Sarah L. Schott, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, (Western Area), Agency.

Equal Employment Opportunity CommissionJun 29, 2010
0120092400 (E.E.O.C. Jun. 29, 2010)

0120092400

06-29-2010

Sarah L. Schott, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, (Western Area), Agency.


Sarah L. Schott,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

(Western Area),

Agency.

Appeal No. 0120092400

Agency No. 4E-800-0224-07

DECISION

Complainant filed a timely appeal with this Commission from a final

decision determination by the Agency dated April 1, 2009, finding that

it was in compliance with the terms of the August 16, 2007 settlement

agreement into which the parties entered. For the following reasons

the Agency's final determination is AFFIRMED.

BACKGROUND

The settlement agreement provided, in pertinent part, that:

(1) Should [Complainant] experience concerns and/or problems within the

workplace that affect her, she will speak with [the Station Manager]

and [Supervisor 1] directly.

(2) Should [Supervisor 1] experience a request for auxiliary assistance

and the need to assign a task to another co-worker who then expresses

open dissatisfaction with [Complainant], he will address the co-worker's

expressed dissent and/or dissatisfaction with [Complainant], he will

speak with [the] person immediately.

(3) When [Complainant] requests assistance from management, she would like

to have factual data so both management and [Complainant] could problem

solve together. [The Station Manager] and [Supervisor 1] both agree.

(4) [Complainant's representative] requests and [Complainant], [the

Station Manager], and [Supervisor 1] agree to involve him in any concerns

R/T auxiliary assistance

(5) [Complainant] withdraws her complaint on the issue.

By letter to the Agency dated January 25, 2009, Complainant alleged that

the Agency was in breach of the settlement agreement. Specifically,

Complainant alleged that on October 3, 2008, provision 1 was breached when

the Station Manager and Supervisor 1 tried to force an unsafe practice

on her regarding the loading of mail gurneys. Complainant stated that

speaking to the Station Manager and Supervisor 1 did not do any good.

Additionally, Complainant stated that provision 3 was breached since no

data or communication of any problems was given to her. Complainant

stated on October 4, 2008, "in an effort to inform and communicate

[her] commitment to following Postal rules" the Station Manager was

given documentation covering her Special Inspection, her 60 day review,

and Inspectors' day showing clocking to street to load parcels.

Moreover, Complainant stated that since November 17, 2008, she has

documented over 18 instances of the Station Manager or Supervisor 1

following and watching her as she does carrier work. Complainant also

stated that the Station Manager and Supervisor 1 have made insulting and

degrading comments. For example, Complainant states that on October

3, 2008, both the Station Manager and Supervisor 1 made statement

regarding Complainant being one of the first carriers on the street.

Also, Complainant states that on December 23, 2008, she asked Supervisor

1 for a form 3996 for overtime and he commented that no one else turned

in one except Complainant. Finally, Complainant complains about remarks

made by Supervisor 1 on January 13, 2009, following a snow storm, when

she requested auxiliary assistance.

In its April 1, 2009 final determination, the Agency concluded that it

did not breach the terms of the settlement agreement. With regard to

provision 1, the Agency stated that Complainant was instructed to take

all her mail to the street at one time and refused. The Agency stated

it was management's responsibility to give instructions to its employees

and it is the employees' responsibility to follow those instructions.

With regard to the alleged comment about Complainant being difficult,

the Station Manager stated this comment was made after Complainant

refused to follow management's instructions.

With regard to provision 1, the Agency noted that on October 4,

2008, Complainant approached the Station Manager about the incident

on October 3, 2008, and the Station Manager explained management has

the responsibility to give employees instructions on how to carry the

route in the safest and most efficient way. The Station Manager stated

Complainant repeatedly made two trips to load her car and noted this was

something Complainant had been instructed to eliminate. Management also

stated its instructions to Complainant did not violate safety measures.

The Agency also stated management is not following Complainant as alleged.

With regard to the comments made in connection with Complainant's request

for Form 3996, the Agency stated that these questions would be asked

of any employee. The Agency stated Complainant has an eight-hour work

restriction and has always been instructed to keep her mail volume to

eight hours or less.

Additionally, the Agency noted Complainant requested counseling on these

same issues raised in her breach claim. The Agency stated that these

same issues were being addressed in Agency Case No. 4E-800-0063-09.

On appeal, Complainant states that the reason behind taking two trips

to load mail is to ensure she is working rather than standing around

waiting for clerks to finish throwing mail. Additionally, Complainant

states that employees have a right to a safe and healthy work environment.

Complainant claims that eight other routes in the station have the same

or lower volume mail than her route, which she claims is a breach of the

settlement agreement. Complainant states if the Agency is concerned about

her work restrictions, they should not enforce an unsafe gurney practice.

Complainant also requests the Agency assign routes without regard to age,

sex, and physical injuries.

In her brief in support of her appeal, Complainant states that the

settlement agreement requires requests for assistance from management

be handled using factual data and she claims the Agency has failed to

follow this term. Complainant also disputes that it is the Agency's

responsibility to give employees instructions and the employees'

responsibility to follow those instructions. Rather, Complainant

argues each employee is responsible for being aware of their own

responsibilities and limitations and to adjust her own work method to

enable safe accomplishment of duties.

ANALYSIS AND FINDINGS

EEOC Regulation 29 C.F.R. � 1614.504(a) provides that any settlement

agreement knowingly and voluntarily agreed to by the parties, reached at

any stage of the complaint process, shall be binding on both parties.

The Commission has held that a settlement agreement constitutes a

contract between the employee and the Agency, to which ordinary rules

of contract construction apply. See Herrington v. Dep't of Def., EEOC

Request No. 05960032 (December 9, 1996). The Commission has further

held that it is the intent of the parties as expressed in the contract,

not some unexpressed intention, that controls the contract's construction.

Eggleston v. Dep't of Veterans Affairs, EEOC Request No. 05900795 (August

23, 1990). In ascertaining the intent of the parties with regard to the

terms of a settlement agreement, the Commission has generally relied on

the plain meaning rule. See Hyon O v. U.S. Postal Serv., EEOC Request

No. 05910787 (December 2, 1991). This rule states that if the writing

appears to be plain and unambiguous on its face, its meaning must be

determined from the four corners of the instrument without resort to

extrinsic evidence of any nature. See Montgomery Elevator Co. v. Building

Eng'g Servs. Co., 730 F.2d 377 (5th Cir. 1984).

In the present case, we find Complainant failed to show that the

Agency breached the terms of the August 16, 2007 settlement agreement.

Complainant claims the Agency is enforcing an unsafe gurney practice

and claims this violates provision 1 of the agreement. According to

provision 1, if Complainant experiences concerns and/or problems within

the workplace that affect her, she will speak with the Station Manager

and Supervisor 1 directly. There is no evidence that Complainant has

been denied the opportunity to speak directly with the Station Manager

and Supervisor 1 regarding workplace concerns. In fact, Complainant

states that speaking with the Station Manager and Supervisor 1 did not

do any good. We find provision 1 only required Complainant be allowed

to speak directly with the Station Manager and Supervisor 1. We note

Complainant's concerns regarding the gurney practice are outside the

scope of the agreement.

Provision 3 stated that when Complainant requests assistance from

management, she would like to have factual data so both management and

Complainant could problem solve together. According to this provision

both the Station Manager and Supervisor 1 agreed to this. Upon review

of the record, we find Complainant has not shown a specific instance

when this provision was breached.

With regard to Complainant's contentions surrounding mail volume,

her claim that management follows her, Complainant's challenge to the

practice of throwing mail, and her statement that she has been subjected

to insulting and degrading comments by management, we find these

allegations were properly treated as new allegations of discrimination

by the Agency. The Agency identified the new complaint number as Agency

Case No. 4E-800-0063-09.

CONCLUSION

Accordingly, the Agency's final determination finding no breach of the

settlement agreement is AFFIRMED.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0610)

The Commission may, in its discretion, reconsider the decision in this

case if the Complainant or the Agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the Agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive

for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

77960, Washington, DC 20013. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0610)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official Agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z0610)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the

request and the civil action must be filed within the time limits as

stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

June 29, 2010

__________________

Date

2

0120092306

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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0120092400