Richard C. Velarde, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionSep 30, 2003
01A22780 (E.E.O.C. Sep. 30, 2003)

01A22780

09-30-2003

Richard C. Velarde, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Richard C. Velarde v. United States Postal Service

01A22780

09-30-03

.

Richard C. Velarde,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 01A22780

Agency Nos. 4F-926-1175-95; 4F-926-1235-95; 4F-926-0033-97

Hearing Nos. 340-97-3145x; 340-97-3146x; 340-98-3008x

DECISION

Complainant timely initiated an appeal from the agency's final order

concerning the amount of compensatory damages to which complainant

was entitled as a result of a finding of retaliation discrimination.

The appeal is accepted pursuant to 29 C.F.R. � 1614.405. For the

following reasons, the Commission modifies the agency's final order.

ISSUE

Whether $4,500.00 in compensatory damages was an appropriate award for

two retaliatory suspensions issued by the agency in October, 1996.

BACKGROUND

The record reveals that following 17 years of employment as a letter

carrier in the agency's Glendora, California facility, the agency

separated complainant in 1995 for failure to be regular in attendance.

Complainant grieved his discharge, and in 1996, complainant and the

agency settled complainant's grievance; complainant was reinstated to the

agency workforce on September 6, 1996. As found by an Equal Employment

Opportunity Commission (EEOC) administrative judge (AJ), upon his return

to work, the agency retaliated against complainant for previously

participating in protected equal employment opportunity activity, by

suspending him twice in October, 1996. Following his second suspension,

complainant took a leave of absence. In November, 1996, complainant's

psychologist authorized a medical leave of absence. On July 14, 1997,

complainant's doctor concluded complainant was temporarily disabled from

work at the agency and diagnosed complainant with depressive disorder

not otherwise specified; history of herpes zoster; history of tension

headaches; and somatic symptoms of depression. At an unknown time, but

at least by January 15, 2002, complainant retired from federal service

on disability compensation.

In compensation for his claims, complainant claimed $150,000 in front pay;

$30,000 in future medical costs; $10,000 for a Privacy Act violation

where, according to the AJ, complainant's supervisor disclosed to

employees complainant's medical symptoms; $175,000 in nonpecuniary damages

and replacement of complainant's life insurance policy. In support

of his claims, complainant submitted a January 15, 2002 letter from

his psychologist who treated complainant since 1995 for �psychiatric

and psychological symptoms that developed reactive to employment

related stress, including supervisory maltreatment.� The psychologist

wrote that upon his return to work in 1996, because complainant's

supervisors continued to abuse complainant, complainant experienced

reactive psychiatric and psycho-physiological symptoms which ultimately

became disabling when complainant was unable to continue working.

The psychologist stated that in June 2000 when complainant was offered

vocational rehabilitation, complainant's anxiety interfered with memory

and concentration; his sleep was poor resulting in low energy and fatigue;

and complainant's self-confidence was reduced. All of this contributed to

complainant's failure to complete the vocational rehabilitation program.

Complainant's psychologist stated that complainant experienced numerous

losses from the agency's campaign of retaliation: complainant was forced

to resign his 17-year career; he had prolonged periods without income

which devastated him financially, ultimately necessitating bankruptcy.

Financial constraints prevented him from participating in leisure

activities, and he had to sell many personal possessions and borrow

from friends for day-to-day expenses. Complainant's psychologist stated

that complainant continued to be emotionally vulnerable, with markedly

reduced self-confidence and self-esteem, continuing mistrust of others, an

undermined sense of security and fear of having his life shattered again.

At the date of the psychologist's letter in 2002, complainant experienced

a moderate level of depression, occasional sleep disorders because of

worry and reduced energy. Complainant was easily fatigued and socially

withdrawn, and he limited contact with former co-workers. Complainant

derived less pleasure from life, and was less active than before.

During periods of increased stress, complainant experienced physical

symptoms of headaches, shingles, achiness and gastrointestinal distress.

Complainant's immune system was compromised and he became more vulnerable

to recurrent infections. Complainant was apprehensive about the future.

While complainant was capable of returning to the labor market, due

to his impaired memory and concentration, reduced energy and reduced

self-confidence, the psychologist stated that it would not be likely

that complainant could successfully complete retraining.

Complainant's daughter provided a letter which discussed complainant's

focus on his work problems to the exclusion of all else, and asserted

that complainant was withdrawn from his relationship with his daughter

and family. Complainant's companion wrote that following complainant's

return to work in September, 1996, and his supervisors' harassment,

complainant resigned his position and lost interest in his friends and

daughter; he had trouble concentrating and sleeping, appeared tired most

of the time and experienced low self-esteem.

ANALYSIS

Front Pay. Front pay is a claim for equitable relief which can be made

in lieu of reinstatement. Pollard v. E.I. du Pont de Nemours & Co.,

532 U.S. 843, 846 (2003). In her decision, the AJ did not order front

pay, and complainant did not raise the matter of relief on appeal of the

AJ's decision. We conclude that, where complainant had the opportunity

to challenge the AJ's award of equitable relief in his first appeal but

failed to do so, he cannot now raise the issue of equitable relief in

this appeal.

Compensatory Damages.

Compensatory damages may be awarded for the proven past pecuniary losses,

future pecuniary losses, and non-pecuniary losses which are directly or

proximately caused by the agency's discriminatory conduct even if the

harm is intangible. Equal Employment Opportunity Commission Compensatory

and Punitive Damages Available Under Section 102 of the Civil Rights

Act of 1991, EEOC Notice No. 915.002 (July 14, 1992), at 8; Schrahl

v. Department of the Army, EEOC Appeal No. 01961614 (Dec. 15, 1999).

Pecuniary Losses. Pecuniary losses are out-of-pocket expenses that

are incurred as a result of the employer's unlawful action, including:

job-hunting expenses, moving expenses, medical expenses, psychiatric

expenses, physical therapy expenses, and other quantifiable out-of-pocket

expenses. Id. The amount to be awarded for pecuniary losses can be

determined by receipts, records, bills, canceled checks, confirmation by

other individuals, or other proof of actual losses and expenses. Id.

While complainant has asked for $30,000 for future pecuniary losses

(medical costs), he adduced no evidence in support of this claim.

Complainant's failure to prove his losses is fatal to this claim.

Non-pecuniary Losses. Non-pecuniary compensatory damages are designed to

remedy a harm and not to punish the agency for its discriminatory actions.

See Memphis Community School District v. Stachura, 477 U.S. 299, 311-12

(1986) (stating that a compensatory damages determination must be based

on the actual harm sustained and not the facts of the underlying case).

Where a pre-existing emotional condition deteriorates as a result of

the discriminatory conduct, the additional harm may be attributed to the

employer. EEOC Enforcement Guidance: Compensatory and Punitive Damages

Available under � 102 of the Civil Rights Act of 1991 (Jul. 13, 1992);

Wallis v. United States Postal Service, Appeal No. 01950510 (Nov. 13,

1995). The Commission notes that the amount of the non-pecuniary damages

award should not be "monstrously excessive" standing alone, should not

be the product of passion or prejudice, and should be consistent with

the amount awarded in similar cases. See Ward-Jenkins v. Department of

the Interior, EEOC Appeal No. 01961483 (Mar. 4, 1999), (citing Cygnar

v. City of Chicago, 865 F.2d 827, 848 (7th Cir. 1989)).

In review of the unrebutted<1> evidence submitted by complainant's

psychologist, daughter and companion, we conclude that an award of

$20,000.00 is appropriate where complainant cannot be compensated for harm

sustained before 1996, and where complainant's 1996 depression resolved to

moderate depression by 2002, but complainant had difficulty concentrating

and had reduced self-confidence; was emotionally vulnerable and fatigued;

was bankrupt, had physical symptoms of increased stress and appeared to be

estranged from his family. See Davis v. Department of Veterans Affairs,

Appeal No. 01A01256 (Mar. 5, 2003) ($20,000 awarded for six years of

injury where complainant sustained severe emotional distress, depression,

and short term memory impairment; she was withdrawn from her family,

had difficulty sleeping, fatigue, irritability, lack of concentration,

sadness and feelings of worthlessness and hopelessness); Wallis v. United

States Postal Service, supra (awarding $50,000 for seven years of

injury including depression, adjustment disorder, sleeping and eating

disorders and sexual apathy); Telles v. United States Postal Service,

Appeal No. 01994535 (Jan. 30, 2002) (awarding $20,000.00 in non-pecuniary

damages for three and one-half years of injury for depression, feelings

of inadequacy and failure, loss of credit due to bankruptcy, and marital

problems); Colwell v. United States Postal Service, Appeal No. 01985789

(June 13, 2001) (awarding $20,000.00 in non-pecuniary damages for an

undetermined length of injury for complainant's depression and emotional

distress, loss of credit standing and loss of professional standing);

Batieste v. Air Force, Appeal No. 01974616 (May 26, 2000) (awarding

$12,000 for two years of injury for feelings of worthlessness and

depression, negative attitude about self and outside world, isolation

from coworkers, nausea and insomnia, intense feelings of anxiety,

irritability, and need to declare bankruptcy.) This award is not

motivated by passion or prejudice, is not monstrously excessive standing

alone, and is consistent with the amounts awarded in similar cases.

See Cygnar, supra, 865 F.2d at 848.

We note that in her decision on the merits of retaliation, the AJ found

that complainant's supervisor disclosed to employees complainant's

�emotional symptoms.� AJ at 28. In his first appeal (EEOC Appeal

No. 01995168 (Nov. 20, 2001), complainant asserted that by this act,

complainant's supervisor �attempt[ed] to embarrass and humiliate

complainant by revealing complainant's emotional symptoms to fellow

employees.� Complainant concluded that this caused him �great harm.�

Complainant did not specify the type or extent of the harm he sustained,

beyond his earlier characterization that the disclosure was designed to

embarrass and humiliate him. While the EEOC has no authority to enforce

the Privacy Act, we have factored into complainant's claim of damages

his unrebutted assertion that he sustained harm.

Restoration of Life Insurance Policy

As with his claims of pecuniary loss and disclosure of confidential

medical information, complainant failed to adduce evidence regarding the

loss of his life insurance policy. For this reason, complainant cannot

prevail in this claim for damages.

CONCLUSION

After a careful review of the record, including complainant's contentions

on appeal, the agency's response, and arguments and evidence not

specifically addressed in this decision, we modify the agency's final

order.

ORDER (C0900)

The agency is ordered to take the following remedial action:

Within 60 days of the date this decision becomes final, the agency must

pay to the complainant $20,000.00 in compensatory damages.<2>

The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision." The report shall include supporting documentation verifying

that the corrective action has been implemented.

ATTORNEY'S FEES (H0900)

If complainant has been represented by an attorney (as defined by

29 C.F.R. � 1614.501(e)(1)(iii)), he/she is entitled to an award of

reasonable attorney's fees incurred in the processing of the complaint.

29 C.F.R. � 1614.501(e). The award of attorney's fees shall be paid

by the agency. The attorney shall submit a verified statement of fees

to the agency -- not to the Equal Employment Opportunity Commission,

Office of Federal Operations -- within thirty (30) calendar days of this

decision becoming final. The agency shall then process the claim for

attorney's fees in accordance with 29 C.F.R. � 1614.501.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c).

If the complainant files a civil action, the administrative processing of

the complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0900)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant in

the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court.

Filing a request for an attorney does not extend your time in which

to file a civil action. Both the request and the civil action must be

filed within the time limits as stated in the paragraph above ("Right

to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

_____09-30-03_____________

Date

1 The agency relied on the reasoning of its

FAD to support its non-pecuniary damages award of $4,500.00. The FAD's

discussion of non-pecuniary damages acknowledged receipt but did not

discuss the complainant's evidentiary submissions from his psychologist,

daughter or companion. In justification of its $4,500.00 award, the FAD

recited Commission cases of low damages awards ($1,000.00 - $2,000.00)

where complainants provided �scant� or �sparse� evidence of injury.

In the cases cited by the agency, complainants had failed to provide

medical bills or statements, or provided evidence without elaboration of

stress and interference with enjoyment of life. These cases contrast with

evidence from the instant case wherein complainant produced a detailed

letter from his psychologist describing the severity and duration of

his injury, and letters from family members describing the effects of

complainant's emotional state on the family.

2 We note that the agency has already paid the complainant $9,000.00,

$4,500.00 of which was paid pursuant to its March 19, 2002 final agency

decision, and $4,500.00 of which was apparently paid erroneously as

an overpayment of the agency's award. On April 8, 2002, the agency

discovered its' overpayment and sought repayment by the complainant.

It is not known if the complainant repaid the agency the $4,500.00 which

the agency claimed it was due. The $20,000.00 damage payment must be

offset by the amount already paid to the complainant in compensatory

damages.