Scott A. Taberv.United States Postal Service 01983780 July 19, 2001 .Scott A. Taber, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionJul 19, 2001
01983780 (E.E.O.C. Jul. 19, 2001)

01983780

07-19-2001

Scott A. Taber v. United States Postal Service 01983780 July 19, 2001 .Scott A. Taber, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Scott A. Taber v. United States Postal Service

01983780

July 19, 2001

.Scott A. Taber,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 01983780

Hearing No. 320-97-8007X

Agency No. 4E-590-1021-96

DECISION

On April 17, 1998, Scott A. Taber (hereinafter referred to as the

complainant) initiated an appeal to the Equal Employment Opportunity

Commission (Commission) with regard to his complaint of discrimination

in violation of � 501 of the Rehabilitation Act of 1973, as amended, 29

U.S.C. � 791 et seq. The final agency action was dated March 23, 1998.

Accordingly, the appeal is timely and is accepted by this Commission in

accordance with 29 C.F.R. � 1614.405. Based upon a review of the record,

and for the reasons stated herein, it is the decision of the Commission

to MODIFY the final agency action.

ISSUE PRESENTED

The issue on appeal is whether the agency properly awarded relief

to complainant upon finding that he had been subjected to disability

discrimination.

BACKGROUND

The complainant filed a formal EEO complaint in November 1995, alleging

that the agency discriminated against him when it did not select him

for a Custodial Laborer position because of a perceived disability.

Following an administrative hearing, an Administrative Judge (AJ)

issued a decision on January 30, 1998, finding that complainant was

subjected to disability discrimination. As relief, the AJ recommended,

among other things, that complainant be offered the position, and, after

satisfactory completion of an initial casual appointment of 90 days and

an eligibility test, be converted to career status. The AJ further noted

that complainant should receive backpay and benefits beginning September

20, 1995. With regard to complainant's claim for compensatory damages,

the AJ determined that complainant should be reimbursed for medical

insurance premiums and expenses incurred due to lack of insurance in the

amount of $10,299.98, and receive $15,000.00 in nonpecuniary damages.

The AJ found that complainant was not entitled to reimbursement for moving

expenses as there was insufficient evidence to show a causal connection

to the discriminatory action. The agency subsequently issued a final

decision adopting the AJ's finding of discrimination. The agency,

however, modified the relief to require that complainant undergo a

fitness for duty examination prior to placement into the position.

Further, the agency denied complainant's claim for pecuniary damages, and

determined that complainant was entitled to only $5,000.00 in nonpecuniary

damages. On appeal, complainant challenged the agency's rejection of

the AJ's findings regarding compensatory damages, and stated that he

has not received retroactive benefits, including sick and annual leave,

insurance, retirement, overtime and out of schedule pay, pay increases,

and seniority. Further, complainant stated that expenses incurred when

he relocated to look for employment should have been deducted from his

interim earnings prior to calculating backpay.<1>

Complainant testified that he experienced anxiety and stress due to his

nonselection. Complainant noted that after he was initially told that

he had gotten the job, he was humiliated by having to tell his family

and friends that he would not be hired. Complainant indicated that he

did not seek medical attention at the time of the incident because he

did not have insurance or funds to do so. Complainant stated that he

was concerned about his future, and experienced stomach problems and

weight loss. Complainant indicated that he was irritable and withdrawn,

and stopped socializing with friends. Complainant stated that he

expended $10,299.98 to purchase medical insurance and pay for medical

expenses during times in which he did not have agency provided coverage.

Complainant stated that he also incurred expenses when he moved from

Montana to South Carolina and North Carolina to search for employment.

Complainant's wife testified that, prior to complainant's nonselection,

he socialized with friends and enjoyed spending time with his family.

She noted, however, that after that time, complainant was depressed,

and frequently tired. Complainant's wife stated that complainant would

no longer make decisions and experienced low self esteem.

The record includes testimony from a psychologist (Dr. A) who examined

complainant in July 1997, and diagnosed him as having adjustment disorder

with mixed anxiety and depressed mood. Dr. A stated that it was difficult

to determine what caused complainant's condition, but noted that a medical

report completed just prior to the nonselection showed that complainant

had no psychiatric disorders. Dr. A noted symptoms of anxiety, poor

motivation, poor sleep patterns and concentration, stomach problems, and

withdrawal from family. Dr. A acknowledged that complainant exhibited a

tendency to exaggerate his symptoms, and that his condition could have

been caused in part by other factors. Nevertheless, Dr. A opined that

there was a connection between complainant's condition and the denial

of employment. Dr. A concluded that there would be no permanent impact

of the condition if complainant completed several months of treatment.

ANALYSIS AND FINDINGS

In the case at hand, the agency found discrimination and awarded

relief. Therefore, the issue before the Commission is limited to

the appropriateness of the relief awarded. To receive an award of

compensatory damages, a complainant must demonstrate that he has been

harmed as a result of the agency's discriminatory action; the extent,

nature and severity of the harm; and the duration or expected duration of

the harm. Rivera v. Department of the Navy, EEOC Appeal No. 01934157 (July

22, 1994), request for reconsideration denied, EEOC Request No. 05940927

(December 11, 1995); Compensatory and Punitive Damages Available Under

Section 102 of the Civil Rights Act of 1991, EEOC Notice No. N 915.002

at 11-12, 14 (July 14, 1992).

In Carle v. Department of the Navy, EEOC Appeal No. 01922369 (January 5,

1993), the Commission described the type of objective evidence that an

agency may obtain when assessing the merits of a complainant's request

for emotional distress damages:

[E]vidence should have taken the form of a statement by the complainant

describing her emotional distress, and statements from witnesses, both

on and off the job, describing the distress. To properly explain the

emotional distress, such statements should include detailed information

on physical or behavioral manifestations of the distress, information on

the duration of the distress, and examples of how the distress affected

the complainant day to day, both on and off the job. In addition, the

agency should have asked the complainant to provide objective and other

evidence linking ... the distress to the unlawful discrimination....

Objective evidence may include statements from the complainant concerning

his/her emotional pain or suffering, inconvenience, mental anguish, loss

of enjoyment of life, injury to professional standing, injury to character

or reputation, injury to credit standing, loss of health, and any other

nonpecuniary losses that are incurred as a result of the discriminatory

conduct. Statements from others, including family members, friends,

and health care providers, could address the outward manifestations or

physical consequences of emotional distress, including sleeplessness,

anxiety, stress, depression, marital strain, humiliation, emotional

distress, loss of self-esteem, excessive fatigue, or a nervous breakdown.

Objective evidence also may include documents indicating a complainant's

actual out-of-pocket expenses related to medical treatment, counseling,

and so forth, related to the injury allegedly caused by discrimination.

In determining damages, the agency is only responsible for those damages

that are clearly shown to be caused by the alleged discriminatory conduct,

not for any and all damages in general.

Nonpecuniary Damages

An award of compensatory damages for non-pecuniary losses, including

emotional harm, should reflect the extent to which the agency directly

or proximately caused the harm, and the extent to which other factors

also caused the harm. The Commission has held that evidence from a

health care provider is not a mandatory prerequisite for recovery

of compensatory damages. Carpenter v. Department of Agriculture,

EEOC Appeal No. 01945652 (July 17, 1995). Courts also have held that

"expert testimony ordinarily is not required to ground money damages

for mental anguish or emotional distress." Sanchez v. Puerto Rico Oil

Co., 37 F.3d 712, 724 (1st Cir. 1994), citing Wulf v. City of Wichita,

883 F.2d 842, 875 (10th Cir. 1989); Busche v. Burkee, 649 F.2d 509, 512

n.12 (7th Cir.), cert. denied, 454 U.S. 897 (1981). A complainant's own

testimony, along with the circumstances of a particular case, can suffice

to sustain his/her burden in this regard. See U.S. v. Balistrieri, 981

F.2d 916, 932 (7th Cir. 1992), cert. denied, 114 S. Ct. 58 (1993)(housing

discrimination). As the court noted in Balistrieri, "[t]he more inherently

degrading or humiliating the defendant's action is, the more reasonable

it is to infer that a person would suffer humiliation or distress from

that action; consequently, somewhat more conclusory evidence of emotional

distress will be acceptable to support an award for emotional damages."

Nonetheless, the absence of supporting evidence may affect the amount

of damages deemed appropriate in specific cases. Lawrence v. USPS,

EEOC Appeal No. 01952288 (April 18, 1996).

The Commission notes that damage awards for emotional harm are difficult

to determine and that there are no definitive rules governing the amount

to be awarded in given cases. A proper award must meet two goals: that it

not be "monstrously excessive" standing alone, and that it be consistent

with awards made in similar cases. See Cygnar v. City of Chicago, 865

F.2d 827, 848 (7th Cir. 1989). Further, Federal courts have awarded

compensatory damages in a wide range of amounts depending on the facts of

the particular case, and the supporting evidence presented. See, e.g.,

McClam v. City of Norfolk Police Department, et al., 877 F.Supp. 277,

284 (E.D. Va. 1995) (award of $15,000.00 for 18 months of headaches,

lowered self esteem, and changes in attitude following repeated denials

of job transfer requests); Johnson v. Philadelphia Electric Co., 709

F.Supp. 98, 104 (E.D. Pa. 1989) ($10,000.00 for mental anguish following

the denial of a promotion). In addition, the Commission has awarded

compensatory damages based on the extent of the damages proved. See Bever

v. Department of Agriculture, EEOC Appeal No. 01953949 (October 31, 1996)

($15,000.00 award for anxiety and depression resulting from the denial of

promotion and hostile work environment); Lam v. Department of Agriculture,

EEOC Appeal No. 01961589 (June 11, 1998) ($18,000.00 award for emotional

distress and mental suffering due to the denial of promotion).

Based on the foregoing, and considering the nature and severity of the

harm to the complainant, the actual duration of the harm, and limiting

the award to the issue for which the agency found discrimination, we

find that the AJ correctly determined that complainant is entitled to an

award of nonpecuniary damages in the amount of $15,000.00 for emotional

distress experienced in connection with the denial of employment. In so

finding, the Commission notes that while Dr. A indicated that there

was a connection between the nonselection and complainant's condition,

he also opined that complainant's condition could have resulted in part

from other factors not related to the discrimination. Nevertheless, the

complainant indicated that the discrimination caused him to disassociate

himself from family and friends, and experience anxiety, stomach problems,

difficulty sleeping, and weight loss. Complainant's wife confirmed that

he experienced these symptoms.

Pecuniary Damages

In the case at hand, we find that the AJ properly denied complainant's

claim for reimbursement for relocation expenses. Further, the AJ's denial

of that claim was reasonable. As stated by the AJ, the record fails

to show a causal connection between the nonselection and complainant's

traveling to South Carolina and then North Carolina for brief periods

of time. While complainant indicated that he was unable to secure

employment in Montana after the nonselection, he acknowledged declining

an interview shortly before leaving the area. Further, complainant

stated that he had no difficulty obtaining employment when he returned

to Montana after a period of seven months.

Although the AJ discussed complainant's claim for monetary damages

relating to medical expenses and insurance in the context of compensatory

damages, we do not find that the record supports a connection between the

birth of complainant's child and the discriminatory actions of the agency.

Accordingly, complainant is not entitled to any past pecuniary damages

related to these medical expenses. See, e.g., Flythe v. Department

of the Army, EEOC Appeal No. 01972258 (April 11, 2000). We do find,

however that these expenses are part of complainant's remuneration as

backpay of benefits which will be discussed below.

Equitable Relief

In his decision, the AJ found that, in order to remedy complainant for

the effects of the discrimination, the agency should provide him with

appropriate backpay, and benefits, including sick and annual leave,

insurance benefits, retirement contributions, overtime, out of schedule

pay, and retroactive seniority that would have accrued had complainant

entered on duty beginning September 20, 1995. Further, the AJ noted that

it was the agency's regular practice of converting a casual Custodial

Laborer performing at a satisfactory level to career status at the end

of 90 days once the employee passed an eligibility test. Thus, the AJ

stated that complainant should receive this benefit after completing his

probationary period, as well as any applicable promotions and cost of

living increases. We agree with the AJ's recommendation in this regard.

With regard to health insurance coverage, a backpay award should

compensate an employee for loss of health insurance either by reimbursing

him for health insurance premiums paid, or paying him for uninsured

medical expenses incurred during the relevant period up to the amount the

agency would have contributed to his health insurance premiums. Flythe,

supra; Wrigley v. USPS, EEOC Petition No. 04950005 (February 15, 1996);

Harrington v. Tennessee Valley Authority, EEOC Petition No. 04920010

(December 10, 1993). As such, the agency is required to pay, as part

of its backpay award, expenses incurred in obtaining medical insurance,

or medical expenses that he incurred from September 20, 1995, when he

would have entered on duty, until the time he was able to secure health

insurance, up to the amount that the agency would have contributed to his

health insurance premiums. Huyck v. Department of Defense, EEOC Request

No. 05980159 (July 10, 1998). Although the AJ's decision indicated

that complainant incurred $10,299.98 in expenses relating to obtaining

insurance and the birth of a child, we do not find such documentation

contained in the record. Therefore, in accordance with the Order below,

the agency shall seek documentation from complainant relating to these

medical expenses and reimburse complainant for all proven expenses.

CONCLUSION

Based upon a review of the record herein, it is the decision of the

Commission to MODIFY the agency's decision with regard to the issues of

equitable relief and compensatory damages.

ORDER

The agency is ORDERED to take the following remedial action:

1. The agency shall pay the complainant compensatory damages in the

amount of $15,000.00, less any sums paid, within thirty (30) calendar

days of the date this decision becomes final.

2. The agency shall, within sixty (60) calendar days, present

documentation that its backpay award to complainant includes compensation

for any health insurance premiums and medical expenses that complainant

paid because of the discrimination. Complainant shall cooperate

in providing the necessary documentation. If the backpay award did

not compensate complainant for said expenses, the agency shall award

additional backpay sufficient to cover the difference between what

complainant actually paid and what he would have paid had his coverage

been in effect on September 20, 1995. Any additional backpay award for

health care coverage shall not exceed the amount that the agency would

have paid to cover complainant's health insurance premiums, and shall

include appropriate interest.

3. The agency shall afford complainant the opportunity to be converted

to a career appointment, consistent with its regular practice at the

time of the nonselection. Pursuant thereto, the agency shall provide

complainant with appropriate benefits, including sick and annual leave,

insurance, retirement contributions, overtime and out of schedule pay,

retroactive seniority, and applicable promotions and pay increases.

The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision." The report shall include evidence that corrective action

has been implemented.

ATTORNEY'S FEES (H0900)

If complainant has been represented by an attorney (as defined by

29 C.F.R. � 1614.501(e)(1)(iii), he/she is entitled to an award of

reasonable attorney's fees incurred in the processing of the complaint.

29 C.F.R. � 1614.501(e). The award of attorney's fees shall be paid

by the agency. The attorney shall submit a verified statement of fees

to the agency -- not to the Equal Employment Opportunity Commission,

Office of Federal Operations -- within thirty (30) calendar days of this

decision becoming final. The agency shall then process the claim for

attorney's fees in accordance with 29 C.F.R. � 1614.501.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0900)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement of

the order. 29 C.F.R. � 1614.503(a). The complainant also has the right

to file a civil action to enforce compliance with the Commission's order

prior to or following an administrative petition for enforcement. See 29

C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g). Alternatively,

the complainant has the right to file a civil action on the underlying

complaint in accordance with the paragraph below entitled "Right to File

A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408. A civil action

for enforcement or a civil action on the underlying complaint is subject

to the deadline stated in 42 U.S.C. � 2000e-16(c)(Supp. V 1993). If the

complainant files a civil action, the administrative processing of the

complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0900)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the office of federal operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0900)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant in

the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. �2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. ��791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

__________________________________

Carlton M. Hadden, Director

Office of Federal Operations

July 19, 2001

__________________________________

Date

CERTIFICATE OF MAILING

For timeliness purposes, the Commission will presume that this decision

was received within five (5) calendar days of mailing. I certify

that the decision was mailed to claimant, claimant's representative

(if applicable), and the agency on:

_________________________

Date

_________________________

1While complainant initially asserted that the agency failed to provide

him with backpay for the entire period prior to his entering on duty,

complainant subsequently noted that he had been paid for the period

in question.