Phyllis Winston, Complainant,v.Donna Shalala, Secretary, Department of Health and Human Services, Agency.

Equal Employment Opportunity CommissionDec 13, 2000
01985752 (E.E.O.C. Dec. 13, 2000)

01985752

12-13-2000

Phyllis Winston, Complainant, v. Donna Shalala, Secretary, Department of Health and Human Services, Agency.


Phyllis Winston v. Department of Health and Human Services,

EEOC Appeal No. 01985752

12-13-00

.

Phyllis Winston,

Complainant,

v.

Donna Shalala,

Secretary,

Department of Health and Human Services,

Agency.

Appeal No. 01985752

Agency Nos. 081-94 and 213-94

DECISION

INTRODUCTION

Complainant timely initiated an appeal of a final agency decision

concerning her two complaints of employment discrimination in violation of

Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e

et seq. and the Rehabilitation Act of 1973, as amended, 29 U.S.C. � 791,

et seq.<1> The Commission accepts this appeal.

ISSUES PRESENTED

Whether complainant's first line supervisor, the Chief of the

Freedom-of-Information-Act (FOIA) Staff (hereinafter referred to as RMO1)

discriminated against complainant on the bases of religion (Christian),

race (black), sex (female), and physical disability (difficult pregnancy,

herniated disc), by giving her an annual performance appraisal rating

of �marginally successful� on September 15, 1993.

Whether RMO1 subjected complainant to harassment because of her race,

and retaliated against her for filing an EEO complaint on her performance

evaluation by taking various actions against complainant between November

3 and January 22, 1994, including: suspension of complainant's flex

schedule; restriction of her telephone usage; relocation of her desk;

and other actions.

BACKGROUND

The agency employed complainant as a Freedom-of-Information-Act (FOIA)

officer in the Center for Drug Evaluation Research - Food and Drug

Administration. She filed the two complaints referenced above, in which

she claimed that RMO1 discriminated against her on the bases of religion

(Christian), physical disability (difficult pregnancy, herniated disc),

gender, race (black) and reprisal. In Complaint No 081-94, she claimed

that RMO1 discriminated against her by giving her a performance rating of

minimally successful for the 1993 fiscal year (October 1, 1992 through

September 30, 1993). In Complaint No. 213-94, she claimed that RMO1

discriminated against her and retaliated against her for having filed

Complaint No. 081-94 by subjecting her to harassment between November 3,

1993, and January 22, 1994. As evidence of harassment, she cited the

following incidents:

On November 3, 1993, RMO1 allegedly refused to accept medical

documentation about complainant's need for temporary light duty work.

On November 5, 1993, RMO1 set complainant's working hours to 7:00 AM to

3:30 PM and suspended her maxi-flex-work schedule.

From November 5, 1993 to January 22, 1994, RMO1 charged complainant with

13.25 hours of AWOL.

On November 8, 1993, RMO1 had complainant's desk moved from her work

area, to a location about three feet from RMO1's office.

On November 8, 1993, as a result of her desk being moved, complainant

no longer had a telephone on top of her desk, and thereafter, RMO1

restricted complainant's use of the telephone for personal calls other

than for emergencies.

On November 8, 1993, RMO1 used a racial slur when referring to complainant

in a conversation with another employee.

On November 8, 1993, RMO1 threatened her own secretary with disciplinary

action for speaking to complainant or engaging in conversations with her.

The agency investigated the complaints and notified complainant of her

right to request a hearing before an administrative judge. Complainant

initially requested a hearing, but later withdrew her request.<2> Shortly

thereafter, the agency issued its final decision of no discrimination,

from which appellant now appeals.

ANALYSIS AND FINDINGS

Disability Discrimination

We first address complainant's Rehabilitation Act claim. To bring a

claim of disability discrimination, petitioner must first establish

that she has a disability within the meaning of the Rehabilitation Act.

Murphy v. United Parcel Service, Inc., 527 U.S. 516 (1999); Sutton

v. United Air Lines, Inc., 527 U.S. 471, 119 S.Ct. 2139, 2141-42

(1999); Albertsons, Inc., v. Kirkingburg, 527 U.S. 555 119 S.Ct. 2162,

2167-68 (1999). She would be disabled if she has, has a record of, or

is regarded as having a physical impairment that substantially limits

one or more of her major life activities. 29 C.F.R. � 1630.2(g).<3>

The term �substantially limits� means: unable to perform a major life

activity that the average person in the general population can perform. 29

C.F.R. � 1630.2(j)(1).

In support of her claim that she is disabled, complainant submitted

a disability certificate, medical status forms, and doctor's notes

indicating that, between November and December of 1993, she had to

remain in light duty status. Investigative Report, Exhibit (IRE) 8;

Appeal Brief Enclosure (ABE) L. A medical status form dated November 2,

1993, indicated that complainant could return to work for a period of

two weeks in light duty work status, and that light duty included: no

heavy lifting; no bending; no prolonged standing; and frequent breaks,

hourly if needed. IRE 8, p. 4. Complainant notified her supervisor of

the restrictions and requested the supervisor's assistance in obtaining

a light duty assignment. In a response letter dated November 8, 1993,

the supervisor indicated that she needed more information than what was

listed in the medical status form. IRE 8, p. 6. Complainant submitted the

same medical status form in response to the supervisor's request. IRE 8,

pp. 9-10. No further information was received from complainant until

December 1, 1993.

Complainant informed her supervisor that she had to report for surgery at

12:30 pm on December 1st, due to complications from her pregnancy. IRE

8, p. 13, Her physician, a specialist in obstetrics and gynecology,

recommended light duty and no heavy lifting at work after the surgery. IRE

8, p. 15. This physician signed a document entitled, �disability

certificate,� dated December 1, 1993, which stated that complainant

would be totally incapacitated between December 1 and December 8, 1993.

This document also stated that complainant would be recovered sufficiently

to return to light work duties on December 8, and that light duty work

included: no standing, lifting, or pushing heavy objects. IRE 8, p. 16.

From what little information is available, it appears that complainant

had been temporarily incapacitated because of her pregnancy, as none

of the medical documentation in the record substantiates, addresses or

otherwise pertains to her hernia.

Pregnancy itself is not considered to be a disability. Stewart

v. United States Postal Service, EEOC Request No. 05960071 (December

18, 1996). The Commission recognizes a limited circumstance, however,

in which complications from pregnancy can substantially limit a

major life activity, and therefore rise to the level of a disability.

See EEOC Compliance Manual, � 902, pp. 9-10 & n.10 (March 14, 1995).

In this case, although complainant claims that she had a difficult

pregnancy, the record does not contain any medical documentation of any

complications arising from her pregnancy that substantially limit any of

her major life activities.<4> Consequently, we find that complainant is

not an individual with a disability. We therefore turn to her claim of

disparate treatment and harassment on the bases of religion, race, sex,

and reprisal.

Complaint No. 081-94

To prevail in a disparate treatment claim such as this, complainant must

satisfy the three-part evidentiary scheme fashioned by the Supreme Court

in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973). She must

initially establish a prima facie case by demonstrating that she was

subjected to an adverse employment action under circumstances that

would support an inference of discrimination. Furnco Construction

Co. v. Waters, 438 U.S. 567, 576 (1978). The burden then shifts to

the agency to articulate a legitimate, nondiscriminatory reason for

its actions. Texas Department of Community Affairs v. Burdine, 450

U.S. 248, 253 (1981). To ultimately prevail, complainant must prove,

by a preponderance of the evidence, that the agency's explanation is

pretextual. Reeves v. Sanderson Plumbing Products, Inc., ____U.S.____,

120 S.Ct. 2097 (2000); St. Mary's Honor Center v. Hicks, 509 U.S. 502,

519 (1993); Pavelka v. Department of the Navy, EEOC Request No. 05950351

(December 14, 1995).

Proof of a prima facie case will vary depending on the facts of the

particular case. McDonnell Douglas, 411 U.S. at 804 n.14. While it

would be helpful for complainant to show that she was treated differently

than comparative employees outside of her protected group, the lack

of such a showing would not necessarily be fatal to the establishment

of a prima facie case. O'Connor v. Consolidated Coin Caters Corp., 507

U.S. 308, 312-13 (1996); Enforcement Guidance on O'Connor v. Consolidated

Coin Caters Corp., EEOC Notice No. 915.002, n.4 (September 18, 1996);

Carson v. Bethlehem Steel Corp., 82 F.3d 157, 159 (7th Cir. 1996).

In this case, the record establishes that on September 15, 1993,

complainant received an overall rating of �marginally successful� in her

performance evaluation for fiscal year 1993. IRE 7, p. 23. There is

no evidence in the record as to whether RMO1 gave marginally successful

ratings to individuals outside of complainant's protected groups who

had comparable performance records. We will therefore assume, for the

purposes of this analysis, that complainant has established a prima

facie case of discrimination on all bases claimed.

When asked by the EEO investigator why she gave complainant a marginal

performance rating for fiscal year 1993, RMO1 stated that the rating

reflected a decrease in the point value for the third element of her

performance appraisal, which was entitled: �audits reports from the FOI

tracking system to insure data entered is accurate and reflects the status

of the actions.�<5> RMO1 stated that on several occasions, complainant

responded to FOIA requests that had already been answered, thus

duplicating her efforts, and contributing to her backlog of unanswered

FOIA requests, which had been growing since 1992. RMO1 further stated

that complainant had been duplicating FOIA requests more frequently in

1993. IRE 5, p. 1. We find that the agency has articulated a legitimate

and non-discriminatory reason for giving complainant a marginally

successful appraisal rating in September 1993. Complainant must now show

that this reason is a pretext for discrimination. While disbelief of the

agency's articulated reasons does not compel a finding of discrimination

as a matter of law, disbelief of the reasons put forward by the agency,

together with the elements of the prima facie case, may suffice to show

intentional discrimination. Hicks, 509 U.S. at 511; Huerta v. Department

of the Air Force, EEOC Request No. 05930802 (April 1, 1994).

When asked why she believed that her minimally successful performance

evaluation resulted from religious discrimination, complainant replied

that in January of 1992, she heard a male FOIA technician make comments

about her religious faith, and that, in August of 1992, a female FOIA

technician told complainant that she heard this individual and RMO1 laugh

about how they were, �going to get Jesus out of the office.� IRE 4,

p. 1. RMO1 denied this allegation, and stated that complainant talked

extensively about her religion, to the point at which it made her fellow

employees uncomfortable. IRE 5, p. 2. At least one other FOIA technician

corroborated RMO1's account of the situation. IRE 6, p. 2.

Two of complainant's fellow FOIA staff members confirmed that complainant

had a large backlog of unanswered requests. IRE 6, pp. 1, 4-5. One of

these coworkers stated that she and several other FOIA technicians had to

form a team which met every Thursday to assist complainant in reducing her

backlog. This individual stated that complainant used them to do her work

for her, and that complainant preferred to socialize instead of doing her

share of the work. IRE 6, p. 5. On appeal, complainant argued that she

was not the only FOIA technician with a backlog of unanswered requests.

Complainant then refers to what she characterizes as an excerpt from the

FOIA request �pending list,� which is a cumulative list of all open FOIA

requests received by the branch. AFE G. This excerpt consists of about

86 backlogged FOIA requests. However, there is no information identifying

the employees responsible for processing the requests. Consequently,

it is not clear from this document whether and to what extent other FOIA

technicians had larger backlogs of unanswered requests than complainant.

On the basis of the foregoing, we find that RMO1's assessment of

complainant's job performance is supported by the record, and that

complaint has not presented evidence sufficient to show that RMO1's stated

reason for giving her a marginal performance evaluation for fiscal year

1993 was a pretext for discrimination on any basis. We now turn to the

second complaint.

Complaint No. 213-94

Harassment Based on Reprisal and Race

Complainant may establish a violation of Title VII by demonstrating

that, because of her race and her filing of complaint no. 081-94,

RMO1 subjected her to conduct so objectively offensive that it altered

the conditions of her employment, from the perspective of a reasonable

person in her position. Oncale v. Sundowner Offshore Services, Inc.,

523 U.S. 75, 81 (1998); Harris v. Forklift Systems, Inc., 510 U.S. 17,

21-22 (1993); Meritor Savings Bank F.S.B. v. Vinson, 477 U.S. 57,

67 (1986); Enforcement Guidance: Vicarious Liability for Unlawful

Harassment by Supervisors, EEOC Notice No. 915.002, p. 2 (June 18, 1999).

The conditions of employment are altered only if the harassment culminated

in a tangible employment action or was sufficiently severe or pervasive

to create a hostile work environment. Enforcement Guidance: Vicarious

Liability for Unlawful Harassment by Supervisors, supra. A tangible

employment action constitutes a significant change in employment status,

such as hiring, firing, suspension, non-promotion, reassignment with

significantly different responsibilities, or significant changes

in benefits. Burlington Industries, Inc., v. Ellerth, 524 U.S. 742,

761 (1998); Enforcement Guidance: Vicarious Liability for Unlawful

Harassment by Supervisors, at p. 8 & n. 31. Employment actions are

not tangible if they result only in an insignificant change in the

complainant's employment status. Enforcement Guidance: Vicarious

Liability for Unlawful Harassment by Supervisors, at p. 9.

We find that complainant established a claim of harassment based

on reprisal and race. The record reflects that complainant, who is

black, contacted an EEO counselor regarding her performance appraisal on

September 21, 1993 and filed complaint no. 081-94 on November 2, 1993.<6>

IRE 2, p. 1; IRE 3, p. 1. RMO1 became aware that complainant had gone to

a counselor by September 27, 1993, as evidenced by the fact that on that

date, RMO1 issued her staff a memorandum in which she referred to �the

recent discrimination charge filed against her.� ABE B. On November 4,

1993, RMO1 issued complainant an official conduct warning memorandum

for extremely low productivity. In that memorandum, RMO1 outlined

the corrective measures identified above as incidents (2) through (5).

She informed complainant that she would: suspend her flex schedule; put

her on a fixed schedule and charge her with AWOL every time she arrived

late or returned late from lunch; restrict her use of the telephone for

personal calls; and have her desk moved to where RMO1 could observe her.

IRE 9, pp. 3-4. These actions were carried out on November 5 and November

8, 1993, IRE 4, 5. On November 8, 1993, a male co-worker overheard

RMO1 call complainant a �black bitch.�<7> Between November 5, 1993,

and January 22, 1994, RMO1 charged her with several hours of AWOL.<8>

We must next determine whether or not these incidents are tangible

employment actions. This is significant because, when the harassment

does not result in a tangible employment action, the agency can raise

an affirmative defense to liability which it can meet by demonstrating

that it exercised reasonable care to prevent and correct promptly any

harassing behavior and that the employee unreasonably failed to take

advantage of any preventive or corrective opportunities provided by the

agency or to avoid harm otherwise. Faragher v. City of Boca Raton,

524 U.S. 775, 807 (1998); Burlington Industries, Inc., v. Ellerth,

524 U.S. 742, 765 (1998); Enforcement Guidance: Vicarious Liability for

Unlawful Harassment by Supervisors, at p. 12. If the actions taken by a

supervisor culminate in a tangible employment action, then that defense

is not available. Ellerth, 524 U.S. at 765; Faragher, 542 U.S. at 808;

Enforcement Guidance: Vicarious Liability for Unlawful Harassment by

Supervisors, at p. 7.

It is clear from the record that the racial epithet, RMO1's act of

requiring complainant to provide more specific medical documentation, and

RMO1's warning to her secretary not to talk too much with complainant were

not tangible employment actions. It is equally clear that the actions

that RMO1 took pursuant to the official conduct warning memorandum were

tangible employment actions. In its guidance the Commission noted

as an example the actions of a supervisor in a court case from the

Fourth Circuit. Those actions consisted of dramatically increasing the

plaintiff's workload, denying her the opportunity to attend a professional

conference, requiring her to monitor a co-worker, and generally giving her

undesirable assignments. The Commission suggested that this supervisor's

actions were substantial enough to significantly alter the conditions of

the plaintiff's employment, and therefore rose to the level of tangible

employment actions. Enforcement Guidance, EEOC Notice No. 915.002,

at p. 9, n.32.<9>

In the case before us, upon learning of the EEO complaint filed against

her, RMO1 essentially put complainant under a microscope, severely

restricting her day-to-day activities, subjecting her to extremely

close scrutiny, documenting every late arrival down to the minute,

and causing her to experience severe stress from the embarrassment and

humiliation that she experienced in front of her co-workers. Under the

guidelines established by the Commission, we find that actions described

as incidents (2) through (5) above constituted tangible employment

actions taken in reprisal for complainant's EEO activity. The timing

of RMO1's racial remark, together with the draconian nature of these

actions lead us to also conclude that RMO1 was motivated by unlawful

considerations of complainant's race. We therefore find that RMO1

harassed complainant based on reprisal and race, and that the agency

cannot raise an affirmative defense to liability.

Relief

Once discrimination is found, the agency is required to make complainant

"whole" by restoring her to a position where she would have been were

it not for RMO1's acts of discriminatory harassment and reprisal. Franks

v. Bowman Transportation Co., 424 U.S. 747, 764 (1976); Albemarle Paper

Co. v. Moody, 422 U.S. 405, 418 (1975); Wrigley v. United States Postal

Service, EEOC Petition No. 04950005 (February 15, 1996). The agency must

therefore award an appropriate remedy unless it can show, by clear and

convincing evidence, that appellant would not have been entitled to that

remedy even absent discrimination. Davis v. Department of Justice, EEOC

Request No. 05931205 (September 1, 1994); Day v. Mathews, 530 F.2d 1083,

1085(D.C. Cir. 1976); 29 C.F.R. �1614.501(c)(2). As we indicated earlier,

while the agency presented enough evidence to show that complainant's

conduct and performance merited disciplinary action by RMO1, it has not

shown that RMO1 would have taken those same measures if complainant had

not filed an EEO complaint against her. Having found that the agency

must award a remedy, we must now determine what that remedy is.

In this case, there are no indications in the record that complainant

incurred any quantifiable losses for which back pay would constitute

appropriate relief. She does claim that she was charged with AWOL as

a result of being monitored by RMO1. She also claims to have suffered

from emotional distress as a result of RMO1's treatment of her, which

may or may not have caused her to have a miscarriage. We will therefore

enter an order directing the agency to change any AWOL charge incurred

by complainant between November 5, 1993 and January 22, 1994 to �leave

without pay,� and to allow complainant to submit objective evidence in

support of her claim for compensatory damages. See Carle v. Department

of the Navy, EEOC Appeal No. 01922369 (January 5, 1993).

CONCLUSION

After a careful review of the record, including complainant's contentions

on appeal and arguments and evidence not specifically addressed in

this decision, the Commission AFFIRMS the agency's final decision with

respect to Complaint No. 081-94, but REVERSES that decision with respect

to Complaint No. 213-94. The agency is directed to implement the order

for relief set forth below.

ORDER (D1199)

Within thirty calendar days of the date that this decision becomes final:

The agency shall change any charge of absence-without-official-leave

(AWOL) incurred by complainant between November 5, 1993, and January

22, 1994 to �leave without pay,� and to expunge said AWOL charges from

complainant's official personnel records.

The agency shall conduct eight hours of training for the individual

identified as RMO1 which addresses her responsibilities under Title

VII of the Civil Rights Act of 1964. The training shall place special

emphasis on prevention and elimination of racial harassment and reprisal.

If RMO1 is no longer employed by the agency, the agency shall furnish

to the Compliance Officer an SF-50 standard personnel action form or

any other appropriate documentation identifying RMO1's date of departure.

The agency shall conduct a supplemental investigation for the purpose of

ascertaining the amount of compensatory damages, if any, that directly

and proximately resulted from RMO1's discriminatory harassment of

complainant on or after November 5, 1993. This investigation shall

include a request for documentation of all medical expenses. In addition,

the agency shall ask complainant to provide any other objective evidence

linking her medical treatment and any other damages to the discriminatory

actions of RMO1.

If complainant has been represented by an attorney (as defined by 29

C.F.R. � 1614.501(e)(1)(iii), the agency shall award her reasonable

attorney's fees incurred in the processing of the complaint. 29 C.F.R. �

1614.501(e). The award of attorney's fees shall be paid by the agency.

The attorney shall submit a verified statement of fees to the agency --

not to the Equal Employment Opportunity Commission, Office of Federal

Operations -- within thirty (30) calendar days of this decision becoming

final. The agency shall then process the claim for attorney's fees in

accordance with 29 C.F.R. � 1614.501.

The agency shall post at the Food and Drug Administration's Center for

Drug Evaluation Research copies of the attached notice. Copies of the

notice, after being signed by the agency's duly authorized representative,

shall be posted by the agency within thirty (30) calendar days of the

date this decision becomes final, and shall remain posted for sixty (60)

consecutive days, in conspicuous places, including all places where

notices to employees are customarily posted. The agency shall take

reasonable steps to ensure that said notices are not altered, defaced,

or covered by any other material. The original signed notice is to be

submitted to the Compliance Officer at the address cited in the paragraph

entitled "Implementation of the Commission's Decision," within ten (10)

calendar days of the expiration of the posting period.

The agency shall submit a report of compliance, as provided in the

statement entitled "Implementation of the Commission's Decision."

The report shall include supporting documentation of the agency's

calculation of back pay and other benefits due complainant, including

evidence that the corrective action has been implemented. The complainant

may petition for enforcement or clarification with respect to any aspect

of the order in dispute. The petition for clarification or enforcement

must be filed with the Compliance Officer, at the address referenced in

the statement entitled "Implementation of the Commission's Decision."

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0800)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement of

the order. 29 C.F.R. � 1614.503(a). The complainant also has the right

to file a civil action to enforce compliance with the Commission's order

prior to or following an administrative petition for enforcement. See 29

C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g). Alternatively,

the complainant has the right to file a civil action on the underlying

complaint in accordance with the paragraph below entitled "Right to File

A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408. A civil action for

enforcement or a civil action on the underlying complaint is subject to

the deadline stated in 42 U.S.C. � 2000e-16(c)(Supp. V 1993). If the

complainant files a civil action, the administrative processing of the

complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0800)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, MUST BE FILED

WITH THE OFFICE OF FEDERAL OPERATIONS (OFO) WITHIN THIRTY (30) CALENDAR

DAYS of receipt of this decision or WITHIN TWENTY (20) CALENDAR DAYS OF

RECEIPT OF ANOTHER PARTY'S TIMELY REQUEST FOR RECONSIDERATION. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANTS' RIGHT TO FILE A CIVIL ACTION (Q0400)

This decision affirms the agency's final decision/action in part, but it

also requires the agency to continue its administrative processing of a

portion of your complaint. You have the right to file a civil action in

an appropriate United States District Court WITHIN NINETY (90) CALENDAR

DAYS from the date that you receive this decision on both that portion

of your complaint which the Commission has affirmed AND that portion

of the complaint which has been remanded for continued administrative

processing In the alternative, you may file a civil action AFTER

ONE HUNDRED AND EIGHTY (180) CALENDAR DAYS of the date you filed your

complaint with the agency, or filed your appeal with the Commission.

If you file a civil action, YOU MUST NAME AS THE DEFENDANT IN THE

COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD OR DEPARTMENT HEAD,

IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME AND OFFICIAL TITLE.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole

discretion of the Court. Filing a request for an attorney does not

extend your time in which to file a civil action. Both the request and

the civil action must be filed within the time limits as stated in the

paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Frances M. Hart

Executive Officer

Executive Secretariat

__12-13-00_____________

Date

CERTIFICATE OF MAILING

For timeliness purposes, the Commission will presume that this decision

was received within five (5) calendar days after it was mailed. I certify

that this decision was mailed to complainant, complainant's representative

(if applicable), and the agency on:

__________________

Date

______________________________

1On November 9, 1999, revised regulations governing the EEOC's federal

sector complaint process went into effect. These regulations apply

to all federal sector EEO complaints pending at any stage in the

administrative process. Consequently, the Commission will apply the

revised regulations found at 29 C.F.R. Part 1614 in deciding the present

appeal. The regulations, as amended, may also be found at the Commission's

website at www.eeoc.gov.

2See Administrative Judge's Revised Order of Dismissal, dated February

22, 1995.

3The Rehabilitation Act was amended in 1992 to apply the standards in the

Americans with Disabilities Act (ADA) to complaints of discrimination by

federal employees or applicants for employment. The ADA regulations

set out at 29 C.F.R. Part 1630 apply to complaints of disability

discrimination. These regulations can be found on EEOC's website:

www.eeoc.gov.

4Under the Pregnancy Discrimination Act, 42 U.S.C. � 2000e(k)(1), claims

of discrimination based on pregnancy can be raised.

5RMO1 rated complainant on three elements, worth 40, 50 and 10 percent

of the overall evaluation, respectively. Employees were rated on a

scale of (1) through (5) with (5) denoting outstanding. A rating of

(3) corresponded to �fully successful� and a rating of (2) corresponded

to �marginally successful.� To arrive at a rating for each element,

the rating level would be multiplied by that element's weight and the

weighted score for that element entered. Then the weighted scores for all

three elements would be tallied for the total score that would determine

the overall rating. A total score between 200 and 299 corresponds to an

overall rating of marginally successful. Complainant was rated as fully

successful on element (1), fully successful on element (2) and marginally

successful on element (3). Her weighted scores for each element were:

120 (3 � 40); 150 (3 � 50); and 20 (2 � 10). Her total score was 290 (120

+ 150 + 20), which fell within the high end of the marginally successful

range. IRE 7, pp. 20-23. In the narrative section of the appraisal,

RMO1 indicated that complainant infrequently audited her pending list.

The record clearly indicates that the third element was not critical,

and RMO1 admitted as much. IRE 5, p. 1; ABE A, p. 3. Mathematically

however, the (2) rating on a non-critical element worth only ten points

was enough to pull complainant's total score down below the minimum of

�300" required for a �fully successful� overall performance rating.

6Commission policy protects a complainant from any act that is reasonably

likely to deter protected activity. See EEOC Compliance Manual - Volume

II, � 2 - Threshold Issues, EEOC Notice No. 915.003, p. 2-23 (May 12,

2000), and � 8 - Retaliation, EEOC Notice No. 915.003, p. 8-15 (May

20, 1998).

7A male FOIA technician gave a sworn and notarized statement that on

November 8, 1993, he witnessed RMO1 refer to complainant as a �black

bitch.� ABE K. Complainant contacted an EEO counselor about the

racial slur as soon as she heard about it. She maintained throughout

the processing of her complaint that RMO1 used the epithet in question.

RMO1 denied that she ever used the term �black bitch,� and maintained that

there were several versions of the incident floating around the office.

IRE 5, pp. 5-6. The EEO investigator tried to contact the individual

who claimed to have witnessed the incident, but that individual did not

return the investigator's telephone calls. It was not until complainant

filed an appeal that the witness submitted his one-sentence declaration

corroborating complainant's account of the incident. Nevertheless, the

agency has not presented any documents or statements which discredit

this witness's statement, or which undermine his credibility, despite

having the opportunity to do so on appeal. We therefore find, as a

matter of fact, that RMO1 made the racial remark attributed to her.

8The exact amount of AWOL that complainant was charged with cannot be

readily ascertained from the record. Complainant claims that she was

charged with 13.25 hours of AWOL between November 5, 1993, and January

22, 1994. IRE 4, p. 4; IRE 8, p. 12. Subsequently issued notices of

suspension and removal, however, indicate that RMO1 charged complainant

with 8.75 hours of AWOL during that time frame. IRE 9, pp. 7, 33-34.

9 In so doing, the Commission expressly disagreed with the Fourth

Circuit's contrary holding in that case. Id., citing Reinhold

v. Commonwealth of Virginia, 151 F.3d 172 (4th Cir. 1998).