2015-00279 Patent 8,229,787 B2 2 Shopkick filed a Request for Rehearing (Paper 8, June 29, 2015 “Request” or “Req. Reh’g”) of the Board’s Decision Denying Institution (Paper 7, May 29, 2015, “Decision” or “Dec.”), holding that Shopkick had failed to demonstrate a reasonable likelihood that claims 1–58 of Novitaz’s Patent 8,229,787 B2 (the “’787 patent”) (Ex. 1001) are unpatentable. Shopkick now contends that we overlooked evidence that points to a broader construction of “marketing message” and have “articulated an unjustifiably narrower construction based on an obsolete dictionary from 1975.” Req. Reh’g. 1. Shopkick asserts that we misapprehended or overlooked intrinsic evidence in the specification with respect to the term “marketing message,” and failed to give appropriate weight to Dr. Akl’s testimony (Ex. 1010) with respect to how one of ordinary skill in the art would have understood “marketing message.” Id. at 2. Shopkick also argues that we misapprehended or overlooked the teachings in the prior art references to Marshall and Roslak, as well as Shopkick’s articulated reasoning and evidentiary analysis supporting the various combinations of prior art. Id. The burden of showing a decision should be modified is on the party challenging the decision. 37 C.F.R. § 42.71(d). Shopkick has not sustained its burden, therefore, the Request is DENIED. ANALYSIS Broadest Reasonable Construction Shopkick takes issue with the Board’s construction of “marketing message,” as “an offer to sell, or, a sales offer for, a good or service.” Shopkick asserts that this construction is too narrow and not the “broadest reasonable construction” as required by our rules. Req. Reh’g. 8. Shopkick IPR2015-00279 Patent 8,229,787 B2 3 argues that “marketing message” should be interpreted more broadly as “information useful for interacting with a customer” and that this interpretation is consistent with the ’787 patent disclosure. Id. Below, we examine both the intrinsic and extrinsic evidence upon which Shopkick bases its Request. Intrinsic Evidence When construing claims, our “focus must begin and remain centered on the language of the claims themselves.” Interactive Gift Exp., Inc. v. Compuserve Inc., 256 F.3d 1323, 1331 (Fed. Cir. 2001). The main error in Shopkick’s construction is that it is overbroad and simply overlooks the plain language, distinct steps, and elements of the claims. For example, under Shopkick’s interpretation, “information useful for interacting with a customer” reasonably includes a customer’s name being received by a retail salesperson, for instance, so that the salesperson can approach a customer with a level of familiarity. See Ex. 1001, 3:22–27. An interpretation this broad would encompass at least two distinct elements and steps in the recited method of claim 1, as shown in italics below. 1. A computer implemented method of marketing to a customer of a business establishment, the method performed by a computer system, the method comprising: detecting an interaction of the customer with a website associated with the business establishment, and storing a website event based on the detected interaction; detecting a presence of the customer within the business establishment by virtue of a wireless device carried by the customer; determining an identity of the customer based on the customer’s wireless device; IPR2015-00279 Patent 8,229,787 B2 4 storing a plurality of wirelessly tracked events of the customer within the business establishment including a detected customer interaction with at least one product, the plurality of tracked events occurring before a purchase transaction by the customer at a point of sale device; and determining, by the computer system, prior to the purchase transaction a marketing message for the identified customer based on the tracked events. Indeed, under Shopkick’s interpretation, “information useful for interacting with a customer” encompasses most, if not all, steps recited in the method of claim 1. By way of further example, “storing a plurality of wirelessly tracked events,” such as interactions of a customer with particular products in a store, as called for in claim 1, is also reasonably understood as “information useful for interacting with a customer” under Shopkick’s construction. Not only does Shopkick’s construction render the different elements and steps of the claim needless, but given such an overly broad interpretation that encompasses the separately recited limitations in the claim, the claim as a whole would be essentially no more than a method for detecting and determining information useful for interacting with a customer. See Stumbo v. Eastman Outdoors, Inc., 508 F.3d 1358, 1362 (Fed. Cir. 2007) (denouncing claim constructions that render phrases in claims superfluous); see also Bicon Inc. v. Straumann Co., 441 F.3d 945, 950 (Fed. Cir. 2006) (“claims are interpreted with an eye toward giving effect to all terms in the claim”). Shopkick’s construction goes too far, it is inconsistent with the language, limitations, and plain meaning of the claim on its face, and fails to give effect to the distinct limitations explicitly recited in the claims. IPR2015-00279 Patent 8,229,787 B2 5 Shopkick specifically argues that our construction did not properly consider the intrinsic evidence in the ’787 patent as it relates to the term “marketing.” Req. Reh’g 8–10. Shopkick’s argument here, however, relies only on the broadly described marketing “[m]ethodology” described in the ’787 patent. The “wide-ranging” embodiments of marketing in the specification that Shopkick contends better define the term “marketing message” refer to general marketing concepts, e.g. “[m]ethodology for personalized marketing” and “tailored marketing.” Id. at 8–9 (citing Ex. 1001 3:45–54, 8:63–67, Fig. 2; Dec. 9). Our reading of both descriptions, in context, is that these broader marketing concepts are background information, e.g. personal information that allows a computer system to determine appropriate product information to output to the customer. The specific output product information described in the embodiments noted by Shopkick, is more reasonably understood as a “marketing message for the identified customer” as recited in claim 1. (Emphasis added). The actual marketing message, or “output” these descriptions refer to is explicitly described as “product information” and “product information and/or pricing.” Ex. 1001 3:45–54, 8:63–67. There is no description that Shopkick points to that such “output” to the customer includes the personal information which may have facilitated the appropriate product information for the customer. While the product information may be based upon, or derived from personal information of the customer, it is in no way clear that personal information is included in “a marketing message for the identified customer based on the tracked events” as recited for instance in claim 1. Shopkick’s argument is essentially a reformulation of its original claim construction argument in the Petition that “marketing message” should IPR2015-00279 Patent 8,229,787 B2 6 be construed at least as broadly as the term “engagement plan.” Compare Req. Reh’g 7–10 and Pet. 7–8 (Paper 1, Nov. 19, 2014). Shopkick made this argument based on certain intrinsic evidence that, during the prosecution of the ’787 patent, the Examiner (1) accepted a terminal disclaimer to overcome a double patenting rejection based on U.S. Patent No. 7,962,361, and (2) the Examiner wrote the term “marketing plan” instead of “marketing message” in the double patenting rejection. Pet. 7–8 citing Ex. 1011, 2–3. We did not find this evidence persuasive that the Examiner intended for these terms to have equivalent meanings. See Dec. 8. Shopkick does not contend that we misapprehended or overlooked this evidence, rather, it reargues the claim construction based upon the ’787 patent specification. As we explained in our Decision, and reiterate here, the intrinsic evidence of record from the written description of the ’787 patent does not favor Shopkick’s construction because “[m]arketing,” in the context of the ’787 patent, is understood in these examples as a part, or portion, of the engagement plan. For instance, the engagement plan may give the sales person the targeted customer’s name, (personal information) and a suggestion for offering (marketing) a certain product, or a service potentially, to that customer. See id. at 8:63–9:6. Another factor weighing against equating these terms, is that the word “engagement” is generally used in the specification in relation to a customer, whereas “marketing” is used in relation to a product, or service, presented directly to the customer. See id. at 7:47–63. Dec. 9. No matter how Shopkick asserts its construction, it is inconsistent with the plain meaning of the claim language as well as the detailed description in the specification of the ’787 patent. We are not persuaded here, as in our Decision, that personal information such as that which is part of the engagement plan and encompassed by Shopkick’s proposed IPR2015-00279 Patent 8,229,787 B2 7 construction, is properly included in the claim interpretation of “marketing message.” Accordingly, we did not overlook the intrinsic evidence of record. Extrinsic Evidence Turning to extrinsic evidence, Shopkick contends that the dictionary definition we relied upon for the word “marketing” is outdated. Req. Reh’g. 7–8. From THE AMERICAN HERITAGE DICTIONARY OF THE ENGLISH LANGUAGE 800 (New College Ed. 1975), we found that a plain and ordinary meaning of “marketing,” is to “offer for sale.” Dec. 10. Our Decision did not, however, turn on or indicate this as the only possible definition of “marketing,” only that it was consistent with our understanding of the plain meaning of the term “marketing message” from the claims of the ’787 patent and based on the description in the specification, where “marketing message” is “tied to selling a certain item, product or service.” Id. at 9. It may be that “marketing” definitions from other sources may comport with Shopkick’s construction, however, this does not mean that they are consistent with the plain meaning of the claims and written description of the ’787 patent. Marshall and Roslak Shopkick also contends that we overlooked their arguments and evidence that Marshall discloses a “marketing message” in accordance with the proper claim construction because Marshall discloses an embodiment of its system that makes an offer for sale of a cordless drill. Req. Reh’g. 3–7. First, although Shopkick cites various portions of Marshall’s disclosure and contends that the example of a cordless drill is a product to which a “marketing message” is targeted, Shopkick does not direct us to any portion IPR2015-00279 Patent 8,229,787 B2 8 of the Petition where this evidence may have been previously presented as required by 37 C.F.R. § 42.71(d). See also DeSilva v. DiLeonardi, 181 F.3d 865, 867 (7 th Cir. 1999)(“A brief must make all arguments accessible to the judges, rather than ask them to play archaeologist with the record.”). Rule 42.71(d) provides (emphasis added): The burden of showing a decision should be modified lies with the party challenging the decision. The request must specifically identify all matters the party believes the Board misapprehended or overlooked, and the place where each matter was previously addressed in a motion, opposition, or a reply. Under the statute, the petition alone must “identif[y] . . . with particularity . . . the grounds on which the challenge to each claim is based.” 35 U.S.C. § 312(a)(3). It is also Shopkick’s burden to prove that it is entitled to the requested relief. 37 C.F.R. § 42.20(c). The petition must include a full statement of the reasons for the relief requested, including a detailed explanation of the significance of the evidence. Id. at § 42.22(a). Thus, it is Shopkick’s responsibility “to explain specific evidence that support its arguments, not the Board’s responsibility to search the record and piece together what may support Petitioner’s arguments.” Dominion Dealer Solutions, LLC v. Autoalert, Inc., Case IPR2013-00225, slip op. at 4 (PTAB Oct. 10, 2013) (Paper 15); see Liberty Mutual Ins. Co. v. Progressive Casualty Ins. Co., Case CBM-2012-00003, slip op. at 10 (PTAB Oct. 25, 2012) (Paper 8)( “Thus, we will address only the basis, rationale, and reasoning put forth by the Petitioner in the petition, and resolve all vagueness and ambiguity in Petitioner’s arguments against the Petitioner.”). In its Request, Shopkick points to its Petition, page 23, as evidence that it previously asserted that Marshall discloses an offer for sale of a product within the proper meaning of “marketing message.” Req. Reh’g 4–5 IPR2015-00279 Patent 8,229,787 B2 9 citing Ex. 1003 ¶¶ 4, 56–57. Petitioner’s argument on page 23 of the Petition alleges that “Marshall uses this information to designate ‘preferred’ customers and target sales to those customers.” Pet. 23 citing Ex. 1003 ¶¶ 65–66. The specific portion of Marshall that Shopkick quotes in support, and apparently relies upon as to the meaning of “target[ed] sales,” states only that a customer can be notified of “the availability of [an] award or other item of value.” Ex. 1003 ¶ 56. We are not persuaded by such evidence that an award of points is itself a product offered for sale, nor that an “item of value” is intended to be a product, such as a cordless drill, offered for sale. 1 See Req. Reh’g 5–6. As we explained in our Decision, “Marshall’s paragraph 56, read in context, relates to the award of ‘credits or points, or other items of value,’ based on certain customer criteria, not any type of offer for sale of a product.” Dec. 19. Similarly, in Roslak, the examples relied upon now by Shopkick in the Request raise matters that were not specifically addressed in the Petition. Req. Reh’g. 6–7. Shopkick points us to arguments at page 24 of the Petition relating to Roslak’s “inference engine,” as generating an offer for sale of a product. Req. Reh’g. 6. In its Petition, however, Shopkick argues that the inference engine “is used to predict and/or monitor customer preferences as to product placement, content, display location, etc.” Pet. 24 (citing Ex. 1005, 8:58–9:8). This is not persuasive of the inference engine itself providing any sort of message, marketing or otherwise, much less an offer for sale of a product. Roslak’s “inference engine,” relied upon by Shopkick in its Petition, compiles information based on a customer’s selections, it does 1 We note that the only specific “offer[s]” described in Marshall’s paragraph 57 are “a targeted offer of time points” not an offer for a cordless drill. IPR2015-00279 Patent 8,229,787 B2 10 not deliver an offer for sale of a product to the customer. See Ex. 1005, 19:47–20:7. It is also not clear that Roslak’s disclosure of a “shopping list” is tied to the “inference engine” as Shopkick now asserts for the first time. Req. Reh’g. 6. Indeed, the “shopping list[s]” described by Roslak at columns 15 and 16, are generated in response to a list provided by the customer themselves (Ex. 1005, 15:55–57) or, a list based on a recipe input by the customer (Ex. 1005, 16:1–48), and as such are not understood to be an offer from a seller to a buyer, but merely a listing of goods. Moreover, that the list or a display in the store “can also offer specials pertaining to items on the list” (Ex. 1005, 16:46–48), such as indicating a discount on a can of peaches, does not change the fact that the underlying goods themselves are specifically listed or requested by the customer, and not actually offered for sale by the seller to the buyer in a marketing message. See Req. Reh’g. 6. We note that these arguments refer to and explain many aspects of the references not discussed in the Petition. Again, we could not have misapprehended or overlooked something not adequately explained initially. A request for rehearing is not an opportunity to supplement a petition. Motivation to Combine Shopkick further argues that we “misapprehended or overlooked the motivation to combine Marshall and Roslak with other secondary references as expressly disclosed in the Petition and by Dr. Akl.” Req. Reh’g. 12. Shopkick alleges that the motivation to combine the various references is set forth in the Petition at pages 8–13 and 25–60, and in Dr. Akl’s Declaration at paragraphs 42–73, and 89–253. Shopkick’s support for its argument here broadly refers to essentially each page of the 60 page Petition, almost 200 IPR2015-00279 Patent 8,229,787 B2 11 paragraphs of Dr. Akl’s Declaration, and fails, without exception, to point to any specific reasoning that could be considered adequate articulated reasoning supported by evidentiary underpinnings. By way of example, having reviewed all the evidence referenced above by Shopkick, we direct attention to the apparent reasons to combine Marshall and Roslak with the secondary references as set forth at paragraph 69 of Dr. Akl’s testimony: In light of the teachings in the art to enhance in-store customer interactions using personal information, especially web browsing and shopping habits, it is my opinion that one of ordinary skill would have been motivated to combine each of the secondary references with Marshall or Roslak. (Ex. 1010 ¶ 69). At this point in his testimony, Dr. Akl’s stated opinion on motivation to combine references is based entirely upon an individual summary description of each reference (see id. ¶¶ 42–8), and his analysis that Shopkick’s asserted references are analogous art that use personal information to facilitate seller-customer interaction (id. at ¶¶ 59–67). The fact that references relate to the same technical field does not, without more, demonstrate the obviousness of their combination. The relevant technical field relates to the scope and content prong of an obviousness analysis. Graham v. John Deere Co. 383 U.S. 1, 17–18 (1966). The fact that references are within the same technical field does not conclude that analysis. Rather, it forms part of the background, upon which the IPR2015-00279 Patent 8,229,787 B2 12 obviousness or nonobviousness of the subject matter must be determined. 2 Id. The crux of the problem with Shopkick’s obviousness analysis is the lack of reasoning and evidentiary underpinnings to support the asserted combination. See In re Kahn, 441 F.3d 977, 988 (Fed. Cir. 2006) (requiring “some articulated reasoning with some rational underpinning to support the legal conclusion of obviousness”) (cited with approval in KSR, 550 U.S. at 418); Dec. 30. The insufficiency of Shopkick’s reasoning is exemplified specifically in paragraphs 70–73 of Dr. Akl’s Declaration. These paragraphs each purport to address the combination of Marshall and Roslak with respect to each secondary reference in turn, i.e. Ogasawara (para. 70), Hudda (para. 71), Athana (para. 72), and Sorensen (para. 73). We determined in our Decision, for example with respect to the secondary reference to Ogasawara, that Shopkick does not identify a persuasive fact-based “reason that would have prompted a person of ordinary skill in the relevant field to combine the elements in the way the claimed new invention does.” KSR, 550 U.S. at 418. Petitioner states, for example, “Ogasawara’s method naturally supplements Marshall’s method of wirelessly identifying preferred customers in-store, expanding the types of personal information given to sales 2 Shopkick also asserts that its analysis satisfies the second prong of the Graham analysis because “[t]he Petition and Dr. Akl’s Declaration . . . discuss at the outset the prior art and factual differences between the prior art and the claims at issue.” Req. Reh’g. 12 citing Pet. 8–13; Ex. 1010 ¶¶ 42– 58. We disagree. Sections IV. A.–F. of the Petition (and similarly Dr. Akl’s declaration) simply recite a summary of each reference. Pet. 8; Ex. 1010, 14. Our review of these citations reveals no substantive discussion or explanation in the Petition or Declaration ascertaining the factual differences between the references and the claims at issue as required under Graham. IPR2015-00279 Patent 8,229,787 B2 13 persons.” Pet. 16. Petitioner states with respect to Roslak, “Ogasawara likewise naturally combines with Roslak’s predictive customer “inference engine” to predict customer preferences and display sales recommendations to customers.” Id. These statements . . . merely provide conclusory labels for the prior art references and assert one “naturally supplements” and “naturally combines” with the teaching of the other. Dec. 28. Here, in its Request for Rehearing, Shopkick again asserts that a reason to combine Ogasawara and Roslak (or Ogasawara and Marshall) is that both references similarly use customer information to permit product or sales recommendations to customers. Req. Reh’g. 13–14. This tells us, perhaps, that the references may be analogous. Shopkick’s argument, however, fails to provide any reason or explanation as to what information or data from Ogasawara would be helpful to Marshall’s rewards incentive program, or why one of skill in the art would incorporate or utilize such additional information or data from Ogasawara to supplement Marshall or Roslak. Shopkick contends that “one skilled in the art would look to Ogasawara to expand on the nature and purpose of personal customer information and preferences that can be collected.” Id. at 14. This statement does not provide an articulated reasoning as to what additional personal information or data, i.e. personal information expansion, would be collected or added from Ogasawara. It does not explain what Roslak or Marshall’s computer systems lack in this regard or even why one of skill in the art would understand that Roslak or Marshall’s systems need, or could be improved with, such additional information or data from Ogasawara’s ID card. This statement also fails to give any indication as to how one of skill in the art would incorporate Ogasawara’s ID card and the information stored thereon into the rewards incentive program and accumulation session data IPR2015-00279 Patent 8,229,787 B2 14 disclosed by Marshall, or the centrally controlled personal shopping system and portable communications terminal disclosed by Roslak. Shopkick further contends in this regard that the combination of Ogasawara and Marshall, and Ogasawara and Roslak “meets and exceeds the claim limitations.” Req. Reh’g 14. However, it is not enough to simply show that the references disclose the claim limitations; in addition, it is important to identify a reason that would have prompted a person of ordinary skill in the art to combine the elements as the new invention does. See, e.g. Transocean Offshore Deepwater Drilling, Inc. v. Maersk Contractors USA, Inc., 617 F.3d 1296, 1303 (Fed. Cir. 2010) (citing KSR, 550 U.S. at 401). Shopkick’s arguments for each combination are similarly deficient. 3 For the combination including Hudda, Shopkick’s declarant merely describes the shopping system disclosed by the Hudda reference and states, “[o]ne of ordinary skill would naturally apply the teachings of such a system to the methods of Marshall and Roslak.” Ex, 1010 ¶ 71; Pet 16–17. With respect to the combination including Asthana, Shopkick states that “Asthana’s devices naturally extend those of Marshall and Roslak, especially given Marshall’s goal – providing ‘very high level of customer service’ with ‘limited available personnel.’” Pet. 17; Ex. 1010 ¶ 72. For the combination including Sorensen, Petitioner states that “Roslak focuses on a personal shopping system for use online or in-store (Roslak, 1:16-19), and 3 We make no substantive distinction between Shopkick’s assertions relating to motivation and reasoning combine in the Petition and in Dr. Akl’s Declaration as the arguments are almost word for word, the same. Compare Pet. 15–18 and Ex. 1010 ¶¶ 70–73. IPR2015-00279 Patent 8,229,787 B2 15 Sorensen naturally extends that with its methods, from the perspective of a skilled artisan. Pet. 18; Ex. 1010 ¶ 73. These statements and testimony are conclusory and lack articulated reasoning because they do not explain what elements or methods of the references would be combined, why such elements would be combined by one of skill in the art, nor how one of skill in the art would actually combine the elements or systems to achieve the claimed invention. Furthermore, we find terms such as “naturally extend,” “naturally supplements” and “naturally apply” to be a thin veil of wordsmithing, inserted as a substitute in both the Petition and Dr. Akl’s Declaration for the word “combine,” “combining,” or “combining with.” Dr. Akl’s Testimony Lastly, Shopkick contends that we did not sufficiently credit Dr. Akl’s opinion testimony in our Decision. Req. Reh’g. 15. Although Dr. Akl may be preeminently qualified to give factual testimony in the field of the claimed invention, on the record before us, Dr. Akl’s Declaration fails (as does the Petition) for at least the reasons discussed above, to set forth sufficiently the necessary Graham factors, including an articulated reasoning for Shopkick’s asserted combination of references. We did not overlook that the Petition can be drafted to closely mirror an expert’s opinion as Shopkick alleges. Id. What we determined, as we do here again, was that neither the Petition, nor Dr. Akl’s opinion testimony that closely mirrors the Petition, contains the appropriate legal and factual analysis and evidentiary underpinnings to demonstrate a reasonable likelihood that the claims of the ’787 patent are unpatentable. IPR2015-00279 Patent 8,229,787 B2 16 Conclusion As explained in our Decision, and discussed above, we conclude that Petitioner has not shown that there is a reasonable likelihood that it would prevail with respect to at least 1 of the claims challenged in the Petition. Petitioner has not carried its burden of demonstrating that the Board’s Decision misapprehended or overlooked any matters. 37 C.F.R. § 42.71(d). The Request is DENIED. IPR2015-00279 Patent 8,229,787 B2 17 For PETITIONER: Nagendra Setty Don Daybell ORRICK HERRINGTON & SUTCLIFFE LLP N13PTABDocket@orrick.com d2dptabdocket@orrick.com For PATENT OWNER: Woodrow Pollack GRAY ROBINSON, P.A. woodrow.pollack@gray-robinson.com Copy with citationCopy as parenthetical citation