Quality Motels of Colorado, Inc.Download PDFNational Labor Relations Board - Board DecisionsMar 25, 1971189 N.L.R.B. 332 (N.L.R.B. 1971) Copy Citation 332 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Quality Motels of Colorado , Inc. and Hotel & Restaurant Employees and Bartenders Internation- al Union, Local No. 14 , AFL-CIO. Case 27-CA-2847 March 25, 1971 By CHAIRMAN MILLER AND MEMBERS BROWN AND JENKINS On June 29, 1970, Trial Examiner Herman Coren- man issued his Decision in the above-entitled pro- ceeding finding that the Respondent had engaged in and was engaging in certain unfair labor practices in violation of the National Labor Relations Act, as amended, and recommending that it cease and desist therefrom and take certain affirmative action, as set forth in the attached Trial Examiner's Decision. The Trial Examiner further found that the Respondent had not engaged in certain other unfair labor practices alleged in the complaint and recommended dismissal as to them. Thereafter, the Respondent filed exceptions to the Trial Examiner's Decision and a supporting brief.' The General Counsel filed limited cross-exceptions to the Trial Examiner's Decision, a supporting brief, and a brief in answer to the Respondent's exceptions. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the National Labor Relations Board has delegated its powers in connection with this case to a three-member panel. The Board has reviewed the rulings of the Trial Examiner made at the hearing and finds that no prejudicial error was committed. The rulings are hereby affirmed. The Board has considered the Trial Examiner's Decision, the exceptions, the briefs, and the entire record in the case, and hereby adopts the findings, conclusions, and recommendations of the Trial Examiner. ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Relations Board adopts as its Order the Recommend- ed Order of the Trial Examiner and hereby orders that the Respondent, Quality Motels of Colorado, Inc., Denver, Colorado, its officers, agents, successors, and assigns, shall take the action set forth in the Trial Examiner's Recommended Order.2 CHAIRMAN MILLER, concurring separately: I would concur with my colleagues in finding an ' The Respondent's request for oral argument is hereby denied as in our opinion the record, including the exceptions and briefs, adequately presents the issues herein and the positions of the parties. 2 In footnote 8 of the Trial Examiner's Decision substitute "20" for "10" 8(a)(5) violation in this case , but only upon narrow grounds. The Trial Examiner , whose findings and conclu- sions are adopted by my colleagues , erred , in my view, in several respects. First , he finds a refusal to bargain by Respondent's alleged procrastination in arranging meeting dates at the outset of the negotiation . There is no evidence in the record to the effect that the Union was not fully satisfied with this initial scheduling of meetings, and I find no basis for the Trial Examiner 's conclusion. Secondly, he finds that no impasse existed on November 21, relying heavily on the fact that the Union had agreed to submit Respondent 's last offer to the membership, albeit without favorable recom- mendation . Anyone experienced in negotiations knows that a Union's refusal to recommend a settlement is tantamount to rejection of the offer. Furthermore , the Respondent ' s version of the telephone conversation between its spokesman and the Union 's spokesman , which is credited by the Trial Examiner , demonstrates that the negotiations , howev- er brief , had produced final exchange wage offers by Respondent and the Union which were simply not acceptable to the respective other party . Witness the dialogue described in the first person by Respondent's spokesman: I said "Will you come down as much as a cent?" He said no. I said "What's to bargain about? We reached impasse?" He said "We are going to strike you." I said "So strike" In my view , there was an impasse on November 21.3 Since I find such an impasse, I would normally have found no violation when Respondent put into effect the wage schedule which it had last offered to the Union. But since the Union was still the employees' exclusive bargaining agent , Respondent was not entitled , in effectuating the increase , to utilize this increase in such manner as to undercut the Union's status and suggest , in effect, that employees abandon their representative. Thus, when Respondent , in its announcement of the increase, erroneously indicated that the Union had exceeded its statutory rights by seeking to bargain concerning the discharge of certain employees, and either misstating the law or illegally threatening employees, or both , by saying that employees refusing to cross a picket line "may suffer harsh conse- quences ," and by stating "If you continue to work here, you will receive these wages and fringe benefits and not have to pay union dues or initiation days. :1 The Respondent's resultant withdrawal of its last unacceptable offer was a tactical maneuver which was perfectly proper under these circumstances. 189 NLRB No. 49 QUALITY MOTELS OF COLORADO, INC 333 fees,"Respondent clearly ran afoul of its statutory obligation, and violated Section 8(a)(5) of the Act. For these reasons, but only for these reasons, I concur with the result herein, but would revise paragraph I(b) of the Order to read: Bargaining in bad faith with the aforesaid Union by engaging in unilateral action for the purpose of encouraging its employees to abandon the Union. TRIAL EXAMINER'S DECISION distance telephone service with the Bell system, makes room reservations with motels in other states, distributes national advertising for Quality Motels, and accepts charges on nationally circulated credit cards. The Respon- dent annually receives gross revenues exceeding $500,000 from this motor hotel , restaurant , and bar operation. On the foregoing facts, I find that the Respondent is an employer engaged in commerce within the meaning of Section 2(6) and (7) of the Act and that it will effectuate the purposes of the Act to assert jurisdiction herein . Floridian Hotel of Tampa, Inc, 124 NLRB 261. STATEMENT OF THE CASE HERMAN CORENMAN, Trial Examiner: This case was heard at Denver, Colorado, on March 31, April 1, and April 2, 1970, upon a complaint issued by the General Counsel of the Board February 12, 1970, and amendment thereto dated March 18, 1970 . The complaint was based on a charge and amended charge respectively filed and duly served on December 3, 1969, and February 6, 1970. The complaint alleged that Quality Motels of Colorado, Inc., herein called Respondent , was refusing to bargain in good faith with Hotel & Restaurant Employees and Bartenders International Union, Local No. 14, AFL-CIO, herein called the Union , and was interfering with , restraining, and coercing employees in violation of Section 8(a)(1) and (5) of the National Labor Relations Act, as amended, herein called the Act By its answer and amendment to answer filed, the Respondent denied ( 1) that it was an employer engaged in commerce within the meaning of the Act, (2) that the Union was a labor organization within the meaning of Section 2(5) of the Act, and (3) that it had engaged in the unfair labor practices alleged in the complaint. At the hearing, the General Counsel and the Respondent were represented by counsel All parties were given a full opportunity to examine and cross-examine witnesses, to introduce relevant evidence , and to file briefs . Briefs submitted by counsel for the General Counsel and the Respondent have been carefully considered. Upon the entire record in this case, including briefs of counsel, and from my observation of the witnesses, I make the following. FINDINGS OF FACT I THE BUSINESS OF THE RESPONDENT The Respondent is a Delaware corporation It has since June 1969 operated a motor hotel , restaurant , and bar situated at 1840 Sherman Street , Denver, Colorado, known as the Quality Motel, serving local and transient guests traveling in interstate commerce , less than 75 percent of whom remain as motel guests for a month or more. During the 6-month period immediately preceding the hearing, the Respondent purchased liquors valued in excess of $8,000 from dealers who had purchased and received the same from sources outside the State of Colorado. The Respon- dent's local manager is under the continuing supervision of officers and executives who maintain continuing contact by telephone and mail with him from Silver Spring , Maryland. Respondent furnishes its motel guests local and long II THE LABOR ORGANIZATION The Union at all times material herein has been , and is, a labor organization within the meaning of Section 2(5) of the Act. IIi. THE UNFAIR LABOR PRACTICES A. Background For some years prior to June 1969 , the aforesaid motel, restaurant, and bar at Denver , Colorado, was operated by the HKM Corporation, doing business in the name Diplomat Motor Hotel , herein called Diplomat . In June 1969, or thereabouts , the operation and control of the business was passed from the previous operator of the Diplomat to the Respondent . With the transfer of the operations to the Respondent , it took over the employment substantially in tact of the work force previously employed by Diplomat and continued in the operation of the motor hotel , restaurant , and bar. The Union for several years preceding 1969 had collective -bargaining relations with Diplomat . On March 7, 1969, Diplomat, questioning the Union 's representative status, filed with the Board an employer petition in Case 27-RM-288. Pursuant to this petition , an election was held on March 28, 1969 , by the Board as the exclusive representative of a unit of employees described as: All employees employed in the culinary department, waiters and waitresses , bartenders , maids, housemen, bellmen , and garage men; excluding part time painters, gardeners , guards, supervisors, as defined in the Act and all other employees. It is thus clear, and I find, that the Respondent , from the moment it assumed the operation of the aforesaid motor hotel , restaurant , and bar enterprise at Denver, on or about June 16, 1969, was bound by the aforesaid Board certification as a successor employer and was required by law to recognize and bargain with the Union as the exclusive representative of its employees described in the unit certified by the Board . Ray Brooks v. N L.R B., 348 U.S. 96. I have found that the Respondent is the successor to the HKM Corporation d/b/a Diplomat Motor Hotel within the meaning of such decisions as William J Burns Detective Agency, Inc., 182 NLRB No. 50; Cruise Motors, Inc, 105 NLRB 242, 247; and N L.R.B. v. Armato, 199 F.2d 800 (C.A. 7). 1 base this finding upon the fact that the employing industry has remained essentially the same despite the change in control Thus, the operation of the 334 DECISIONS OF NATIONAL LABOR RELATIONS BOARD motor hotel, restaurant, and bar with substantially the same employee complement continued without appreciable change after the transfer of control from Diplomat to the Respondent. B. Motion to Dismiss Complaint Contained in the Respondent's posthearing brief to the Trial Examiner is a motion to dismiss the complaint on the asserted ground that the complaint does not name as an additional party Respondent, Quality Courts Motel, Inc., which the Respondent contends is an indispensable party. The motion to dismiss is without merit, and it is denied. The Respondent's formal answer admits the allegations of paragraph ii(b) of the General Counsel's complaint which states that "Respondent maintained and at all times material, has maintained an office and place of business located at 1840 Sherman Street, Denver, Colorado, known as the Quality Motel and is, and at all times material herein has been engaged at said place of business in the business of operating a motor hotel." Although the Respondent made no contention either by its formal pleading or by calling any witness to testify as to the precise nature of the transfer from the Diplomat to the Respondent, or to the relationship between Quality Courts Motels, Inc., and the Respondent, it now for the first time claims in its motion to dismiss that Quality Courts Motels, Inc., "at the very least, is a joint employer, and it had the right to supervise and control employees at the motel and in fact exercised that right 11 In this connection, it is noted from an examination of the corporate reports of both the Respondent and Quality Courts Motels, Inc., that they have common executive officers who operate out of Silver Spring, Maryland. The records of the Secretary of State of Colorado show, however, that Quality Courts Motel, Inc., had no place of business in Colorado in 1969 and in fact withdrew from the state in June 1969 and surrendered its authority to transact business. At the same time, in June 1969, the Respondent commenced doing business in Colorado pursuant to certification of authority from the Secretary of State. Whatever the relationship may be between the Respon- dent and Quality Courts Motel, Inc., and assuming, arguendo, that they are "at least point employers," as the Respondent now contends for the first time, this would not preclude the General Counsel from proceeding alone against the Respondent. International Association of Machinists, AFL-CIO, 123 NLRB 627, fn. 2; Radio Officers Union v. N.L.R.B., 347 U.S. 17, 53; K-Mart, a Division of S. S. Kresge, 162 NLRB 498; International Union of Operating Engineers, 113 NLRB 655, 661. C. The September 26 Negotiation Meeting On June 16, 1969 , Murelli i directed a letter to the Respondent 's Silver Spring headquarters enclosing the Cosmopolitan Hotel agreement as its contract proposal and requesting a meeting as soon as possible for contract negotiations . On June 23 , Mr Dowiak, Quality Motels I Murelli was the Union's secretary-treasurer and business manager 2 it was developed at the hearing that Murelli gained possession of a yellow sheet of paper with a number of wage rates inserted thereon which Assistant General Counsel, replied requesting a copy of the benefit plan "described in Article 24 of the Cosmopolitan Hotel agreement." On June 27, Murelli transmitted a booklet to Dowiak describing the benefit plan and again requesting a meeting at "your earliest convenience." Murelli did not hear again from the Respondent until Dowiak's September 12 letter as follows: This is in response to your request for a bargaining session regarding the captioned. Representatives of Quality Motels of Colorado, Inc., Lessee and Operator of the captioned motel-restaurant complex, will be in Denver on Friday, September 26 to participate in a bargaining session . We have reserved a meeting room at the captioned motel for the entire day of September 26, commencing at 9:00 a.m. Please advise if the above meets with your approval. Representatives of the Respondent and the Union met at the Respondent's motel in Denver on September 26, 1970. Murelli was the spokesman for the Union and Keifer for the Respondent. Considerable progress was made in negotia- tions at the September 26 meeting which lasted from 9 a.m. to 6 p.m. with an approximate 3-hour break for lunch to afford Murelli opportunity to keep an important appoint- ment with his physician for a physical. The object of the Union during these negotiations was to procure an agreement providing for, as nearly as possible, the benefits of the Cosmopolitan Hotel agreement. At this meeting, Keller agreed to a checkoff provision and promised to agree to a union shop provision if the Union would make concessions on economic demands. Agreement in principle was reached on a health and welfare provision, furnishing uniforms, rest periods, a 42-hour workweek with overtime provisions, and relieving the garagemen of the obligation and expense of cleaning. The chief issue in dispute was the Union's request for a supplemental agreement for banquet waitresses. The Union wanted a higher wage scale for the banquet waitresses than the regularly employed dining room waitresses. Keller would not agree. During the course of the day, Keller made a wage proposal for each of the different job classifications which in many cases did not meet the rates of the Cosmopolitan Hotel contract.2 Keiler would not agree to Murelli's request for an additional classification of "Inspectress" to take some of the work load off the maids or to the hire of additional "housemen" to relieve the maids of some of the heavier work. There was no disagreement on tip distribution between the banquet manager and the banquet waitresses, and Keller agreed that the Union could police it to protect the waitresses' distribution. At the meeting's close, Murelli proposed that the negotiators meet late that night or through the week, but Keeler had made plans to leave town. No arrangements at the time were made for the next meeting. On October 8, 1969, Murelli directed a letter to Mr. Dowiak at the Respondent's business address in Silver Spring, Maryland, notifying him that he had met with the Quality Motel employees at Denver on September 26. Murelli recited in the letter that the employees "were disappointed in your offer and do want at least what the Respondent's negotiator Dowiak had prepared for his own use No claim is made that the figures on this yellow sheet were intended as a wage proposal QUALITY MOTELS OF COLORADO, INC. other union establishments in Denver are receiving." The letter requested "that we meet again in the very near future to settle our difficulties." Dowiak at first agreed to meet on November 13, but on October 22, 1969, Dowiak wrote Murelli from Silver Spring to advise of a further meeting date as follows: Representatives of Quality Motels of Colorado, Inc., Lessee and Operators of the captioned motel-restaurant complex now plan to be in Denver, Thursday November 20, 1969. We have reserved a meeting room at the captioned hotel for the entire day of November 20, commencing at 9:00 a.m. D. The November 20, 1969, Negotiation Meeting The parties met for the second time on November 20, 1969. As before, Keeler was the spokesman for the Respondent and Murelli for the Union. The meeting began at 9:30 a.m. and lasted til 6 or 7 p.m. At this second meeting, Keller presented an imcomplete counterproposal with language similar to the Cosmopolitan Hotel agreement which was in principle acceptable to Murelli. At this second meeting, Murelli abandoned his request for a provision that bellmen receive 30 cents guarantee per bag in tour luggage and his prior demand for the hire of an inspectress and houseman to take some of the work load off the maids. Keeler offered to grant the standard union-shop clause if agreement could be reached that day. The parties agreed to an expiration date and a 2-year term. The workweek and overtime provisions were agreed to. Agreement was not reached on the limit of number of rooms a maid would be requested to clean without extra compensation. Murelli agreed to forego his demand for a separate banquet supplement to the agreement in exchange for a union shop and an improved wage package which he could recommend to his membership. Keeler agreed to improve the wage package. At the November 20 meeting, the negotiators, inter aka, reached agreement on the issues of providing uniforms, workweek, overtime, health insurance, breaktime, tip distribution to banquet waitresses, vacations, and expira- tion date. It was understood that any agreement would require ratification by the membership. The November 20 meeting ended with Murelli's offer to abandon his demand for banquet supplemental rates higher than regular waitress rates, in exchange for union security and the Cosmopolitan wage rates Keller offered an improved wage scale falling only a few cents per hour under the Cosmopolitan Hotel scale.3 Keller testified that before presenting Murelli with this last wage proposal, he told Murelli These employees haven't had a raise since June. They are getting unhappy. We are tired of screwing around here with you We are not going to come out to Denver over and over again to go through this kind of charade We are going to caucus now and give you our last proposal. As I told you it would be, when, I said it was the last, it was the last, and you can take it or leave it. That was it. 335 When this last wage proposal was presented to Murelh by Keller toward the end of the November 20 meeting, Murelh credibly testified he told Keller that he would have to think about it, he didn't know whether he would recommend it, he would have to consult with others, and he would let Keller know his decision the following morning . Murelli asked to meet again the next day and maybe the day after. Murelli's testimony concerning Keiler's last wage propos- al was as follows: Keller wanted this to be his last proposal. He (Keller) said, "This is it . That is all he can go, and that's it." He made me understand that very emphatically, and he told me "Can you honestly recommend this to the membership?" and I told him "I will tell you-but I can't now. I will tell you after discussing it with the negotiating committee." After consulting with the other union people, the next day, Murelli phoned Keeler about 1 p.m. on November 21 and told him that he could not recommend that the membership accept the Respondent's proposal. Murelli testified that he told Keeler over the phone that he would present the Respondent's proposal to the membership honestly, that he would not intimidate them in any way, and the vote would be taken by secret ballot. When Keller inquired of Murellt if that meant a strike vote, Murelli testified that he replied as follows: Well, it's possible that there would be a strike, although, you know, it's always a last resort.-I told him that, of course, if they reject, then we may have to take a stnke vote, which is the normal process, and that would always be by secret ballot. Murelli further testified that he told Keiler the contract proposal would be submitted to the membership at the earliest possible time, and that he asked Keeler to stay over and meet again and possibly resolve the problem, but Keeler replied that he would have to take the next plane out of town. Murelli proposed that since he couldn't honestly recommend the proposal, "Why couldn't we meet again that night-and possibly come up with something else, and again Keeler replied that "he would have to leave town-that was it-this is all." Keiler's version of this telephone conversation between himself and Murelli on November 21 is as follows: I waited in my room and at approximately ten minutes to one, Mr. Murelli called and said, "We are rejecting it" I said, "What do you mean , `We are rejecting it"'? He said, "Well, I mean that I recommend that we reject it." I said, "I guess that means we don't have a contract." He said, "Do you want to stay and bargain?" I said, "What happened to all of those doctors' appointments?" He said, "Forget about the doctors' appointments. Do you want to stay and bargain?" I said, "Will you come down as much as a cent?" He said no. I said, "What's to bargain about? We reached impasse." He said, "We are going to strike you." I said, "So strike." He said, "You shouldn't have fired the bar boy and the bellman." I said, "What bellman?" He said, "You This wage offer appears on p 2 of Appendix A attached to the complaint 336 DECISIONS OF NATIONAL LABOR RELATIONS BOARD fired a bellman in September and all of the employees are mad about it " I said, "This is the first time I ever heard about it. That's a hell of a time to bring up the discharge of a bellman back in September." He said, "Well, they are mad about it." I said, "All right They are mad about it." He said, "If you don't agree to bargain some more, we are going to strike." I said again, "Are you going to come down9" He said no I said, "Well, that's it. There is nothing more to talk about. We made you proposals. We came up; you never came down " I said, "Good luck," and hung up Although Murelli's and Keiler's versions of the Novem- ber 21 phone conversation between one another do not vary in substance, I find Keller's version to more nearly relate the detail of the conversation. But, nevertheless, in accepting the Keiler's recital of the conversation, I must note that he admits that Murelli agreed to present the Respondent's proposal to the membership and repeatedly entreated Keller to remain and bargain, whereas Keeler insisted that "We reached impasse" and refused to negotiate further. Before Keeler left Denver that same afternoon of November 21 to fly back to Washington, D.C, he caused to be prepared and distributed to the employees a three page typewritten notice, notifying them, inter aha, that the Respondent was immediately "putting into effect all of the wages and other benefits we have offered to the Union " The notice which was distributed to the employees is reproduced hereafter as Appendix A.4 At the same time before leaving Denver on November 21, Keller prepared the following Western Union telegram for dispatch to Murelli. Mr. Murelli, since you refused our final offer, we have reached an impasse We therefore have withdrawn our offer from the tables. /s/ Leonard K Dowiak Quality Motels of Colorado, Inc E. The Respondent Ignores the Union's Additional Requests to Bargain Murelli was apprised by his secretary on the afternoon of Friday, November 21, concerning the notice to the employees and the telegram withdrawing the Respondent's proposal On the following Monday, he attempted first to reach Keller at the Quality Court headquarters in Silver Springs and was told he was not there He then placed a call twice to Mr Dowiak at Quality Court offices in Silver Spring, but was not permitted to talk with him, being told on the first occasion that Mr. Dowiak was in a meeting, and on the second occasion, after identifying himself, was told "I'm sorry, Mr Dowiak dust left town." Murelli did not attempt to contact either Keller or Dowiak again. Murelli met with the membership on November 25 and they discussed what had occurred. He then discussed the matter with his attorney and then concluded to file unfair i The notice may also he found attached to the General Counsel's complaint is Exhibit A labor practice charges with the Board, which he did on December 3, 1969. Murelli resigned from his positions of secretary-treasurer and business manager of the Union on January 1, 1970. On March 14, 1970, the Union was placed under a trusteeship by the International Union pursuant to its constitution, and Mr. Edward H Rovner was appointed trustee of the Union by the International President. Endeavoring to renew negotiations, Mr. Rovner called Mr. Dowiak's office in Silver Spring 2 days after he assumed his trusteeship of the Union. He identified himself to Mr. Dowiak's secretary and told her he wanted to speak to Mr. Dowiak concerning setting up a meeting for negotiations. The secretary reported to Rovner that she had given Dowiak the message and he would call Rovner after lunch However, Dowiak did not return the call. Rovner called Dowiak's office in Silver Spring again on March 23, 1970, and went through the same procedure of identifying himself to the secretary; the secretary reported she had given the message to Dowiak who would call back, but the promise to return the call was not kept. Rovner placed a third call and the secretary confirmed that she had given Dowiak the message. On the following day, Rovner phoned Keller at his firm's law office in Washington, D C , and told him of his desire to set up a negotiation meeting Keeler told Rovner he was not authorized to act further. Rovner told Keeler he would keep on trying to reach Dowiak On the same day, Rovner called Dowiak's office twice and was advised by Dowiak's secretary that Dowiak was receiving the messages and he would return the call Summarizing his futile attempts to reach Dowiak in March 1970, Rovner testified credibly and without contradiction, "That was a total of five times and always leaving the same message and never receiving a call back." F Analysis and Conclusionary Findings Although the Union requested early meetings, the Respondent nevertheless procrastinated in arranging meeting dates Thus there was a lapse of more than 3 months intervening between the Union's June 16 request for bargaining and the first meeting on September 26. Notwithstanding the Union's October 8 written request for another early meeting, the Respondent did not arrange a meeting until November 20, a date almost 2 months after the first meeting on September 26. These delays are not explained in the record I find that the delays were unreasonable and evinced a measure of bad faith on the part of the Respondent in its duty to "meet at reasonable times" with respect to "the negotiation of an agreement" within the requirements of Section 8(d) of the Act. The Respondent's unreasonable delays in meeting with the Union, notwithstanding Murelli's prompt requests for negotiation meetings, irrespective of whether they amount- ed to deliberate procrastination, nevertheless had the effect of generating unrest and suspicion, obstructed and delayed the conclusion of a bargaining contract, and disparaged the Union's status as bargaining representative. Little Rock Downtowner, Inc., 145 NLRB 1287, 1306, Miami Coca-Cola Keiler does not office with Quality Court in Silver Spring He is associated with an independent law firm situated in Washington, D C QUALITY MOTELS OF COLORADO, INC 337 Bottling Co, 150 NLRB 892, 896. It is well settled that an employer is required to attend to his bargaining obligation with the same degree of diligence as he would to important business matters B. F. Diamond Construction Co, 163 NLRB 161, 174, Bartlett-Collins Co., 140 NLRB 202; M Systems Inc, 129 NLRB 527, 549 In J. H Rutter Rex Manufacturing Company, Inc, 86 NLRB 470, the Board stated The obligation to bargain collectively surely encom- passes the affirmative duty to make expeditious and prompt arrangements, within reason, for meeting and confering. Agreement is stifled at its source if opportu- nity is not accorded for discussion or so delayed as to provoke or prolong unrest or suspicion. It is not unreasonable to expect of a party to collective bargaining that he display a degree of diligence and promptness in arranging for the elimination of obstacles thereto, comparable to that which he would display in his other business affairs of importance. I find that the conduct of the Respondent in unilaterally placing into effect the wage improvements and other benefits announced in its November 21 letter to its employees constituted a per se refusal to bargain and further served to manifest its bad faith bargaining. N L R B v. Benne Katz, 369 U.S 736. There existed no good faith impasse in negotiations to justify this unilateral action of the Respondent. In this connection, it is noted that the parties had met only twice, namely on September 26 and November 20. During these meetings, both sides evinced a reasoned flexibility in negotiations. The Union's demands were reasonable and a number of them with- drawn to achieve agreement. The Respondent likewise manifested a flexible position in bargaining and agreed to a number of the Union's proposals. Marked progress was achieved at both meetings, and, with the close of the second meeting held on November 20, the Union expressed a desire to give further consideration to the Respondent's last wage offer presented by the Respondent at that meeting On the following day, November 21, the Union notified the Respondent that, while it could not recommend acceptance of the Respondent's last proposal, it would be submitted to the membership. Additionally, the Union requested the Respondent to continue negotiation meetings that same day In view of the short time actually engaged in negotiations, the marked progress made in the two meetings, the willingness of the Union to submit the Respondent's contract proposal to the entire membership for consideration, and the express request of the Union for further negotiation, I find that the bargaining posture had not reached the point where both parties had reached such hard and fast positions as to foreclose further bargaining and create an impasse. See Flowers Baking Company, Inc, 169 NLRB No 101 (TXD) Lamb-Weston Inc, 148 NLRB 798, 808, enfd. 59 LRRM 2988 (C A 9). But assuming, arguendo, that an impasse in bargaining existed, although I have found to the contrary, I further find that the Respondent bargained in bad faith and by such conduct prevented the operation of a good faith impasse in bargaining. I have already found that the Respondent's unreasonable delay in arranging meetings, to the point that only two were held in a 5-month period from June 16 to November 20, constituted bad-faith bargaining. Additionally, I find that the Respondent 's conduct in withdrawing its entire contract proposal by its telegram of November 21 manifested , under all the circumstances, its bad-faith intention to discredit and disparage the Union. There was no reasonable justification for such conduct, and the Union had given it no cause for such precipitate action. The derogatory action of the Respondent in withdrawing its contract proposal is underscored by the Respondent's simultaneous action in unilaterally instituting the wage and benefit package which it had withdrawn from the Union. Although it is settled law that an employer may lawfully place into effect improved wage and other benefits no more favorable than those offered to the Union in a good-faith impasse situation ,6 this presupposes that the proposal to the Union remains open and is not withdrawn An employer who grants to its employees a wage and benefit package which it has withdrawn from the Union thereby disparages and derogates the Union's representative status; it signifies that it is granting to its employees wage and other benefits which it is now unwilling to offer to them through the Union . In such a situation the employer is bypassing the Union and dealing directly with the employees This conduct is a clear refusal to bargain in violation of Section 8(a)(5) of the Act . N.L.R B v Benne Katz, 369 U.S 736 (1962), May Stores v. N L R. B., 326 U.S . 376, 385, Medo Corp. v NLRB., 312 U.S 678, Cf. J I Case Co. v N.L.R.B, 321 U.S. 332, J H. Bonck Company, Inc, 170 NLRB No 164. The Respondent's bad faith in unilaterally instituting the November 21 benefit package is reflected in its comments in the November 21 letter to its employees announcing the benefits Thus , contrary to the facts , the November 21 letter recites that the Respondent 's representatives "came here on September 26, 1969 to bargain with the Union ; the Union had no proposals to make to us at that time." This recital unfairly overlooked the fact that with its June 16 written request to bargain , the Union had mailed to the Respondent its contract proposal . The November 21 letter also misstated to the employees that the Respondent was "prepared to negotiate on November 21 also, but again Mr Murelli claimed , he had a personal appointment." The accuracy of the above recital is refuted by Mr. Keiler's own testimony in the record as well as by the testimony of Murelli . The record testimony reflects that Murelli was willing to cancel his physician 's appointment on November 21 to meet and negotiate further with Keller if Keller would only meet with him The November 21 letter also inaccurately informed the employees that it would be illegal to engage in a strike over the discharge of the barboy and bellboy and it threatened them with "very harsh conse- quences" if they "picket or refuse to cross a picket line " It is well settled that the tenure of employment of employees is a mandatory subject of bargaining and that the Union in the absence of a no-strike clause may lawfully strike or take economic action to enforce its position Fibreboard Paper Products Corp v. N L R B, 379 U S. 203; 6 See N L R B v Crompton -Highland Mills, 337 U S 216 ( 1949), NLRB v U S Somcs Corp, 312 F 2d 610 (C A I) NLRB v Andreas Jergens Co, 175 F2d 130 (C A 9) 338 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Town & Country Mfg. Co. v. N.L. R B., 316 F .2d 847; Flowers Baking Co ., supra; Brown Transport Corp., 149 NLRB 954, enfd . in part 56 LRRM 2809 (C.A. 5); Alton- Arlans Department Store, Inc., 150 NLRB, 1303; J. H. Bonck Company, Inc., 170 NLRB No. 164. Finally to impress the employees with the futility of unionism and to completely discredit the Union , it said in its November 21 letter: We are immediately putting into effect all of the wages and other benefits we have offered to the Union. If you continue to work here, you will receive these wages and fringe benefits and not have to pay union dues or initiation fees. As is self evident from the foregoing language, the final appeal to the employees was an incitement and encourage- ment to abandon the Union . See Dixie Highway Express, 153 NLRB 1224. The conduct of Dowiak in refusing to talk to Union Representative Murelli on November 24, 1969, and to Union Representative Rovner in March 1970 and his avoidance of their phone calls seeking further bargaining furnished further evidence of the Respondent 's refusal to bargain and serves further to show the absence of good faith in the Respondent 's entire dealing with the Union, as well as the absence of a good -faith impasse in bargaining which , the Respondent asserts, legally justified its unilateral action on November 21, 1969. Even assuming , arguendo, the existence of an impasse on November 21, 1969, this would not justify a refusal to meet or deal with Rovner, a new representative , in March 1970 . N L R.B. v Dell, 283 F.2d 733 (C A. 5). Additionally, the threat of a possible strike by the Union did not operate to create an impasse or justify the Respondent 's unilateral action . J. H. Bonck Company Inc, 170 NLRB No. 164. What the court said in N L.R.B v. Dell, supra , is pertinent here: Whether a strike actually was intended by the Union at the time the "threatening" letter was written to the Company is problematical However, even accepting the Company's view that there was a "strike threat" as justified, such a threat does not warrant a refusal by the Company to bargain. "A strike does not in and of itself suspend the bargaining obligation, which would encompass a willingness , not a refusal , to meet and confer with the Union ." N.L.R.B . v. J. H. Rutter-Rex Mfg. Co, 5 Cir., 1957, 245 F.2d 594, 596, 40 LRRM 2213. The Supreme Court has pointed out that economic pressure from a Union is no excuse for a company to refuse to bargain. "The scope of § 8(b)(3) and the limitations on Board power which were the design of § 8(d) are exceeded , we hold, by inferring a lack of good faith not from any deficiencies of the Union 's performance at the bargaining table by reason of its attempted use of economic pressure , but solely and simply because tactics designed to exert economic pressure were employed during the course of the good faith negotiations ." N.L.R.B . v insurance Agents' International , 1960, 361 U.S. 477, 80 S.Ct . 4 L Ed 2d 454,464-465, 45 LRRM 2704. If there is no inconsisten- cy between a union 's applying economic pressure and good faith collective bargaining, and if "economic pressure" includes a full strike itself , then a fortiori the threat of a strike is not inconsistent with good faith collective bargaining. In summary, I find that the Respondent refused to bargain with, and bargained in bad faith with, the Union by the following conduct: (1) unreasonable delays in schedul- ing meetings, (2) unilaterally granting improved wages and benefits to the employees, (3) precipitously and without reasonable grounds withdrawing its contract proposal from the Union, (4) bypassing the Union and dealing directly with the employees, (5) disparaging the Union and encouraging employees to abandon the Union, and (6) refusing to meet, deal, and negotiate with the Union. G. The Discharge of the Barboy on November 20 The barboy assists the bartender. In the course of the November 20 contract negotiations, the wage rate for the barboy came under discussion. During a short recess in the negotiations, the Respondent discharged the barboy. When negotiations resumed, the Respondent's negotiators in- formed the union negotiators that there was no longer a barboy classification as they had just fired the barboy. When Murelli inquired "Why," Keeler credibly testified he replied, "We are in the red. We are getting redder. You saw the financial sheets. We had to save money somehow. We let him go" When Murelli pointed out that the barboy brings in a lot of business, Keeler replied, "I will tell you what! If it turns out that he brought in more business than we paid him in salary, we will hire him back." Keeler again told Murelli that it was the Respondent's "decision to make," to "save money somehow." Keeler was unmoved by Murelli's argument that the bartender would be very unhappy as the bartender and the barboy had been close friends for years. The General Counsel contends that the conduct of the Respondent in unilaterally abolishing the position of barboy and terminating the employment of the individual occupying that position thereby violated Section 8(a)(5) of the Act. There is no claim that the discharge of the barboy was discriminatorily motivated, and there is no evidence to rebut the Respondent's claim made during contract negotiations that the discharge was purely an economy measure. The disposition of this issue is not free from doubt. Technically the discharge violated Section 8(a)(5), Clover- leaf Cold Storage Co, 160 NLRB 1484 Here, although the employer did not bargain with the Union over its decision to eliminate the barboy position, it did notify the Union of its decision and the reason for the decision. In Ordent Orthodontic Laboratories, Inc., 156 NLRB 49, 62-65, the Trial Examiner, whose decision was adopted by the Board, devoted considerable discussion to the problem of the duty to bargain about layoffs. Concluding that the employer's layoff of three employees indefinitely without advance notice to the bargaining representative did not violate Section 8(a)(5) of the Act where it further appeared that the employer later explained to the union representative the economic reasons for the layoffs, the Trial Examiner pointed out that. . . . historically the persons most directly con- cerned - employers, employees, and their bargaining representatives - have avoided a construction of QUALITY MOTELS OF COLORADO, INC Section 8(a)(5) of the Act which would require an employer, each time economic conditions require him to lay off a single employee , to notify the bargaining representative in advance . This has been true , despite the fact that a layoff involves a change in a term or condition of employment and hence is technically in the sphere of mandatory bargaining . I subscribe to this interpretation of Section 8(a)(5) of the Act. The collective process functions more effectively, in my opinion , when it concerns itself with the overall problems of employer -employee relations . The details and the minutiae of employer-employee relations which arise every day in the operation of a business can best be handled under the scheme established in the collective bargaining contract , without having recourse to the Board available each time a union disagrees with an employer 's decision regarding such a matter The fact that the persons most directly concerned , and apparent- ly also the Board (citing The Great Atlantic & Pacific Tea Co., Inc., 150 NLRB 1222) have not over the years construed the Act as requiring advance notification to the bargaining agent in the case of the layoff of a single employee is not without significance . It would appear that the problem is one of determining where the line should be drawn. I am in accord with the aforesaid, rationale of the Trial Examiner in Ordent Orthodontic Laboratories, Inc, supra Therefore, finding that Keiler did explain to Murelli the reason for the layoff, I have concluded that although technically a violation of Section 8(a)(5) it would not effectuate the purposes of the Act to hold that the Respondent's conduct in laying off the barboy violated Section 8(a)(5) of the Act. Cf Kennecott Copper Corpora- tion, 148 NLRB 1653; Shell Oil Company, 149 NLRB 305, General Motors Corporation, 149 NLRB 396: Westinghouse Electric Corporation, 150 NLRB 1574; Lee Deane Products, Inc, 181 NLRB No. 168; Green Construction Company, 180 NLRB No. 85 (TXD), Burns Ford, Inc., 182 NLRB No. 113. Upon the basis of the entire record, I make the following. CONCLUSIONS OF LAW 1. The Respondent is an employer engaged in com- merce with the meaning of Section 2(6) and (7) of the Act 2. The Union is a labor organization within the meaning of Section 2(5) of the Act 3. All employees of the Respondent employed in the culinary department, waiters and waitresses, bartenders, maids , housemen , bellmen and garage men; excluding part time painters, gardeners , guards , and supervisors as defined in the Act and all other employees constitute a unit appropriate for the purposes of collective bargaining within the meaning of Section 9(b) of the Act. r The General Counsel's motion to correct record dated May 22 1970. by substituting documents attached to the motion described Answer G C Exh 1(g) Answer to Amendment to Complaint, G C Exh 10) and Amendment to Answer, G C. Exh I(k) if granted and such motion with the attached documents are by the Trial Examiner incorporated in the formal exhibits of the G C Exh I series s In the event no exceptions are filed as provided by Section 102 46 of the Rules and Regulations of the National Labor Relations Board, the findings, conclusions , recommendations and Recommended Order herein 339 4. The Union, at all times material herein , has been and now is the exclusive representative of all employees in the aforesaid appropriate unit for the purposes of collective bargaining within the meaning of Section 9(a) of the Act. 5. From the period commencing on June 16 , 1969, and at all times thereafter until the present , the Respondent in violation of Section 8(a)(5) and ( 1) of the Act has refused to bargain collectively with the Union and has bargained in bad faith by unreasonably delaying negotiations , precipi- tously and without good cause withdrawing an employer contract proposal, unilaterally granting a wage and benefits package to the employees , bypassing the Union and dealing directly with its employees in derogation of the Union's exclusive representative status, disparaging the Union and encouraging its employees to abandon the Union, and refusing on and after November 21, 1969, to meet, deal, or negotiate a collective-bargaining agreement with the Union. RECOMMENDED ORDER Upon the basis of the foregoing findings of fact and conclusions of law, and upon the entire record,? it Is recommended that the Respondent Quality Motels of Colorado, Inc , its officers , agents, successors , and assigns, shall: 1. Cease and desist from: (a) Refusing to bargain collectively with Hotel and Restaurant Employees and Bartenders International Un- ion, Local No. 14, AFL-CIO, with respect to wages, hours, and conditions of work , as the exclusive representative of its employees in the appropriate unit as found in this Decision. (b) Bargaining in bad faith with the aforesaid Union, delaying negotiations unreasonably , engaging in unilateral action , bypassing the Union and dealing directly with employees , disparaging the Union , and encouraging its employees to abandon the Union. 2. Take the following affirmative action to effectuate the policies of the Act: (a) Upon request, bargain collectively with Hotel and Restaurant Employees and Bartenders International Un- ion, Local No. 14, AFL-CIO, as the exclusive representa- tive of all employees in the appropriate bargaining unit and, if an understanding is reached , embody such understanding in a signed agreement (b) Post at its motel at Denver, Colorado, copies of the attached notice marked "Appendix ." 8 Copies of said notice, on forms provided by the Regional Director for Region 27 , after being duly signed by Respondent's representative , shall be posted by Respondent immediately upon receipt thereof and maintained by it for a period of 60 consecutive days thereafter in conspicuous places, includ- ing all places where notices to employees are customarily shall, as provided in Section 102 48 of the Rules and Regulations be adopted by the Board to become its findings conclusions , and order and all objections thereto shall be deemed waived for all purposes In the event that the Board 's Order is enforced by a Judgment of a United States Court of Appeals, the words in the notice reading " Posted by Order of the National Labor Relations Board" shall be changed to read "Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board - 340 DECISIONS OF NATIONAL LABOR RELATIONS BOARD posted. Reasonable steps shall be taken by Respondent to insure that said notices are not altered, defaced, or covered by any other material. (c) Notify the Regional Director for Region 27, in writing, within 20 days from the date of the receipt of this Decision, what steps the Respondent has taken to comply therewith.9 IT IS FURTHER RECOMMENDED that, except as hereinabove found, all other allegations in the complaint be dismissed. 9 In the event that this Recommended Order be adopted by the Board, this provision shall be modified to read "Notify said Regional Director, in writing, within 10 days from the date of this Order what steps the Respondent has taken to comply herewith " APPENDIX A NOTICE TO EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government WE WILL, upon request, bargain collectively in good faith with Hotel and Restaurant Employees and Bartenders International Union, Local No. 14, AFL-CIO, as the exclusive representative of all the employees in the unit herein set forth with respect to wages, rates of pay, hours of employment, and other conditions of employment and, if an understanding is reached, we will embody such understanding in a signed agreement. The appropriate bargaining unit is. All employees employed in the culinary depart- ment, waiters and waitresses, bartenders, maids, housemen, bellmen, and garage men; excluding part time painters, gardeners, guards, supervisors as defined in the Act and all other employees. QUALITY MOTELS OF COLORADO, INC (Employer) Date By (Representative) (Title) This is an official notice and must not be defaced by anyone. This notice must remain posted for 60 consecutive days from the date of posting and must not be altered, defaced, or covered by any other material. Any questions concerning this notice or compliance with its provisions, may be directed to the Board's Office, New Custom House, Room 260, 721 19th St., Denver, Colorado 80202 Telephone 297-3551. APPENDIX B QUALITY MOTEL [FORMERLY DIPLOMAT] 1840 Sherman Street Denver , Colorado 80203 [303] 244-4171 November 21, 1969 We would like to bring you up to date on our negotiations with the union which claims to represent you. We came here on September 26, 1969, to bargain with the union . The union had no proposals to make to us at that time and Mr Murelli, the union business agent, took 3 hours out of negotiations for a personal appointment, although he knew for weeks of the September 26 meeting date. We returned to Denver on November 20, 1969. The union again had no proposals to make although they had 2 months . We were prepared to negotiate on November 21 also, but again Mr. Murelli claimed had a personal appointment . Despite the union 's failure to give us a proposal since June 16, 1969 , or even to know how much some of you were earning , we presented the union with several proposals . By the end of the day , we had presented the union with our absolutely final offer. It included the following I Uniforms - if we require anyone to wear a uniform, we will supply and maintain the uniforms. 2 Overtime - we will pay time and a half for all hours worked over eight (8) in a day or 42 hours in a week. 3 Health Insurance - improved benefits at no cost to you. 4 Break Time- a fifteen (15) minute break twice a day 5. Vacation - one week after one ( 1) year, two (2) weeks after two years. QUALITY MOTELS OF COLORADO, INC. 341 UNION REQUESTED COMPANY OFFERED Date 1 year Accepted later Date Accepted 1 year later Chef 2.66 2.74 2.66 2.74 2d Cook 2.66 2.74 2.66 2.74 Swing Cook 2.27 2.36 2 . 27 2.36 Breakfast Cook 2.15 2.23 2.15 2.23 Asst Cook 1.94 2.03 1.94 2.03 Pantry 1.93 2.01 1.93 2.01 Pantry Helper 1.58 1.67 1.58 1.67 Dishwasher 1.50 1.55 1.50 1.55 Night Cleaner 1.47 1.56 1.47 1.56 Waiter/ Waitress 1.22 1 . 27 1.10 1.15 Busboy 1.37 1 .46 1.30 1.40 Bartender 2.25 2.34 2.25 2.34 Houseman 1.49 1.58 1.49 1.58 Bellmen . 79 .84 .79 .84 Maids 1.49 1 . 58 1.45 1.55 Garagemen 1.37 1.46 1.37 1.46 (Despite the fact that the union has requested wage rates money in the restaurant and bar every month we have had below what some of you are now making, we will not cut this motel anyone's rate of pay.) We have been informed by Mr. Murelh that he is going to We offered the raises despite the fact that we have lost take a vote to strike. He said he cannot recommend the contract to you because we had discharged a bellman some 342 DECISIONS OF NATIONAL LABOR RELATIONS BOARD time ago and a barman yesterday. No union can bargain to the point of having a strike over an issue of whom the company should hire. Therefore, any strike by the union would most likely be found to be an unfair labor practice by the National Labor Relations Board. Those who picket or refuse to cross a picket line, in such a case, may suffer very harsh consequences. We suggest that you consult an attorney or the National Labor Relations Board. No wages will be paid to strikers. No strikers are eligible for unemployment insurance. How much will the union pay you while you are on strike? Remember, you can vote not to strike You can come to work even though some of your fellow workers may be -led astray by an irresponsible union business agent. We are immediately putting into effect all of the wages and other benefits we have offered to the Union. If you continue to work here, you will receive these wages and fringe benefits and not have to pay union dues or initiation fees. The Company wishes you and your family continued good health and happiness in the coming holiday season. Sincerely, QUALITY MOTELS OF COLORADO, INC Copy with citationCopy as parenthetical citation