Sharon I. Watson, Appellant,v.Togo D. West, Jr., Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity CommissionOct 6, 1999
01986647_r (E.E.O.C. Oct. 6, 1999)

01986647_r

10-06-1999

Sharon I. Watson, Appellant, v. Togo D. West, Jr., Secretary, Department of Veterans Affairs, Agency.


Sharon I. Watson, )

Appellant, )

)

v. ) Appeal No. 01986647

) Agency No. 98-0426

Togo D. West, Jr., )

Secretary, )

Department of Veterans Affairs, )

Agency. )

___________________________________)

DECISION

On August 31, 1998, appellant filed a timely appeal of a July 27, 1998

final agency decision, which was received by appellant on August 3,

1998, dismissing her complaint, pursuant to 29 C.F.R. �1614.107(h),

for failure to accept an offer of full relief.

In its final decision, the agency identified the allegation of appellant's

November 26, 1997 complaint as whether appellant was discriminated

against based on her disability (Sarcoidosis and Ankylosing Spondylitis

- restrictive lung disease and severe arthritis) when on July 28, 1997,

her request for a larger office space closer to the elevators in order

to accommodate the high volume of charts she reviewed and the distance

to her office was denied. The agency stated that on February 5, 1998,

appellant received a certified offer of full relief regarding her

complaint, but failed to accept the offer.

The agency's offer provided that appellant would be transferred to room

2112 which was located within 195 feet of the elevators; and if that

distance were proven to be too strenuous (through medical documentation),

a mobile chair would be provided to her. Therein, appellant was also

informed that if she failed to accept the offer within 30 days of its

receipt, it could lead to dismissal of her complaint. On March 4, 1998,

appellant rejected the offer indicating that relocating her office 195

feet from the elevator did not accommodate her disability.

On appeal, appellant contends that she, subsequently, moved to room 2112,

described in the agency's offer, but the distance to the room from the

elevator is still too strenuous. Appellant also asserts that she is

not able to use a mobile chair because of the disability of her neck,

i.e., she is unable to turn her head, due to the stiffness of her neck,

to make sure she is passing people at a safe clear distance.

Generally, the decision to dismiss a complaint for failure to accept an

offer of full relief should be made by the agency when appellant refuses

to accept an agency's offer of full relief pursuant to EEOC Regulation

29 C.F.R. �1614.107(h). Specifically, the agency must provide written

certification to appellant that its offer constitutes full relief.

When appellant refuses to accept the offer within 30 days of its receipt,

the agency shall dismiss the complaint. Although an agency may fully

comply with 29 C.F.R. �1614.107(h), an appellant who genuinely disputes

that the agency's offer constitutes full relief is not obligated to

accept it and the matter becomes a factual issue to be resolved on appeal.

A full relief offer must be evaluated in terms of whether it offers

everything that the complainant would be entitled to in the event a

finding of discrimination was made with respect to all the allegations.

See 29 C.F.R. �1614.107(h) and .501. The completeness of a remedy is

measured by the "make whole" yardstick enunciated in Albemarle Paper

Co. v. Moody, 422 U.S. 405, 418-419 (1975). A make whole remedy is

measured as follows: if the case proceeds to a final action on the merits

and there is a finding of discrimination, would there be a remedy which

provides more relief than that offered by the agency. See also Merriell

v. Department of Transportation, EEOC Request No. 05890596 (August 10,

1989).

Upon review, we find that there appears to be a question as to whether

the agency's offer provided appellant with reasonable accommodation.

Appellant disputes that the accommodation was appropriate, claiming that

the office provided was still too distant from the elevators and that

she would not be able to effectively use a mobile chair. Consequently,

we find that the agency's decision to dismiss appellant's complaint

for failure to accept an offer of full relief is not supported by the

present record. The agency has the burden of providing evidence and/or

proof to support its final decisions. Ericson v. Department of the

Army, EEOC Request No. 05920623 (January 14, 1993); Gens v. Department

of Defense, EEOC Request No. 05910837 (January 31, 1992).

Accordingly, the agency's decision is REVERSED, and the complaint is

REMANDED to the agency for further processing in accordance with this

decision and applicable regulations.

ORDER (E1092)

The agency is ORDERED to process the remanded complaint in accordance

with 29 C.F.R. �1614.108. The agency shall acknowledge to the appellant

that it has received the remanded complaint within thirty (30) calendar

days of the date this decision becomes final. The agency shall issue to

appellant a copy of the investigative file and also shall notify appellant

of the appropriate rights within one hundred fifty (150) calendar days

of the date this decision becomes final, unless the matter is otherwise

resolved prior to that time. If the appellant requests a final decision

without a hearing, the agency shall issue a final decision within sixty

(60) days of receipt of appellant's request.

A copy of the agency's letter of acknowledgment to appellant and a copy

of the notice that transmits the investigative file and notice of rights

must be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0595)

Compliance with the Commission's corrective action is mandatory. The

agency shall submit its compliance report within thirty (30) calendar

days of the completion of all ordered corrective action. The report

shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the appellant. If the agency does not comply with the Commission's

order, the appellant may petition the Commission for enforcement of

the order. 29 C.F.R. �1614.503(a). The appellant also has the right

to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. ��1614.408, 1614.409, and 1614.503(g). Alternatively,

the appellant has the right to file a civil action on the underlying

complaint in accordance with the paragraph below entitled "Right to File

A Civil Action." 29 C.F.R. ��1614.408 and 1614.409. A civil action for

enforcement or a civil action on the underlying complaint is subject to

the deadline stated in 42 U.S.C. �2000e-16(c) (Supp. V 1993). If the

appellant files a civil action, the administrative processing of the

complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. �1614.410.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0795)

The Commission may, in its discretion, reconsider the decision in this

case if the appellant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. New and material evidence is available that was not readily available

when the previous decision was issued; or

2. The previous decision involved an erroneous interpretation of law,

regulation or material fact, or misapplication of established policy; or

3. The decision is of such exceptional nature as to have substantial

precedential implications.

Requests to reconsider, with supporting arguments or evidence, MUST

BE FILED WITHIN THIRTY (30) CALENDAR DAYS of the date you receive this

decision, or WITHIN TWENTY (20) CALENDAR DAYS of the date you receive

a timely request to reconsider filed by another party. Any argument in

opposition to the request to reconsider or cross request to reconsider

MUST be submitted to the Commission and to the requesting party

WITHIN TWENTY (20) CALENDAR DAYS of the date you receive the request

to reconsider. See 29 C.F.R. �1614.407. All requests and arguments

must bear proof of postmark and be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark,

the request to reconsider shall be deemed filed on the date it is received

by the Commission.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely. If extenuating circumstances

have prevented the timely filing of a request for reconsideration,

a written statement setting forth the circumstances which caused the

delay and any supporting documentation must be submitted with your

request for reconsideration. The Commission will consider requests

for reconsideration filed after the deadline only in very limited

circumstances. See 29 C.F.R. �1614.604(c).

RIGHT TO FILE A CIVIL ACTION (R0993)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court. It is the position of the Commission that you

have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. You should be aware, however, that courts in some

jurisdictions have interpreted the Civil Rights Act of 1991 in a manner

suggesting that a civil action must be filed WITHIN THIRTY (30) CALENDAR

DAYS from the date that you receive this decision. To ensure that your

civil action is considered timely, you are advised to file it WITHIN

THIRTY (30) CALENDAR DAYS from the date that you receive this decision

or to consult an attorney concerning the applicable time period in the

jurisdiction in which your action would be filed. In the alternative,

you may file a civil action AFTER ONE HUNDRED AND EIGHTY (180) CALENDAR

DAYS of the date you filed your complaint with the agency, or filed your

appeal with the Commission. If you file a civil action, YOU MUST NAME

AS THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY

HEAD OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME

AND OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work.

Filing a civil action will terminate the administrative processing of

your complaint.

RIGHT TO REQUEST COUNSEL (Z1092)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. �2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. ��791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

October 6, 1999

DATE Carlton M. Hadden, Acting Director

Office of Federal Operations