Ruby J. Hankins, Complainant,v.William J. Henderson, Postmaster General, United States Postal Service, (S.E./S.W. Region), Agency.

Equal Employment Opportunity CommissionMay 1, 2000
01972447 (E.E.O.C. May. 1, 2000)

01972447

05-01-2000

Ruby J. Hankins, Complainant, v. William J. Henderson, Postmaster General, United States Postal Service, (S.E./S.W. Region), Agency.


Ruby J. Hankins v. United States Postal Service

01972447

May 1, 2000

Ruby J. Hankins, )

Complainant, )

) Appeal No. 01972447

v. ) Agency No. 1G-754-1018-95

) Hearing No. 310-96-5387X

William J. Henderson, )

Postmaster General, )

United States Postal Service, )

(S.E./S.W. Region), )

Agency. )

)

DECISION

Complainant timely initiated an appeal from a final agency decision (FAD)

concerning her equal employment opportunity (EEO) complaint of unlawful

employment discrimination on the bases of race (African-American), sex

(female), and reprisal (prior EEO activity), in violation of Title VII of

the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.<1>

The appeal is accepted in accordance with 64 Fed. Reg. 37,644, 37,659

(to be codified at 29 C.F.R. � 1614.405). For the following reasons,

the agency's decision is AFFIRMED.

ISSUE PRESENTED

The issue on appeal is whether complainant established by a preponderance

of the evidence that on or around September 19, 1994, her supervisor

harassed her by continually making sexual remarks to her, not respecting

her, and not treating her in a professional manner.

BACKGROUND

The record reveals that on October 27, 1994, complainant, a PS-5

Maintenance Control Clerk at the agency's North Texas Processing and

Distribution Center, filed a request to re-open her sexual harassment

complaint of December 19, 1989, alleging that her supervisor breached

the terms of its Settlement Agreement (AGREEMENT) with complainant dated

December 27, 1989. Complainant was interviewed by an EEO Counselor on

December 2, 1994, and filed a formal EEO complaint with the agency on

December 5, 1994, alleging that the agency had breached the AGREEMENT, as

referenced above. On March 16, 1995, the agency accepted complainant's

formal complaint, and set forth the issue as whether her "[s]upervisor

... breached a settlement agreement dated December 19, 1989, by continuing

to make sexual remarks, not respecting [her], and not treating [her]

in a professional manner." The agency completed its investigation in

June of 1995, and at the conclusion of the investigation, complainant

requested a hearing before an Equal Employment Opportunity Commission

(EEOC) Administrative Judge (AJ).

Prior to the hearing, on February 9, 1996, the agency issued a Final

Agency Decision (FAD1), complete with appeal rights. In FAD1, the agency

stated that notwithstanding its original letter of acceptance dated March

16, 1995, it had reviewed complainant's counselor's report and determined

that the matter alleged was not a breach of settlement agreement, but an

allegation of hostile environment sexual harassment. The agency therefore

informed complainant that it was remanding her case to the agency for

investigation, with a revised issue set forth as whether "[complainant]

was sexually harassed by [her] supervisor... and not treated in a

professional manner." There is no record of complainant appealing FAD1,

and ultimately, a hearing was conducted on September 20, 1996. The AJ

issued a Recommended Decision (RD) finding no discrimination.

The AJ concluded that complainant established a prima facie case of race

and sex discrimination, but failed to establish a prima facie case of

reprisal, noting that the she failed to establish the requisite nexus

between her 1989 EEO activity, and her supervisor's conduct in 1994.

The AJ then concluded that complainant failed to establish a prima facie

case of sexual harassment, noting that complainant was familiar with the

EEO complaint process and the agency's policy against sexual harassment,

that she failed to inform any management official of her supervisor's

comment at the time the events occurred, that she did not pursue her

claim until four months after the alleged events occurred, and that the

existence of a written grievance policy known to a complainant shields

the employer from Title VII liability.

The AJ then concluded that the agency articulated legitimate,

nondiscriminatory reasons for complainant's supervisor's conduct

alleged to have been discriminatory or harassing, namely, that while

her supervisor admitted referring to complainant as Dr. Jekyll and

Mr. (Mrs.) Hyde to another employee (co-worker), whom she was dating at

the time, that complainant was not angered, but was overheard laughing

when she heard about the remark. Complainant was also overheard stating

words to the effect of "[h]ow am I going to get a man?" However,

she did not complain until four or five months after the incident.

Complainant's supervisor also admitted he was wrong for yelling at her

after she insisted on remaining in his office after he instructed her he

did not want to discuss her grievance concerning that matter. The agency

also noted that her supervisor denied walking by her desk and winking

at her, or making statements while she was talking to the co-worker

at her desk. The AJ concluded that complainant failed to demonstrate

that her supervisor's actions were a pretext for discrimination.

The AJ also found that while the Dr. Jekyll statement was offensive,

it was not sufficiently severe or pervasive to constitute a hostile work

environment. In reaching this conclusion, the AJ noted that complainant

did not complain about the above-referenced remark until five months

after the incident, and that she never mentioned his winking at her or

making any remarks about her personal life while the co-worker was at

her desk. On this basis, the AJ determined that the Dr. Jekyll remark

did not severely alter her work environment. Moreover, while complainant

denied laughing about the remark or making the above-referenced statement,

she did admit stating words to the effect of "[w]hat if I were trying to

get a man?" Thus, the AJ found that her response "reflected an attitude

of levity." The agency's subsequent FAD adopted the findings of the AJ.

Complainant submits no new contentions on appeal, and the agency requests

that the Commission affirm its FAD.

ANALYSIS AND FINDINGS

Pursuant to 64 Fed. Reg 37,644, 37,659 (1999) (to be codified at 29

C.F.R. � 1614.405(a)), all post-hearing factual findings by an AJ will be

upheld if supported by substantial evidence in the record. Substantial

evidence is defined as "such relevant evidence as a reasonable mind

might accept as adequate to support a conclusion." Universal Camera

Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982).

After a careful review of the record, the Commission finds that it agrees

with the AJ's findings of fact and ultimate finding of no discrimination,

but wishes to clarify a few matters. The Commission first notes that

although the agency initially processed complainant's complaint as

a breach of settlement agreement, though not in a manner consistent

with 29 C.F.R. � 1614.504, the agency ultimately reached the proper

conclusion that her allegations of subsequent acts of discrimination

should be processed as a separate complaint, and complainant never

objected to the way the agency processed her formal EEO complaint. See

29 C.F.R. � 1614.504(c).

Additionally, we note that in addition to complainant's sexual harassment

allegation, her allegations of race and retaliation based on the same

incident should not only have been analyzed under a disparate treatment

framework of analysis as set forth in McDonnell Douglas v. Green, 411

U.S. 792 (1973), and Hochstadt v. Worcester Foundation for Experimental

Biology, Inc., 425 F. Supp. 318 (D. Mass. 1976), aff'd, 545 F. 2d 222

(1st Cir. 1976) (applying McDonnell Douglas to retaliation cases),

but should also have been analyzed under a harassment theory.

Complainant may assert a Title VII cause of action if the discriminatory

conduct was so severe or pervasive that it created a hostile work

environment on the basis of her race, color, gender, religion, sex,

national origin or retaliation. See Harris v. Forklift Systems, Inc.,

510 U.S. 17, 21 (1993); EEOC Notice No. 915.002 (March 8, 1994),

Enforcement Guidance on Harris v. Forklift Systems, Inc. at 3, 6;

Cobb v. Department of the Treasury, EEOC Request No. 05970077 (March

13, 1997). Specific to complainant's allegations of sexual harassment,

the Commission notes that in order to establish a prima facie violation of

Title VII based on sexual harassment, complainant must show: (1) that she

belongs to a statutorily protected group; (2) that she was subjected to

sexual harassment in the form of unwelcome sexual advances, requests for

sexual favors, or other verbal or physical conduct of a sexual nature;

(3) that the harassment complained of was based on sex; and (4) that

submission to such conduct was made either explicitly or implicitly a

term or condition of complainant's employment or was used as a basis for

employment decisions affecting complainant, or the conduct unreasonably

interfered with her work performance or engendered an intimidating,

hostile or offensive working environment. 29 C.F.R. Section 1604.11(a);

Quintero v. United States Postal Service, EEOC Appeal No. 01960836

(April 21, 1998). Regarding the fourth element, it is well-settled

that, unless the conduct is very severe, a single incident or a group

of isolated incidents will not be regarded as creating a discriminatory

work environment. See Van Druff v. Department of Defense, EEOC Appeal

No. 01962398 (February 1, 1999); Walker v. Ford Motor Company, 684 F.2d

1355, 1358-9 (11th Cir. 1982); Johnson v. Bunny Bread Co., 646 F.2d 1250,

1257 (8th Cir. 1981).

Without addressing the propriety of the AJ's conclusion that the

existence of a written grievance policy known to complainant shields

the employer from Title VII liability in light of the Supreme Court's

decisions in Faragher v. City of Boca Raton, 524 U.S. 775 (1998) and

Burlington Industries, Inc., v. Ellerth, 524 U.S. 742 (1998)<2>; we

find that complainant failed to establish a prima facie case of race,

retaliatory or sexual harassment because her supervisor's Dr. Jekyll

remark was not sexual, racial or retaliatory in nature. In any event,

even when considered together with allegations that her supervisor winked

at her or made comments to her and a co-worker when the co-worker was

at her desk, the few isolated instances of inappropriate conduct were

not sufficiently severe or pervasive so as to alter the conditions

of employment and create a hostile working environment. We therefore

discern no basis to disturb the AJ's findings of no discrimination which

were based on a detailed assessment of the record.

CONCLUSION

Therefore, after a careful review of the record, including arguments and

evidence not discussed in this decision, the Commission AFFIRMS the FAD.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0300)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, MUST BE FILED

WITH THE OFFICE OF FEDERAL OPERATIONS (OFO) WITHIN THIRTY (30) CALENDAR

DAYS of receipt of this decision or WITHIN TWENTY (20) CALENDAR DAYS OF

RECEIPT OF ANOTHER PARTY'S TIMELY REQUEST FOR RECONSIDERATION. See 64

Fed. Reg. 37,644, 37,659 (1999) (to be codified and hereinafter referred

to as 29 C.F.R. � 1614.405); Equal Employment Opportunity Management

Directive for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 64 Fed. Reg. 37,644, 37,661 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.604). The request or opposition must

also include proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S1199)

You have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. If you file a civil action, YOU MUST NAME AS

THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD

OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME AND

OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

May 1, 2000

DATE Carlton M. Hadden, Acting Director

Office of Federal Operations

1On November 9, 1999, revised regulations governing the EEOC's federal

sector complaint process went into effect. These regulations apply to

all federal sector EEO complaints pending at any stage in the

administrative process. Consequently, the Commission will apply the

revised regulations found at 64 Fed. Reg. 37,644 (1999), where applicable,

in deciding the present appeal. The regulations, as amended, may also be

found at the Commission's website at www.eeoc.gov.

2The Commission does wish to note that the existence of a written

policy does not necessarily shield an employer from liability based on a

supervisor's harassment of a subordinate employee. See EEOC Guidance on

Vicarious Employer Liability for Unlawful Harassment by Supervisors, EEOC

Notice No. 915.009, (June 18, 1999) at 1("...the Court [in Ellerth]held

that an employer is always liable for a supervisor's harassment if it

culminates in a tangible employment action. However, if it does not, the

employer may be able to avoid liability or limit damages by establishing

an affirmative defense that includes two necessary elements...").