S. H. Kress & Co.Download PDFNational Labor Relations Board - Board DecisionsAug 26, 194134 N.L.R.B. 1152 (N.L.R.B. 1941) Copy Citation In the Matter of S. H. KRESS & COMPANY, A CORPORATION and UNITED RETAIL AND WHOLESALE EMPLOYEES OF AMERICA, LOCAL No. 235 In the Matter of S. H. KRESS & COMPANY, A CORPORATION and UNITED RETAIL WORKERS OF Hmo Cases Nos. C-1722 and C-1723.-Decided August 26, 1941 Jurisdiction : general merchandise retailing industry. Unfair Labor Practices Interference, Restraint, and Coeicion• questioning employees concerning their union membership and activity ; anti-union statements ; surveillance by store guard of union representatives ; filling of individual vacancies with non- strikers after collective application for reinstatement of all or none of fair labor pracltice strikers held not a violation of Section 8 (1). Discrcniinatson: discharge of six employees for union membership and activity ; refusal unequivocally to assent to reinstatement to former positions of unfair labor practice strikers; charges of, dismissed as to three persons. Collective Bargaining: majority established by signed authorization petition- refusal to bargain in good faith; refusal to grant recognition; unfair labor practice strike caused by such refusal-charges of refusal to bargain in good faith at Honolulu Store dismissed. Remedial Orders : reinstatement and back pay awarded to persons discriminated against ; lump sum back pay awarded to extra and part-time unfair labor practice strikers denied reinstatement; employer ordered to bargain with union on request. Definitions Operator of monogramming machine owned by independent contractor who was paid by independent contractor, but who was subject to store control and who was a part-time sales girl, held an employee within the meaning of Section 2 (2) and (3) of the Act. Practice and Procedure : Trial Ekaminer's action in striking material from com- plaint because not in charge, overruled. Mr. William A. Babcock, Jr., for the Board. Mr. Wade Warren Thayer and Mr. George P. Kimball, of Hono- lulu, T . H., Mr. C. Wendell Carlsmith, of Hilo, T. H., and Mr. D. H. O'Connell, of New York City, for the respondent. Mr. Louis E. Welch, of Honolulu, T. H., for the Honolulu Union. Mr. Bertram Diamond, of counsel to the Board. 34 N.L.R B, No. 119 1152 I S. H. KRESS & COMPANY DECISION AND ORDER STATEMENT OF TILE CASE 1153 Upon charges and amended charges duly filed by United Retail and Wholesale Employees of America, Local No. 235, herein called the Honolulu Union, and by United Retail Workers of Hilo, herein called the Hilo Union, the National Labor Relations Board, herein called the Board, by the Regional Director for the Twentieth Region (San Francisco, California), issued its consolidated complaint on October 28, 1939, against S. H. Kress & Company, herein called the respondent, alleging that the respondent had engaged in and was engaging in unfair labor practices affecting commerce, within the meaning of Section 8 (1), (3), and (5) and Section 2 (6) and (7) of the National Labor Relations Act, 49 Stat. 449, herein called the Act. Copies of the complaint and notice of hearing were duly served on the parties. The complaint, as amended at the hearing, alleged in substance that the respondent, in the operation of its Honolulu store : (1) be- cause of their union membership and activity discharged and thereafter refused to reinstate Rachel Saiki, Jeanette Ichiriu, Ted Tamashiro, and Jack Shiroma about April 16, 1938; Edith Ishikawa about April 19, 1938; Edna Uyeda, about December 31, 1938; Mary Miguel about February 2, 1939; and Allen Gima about March 8, 1939; (2) on and after August 15, 1938, refused to bargain collectively in- good faith with the Honolulu Union as the exclusive representative of all its employees in an appropriate unit; (3) by these and other acts, inter- fered with, restrained, and coerced its, employees in the exercise of rights guaranteed in Section 7 of the Act. It further alleged that the respondent, in the operation of its Hilo store : (1) about December 5, 1938, discharged and thereafter refused to employ Thomas Naka- shima because of his membership and activity in the Hilo Union; (2) about December 8, 1938, and thereafter, refused to bargain collectively with the Hilo Union after it had been designated by a majority of the employees in an appropriate unit; (3) because of their union membership and participation in the strike, refused to reinstate to their former positions employees who had gone on strike about De- cember 22, 1938, as a direct consequence of the alleged unlawful dis- charge of Thomas Nakashima and the refusal of the respondent to bargain with the Hilo Union; (4) by these and other acts, interfered with, restrained, and coerced its employees in the exercise of rights guaranteed in Section 7 of the Act. The respondent by its answer 11 1154 DECISIONS OF NATIONAL LABOR RELATIONS BOARD dated November 14, 1939, and its amended answer dated December 11, 1939, denied that it had engaged in the unfair labor practices alleged. Pursuant to notice, a hearing was held at Honolulu and Hilo, Terri- tory of Hawaii, between November 16, 1939, and February 13, 1940, before Thomas H. Kennedy, the Trial Examiner duly designated by the Board. The Board, the respondent, and the Honolulu Union were represented by counsel or official representative and participated in the hearing. Full opportunity to be heard, to examine and cross- examine witnesses, and to introduce evidence bearing on the issues was afforded all parties. During the course of the hearing, the Trial Examiner made several rulings on motions and on objections to the admission of evidence. The Board has reviewed these rulings and finds that no prejudicial errors were committed. The rulings are hereby affirmed, except in so far as the Trial Examiner granted re- spondent's motion to strike from the complaint, on the ground that they did not appear in the charges, certain dates of alleged refusals to bargain and the names of employees alleged to have been discrimi- nated against after an unfair labor practice strike; denied a motion by counsel for the Board to amend the complaint to allege that the respondent, although reinstating some of the strikers, did not reinstate them to their former positions in that the respondent did not grant them a bonus and vacation with pay which- were granted to non- strikers; denied the usual motion, made by the counsel for the Board, to conform the pleadings to the proof. Subsequent to the hearing the respondent and the Board counsel submitted briefs for the consideration of the Trial Examiner. On November 7, 1940, the Trial Examiner issued his Intermediate Report, copies of which were duly served upon the parties. He found that the respondent had engaged in unfair labor practices within the meaning of Section 8 (1) and, with respect to two indi- viduals, within the meaning of Section 8 (3) of the Act. He recom- mended the dismissal of the other unfair labor practices alleged in the complaint. Thereafter the respondent, the Honolulu Union, and the Hilo Union filed exceptions to the Intermediate Report and briefs in support of their exceptions. The respondent also filed a motion to strike the exceptions filed by the Honolulu and Hilo Unions; that motion is hereby overruled. Pursuant to notice, a hearing was held before the Board in Wash- ington, D. C., on January 23, 1941, for the purpose of oral argument. The respondent was represented by counsel and participated in the hearing; neither the Honolulu nor the Hilo Union appeared. The Board has considered the briefs and the exceptions of the respondent, counsel for the Board, and the Honolulu and Hilo Unions and finds the exceptions, except such as are consistent with the findings of fact, conclusions of law, and order below, without merit. S. H. KRESS & COMPANY 1155 Upon the entire record in the case, the Board makes the following FINDINGS OF FACT I. THE BUSINESS OF THE RESPONDENT The respondent is a New York corporation with its principal office and place of business in, New York- City. It is engaged in the retail sale of limited price variety merchandise through stores lo- cated in various States and Territories of the United States. These stores, 241 in number, are all under the operating control of the New York office. Since December 31, 1938, the New York corpora- tion has been qualified to do business in the Territory of Hawaii. From about December 22, 1922, to about December 31, 1938, the New York corporation owned all the shares of stock, with the ex- ception of directors' qualifying shares, of S. H. Kress & Company, a Colorado corporation. From about October 26, 1929, until about March 7, 1939, said Colorado corporation was qualified to do busi- ness in the Territory of Hawaii and engaged in the business de- scribed above. On or about December 31, 1938, the New York cor- poration acquired all the assets and assumed all the liabilities of said Colorado corporation. Thereafter said Colorado corporation was dissolved. The amended complaint alleges and the amended answer admits that the New York corporation is liable for the acts of the Colorado corporation. We find accordingly and in this Decision and Order do not distinguish between the two corporations but refer to both as the respondent or S. H. Kress & Company. Since about October 26, 1929, the respondent has been engaged in the retail business in the Territory of Hawaii through stores lo- cated in Honolulu, Hilo, Wailuku, and Lihue. The merchandise sold in the respondent's Hawaiian stores is in general purchased by the respondent's central purchasing agency in New York City from sources in continental United States and shipped to these stores from such sources. In 1938 the respondent's gross sales in all its stores amounted to approximately $65,000,000. During this period the gross sales of. the respondent's Hawaiian stores totaled about $2,700,000. Approximately one-half of the sales of the Hawaiian stores are made at the Honolulu store. The Hono- lulu store ranks first and the Hilo store second in volume of sales among the respondent's stores in the Territory of Hawaii. H. THE ORGANIZATIONS INVOLVED United Retail and Wholesale Employees of America, Local No. 235, is a labor organization chartered by the United Retail and 1156 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Wholesale Employees of America and affiliated with the Congress of Industrial Organizations, herein called the C. I. O. It is a suc- cessor to the United Retail Workers of Honolulu, a labor organiza- tion existing from April 10 until September 7, 1938. Both organizations admitted to membership employees of the respondent at its Honolulu store. In this Decision and Order we treat them as a single organization, herein referred to as the Honolulu Union or United Retail and Wholesale Employees of America, Local No. 235. United Retail Workers of Hilo is an unaffiliated labor organiza- tion admitting to membership employees of the respondent at its Hilo store. III. THE UNFAIR LABOR PRACTICES A. Honolulu 1. Interference, restraint, and coercion a. The strike of April 5, 1938, the formation of the Honolulu Union, and the respondent's alleged discrimination against the strikers The amended complaint alleges as a violation of Section 8 (1) of the Act that about April 6, 1938, the respondent discharged and thereafter refused to reinstate employees in its soda and lunch department be- cause. they had engaged in concerted activity. The Trial Examiner recommended the dismissal of this allegation and the Honolulu Union took exception to the recommendation. During the latter part of March 1939, and continuing until April 5 of the year, approximately 23.persons were employed in the respond- ent's soda and lunch department as kitchen workers, waiters, wait- resses, and bus boys under the direction of Charles Goo. Late in March 1938 a pronounced dissatisfaction with Goo's man- agement of the department became manifest among many of the employees thereof. Protest meetings were held by these employees off the premises of the respondent after working hours. Shortly be- fore the first of April the protestants drew up and signed a petition directed to H. D. Weiser, the respondent's personnel manager who was then in Honolulu, asking that Goo be removed. The petition was signed by 24 of the employees in the department, two of the signatories being James Nakatsu and James Ohta. Before Ohta had signed this petition he and Nakatsu were called into the office of the store by Howard Simpson, senior assistant manager, then acting manager of the store. He stated to the two employees that he understood that there was trouble in the cafeteria department. The employees replied that the workers did not like Goo. Simpson in- formed them that they would have to await the arrival of W. C. S. H. KRESS & COMPANY 1157 Jahries, the new manager , before the complaint could be disposed of. About April 1, 1938, Nakatsu and Ohta called on Weiser and presented the above petition to him. Weiser in their presence read it and then informed these employees that action on it would have to await the arrival of Jahries . This disposition was satisfactory to Nakatsu and Ohta. On April 5, 1938, Jahries arrived in Honolulu . He immediately went to the store and reported to Weiser who proceeded to "check him in," preparatory to turning the store over to him. About'-10 a. in. on April 5, a conference took place in the store offices attended by Nakatsu, Ohta, Weiser, Jahries, and Simpson. In the course of the discus- sion Nakatsu and Ohta stated they would leave unless Goo was removed as head of the soda and lunch department . The two employ- ees asserted that they were speaking not only for themselves but for the other employees in the soda and lunch department . Weiser suggested that Jahries investigate the charges and that no action be taken until this could be done. This suggestion was rejected by Nakatsu and Ohta. who definitely stated that they were quitting . The conference then broke up and Simpson, on Weiser's instruction , directed the cashier to prepare the pay of Ollta and Nakatsu. Immediately following the conference described above, 17 employ- ees including Nakatsu and Ohta, walked out. About 15 of these em- ployees were from the soda and lunch department . The action taken by all these employees was for the reason given by their representa- tives, Nakatsu and Ohta, to wit : the respondent 's refusal to accede to their demand that Goo be replaced as head of the soda and lunch department. On April ' 6, 1938, several of the soda and lunch employees who had walked out the preceding day consulted with representatives of the Marine Cooks and Stewards Union in Honolulu concerning the for- mation of a union. A picket line was formed at the store by em- ployees who had walked out from the soda and lunch department. Leaflets were prepared announcing a union organization meeting to be held April 10, 1938. These were distributed from the picket line to the respondent 's employees leaving the store at the close of busi- ness on April 7, 1938, and thereafter. . Pursuant to this announcement, a meeting was held on Sunday, April 10, 1938, which resulted in the formation of the Honolulu Union. About 50 of the respondent 's employees attended. Ted Tamashiro, a stockman in the respondent 's toy department , addressed the meeting . In his speech he discussed the long hours, the low wages, and the practice of working behind closed doors on holidays at the respondent 's store. He was elected temporary president. Larry Shima was elected temporary vice president ; Beatrice Park, 451269-42-vol. 34-74 1158 DECISIONS OF NATIONAL LABOR RELATIONS BOARD temporary secretary-treasurer; Sabura Kawaguchi, Leo Thompson, Roy Higa, Gladys Lai, and Rachel Saiki were elected temporary trustees. All these temporary officers, with the exception of Tama- shiro, Lai, and Saiki, who were still working for the respondent at the time of this meeting, had walked out of the store April 5, 1938, as a result of the dispute concerning Goo. Following this meeting there were additional organizational activi- ties among the respondent's employees.' The Honolulu Union ob- tained new members and held regular meetings each Sunday during the spring of 1938. About April 12, 1938, a conference took place between representa- tives of the strikers and of the respondent. While the record con- tains conflicting versions of the events of the conference we find that Berman, a C. I. 0. representative who was spokesman for the strikers, requested of Jahries reinstatement for the strikers and that Jahries rejected the request on the ground that the respondent had filled the positions left vacant by the strikers. We further find that at the time of the conference the vacancies left by the strikers had in fact been filled on a permanent basis. The record does not show whether the strike continued after the conference. Within a short interval thereafter the respondent took on a number of individuals in the soda and lunch department but did not recall any of the striking employees. It is clear, however, that up to that time it had been confronted only with a blanket demand for the reinstatement of all the strikers as a group. We are therefore unable to find that the respondent, in filling the particular vacancies which arose, discriminated against the strikers.2 Upon the basis of the entire record we find, as did the Trial Examiner, that the record does not support the allegation that the respondent discriminated against those who struck on April 5. b. Acts of interference George Morine, a union member employed as a stockman in the Honolulu store, testified that during the week following April 10, 1938, Simpson asked him if he had heard rumors going around; that he informed Simpson he had heard such rumors ; that Simpson asked him, "Are you one of them?" and he replied in the affirmative; and that Simpson said, "It is up to you." He further testified that he interpreted this conversation to mean that Simpson wanted to know 'Between April 10 and April 16 leaflets explaining the desirability of a union and a meeting for April 17 were distributed outside the store. 2 Cf Matter of Omaha and Council Blulfs Street Railway Co and Amalgamated Associa- tion of Street, Electric Railway and Motor Coach Employees of America, etc, 18 N. L R. B. 82 S. H. KRESS & COMPANY 1159 if he was a union member. Simpson denied this conversation. Upon the basis of the entire record we find, as did the Trial Examiner, that Simpson in substance made the statements attributed to him by Morine and that these statements referred to membership in the Honolulu Union. Rachel Saiki, an active union member whose case is discussed below, was asked by Hannah Klein, the matron under whom she was working, on the day after she attended the first union meeting, whether she had gone to that meeting. Saiki replied that she had, whereupon Klein stated that if the activity of the employees was for the purpose of carrying on a fight against Goo, she did not think it was right. Saiki assured Klein that she had signed up because she understood that the purpose of the meeting was to better the condi- tions of all the workers in the store. Saiki further testified that Klein had informed her not to say anything to head saleslady O'Neill,3 the respondent's chief supervisor of female employees, about Saiki's joining the union, because if O'Neill found this out, Saiki would be discharged. Klein admitted that she had had a conversation with Saiki during the week immediately preceding April 16, 1938, but she testified that the conversation was not about a union but about a projected walk-out which Klein attempted to discourage her from joining. She also denied that she had told Saiki that she would be discharged. Upon the basis of the entire record we credit the testimony of Saiki, as did the Trial Examiner, and find that Klein in substance made to her the statements in question. Louis Welch, a C. I. O. organizer who assisted the employees in the formation of the Honolulu Union, testified that in May 1938, while he was in front of the respondent's store handing out leaflets to employees, he overheard Klein remark to one of the employees, "The union don't care nothing about you" and that at a conference between the Honolulu Union and the respondent at the end of May 1938, he asked Klein if she had stated to any of the employees that that union was all nonsense and that Klein answered that she had made such a statement. Klein conceded that she might have made the ad- mission testified to by Welch but insisted that in fact she never said anything against the Honolulu Union but rather had directed any remarks she might have made to the possibility of a walk-out. Klein herself testified as follows : Following her conversation with Saiki one of the girls told her that she had heard a walk-out was imminent; she told her own informant and the girl who was said to have spread the rumor, "You girl's forget about that. That is all nonsense."; At the time of the healing, her name was Mrs. Rechaed Schoenmg and she was no longer an employee of the store. 1160 DECISIONS OF NATIONAL LABOR RELATIONS -BOARD she asked the second girl, "Are you one of them?" and told her "Forget about that. If they are going to stage a walk-out we cannot do anything about that." She denied that the Honolulu Union was mentioned in this conversation. In the light of the entire record and of the credence given by the Trial Examiner to the testimony of Welch, we find that Klein made the statements testified to by him. - We also find on the basis of Klein's own testimony that she interro- gated one of the employees of the respondent concerning participa- tion in concerted activity and attempted to dissuade employees from engaging in such activity. The respondent contends that Klein's job was "little more than that of a janitress." It is true that Klein did clean the girls' lunch- room, cloak room, and lavatory as well as the office. On the other hand, Klein reported employees if they were late, and had the func- tion of seeing that the girls observed the rules posted in the lunch- room and lavatory and of getting the girls down to their jobs when they were supposed to be there. Klein herself testified that when Saiki was her helper, head saleslady O'Neill would ask her how Saiki was doing her work. The preceding facts convince us as they did the Trial Examiner, that Klein was capable of speaking and did speak for the respondent in the circumstances above related. According to employees Saiki and Ichiriu, a sign forbidding talking was posted in the cloak room of the store about 3 days after the first union meeting of April 10. Before that time these and other employees had solicited union membership in the cloak room during lunch hours. Matron Klein denied that such a sign had been posted. Upon the basis of the entire record, we find that such a sign was posted. Edith Inouye, a former employee, testified that Miss Perreira, a head saleslady and her superior at that time, came to her about the end of April and told her that she did not know "why the workers should join the Union when Mr. Jahries was new"; that Perreira asked Inouye whether or not she would join, that when Inouye did not reply, Perreira said that "she didn't know why [the employees] acted that way when Mr. Jahries had done nothing to [them]." Perreira denied having had such a conversation with Inouye. We find the conduct attributed to Perreira consistent with the conduct which was engaged in by other supervisory employees. On the basis of the entire record therefore, we find that Perreira in substance made the statements attributed to her by Inouye. Myrtle Morimune, one of the respondent's salesgirls, joined the Honolulu Union on April 24, 1938. Shortly before that date Kimiko Matsui, then second in rank of the respondent's supervisors of female employees, approached her and, according to the testimony of Mori- mune, asked her if she and Kimura, another salesgirl, were in the S. H. KRESS & COMPANY 1161 Honolulu Union. Morimune replied that she was not but gave Matsui no information about Kimura. Matsui then volunteered the informa- tion that if the employees joined the union they would not be able to find work elsewhere and that she was against the union and did -not approve of it. Matsui in her testimony did not deny the assertions of Morimune. On April 25, 1938, the day after Kimura joined the Honolulu Union, according to Kimura, Matsui asked her if she had attended the union meetings. Kimura answered that she had. Matsui then asked Kimura what had happened at the union meetings and Kimura testi- fied that she told her some of the things that had transpired. Matsui denied the preceding testimony of Kimura. Sometime in May or June 1938, according to Rose Koge, after she had become a member of the Honolulu Union, she was approached by Matsui, her superior, who asked Koge if she knew what the union was for. Matsui followed the question by this statement : "I don't think you understand. Go to the library and really find out what it is all about." Matsui did not contradict the preceding testimony of Koge. On the basis of the entire record we find, as did the Trial Examiner, that Matsui, a supervisory employee, made the above statements attributed to her by Morimune, Kimura, and Koge. After Saiki's discharge on April 16, 1938, she visited the store many times, passed out leaflets for the Honolulu Union and continu- ously urged the respondent's employees to join the Honolulu Union. Before the spring of 1938 the respondent had not employed a uni- formed police officer in its store except during Christmas rush seasons. After April 1938, the respondent secured the services of one Kau, a retired Honolulu policeman and employed him continuously at the store. He wore a policeman's uniform and continually patrolled the salesfloor of the store during business hours. Beginning sometime in May 1938, Saiki testified, she frequently visited the store and stopped to converse with employees. She further testified, and Kau denied, that whenever she was in the "store she was continuously followed by Kau. Welch testified that Kau followed him in the same manner. In June 1938 Saiki stopped to converse with one of the union members who was on duty in the store. She testified that Kau approached her, tapped her on the shoulder and said to her : "Your activity around the store isn't any too good." Kau denied that he had made the statement testified to by Saiki. Saiki also testified that on that occasion she in- formed Kau that she did not think he had any business following her around. Upon the basis of the credence given by the Trial Examiner to Saiki's testimony and of the entire record, we find that Kau en- gaged in the activity and made the statements attributed to him by Welch and Saiki. 1162 DECISIONS OF NATIONAL 'LABOR RELATIONS BOARD We find that the respondent, by Simpson's questioning Morine con- cerning union activity, by Klein's questioning concerning union ac- tivity and membership and her attempts to discourage employees from engaging in union and concerted activity, by the posting, under the circumstances given, of the sign forbidding talking, by the statements of Perreira to Inouye, and of Matsui to Morimune, Koge, and Kimura, by the surveillance by Kau of Saiki and Welch, and by Simpson's interrogation of Miguel described below in Section III A 2, has inter- fered with, restrained, and coerced its employees in the exercise of rights guaranteed in Section 7 of the Act. 2. Discrimination in regard to hire and tenure of employment a. The discharges of April 16, 1938: in general The respondent discharged Rachel Saiki, Jeanette Ichiriu, Ted Tamashiro, and Jack Shiroma on April 16, 1938. The amended com- plaint alleges that these discharges were for union activity. The re- spondent's amended answer denies that union activity was the cause and ascribes the four discharges to lack of ability and merit .4 The respondent's defense is based in general upon its practice of reducing its force after a rush period. Each,year beginning 1 or 2 weeks before Easter, the respondent has a seasonal increase in busi- ness. During this' time the sales force is augmented with extra em- ployees. The day before Easter Sunday it is customary to reduce the force to normal. Easter Sunday in 1938 fell on April 17. Accord- ing to Jahries, the company's practice consisted in laying off persons hired for the rush period and retaining employees who were working before that period, with the following proviso : old employees were replaced with new employees who had shown themselves to be superior. During the week ending April 16, 1938, about 53 employees were released. Of these at least about 41 were employed only for the Easter rush period; 7 of the remaining 12 were union members: the four named in the amended complaint, and Rose Koge, Stella Shima, 4 The respondent also contends that it had no knowledge of the existence of the Honolulu Union by April 16. Manager Janzen testified that it was on April 18 or 19 that he first learned of the formation at the store of the Honolulu Union. But leaflets announcing union meetings were distributed outside the store during the 2 weeks pre- ceding April 16; the Honolulu Union was discussed in the store during the week following April 10; and the two principal daily newspapers in Honolulu carried news articles on April 14 and 15 which announced the formation of the Honolulu Union. Moreover Simpson and O'Neill recommended the discharges of the employees released on April 16. As found above , during the week following April 10, Simpson had inquired of Morine about his union membership . It further appears that O'Neill knew of the existence of the Honolulu Union prior to the discharges of April 16. On the basis of the foregoing evidence, of the respondent 's hostility to the Honolulu Union and of the entire record, we find that the respondent had knowledge of the Honolulu Union before the discharges of April 16. S. H. KRESS & COMPANY 1163 and Fanny Chun. The evidence concerning the status and the causes for the release of the other 5 non-union employees is as follows : Information submitted at the hearing by the respondent was that one left voluntarily, one was discharged,5 and three were laid off ; ac- cording to this information, these three would seem to have been regular employees. But by letter of July 28, 1938, to a Field Exam- iner for the Board, Kimball, an attorney for the respondent, stated that none of these same five employees had been discharged but that two had left of their own accord and that three had been hired as extra employees during the period immediately preceding Easter. The respondent did not explain the discrepancies between the state- ments of its attorney and the employment information submitted by it at the hearing. We find, therefore, that the only regular employees who were discharged or laid off in the course of the Easter reduction were 7 union members. Even on the construction of the evidence most favorable to the respondent, 10 regular employees were released from the staff by reason of the Easter curtailment of whom 7 were union members. At that time the Honolulu Union had secured the affilia- tion of not more than 23 of the not less than 175 regular employees on the pay roll for the week ending April 16. At the same time, a considerable number of non-union employees,6 both salesgirls and stockmen, who had been taken on during the Easter rush were re- tained.' We think that there is so marked a disparity between the proportion of union members among the regular employees on the pay roll before the Easter reduction and the proportion of union members among the regular employees released in the course of the Easter reduction as to create a strong inference that in, the reduction of staff there was discrimination against union members.8 In addition, we find significant evidence of discrimination in the fact that among the union employees released on April 16 were two of the three union officers elected April 10 who worked at the store dur- ing the following week. 6 Testimony of Simpson indicates that this employee was requested to leave because she was related to another employee. 6 The respondent contends that the weight of the foregoing evidence is impaired for the reason that in the period from the consent election of May 27 , 1938, through August 1939, there was an approximate equality between the number of discharges and lay- offs of union and of non -union persons on the full-time list or with some considerable length of service . However , about April 16, 1938, the Honolulu Union was still in its formative stages. On the other hand, before the period chosen by the respondent, which is a lengthy one, charges of unfair labor practices had been filed by the Honolulu Union. During that period the Honolulu Union « on the consent election . These facts distinguish the two situations. 7In general, the Honolulu Union confined its organizing activity to regular employees 6 F. W. Woolworth Co. v. National Labor Relations Board, decided July 2, 1941, (C. C. A. 2) ; North Whittier Heights Citrus Association v. National Labor Relations Board, 109 F . ( 2d) 76 (C. C. A. 9) ; Montgomery Ward & Co., Inc . v. National Labor Relations Board, 107 F. (2d) 555 (C. C. A. 7 ) ; Matter o f Ford Motor Co and United Automobile Workers of America, etc, 23 N. L. It. B. 342. 1164 DECISIONS OF NATIONAL LABOR RELATIONS BOARD We turn now to a consideration of the individual cases of four employees who were released on April 16, 1938. b. The discharges of April 16, 1938, considered individually Ted Tamashiro was found by the Trial Examiner to have been dis- charged for union membership and activity. The respondent took exception to this finding. Tamashiro entered the respondent's employ November 8, 1937, as a stockman in the toy department, and was placed on the respondent's list of regular full-time employees during the same month. In early February 1938 he was transferred to the hardware department. Two or three weeks later he was transferred to the dry goods depart- ment where he remained for about a month. On April 5, 1938, at the time of the walk-out of the soda and lunch department em- ployees, Simpson transferred him to the toy department. He was occupied there until April 16, 1938, when he was discharged. His original weekly rate of pay of $12 was raised in February 1938 to $14, at which rate he continued to be paid until his discharge. On April 10, 1938, Tamashiro, as stated, above, attended the first meeting of the Honolulu Union, made a speech criticizing the re- spondent for its working conditions, and was elected temporary presi- dent of the Honolulu Union. During the following week he urged other stockroom employees to join the Honolulu Union. It has al- ready been found that before April 16 Simpson and Klein, respec- tively, questioned a stockroom employee and, a salesgirl concerning union membership and activity, and that shortly after April 16, Matsui made similar inquiries. Upon the basis of the foregoing evidence of the respondent's antagonism towards the Honolulu Union and of the entire record we find that the respondent knew of Tama- shiro's union activities before his discharge. At various times the respondent advanced different reasons for the discharge of Tamashiro. According to the testimony of the respondent's witnesses, Simpson and Jahries, the reasons for the release of Tamashiro were fully dis- cussed by them before the actual discharge. On April 16, 1938, Simpson told Tamashiro that he was being laid off because the busy season preceding Easter had come to a close, and the force was being reduced, and that as soon as his services were again required he would be recalled. About April 19, Jahries was informed by one Dunbar, a Field Examiner for the Board, that charges had been filed in behalf of Tamashiro. On either the same or on the following day, Jahries informed Dunbar that Tamashiro had been discharged because he had been attending night school. Jahries gave this same reason at a conference with union representatives held about April S. H. KRESS & COMPANY 1165 23, asserting that Tamashiro had been released because he was going to night school and had other interests than working for the re- spondent.° However, on May 31, at a meeting held for the purpose of gathering information necessary for ruling upon challenged bal- lots cast in a prior consent election, Jahries did not give Tamashiro's night school attendance as a reason for his discharge. He himself characterized that reason as "just a polite answer." At this same conference, he said that Tamashiro had been laid off because a sales- girl in charge of a toy counter had complained about his work, and- because he was not sufficiently alert to take charge of the depart- ment.'° At another conference on August 4, 1938, at which were present Kimball and Thayer, attorneys for the respondent, Jahries, Simpson, and union representatives, Jahries gave as the cause of Tamashiro's discharge the fact that he was talkative and slow in his work. At the hearing Jahries and Simpson asserted that the decision to release Tamashiro was based chiefly on Simpson's judgment that Tamashiro was slow in his work and slow in his thinking, was incapable of becoming a stockman in charge of a department, had made quite a number of errors in counting, had been insubordinate on several occasions, particularly in refusing to go to the post office in accordance with former Manager Miller's instructions, was talka- tive and loitered, and was late in punching the timeclock. The shifts in the reasons assigned by the respondent for the dis- charge of Tamashiro have not been satisfactorily explained. Simp- son asserted that at the time of the discharge he had stated that it was due to a reduction in force because the respondent's instruc- tions were to use such a "stereotype" formula. Even if we grant the validity of this assertion, however, which the Trial Examiner apparently found unconvincing, the discrepancies among the reasons ,subsequently offered remain. These discrepancies cannot be attrib- uted, as does the respondent in its brief, to any ignorance on Jahries' part of the causes for the action taken against Tamashiro. As noted above, he fully discussed with Simpson such causes both before the actual discharge and before the May 31 conference. Nor can Jahries' reliance upon Tamashiro's night school attendance be adequately accounted for upon the basis of his assertion that he intended to spare Tamashiro's feelings by not giving any more derogatory reasons. Tamashiro does not appear to have been present when Jahries, in conference with Field Examiner Dunbar about the filing of charges in Tamashiro's behalf, relied upon the latter's night school attendance; it seems unlikely, moreover, that on this and on an ensuing 9In fact Simpson knew about Tamasbiro's night school attendance when he hired him 10 Before this conference, as Jahries himself stated, he had reviewed with Simpson the case of Tamashiro 1166 DECISIONS OF NATIONAL LABOR RELATIONS BOARD occasion Jahries should have allowed the consideration adduced by him to keep him from presenting the actual reasons for the respond- ent's conduct in the face of an investigation by a Board agent of charges of unfair labor practices. Jahries further asserted that at the May 31 conference he had no opportunity to go into detail con- cerning Tamashiro's case. He did not explain wherein the oppor- tunity to do so had been denied him. Although it appears that attorneys for the respondent were present at the conference there" is no evidence of any protest on their part. Simpson himself was interrogated concerning Tamashiro's release at the August 4 con- ference referred to above; he made no mention of any insubordina- tion or lateness or mistakes in counting.. Simpson contended that his failure to do so was due to the action of Field Examiner Wills in cutting off discussion about Tamashiro. This was denied by Welch. As at the earlier conference, the respondent's attorneys were present and there is no showing of any objection on their part. Upon the basis of the entire record, we credit Welch's denial. The respondent's current defense rests almost entirely upon the testimony of Simpson, for, as stated above, Jahries testified that the decision to release Tamashiro was based largely on Simpson's estimate of Tamashiro's work. In considering the defense it must be noted that according to Simp- son, under a plan of reorganization of the stockroom whereby each stockman to' be retained after Easter would be capable of handling a department, Tamashiro was eliminated because of his deficiencies. Simpson further testified that Tamashiro's work was unsatisfactory during the entire period of his employment, that he had recommended to one Miller, then store manager, that Tamashiro and Shiroma, another stockman whose case is discussed below, be laid off after the Christmas rush of 1937, but that this recommendation had not been followed. Simpson also testified that although from March 4, when former Manager Miller left, to April 5, when Jahries; the new man- ager arrived, he himself was in complete charge of the store, he could not take action against Tamashiro and Shiroma because he had been instructed not to do so. Like the Trial Examiner, we are not persuaded by Simpson's testi- mony concerning the causes for Tamashiro's discharge. In February 1938, as noted above, Tamashiro's weekly rate of pay was raised $2. The respondent's rule, then in effect, was to give wage raises only for increased efficiency. There is no showing that Simpson opposed the granting of the increase. Moreover, Simpson's testimony concerning Tamashiro's slowness and inefficiency 11 was vague and general; he was able to cite only one "Within the scope of this term we mean to include Tamashiro's alleged talkativeness and loitering. S. H. KRESS & COMPANY 1167 instance in support of his statements, an instance involving alleged errors in the counting of stock by Tamashiro in December 1937. The only critical comments on the score of inefficiency that Simpson claimed to have addressed to Tamashiro were remarks like "Let's get a move on" and "Let's get this thing unpacked"; Simpson could'not definitely fix the time of any of these mild exhortations. Simpson admitted that he had never warned Tamashiro that he would be discharged if his work did not improve. Neither Helwig nor Sweitzer, assistant man- agers in charge of the departments in which Tamashiro worked most of the time, was called to testify. Tamashiro stated, and we find, that before his discharge he never was told that his work was unsatisfactory either because he could not count stock correctly or because he was slow or talkative. Furthermore, we are of the opinion that there is convincing evidence that immediately before his discharge Tamashiro was deemed competent by Simpson, a fact which we find serves to rebut Simpson's affirmation that he all along believed Tamashiro an unsatisfactory employee. On April 5 the stockman in charge of the toy department joined the strike previously described. Jahries him- self conceded that the toy department was the most difficult one to handle in the entire store. Nevertheless, Tamashiro was transferred to that department on April 5 and remained there until his discharge. There is a conflict in the record over whether Simpson placed Tama- shiro in charge of the department ; it is undenied, however, that he worked alone in that department for about a week, and that thereafter, during the Easter rush, when the toy department was the busiest of all the departments, he had the cooperation only of two new employees and the occasional aid of an employee in an adjoining department. Whether or not Tamashiro was in charge of the department it is clear, therefore, that he was allowed to do a considerable portion of the work in it before and during one of the store's busiest season's. It is sig- nificant that Simpson could remember no complaint about Tamashiro's work during the Easter rush of 1938. As for Tamashiro's alleged insubordination in refusing to go to the post office, Tamashiro himself placed these refusals before Christmas 1937. He testified, and we find, that after an inquiry by former Man- ager Miller as to the cause for his refusals he never failed to go to the post office when asked. In addition, the record shows that stockmen often refused with impunity to go to the post office when they were busy. Furthermore, never before the hearing was Tamashiro's refusal to go to the post office given as a reason for his discharge. No other evidence of insubordination on the part of Tamashiro was advanced. No satisfactory proof of Tamashiro's alleged habitual lateness was produced. We further find that Tamashiro was never warned or reprimanded for any such repeated offenses and that no such reason for his discharge was advanced prior to the hearing. 1168 DECISIONS OF NATIONAL LABOR RELATIONS BOARD We further find the following evidence indicative of discrimination. Three stockmen taken on during the Easter rush were retained after April 16; all three were then non-union employees. Upon the basis of the respondent's hostility to the Honolulu Union and of the entire record we cannot credit Simpson's assertion that all three non-union employees were preferred over Tamashiro because two of them had had a year's experience elsewhere and the third had seemed to be a good worker. The respondent's antagonism toward the Honolulu Union, the gross disparity between the proportion of union members among the regular employees on the payroll before the Easter reduction and the pro- portion of union members among the regular employees released in the course of the Easter reduction, Tamashiro's union office and activity, the shortness of the interval between his election to office and his discharge, the shifting reasons assigned by the respondent for his discharge, the unsatisfactory character of the defenses advanced at the hearing, and the other circumstances stated above and in the record, convince us that Tamashiro was discharged because of his union office and activity. We find, as did the Trial Examiner, that the respondent has dis- criminated in regard to the hire and tenure of employment of Ted Tamashiro, thereby discouraging membership in the Honolulu Union and interfering with, restraining, and coercing its employees in the exercise of rights guaranteed in Section 7 of the Act. Jack Shiroma, also known as Kameichi Shiroma, first worked for the respondent 7 or 8 months in -1935 as a stockman. He was then laid off because business was reported to him to be slow. In the fall of 1937 he applied to Simpson for a job. Simpson refused to employ him saying that there were no available openings. Shiroma was then ordered placed on the pay roll by former Manager Miller, at that time Simpson's superior. He commenced work November 19, 1937, as a stockman in the stationery department. After the Christmas rush of 1937 he was transferred to the glassware and crockery department where he remained until April 16, 1938, when he was discharged. His initial pay was $12 per week. During the second week in February 1938, against the recommendation of Simpson, his pay was raised to $14 per week by direction of Miller. Shiroma attended the first union meeting on April 10, 1938, and there signed the document designating the Honolulu Union to bargain for him. There is no evidence, however, that he actively participated in union organization. At the time of Shiroma's discharge on April 16, 1938, Simpson told him that at the close of the Easter rush a reduction in force was required, that he was selected as one of the boys to be laid off, and S. H. KRESS & COMPANY 1169 that Simpson would call him again whenever he was needed. He has not since been notified to work. He does not desire reinstatement. The respondent's case as to this employee was presented entirely by the witness Simpson. Simpson as above found did not favor the employment of Shiroma in the fall of 1937. He was convinced at all times thereafter that Shiroma was not capable of becoming an efficient stockman. He testified that Shiroma was laid off because he was slow in his work, slow in his thinking, not capable of becoming a stockman, and that he was insubordinate in that he refused to do work that was assigned to him, particularly refusing to burn rubbish as directed until he had been warned about it several times by his superiors. Simpson also gave as a reason for this discharge, Shiroma's refusal to go to the post office when requested to do so by one of the office girls. As noted above in the discussion of Tamashiro's case, Simpson testified that after the Christmas rush of 1937 he had suggested to Miller that Shiroma be discharged, but Miller refused to comply with this recom- mendation. Simpson was in full charge of the store during practically all of March and the first few days of April 1938 but he was under instructions not to make any changes in personnel during this period. Simpson stated that these instructions prevented him from discharg- ing Shiroma before the arrival of Jahries. On Jahries' arrival Simp- son, pursuant to Jahries' instructions, prepared a list of the employees to be discharged at the end of the Easter rush. Shiroma's name was on this list. Shiroma's refusal to go to the post office when directed must be discounted as a reason for his discharge because the record establishes, as has above been stated in the discussion of Tamashiro's case, that it was the practice among stockmen to refuse to go to the post office when they were engaged in other more important duties. However, the charge that Shiroma refused to burn rubbish on several occasions was not specifically denied by Shiroma, although he did deny that he had been reprimanded for any reason while working at the store. The circumstances of Tamashiro's discharge were very similar to those in the case of Shiroma. In the preceding discussion of Taina- shiro's case Simpson's testimony concerning the causes of his release was not found credible. Even though that fact might give reason to doubt Simpson's testimony concerning Shiroma, the union activity of Shiroma was in no way as great as that of Tamashiro. Unlike Tamashiro, Shiroma was not an officer of the Honolulu Union, nor did he actively participate in soliciting union membership. In view of Shiroma's slight union activity we find, as did the Trial Examiner, that there is insufficient evidence that the respondent discharged him for union membership or activity. .Rachel Saiki was hired by the respondent in December 1936, and was placed on the respondent's regular full-time list on June 7, 1937. 1170 DECISIONS OF NATIONAL LABOR RELATIONS BOARD She had continuous employment with the respondent as a full-time worker until her discharge on April 16, 1938. Before 1938 she worked as a saleslady in the dry goods, hardware, and glassware departments and also did various other tasks around the store. About 3 weeks after Christmas 1937, she was assigned to assist the matron, her duties in such assignment being to clean the girls' lunchroom, 'cloakroom, and lavatory, and the public lavatory. She continued working thus from early 1938 until the day of her discharge. In this period, as will appear later, she also assisted in sales work during lunch hours. Saiki joined the Honolulu Union at its first meeting, April 10, 1938, and was elected a trustee at that meeting. She was active in soliciting members and promoting the Honolulu Union in the store during lunch hours between April 10 and 16. As has been found above, the day after the first union meeting Matron Klein interrogated Saiki concerning her attendance at that meeting, Saiki revealed to Klein her union membership, and Klein told Saiki not to say any- thing to O'Neill about Saiki's joining the Honolulu Union because if O'Neill found out Saiki would be discharged. According to O'Neill, who was ultimately responsible for Saiki's discharge, she learned of Saiki's union affiliation before the actual discharge but after April 14, when she made up her mind to release her. Yet it appears that shortly before April 14 Klein conferred with O'Neill concerning Saiki. The foregoing facts, taken together with Assistant Manager Simpson's April 11 interrogation of Morine concerning his union activity, and the other evidence of the respondent's hostility to the Honolulu Union disclosed by the record, convince us, despite O'Neill's assertion, that the respondent had knowledge of Saiki's union membership and ac- tivity before O'Neill's alleged decision to discharge her. The defense of the respondent as to Saiki rests upon the testimony of its witnesses that O'Neill determined after consultation with Per- reira, floorlady in the hardware department, and Matron Klein, to lay Saiki off because of her shortcomings as a salesgirl. The relevant testimony of Klein, Perreira, O'Neill, and Saiki will be examined in turn. - While Klein testified that there had been a number of occasions when Saiki, who, as noted above, had been Klein's helper for some time before her discharge, was not where she should have been, there is no evidence that Klein reported these matters to O'Neill or anyone else before Saiki's dismissal. In fact Klein had only spoken well of Saiki's work to O'Neill, telling her that it was satisfactory. Perreira's testimony concerning Saiki's failure to report promptly for lunch-hour sales work and to stay at counters reveals several inconsistencies, shifts in position, and other features which lead us to conclude that it is incredible. Perreira testified that Saiki had S. H. KRESS & COMPANY 1171 failed to report promptly for lunch-hour sales work on many occasions in the period between January and April 1938. She asserted that for this reason she had personally gone to look for Saiki about 20 times and had sent others to look for her an indefinite number of times during the afore-mentioned period. Yet she admitted that she had never demanded an explanation of Saiki and did not remember having spoken to Saiki about the alleged delinquencies. On direct examina- tion she asserted that she had more than once discussed with O'Neill Saiki's failures to report promptly. On cross-examination she did not remember reporting these matters to anyone. On examination by the Trial Examiner she testified that she had spoken to O'Neill about such refusals. The bulk of Perreira's testimony was directed toward describing Saiki's failure to report for lunch-hour work. Only in relating what she had told O'Neill before Saiki's discharge and in giving her opinion of Saiki's work did she mention, and then in general terms , Saiki's leaving counters without permission. Yet Perreira admitted that in giving reasons for Saiki's discharge at a conference concerning challenged ballots held on May 31, 1938, she made no mention of Saiki's failure to report for sales work during the lunch hours. At that conference she said that Saiki, having been given a chance, proved unsatisfactory, and was laid off; she told of an incident during the Christmas rush of 1937 when Saiki refused to leave her task to relieve a girl at another counter'2 Saiki's testimony further indicates the weakness of Perreira's as- sertions . Saiki testified without contradiction, and we find, with re- spect to the incident involving her refusal to leave her task, that she had been acting on orders from O'Neill and Assistant Manager Helwig. Saiki further testified that both at the May 31 conference already mentioned and at a subsequent conference in August 1938, Perreira gave as the reasons for her discharge the incident of Christmas 1937 and the fact that she left counters without permission. She asserted that she had not before the hearing ever heard any failure to report for sales -work given as a reason for her discharge. The preceding testimony was not controverted and we find it to be true. It is also significant that the incident of Christmas 1937 was not specifically mentioned as a cause for discharge at the hearing. Upon the basis of the entire record we credit Saiki's testimony that she had never failed to report at the time she was supposed to and that no one had ever spoken to her about any such failure. O'Neill testified that as early as Christmas 1937 she had determined to dismiss Saiki because of her negligence and impudence as a sales- girl but had kept her on thereafter so long as Matron Klein needed 11 O'Neill was present at this conference. 1172 *DECISIONS OF NATIONAL LABOR RELATIONS BOARD her. For the reasons which follow we cannot accord to O'Neill's testimony the credit accorded it by the Trial Examiner 13 In so far as O'Neill's testimony indicates that Saiki's incompetence as a salesgirl forced her to be taken off general sales work and given a special assignment with Matron Klein, it creates an impression not borne out by the record. O'Neill herself characterized Saiki as "an all around sort of girl." Saiki, before working for Klein, had been assigned to no special counter, had with some frequency been shifted from job to job, and throughout 1937 had .performed various tasks (such as vacuuming counters, inking registers, acting as a messenger and doing novelty work) in addition to working or relieving at sales counters. Saiki, during the entire time that she assisted Klein, did sales work at least part of the day. Thus, the record shows that Saiki for some time before Christmas 1937 had performed special assignments along with sales work and that after Christmas 1937 she continued to do the same thing. If, as O'Neill contended, by the end of the Christmas rush of 1937 Saiki was found to be an undesirable salesgirl, it seems improbable that after that time she should have continued to do sales work and special tasks in exactly the same manner as she had perviously done. Furthermore, O'Neill's testimony that Saiki was not laid -off at the end of the Christmas rush because Klein needed a girl, is difficult to reconcile with the fact that Helen Tomita worked for Klein after Christmas and that Saiki did not take her place before mid-January 1938. Moreover, the record shows that between January 1 and the time she began to work for Klein, Saiki spent a substantial part of her day waiting on customers, in addition to doing vacuuming. As al- ready noted, it appears incredible that a salesgirl as unsatisfactory as O'Neill testified Saiki. to be, could have been retained to do any sales work. Saiki testified, and we find, that she was asked by O'Neill whether she would like to take Tomita's job. The record contains no trace of any statement by O'Neill to Saiki that she was being transferred because she was an impudent, neglectful, and insubordinate salesgirl. The reasons given by O'Neill for Saiki's discharge varied from those given by Perreira. O'Neill testified that Saiki was finally dis- charged because she was inefficient and did not follow store instructions (that is, she left her counters without permission and went to other 13 The ]Intermediate Report attributed to O'Neill actions concerning Saiki for which there is no evidence in the record It stated that O'Neill before Christmas 1937 had received complaints from customers about Saiki 's talking Japanese to other saleskirls, that O ' Neill therefore transferred Saiki to another counter, and that before and after this event she several times criticized Saiki for improperly caring for her counter, neglecting customers and talking to her friends. O'Neill did testify to this effect about Ichiriu, treated below , but there was no such testimony regarding Saiki. S. H. KRESS & COMPANY 1173 counters; "gave the impression" of being impudent to customers). The failure to report promptly for lunch-hour work testified to by Perreira does not appear among these reasons; neither, as we have noted, does the Christmas 1937 refusal to work for Perreira relied upon at conferences before the hearing. O'Neill's testimony was indefinite and general. On direct examina- tion she testified that she had observed instances of Saiki's leaving counters without permission, neglect of customers, and apparent im- pudence to customers before Christmas 1937. Later she testified that Saiki had given her the impression of being an unsatisfactory sales- girl during Christmas 1937. On cross-examination she could not fix her first observation of Saiki's unsatisfactory sales work more defi- nitely than "the latter part" of 1937. As for specific instances of the various faults she attributed to Saiki and which she claimed to have observed; O'Neill testified that they occurred while Saiki was engaged in lunch-hour relief work but that "[there] wasn't any special place, though, or time." In the course of her testimony she gave only one observed example of Saiki's engaging in any of the types of conduct complained of, that of Saiki's going from one counter to another without permission in the early part of 1938.14 On April 16, 1938, O'Neill informed Saiki that she was to get her pay. Saiki testified that at the time she was released O'Neill acted as if she did not know why Saiki was being released and gave her no reason other than a denial that union activity was the cause. O'Neill asserted that she told Saiki that she was being dismissed because she was inefficient. The Trial Examiner apparently believed Saiki and, upon the basis of the entire record, we credit her version of the cir- cumstances of her dismissal. O'Neill's refusal to give the reasons for Saiki's discharge at the time of her discharge casts much doubt on the authenticity of the reasons for the discharge advanced by her at the hearing. The record contains convincing evidence of Saiki's satisfactory work. She was twice complimented by O'Neill on her work. On the latter occasion, shortly before the Honolulu Union was formed, O'Neill called Saiki a "good all around girl" and stated that if she wanted anything done and asked Saiki to do it she knew that it would be done. No supervisor ever told Saiki that her work was unsatisfactory. 14 According to O'Neill, while Saiki was instructed to work at the busiest counters during lunch hours, she had also been instrti ted not to leave any counter until told to do so by the floorlady Saiki testified , however, that her instructions from O'Neill about lunch-hour work were to help out at busy "ounters without waiting for specific permission In view of the absence of any evidence of reprimand to Saiki concerning her leaving counters , and upon the basis of the entire record , we credit Saiki's testimony and find that she was only carrying out her appointed relief work in going from one counter to another without specific permission. 451269-42-vol 34-75 1174 DECISIONS OF NATIONAL LABOR RELATIONS BOARD The respondent's defense concerning Saiki is further impaired by the testimony of Lyda Amell, a non-union employee, who asserted without contradiction that after April 16, 1938, she was sent to As- sistant Manager Helwig by O'Neill, and that Helwig questioned her about the work of Saiki.15 Her testimony creates a suspicion that the respondent engaged in efforts to prove alleged shortcomings and violations of rules which in fact were unconnected with the discharge. While it must be taken as established that after April 16, 1938, Saiki's services as a matron's helper were no longer required, Saiki had always done various odd jobs along with sales work. On the pay roll of April 16, 1938, she is listed as a person whose job was vacuum cleaning. After April 16 vacuum cleaning continued to ba done at the store. It does not appear that the performance of such other odd jobs as inking registers coupled with relief sales work was discontinued. In any event Saiki's capacity even for general sales work has not successfully been challenged. About April 18 or 19 Jahries learned that charges concerning the union members dismissed on April 16 had been filed with the Board. On May 2, 1938, the respondent advertised in a daily Honolulu morn- ing paper for salesladies. In response to this advertisement, Saiki, Stella Shima, and Rose Koge, all union members who had been released on April 16, called on O'Neill and asked for employment. O'Neill referred the trio to Jahries who, in the presence of O'Neill and Simpson, pointed to Saiki and said : "Isn't this the girl who wouldn't follow instructions?" Both O'Neill and Simpson replied in the affirmative. Jahries then turned to Saiki and said, "Isn't that true?" Saiki did not answer. Jahries then informed Koge and Shima that since they had been told they could have work when business picked up they could expect to be called back to work. Koge, Shima, and Fanny Chun, another union member laid off on April 16, were hired immediately thereafter but the respondent re- fused to reinstate Saiki on this occasion and continued to refuse to reinstate her at all times thereafter. Under the circumstances the reinstatement of some union members after the filing of, charges does not appear to us to show an absence of discrimination against Saiki or against union members generally, but rather indicates that the respondent was attempting to dispel the evidences of its discrimination.16 After Saiki's discharge she became increasingly active in the Hon- olulu Union and on October 26, 1938, was elected its secretary. "He also inquired about Ichiriu, another union member discharged April 16 ; her case is discussed below. 19 Cf. National Labor Relations Board v Vincennes Steel Corp ., 117 F. ( 2d) 169 (C. C. A. 7). S. H. KRESS & COMPANY 1175 Saiki's union office and activity, the threat made to her by Klein, the short interval between the time of her joining the Honolulu Union and the time of her discharge, the gross disparity between the proportion of union members among the regular employees released in the course of the Easter reduction and' the proportion of union members among the regular employees on the pay roll immediately preceding that reduction, the absence of any mention to Saiki of unsatisfactory work, the evidence of her satisfactory work, the different reasons given by Perreira and O'Neill for her discharge, the incredible character of the testimony of Perreira and O'Neill, and the other considerations set forth above, lead us to conclude that Saiki was discharged and thereafter refused reemploy- ment because of union membership and activity. Upon the basis of the entire record, we find that by discharging and thereafter refusing to reemploy Saiki, the respondent has discriminated in regard to her hire and tenure of employment, thereby discouraging membership in the Honolulu Union and interfering with, restraining, and coercing its employees in the exercise of rights guaranteed in Section 7 of the Act. Jeanette Ichiriu was first employed by the respondent during the Christmas rush in 1935 for a period of about 2 weeks. Her next employment by the respondent was during the Easter rush of 1936 for approximately 1 week. In August 1936 she was employed in the toy department where she worked 1 week. Later she was em- ployed as a messenger girl. On January 7, 1937, she was placed on the respondent's full-time list. In August 1937 she was assigned to counter 29 where she remained until November 1937 at which time she was transferred to a counter selling hardware, hosiery, and bathroom supplies. She remained on this assignment until she was discharged on April 16, 1938. Her original rate of pay was $9 a week. In June 1937 her wages were raised to $10 a week, which rate of pay she continued to receive until her discharge. Ichiriu attended the first union meeting on April 10, 1938, and there signed a designation of the Honolulu Union. Thereafter she, together with Saiki and Shima, solicited union membership during lunch hours in the cloakroom for several days between April 10 and 16. She also otherwise solicited membership in the Honolulu Union. This evidence considered along with the respondent's hostility to the Honolulu Union disclosed by the record, questioning concerning union membership and activity by Simpson and Klein before April 16, and by Matsui after April 16, convinces us that the respondent was aware of Ichiriu's union activity before her discharge. On April 16, 1938, Simpson informed Ichiriu that as the Easter rush was over it was necessary to lay off some of the girls, that she 1176 DECISIONS Or NATIONAL LABOR RELATIONS BOARD would, therefore, be laid off, and that the respondent would call her back when her services were required. Ichiriu was not there- after recalled for duty. The record establishes that she was in fact discharged. After 2 weeks after her discharge she read an adver- tisement in a local paper wherein the respondent applied for sales- girls. In response thereto she called at the respondent's store seeking reinstatement. She was unable to locate anyone who had the authority to rehire her but left her name, address, and telephone number of a piece of paper with one of the office girls for delivery to Jahries, store manager. She does not desire reinstatement. The respondent's defense as to Ichiriu rests entirely upon the testi- mony of O'Neill who gave as the reasons for Ichiriu's discharge complaints received before Christmas 1937 regarding Ichiriu's speak- ing Japanese at the counter, a complaint by a customer in the first part of 1938 of neglect by Ichiriu, and O'Neill's observations of her neglect of counters and customers and friendliness with her own friends after Christmas 1937. For the following reasons we cannot credit O'Neill's testimony. At one point O'Neill testified that before Christmas 1937 she had received some complaints from customers of Ichiriu's speaking Japa- nese at the counter. Subsequently, O'Neill testified to only one such complaint from a customer. She did assert that she spoke to Ichiriu about this. O'Neill asserted that speaking Japanese was the main cause for the transfer of Ichiriu to counter 34. The evidence renders doubtful this explanation. O'Neill testified that the girls at the counter to which Ichiriu was transferred were not Japanese. Taba, who worked at counter 34 was Japanese. Taba worked at that counter with Ichiriu from the time of Ichiriu's transfer there in November until the time of her release the following April. O'Neill conceded that Taba was Japanese but asserted that she had never heard Taba speak Japanese although she might be able to. Furthermore, although on direct examination O'Neill had stated that speaking Japanese was the main cause for transferring Ichiriu to counter 34, on cross- examination she gave as the reason the fact that Ichiriu, as one of the older girls, was shifted with the bathroom supplies when, in order to make room for Christmas lights, they 'were moved from counter 29 to counter 34. Moreover, Perreira, floorlady in Ichiriu's depart- ment, praised Ichiriu to Taba after the Christmas rush of 1937. Ichiriu was then placed in charge of a section at counter 34. Ichiriu considered this a promotion, and Perreira's statement to Taba that since Jeanette was working well she was going to stay at counter 34 permanently to take care of the shoe polish and pet supplies, indi- cates that it was such and that Ichiriu's station at that counter had S. H. KRESS & COMPANY 1177 hitherto been temporary. Ichiriu continued to take charge of her half of the counter until her discharge. In any event, O'Neill ad- mitted that after Christmas 1937 she had no more complaints about Ichiriu speaking Japanese. Ichiriu testified that she had never known of any rule in the re- spondent's store against employees speaking other than the English language and that she had never been criticized for speaking Japanese in the store. The testimony of Lyda Amell, a non-union employee referred to above, throws much light on the source of the complaint about speaking Japanese, on whether speaking Japanese was an offense, and on the validity of the respondent's defense with regard to Ichiriu. Amell testified as follows : Before the Christmas rush of 1937, while working as head salesgirl at counter 29 with Kimura and Ichiriu, she had complained to O'Neill that these two girls were always speaking Japanese. She asserted, however, that this com- plaint was the only one she had had about these girls and that she had never heard anyone say anything to either pf them about speak- ing Japanese. After Ichiriu's discharge, Assistant Manager Helwig asked her whether it was true that Kimura and Ichiriu had spoken Japanese. He also asked her why she had made a complaint. She replied that she could not stand those two girls talking Japanese when she did not know what they were talking about. Helwig then asked her how Ichiriu worked. She answered that Ichiriu's work was all right as far as she knew. Helwig inquired whether she had seen any signs forbidding speaking in Japanese while on duty. There was no such sign then posted. O'Neill investigated and so reported. There had been no such sign posted for at least 4 years. The preced- ing testimony of Amell was uncontradicted except in so far as Klein asserted that there had been posted before and during Easter 1938 signs about speaking English only, while on duty. Upon the basis of the above testimony of Amell and Ichiriu, which we credit in full, and of the inconsistencies and admissions in O'Neill's testimony men- tioned above, we conclude that use of Japanese in the store at the time in question would not have violated any rule, that Ichiriu's transfer in November 1937 to counter 34 had nothing to do with her speaking Japanese, and that there is a strong suspicion already noted above in the discussion of Saiki's case, that the respondent after the discharges of union members on April 16 sought to discover some pretexts for their dismissal. O'Neill's testimony that in the early part of 1938 a customer com- plained of having been neglected by reason of Ichiriu's conversation with friends, and that she (O'Neill) had reprimanded Ichiriu on that score was inconsistent with her earlier statement that after Christmas 1937 she had no further complaints about Ichiriu. 1178 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Contrary to O'Neill's assertions the evidence shows that Ichiriu performed satisfactory work. In this connection it must be noted that Perreira, who was Ichiriu's immediate superior before her dis- charge, was not called to testify concerning her work. As already noted, Ichiriu received a wage increase in June 1937 and was praised and promoted by Perreira' shortly after Christmas 1937. It seems unlikely that after the turn of the year the character of her work should have drastically altered. Ichiriu denied that she had ever been told that her work was unsatisfactory or that her work had been criticized by any floorlady or assistant manager. She denied that any floorlady' ever spoke to her about talking to friends while on duty or about being impolite to customers. Upon the basis of the entire record we credit Ichiriu's denials. Ichiriu's union activity, the short time between the first manifesta- tions of that activity and her discharge, the gross disparity between the proportion of union members among the regular employees dis- missed in the course of the Easter reduction and the proportion of union members among the regular employees on the pay roll before- that reduction, the evidence of Ichiriu's satisfactory work, the in- credible character of O'Neill's testimony, the failure of Perreira to testify concerning Ichiriu, and the other facts stated above, convince us that Ichiriu was discharged because of her union membership and activity. Under the circumstances disclosed by the record we find that by discharging Jeanette Ichiriu, the respondent has discriminated in regard to her hire and tenure of employment, thereby discouraging membership in the Honolulu Union and interfering with, restraining, and coercing its employees in the exercise of rights guaranteed in Section 7 of the Act. c. Other discharges The amended complaint alleged that Edith Ishikawa, Edna Uyeda, Mary Miguel, and Allen Gima were discharged on April 19, 1938, December 31, 1938, February 3, 1939, and March 8, 1939, respectively, and were at all times thereafter refused reemployment because of their union membership. The respondent denied these allegations and replied that the foregoing persons, excluding Ishikawa, were dis- charged for cause and that Ishikawa had not been an employee of the respondent. The Trial Examiner recommended the dismissal of the allegations relating to Uyeda, Miguel, and Gima, and the sustain- ing of the allegations relating to Ishikawa. The respondent took exception to the latter recommendation and the Honolulu Union to the former. Edith Ishikawa was employed by the respondent as a salesgirl from the Christmas rush of 1935. She worked part time until the- S. H. KRESS & COMPANY 1179 spring of 1936, when she was put on full time as a salesgirl in the stationery department. She was placed on the respondent's regular full-time list on January 7, 1937. In June 1937 she was assigned to work on a monogram printing machine that for some time had been installed at the stationery counter. The ownership of the ma- chine was at all times vested in Verne Hollander, a resident of California, who had an arrangement with the respondent whereby his machines were used to monogram stationery sold in various stores of the respondent. According to the respondent's brief, the respond- ent and Hollander shared the revenue derived from the use of the machine at the Honolulu store. Ishikawa continued to operate the monogram printing machine until April 19, 1938, on which date its use was discontinued and she was released. The respondent's only explanation for the discharge of this em- ployee was that from June 1937 to April 19, 1938, she was in the sole employ of Hollander and that she lost that employment by reason of the respondent's decision no longer to permit the operation of the monogram machine in its store. Ishikawa's transfer to the monogram machine took place in ac- cordance with the direction of the floorlady in the stationery depart- ment. Although there is some conflict in the testimony on this point, it appears that Nishimoto, who had previously operated the machine, was transferred to another counter as a salesgirl. Ishikawa objected to her assignment to the monogram work but was told by O'Neill that she had to take any job the store gave her. Some time there- after Simpson instructed Ishikawa that she was not only to operate the machine but also to assist in selling at the counter when she was not busy at monogramming.- He also told her that she was expected to follow the store rules and to make out reports on monogram sales. Upon the basis of Ishikawa's denial and of the entire record we cannot credit Simpsoin's testimony that about this time he explained to Ishikawa that she was entering Hollander's employment. Ishikawa registered receipts from printing jobs on the machine separately from receipts from the sale of merchandise; she kept a record of receipts from work done on the machine. From the time she started on the monogram machine, when she was given a wage increase of one dollar a week, until September 18, 1937, Ishikawa was carried on,the respondent's pay roll and was paid in cash as were the other employees, while the respondent paid the federal social security and territorial unemployment compensation taxes upon her wages. 17 17 At the same time the amount of her wages was deducted by the respondent from the revenue it transmitted to Hollander. 1180 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Her employment was entered on the records of the respondent as terminted• as of September 18, 1937. At the instance of the respond- ent her wages were thereafter paid by check from Hollander. Ap- parently the respondent effected this change because it was of the opinion that it would otherwise be committing a federal unfair trade practice. A letter from Hollander to the respondent dated Sep- tember 21, 1937, which accompanied his first check stated, "Miss Ish- ikawa is in my personal employ rather than S. H. Kress & Company." Although Ishikawa might have seen this letter somewhat later, when an office employee explained to her a new method for the payment of her wages, we find upon the basis of Ishikawa's testimony and despite the denial of the office employee, that Ishikawa did not become ac- quainted with the contents of the letter. On the contrary, upon the basis of Ishikawa's testimony and of the entire record we find, despite Simpson's denial, as did the Trial Examiner, that at the time when Hollander's first check increased Ishikawa's weekly wages by $2, Simp- son said to her, "We are going to give you a raise from $10 to $12." During the period Ishikawa was paid by check from Hollander, whatever taxes were paid on her wages appear to have been paid by Hollander. Beginning October 16, 1937, the respondent adopted the practice, followed until Ishikawa's discharge, of turning over to Ishikawa the weekly gross receipts of the machine. She deducted the amount of her wages, paid the territorial unemployment compensation tax, and sent the balance to Hollander, who paid the federal social security tax. When the receipts from the machine were not sufficient to pay her wages she made up the deficit from the earnings of the machine during the following week. During the entire period in which Ishikawa operated the monogram machine she was under the supervision and control of the manage- ment of the store. She was expected to and for the most part did work the same hours as other salesgirl S.18 She followed all store rules for salesgirls and wore the common uniform. Moreover, when not busy at the monogram machine she did sales work at the counter; she estimated, and we find, that about one-half of her time from the summer of 1937 to the date of her discharge was devoted to selling the respondent's products. In view of the preceding facts and of the entire record we find that Ishikawa, for the entire duration of her work at the Honolulu store, was an employee of the respondent within the meaning of Section 2 (2) and (3) of the Act.19 18 When she was very busy she worked overtime on the machine to finish up orders, but no one had ever instructed her to do so 19 Matter of Seattle Post -Intelhgencer Department of Hearst Publications , Inc. and Seattle Newspaper Guild, etc. 9 N. L. it. B. 1262 ; Matter of The Connor Lumber & Land Co. S.'131. KRESS & COMPANY 1181 On April 16, 1938, Jahries was informed by Masaka Miura (then Masaka Nitta), who was working at the stationery counter on which the monogram machine was placed, that the machine was not paying its way. Miura then suggested to Jahries that the machine be entirely dispensed with. Jahries later that day checked the store records and concluded that the operation of the machine should be dispensed with. He instructed Simpson to have the machine moved the following Monday, April 18. On Sunday, April 17, 1938, Ishikawa attended the second meeting of the Honolulu Union and there signed a document designating that organization as bargaining agent. Before the meeting she had asked one of her companions in the store, Masaka Miura, to attend with her. On the morning of Monday, April 18, the machine was moved to the side of the counter. That morning Simpson instructed Ishikawa to finish up whatever monogramming orders she had, a job which Ishikawa estimated would take her at least all that day to complete. Thereafter, the monogram machine was moved upstairs, preparatory to its discontinuance. During the same Monday morning Ishikawa had asked Miura, who did not attend the union meeting as' Ishikawa had requested, why she had not done so. In the early part of Monday afternoon Miura, in, a conversation with O'Neill, told O'Neill that she did not know why Ishikawa was angry with her unless it was because she, had not gone to the union meeting. Ishikawa worked all of Monday, April 18, and part of Tuesday, April 19, finishing up her work on the monogram machine. About noon on Tuesday she was dismissed. There is some conflict in the record concerning the immediate cir- cumstances of Ishikawa's dismissal. Ishikawa testified that O'Neill, on the morning of Monday, April 18, before the removal upstairs of the monogram machine, assured her that she was to have her old job back, and that consequently on April 19, after finishing the monogram orders, she worked at counter 13 for 21/2 or 3 hours. This was the counter at which she had worked before she was assigned to work on the monogram machine. O'Neill denied having had the conversation testified to by Ishikawa.20 Simpson testified that dur- and Int'l Woodworkers of Amer:, etc ., 11 N. L. R. B. 776; Matter of Interstate Granite Corp. and Granite Cutters' Int ' l A8s 'n of Amer., etc , 11 N. L. R. B. 1046; Matter of Washington Branch of the Sun Life Insurance Co of Amer. and Industrial and Ordinary Insurance Agents Union, etc., 15 N. L. R B 817 ; Matter of Hearst Publications, Inc, etc., and Newspaper Circulations, Wholesale Distribution , and Miscellaneous Employees Union, etc, 25 N. L. R. B. 621; Matter of Stockholders Publishing Co. Inc., and Los Angeles Newsboys Local Industrial Union No 75, C. I 0., 28 N L R. B 1006. 20 No clear denial appears in her testimony . She did assert that about noon on Monday, after the removal of the monogram machine, she instructed Ishikawa to finish her orders upstairs , and that she had no further conversation with Ishikawa that day. But the brief of the attorney for the Board construed this testimony as a denial , and since it might bear. such a construction we shall consider it to constitute a denial. 1182 DECISIONS OF NATIONAL LABOR RELATIONS BOARD ing the morning of Tuesday, April 19 he told Ishikawa that as soon as she finished her orders she was to make up her report, take it to the office, and get her money. Ishikawa• denied having had such a conversation with Simpson. O'Neill further testified that about 11 or 12 o'clock on Tuesday she met Ishikawa coming from completing her work on the machine, instructed her to wait at the stationery counter, returned in a few minutes after having consulted with Simp- son,' and told Ishikawa to get her pay. Ishikawa denied having been instructed as O'Neill testified. Ishikawa's assertion that she had worked at counter 13 on Tues- day was confirmed by the testimony of Miura, who as already noted, was then posted at that counter. We find, upon the basis of the entire record, that, as Ishikawa testified, she was promised a job at sales work, that she did work at that job on Tuesday morning, and that she was not dismissed until after O'Neill had consulted with Simpson in the latter part of the morning. We infer and find that after informing her on Monday morning that she would have her old job back, O'Neill learned on Monday afternoon of Ishikawa's urging Miura's attendance at the union meeting and that upon consulting with Simpson' Tuesday morning she ordered Ishi- kawa to get her pay. Apart from the discontinuance of the monogram machine, no reason for the discharge of Ishikawa was given by the respondent. Ishikawa's ability as a salesgirl was not challenged. While she was dismissed, a number of non-union employees with less experience were retained. Although Jahries testified that there was no place in the stationery department for Ishikawa when she left the store, it appears that an assistant floorgirl was transferred to that depart- ment at that very time. - Subsequently other salesgirls were added to the respondent's force but Ishikawa was not reemployed. Upon the basis of the entire record, we find, as did the Trial Examiner, that the respondent discriminated in regard to the hire and tenure of employment of Edith Ishikawa, thereby discouraging membership in the Honolulu Union and interfering with, restrain- ing, and coercing its employees in the exercise of the rights guaran- teed in Section 7 of the Act. Edna Uyeda entered the respondent's employ on April 6, 1938, as a waitress and was immediately placed on the full-time list. About 3 or 4 months later she was transferred to the candy depart- ment to do packing in the basement. When sales were heavy she was taken from that assignment and placed in the service of the sales department as a salesgirl. She continued to be employed as a salesgirl until her discharge on December 31, 1938. S. H. KRESS & COMPANY 1183 Some time before the consent election in late May 1938, Uyeda joined the Honolulu Union. Thereafter she was active in securing signatures of at least seven employees to application cards for union membership. In July 1938 she became a member of the dues-col- lecting committee and represented the Honolulu Union in collecting dues at all times thereafter. About August 15, 1938, collective bar- gaining negotiations between the Honolulu Union and the respondent were initiated. Uyeda at that time was a member of the Honolulu Union's negotiating committee and attended meetings of this com- mittee with the respondent's representatives. On December 31, 1938, Matsui, head saleslady and Uyeda's supe- rior, told her to come upstairs, and when they had arrived on the second floor, Matsui told Uyeda that the respondent" would not re- quire her services any longer because she had directed a customer to the wrong counter for the purchase of a postal card. Uyeda then expressed the desire to see Jahries. Matsui arranged such a meet- ing at which Matsui was present, as well as an office employee, who took down stenographic notes of the conversation. Uyeda testified that the conversation was in substance as follows : I went in to the office and Mr. Jahries told me he wanted to see me. I said "Yes." I told him I wanted to see him. He told me to sit down. Miss Matsui came in. Mr. Jahries said, "What was it you wanted to talk to me about." Since I saw that office girl there, she, was writing down anything what I said I changed my mind. Mr. Jahries asked me, "Didn't you want to say anything?" I said, "No, I changed my mind," and I walked out. Jahries in his testimony substantiated in general the account given by Uyeda of this meeting. He added, however, that after Uyeda had refused to talk he explained to her that she did not seem to fit into the respondent's organization, that she lacked interest in being a salesgirl, and that all the supervisory employees under whom she had worked were opposed to continuing her in the respondent's service and for that reason she had been discharged. We find the foregoing accounts of the interview to be in substance true. Jahries directed the dismissal of Uyeda after consulting with O'Neill, head steward Goo, Matsui, and head saleslady Mishina (then called Kimitsuka). He testified that they all had recommended her dis- missal. Jahries, on these recommendations, determined to discharge her. Uyeda was discharged on December 31, 1938. Mishina, who was in charge of the notions counter in October 1938, at which counter Uyeda was then working, testified that she cautioned Uyeda during that month about her approach to a cus- 1184 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Comer. On that occasion the customer asked Uyeda where she could find a certain kind of merchandise. Matsui testified that on an occasion during the Christmas season in 1938 when she asked Uyeda why she did not follow instructions and collect money before giving the customer packages, Uyeda answered : "When I'm busy sometimes, I do not follow instruc- tions." This was not denied by Uyeda and is found to be the fact. Matsui also testified that on one occasion in December 1938 she re- quested Uyeda to go to the ice-cream counter and Uyeda refused to go. After Matsui made an issue of the matter and delivered an ultimatum to Uyeda, Uyeda obeyed the instruction. Matsui also testified that she placed Uyeda's name on a list of persons to be dis- charged at the end of the Christmas rush of 1938. She handed this list to O'Neill in December 1938 before the above two incidents occurred and recommended the discharge of Uyeda. She testified that she did not consider Uyeda a good salesgirl. O'Neill, although testifying at the hearing, was not interrogated by any party con- cerning Uyeda. Uyeda testified on direct examination that at no time during her employment with the respondent was she criticized by her superiors nor told that she had violated any store rules, and that she could not remember whether or not she misdirected customers in the Christmas rush of 1938. In her cross-examination, she testified that when she was in the soda and lunch department, Goo, her superior, told her that she would have to pick up more speed and cautioned her about not punching.the time cards according to the accepted fashion. In her cross-examination, she also admitted that Matsui, one of her superiors, had cautioned her about giving a package to a customer before taking the money for a sale. Matsui then explained to her that the store rule required that she obtain the money first. While it is established that Uyeda was an active union member, the evidence also clearly establishes that she was guilty of derelic- tions in her duty as a salesgirl and that the respondent's supervisory employees had definite reasons for her discharge other than her union activity. This employee displayed a reluctance to talk at the hearing. At the time of her discharge, after having requested an audience with Jahries, the store manager, she refused to talk in his presence. Upon the entire record, we concur in the Trial Examiner's findings that the respondent has not discriminated against Edna Uyeda in regard to hire and tenure of employment. Mary Miguel entered the respondent's employ in March 1938. She worked as a salesgirl in the candy department on the part-time list until May 1938, when she was transferred to the notions 'department and placed on a full-time basis. She continuously worked in the S. B. KRESS & COMPANY 1185 notions department from May 1938 until the day of her discharge, February 3, 1939. Miguel joined the Honolulu Union at its second meeting on April 17, 1938, at which time she signed the designation of the Honolulu Union. She urged other employees to join the Honolulu Union, some of whom acted upon her suggestion and joined, and she secured the signatures of at least three employees to cards designating the Hono- lulu Union. Her activity in seeking to interest her fellow employees in the Honolulu Union continued throughout her employment at the respondent's store. The preceding facts together with the evi- dence of the respondent's hostility to the Honolulu Union found in the record convince us that the respondent had knowledge of Miguel's union membership and activity before her discharge. In June 1938, Miguel, together with another union member, one Fujimoto, complained to Welch, the union organizer, that the girls in the sales department were required to lift heavy boxes and re- quested the Honolulu Union to register a complaint on this matter with the management. Welch, accordingly, requested the respondent for a conference. Simpson informed Welch that he would investi- gate his complaint. Welch was satisfied with this disposition. The day after the complaint was registered by Welch, Simpson called several of the sales employees and supervisors into his office. Miguel was one of those summoned. Simpson inquired of those assembled whether or not their instructions prohibited their moving heavy boxes. Miguel answered "No," but one of the other sales employees answered "Yes." Simpson pursued the inquiry, asking the employee who answered "Yes" why she had disobeyed instructions in lifting the heavy boxes. Simpson made it plain to all of those assembled that the girls were not to move heavy boxes, that the stockboys were employed for that purpose. At this meeting Miguel and Fujimoto did most of the talking. Miguel was they only one of the four girls present who was not frightened by the interview. During the inter- view Simpson asked which of the girls had made the complaint to the Honolulu Union and stated that he wanted no more complaints about lifting heavy boxes. Simpson testified that after the interview Welch accused him of "bawling the girls out" instead of taking up the matter with the "committee," and Welch did, not tell him what committee he meant, but that he informed Welch that he had simply investigated the matter. We find that, although Simpson explained that he was attempting to discover and remedy violations of store instructions, his inquiry into the source of the complaint to the Honolulu Union and admonition against such complaints were un- 1186 DECISIONS OF NATIONAL LABOR RELATIONS BOARD necessary to the claimed purpose of the investigation and constituted an interference with rights guaranteed in Section 7 of the Act 21 The respondent's amended answer alleges that Miguel was dis- charged for repeated violations of store rules and for not properly performing her work. It appears that Miguel's dismissal was'the result of a decision arrived at by consultation between Jahries and Simpson. Jahries testified that after speaking to Miguel the week following Christmas 1938 about an asserted inability to operate a cash register and obtaining from her an assurance that she would do her work correctly, an employee reported to him that Miguel had been rude to a customer; thereupon he instructed Simpson to release Miguel immediately. Simpson's testimony on direct examina- tion substantiated that of Jahries in giving rudeness to customers, and particularly her rudeness to a customer on the day of her dis- charge, as the cause for Miguel's dismissal .22 In order to evaluate the respondent's defense it is necessary to con- sider the immediate circumstances of Miguel's dismissal. On February 3,1939, Miguel requested and received permission from O'Neill to leave the store at 3: 15 p. m. When Miguel approached the time clock she was met by Simpson, who asked her to come into the office. Miguel entered the office and found O'Neill and Matsui there. An office employee took notes of the interview. Miguel's version of the ensuing conversation is as follows : Simpson told Miguel that about an hour before a lady had come to her counter, asked Miguel for heel protectors, and that Miguel had told the customer that the respondent did not carry them in the store. She further asserted : "I said, `We did not carry any in the store.' Then he [Simpson] said, `How do you know?' I said, `About a couple of weeks ago there is a lady came in and asked for the same thing and Miss O'Neill told some of us girls we don't carry them....' I said, `Why should I send a lady around the store while I know we do not carry them in the store P He said, `Why didn't I send them down to the information department?' I said, `There is a lot of customers come to the counter and squawk be- cause we send them around the store when we know we do not carry them.' I said 'Why-should we send them to the information depart- ment when we know we don't carry them V He said, `I make a good sales girl.' I said, `Go ahead, Mr. Simpson.' He said, `You asked for it, Miss Miguel.' I said, `O. K.' and everything was over." Simpson's account of the interview substantiated the preceding testimony. 21 As a matter of fact Miguel was on a union committee set up to deal with the matter of lifting boxes . Simpson 's attempt to find the person who made the complaint serves, in our opinion, to strengthen the inference that the respondent had knowledge of Miguel's union activity. 12 On cross-examination , however, Simpson contended that while such was the immediate reason other incidents involving rudeness , gum chewing, and leaving her shoes in the cloak- room, were contributing factors to her discharge S. H. KRESS & COMPANY 1187 Simpson added, however, that he had told Miguel she had been rude to the customer in question and he had given continued rudeness as the reason for her discharge. Upon the basis of the entire record we credit, as the Trial Examiner apparently did, Miguel's version of the interview. It thus appears that at her discharge Miguel was charged only with improper behavior toward a customer, a fact which greatly reduces the significance of the evidence adduced by the respondent to show other alleged misconduct by Miguel and renders suspect the motives for the much broader defense brought forward in the amended answer and at the hearing. In any event it does not appear that the conduct of Miguel which ostensibly was the immediate occasion for her discharge either was rude or violated applicable store instructions. According to Miguel's uncontradicted testimony, if there was a request for an article not at the salegirl's counter and the salesgirl knew that the store did not carry it, she could so inform the customer. Ellen Lum, an office employee whose report the respondent relied upon to establish Miguel's mis- behavior, testified that in the situation she had reported to Helwig and Simpson, Miguel had answered the customer who asked her for a cer- tain kind of merchandise by saying, "I don't know," and shrugging her shoulders. However, not only did Miguel deny that she had said that she did not know, but as we have found upon the basis of the testimony both of Miguel and Simpson, at her discharge Simpson accused her of replying that the store did not carry the article. For this reason and upon the basis of the entire record we credit the testimony of Miguel and find that such in substance was her reply. Miguel explic- itly denied that any heel protectors were sold at the time in question; O'Neill did not deny Miguel's assertion that O'Neill hid informed the salesgirls of that fact. We conclude that heel protectors were not then being sold. Under such circumstances Miguel, in communicating to the customer what was the fact, was conforming exactly to store pro- cedure. This conclusion is substantiated by the fact that at the hear- ing Jahries and Simpson did not contend that Miguel had not con- formed to that procedure but rather asserted that she had been "rude." As for the rudeness attributed to Miguel, we have found above that she had complied with prevailing procedure in making answer. Miguel also denied that she had deliberately walked away from the customer as Simpson claimed to have charged at-her dismissal. In this respect it must be noted that Lum's account of Miguel's alleged misbehavior differs from Simpson's accusation at her discharge in that Lum made no mention of Miguel's leaving the customer standing; the two accounts, as stated above, also differ in respect to Miguel's alleged reply. There are other inconsistencies in the testimony of 1188 DECISIONS OF NATIONAL LABOR RELATIONS BOARD the respondent's witnesses concerning the circumstances leading to Miguel's discharge. In view of the uncertain character of the testi- mony adduced by the respondent we conclude, upon the basis of Miguel's assertions, that she was not rude in the manner in which she had been charged. - It is significant, too, that Jahries admitted making no investigation of Lum's report before ordering Miguel's discharge. Simpson cor- roborated the fact that when Miguel was called up before himself, O'Neill, Matsui, and a stenographer the decision to discharge her had already been made. Miguel was not confronted with Lum. Simpson said that he did not inquire of anyone at Miguel's counter whether the incident had occurred, although he asserted that he had spoken to Lurn and to O'Neill, who had to direct the customer Miguel had slighted.23 It is clear, therefore, that Miguel's discharge was decided upon before full investigation of Lum's report. Miguel received noteworthy praise for her work as a salesgirl. She testified that O'Neill had told her that she did very good work. O'Neill, however, stated that the only praise she gave Miguel took the form of a compliment on her counter display just before Christ- mas 1938. We shall credit O'Neill in this respect, as the Trial Ex- aminer apparently did. In addition, Miguel testified without contradiction, and we find, that she was praised for her good work by head saleslady Seto, her immediate supervisor, on some three different occasions. ' One compliment was given before the Christmas rush of 1938 and another the day she left the store. On that day Seto told her that she was "doing very nice work" and it was best for her to leave, anyhow, the way Mr. Simpson was picking on her. Seto was not called to testify. On the other hand, however, Jahries, Simpson, and O'Neill made various assertions concerning other miscellaneous instances of Mi- guel's shortcomings., Simpson admitted that all but one of the instances 24 he related took place after his investigation into the union complaint about the lifting of heavy boxes. The evidence concerning these instances confirms the conclusion that Miguel was thereafter made the target of Simpson's unjust criticism because of her prom- inence in the controversy over the lifting of the boxes. In mid-December 1938 Miguel, who was inquiring about a pair of shoes. she had lost, was taken to task by Simpson for not following instructions prohibiting girls from leaving such property in the cloakroom. Shortly after that time she was instructed not to use the cash register. Miguel testified without contradiction that O'Neill 23Lum, however , testified that she herself could not assist the customer because the woman walked out of the store after receiving Miguel's reply O'Neill.did not testify con- cerning this matter 24 That one involved gum-chewing., S. H. KRESS & COMPANY 1189 informed her that she had been removed from the cash register on Seto's instructions and that Seto told her the purpose was to check on the cause for the failure of actual sales made and register totals to balance. But after the Christmas rush in 1938 Miguel was called into Jahries' office where Jahries informed her that she had been ,prevented from operating the register because of her inability to do so, as proven by a report by Simpson of her failure to give a customer a receipt. Simpson did not testify to any such report. Miguel testified that Simpson never mentioned any such occurrence to her and she denied that it had happened. Upon the basis of the entire record we credit her denial. At the conference with Jahries, Miguel Was informed that she would be given another chance. Dur- ing that conference the only aspect of her work that was discussed was her ability to operate a register. Simpson and O'Neill testified to other alleged acts of Miguel prior to September 1938. Miguel either denied the occurrence of these incidents or asserted that she had not been reprimanded because of them. The bulk of the foregoing alleged derelictions, if they occurred, were trifling and they occurred a considerable( time before her dis- charge. It is not clear, even from the respondent's evidence, how many of these derelictions figured in her discharge.25 They were significantly not mentioned when Jahries interviewed her in De- cember 1938. They were not mentioned to her at the time of her dismissal. In view of the praise of Miguel's work, the evidence of the hostility of Simpson and O'Neill to the Honolulu Union, and the other considerations set forth above, we conclude that none of these alleged derelictions had bearing upon Miguel's discharge. We are further convinced that Miguel did not act improperly toward a customer on the day of her discharge and that the claim that she had done so was used by the respondent as a pretext to justify her dismissal because of her union membership and activity. Upon the basis of the entire record, we find that the respondent discriminated in regard to the hire and tenure of employment of Mary Miguel, thereby discouraging membership in, the Honolulu Union and interfering with, restraining, and coercing its employees in the exercise of the rights guaranteed in Section 7 of the Act. Miguel does not desire reinstatement. Allen Gima was first employed by the respondent as a stockman on April 22, 1937, and was placed on the full-time list on May 10, 1937. Sometime between November 1938 and the date of his dis- 25 Simpson testified that some of them were contributing factors . Jahries, however, who claimed to have instructed Simpson to discharge Miguel , did not testify to discussing with Simpson more than Lum's report of rudeness and his talk with Miguel at Christmas. 451269-42-vol. 34-76 1190 DECISIONS OF NATIONAL LABOR RELATIONS BOARD charge his wages were raised from $12 to $17 a week. On March 8, 1939, he was, on Jahries' instruction, discharged by Simpson. Gima was a charter member of the Honolulu Union, having joined at its first meeting in April 1938. On June 17, 1938, he was elected chairman of the grievance committee and on July 6, 1938, sergeant- at-arms of the Honolulu Union. Gima's satisfactory work was undisputed. The respondent con- tended that he was discharged pursuant to its policy against employ- ing in any of its stores persons who are related. There is no doubt about the existence of such a national rule. Although the rule had not always been strictly enforced in the Honolulu store, it began to be enforced in the latter part of March 1938. On October 22, 1938, Gima married Hatsuko Ona. The girl's parents had raised George Morine, also a stockman at the Honolulu store '21 but Morine was not related to the Onas and was never legally adopted by them. Before the marriage Gima and Morine had lived in the same house in Honolulu and they continued to do so after the marriage, with Morine sharing expenses with the couple. Morine at times introduced Gima's wife as his sister and testified that he con- sidered her to be his sister. On February 13, 1939, collective bargaining negotiations between the respondent and the Honolulu Union which had begun on August 15, 1938, ended, as stated below, without the conclusion of any agree- ment. About the middle of February Simpson informed Gima that because relatives could not work in the same store he would have to seek other employment. Gima denied that Morine was related to him. At the time of Gima's dismissal on March 8 Simpson had full knowledge of the exact nature of the above-described relationship between Morine and Gima's wife. By letter of March 31, 1939, the respondent refused to reconsider its action and reinstate Gima, as the Honolulu Union had requested. At a subsequent conference be- tween representatives of the respondent and the Honolulu Union it was stressed by the union spokesmen that Morine and Gima's wife were not brother and sister. Representatives of the respondent argued that it was understood by everybody in the store that they were and that according to Japanese custom those who stayed to- gether were considered brother and sister. The latter contention was not advanced at the hearing by the respondent, a circumstance which leads us to regard its defense with suspicion. Furthermore, there appears to have been some delay in taking action against Gima after the respondent had knowledge of his alleged relationship to Morine. Hazel Kawamoto, an office employee " Morine was likewise a charter member of the Honolulu Union. In July 1938 he became its vice president At the time of the hearing he was still employed by the respondent. S. H. KRESS & COMPANY 1191 of the respondent, testified, and we find, that as early as December 1938 she reported to Jahries that Gima was married to George Mo- rine's sister." According to Simpson, he probably returned from Hilo, where he had procured such knowledge, about January 19, 1939, and thereafter consulted with Jahries. But Gima was not inter- rogated concerning, his marriage or notified to leave until about February 15. No explanation was offered by the respondent either for the failure to act on Kawamoto's report or for the delay in acting on Simpson's report. The applicability to Gima of the rule forbidding the employment of relatives is subject to much question. The respondent was unable satisfactorily to establish the occurrence of any comparable situation either at Honolulu or elsewhere. It was Jahries' contention that independently of instructions from the main office in New York, he had power to determine the scope of the rule. In view of the unusual character of Gima's case we conclude that it was not mandatory on Jahries to discharge him. The rule was nevertheless invoked to threaten the employment of two union officers and result in the dis- missal of one of them.27 The respondent's manifest antagonism to the Honolulu Union, its resort in other discharges to the use of pre- texts to cloak discrimination, and the other facts stated above per- suade us that Gima was discharged because of his union membership and activity. Upon the basis of the entire record, we find that the respondent has discriminated in regard to the hire and tenure of employment of Allen Gima, thereby discouraging membership in the Honolulu Union and interfering with, restraining, and coercing its employees in the exercise of rights guaranteed in Section 7 of the Act. 3. Alleged refusal to bargain collectively The amended complaint alleged that the respondent had since August 15, 1938, refused in two respects to bargain collectively in good faith with the Honolulu Union, the exclusive bargaining agent in an appropriate unit. The two respects were : a refusal to consider the inclusion in an agreement of a provision granting the Honolulu Union the right to represent employees in grievances aris- ing out of seniority, lay-offs, and discharges; and a refusal to con- tract with regard to seniority. It was stipulated that in every other respect the respondent had bargained in good faith in_ the conferences which lasted from August 15, 1938, until February 13, 1939, but which 27 Jahries testified that he instructed Simpson to keep the better of the two, as between Morine and Gima. Morine was retained . Morine was hired only shortly before Gima. The respondent 's brief conceded that "no question is raised concerning ( Gima 's) efficiency or the quality of his work ." The respondent gave no explanation for preferring Morine. 1192 DECISIONS OF NATIONAL LABOR RELATIONS BOARD yielded no agreement. The Trial Examiner recommended the dismis- sal of the foregoing allegations on the ground that the Honolulu Union did not on and after August 15, 1938, represent a Majority of the employees in an appropriate unit. The Honolulu Union took no exception to his recommendation. We cannot agree with the basis for dismissal adopted by the Trial Examiner. He found a broader unit than that alleged in the com- plaint and relied exclusively on union designations in reckoning the number represented. But the record shows that on May 27, 1938, the Honolulu Union participated in a consent election in a unit substantially the same as that alleged in the complaint. The respond- ent bound itself in the consent election agreement to recognize the Honolulu Union as the exclusive bargaining agency if it received a majority of the votes cast, and the Honolulu Union received such a majority. At no time after this election and prior to the filing of its answer in this proceeding, does it appear that the respondent challenged the majority status of the Honolulu Union. Bargaining negotiations began on August 15, 1938, about 3 months after the,con- sent election. We are of the opinion that the consent election deter- mined the question of majority for a reasonable time thereafter and that the period of 3 months was within the limits of that time. There was no showing that the Honolulu Union thereafter lost its majority. The number of union designations given before and after the election could not be as reliable an index of employee preference as the consent election.28 - However, the record of the bargaining negotiations discloses a possible failure by respondent to bargain in good faith in only one particular, namely, a refusal to contract with regard to seniority, even though the contract should merely embody admittedly existing practice, on the asserted ground that to do so would lead to con- troversy. At a meeting in October 1938, substantially before the close of bargaining negotiations, a union representative indicated he was withdrawing the demand for seniority rights, subject to the approval of the membership. It does not appear that seniority was thereafter the subject of negotiation; presumably the membership acquiesced in the withdrawal of the proposal. In view of the narrow respect in which a refusal to bargain might be found, and the Honolulu Union's failure to take exception to the Trial Examiner's adverse finding on the issue of refusal to bargain, we shall dismiss the allegations of a failure to bargain in good faith at the Honolulu store. The Trial Examiner found 73 valid designations in his unit . The Honolulu Union received 79 votes within a smaller unit in the consent election S. H. KRESS & COMPANY 1193 B. Hilo 1. The formation of the Hilo Union and the alleged discriminatory discharge of Thomas Nakashima The amended complaint alleged, and the amended answer denied, that the respondent discriminatorily discharged Thomas Nakashima. The Trial Examiner recommended the dismissal of this allegation and the Hilo Union took exception to the recommendation. Nakashima entered the respondent's employ in August 1936 as a stockman assigned to' the hardware department. He remained in this department until the time of his'discharge. His original com- pensation was $14 a week. He. received several pay increases there- after and, at the time of his discharge on December 5, 1938, his pay was $20 a week. ' During the early part of November 1938, certain of the employees of the respondent's Hilo store began to discuss among themselves the possibility of organizing a union. On November 28, 1938, the first official meeting of the Hilo Union was held in the Parrish Hall at Hilo. Nakashima arranged for this meeting and was elected presi- dent. A document authorizing the Hilo Union to represent the signatories in dealing for collective bargaining with the respondent was circulated and signed by several employees at this meeting. At this meeting the membership determined to- institute a drive for additional union members. The day after this first regular union meeting George Yamamoto, one of the members, was approached by May Nakamura, the re- spondent's head cashier. She asked Yamamoto if he had attended the union meeting. Yamamoto denied that he had. The next day Naka- mura again approached Yamamoto and asked him what was done at the union meeting. Yamamoto then informed her that the members had formed a union and were about to engage in a membership drive. Nakamura did not testify at the hearing. However, the record shows that at meetings between representatives of the Hilo Union and the respondent held later, she acted as stenographer for the respondent. After this meeting Nakashima kept for a few days the document authorizing the Hilo Union to represent the signers and secured addi- tional signatures to it. On December 2, 1938, a second regular meet- ing of the Hilo Union was held, attended by Nakashima and Kamoku. At this meeting Nakashima and Kamoku were selected as a committee to inform Janzen, manager of the Hilo store, of the formation of the Hilo Union and to request a conference for the purpose of secur- ing the respondent's recognition of the Hilo Union and the establish- ment of bargaining between the Hilo Union and the respondent. At 1194 DECISIONS OF NATIONAL LABOR RELATIONS BOARD the meeting it was resolved that Janzen was to be approached by this committee the following Sunday, December 4, 1938. On December 4, 1938, Kamoku telephoned Janzen. There is a conflict in the testimony as to what was said on this occasion. Kamoku testified that he stated that a union had been formed at the respondent's store and that the Hilo Union wanted to meet with Janzen to discuss recognition. Upon the basis of the credence given by the Trial Examiner to Kamoku's testimony and of the entire record, we find the conversation to have been in substance as Kamoku asserted. Nothing about Nakashima was mentioned to Janzen at that time. Janzen then told Kamoku that he did not desire to meet on Sunday, but invited Kamoku to call him (presumably by telephone) on Monday afternoon; the following day, which was December 5, 1938. As stated above, Nakashima was discharged on December 5. The respondent's amended answer asserts that Nakashima was dis- charged for violation of the respondent's store rules ; failure to tell the respondent's manager the truth with regard to matters pertaining to his conduct in the store; and threatening other employees during working hours. Janzen traced Nakashima's difficulties to an incident which preceded his discharge by about two months. On October 13 or 14, 1938, in the late afternoon, Janzen had dis- covered Nakashima and a salesgirl embracing each other on the second floor in a storage room. While the record contains different versions of what was said by Janzen and Nakashima on this occasion and on the following day, relying upon the credit given by the Trial Exam- iner to Janzen's testimony, we find the following inter alia to have occurred : Janzen suggested to both parties that they obtain their pay and leave the employ of the respondent. Nakashima protested, begged that he be retained and that the girl be excused. He assured Janzen that he had never done anything similar before and would never do it again. Janzen then related a similar experience he had had in another store where he had given the employees involved another chance. He said, as to this other situation, that the story had "leaked out" among the other employees, causing gossip which resulted in an impossible situation from the standpoint of discipline and morale. Finally, he explained, he had been compelled to discharge the two" employees at the other store because they had not kept their conduct secret. Janzen then told Nakashima to return to his regular work, that he would think the matter over and give him a decision the next day. In the interim, he cautioned, Nakashima was not to disclose the matter to anyone. The following day Janzen called Nakashima aside and after re- ceiving further assurance that no such conduct had previously been S. H. KRESS & COMPANY 1195 engaged in or would be repeated told Nakashima that he had decided to give him another chance. He informed Nakashima that before he had discovered his misconduct of the preceding day, he had put through an order for a pay increase for Nakashima. He said that he did not want to cause any questioning among the office employees and therefore he would not rescind this pay-increase order. He cautioned Nakashima and the girl involved not to ' disclose their misconduct to other employees. Janzen, while then excusing Nakashima's conduct, made as a condition of this excuse, the secrecy of the conduct. Nakashima continued in his regular occupation and obtained the ordered increase in pay. About November 14, 1938, Janzen instructed the stockboys, in- cluding Nakashima, to report for work in the evening for the purpose ,of trimming the ledges of the shelves on the sales floor preparatory to the Christmas rush. Although Nakashima reported for work in the evening, he did not go to the sales floor but went to the second floor, where his customary duties were performed. Janzen, observing that Nakashima was not on the sales floor, went to the second floor where he located Nakashima, informed him that he was needed on the first floor, that the purpose of requesting his overtime work was to utilize his services in -ledge trimming on the first floor. Nakashima then went downstairs and worked with the other employees in trim- ming the ledges. At the completion of this work, Nakashima ap- proached Janzen and asked him if the stockboys would get time off for the overtime work. Janzen replied that no time off would be allowed. Then Janzen stated to Nakashima that he had been noticing Nakashima's attitude toward his work, that he did not show the proper attitude, and suggested that, if Nakashima was not interested in his work, he obtain another job. Nakashima said that he was not feeling well and assured Janzen that he did like his work. About November 20, 1938, a few days following the ledge-trimming incident, Janzen, having formed the opinion that Nakashima was not to be completely trusted in his work, relieved him of an assignment which he had of oiling the elevator. On December 2, 1938, Janzen, who had become concerned about Nakashima's conduct in the store, approached Miss Chun, one of the employees, and asked her if Nakashima had always behaved him- self. Chun then told Janzen that she knew of the kissing incident of mid-October 1938, and that all the girls in the store were whispering about it. Chun also informed him that during the fall of 1938, when Janzen was on his vacation, she had seen Nakashima go down the stairs in the store with his arm around one of the salesgirls, and that Emily Cabral had informed her that one evening shortly before Christmas 1937 Cabral had seen Nakashima take one of the 1196 DECISIONS OF NATIONAL LABOR RELATIONS BOARD salesgirls across an alley adjacent to the store and into a vacant garage. On the morning of December 3, 1938, Janzen approached Naka- shima and asked him if he had been "standing close to the sales- girls," had been putting his arms around them, and had taken a girl into a vacant garage. Nakashima denied the charges and demanded to be confronted by his accusers. After his conversation with Naka- shima, Janzen went to the post office. He testified that on his trip there he thought over the matter. On his return to the store he suggested to Nakashima that he leave the respondent's employ of his own accord. Nakashima refused. Janzen then said that he would have his choice of either leaving voluntarily or being dis- charged. On Monday, December 5, 1938, Nakashima returned to the re- spondent's store and resumed his regular duties. Shortly after work in the store commenced, Janzen saw Nakashima follow Emily Cabral into an anteroom. On emerging from the room, Cabral seemed to be very much agitated. Janzen asked Cabral what was wrong. Cabral said, "Oh, Thomas," and refused to make any further statement. Janzen then requested that she come to his office, which she did. He then questioned her further about her relations with Nakashima. She told Janzen that she had seen Nakashima and a salesgirl go into a vacant garage near the store during the Christmas rush in 1937 and that Nakashima had warned her not to say anything about the event. She also stated that Nakashima had again warned her in the anteroom that morning. Janzen then called Chun into his office where, in accordance with his instructions, she made a written report of the incidents that he had ascribed to Nakashima on December 3. Janzen then instructed the cashier to prepare Nakashima's pay. Thereafter, about 5: 00 p. m. on the same day, Janzen called Nakashima to the information desk and offered him his pay. Nakashima declined to accept it. Janzen then informed Nakashima that his services were dispensed with. Nakashima asked why he was being discharged, and Janzen replied that he had stated the reasons on Saturday, December 3. After the discharge, Nakashima immediately reported the fact to Kamoku. . On December 6, 1938, Nakashima and Kamoku called on Janzen. At that time Kamoku asked Janzen for the reasons for Nakashima's discharge. Janzen informed Kamoku that the reason was miscon- duct, but he did not elaborate. Kamoku then' stated that the only reason for Nakashima's discharge was that he was president of the Hilo Union and, according to Kamoku's testimony, "We signed up S. H. KRESS & COMPANY 1197 as members workers in this store, and he acted surprised. He [Jan- zen] said, `Well, I didn't know that,' and I told him yes." Upon the entire record, we find that Janzen's reasons for Naka- shima's discharge were his publicly known misconduct and his failure to report other incidents of misconduct to Janzen at the time he was permitted to remain on the pay roll in October 1938. We find that the respondent has not unlawfully discriminated against Thomas Nakashima in regard to hire and tenure of employment. 2. Refusal to bargain collectively and the strike of December 22, 1938 The amended complaint alleged, and the amended answer denied, that on and after December 8, 1938, the respondent refused to recog- nize or bargain collectively with the Hilo Union. The Trial Exam- iner recommended the dismissal of the allegation on the ground that the Hilo Union was not the majority representative in an appropriate snit during the period in question. The Hilo Union excepted to the recommendation. a. The appropriate unit The amended complaint alleged and the amended answer denied, that all employees at the Hilo store, excluding the manager, floor- ladies, office employees and irregular, Saturday-only and extra em- ployees,29 constituted an appropriate unit for purposes of collective bargaining. The record clearly justifies the , exclusion of the manager, floor- ladies and office employees. The manager and the floorladies 30 ex- ercise supervisory functions. The office employees 31 are a group separate from the rest of the employees. There is a further question about Anna Ahulau -whom the Board attorney seeks to exclude as an office employee and the respondent seek to include. Although it appears that she engaged in some office work and relieved floor- ladies to some extent from September 1938 through January 1939, she performed only non-supervisory tasks of a floorlady such as getting change and devoted the major part of her time to sales work. We shall accordingly include her within the unit. At the Hilo Store the size of the pay roll varies and extra em- ployees are hired on Saturdays, during the Christmas rush periods, "The amended complaint also named "learner" as an excluded category but no such persons have been employed at the Hilo place from or after December 1938 ao Floorladies are responsible for and direct the work of salesgirls , report their mistakes and violations of rules, transfer them from counter to counter , and are consulted concern- ing lay-offs and discharges . During the period in question there were two floorladies. "Apart from Anna Ahulau , they consist of a'cashier and assistant cashier who keep rec- ords of sales , prepare reports and orders, and do similar work, in addition to acting as occasional secretaries to the manager. 1198 DECISIONS OF NATIONAL LABOR RELATIONS BOARD and sometimes for the Easter rush, pre-school rush and dry goods sale. These extra employees are hired when needed from the persons who apply at the time and without reference to applications on file. The Easter rush period lasts from 1 to 2 weeks; the Christmas rush ordinarily begins during the first week of December and extra em- ployees are needed until the end of the year. This was true in 1938. In 1939, no extra employees were hired for the Easter rush or for school rush, and, before December,7, additional help for the Christ- mas rush was not employed and Saturday-only employees worked only on Saturdays. During 1938 the pre-school rush and dry-goods sale coincided and extra employees were hired for the period from August 1 until the middle of September; some Saturday-only em- ployees worked as extras during these rush periods. The pay roll for the week of December 24, 1938, shows some sales- girls hired after December 1, 1938; these we find to be extras.32 It also discloses about 34 salesgirls who began to work before mid- November or December 1938 and who did not work part time or Saturdays only, immediately before that time; these we find to be regular full-time employees. As evidence of the fact that there were 34 regular full-time girls on December 22, 1938, it appears that dur- ing 1939 there were between 32 and 36 §alesgirls working regularly full time prior to December 7.33 Finally the December 24, 1938, pay roll contains the names of a group of about 12 salesgirls who in 1938 worked on Saturdays and during the pre-school rush and dry goods sale and again about the time of the Christmas rush; 84 such employees we find to be both irregular and Saturday-only em- ployees. It does not appear that for the pay-roll period in.question, contrary to the situation for most of 1939, there were any employees who worked only on Saturdays. As for the ordinary male employees, all of whom worked in the stockroom, the number of regulars employed on December 22, 1938, was five.35 sa There were over 60 of them. Is On the pay roll for January 14, 1939, appear the names of 33 regular full-time salesgirls. 14 Five of the 12 commenced their last period of full-time employment not immediately before or during December , but on November 12, 1938. Jahries admitted, however, that some extra employees were hired 2 or 3 weeks before December 1 in order to do preparation work for the Christmas rush, and we find that the five employees referred to above fall within the class described by Jahries. 81 This number does not include Nakashima whom we found to have been properly dis- charged on December 5. In 1938 and 1939 the average number of male employees was six The respondent argued particularly for the inclusion of two men who began to work full time on November 28, 1938, and continued to be employed after the Christmas rush. The evidence reveals them to be extras : they were named as such by Nakashima ; one of them testified that Janzen on hiring him told him that he was being employed temporarily for the Christmas rush. S. H. KRESS & COMPANY 1199 The Hilo Union sought to exclude from its membership part-time employees. At its first formal meeting on November 28, 1938, Naka- ,shima declared them ineligible. Of the 27 signatures of employees on a document designating the Hilo Union as their representative and containing a column headed "number of years" employed, only 2 were not regular full-time employees. The signature of at least one of the two was not solicited. The respondent itself distinguished between regular full-time employees and part-time employees by granting vaca- tions with pay, bonuses, and insurance policies only to the former group.36 Since the respondent differentiated regular full-time employees from the rest with respect to continuity and other conditions of em- ployment and since the Hilo Union organized itself upon the basis of that difference, we exclude from the appropriate unit the irregular, Saturday-only and extra employees.37 We find that all employees of the respondent at its Hilo store, ex- cluding the manager, floorladies, office employees, and irregular, Satur- day-only and extra employees at all times material herein have constituted and now constitute a unit appropriate for the purposes of collective bargaining, and that such unit insures to employees of the respondent the full benefit of their right to self-organization and collective bargaining and otherwise effectuates the policies Iof the Act. b. Representation by the Hilo Union of the majority in the appropriate unit On December 22, 1038, the first critical date of the refusal to bargain, the number of employees in the appropriate unit was 40. A petition circulated shortly before that time and designating the Hilo Union as bargaining agent bears the names of 24 persons 38 in the appro- priate unit. About noon on December 22 or soon thereafter all but 1 ' Only employees who have worked continuously from September 1 of any year are given vacations in the summer of the year following . None other than those employees who have worked full time for 6 months are eligible for group insurance . In 1938 bonuses were paid solely to employees working on December 24 who had more than 11 months employment in that year. 37 Matter of Bishop & Company, Inc. and United Cracker, Bakery and Confectionery Work- ers, etc., 4 N . L. R. B. 514 ; Matter of Agwilines, Inc. and Brotherhood of Railway and Steamship Clerks, etc ., 12 N. L R. B. 636; Matter of Wilson and Co., Inc. and Local No. 37, United Packinghouse Workers of Amer., etc., 15 N. L. R. B. 195. In arriving at our deter- mination of the appropriate unit, we have considered the facts that after the respondent refused to bargain with the Hilo Union , the Union called a strike , and some part-time employees joined therein , picketed , and received transportation money from the Hilo Union for so doing , that their participation was not requested by the Hilo Union, and that they acted merely as observers at union meetings. zs The signatures of all but one of these persons were identified However, the employee in question participated for a short time in the strike called by the Hilo Union and we find her designation to be sufficiently established. 1200 DECISIONS OF NATIONAL LABOR RELATIONS BOARD of the 24 signers of the petition referred to above went out on strike 39 because of the alleged discriminatory discharge of Nakashima and the refusal to recognize the Hilo Union. As hereinafter described in Section III B 3, about January 1, 1939, the respondent filled the posi- tions of striking union members with employees who theretofore had been irregular and extra employees. Since we find below that before January 1 the respondent committed unfair labor practices which caused and prolonged the strike, the replacement of the strikers with other employees could not operate to dissipate the majority of the Hilo Union4e We find that on December 22, 1938, and at all times thereafter the Hilo Union was the duly designated representative of the employees in the appropriate unit, and, pursuant to Section 9 (a) of the Act, was, and now is the exclusive representative of all the employees in such unit for the purposes of collective bargaining with respect to rates of pay, wages,- hours of employment, and other conditions of employment. c. The ref veal to bargain and the strike of December 02 1. The events As already noted, at a meeting held on December 2, 1938, the union membership elected a negotiating committee and authorized officials of other unions to assist the committee in securing recognition of the Hilo Union by the respondent. C. I. O. Organizer Kamoku, by tele- phone conversations on December 4 and 5 arranged a meeting with Janzen for December 8. As we have found, on December 4 Kamoku told Janzen that the committee desired a conference for the purpose of discussing the recognition of the Union which had been organized at the Hilo store. &' Three of them returned to work before the removal of the picket line. The respondent in its brief has urged that failure to go out on strike on December 22, even if an employee later did so, or abandonment of the strike, constituted an implied revocation of any desig- nation of the Hilo Union. However , the continuance of the majority of the Hilo Union is presumed until the contrary has been shown . International Association of Machinists v. N. L. it. B, 311 U. S. 72, aff'g 110 F. (2d) 629 (App. D. C.), enf'g Matter of The Serrick Corp . and Int ' l Union, United Automobile Workers of Amer., etc, 8 N L. R. B 621. It has not been established that any failure or delay in joining the strike, or any abandonment of it, was intended as a withdrawal of a designation of the Hilo Union. Moreover, we have found below that the strike was caused and prolonged by the respondent's unfair labor prac- tices. Under the circumstances , even if subsequent absences or defections from the ranks of the strikers constituted revocations , we do not consider them to have been freely made or valid. N. L. R. B. v. Bradford Dyeing Association , 310 U. S. 318; International Associa- tion of Machinists v. N. L. it. B, 311 U. S. 72, affirming 110 F. (2d) 29 (App. D. C.) N L. R. B. v. Sunshine Mining Co., 110 F. (2d) 780 (C C A 9), cert denied 312 U S 678, enf'g Matter of Sunshine Mining Co. and Int'l Union of Mine, Mill and Smelter Workers,- 7 N. L R. B. 1252. 40 Ibid - S. - H. KRESS & COMPANY 1201 At a meeting between Kamoku, Nakashima, and Janzen on Decem- ber 6 for the purpose of discussing Nakashima's discharge, Janzen admitted, and we find, that Kamoku told him that the Hilo Union had the store 90 per cent organized; the appointment for the meeting of December 8 was confirmed. On Thursday, December 8, a committee composed of Kamoku, Naka- shima, and officials of other Hilo unions called at the store to keep the appointment with Janzen. The committeemen were received by Janzen in the aisle of the store and, after the introductions, Janzen attempted to excuse himself 41 but was induced to remain to receive a proposed agreement for exclusive recognition of the Hilo Union. Kanioku and Nakashima testified, and Janzen denied, that Kamoku advised Janzen of the claim of the Hilo Union to a majority (of the "steady employees," according to Kamoku) and offered to prove that claim. Upon the basis of the entire record we credit the testimony of Kamoku and Nakashima and find that, in substance, the claim and the offer testified to by them were made. Kamoku and Nakashima also testified that Janzen stated that he had no authority to sign the agreement and would refer the matter to Jahries, manager of the Honolulu store. Janzen testified that Jahries was not mentioned and that he told the committee that he would request instructions from the main office in New York City. But in fact he did not do so. Janzen further testified, and we find, that he immediately prepared a letter to Jahries 42 to accompany a copy of the recognition proposal, and that he told the committee that he might have a reply for them on December 12 or 13. According to Janzen the letter was never sent because Jahries "happened" to arrive in Hilo the next day. Janzen's explanation for writing to Jahries instead of to New York was that he did not know to whom in New York he should write, and that he hoped to secure this information from Jahries. But the letter Janzen wrote for Jahries 43 did not seek any advice on the proper persons to be consulted, nor did it ask Jahries 41 Janzen 's explanation for this action , advanced at the hearing , was that he thought the sole purpose of the meeting was to meet some union officials . But Kamoku ' s statements of December 4 and 6 render this explanation incredible and served , we find, to give ample notice to Janzen of the purpose of the December 8 meeting. 42 Janzen denied that Jahries had any connection with the Hilo store or that he (Janzen) received any instructions from Honolulu regarding the operation of his store . The follow- ing testimony , however, establishes some basis for Janzen 's consulting Jahries : Trial Examiner KENNEDY. Is Mr . Jahries superior to you in any way? WITNESS I don 't know, he is manager of the Honolulu store I presume he has worked for the company longer and in possibly that way might be superior but I wouldn't want to put it that way 41 Along with the letter Janzen asserted that he prepared a copy of notes he took of the December 8 conference . The copy is in evidence as is a copy of a similar document relat- ing to. the December 13 conference. Neither is a complete or verbatim transcript of a conference . They appear to have been written with an eye to subsequent proceedings. We are not convinced of their accuracy. 1202 DECISIONS OF NATIONAL LABOR RELATIONS BOARD to communicate with such persons. Instead it raised a number of doubts concerning the status of the union committee, including its representation of a majority of the employees'44 and than proceeded to suggest that the press of year-end business at Hilo and the time needed to resolve such doubts would require either the transfer of negotiations to Honolulu, the employment of Hilo counsel responsible to Jahries, or the statement to the Hilo Union by Honolulu counsel of the circumstances necessitating delay. The character and phras- ing of the suggestions indicate that Jahries had the power to adopt them. In view of the foregoing considerations, we credit the testi- mony of Kamoku and Nakashima, and find, upon the basis of the entire record, that Janzen did tell them that he had no authority to sign the recognition proposal but would refer it to Jahries. According to Janzen, when Jahries came he took the proposed agree- ment and said he would discuss it with Kimball, the respondent's counsel in Honolulu and then he' would forward it to New York. Janzen admitted that he did not learn from Jahries whom to communi- cate with about recognition; he testified that Jahries told him to send to Honolulu anything further that came up so that Jahries could take it to Kimball and then transmit it to New York. The preceding testimony we find to be true. Kamoku and Nakashima testified that at the next meeting, which was held on December 13, they and other union officials were told by Janzen that he had received an answer from Jahries, that Jahries was unable to do anything about their request for recognition, had referred the matter to the New York office, and that they would have to await a reply from that office. Janzen's version was that he was again requested to sign the proposed agreement, but asserted that he could not for several reasons, one of them being lack of authority to do so; that when asked to state who was so authorized, he replied that he did not know; that he said he did not think Jahries was authorized and was of the belief that it had to be an officer of the respondent; and that he referred Kamoku to a picture of the officers. In view of Janzen's own testimony as to what he arranged, with Jahries, and upon the basis of the entire record, we credit the foregoing account of the two representatives of the Hilo Union. Janzen dispatched to Jahries an alleged description of the December 13 meeting which also contained his own observations about the meet- ing. According to a copy of the letter produced by Janzen, Jahries was informed of further doubts entertained by 'him concerning "The other doubts were: whether the Hilo Union existed, whether its members, if any, desired to have the Hilo Union recognized , or to be represented by the committe beaded by Kamoku. S. H. KRESS & COMPANY 1203 the representative authority of the union committee present on December 13 45 The Hilo Union received no reply to its demand for recognition. On December 21 it voted to call a strike at the store. On the morning of December 22 Janzen was informed of the decision of the Hilo Union and the reasons for it, namely, the respondent's refusal to recognize the Hilo Union and to reinstate Nakashima. Janzen said "All right" or "I see." He did not offer to recognize the Hilo Union, discuss the issues of the strike, or communicate with his superiors about them. The strike began at noon, December 22, and a picket line was established. The Hilo Union in a letter to the respondent on December 23 re- quested a meeting to discuss "the issues involved" in the strike. No reply to this letter was received until December 28 or 29, when a meet- ing was arranged between the strike committee of the Hilo Union and Janzen, Simpson, assistant manager of the Honolulu store, and Carl- smith, attorney for the respondent, at Carlsinith's office. Two meet- ings were held on December 29. At the second meeting the respondent offered to reinstate Nakashima411 The committee then demanded the restoration of the other strikers to their former positions without prejudice to former rights and privi- leges47 As we find below, the respondent did not unequivocally assent to this request. The respondent stated that it needed employees to do year-end work and that as usual after the first of the year it would reduce the staff. It made it clear that no employee on its staff could be guaranteed a job and that the selections for year-end work and the reduction of staff would be accomplished in accordance with the comparative merit, ability, and willingness to work of all those on its force, including non-strikers. It asked that all strikers who wished to be considered for year-end and subsequent employment report for work at 2 p. m. the next day and asserted that no one would be dis- charged for striking, and that selections for year-end and subsequent employment would be made upon a non-discriminatory basis in accord- ance with the criteria above outlined. At the end of the second meeting on December 29 Nakashima raised the question of recognition. Carlsmith told him that the issue had not been brought up at the morning meeting, that they had gone beyond 45 The letter queried whether the committee was not suspect because three places on it were filled with persons absent from the previous conference. It also noted that no infor- mation had been received from any employee about his or her choice of representatives and expressed the view that the "whole affair might very likely be a hoax." ;e The offer was rejected after the conferences under discussion . In December 1939, sometime after the end of the strike , Nakashima was reemployed by the respondent. •'r Kamoku stated : "If he [Nakashima ] is going back [to which the respondent had agreed] and these strikers will go back, we won't strike no more." 1204 DECISIONS OF NATIONAL LABOR RELATIONS BOARD the limits of the discussion, and that it would be "0. K." to discuss the matter at any other time. The respondent's offer of December 29 was referred to the union membership and rejected. A letter was immediately written to the respondent notifying it of this action and stating that the respondent's proposal was incomplete with regard to payment of back wages to Nakashima, reinstatement of all strikers to their former positions, and payment of back wages to strikers. The respondent by letter of De- cember 30 added back wages to its offer of reinstatement for Naka- shima, declined to give back wages to the strikers, reiterated its former position with regard to the reinstatement of strikers, and made no mention of the demand for recognition. To this letter the Hilo Union replied by letter on December 31 in which the respondent was reminded of the demand for reinstatement of the strikers with back pay and the request for recognition.411 On January 6, 1939, after the positions of strikers had been filled, as described below, with non-strikers who were on the respondent's pay roll, the respondent refused to recognize the Hilo Union on the ground that it did not represent a majority of the employees in the Hilo store and expressed the hope that those desiring to work would report soon. On January 12 and-13, 1939, Field Examiner Wills submitted to the respondent a proposal of the Hilo Union for the settlement of the strike involving, chiefly, reinstatement of- Nakashima with back pay, reinstatement of strikers to former positions, payment of the Christmas bonus to strikers, and recognition of the Hilo Union, or, alternatively, recognition if the Hilo Union won a consent election. The respondent's representative rejected the proposal. The reason given for the refusal to recognize was that the Hilo Union lacked a majority; the reason given for the refusal to consent to an election was that the respondent desired the Hilo Union to obtain a Board certification in order that it might enjoy certain advantages under the Federal Wage-Hour Law. On January 21, 1939, at a conference between representatives of both parties and of the Board, the respondent transmitted a letter to the Hilo Union proposing (1) reinstatement of Nakashima with wages equivalent to those he would have earned from December 5 (the date of his discharge) to December 28; (2) placement of em- ployees not working on a preferential list ranked in order of merit and ability; (3) payment of wages to employees hired at the rate of pay they were receiving on December 22, 1938, the day the strike began; (4) no discrimination against any employee because of strike 49 As to recognition the letter reads : "And now comes this new proposals of the Union, of which copies have been presented to you by a committee in the past , concerning an agreement for Union recognition." S. H. KRESS & COMPANY 1205 activity; (5) offer made without prejudice to Hilo Union's pressing charges before the Board. At the meeting on January 21 there was no request made for back pay for strikers and union recognition does not appear to have been discussed. At the same meeting the Hilo Union transmitted a letter to the respondent acknowledging receipt of the offer and stating that in the event that it accepted the offer, the strike would be terminated. On the same day, the Hilo Union informed the respondent that its proposal was rejected; the ground given for the rejection was that the respondent had given no assurance for the reinstatement of the strikers. Following this meeting the Hilo Union on January 24 and there- after attempted to settled the strike through the efforts of the Hilo Chamber of Commerce. On January 24 the respondent rejected the union proposal for reinstatement of Nakashima with back pay from December 5 to December 29 and reinstatement of two-thirds of the strikers immediately 49 and the balance within 30 days. On February 8, 1939, the respondent addressed a letter to the Hilo Union stating that the respondent found it necessary to reemploy three girls for "this Saturday." The letter stated that it wished'to offer Hanako Kohashi, Katsuyo Tanouye, and Asako Yamashiro these positions. These employees were then striking members of the Hilo Union. On February 10, 1939, the respondent forwarded another letter to the Hilo Union stating that its letter of February 8 was intended to reaffirm the offer made by the respondent to the Hilo Union on January 21, 1939, to the effect that employees on a preferential list would be given 48 hours' notice of an opportunity to work. On February 10, 1939, the Hilo Union addressed a letter to the respondent stating that in reply to the respondent's letter of Febru- ary 8, 1939, three girls would report to work February 11, 1939. This letter also stated that in the event "you prove your sincerity of your proposal of January 21, 1939, other vacancies in accordance with your preferential list likewise will be accepted. If you prove your sin- cerity you may consider your proposal of January 21, 1939, as ac- cepted. Please bear in mind that the above in no way jeopardize our charge against you with the National Labor Relations Board." On February 11, 1939, the picket line at the respondent's -Hilo store was removed by the Hilo Union, and the strike was terminated on that date. Kohashi, Tanouye, and Yamashiro were reemployed by the respondent. As the last letter from the Hilo Union to the respondent states that the Hilo Union may not be jeopardized in " This was approximately the ratio of regular to extra striking employees. 451269-42-vol. 34-77 - 1206 DECISIONS OF NATIONAL LABOR RELATIONS BOARD pressing its charges under the Act, it cannot be considered a settle- ment of the controversy. 2. Concluding findings with respect to the refusal to bargain In evaluating the respondent 's course of conduct towards the Hilo Union cognizance must be taken of the following evidence . Ronald Thomas, an employee , testified , and Simpson denied, that about a week or two after December 22, the beginning of the strike , Simpson told Thomas that the respondent would not recognize the Hilo Union and would close the store before it would have a closed shop. As noted above, Simpson represented the respondent at the Decem- ber 29 conferences with the Hilo Union . Thomas worked during the strike and was not a union member . Upon the basis of the entire record we find that Simpson in substance made the statements attributed to him by Thomas and thereby interfered with the rights of employees guaranteed in Section 7 of the Act. Simpson's statement to Thomas made explicit what the conduct of the responsible agents of the respondent discloses : a steadfast intention to deny recognition to the Hilo Union . Janzen on Decem- ber 4 was put on notice that the Hilo Union was seeking recognition and on December 6 was acquainted with its claim of majority repre- sentation . On December 8 the Hilo Union offered to prove that it represented a majority of the steady employees and unequivocally requested recognition. That request was reiterated on December 12, 22, 29, and 31 . Not until January 6 , 1939, did the respondent make ,any response concerning recognition. Janzen from the very first attempted to evade the demand of the Hilo Union for recognition . On December 8 he pretended that the conference with representatives of the Hilo Union was solely for the purpose of introducing them to him . He told union representa- tives that they would have a reply from Jahries and then on Decem- ber 13 he informed them that they would have to await an , answer from New York. Thereafter he continued to communicate with Jahries and not directly with New York, although he understood that the Hilo Union desired a speedy response to its proposal. Janzen's letters to Jahries raised hypertechnical doubts concerning the representative status of the union committee , but neither in the conferences with the Hilo Union on December 8, 13, 22 , 29, nor at any other time before January 6 did he challenge the claim of the Hilo Union to represent the majority of the regular employees.60 It is argued that Janzen had no authority , to deal with the Hilo Union . But Janzen 's statement on December 8 that he would refer 50 Nor does it appear that any of the other doubts voiced by him were ever stated to representatives of the Hilo Union. S. H. KRESS & COMPANY \ 1207 the matter of recognition to Jahries, the contents of his December 8 communication to Jahries, his December 10 conference with Jah- ries, his letter to Jahries following the December 13 conference with representatives of the Hilo Union, the December 23 telegram from the respondent's New York office to Kimball, its attorney, in Honolulu, instructing him to use Carlsmith, a Hilo attorney to assist him in the union situation,61 and the other circumstances in the record convince us that Jahries and Kimball had authority to adopt Janzen's suggestions and to deal with the Hilo Union. Even if that were not true there was ample time between December 4 or 6 or 8 and December 22 for either Janzen, Jahries, or Kimball to obtain such authority; we cannot believe that any of them did not know how to acquire it. Even assuming that Janzen and the others had authority only to relay union proposals, they did not do that in an expeditious manner since Janzen communicated not directly with the respondent's district office in Los Angeles or main office in New York, but indirectly with New York through Jahries in Honolulu. Under all the circumstances we find that the respondent had ample opportunity by December 22 to consider and reply to the proposal for recognition of the Hilo Union but declined to do so. Even if the respondent's, contention that appropriate authority re- sided in New York be accepted at its face value, there was ample time to make answer to the Hilo Union by December 29. By about Decem- ber 22 the New York office had received the proposed agreement for recognition and the December 8 and 14 communications of Janzen to Jahries, and on December 23 it had instructed Kimball to use Carl- smith to represent the respondent at Hilo. Yet Carlsmith was not retained until December 28 and no reply was made to the request for recognition either by December 29 or before January 6. The evi- dence does not show, as the respondent argues, any waiver by the Hilo Union of its original request for recognition, nor could it waive what the respondent was statutorily bound to do .52 Janzen's explanation for the failure to reply to the original request for recognition was that a strike was called before an answer could come from New York. But the strike could in no way serve. to excuse the respondent from its duty to grant exclusive recognition to the representative of the majority of its employees in an appropriate unit.53 51 The text of the telegram reads : "IF CONDITIONS REQUIRE USE CARLSMITH OUR ATTORNEY HILO ASSIST YOU IN RURAL [Retail Union] SITUATION." as McQuay-Norris Manufacturing Company v. Nationa' Labor Relations Board, 116 F. (2d) 748 (C. C. A. 7), cert . denied 313 U. S. 565; Matter of Calumet Steel Division of Borg-Warner Corporation and Amalgamated Ass'n of Iron and Steel Workers of North America, etc, 23 N. L . R. B. 114. 52 Jeffery-DeWitt Insulator Go. v. National Labor Relations Board, 91 F. (2d) 134 (C. C A. 4), cert. denied 302 U. S. 731; Black Diamond S. S. Corp. v. National Labor Relations Board, 94 F. (2d ) S75 (C. C. A. 2), cert. denied 304 U . S. 579. 1208 DECISIONS OF NATIONAL LABOR RELATIONS BOARD The failure of the respondent in any way to challenge the majority of the Hilo Union before January 6, and the evidence concerning the respondent's attitude and conduct regarding recognition and rein- statement of the strikers, convince us that the respondent withheld recognition from the Hilo Union, not because of any honest or reason- able doubt concerning the Hilo Union's majority in an appropriate unit, but because it did not desire to deal with the Hilo Union as statutory representative of its employees'54 thereby refusing to bar- gain as the Act requires 55 We find that the respondent, on and at all times after December 22, 1938, refused to bargain collectively with the Hilo Union as the exclusive representative of its employees in the appropriate unit in respect to rates of pay, wages, and hours of employment, and that, by the above conduct, it interfered with, restrained, and coerced its employees in the exercise of the rights guaranteed in Section 7 of the Act. We further find that the respondent, by refusing to bargain collec- tively with the Hilo Union, caused the strike on December 22, 1938, and, by such conduct and by refusing as hereinafter described to rein- state the strikers to their former positions with all former rights and privileges, caused the prolongation of the strike thereafter. 3. Discrimination against strikers The amended complaint alleged that on December 29, 1938, and thereafter, the respondent refused to reinstate to their former posi- tions certain named regular and extra or part-time employees 56 who had struck on December 22, 1938, and thereafter. The amended an- swer denied the discrimination. The Trial Examiner recommended the dismissal of the above allegations and the Hilo Union took excep- tion to the recommendation. The events of the strike have been set forth in the preceding section. As there appears, on December 29 a representative of the Hilo Union made an unconditional request for the reinstatement of all the approxi- 54 National Labor Relations Board v. Remington Rand, Inc, 94 F. (2dj 862 (C. C. A. 2), cert. denied 304 U. S . 576, 585; National Labor Relations Board v. Louisville Refining Co, 102 F. ( 2d) 678 (C. C. A. 6), cert. denied 308 U. S. 568 Cf. National Labor Relations Board v. Biles-Coleman Lumber Co., 98 F. (2d ) 18 (C. C. A. 9) ; National Labor Relations Board v. National Motor Bearing Co, 105 F. ( 2d) 652 (C. C A. 9). 55Fansteel Metallurgical Corp. v. National Labor Relations Board, 306 U. S. 240; Na- tional Licorice Co. v. National Labor Relations Board, 309 U. S. 350; National Labor Relations Board v Sunshinc Mining Co ., 110 F. ( 2d) 780 (C. C. A 9), cert. denied 312 U S. 678. 56 Approximately 20 regdlar full time employees , excluding Nakashima , and 10 extra or part-time employees were named in the amended complaint . We shall not consider Naka- shima because we have found that he was lawfully discharged on December 5, 1938 It has been satisfactorily established that the other named regulars were strikers. Of the extras only Mabel DeMello , Fujiko Fujii , Kieko Fujisaki , Anna Hering , and Heron Salvador were specifically identified as strikers ; it appears that there were other extras who went out on strike. - S. H. KRESS & COMPANY 1209 mately 30 strikers and the respondent replied that none would be discriminated against or discharged for striking and that strikers who reported at 2 p. m. the next day would be considered, along with nonstrikers, for year-end and subsequent employment upon the basis of comparative merit, ability, and willingness to work. Since the strike was caused by the respondent's unlawful refusal to recognize the Hilo Union, the respondent was under a duty to grant the demand for reinstatement 57 The respondent at the hearing and in its brief contended that it did grant the demand, in that all strikers were needed for year-end work, which we find to have been the case, and that it clearly offered to return to their former positions all strikers who reported for work. We have carefully examined the respondent's own transcript of the December 29'meeting in the light of the entire record and we conclude that the respondent did not, unequivocally assent to the request for reinstatement. The record shows, as stated previously, that there was a distinction between the continuity and other conditions of employment of extra, part-time, and regular full-time employees; about two-thirds of the approximately 30 strikers were in the latter category and had worked regularly for the respondent from 5 years to 6 months before the strike. Janzen admitted during the conference and at the hearing that length of service was usually a factor in determining continued employment, although he insisted that merit was dominant. Had the respondent acted as its duty required, it would have acknowledged the existing distinctions between its employees, offered all the strikers immediate reemployment to their actual former positions as regulars or extras, displacing if necessary those who had taken their places '511 and announced its willingness to accomplish a subsequent reduction in staff in the customary manner, giving weight to length of service as well as efficiency. This the respondent did not do. Although at a single point in the conference length of service was admitted to be of some weight in the respondent's system of distributing em- ployment and it was stated that the system was not going to be changed, throughout the meeting the respondent stressed merit, abil- 64 Matter of Manville Jenckes Corp . at al. and Independent Textile Union of America, 30 N L. It. B 382, and cases cited therein This obligation applied ' to the striking extras as well as to the regular employees . N. L. R. B. v. Biles -Coleman Lumber Co, 98 F. (2d) 18 (C. C. A. 9 ), enf'g Matter of Biles -Coleman Lumber Co. and Puget Sound District Council, etc ., 4 N. L. R. B. 679. Without regard to the causation of the strike by unfair labor practices , the respondent was under a duty to reinstate the strikers upon application to the places still vacant at the time of application . National Labor Relations Board v. Mackay Radio & Telegraph Co., 304 U. S. 333. sa See Matter of Manville Jenckes Corporation , supra, footnote 57. It does not appear that on December 29 there were fewer available jobs than on December 22 or that by that date outsiders were hired to replace strikers . Indeed we have found that all the strikers could have been reemployed for year -end work. Strikers ' positions , if at all filled, were filled by non-striking regulars and extras. 1210 DECISIONS OF NATIONAL LABOR RELATIONS BOARD ity, and willingness to work as the sole requisites for immediate and subsequent employment,59 refused to admit existing distinctions between its employees, avoided any unambiguous assent to questions about whether. all employees would be restored to work or restored to their former positions, and insisted that all strikers and non- strikers would be considered for any employment only upon the basis of their efficiency as defined above. Thus the strikers had no assurance that both with respect to year-end and subsequent employ- ment they would not be treated as extras whose employment had just commenced and an undue advantage was given non-strking employees, among whom there was a greater propQrtion of extras. Since they,were told there would have to be a process of selection from among all strikers and non-strikers even for immediate em- ployment it is clear that the respondent did not adhere to its obliga- tion to reinstate all of the strikers, dismissing if necessary those who had taken their positions. Since the respondent refused to state that regular and extra striking employees would be returned as regu- lars or extras respectively and since the respondent stressed a basis for subsequent retention that excluded seniority it is clear that they were not offered reinstatement to their former positions.6° 19 The following example is typical : Mr. CARLSMITH. It is not any question of taking you girls back that concerns Kress-that is on a basis of merit, ability and willingness to work As those lists ate worked out for you girls, you will go back on the same basis as before on the lists. Any girl that is in this organization is on the same basis that these men have sug- gested-Mr. Janzen and Mr. Simpson. These are the only guarantees you can get out of this organization because they are national policies . . . You girls who comply with those three requisites have nothing to worry about Thus in fact the former basis of the strikers' employment was obliterated. 80 Such was the understanding of Kamoku and Nakashima. The foregoing is emphasized by the fact that the respondent distinguished between the reinstatement it was offering to Nakasbima and what it was offering to the strikers. All Nakashima had to do was to report the next morning and he would have his old job back ; but the strikers were to report at 2 p m to be "considered" for immediate and subsequent employment. Thus the transcript shows the following Mr. CARLSMITH. You girls get no special guarantees and no discrimination. Mr. JANzEN. No discrimination. The guarantee is that you get a square deal. Mr. NAKASHIMA. I go back as soon as I am ready, what is the situation? Mr. CARLSMITH. His is a special case. Mr. NAKASUIMA. Tomorrow morning, if I want to. Mr. YANZEN. Tomorrow morning at seven-thirty. The following excerpts are also significant and typical : Mr. NAKASHIMA. I don't start in as a new hand, I start in as I was before? Mr. CARLSMITH. Yes. . . . s s s s s s w Mr. KAMOKU. We want to have this understood.. In other words, now, we agree, or whether they agree tomorrow to start working at eight, will they take the same job? Mr. CARLSMITH. That is not what I have said at all. . . . Mr. Janzen has the job of reorganizing, and he has said that these girls are not going to be discriminated against for strike or union activities. That is all. That is all that can be said. There are a bunch of other girls too who wonder whether they are going to be picked. They are going to be picked according to merit and ability and the boss is the one who is going to do it and there is going to be no discrimination. Mr. KAMOKU. All those come out will be back to work. Mr. CARLSMITU. It depends on how many jobs. It depends on how Mr. Janzen works it out. S. H. KRESS & COMPANY 1211 It is true that the, respondent's position with regard to reinstate- ment was ambiguous but this very ambiguity rendered its reply inadequate.61 After the first of the year in 1939 the 18 regular full-time girls who were on strike were replaced by 5 girls who had worked during Christmas and irregularly before Christmas and by 13 girls who had worked only during Christmas; the 2 regular full-time stockroom employees were replaced with 2 men who had been taken on for the Christmas rush.62 The respondent contends that it is impossible to say who would have been retained after the year-end reduction of force and that consequently one cannot assert that regular full-time strikers were replaced by extra and irregular employees. But, as ,previously noted, the 20 regular full-time strikers '63 had worked regularly full time from 6 months to 5 years before the strike. Janzen conceded, as stated above, that seniority was of some weight in determining continuity of employment. Although he asserted that it was a "frequent" occurrence for persons who had worked regularly full time for 6 months or longer to be laid off at the end of a rush period, he could 'not recall any such instance ' prior to Christmas 1938. He also testified that he did not recall that at the Mr. NAI{ASHIMA. Something I fear might be bothersome. These girls have been on full time basis. Will there be a difference? Mr. JANZEN. Makes no technical difference there. f # k • ♦ * t . . . It is definitely so that any we wanted we have kept them regularly If any one the pay roll succeeded they have got a vacation-but not on the basis of whether they were paid on Saturday. Mr. NAKASHIMA. What time, I have understood it did not matter-whether it was Tuesday and Saturday or Wednesday and Friday but I sort of noticed there was a distinction between the two. Mr. CARLSMITH. That has been fully explained and answered, has it not? Mr. NAKASHIMA The girls who do go'back, that is upon the same thing. Mr. CARLSMITH. There will be no discrimination. .. . 61 The view taken of the respondent's position at the December 29 conference is corrobo- rated by its December 30 letter, which repeated the offer of December 29, and its offer of January 21, 1939, noted above. The December 29 letter read in part : Paragraph 3. As we stated last evening none of the employees have been or are going to be discharged on account of the strike. We will not discriminate against any of the strikers or other members of the Union on account of Union activities or affilia- tion. As you all know the S. H. Kress organization shrinks considerably after Christ- mas and the inventory rush. The management has been and is today working out the details of the annual reduction of the force. As we explained, this is why we requested that all,persons on strike desiring to return to work report to Mr. Simpson at 2 P. M. today at the store. . . . This is in order to give us the opportunity to duly consider those who desire to work in our reduced staff before final selections are made. We are holding the matter of selections open until that time. Selections for the end-year work and the shrunk organization as well as other selections will be made upon merit and ability as usual. Membership in any group, church, union or other organization will have no bearing upon selections to be made. As soon as the management deter- mines who will be selected for the inventory work and thereafter for the shrunk organi- zation, and thereafter as persons are needed from time to time, the management will so inform all such persons . . . "a Nakashima's place was also taken by another former extra. Following the strike no new employees were hired until Christmas 1939. 63 Nakashima excluded. 1212 DECISIONS OF NATIONAL LABOR RELATIONS BOARD meeting of December 29 he had in mind any strikers whose services were unsatisfactory. In the absence of any such showing it does not seem unreasonable to conclude that regular full-time employees would have been retained after the close of the year had they not gone on strike. . It is clear from the above that in the negotiations of January 21, 1939, reinstatement was the only unsettled demand preventing termi- nation of the strike. We find that the reply of the Hilo Union to the respondent's offer of that date amounted to an unconditional re- quest for the reinstatement of the strikers. This application was also refused .114 We- find that on and after December 29, 1938, the respondent, by the foregoing refusals to reinstate the strikers listed in Appendices A and B, has discriminated in regard to hire and tenure and con- ditions of employment, thereby discouraging membership in the Hilo Union, and interfering with, restraining and coercing em- ployees in the exercise of rights guaranteed in Section 7 of the Act. IV. THE EFFECT OF THE UNFAIR LABOR PRACTICES UPON COMMERCE The activities of the respondent set forth in Section III above, oc- curring in connection with the operations of the respondent described in Section I above, have a close, intimate, and substantial relation to trade, traffic, and commerce between the several States and the Territory of Hawaii and within the Territory of Hawaii, and tend to lead to labor disputes burdening and obstructing commerce and the free flow of commerce. - V. THE REMEDY We have found that the respondent has engaged in various unfair labor practices. It is essential in order to effectuate the purposes and policies of the Act that the respondent be ordered to cease and desist from engaging in unfair labor practices and in aid of such order and as a means of removing and avoiding the consequences of its unfair labor practices, that the respondent be directed to take certain affirma- tive action. ss Following the settlement of the strike , the respondent created a preferential hiring list, but did not place on it the extra and part-time employees who had gone on strike. The respondent 's explanation therefor is that Field Examiner wills had referred , on January 21, only to a list of regular employees on strike in conveying to the respondent a proposal for reinstatement of strikers . However, Kamoku 's request on December 29 for reinstatement of all strikers , the respondent 's letter of January 21 , the basis for the settlement of the strike, and the Hilo Union's reply of the same date contained no such limitation. More- over, although on March 13 , 1939, the Hilo Union called to the respondent's attention the omission of the extras from the preferential list, by letter of March 21 the respondent declined to amend the list. By the time of the hearing only one had been reemployed, although part-time and extra work was available in 1939 and many new extras were hired in December 1939. S. H. KRESS & COMPANY 1213 We have found that the respondent at its Honolulu store discrimina- torily discharged Ted Tamashiro, Rachel Saiki , Jeanette Ichiriu, Edith Ishikawd , Mary 'Miguel , and Allen Gima. Ichiriu and Miguel testified that they did not desire reinstatement . We shall order the respondent to offer to the others immediate reinstatement to their former or substantially equivalent positions . We shall also order the respondent to make whole all these employees for any loss of pay they have suffered by reason of the discrimination against them by payment to Ted Tamashiro and Edith Ishikawa, individually, of a sum of money equal to the amount each would normally have earned as wages from the date of the discrimination against said individual, April 16 and April 19, 1938, respectively , to the date of the offer of reinstatement , less the net earnings of each during said period; 85 by payment to Rachel Saiki and Allen Gima, individually , of a similarly computed amount for the period from the date of the discrimination against each of them , April 16 , 1938 , and March 8, 1939 , respectively, to the date of the issuance of the Intermediate Report , recommending the dismissal of their cases, and from the date of our Order herein to the date of the offer of reinstatement ; 86 and by payment to Jeanette Ichiriu and Mary Miguel , individually , of a similarly, computed amount for the period from the date of the discrimination against each of them, April 16 , 1938, and February 3, 1939, respectively, to the date of the testimony disclaiming any desire for reinstatement, November 20, 1939, and November 24, 1939 , respectively. We have found that the respondent has refused to bargain collec- tively with the Hilo Union as the exclusive representative of its em- ployees within an appropriate unit at its Hilo store . We shall order the respondent , upon request , to bargain collectively with the Hilo Union. We have found that the employees listed in Appendices A and B ceased work at Hilo about December 22, 1938, and did not work thereafter , as a consequence of the respondent 's unfair labor prac- tices and that on December 29, 1938, and thereafter , the respondent discriminated against them in regard to their hire and tenure and terms and conditions of employment . We find that, to remedy the 65 By "net earnings " is meant earnings less expenses , such as for transportation, room, and board , incurred by an employee in connection with obtaining work and working else- where than for the respondent , which would not have been incurred but for the unlawful discrimination against him or her and the consequent necessity of his or her seeking employ- ment elsewhere . See Matter of Crossett Lumber Company and United Brotherhood of Carpenters and Joiners of America, Lumber and Sawmill Workers Union, Local 2590, 8 N. L. R. B. 440. Monies received for work performed upon Federal , State, county , municipal, or other work-relief projects shall be considered as earnings . See Republic Steel Corporation v.N L R B, 311 U. S. 7. 01 Matter of E. It. Haffelfanger Co., Inc. and United Wall Paper Crafts, etc ., 1 N. L. R. B. 760. 1214 DECISIONS OF NATIONAL LABOR RELATIONS BOARD unfair labor practices causing the strike, as well as the subsequent unlawful discrimination, reinstatement with back pay should be ordered, as below specified.67 All but three of the regular full-time employees who went on strike and who comprise Appendix A were reemployed by December 12, 1939. There were three who were merely offered reemployment. A discussion of these three instances follows. Dorothy Cabral refused reemployment on August 4, 1939, because she preferred her job elsewhere; she had not received such preferable employment before March 16, 1939. "Louis N. Carinio, by letter of December 13, 1939, replied to the respondent's offer of employment by stating, "If I know that the job is to be steady and not just for Christmas rush I will come to work tomorrow." The respondent's answer of December 14 re- affirmed its previous offer and declared, "As you should know, no one in our organization is guaranteed a permanent job for the future at any time. As above stated, we now have work for a porter and will, if you accept the job, continue you on our payroll as a porter as long as the work warrants and your services are satisfactory." '•Carinio declined the offer because he had a steady job and was of the belief that the respondent was offering him a temporary job; he desires to be reinstated to his former position as a regular full- time porter which he occupied from December 16, 1937, to the, time of the strike. He testified without contradiction that when he began to work ate' the Hilo store Janzen told him that if he caused no trouble he had a steady job. We find that it was clear that Carinio was seeking to ascertain if he was being offered reinstatement to his former position as a regular employee and that the respondent refused to clarify its offer in that respect. Under the circum- stances Carinio was justified in declining the offer. Yuuko Nakamoto was requested by letter to report for work on December 7, 1939. From July 26 to December 13, 1939, she was out of the Territory, spending most of her time in Japan. She did not learn of the offer until December 8 when she was in Honolulu. She applied for work on December 13 but was informed that the re- spondent had sufficient salesgirls. On December 16 a number of other salesgirls were employed. Nakamoto desires reinstatement. It is true that the strike settlement agreement provided that employees on the preferential list would be given 48 hours' notice of an oppor- tunity to work and that if they did not report for work they would be removed from the list. But the respondent's previous. discrimina- "Matter of Western Felt Works, etc., and Textile Workers Organizing Committee, etc., 10 N. L . R B. 407 , eases cited therein, and subsequent cases. S. H. KRESS & COMPANY 1215 tion against Nakamoto required it to offer her full reinstatement to her former position as a regular employee. It does not appear that it did so. We shall, therefore, order the reinstatement of Carinio and Naka- moto, but not of Cabral, to their former or substantially equivalent positions without prejudice to their seniority or other rights and privileges.68 Cabral, however, shall receive back pay but only to March 16, 1939, and Nakamoto shall have deducted from her remedial wages the amount she would have earned in the respond- ent's employ between December 7 and 13, 1939. Although the remaining strikers listed in Appendix A were given their former wage rates upon reinstatement, it does not appear that they were in general returned to positions substantially equivalent to those that they had held. Some who had been heads of counters 81 before the strike became ordinary salesgirls or helpers when reem- ployed ; we find that they were reemployed to fill less responsible positions. Some did -not receive vacations in 1939;* as stated above, in the summer of 1939 vacations were given to employees who had worked continuously since September 1, 1938. All but three 70 did not receive Christmas bonuses in 1939. In 1939 Christmas payments were made to those employees working on December 24 who had been employed more than 11 months in that year. It does not ap- pear whether those -reinstated retained their insurance privileges.7' We find that the employees whose work ceased because of the re- spondent's unfair labor practices were entitled to retain their vaca- tion, bonus and insurance privileges.72 Three strikers reemployed during 1939 were laid off at the end of the Christmas rush in that year. Kohashi, reemployed on February 11, received a Christmas bonus in 1939, but was reinstated to a less responsible position. The other two were reemployed with many extras on December 7, 1939. It does not appear whether they were reemployed as regulars or extras. No particular explanation was given for their release .71 03 Within the scope of this phrase are included such items as status as regular full-time employees, former positions of responsibility , and unimpaired customary seniority rights and vacation, bonus, and insurance privileges. 80 The head of a counter assists the manager in periodic ordering. 70 Kohashi , Tanouye, and Yamoshiro were reinstated on February 11, 1939, with the understanding that their bonus status would be unimpaired. 73 Neither Janzen nor D. H. O'Connell , the respondent 's New York supervisor of labor relations, could say whether reemployed strikers were given group insurance 72 See Republic Steel Corp . v. N. L. R.B., 114 F. (2d) 820 (C. C. A. 3). However, we are of the opinion that, for the reason that we do not normally award back wages to strikers prior to application , the strikers who did not work on December 24, 1938, are not entitled to their' 1938 bonus . It appears that the bonus is designed particularly to stimulate 'employee attendance on the day before Christmas. 73 They were the only restored strikers so released . Other regular employees were re- leased with them. According to the preference list arranged in the early part of 1939 by the respondent in order of merit and ability, of the 18 female strikers Kohashi ranked first, Silva twelfth , and Fuke seventeenth. 1216 DECISIONS OF NATIONAL LABOR RELATIONS BOARD t Under all the circumstances, the record does not establish that they were restored to substantially equivalent positions as regulars. We shall order that employees listed in Appendix A, excluding Cabral, who have not received from the respondent substantially equivalent positions without prejudice to seniority or other rights, or privileges be given them. , We shall further order the reinstatement to their former or sub- stantially equivalent positions of the extra and part-time employees who went on strike and are designated in Appendix B, all but one of whom had not been reemployed by the time of the hearing. The foregoing reinstatements at Hilo shall be accomplished in the following manner. All persons hired after December 22, 1938, the date of the com- mencement of the strike, shall be dismissed, if necessary to provide employment for those to be offered reinstatement or transfer, that is those in-Appendices A and B, excluding Cabral. If after dismissal of all persons hii ed since the commencement of the strike there are, by reason of a reduction of force, insufficient positions available for the remaining employees, including those to be reinstated, all avail- able positions shall be distributed among such remaining employees in accordance with the respondent's usual method of reducing its force, without discrimination against any employee because of his union affiliation or activities and following a system of seniority to such extent as has heretofore been applied in the conduct of the respondent's business. Those remaining after such distribution for whom no employment is immediately available shall be placed upon a preferential list prepared in accordance with the principles set forth in the previous sentence, and shall, thereafter, in accordance with such list, be reemployed in their former or substantially equiva- lent positions as such employment becomes available and before other persons are hired for such work ; provided, however, that persons on such list also be considered eligible for both regular and part- time employment in accordance with respondent's customary proce- dure as above set forth. We have found that on December 29, 1938, and January 21, 1939, the respondent refused unconditional requests for the reinstatement of the strikers. After December 29, 1938, the Hilo Union advanced strike demands concerning other issues, such as recognition, payment of Christmas bonuses, and back wages. Kamoku's statement on De- cember 29, however, concerning the strikers' willingness to return to work if they were restored to their former positions, and the entire. record, lead us to conclude that had the respondent offered such em- ployment to the strikers at any time after December 29, 1938, they S. H. KRESS & COMPANY 1217 would have ceased striking.74 The strike was prolonged by the re- spondent's discrimination and the store continued to function through- out. In our opinion it will best effectuate the policies of the Act if the back pay awarded victims of discrimination, 75 is computed from De- cember 29, 1938, to the date of reinstatement or transfer by the respondent to a former or substantially equivalent position, or the respondent's offer of reinstatement, transfer, or placement upon the preferential list required by our Order.18 In determining the amount of back pay to be awarded to the strikers, as to whom the Trial Ex- aminer found no discrimination, the period from the date of issuance of the Intermediate Report to the date of our Order will be excluded?? Back pay for the employees in Appendix A, the regular employees who went on strike, shall consist of a sum of money equal to that which the individuals named would normally have earned in wages and bonus during the period or periods of its computation, less the net earnings 78 of each during such period or periods. In addition, in determining the amount due Nakamoto, for the reasons heretofore stated, the-period between Deeember _7 and 13, 1939, shall be excluded. Back pay for the employees in Appendix B, the strikers who before the strike had been extra and part-time employees, shall be computed in a different manner. On December 22, 1938, the date of the com- mencement of the strike which occurred during the Christmas rush, there were approximately 80 extra and part-time employees working at the Hilo store., Approximately 10 of these joined the strike. On December 29, 1938, the earliest date of discrimination, it does not ap- pear that the number of such employees was significantly different. In 1939 the number of extra and part-time employees working at the store sharply declined from the former figure. Until December 7, 1939, the number of such employees actively employed was not more than 32; they were employed on Saturdays only. After that date the force increased to about its December 1938 proportions for the Christmas rush, with presumably about the same number of extras, and then subsequently declined. It is obvious that even had the re- spondent not caused the strike by unfair labor practices and committed no discriminatory act, some of the persons listed in Appendix B would not have received a part-time job with the respondent throughout all of 1939 or 1940. In such circumstances it does not seem feasible to compute the back pay due to each employee in Appendix B as we 74,This does not mean that at any time the Hilo Union wholly abandoned its request for recognition. 75 Dorothy Cabral is excepted , however, for the reasons given above. She is to receive back pay from December 29, 1938, to March 16, 1939. 7e Matter of Ford Motor Company and United Automobile Workers of America, etc., 23 N. L H. B 342. 77 See footnote 66, supra. 78 See footnote 65, supra. 1218 DECISIONS OF NATIONAL LABOR RELATIONS BOARD have ordered it to be computed for the employees in Appendix A. Instead, we shall, employ a method of calculation which is at once practicable, just, and consonant with the policy of the Act.79 We shall direct the respondent to compute a lump sum consisting of all wages paid by the respondent to those working as extra, part- time, or Saturday-only employees during the period from December 29, 1938, to the date of issuance of the Intermediate Report dismissing the cases of those in Appendix B, and from the date of our Order herein to the date on which the respondent complies with our Order reinstating or placing on a preferential list the employees in Ap- pendix B. The product of this sum and the proportion between the number of employees in Appendix B to be given relief and the number of extra and part-time employees working on December 22, 1938, shall be credited to the employees in Appendix B for whom back pay is sought. Individual credits shall then be calculated by apportioning the sum so credited among the members of the above-described group in accordance with their daily wage-rate prior to the strike on Decem- ber 22, 1938. After individual credits have been arrived at in the manner set forth above, individual deductions are to be made. From the indi- vidual credit of the employee to be awarded remedial compensation shall be deducted a portion of the net earnings 80 of such employee. 'However, only those net earnings which each such employee earned during the period for which back pay is computed should be considered as deductible. The credit of said employee should be diminished by the product of his or her deductible net earnings and the proportion between the original sum credited to each individual employee in the manner set forth above and the aggregate average wage paid to extra and part-time employees during the previously outlined period for computation of back pay. For Heron Salvador, who was reemployed about December 18, 1939, if it appears that he was reemployed in his former or substantially equivalent position, back pay shall be computed by reducing his indi- vidual credit to a sum determined by multiplying his credit by the proportion between the number of days from December 29, 1938, to December 18,1939, and the total number of days in the back-pay period described in the preceding paragraph. Net earnings shall then be deducted in the manner previously set forth for the other employees in Appendix B. 79 Eagle-Picher Mining and Smelting Co. v. National Labor Relations Board, 119 F. (2d) 903 (C. C. A. 8) ; F. W. Woolworth Co. v. National Labor Relations Board, decided July 2, 1941 (C. C. A 2) ; Matter of Ford Motor Company and United Automobile Workers of America, etc , 29 N L R. B. 873. See footnote 65, supra. S. H. KRESS & COMPANY 1219 Upon the basis of the foregoing findings of fact, and upon the entire record in this case, the Board makes the following : CONCLusIoNs of LAW • 1. United Retail and Wholesale Employees of America, Local No. 235, and United Retail Workers of Hilo are labor organizations within the meaning of Section 2 (5) of the Act. By discriminating in regard to the hire and tenure of employment of Ted Tamashiro, Rachel Saiki, Jeannette Ichiriu, Edith Ishikawa, Mary Miguel, and Allen Gila, thereby discouraging membership in United Retail and Wholesale Employees of America, Local No. 235, and by discriminating in regard to the hire and tenure of employment of the employees listed in Appendices A and B, thereby discouraging membership in United Retail Workers of Hilo, the respondent has engaged in and is engaging in unfair labor practices, within the meaning of Section 8 (3) of the Act. 3. All employees of the respondent at its Hilo store, excluding the manager, floorladies, office employees and irregular, Saturday-only, and extra employees, have at all times material herein constituted and now constitute a unit appropriate for the purposes of collective bargaining, within the meaning of Section 9 (b) of the Act. 4. United Retail Workers of Hilo was, on December 22, 1938, and at all times thereafter has been, the exclusive representative of all employees in such unit for the purposes of collective bargaining within the meaning of Section 9 (a) of the Act. 5. By, refusing, on or about December 22, 1938, and at all times thereafter, to bargain collectively with United Retail Workers of Hilo, as the exclusive representative of the employees in the above unit, the respondent has engaged in and is engaging in unfair labor practices, within the meaning of Section 8 (5) of the Act. 6. By interfering with, restraining, and coercing its employees in the exercise of the rights guaranteed in -Section 7 of the Act, the respondent has engaged in and is engaging in unfair labor practices, within the meaning of Section 8 (1) of the Act. 7. The aforesaid unfair labor practices are unfair labor practices affecting commerce within the meaning of Section 2 (6) and (7) of the Act. 8. The respondent has not, within the meaning of Section 8 (1) of the Act, discriminated in regard to the hire and tenure of employ- ment of the employees who on April 5, 1938, ceased work at its Hono- lulu store, has not discriminated in regard to the hire and tenure of employment of Jack Shiroma, Edna Uyeda, and Thomas Nakashima within the meaning of Section 8 (3) of the Act, and has not refused to 1220 DECISIONS OF NATIONAL LABOR RELATIONS BOARD bargain collectively with United Retail and Wholesale Employees of America, Local No. 235, within the meaning of Section 8 (5) of the Act. ORDER Upon the basis of the foregoing findings of fact and conclusions of law and pursuant to Section 10 (c) of the National Labor Rela- tions Act, the National Labor Relations Board hereby orders that the respondent, S. H. Kress & Company, and its officers, agents, successors, and assigns, shall: 1. Cease and desist from : (a) Discouraging membership in United Retail and Wholesale Employees of America, Local No. 235, or any other labor organiza- tion of its employees, by discriminating in regard to hire or tenure of employment or any terms or conditions of employement; -(b) Discouraging membership in United Retail Workers of Hilo, or any other labor organization of its employees, by discriminating in regard to hire or tenure of employment or any terms or condi- tions of employment; (c) Refusing to bargain collectively with United Retail Workers of Hilo as the exclusive representative of all employees of the re- spondent at its Hilo store, excluding the manager, floorladies, office employees, and irregular, Saturday-only, and extra employees; (d) In any other manner interfering with, restraining, or coerc- ing its employees in the exercise of the right to self-organization, to form, join, or assist labor organizations, to bargain collectively through representatives of their own choosing, and to engage in concerted activities for the purpose of collective bargaining or other mutual aid and protection as guaranteed in Section 7 of the National Labor Relations Act. 2. Take the following affirmative action which the Board finds will effectuate the policies of the Act : (a) Offer to Ted Tamashiro, Rachel Saiki, Edith Ishikawa, and Allen Gima immediate and full reinstatement to their former or substantially equivalent positions, without prejudice to their seniority and other rights and privileges ; (b) Make whole Ted Tamashiro, Rachel Saiki, Jeanette Ichiriu, Edith Ishikawa, Mary Miguel, and Allen Gima for any loss of pay they have suffered by reason of the respondent's discrimination by payment to each of them of a sum of money equal to an amount determined in the manner set forth in the section entitled "The remedy" above ; (c) Offer to those employees listed in Appendices A and B, ex- cluding Dorothy Cabral, immediate and full reinstatement to their S. H. KRESS & COMPANY 1221 former or substantially equivalent positions, without prejudice to- their seniority and other rights and privileges, in the manner set forth in the section entitled "The remedy" above, placing these employees for whom employment is not immediately available upon a preferential list in the manner set forth in said section and there- after in said manner offer them employment as it becomes avail- able; (d) Make whole the employees listed in Appendices A and B for any loss of pay they have suffered as a result of the respondent's discrimination, in the manner set forth in the section entitled "The remedy" above; (e) Upon request bargain collectively with United Retail Workers of Hilo as the exclusive bargaining representative of all employees of the respondent at its Hilo store, excluding the manager, floor- ladies, office employees, and irregular, Saturday-only, and extra em- ployees; (f) Immediately post and maintain for a period of at least sixty (60) consecutive days from the date of posting, notices to its em- ployees: (1) at its Honolulu store stating: (a) that the respondent will not engage in the conduct from which it is ordered to cease and desist in paragraphs 1 (a) and (d) of this Order; (b) that the respondent will take the affirmative action set forth in para- graphs 2 (a) and (b) of this Order; (c) that the respondent's em- ployees are free to become or remain members of United Retail and Wholesale Employees of America, Local No. 235, and the respondent will not discriminate against any employee because of membership or activity in that organization; and (2) at its Hilo store stating: (a) that the respondent will not engage in the conduct from which it is ordered to cease and desist in paragraphs 1 (b), (c), and (d) of this Order, (b) that the respondent will take the affirmative action set forth in paragraphs 2 (c), (d), and (e) of this Order; and (c) that the respondent's employees are free to become or remain members of United Retail Workers of Hilo and the respondent will not discriminate against any employee because of membership or activity in that organization. (g) Notify the Regional Director for the Twentieth Region in writ- ing within ten (10) days from the date of this Order what steps the respondent has taken to comply herewith. AND rr is FURTHER ORDERED that the complaint, as amended, be, and it hereby is dismissed in so far as it alleges that the respondent has discriminated, within the meaning of Section 8 (1) of the Act, in regard to the hire and tenure of employment of the employees who on April 5, 1938, ceased work at its Honolulu store, has discrim- inated in regard to the hire and tenure of employment of Jack Shi- 451269=42-vol. 34-78 1222 DECISIONS OF NATIONAL LABOR RELATIONS BOARD roma, Edna Uyeda, and Thomas Nakashima within the meaning of Section 8 (3) of the Act, and has refused to bargain collectively with United Retail and Wholesale Employees of America, Local No. 235, within the meaning of Section 8 (5) of the Act. Sueko Akahoshi Dorothy Cabral Louis Carinio Beatrice Carreira Itsuko Fuke Akiyo Kami Hanako Kohashi Agnes Lewis Yuuko Nakamato Chiekd Oshiba APPENDIX A Regular employees Emily Sakaguchi Fusae Shimizu Emmaline Silva Eleanor Souza Mieko Takahata Katsuyo Tanouye Yasuko Yahata Tsugiye Yamada George Yamamoto Asako Yamashiro APPENDIX B Extra and part-time employees Mabel De Mello Kieko Fujisaki Fujiko Fujii Anna Hering Heron Salvador Such other extra and part-time employees as went out on strike December 22, 1938.81 MR. EDWIN S. SMITH , dissenting in part : I concur in the Decision and Order except in so far as it dismisses the allegations of the amended complaint with respect to a refusal to bargain at Honolulu and the discrimination against Jack Shiroma, Edna Uyeda, Thomas Nakashima and those who went out on strike at the Honolulu store on April 5, 1938. a. Discrimination against the April 5, 1938, strikers at Honolulu As found above, 17 employees went out on strike at the Hono- lulu store on April 5, 1938, because of the dispute concerning the retention of Charles Goo as supervisor in the soda and lunch depart- ment. On April 12 a demand for the reinstatement of the strikers was made, according to the version of the conference credited by the majority of the Board, and that demand was refused on the 8 At the hearing the attorney for the Board disclaimed any affirmative relief for Nancy Uritani and Roseline Ah Toong . Accordingly , they are not entitled to affirmative relief under our Order. S. H. KRESS & COMPANY 1223 ground that the respondent had filled the positions of the strikers; the testimony relied upon by the majority does not indicate that any other issues were raised by the representative of the strikers. There is a strong suspicion that at the time of the April 12 con- ference the vacancies created by the strike, if filled at all, were filled on an emergency basis. Manager Jahries testified that there was a full, permanent force in the soda and lunch department when the request for reinstatement was advanced. However, Jahries also admitted that Simpson "in the emergency" on April 5 had shifted salesgirls into the soda and lunch department to take the places of the 15 strikers from that department. Although,' in addition, between April 5 and April 12, about 10 non-strikers were hired to the soda and lunch department, at least some of these were employed as extras for the Easter rush. But immediately after the April 12 conference, from April 13 to April 19, 10 more non-strikers were hired ,to the soda and lunch department. Jahries attempted to explain the turnover after April 12 by asserting that some of the persons work- ing on April 12 might have proved unsatisfactory. It seems likely, however, that the true explanation is that a substantial number of the replacements of strikers were emergency 'replacements and that many of these emergency employees were not supplanted with per- manent employees until after April 12. Under such circumstances there would be an obligation on the part of the respondent, even though the strike had not been caused by any unfair labor practices, to do away with temporary makeshifts in order to give employment to strikers seeking it. Moreover, Jahries asserted that although before the strike the respondent had employed "quite a few" waiters as well as waitresses, vacancies left by striking waiters were filled exclusively with female employees in order to bring the practice at Honolulu into line with the practice at other stores of the respondent. But the timing and character of the change suggest that the respond- ent seized upon the strike as an occasion for initiating a reorganiza- tion that necessarily disrupted the continuity of employment of a sub- stantial number of the strikers and inevitably interfered with and discouraged their concerted activity. An attempted reorganization of this sort would in itself be an unfair labor practice within the meaning of Section 8 (1) of the Act. 112 Independently of the foregoing, it is clear that the respondent in disregarding the strikers' request for reinstatement by filling sub- sequent vacancies wholly with non-strikers, unlawfully discriminated against the strikers. As noted above, the request for reinstatement was advanced on April 12 by Berman, the strikers' representative; 12 Cf. my concurring opinion in Matter of Aladdin Industries, Inc. and United Automobile Workers of America, etc., 22 N. L. R. B. 1195. 1224 DECISIONS OF NATIONAL LABOR RELATIONS BOARD lists compiled from the respondent's employment records disclose that two waitresses were hired on April 13, three waitresses on April 14, two waitresses and one kitchen employee on April 16, and two kitchen employees on April 19. Subsequently other waitresses were taken on. None of the strikers was rehired, although several even made individual application beginning some months after the strike and vacancies were filled after their applications were made. Before filling any of the afore-mentioned vacancies the respondent made no attempt to communicate with Berman or any of the striking employees. The majority of the Board, however, exonerate the respondent of any unfair labor practice in hiring non-strikers after April 12 by finding that the respondent was free to overlook the desire of the strikers for reemployment since it had only been presented with a blanket demand, which it was unable to grant, for the reinstatement of all or none of the strikers. This finding disregards the four ap- plications by individual strikers for reemployment made between 4 and 7 months after April 12. More important, it imposes a quali- fication upon the collective application of April 12 not found in, and inconsistent with, the record. The testimony of Simpson and Jahries, upon which the majority of the Board rests its findings, re- veals nothing more than a simple request by Berman for the rein- statement of the striking employees.83 In fact, Berman's suggestion 83 Jahries testified as follows on direct examination : Q. What was said at this subsequent conference with Berman? A. Berman was the spokesman and he stated that he was quite certain that the employees who had left our employ-he wanted to know if he could make some arrangements to get them back on the job and I told him , I asked him what he had in mind He stated, well he thought possibly, we would leave a third party to decide that. I told him I did not believe It was necessary for a third party to do that, that we had filled our positions down there and the department did not have any opening at the time and that we did not see any reason why a third party should make any decision in the matter. Q Did you offer reinstatement or reemployment to any of those 17 employes? A. I did not. Q. Why not? A. Because we had a full force in the department at the time He also testified on cross -examination : Q. When Mr. Berman came up to the office with the committee, he explained to you that he was trying to get these employees reinstated , did he not? A. The soda and lunch employees, yes Q. Did he tell you the connection he had with them, who he was' A. Well, he stated he was speaking for them Simpson 's testimony reads : Q. Do you remember what was said at that conference? A. I do. Q. Relate what was said there. A. Mr. Berman asked Mr. Jahries relative whether we could come to some agreement on placing these employees back to work. Mr. Jahries said, "No, the employees having quit, the present vacancies are filled." Then Mr. Berman wanted to have some outside, some third party, to arbitrate the matter and Mr. Jabries said , "Why, it is not necessary, we can decide the matter ourselves " Mr. Berman wanted to know if we would take back the employees . Mr. Jahries said "No, we are not going to take back the employees because their positions have already been filled." S. H. KRESS & COMPANY 1225 that the question of getting the strikers "back on the job" be arbi- trated strongly contends against the majority's finding. It definitely indicates that the Honolulu Union was merely asking for the rein- statement of as many strikers as the respondent could return to work rather than for the reemployment of the strikers en masse. I would find that the respondent discriminated against the April 5 strikers within the meaning of Section 8 (1) of the Act, and would accord them the usual remedy of reinstatement with back pay. b. Discrimination against Jack Shiroma It is difficult to understand how the majority of the Board could dismiss the case of Shiroma, since it sustains, and in my opinion correctly so, that of Tamashiro. Both were discharged on April 16, 1938, within a week after the formation of the Honolulu Union; the only regular employees released on April 16 by reason of the Easter reduction were union members. The majority of the Board found these circumstances strongly indicative of discrimination against each of the charging employees discharged on April 16, and I concur in their view. Moreover, Tamashiro and Shiroma were the sole regular stockroom employees released at the end of the Easter rush,84 allegedly pursuant to a novel plan for the retention in the stockroom of only those stockmen who could take charge of a department. But, as the majority notes in the case of Tamashiro, three stockmen taken on during the Easter rush were retained; all three were then non-union employees. The majority rejected the respondent's defense with regard to Tamashiro; that defense rested mainly on the testimony of Simpson. Simpson, who was the sole witness for the respondent in the case of Shiroma, related essentially the same explanation for Shiroma's discharge as he did for the discharge of Tamashiro. Yet the majority found that Shiroma had been discharged for cause. Apparently the majority distinguished between Tamashiro and Shiroma on the basis of the slighter degree of Shiroma's union activ- ity. In view of the close linkage between the discharge of Tamashiro and the discharge of Shiroma the difference between them with re- spect to union activity must be regarded as indecisive. There is ample evidence from which the respondent's knowledge of Shiroma's union membership can be inferred. The number of regular union employees released on April 16, Shiroma's designation of the Hono- lulu Union at its first meeting, and the questioning, of employees concerning union membership by Simpson and Klein during the week following the first meeting and by Matsui shortly after April 86 A boy who had been hired just before the Easter rush was released on April 18. 1226 DECISIONS OF NATIONAL LABOR RELATIONS BOARD 16, are convincing proof that the respondent gained knowledge of Shiroma's affiliation before his discharge.85 The substance of Simpson's testimony with regard to Shiroma was that he was convinced at all times after their hiring that both Tamashiro and Shiroma were unsatisfactory stockmen, that he rec- ommended their discharge to former Manager Miller after the Christmas rush of 1937, but that Miller refused, that after the termination of Miller's employment he was in full charge of the store but was precluded from discharging Shiroma and Tamashiro because he had been advised by Personnel Manager Weiser against making such changes in the staff, and that Shiroma and Tamashiro were finally discharged because they had been slow and insubordinate. Simpson's contention that he had no opportunity to take action against these two employees whom he all along thought undesirable is rendered incredible by the following evidence. Miller left the Hono- lulu store about March 4. Simpson testified that Miller had given him instructions against dismissing Tamashiro and Shiroma, and that not until mid-March was he apprised of the fact that Miller had been dis- missed from the respondent's employ. But Simpson's testimony clearly shows that there was a gap between Simpson's learning of Miller's dismissal and Weiser's arrival and that Simpson 's alleged rec- ommendation to Weiser for the release of Tamashiro, Shiroma, and others was made during the last week in March. Thus, even assuming the truth of Simpson's account , there was at least a week in which he was free either to discharge or recommend the discharge of Tamashiro and in which he did neither.88 Simpson's affirmations concerning Shiroma's shortcomings reveal the resort to irrelevant triviality and vague generality that is char- acteristic of the respondent's defenses in respect to each of the alleged discriminations in this proceeding. Simpson's charge that Shiroma was released because he was slow in his work, slow in his thinking, and incapable of becoming a stockman was never reduced to any specificity. Simpson failed to testify that Shiroma had ever been told that he was inefficient; Shiroma did not remember any such occurrence and denied that he had ever been reprimanded for making mistakes in filling orders, s-,'F. W. Woolworth Co. v. National Labor Relations Board, decided July 2, 1941 (C C. A. 2). se Simpson also testified , and the majority has found, that Shiroma , over Simpson's ob- jection, was given a pay increase by Miller about the second week in February 1938. If that were so, and Simpson 's testimony were otherwise accurate , it would be likely that when the opportunity arose, Simpson should have revoked the raise; yet Shiroma's increased rate of pay continued until his discharge, as did Tamashiro's. Shiroma himself placed the time of his raise about two pay days before the time of his dismissal . That would have been about April 5, 1938, when either Simpson or Jahries was in charge of the store . Under all the circumstances I would be inclined to credit Shiroma rather than Simpson in this matter. However , no matter which of them is credited, the result is equally damaging to Simpson's testimony concerning Shiroma ' s alleged long-established inefficiency. S. H. KRESS & COMPANY " 1227 a vital function of a stockman. With respect to insubordination, Simp- son testified that during March he reprimanded Shiroma six or eight times 87 for refusing to burn rubbish ,"" and the majority appears to attach some weight to this testimony. But Shiroma denied that he had been reprimanded for any reason while working at the store; he also denied that he had been told that he had violated any of the store rules. He admitted having been told several times by Simpson to take care of the trash room, but asserted that those occasions had been before Christmas 1937, that is, about 4 months before his discharge. Neither Kenji Mizutani nor Assistant Manager Neilsen, under whose direction Shiroma had worked, was called to testify. I see little rea- son to doubt the testimony of Shiroma concerning his work and the absence of substantial objection to his conduct as an employee. The foregoing considerations and the case of Tamashiro afford much rea- son to doubt the testimony. of Simpson with reference to the causes for Shiroma's discharge. Such being the case, I am convinced that the explanation for Shiroma's dismissal lies not in the reasons advanced by Simpson but in Shiroma's union affiliation. c. Discrimination against Edna Uyeda There can be no doubt that Uyeda was an active union member and that the respondent was aware of her activity. She served on the negotiating committee of the Honolulu Union. It is significant that collective bargaining negotiations between the respondent and the Honolulu Union began on August 15, 1938, and ended on Feb- ruary 13, 1939, without the conclusion of any agreement; in fact, in my opinion, the respondent refused to bargain in the manner re- quired by the Act. Against this background and the other evidence of the respondent's antagonism toward the Honolulu Union must Uyeda's discharge on December 31, 1938, be viewed. Just as the cases of Tamashiro and Shiroma bear a striking simi- ,larity to each other, so do those of Uyeda and Miguel. $oth were dismissed toward the end of negotiations between the respondent and the Honolulu Union; at their discharge both were given intimidatory interviews in the presence of a stenographer and supervisory em- 87 On cross -examination he testified that there had been a couple of refusals during Feb- ruary .and at least two of three during March. 88 Simpson also testified that he had reprimanded Shiroma for refusing to go to the post office. I agree with the majority that such refusals were often justified and generally regarded as unimportant . Simpson also gave on cross -examination a reason for Shiroma's discharge not mentioned by him on direct, namely, that Shiroma had broken into some candy boxes during the last week of his employment . This reason appears to have been an afterthought. Shiroma denied breaking open candy boxes ; he did admit eating candy from damaged cartons but asserted that others had done so too , Simpson included, and that the man in charge of the department told him that he could eat candy without reprimand from him . This testimony was undenied. 1228 DECISIONS OF NATIONAL LABOR RELATIONS BOARD ployees; upon dismissal both were given specious and similar reasons for the respondent's action, and at the hearing both were charged with a series of minor derelictions that had no relation to their release. The respondent's defense at the hearing, generally credited by the majority, consisted in testimony by Jahries that he directed Uyeda's dismissal upon the recommendation of O'Neill and Matsui, first and second in rank among the respondent's head salesladies, and that before reaching a final decision he consulted with head steward Goo, O'Neill, Matsui, and head saleslady Mishina; and in testimony by Matsui and Mishina. After discussing the reason for the discharge, the testimony of the respondent's witnesses will be examined. The majority of the Board has found that Miguel was notified of her discharge by head saleslady Matsui, who informed her that she was being discharged because she had directed a customer to the wrong counter for the purchase of a postal card. Matsui her- self testified that she had told Uyeda that she was unsatisfactory because customers had complained about her. Uyeda's account of the subsequent interview with Jahries conflicts with that of Jahries with respect to whether additional reasons for her discharge were given; in view of the circumstances of her discharge I would credit Uyeda, but, in any event, the reasons claimed by Jahries to have been stated were vague and general. Thus, the immediate cause for re- lease stated by Matsui at the time of termination was a narrow one, and Matsui should have known the facts concerning Uyeda's dis- charge since she recommended it, was consulted, according to Jahries, before he approved the recommendation, and was instructed by him to discharge her. But at the hearing Matsui admitted-that she herself had no com- plaint from any customers about Uyeda. Neither she nor any other of the respondent's witnesses testified about a number of customer complaints concerning Uyeda or any complaint concerning her mis- directing a customer. Mishina, head salesgirl in the notions depart- ment from which Uyeda had been discharged, did testify about an instance in which Uyeda failed to assist a customer who asked for Christmas cards and merely told the customer that she did not know where they were.89 The report concerning this incident which Mishina said that she filed does not mention any complaint to the office; it states that Uyeda failed to direct a customer, that the cus- tomer "was `peeved'," but that Mishina stopped her and directed her to the cards. Jahries testified that Mishina told him of an incident in which Uyeda had neglected to reply to a customer, but that this was only "the final episode" contributing to her discharge. From 81 Mishina's testimony is discussed below. S. H. KRESS & COMPANY 1229 the foregoing evidence it appears, therefore, at the very least, that there was confusion among the respondent's witnesses concerning the immediate cause for Uyeda's discharge, and, even more, that a single incident was inflated into a pretext for her dismissal, as in the case of Miguel. The testimony of Matsui is, in my opinion, unreliable. She de- scribed, as noted by the majority, two occasions in December 1938 on which she had to speak to Uyeda about her work and about which she made written reports to O'Neill9° Matsui admitted, however, that these incidents had taken place after. she and O'Neill had put Uyeda on the list of girls to be laid off. The majority mentions this admission but fails to draw the only proper conclusion, that Matsui was testifying concerning matters without any actual bearing on the causes for Uyeda's discharge. The weight of Matsui's testimony is seriously impaired not only by this admission but also by the anti- union activity which she is found above to have engaged in, and by the fact that she made no reference to the events she testified to when, at the time of Uyeda's dismissal, she was asked for the causes of such dismissal. For the following reasons I cannot find Mishina's testimony any more persuasive of the motive for Uyeda's discharge than Matsui's. Mishina testified that the first of the incidents involving Uyeda which she reported to O'Neill, the one concerning the failure to give infor- mation about Christmas cards, took place about the first week in December. She testified that the second one, involving making a mistake on a night order, occurred between December 10 and 15. 'She also testified that she made written reports to O'Neill about these occurrences on the very days that they happened. However, the reports, copies of which are in evidence, both bear the date December 16, 1938. That date is subsequent to the time when, according to Matsui's estimate, Uyeda's name was put on the list of those recom- mended for discharge. This fact casts strong doubt on the good faith with which the reports were made and strengthens the inference that the respondent was seeking to find excuses to discharge Uyeda. Moreover, Mishina's testimony was not consistent with that of Jahries and Matsui. The latter two indicated that Mishina had been consulted about and had recommended Uyeda's discharge. But Mi- shina testified that, apart from sending in' two reports of her mis- conduct, she had nothing to do with the dismissal of Uyeda. Jahries' testimony reveals little in the way of particular facts or reasons for his decision to discharge Uyeda. The substance of his assertions was that after receiving the recommendation to discharge 90 Board's attorney requested the production of Matsui's reports but was advised by coun- sel for the respondent that they could not be found. 1230 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Uyeda he conferred with those who had been and were her super- visors, learned that they did not want her, and based his decision on what they told him plus one observation of her inability to answer questions concerning the selling speed and quality of articles at her counter. The only detailed information he mentioned having ob- tained from these supervisors was that Uyeda had been slow at packing candy and that she failed to direct a customer to the Christ- mas cards. The following testimony of Uyeda, on the other hand, establishes that unsatisfactory work was not the cause for her discharge. Uyeda's denial that her work had been criticized or that she had been told she had violated store rules was not materially weakened by her admissions on cross-examination that when she was in the soda and lunch department Goo told her that she would have to pick up more speed and cautioned her about not punching the time cards properly, and that Matsui warned her about giving a package to a customer before taking the money for a sale. The offenses in question were minor and such as could be imputed to any salesgirl. Goo's com- plaint about her. slow work at the soda and lunch counter occurred only after she had started to attend negotiation meetings. The Hono- lulu Union protested her transfer from-that counter. Uyeda also denied that she had ever had any conversation with Mishina. about . ' her work or that any complaint was ever made to her about speaking improperly to customers. She asserted that she always gave the cus- tomers answers and that if she did not know where an article, could be found, she would ask the head girl at her counter. The majority of the Board seem to consider that Uyeda's refusal" to talk to Jahries at the interview granted her at the time she was discharged, substantiates the respondent's defense. Uyeda testified, and it is clear, that she was intimidated by the presence of the stenog- rapher who attended the interview; such intimidation tends to prove, rather than disprove, discrimination. In the light of Uyeda's union office, the variance in the reasons given by the respondent for her discharge, the questionable signifi- cance of the testimony of Matsui and Mishina about Uyeda's short- comings, the indefinite character of the reasons assigned by Jahries, Uyeda's denial of reprimand for unsatisfactory work, and the other evidence of the respondent's anti-union activity, I am of the opinion that Uyeda was discharged for her union membership and activity. d. Refusal to bargain in good faith at Honolulu I agree with the finding of the majority of the Board that by reason of the consent election of May 27, 1938, the majority of the S. H. KRESS & COMPANY 1231 Honolulu Union was successfully established for the purpose of the ensuing collective bargaining negotiations. These negotiations lasted from August 15, 1938, until February 13, 1939, but resulted in no agreement . The record shows beyond any doubt that the respondent was guilty of a refusal to bargain in good faith in that it refused to execute a contract with the Honolulu Union with respect to seniority , even though such contract should merely embody the existing practice , on the asserted ground that to do so would lead to controversy. As the Supreme Court said in the Consolidated Edison case 91 "The Act contemplates the making of contracts with labor organizations. This is the manifest objective in providing for collective bargaining." It is settled beyond peradventure of doubt that an employer may not evade his statutory obligation by refusing to embody in a binding contract terms concerning which there is no disagreement between himself and a union 92 I would not find that there was any less a refusal to bargain in this respect because of the October 1938 meeting when the Honolulu Union announced that, since it felt no satisfactory agreement with respondent could be reached , it was withdrawing its seniority pro- posal subject to the approval of the membership . The persistence by the respondent in its unfair labor practice forced the Honolulu Union to recede from its demand for an agreement with regard to seniority ; such an insistence cannot operate to provide for the re- spondent an immunity from the consequences of its unlawful action 93 Moreover, the failure of the Honolulu Union to take exception to the Trial Examiner 's adverse recommendation in this respect should not result in a. dismissal of this part of the complaint , since the error underlying the Trial Examiner's recommendation and the violation are clearly established .. I would find , therefore , that the respondent has been guilty, in the respect noted, of a refusal to bargain in good faith with the Honolulu Union , and would order the respondent to take the usual action to remedy the effects of this unfair labor practice. 91 Consolidated Edison Co ., et al. v. National Labor Relations Board, 305 U. S. 197. 99 H. J. Heinz Co. v. National Labor Relations Board, 311 U. S. 514; Inland Lime & Stone Company v . National Labor Relations Board, 119 F. ( 2d) 20 (C. C. A. 7) ; Matter of Westinghouse Electrio d Mfg. Co., etc. and United Electrical, Radio & Machine Workers of America, etc., 22 N. L. R B. 147; Matter of Harnischfeger Corporation and Amal- gamated Association of Iron , Steel & Tin. Workers of North America , 9 N. L. R. B. 676, enf'd, National Labor Relations Board v. Harnischfeger , June 6, 1939 (C. C. A. 7) ; Matter of St. Joseph Stockyards Co. and Amalgamated Meat Cutters and Butcher Workmen of North America, etc., 2 N. L. R. B. 39. 93McQuay-Norris Mfg . Co. v. National Labor Relations Board, 116 F. ( 2d) 748 (C. C. A. 7), cert. den . 313 U. S. 565 ; Matter of Calumet Steel Division of Borg-Warner +Corporation and Amalgamated Assn of Iron & Steel Workers of North America, etc, 23 N. L Ra B. 114. 1232 DECISIONS OF NATIONAL LABOR RELATIONS BOARD e. Discrimination against Thomas Nakashima Unionization began to be discussed at the Hilo store as early as November 1938. The evidence does not indicate that any particular secrecy attended these first organizational efforts 94 Nakashima was approached concerning the Union quite early,- and it was he who arranged for the November 28 meeting at which the Hilo Union was formally brought into being. About November 14, Nakashima put forward a demand with regard to working conditions. Naka- shima asked Janzen if the employees could get time off for overtime work and told him that he was asking because the other boys had requested him to do so. Janzen replied that it could not possibly be done and observed that he was not as "peppy" as he used to be. In the light of the other circumstances noted by the majority 96 certainly this latter incident might well have served to mark Naka- shima in the eyes of Janzen as one of the leaders in the organizational movement at the store. It is also significant that it was not until December 2, according to Janzen, that he inquired of head saleslady Chun whether Nakashima had always behaved, himself, and not until December 3 had he told Nakashima about discharging him. Nakashima was elected president of the Hilo Union at the first official meeting on November 28 and a member of the union nego- tiating committee at the second official meeting on December 2. Nakashima's union office, the time of his dismissal, and Janzen's knowledge of the fact that he had put forward demands in regard to working conditions for other employees are sufficient to establish that Janzen had knowledge of Nakashima's union affiliation before the discharge of Nakashima on December 5, 1938. The majority of the Board have found that Nakashima was dis- charged because it became known in the store that he had been guilty of kissing a salesgirl in October 1938 and because he failed to report other incidents of his conduct to Janzen at the 'time of the incident. It should be noted that the kissing incident, the source of Naka- shima's alleged difficulties, took place in October 1938, about 2 months before his discharge. There is a conflict between Nakashima and Janzen concerning what passed between them at the time of the incident and at a subsequent conversation the following day. In general, if , Nakashima's account of both conversations is be- lieved, Janzen warned against a repetition of his misconduct (which never occurred), while if Janzen's account is believed he e4 Yamamoto , an employee , testified that be heard rumors about a union early in November. 16 Early in November , Nakashima spoke about the Union on store premises to Pahk, a fellow employee. 16 For example , the inquiry about the first union meeting by the head cashier , who later served as secretary to Janzen during at least one conference with the Hilo Union. S. H. KRESS & COMPANY 1233 recalled an occurrence of a similar nature and stressed the need for truthfulness and secrecy. In view of the subsequent reliance by the respondent on Nakashima's "misconduct" as the reason for his discharge and in view of the failure of the respondent to give any other reasons to Nakashima when he was discharged, it seems likely that on the two occasions in question Janzen in substance gave Nakashima another chance on the condition that he would not repeat the conduct to which objection had been taken. According to Nakashima it was not until after December 3 that his removal from his oiling task occurred. He also placed the incident after efforts had been made to form the Hilo Union. Jahries admitted that there was no specific occasion for this removal. He simply said that Nakashima's "lack of interest" in his work made him feel that Nakashima would not do the oil work with the necessary regularity. The only incident relied upon by Jahries to show this lack of interest was the ledge-trimming incident of November 14 or 15, discussed above. As already pointed out, Nakashima at that time appears to have acted as a spokesman for other employees in putting forward a demand for time off for overtime. That action might well have in- spired Jahries' inquiry on that occasion into Nakashima's "improper attitude" and coupled with additional intervening union activity might well have given rise to the general charge of "lack of interest." Under the circumstances given, the removal of Nakashima from his oiling task tends to strengthen the inference that the respondent was acquir- ing knowledge of Nakashima's union activity rather than that Naka- shima was growing lax in his work. It is significant that between the October incident and December 2, no action of misconduct by Nakashima was called to Janzen's atten- tion, and that according to Janzen's own statement the information that he secured from Chun on December 2 was the result of his asking her whether Nakashima had been misbehaving. If, as Janzen claims, he was really interested in knowing whether Nakashima had been guilty of any misbehavior prior to October, he would surely have inquired at the time of the incident in October instead of waiting for a period of about 2 months. Janzen gave, as the only reason for inquiring when he did, the above-mentioned concern about Nakashima's loss of interest in his work.97 The events of December 3 and December 5 are described in the opinion of the majority. While there is some conflict in the evidence concerning them it appears that on December 3 Janzen confronted Nakashima with the charges that had been made by Chun; Nakashima denied these charges. On December 5 Nakashima was still employed. x It is difficult to understand how his question to Chun was related to this concern. 1234 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Janzen learned from Cabral, an employee, about Nakashima's taking a salesgirl into a vacant garage about Christmas 1937 and about Naka- shima's warning, made on December 5, that Cabral should say nothing about the incident. Chun made a written report of the other incidents of which Janzen had accused Nakashima on December 3. Janzen discharged Nakashima at 5 p. m. on December 5. While Janzen testi- fied that he referred Nakashima to Saturday's conversation for the reasons for the discharge, Nakashima testified that when he asked Janzen why he was being fired Janzen refused to give him the reasons. Since on Saturday, December 3, Janzen gave no reasons to Nakashima for discharging him, I am inclined to believe the testimony of Naka- shima in this respect. Janzen testified that he discharged Nakashima for misconduct, for lying to him, and "because of the gossip and whispering about the in- cident which created a situation in the store which was not good." As for threatening employees, Janzen admitted that he found out about the threat through Miss Cabral after he had decided to discharge Nakashima. It appears that neither on December 3 nor December 5 did Janzen say anything about the threatening nature of Nakashima's language. Nor did Janzen contradict Nakashima's testimony that he was not accused of lying on December 3, and Janzen himself did not claim to have mentioned it on December 5. With respect to the sup- posed general knowledge of the October incident, to which the opinion of the majority accords significance, that reason likewise does not seem to have been brought up by Janzen either on December 3 or 5. Apart from misconduct, therefore, the reasons relied upon at the hearing do n6t seem to have been advanced about the time of the discharge. That the respondent merely was seeking to use Nakashima's October conduct with the salesgirl as the excuse for his discharge is borne out by the following evidence. On December 6, 13, and 29, union repre- sentatives requested the respondent to reemploy Nakashima and to give him the reasons for his discharge and on none of these occasions did he receive any more specific assignment of cause than "misconduct" or "violating long established rules of the Company, rules with which you are all familiar." It does not appear that any mention was made of alleged threats or of the general knowledge of the October kissing incident. On December 10, Nakashima conferred with Jahries, then in Hilo. Jahries told Nakashima that Janzen had stated that his mis- conduct in October was the cause for his discharge 98 Nakashima re- plied that the incident referred to had happened about 2 months 98 As stated above, Immediately after an interview with Nakashima and other union rep- resentatives on December 8, Janzen prepared a letter to Jabries purportedly describing that interview. In the letter Nakashima was identified by Janzen as "the young man discharged by us for misconduct." S. H. KRESS & COMPANY 1235 before his discharge and he could not see how it was connected with the discharge . Jahries asked if he was sure that there was no other occasion . Nakashima assured him that there had been none and that he had kept his promise to Janzen . Jahries then told Nakashima that he would do something about it and that he was sure that everything would turn out all right. The preceding considerations establish that the respondent shifted its position in that before the hearing it relied only on Nakashima's kissing a salesgirl in justification of his discharge and not upon the reasons adduced at the hearing. That misconduct antedated his dis- charge by some time . For these reasons , and because Nakashima was discharged about a week after his election to the union presidency and for the other reasons detailed above, I am of the opinion that Naka- shima was dismissed for no other reason than for his union membership and activity. Copy with citationCopy as parenthetical citation