[Redacted], Alma F., 1 Complainant,v.Denis R. McDonough, Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity Commission

Mar 24, 2022

Appeal No. 2020005155 (E.E.O.C. Mar. 24, 2022)

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION Office of Federal Operations P.O. Box 77960 Washington, DC 20013 Alma F.,1 Complainant, v. Denis R. McDonough, Secretary, Department of Veterans Affairs, Agency. Appeal No. 2020005155 Hearing No. 461-2019-00120X Agency No. 2003-0667-2018105380 DECISION On September 14, 2020, Complainant filed an appeal with the Equal Employment Opportunity Commission (EEOC or Commission), pursuant to 29 C.F.R. § 1614.403(a), from the Agency’s September 1, 2020, final order concerning her equal employment opportunity (EEO) complaint alleging employment discrimination in violation of Title VII of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. § 2000e et seq. and Section 501 of the Rehabilitation Act of 1973 (Rehabilitation Act), as amended, 29 U.S.C. § 791 et seq. At the time of events giving rise to this complaint, Complainant was employed by the Agency as a GS-0679-6 Advanced Medical Support Assistant at the Overton Brooks VA Medical Center in Shreveport, Louisiana. On November 4, 2018, Complainant filed an EEO complaint alleging that the Agency discriminated against her on the bases of race (Black), sex (female), disability (mental), and reprisal for prior protected EEO activity when: 1. On August 5, 2016, Complainant’s supervisor (Supervisor-1) informed her that Ear, Nose, and Throat (ENT) Section Chief (ENT Chief) alleged that Complainant’s work performance was below expectation and unacceptable; 1 This case has been randomly assigned a pseudonym which will replace Complainant’s name when the decision is published to non-parties and the Commission’s website. 2020005155 2 2. On or about August 8, 2016, Supervisor-1 instructed Complainant to report to the Business Office because the ENT Chief ordered a fact-finding investigation; 3. On August 22, 2016, Supervisor-1 instructed Complainant to provide a response to her involvement in alleged incidents that occurred in the ENT Clinic dating back to June 2016; 4. In April 2017, a Resident Physician accused Complainant of failing to schedule a patient’s appointment; 5. On July 10, 2017, a Resident Physician verbally assaulted Complainant; 6. On December 7, 2017, the Business Office Chief (BOC-1) detailed Complainant to Physical Medicine and Rehabilitation Services (PM&RS) for 15 days; 7. On December 8, 2017, BOC-1 instructed Complainant not to go to the ENT Clinic because a Physician Assistant (PA) complained that Complainant’s presence created a hostile work environment; 8. On January 4, 2018, the Interim Business Office Chief (BOC-2) informed Complainant that she was the subject of a fact-finding investigation due to PA’s allegations against her; 9. On January 9, 2018, and continuous, the new PM&RS Chief questioned Complainant’s whereabouts; 10. On January 10, 2018, Complainant’s supervisor (Supervisor-2) informed her that she would be returning to the ENT Clinic to resume her duties; 11. On January 12, 2018, Supervisor-2 issued Complainant a proposed letter of reprimand; 12. On February 1, 2018, BOC-2 sent Complainant a meeting request for February 2, 2018, when she told Complainant that it was not safe for her to work in the ENT Clinic due to the high level of stress; 13. From March 5-29, 2018, unidentified individuals attempted to sabotage Complainant’s work; 14. Beginning on May 22, 2018, the new Interim Business Office Chief (BOC-3) informed Complainant that he had received many reports of contact from pharmacists regarding Complainant’s work performance; 15. On May 25, 2018, BOC-3 instructed Complainant not to schedule appointments until further notice, pending the outcome of a fact-finding investigation; 16. On June 12, 2018, the Business Office Chief (BOC-4) temporarily assigned Complainant duties involving appointment reminder/return-to-clinic calls and other administrative tasks pending the outcome of a fact-finding investigation; 17. In June and July 2018, BOC-4 required Complainant to go through several trainings to get her scheduling keys returned; 18. On October 10, 2018, the Assistant Business Office Chief assigned Complainant 400 return-to-clinic calls; 19. On November 2, 2018, the Assistant Business Office Chief asked Complainant about the status of the 400 return-to-clinic calls; 20. On November 8, 2018, BOC-4 met with Complainant and Pharmacy Service staff, who proposed that Complainant’s scheduling keys be taken away from her; and 21. As of the date she filed her complaint and continuing, BOC-4 has not provided Complainant with an assigned work area or section. 2020005155 3 After its investigation into the complaint, the Agency provided Complainant with a copy of the report of investigation and notice of right to request a hearing before an Equal Employment Opportunity Commission (EEOC or Commission) Administrative Judge (AJ). Complainant timely requested a hearing. The Agency submitted a motion for a decision without a hearing. The AJ subsequently issued a decision by summary judgment in favor of the Agency. The Agency issued its final order adopting the AJ’s finding that Complainant failed to prove discrimination as alleged. The instant appeal followed. The Commission's regulations allow an AJ to grant summary judgment when he or she finds that there is no genuine issue of material fact. 29 C.F.R. § 1614.109(g). An issue of fact is “genuine” if the evidence is such that a reasonable fact finder could find in favor of the non- moving party. Celotex v. Catrett, 477 U.S. 317, 322-23 (1986); Oliver v. Digital Equip. Corp., 846 F.2d 103, 105 (1st Cir. 1988). A fact is “material” if it has the potential to affect the outcome of the case. In rendering this appellate decision we must scrutinize the AJ’s legal and factual conclusions, and the Agency’s final order adopting them, de novo. See 29 C.F.R. § 1614.405(a)(stating that a “decision on an appeal from an Agency’s final action shall be based on a de novo review…”); see also Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO-MD-110), at Chap. 9, § VI.B. (as revised, August 5, 2015)(providing that an administrative judge’s determination to issue a decision without a hearing, and the decision itself, will both be reviewed de novo). In order to successfully oppose a decision by summary judgment, a complainant must identify, with specificity, facts in dispute either within the record or by producing further supporting evidence, and must further establish that such facts are material under applicable law. Such a dispute would indicate that a hearing is necessary to produce evidence to support a finding that the agency was motivated by discriminatory animus. Here, however, Complainant has failed to establish such a dispute. Even construing any inferences raised by the undisputed facts in favor of Complainant, a reasonable fact-finder could not find in Complainant’s favor. Upon careful review of the AJ’s decision and the evidence of record, as well as the parties’ arguments on appeal, we conclude that the AJ correctly determined that the preponderance of the evidence did not establish that Complainant was discriminated against by the Agency as alleged. Accordingly, we AFFIRM the Agency’s final order adopting the AJ’s decision. STATEMENT OF RIGHTS - ON APPEAL RECONSIDERATION (M0920) The Commission may, in its discretion, reconsider this appellate decision if Complainant or the Agency submits a written request that contains arguments or evidence that tend to establish that: 1. The appellate decision involved a clearly erroneous interpretation of material fact or law; or 2020005155 4 2. The appellate decision will have a substantial impact on the policies, practices, or operations of the agency. Requests for reconsideration must be filed with EEOC’s Office of Federal Operations (OFO) within thirty (30) calendar days of receipt of this decision. If the party requesting reconsideration elects to file a statement or brief in support of the request, that statement or brief must be filed together with the request for reconsideration. A party shall have twenty (20) calendar days from receipt of another party’s request for reconsideration within which to submit a brief or statement in opposition. See 29 C.F.R. § 1614.405; Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO MD-110), at Chap. 9 § VII.B (Aug. 5, 2015). Complainant should submit his or her request for reconsideration, and any statement or brief in support of his or her request, via the EEOC Public Portal, which can be found at https://publicportal.eeoc.gov/Portal/Login.aspx Alternatively, Complainant can submit his or her request and arguments to the Director, Office of Federal Operations, Equal Employment Opportunity Commission, via regular mail addressed to P.O. Box 77960, Washington, DC 20013, or by certified mail addressed to 131 M Street, NE, Washington, DC 20507. In the absence of a legible postmark, a complainant’s request to reconsider shall be deemed timely filed if OFO receives it by mail within five days of the expiration of the applicable filing period. See 29 C.F.R. § 1614.604. An agency’s request for reconsideration must be submitted in digital format via the EEOC’s Federal Sector EEO Portal (FedSEP). See 29 C.F.R. § 1614.403(g). Either party’s request and/or statement or brief in opposition must also include proof of service on the other party, unless Complainant files his or her request via the EEOC Public Portal, in which case no proof of service is required. Failure to file within the 30-day time period will result in dismissal of the party’s request for reconsideration as untimely, unless extenuating circumstances prevented the timely filing of the request. Any supporting documentation must be submitted together with the request for reconsideration. The Commission will consider requests for reconsideration filed after the deadline only in very limited circumstances. See 29 C.F.R. § 1614.604(c). COMPLAINANT’S RIGHT TO FILE A CIVIL ACTION (S0610) You have the right to file a civil action in an appropriate United States District Court within ninety (90) calendar days from the date that you receive this decision. If you file a civil action, you must name as the defendant in the complaint the person who is the official Agency head or department head, identifying that person by his or her full name and official title. Failure to do so may result in the dismissal of your case in court. “Agency” or “department” means the national organization, and not the local office, facility or department in which you work. If you file a request to reconsider and also file a civil action, filing a civil action will terminate the administrative processing of your complaint. 2020005155 5 RIGHT TO REQUEST COUNSEL (Z0815) If you want to file a civil action but cannot pay the fees, costs, or security to do so, you may request permission from the court to proceed with the civil action without paying these fees or costs. Similarly, if you cannot afford an attorney to represent you in the civil action, you may request the court to appoint an attorney for you. You must submit the requests for waiver of court costs or appointment of an attorney directly to the court, not the Commission. The court has the sole discretion to grant or deny these types of requests. Such requests do not alter the time limits for filing a civil action (please read the paragraph titled Complainant’s Right to File a Civil Action for the specific time limits). FOR THE COMMISSION: ______________________________ Carlton M. Hadden’s signature Carlton M. Hadden, Director Office of Federal Operations March 24, 2022 Date