Robert D. Green, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionJul 19, 2005
01a44490 (E.E.O.C. Jul. 19, 2005)

01a44490

07-19-2005

Robert D. Green, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Robert D. Green v. United States Postal Service

01A44490

07-19-05

.

Robert D. Green,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 01A44490

Agency No. 1G-754-1082-96

DECISION

Pursuant to 29 C.F.R. � 1614.405, the Commission accepts the

complainant's appeal in the above-entitled matter. In Robert D. Green

v. John E. Potter, Postmaster General, United States Postal Service,

EEOC Appeal No. 01984874 (May 2, 2002), the Commission found that the

agency discriminated against complainant on the basis of disability

(loss of use of right shoulder) when, on February 27, 1996, his job

offer was amended, thereby converting him from a full-time clerk to a

part-time flexible clerk. The order for relief included, inter alia,

a supplemental investigation to determine complainant's entitlement to

compensatory damages, if any.

The record reflects that complainant's counsel informed the agency that

complainant would submit a petition for compensatory damages only after

a back pay issue was resolved between the parties. In letters to the

Commission, dated November 4, 2002, and December 16, 2002, the agency

acknowledged that complainant had not as of yet submitted his compensatory

damages petition. There is no evidence in the record that the agency

objected to complainant's request to resolve the compensatory damages

issue after completion of the back pay determination. When the agency and

complainant could not resolve the back pay issue, complainant petitioned

the Commission to enforce the order in Appeal No. 01984874. In Green

v. United States Postal Service, EEOC Petition No. 04A30028 (April 6,

2004), the Commission denied complainant's petition for enforcement,

but noted that complainant had not yet submitted his claim for damages.

On June 17, 2004, complainant submitted his request for compensatory

damages to the agency's appeals coordinator. The agency, however,

issued a final decision, dated June 21, 2004, dismissing the claim on

the ground that it was untimely filed. The Commission finds that the

agency's letters to the Commission, dated November 4, 2002, and December

16, 2002, reflect that the agency agreed to waive the time limit for

complainant to submit his compensatory damages petition until the

resolution of the back pay issue. Accordingly, since the agency did

not object to allowing complainant to submit his compensatory damage

petition after the back pay issue was resolved, and since the parties

were in discussions regarding back pay during the relevant time period,

the agency cannot argue that the request is untimely raised. Therefore,

we will decide complainant's entitlement to compensatory damages herein.

Complainant requested $225,000 in nonpecuniary compensatory damages.

He made it clear that he was asking only for compensation for pain and

suffering, particularly for depression and Post-Traumatic Stress Disorder

(PTSD). He explicitly stated that he was not seeking compensation

for medical expenses. Section 102(a) of the Civil Rights Act of

1991 authorizes the Commission to award compensatory damages as part

of make-whole relief for intentional discrimination. 42 U.S.C. �

1981a; West v. Gibson, 527 U.S. 212, 217 (1999). To receive an

award of compensatory damages, complainant must demonstrate that he has

been harmed as a result of the agency's discriminatory change of his

employment status on February 27, 1996 as well as the extent, nature,

severity, and duration of that harm. See Compensatory and Punitive

Damages Available Under Section 102 of the Civil Rights Act of 1991,

EEOC Notice No. 915.002 (July 14, 1992), at 8, 11-12, 14.

Complainant must present objective evidence that the agency's

discriminatory actions caused him to suffer the harm complained of.

See Smith v. Department of Defense, EEOC Appeal No. 01943844 (May

8, 1996). Evidence establishing such a causal connection may include

statements from complainant and others, including family members, friends,

and health care providers, concerning any harm or injury that he had

experienced as a result of being converted from full-time to part-time

status in February 1996. See generally Carle v. Department of the Navy,

EEOC Appeal No. 01922369 (Jan. 5, 1993).

Although complainant had served in Vietnam, there are no indications in

the record that he had exhibited any signs of PTSD prior to February 1996.

In a notarized letter to the agency dated June 17, 2004, complainant

stated that he had been injured in 1992, and was off from work for about

two years as a result. He further stated that, during the time that he

was not working, he had been seeing a psychologist for depression, but

was happy when he returned to work. The record includes a report from a

clinical psychologist to a treating psychiatrist dated August 23, 1994.

The report indicated that things were going well for complainant at work,

in that he was very pleased with his job, that the work environment

was �more than satisfactory,� and that complainant's co-workers and

supervisors were �great to work with.� The report also noted that

complainant had done a good job of integrating pain management techniques

into his daily routine, that he had become much less irritable and more

patient, and that, �overall, he and his family [felt] that he [was] back

to his old self.� In addition, he had decreased his dosages of Pamelor,

an antidepressant medication that he was on.

The record contains extensive medical documentation establishing that

complainant's condition worsened substantially after February 1996, and

that he had continued to exhibit severe symptoms between March 1996 and

May 2004. Complainant has presented reports from treating psychiatrists

and psychologists, assessments from the VA medical center in Dallas,

Texas, medication lists, medical records, treatment plans, and other

documentation of PTSD and major depression. These conditions manifested

as nervousness, sleeplessness, anxiety, irritability, low self-esteem,

isolation, fear of crowds, and nightmares.

The evidence of record thus establishes the existence of a nexus between

the discriminatory change of complainant's employment status from

full-time to part-time on February 27, 1996, the onset of his PTSD, and

the exacerbation of his depression and his peripheral neuropathy. We now

turn to the task of actually calculating the award. There is no precise

formula for determining the amount of damages for nonpecuniary losses,

except that the award should reflect the nature and severity of the harm

and the duration or expected duration of the harm. Loving v. Department

of the Treasury, EEOC Appeal No. 01955789 (August 29, 1997). It should

likewise be consistent with amounts awarded in similar cases. Hogeland

v. Department of Agriculture, EEOC Appeal No. 01976440 (June 14, 1999).

The Commission has ordered awards of $150,000 and above where there

the harm suffered by the complainant was extremely severe and there was

compelling evidence of a nexus between that harm and the agency's acts

of discrimination. See Glockner v. Department of Veterans Affairs, EEOC

Appeal No. 07A30105 (September 23, 2004) ($200,000); Mack v. Department

of Veterans Affairs, EEOC Appeal No. 01983217 (June 23, 2000), request

for reconsideration denied EEOC Request No. 05A01058 (October 26, 2000)

($186,000); and Kloock v. United States Postal Service, EEOC Appeal

No. 01A31159 (February 5, 2004) ($150,000). Therefore, to establish his

entitlement to an award of $225,000, complainant present sufficient proof

that he suffered harm comparable to the harm suffered by the complainants

in Glockner, Mack, and Kloock. See generally Lucas v. Department

of Veterans Affairs, EEOC Request No. 05950161 (May 2, 1996), citing

Enforcement Guidance: Compensatory and Punitive Damages Available under

�102 of the Civil Rights Act of 1991, EEOC Notice No. N915.002 (July 14,

1992) (it is the burden of appellant to prove that a pecuniary and/or

non-pecuniary loss occurred, and that there is a causal relationship

between the loss and the discrimination).

In Glockner, complainant was subjected to ongoing discriminatory

harassment between July 1999 and June 2001, a period of nearly two years.

She testified that, in addition to suffering from depression, anxiety,

and exhaustion, she had been experiencing migraine headaches as well

as irritable bowel syndrome and other gastrointestinal disorders.

She also testified that she started to bite her cheeks and developed

an irrational fibroma, which required surgery. In addition to her own

testimony, the complainant presented a neurologist's report indicating

that a magnetic resonance imaging scan performed in October 2000 had ruled

out physiological causes of her migraines, and that as far back as 1999,

the complainant's doctor had attributed her migraines to work-related

stress. In addition, a staff physician working at the complainant's

facility testified that he had seen complainant several times testified

as to his belief that the complainant's symptoms originated from her

working conditions. Other evidence included letters from complainant's

doctors regarding treatment of her kidney stones and the removal of her

irrational fibroma.

In Mack, the complainant's award was based on a finding that he had

been left homeless for two years following a discriminatory termination

from his employment. The complainant testified without rebuttal that,

as a result of being fired after testing positive for the HIV virus, he

could no longer pay rent, his lease was not renewed and he was forced to

give up custody of his seven-year-old daughter. Between 1995 and 1997,

he was left homeless, unable to bathe and often sleeping in the street.

His belongings and those of his daughter were sold at an auction after

he could no longer pay the monthly storage fees. In addition, his

relationship with his daughter was irreparably damaged. Finally, his

depression worsened considerably after his removal. He began to suffer

from migraines and insomnia, and his emphysema had gotten worse as well.

In the instant case, an assessment from the VA medical center in Dallas

dated November 28, 1997, indicates that complainant had been a patient at

the center since April 23, 1996, that he had been diagnosed with PTSD,

that his social and occupational functioning had been significantly

impaired, and that his prognosis was poor. A clinical psychologist's

memorandum dated December 5, 1997, stated that complainant continued

to display the symptom configurations associated with PTSD and major

depression at severe levels. The memorandum noted that complainant's

prognosis was poor and that a global functionality assessment indicated

a functionality of 50, which indicated serious impairment in social and

vocational functioning. He had been on various psychotropic medications

to control his symptoms, including, but not limited to Gabapentin,

Citalopram Hydrobromide, Clonzpen, Quetiapine Fumarate, Trazodone,

Nortriptyline, and Klonopin.

Despite extensive psychiatric treatment and evaluation, he continued to

exhibit these symptoms between March 1996 and May 2004, and beyond. He

reported that panic reactions would be triggered by such activities as

attending church services where people would be behind him, and watching

the rain. A doctor's note dated December 4, 2001, indicated that had

also been diagnosed with peripheral neuropathy, a degenerative nerve

condition, which caused him to have to walk with a cane. The doctor stated

that, although complainant was first diagnosed with peripheral neuropathy

in 1985, the condition had been made worse by having been �coupled

with his PTSD.� The doctor characterized his neuropathy as, �more of

a disability.� The various statements from treating psychiatrists and

psychologists indicate that complainant's condition is permanent.

There are, however, no indications in the record that complainant lost

his employment, home, or property, as had the complainants in Mack

and Koock. Moreover, complainant has not exhibited physical symptoms

of his emotional distress to the same extent that the complainant in

Glockner had. Rather, the facts in this case are similar to those

in which the Commission has awarded $100,000 in compensatory damages.

See Hendley v. Department of Justice, EEOC Appeal No. 01A20977 (May 15,

2003), request for reconsideration dismissed, EEOC Request No. 05A30962

(January 14, 2004) ($100,000 awarded where complainant was diagnosed

with severe bipolar disorder, had experienced paranoia, insomnia, eating

disorders, and uncontrollable crying for six years, and would require

treatment for the rest of her life); Patel v. Department of the Army, EEOC

Appeal No. 01980279 (September 26, 2001) ($100,000 awarded where, after

several discriminatory nonselections, complainant required continuous

medical treatment for five years, covering major depression, chest pains,

palpitations, anxiety, and insomnia); and Finlay v. United States Postal

Service, EEOC Appeal No. 01942985 ($100,000 awarded where complainant

experienced depression, frequent crying, concern for her safety, lethargy,

social withdrawal, recurring nightmares, a damaged marriage, stomach

distress, and headaches for a period of four years, and was expected to

continue experiencing those symptoms for an indeterminate time).

Accordingly, we will award complainant $100,000 in nonpecuniary

compensatory damages.

ORDER

Within fifteen (15) calendar days of the date that this decision

becomes final, the agency shall award complainant the sum of $100,000

in non-pecuniary compensatory damages for the emotional distress he

suffered as a result of the agency's discriminatory actions.

ATTORNEY'S FEES (H0900)

If complainant has been represented by an attorney (as defined by

29 C.F.R. � 1614.501(e)(1)(iii), he/she is entitled to an award of

reasonable attorney's fees incurred in the processing of the complaint.

29 C.F.R. � 1614.501(e). The award of attorney's fees shall be paid

by the agency. The attorney shall submit a verified statement of fees

to the agency -- not to the Equal Employment Opportunity Commission,

Office of Federal Operations -- within thirty (30) calendar days of this

decision becoming final. The agency shall then process the claim for

attorney's fees in accordance with 29 C.F.R. � 1614.501.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0900)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant in

the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

_____07-19-05_____________

Date