Retail Royalty CompanyDownload PDFTrademark Trial and Appeal BoardApr 25, 2011No. 77852780 (T.T.A.B. Apr. 25, 2011) Copy Citation Mailed: April 25, 2011 UNITED STATES PATENT AND TRADEMARK OFFICE ________ Trademark Trial and Appeal Board ________ In re Retail Royalty Company ________ Serial No. 77852780 _______ Theodore R. Remaklus of WOOD HERRON & EVANS LLP, for Retail Royalty Company. Tara J. Pate, Trademark Examining Attorney, Law Office 112 (Angela Wilson, Managing Attorney). _______ Before Holtzman, Wellington, and Lykos, Administrative Trademark Judges. Opinion by Wellington, Administrative Trademark Judge: Retail Royalty Company has appealed the final refusal of the Trademark Examining Attorney to register KIDCARD, in standard characters, for: Retail store services and e-commerce electronic retail store services in the field of wearing apparel and accessories, bags, backpacks, jewelry, sunglasses, fragrances, cosmetics and personal care products; Retail store services and e-commerce electronic retail store services in the field of wearing apparel and accessories, bags, backpacks, jewelry, sunglasses, fragrances, cosmetics and personal care products THIS OPINION IS NOT A PRECEDENT OF THE TTAB Serial No. 77852780 2 featuring a consumer loyalty program in which points are accumulated to be used for discounts on future purchases in International Class 35.1 Registration has been refused pursuant to Section 2(e)(1) of the Trademark Act, 15 U.S.C. § 1052(e)(1), on the ground that applicant’s mark is merely descriptive of its recited services. On the same day it filed this appeal, applicant filed a request for reconsideration wherein it, inter alia, staked an alternative position, i.e., that “in the event the [Board] determines that applicant’s position regarding registration on the Principal Register is not well taken, Applicant...authoriz[es] the Examining Attorney to amend the present application to the Supplemental Register….”2 Applicant cited to TMEP Section 816.04, which provides that the “applicant may argue the merits of the examining attorney’s refusal of registration on the Principal Register and, in the alternative, request registration on the Supplemental Register.” In response to applicant’s request for reconsideration, the examining attorney issued an Office Action maintaining the finality of the 1 Application Serial No. 77852780, filed October 20, 2009, based on an allegation of first use anywhere and in commerce on January 1, 2010, under Section 1(a) of the Trademark Act (intent-to-use). 2 Applicant also amended its recitation of services; the examining attorney accepted the amended recitation. Serial No. 77852780 3 descriptiveness refusal and attached materials in support of the refusal, but she did not address applicant’s alternative request or otherwise indicate whether an amendment to the Supplemental Register would be acceptable.3 In particular, she states that “[n]o new issue has been raised and no compelling evidence has been presented with regard to the [descriptiveness refusal].” September 10, 2010 Office Action. The appeal has been fully briefed. As a preliminary matter, we note applicant has raised an objection in its appeal brief to the evidence submitted by the examining attorney with the September 10, 2010 Office Action denying the request for reconsideration. Specifically, applicant argues that its request for reconsideration was “submitted solely to place into the record Applicant’s alternative authorization to amend the present applicant to the Supplemental Register” and that the examining attorney’s evidence was improperly beyond the scope of the issues raised by way of the request for reconsideration. Brief, p. 11. 3 The examining had previously informed applicant in the “final” Office Action that an “amendment to the Supplemental Register would normally be an appropriate response to [the descriptiveness] refusal,” but noted that this was not possible because, at the time, the application was not based on use. Applicant shortly thereafter, and prior to filing its request for reconsideration, filed an allegation of use which was accepted. Serial No. 77852780 4 As a general rule, the record in an ex parte proceeding should be complete prior to the filing of an appeal. Trademark Rule 2.142(d); see also TBMP § 1207 (2d ed. rev. 2004). When an applicant files a request for reconsideration, as applicant did here, the examining attorney may, in response thereto, submit “new evidence directed to the issue(s) for which reconsideration was sought.” TBMP § 1207.04. In the request for reconsideration, applicant acknowledges the final Office Action and states that it “respectfully disagrees with the Examining Attorney’s [descriptiveness] refusal.” As its title connotes, the request for reconsideration is asking the examining attorney to reconsider the refusal. Thus, while applicant’s request also asserted an alternative argument, it was proper for the examining attorney to once again address the descriptivess refusal and submit additional evidence in support thereof. Accordingly, the objection is not well taken and the evidence submitted by the examining attorney with her September 10, 2010 Office Action is properly of record.4 4 We hasten to add that even if we were to sustain the objection and not to consider the evidence objected to, we would reach the same result in this proceeding. In this regard, the examining attorney’s evidence we reference in this decision was submitted with her Office Actions that precede the request for Serial No. 77852780 5 We turn now to the merits of the refusal to register under Section 2(e)(1) of the Act. It is the Examining Attorney’s position that the term KIDCARD describes applicant’s recited services, namely, the “retail store services...featuring a consumer loyalty program in which points are accumulated to be used for discounts on future purchases.” Specifically, she argues that “applicant’s mark is merely the combination of descriptive terms” and that, together, the mark is “descriptive of characteristics and the intended use of the identified services” because the loyalty program feature of applicant’s recited services is “intended for children or young people” and “utilize rectangular piece[s] of paper.” Brief, (unnumbered) p. 6. In support of her position, the examining attorney has made of record internet evidence regarding both third-party loyalty programs, including those using "loyalty cards" and those marketing products and services for children, and the following dictionary definitions of the words “kid” and “card”:5 reconsideration. Moreover, some of the materials submitted by the examining attorney are printouts of dictionary definitions and the Board may thus take judicial notice of these these materials may be considered regardless of the timing of their submission. University of Notre Dame du Lac v. J. C. Gourmet Food Imports Co., Inc., 213 USPQ 594 (TTAB 1982), aff’d, 703 F.2d 1372, 217 USPQ 505 (Fed. Cir. 1983). 5 Evidence and dictionary definitions attached to Office Actions dated February 1, 2010 and May 24, 2010. Definitions provided Serial No. 77852780 6 Kid: Informal. A child or young person. Card: A usually rectangular piece of stiff paper, thin pasteboard, or plastic for various uses, as to write information or printed as a means of identifying the holder. Applicant, on the other hand, contends that KIDCARD is not merely descriptive because the term “kid” is not descriptive of “the intended users of the services or of the services themselves” because “the intended users of [applicant’s] customer loyalty program are parents, who expected to take advantage of discounts provide by the loyalty program in purchasing items for their children.” Brief, p. 4, 5 (emphasis in original). Applicant also argues that the composite mark is not descriptive and “stands in contrast to those compound marks that do convey immediate and distinct information about the products or services with which they are used.” Id. at p. 9. The evidence of record shows that customer loyalty programs employ the use of customer loyalty cards. For example: Build Your Own Customer Loyalty Cards and Build Your Business Your Customer Loyalty Program is as Close as Your Keyboard and Mouse from several sources, including The American Heritage Dictionary of English Language, Fourth Edition (2009). Serial No. 77852780 7 Custom Loyalty cards are a sure-fire way to retain customers, see repeat business and increase sales… (www.123print.com) Build Loyalty with Smart Cards and Watch Your Business Grow... (www.cardwerk.com) The evidence also demonstrates that loyalty programs are marketing devices that assist businesses target various different demographics or types of consumers, including those shopping for children’s goods or services. For example: GGP is one of a handful of mall management firms using kids programming to drive family traffic to malls...Simon Properties and The Mills Corp. also began kids loyalty programs last year. (www.promomagazine.com) A loyalty program that accumulates points on behalf of the child for whom the merchandise is purchased can also help you gain customers and ensure repeat business... (www.babyshopmagazine.com) There is also a website for the Premier Palace Hotel advertising, under a drop down menu titled “Loyalty Programs,” a KIDS CLUB service (www.premier-palace.com). These examples also show that loyalty programs involving children’s products or services are ultimately directed to the parents or families as the consumers or purchasers. A term is deemed to be merely descriptive of goods or services, within the meaning of Section 2(e)(1) of the Serial No. 77852780 8 Trademark Act, 15 U.S.C. § 1052(e)(1), if it forthwith conveys an immediate idea of an ingredient, quality, characteristic, feature, function, purpose or use of the goods or services. In re Abcor Development Corp., 588 F.2d 811, 200 USPQ 215, 217-18 (CCPA 1978). A term need not immediately convey an idea of each and every specific feature of the applicant’s goods or services in order to be considered to be merely descriptive; rather, it is sufficient that the term describes one significant attribute, function or property of the goods or services. In re H.U.D.D.L.E., 216 USPQ 358 (TTAB 1982); In re MBAssociates, 180 USPQ 338 (TTAB 1973). Whether a term is merely descriptive is determined not in the abstract, but in relation to the goods or services for which registration is sought, the context in which it is being used on or in connection with the goods or services, and the possible significance that the term would have to the average purchaser of the goods or services because of the manner of its use; that a term may have other meanings in different contexts is not controlling. In re Bright-Crest, Ltd., 204 USPQ 591, 593 (TTAB 1979). Moreover, if the mark is descriptive of any of the goods or services for which registration is sought, it is proper to refuse registration Serial No. 77852780 9 as to the entire class.6 In re Analog Devices Inc., 6 USPQ2d 1808 (TTAB 1988), aff’d without pub. op., 871 F.2d 1097, 10 USPQ2d 1879 (Fed. Cir. 1989). With the above principles in mind and based on the evidence of record, we find that KIDCARD is merely descriptive of applicant’s retail store services “featuring a customer loyalty program.” The evidence shows that consumers are accustomed to using cards in conjunction with customer loyalty programs involving various services and goods, including those involving goods and services for children. The term “kid” is defined as “a child or young person.” Thus, when the term KID is combined with CARD, and is being viewed in connection with retail store services featuring a customer loyalty program, it immediately and directly informs consumers of a major feature of the services, namely, that there is a card used in conjunction with the retail store services based on purchases for or by the children. 6 It is noted that the examining attorney focused her refusal on the second part of applicant’s recited services, i.e., specifically those following a semi-colon and “featuring a customer loyalty program.” Moreover, at one point in the prosecution of the application, the examining attorney informed applicant that should no response to an Office Action be filed, only those services would be abandoned. However, since there was no clear and explicit statement by the examining attorney that the refusal pertained only to certain services, we find that the refusal applies to the entire class. See TMEP § 718.02(a). Serial No. 77852780 10 Applicant acknowledges that its services are directed to parents, as the prospective customers of “clothing and accessories...for children 10 and young”; applicant clarifies “...it is clear that it is the parent and not the child who will be using applicant’s retail services, it is the parent and not the child who will be provided a KIDCARD as part of the loyalty program...” Response (filed April 28, 2010) to Office Action. Applicant believes that because the parents, and not children or kids, will be the users of applicant’s KIDCARD customer loyalty program, the “significance of [the mark], and specifically what it describes about the services, is vague enough to render the mark at best suggestive as a multi-link chain or multi- stage reasoning processes is required to associate the [mark] with the recited services.” Reply Brief, p. 2. We agree with applicant to the extent that the relevant consumers of its retail store services featuring a customer loyalty program will more likely be adults and to the extent that the goods are for children under the age of ten, parents or other adults will most likely be the consumers thereof. However, applicant’s recitation of services does not limit the goods being sold as only for those of a certain age. Furthermore, as previously stated, mere descriptiveness is not a question of whether consumers Serial No. 77852780 11 can identify the services or goods based solely on the mark; rather, our analysis involves considering the relevant consumer who is presented with the mark in connection with the services and then we determine what possible significance the mark will have to the average purchaser of the goods or services because of the manner of mark’s use. Here, parents who encounter the mark KIDCARD in the context of applicant’s retail store services with a customer loyalty program will immediately understand the mark as referencing a feature of those services, namely, a customer loyalty card based on purchases of the goods either for or by the children. Finally, we note applicant’s reliance on the principle that when there is doubt on the issue of whether a mark is merely descriptive, that doubt should be resolved in favor of the applicant. However, in the present case we have no doubt whatsoever that applicant’s mark is merely descriptive of a key feature of the services recited in its application. Having found that applicant’s mark is merely descriptive, we now address applicant’s alternative request to amend the application to seek registration on the Supplemental Register. Because the examining attorney has not raised any objection in this regard or offered any Serial No. 77852780 12 reason why applicant should not be permitted to do so, we find that she has effectively conceded that the mark is registrable on the Supplemental Register and any refusal thereto has been waived. Accordingly, applicant’s alternative request is granted and the application is hereby amended to the Supplemental register. Decision: The refusal to register on the Principal Register is affirmed. However, applicant’s mark will be registered on the Supplemental Register in due course. Copy with citationCopy as parenthetical citation