Roberta M. Roberts, Complainant,v.William J. Henderson, Postmaster General, United States Postal Service, (Northeast/New York Metro Region), Agency.

Equal Employment Opportunity CommissionApr 11, 2000
01986449 (E.E.O.C. Apr. 11, 2000)

01986449

04-11-2000

Roberta M. Roberts, Complainant, v. William J. Henderson, Postmaster General, United States Postal Service, (Northeast/New York Metro Region), Agency.


Roberta M. Roberts v. United States Postal Service

01986449

April 11, 2000

Roberta M. Roberts, )

Complainant, )

) Appeal No. 01986449

v. ) Agency No. 4A105112196

) Hearing No. 160-97-8539X

William J. Henderson, )

Postmaster General, )

United States Postal Service, )

(Northeast/New York Metro Region), )

Agency. )

____________________________________)

DECISION

Complainant timely initiated an appeal from a final agency decision

(FAD) concerning her complaint of unlawful employment discrimination in

violation of Title VII of the Civil Rights Act of 1964, as amended, 42

U.S.C. � 2000e et seq., and the Rehabilitation Act of 1973, as amended,

29 U.S.C. � 791, et seq.<1> The appeal is accepted pursuant to 64

Fed. Reg. 37,644, 37,659 (1999)(to be codified at 29 C.F.R. � 1614.405).

Complainant claims that she was discriminated against on the bases

of reprisal (prior EEO complaint) and disability (residuals of left

foot fracture, herein referred to as "left foot disorder") when she was

charged with absence without official leave (AWOL), instead of paid leave

or leave under the Family and Medical Leave Act (FAMLA) regarding three

"Request for or Notification of Absences" for late arrivals in March

and April 1995. These request were each annotated as being related

to her left foot disorder. Complainant contends that the agency's

denial of paid leave or leave under the Family Leave Act for these

absences constitutes a failure to accommodate her due to her disability.

Alternatively, complainant contends that her supervisor (S) was fully

aware of her prior EEO complaint, as well as its settlement in her favor,

and retaliated against her by charging her with AWOL.

For the reasons that follow, we REVERSE the FAD and REMAND the case for

a hearing.

The record reveals that during the relevant time, complainant was

employed as a Distribution Clerk at the agency's Mid-Hudson Processing

and Distribution facility in Newburgh, New York. Believing she was

a victim of discrimination, complainant sought EEO counseling and,

subsequently, filed a formal complaint. At the conclusion of the

investigation, complainant was provided a copy of the investigative

file and requested a hearing before an EEOC Administrative Judge (AJ).

The AJ issued a decision without a hearing finding no discrimination.

The AJ concluded that complainant failed to establish a prima facie

case of reprisal finding that S had no knowledge of complainant's

prior EEO complaint. The AJ also concluded that complainant failed to

establish a prima facie case of disability discrimination, finding that

the agency "perceived" her left foot disorder to be temporary in nature.

The AJ additionally held that complainant failed to demonstrate that

her left foot disorder substantially limited one or more major life

activities, so that she did not satisfy the definition of an individual

with a disability under the Rehabilitation Act.<2> The AJ specifically

found that complainant failed to produce any evidence that her left foot

disorder was permanent.

The FAD adopted the RD. On appeal, complainant identifies two

"technical"errors: one concerning irregularities with the EEO counseling;

and the other concerning improper case administration by the AJ.

Regarding the first concern, we note that this is not a proper matter for

appeal, and we advise complainant to refer this concern to the Director

of the agency's responsible EEO Office. Regarding the second matter,

complainant claims that the parties were actively engaged in settlement

negotiations as ordered by the AJ, and that she and her representative

had contacted the AJ for assistance in drafting a certain provision of a

proposed Settlement Agreement. Instead, the AJ issued the RD, without a

hearing, finding no discrimination. Again, this is not a proper matter

for appeal, and we advise complainant to contact the Chief Administrative

Judge of the Hearing Unit at the New York EEOC District Office.

Complainant also argues that the AJ committed error when she found that

S was not aware of her prior EEO activity. Specifically, complainant

contends that the record before the AJ contained evidence that S was

fully aware of her prior EEO activity, and that S's affidavit on this

point is not credible. Specifically, complainant's representative in

the instant matter submitted an affidavit on appeal stating that she

had met with S in April 1994 to explain to S that a Letter of Warning

regarding excessive absences had been removed from complainant's file in

resolution of an EEO complainant, and asked her to make sure not to use

this in any way against complainant. Complainant was concerned that S

might use it against her because she had issued the Letter of Warning

while acting for her usual supervisor. We note that complainant also

references this incident in her response to the agency's motion for

summary judgement, which is signed by her representative, so that it

was in evidence before the AJ. We note that this meeting between S and

complainant's representative is also referenced in sworn statements by

complainant which also were of record before the AJ.

Complainant additionally contends that the AJ committed error in

finding that she submitted no evidence that her left foot disability was

"permanent." To the contrary, complainant identifies two statements from

her physician, dated in April 1995 and June 1995, which specifically

indicate that the left foot disorder is "permanent." We find that it

appears that each of these statements was contemporaneously provided to S.

Moreover, we find that the June 1995 statement additionally indicates

that this left foot disorder causes intermittent and unpredictable

incapacitation which could affect her ability to work. The record shows

that complainant fractured her left foot/ankle in 1992, while in duty

status, and has received on-going medical treatment for residual problems,

described as cramping, pain, and overall discomfort. The record also

shows that complainant received Office of Workers Compensation benefits

for this injury, but no description of the benefits, or their duration,

is provided.

In response, the agency stands on the record and requests that we affirm

its FAD adopting the RD.

The Commission's regulations allow an AJ to issue a decision without a

hearing when he or she finds that there is no genuine issue of material

fact. This regulation is patterned after the summary judgment procedure

set forth in Rule 56 of the Federal Rules of Civil Procedure. The United

States Supreme Court has stated that summary judgment is appropriate

where the trier of fact determines that, given applicable substantive

law, no genuine issue of material fact exists. Anderson v. Liberty

Lobby, Inc., 477 U.S. 242, 255 (1986). An issue is "genuine" if the

evidence is such that a reasonable fact-finder could find in favor of the

non-moving party. Oliver v. Digital Equip. Corp., 846 F.2d 103, 105 (1st

Cir. 1988). In the context of an administrative proceeding under Title

VII, summary judgment is appropriate if, after adequate investigation,

complainant has failed to establish the essential elements of his or

her case. Spangle v. Valley Forge Sewer Authority, 839 F.2d 171, 173

(3d Cir. 1988). In determining whether to grant summary judgment,

the trier of fact's function is not to weigh the evidence and render a

determination as to the truth of the matter, but only to determine whether

there exists a genuine factual dispute. Anderson, 477 U.S. at 248-49.

The courts have been clear that summary judgment is not to be used as

a "trial by affidavit." Redmand v. Warrener, 516 F.2d 766, 768 (1st

Cir. 1975). The Commission has noted that when a party submits an

affidavit and credibility is at issue, "there is a need for strident

cross-examination and summary judgment on such evidence is improper."

Pedersen v. Department of Justice, EEOC Request No. 05940339 (February

24, 1995).

After a careful review of the record, we find that the AJ erred when she

concluded that there was no genuine issue of material fact in this case.

First, in finding no reprisal, the AJ relied on the representations of

S that she had no prior knowledge of complainant's prior EEO activity

(a material fact as to complainant's reprisal claim), which may or may

not be credible in light of the sworn statements of complainant and

her representative. Second, contrary to the AJ's finding, the record

contains two signed and dated medical statements from complainant's

treating physician indicating that the left foot disorder is permanent

(a material fact to the determination of whether complainant is an

individual with a disability under the Rehabilitation Act). We further

find that these medical statements call into question the credibility of

the agency when it proffers that it perceived the left foot disorder as

temporary given that they were in possession of both of these statements.

Furthermore, notwithstanding the AJ's determination that complainant

failed to establish that her left foot disorder substantially limits

her in one or more major life activities, we find that the two medical

statements of record suggest otherwise, but that additional development

of record is necessary in order to adequately support a determination

on this issue. Moreover, we find that the AJ must address complainant's

claim as the agency's failure to accommodate her disability, and not as

a disparate treatment claim.

We note that the hearing process is intended to be an extension of the

investigative process, designed to "ensur[e] that the parties have a

fair and reasonable opportunity to explain and supplement the record and

to examine and cross-examine witnesses." See EEOC Management Directive

(MD) 110, as revised, November 9, 1999, Chapter 6, page 6-1; see also 64

Fed. Reg 37,644, 37,657 (1999) (to be codified and hereinafter referred

to as 29 C.F.R. �� 1614.109(c) and (d)). "Truncation of this process,

while material facts are still in dispute and the credibility of witnesses

is still ripe for challenge, improperly deprives complainant of a full

and fair investigation of her claims." Mi S. Bang v. United States

Postal Service, EEOC Appeal No. 01961575 (March 26, 1998). See also

Peavley v. United States Postal Service, EEOC Request No. 05950628

(October 31, 1996); Chronister v. United States Postal Service, EEOC

Request No. 05940578 (April 23, 1995).

In summary, we find that the RD contains mis-statements, and that

there are significant unresolved issues of material fact which require

credibility assessments and additional evidentiary development, such

that summary judgement was improper in this case.

Therefore, after a careful review of the record, including complainant's

arguments on appeal, the agency's response, and arguments and evidence

not specifically discussed in this decision, the Commission REVERSES the

agency's final action and REMANDS the matter to the agency in accordance

with this decision and the ORDER below.

ORDER

The complaint is remanded to the Hearings Unit of the New York EEOC

District Office for scheduling of a hearing in an expeditious manner.

The agency is directed to submit a copy of the complaint file to the

EEOC Hearings Unit within fifteen (15) calendar days of the date this

decision becomes final. The agency shall provide written notification

to the Compliance Officer at the address set forth below that the

complaint file has been transmitted to the Hearings Unit. Thereafter,

the Administrative Judge shall issue a decision on the complaint in

accordance with 29 C.F.R. � 1614.109 and the agency shall issue a final

action in accordance with 29 C.F.R. � 1614.110.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K1199)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to the

complainant. If the agency does not comply with the Commission's order,

the complainant may petition the Commission for enforcement of the order.

29 C.F.R. � 1614.503(a). The complainant also has the right to file a

civil action to enforce compliance with the Commission's order prior

to or following an administrative petition for enforcement. See 64

Fed. Reg. 37,644, 37,659-60 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. �� 1614.407, 1614.408), and 29 C.F.R. �

1614.503(g). Alternatively, the complainant has the right to file a

civil action on the underlying complaint in accordance with the paragraph

below entitled "Right to File A Civil Action." 29 C.F.R. �� 1614.407

and 1614.408. A civil action for enforcement or a civil action on the

underlying complaint is subject to the deadline stated in 42 U.S.C. �

2000e-16(c)(Supp. V 1993). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 64 Fed. Reg. 37,644, 37,659 (1999)

(to be codified and hereinafter referred to as 29 C.F.R. � 1614.409).

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0300)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, MUST BE FILED

WITH THE OFFICE OF FEDERAL OPERATIONS (OFO) WITHIN THIRTY (30) CALENDAR

DAYS of receipt of this decision or WITHIN TWENTY (20) CALENDAR DAYS OF

RECEIPT OF ANOTHER PARTY'S TIMELY REQUEST FOR RECONSIDERATION. See 64

Fed. Reg. 37,644, 37,659 (1999) (to be codified and hereinafter referred

to as 29 C.F.R. � 1614.405); Equal Employment Opportunity Management

Directive for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 64 Fed. Reg. 37,644, 37,661 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.604). The request or opposition must

also include proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R1199)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court WITHIN NINETY (90) CALENDAR DAYS from the date

that you receive this decision. In the alternative, you may file a

civil action AFTER ONE HUNDRED AND EIGHTY (180) CALENDAR DAYS of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, YOU MUST NAME AS THE DEFENDANT IN

THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD OR DEPARTMENT

HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME AND OFFICIAL TITLE.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

April 11, 2000

Date Carlton M. Hadden, Acting Director

Office of Federal Operations

1On November 9, 1999, revised regulations governing the EEOC's federal

sector complaint process went into effect. These regulations apply to all

federal sector EEO complaints pending at any stage in the administrative

process. Consequently, the Commission will apply the revised regulations

found at 64 Fed. Reg. 37,644 (1999), where applicable, in deciding the

present appeal. The regulations, as amended, may also be found at the

Commission's website at www.eeoc.gov.

2The Rehabilitation Act was amended in 1992 to apply the standards in the

Americans with Disabilities Act (ADA) to complaints of discrimination

by federal employees or applicants for employment. Since that time,

the ADA regulations set out at 29 C.F.R. Part 1630 apply to complaints

of disability discrimination. These regulations can be found on EEOC's

website at www.eeoc.gov.