Peter Cano, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, (Western Area), Agency.

Equal Employment Opportunity CommissionDec 8, 2009
0120073265 (E.E.O.C. Dec. 8, 2009)

0120073265

12-08-2009

Peter Cano, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, (Western Area), Agency.


Peter Cano,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

(Western Area),

Agency.

Appeal No. 0120073265

Agency No. 4E852001806

DECISION

On July 12, 2007, complainant filed an appeal from the agency's June 12,

2007 final decision concerning his equal employment opportunity (EEO)

complaint alleging employment discrimination in violation of Title VII

of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. �

2000e et seq. The appeal is deemed timely and is accepted pursuant

to 29 C.F.R. � 1614.405(a). For the following reasons, the Commission

AFFIRMS the agency's final decision.

ISSUE PRESENTED

Whether complainant established that he was subjected to a hostile work

environment or disparate treatment based on his sex, race, national

origin and/or reprisal.

BACKGROUND

At the time of events giving rise to this complaint, complainant worked

as a Supervisor, Customer Services at the Downtown Station, located in

Peoria, Arizona. On December 5, 2006, complainant filed an EEO complaint

alleging that he was discriminated against on the bases of race/national

origin (Mexican-American), sex (male), and reprisal for prior protected

EEO activity [under Title VII], when, on August 1, 2006, and prior, he was

subjected to a hostile work environment created by the Postmaster (P1).

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of his right to request

a hearing before an EEOC Administrative Judge (AJ). When complainant

did not request a hearing within the time frame provided in 29 C.F.R. �

1614.108(f), the agency issued a final decision (FAD) pursuant to 29

C.F.R. � 1614.110(b).

Final Agency Decision

The FAD explained that complainant alleged that he was subjected to a

hostile work environment created by P1 (Hispanic male). Specifically,

complainant contends that on August 1, 2006, in an email message to the

Manager, Post Office Operations (M1), P1 stated, "...Peter Cano is the

supervisor now at DTS and to tell you the truth between him and [the

Station Manager] (Mexican-American male)... you don't have enough brains

to make one taco." Complainant further testified that on August 7, 2006,

he noticed an email from P1 to M1 regarding a day off he had requested

in advance to attend a funeral out of town. Complainant stated that his

credibility was called into question in the email message, and asserts

that other supervisors are not harassed and accused of being deceitful

about personal issues in order to take pre-approved leave.

Complainant further testified that P1 has accused him of falsifying

Time and Attendance Collection System (TACS) records by inputting his

own time in order to benefit personally. He contends that, unlike most

supervisors, he has been required to punch the clock manually instead of

being accorded automatic clock rings. Additionally, complainant asserts

that he was treated differently than other supervisors, specifically, an

Anglo American male (A1) and an Anglo American female (A2). He contends

that they were allowed to remain on automatic clock rings, whereas he

was not. The FAD found that complainant further alleges that both A1

and A2 were given the opportunity to act as postmaster in the absence of

P1, whereas, he and the Station Manager were not. Complainant contends

that P1 reassigned him to the Downtown Station, and placed him under

a microscope. He also contends that P1 would send other supervisors to

perform Customer Service Daily Reporting Service (CSDRS) audits in an

effort to uncover infractions for which he would be held accountable.

Complainant testified that the stress created by P1's actions eventually

took its toll on him and caused him to seek medical attention. The FAD

noted that complainant stated that he was off work for medical reasons

from February through April 2006, and again for two weeks in November

2006, just prior to his resignation.

The FAD found that the alleged harassment, taken together, is not severe

or pervasive enough to be considered unlawful. The FAD concluded that

the claim of a hostile work environment fails. The FAD further found

that complainant could establish that he previously engaged in protected

EEO activity, and therefore, he was unable to establish a prima facie

case of retaliatory animus relative to management's actions.

The FAD further noted that the agency articulated legitimate,

nondiscriminatory reasons for its actions. Specifically, the FAD found

that P1 acknowledged that his "taco" comment was made in poor taste.

P1 stated, however, that his choice of words were used to convey his

feelings about a situation wherein reports were not being timely completed

and the station manager did not follow up. The FAD found that P1 stated

that the comment was made by one Hispanic individual referring to another

Hispanic individual, and that the comment had no malicious intent.

As to complainant's claim that he was the only supervisor required to

make manual clock rings, or that he was the only supervisor reassigned

from his station, the FAD found that this was not supported by the

evidence of record. The FAD found that additionally, P1 refuted

complainant's claims that he was accused of falsifying clock rings.

P1 testified that he only sought clarification from M1 as to why there

was an input into the TAGS system reflecting complainant's I.D. on a

day when he was supposedly not at work. In response to complainant's

claim that P1 questioned some leave that he had taken, P1 asserted that

he simply questioned the rationale of M1 in allowing his supervisors to

be off on Mondays when Monday was the busiest work day. Responding to

complainant's claim regarding the CSDRS audit, P1 testified that it was

another supervisor's decision to conduct the audit and that the audit was

conducted by that supervisor while he served as the OIC in P1's absence.

He stated that the supervisor conducted the audit before the District

conducted their audit, to ensure that everything was in order. The FAD

found that complainant did not satisfy his burden of showing that the

agency's reasons were more likely than not, pretexts for discriminatory

animus. The decision concluded that complainant failed to prove that he

was subjected to discrimination as alleged.

CONTENTIONS ON APPEAL

On appeal, complainant makes no new arguments. The agency asks the

Commission to affirm the FAD.

ANALYSIS AND FINDINGS

As this is an appeal from a decision issued without a hearing, pursuant

to 29 C.F.R. � 1614.110(b), the agency's decision is subject to de novo

review by the Commission. 29 C.F.R. � 1614.405(a). See EEOC Management

Directive 110, Chapter 9, � VI.A. (November 9, 1999) (explaining that

the de novo standard of review "requires that the Commission examine

the record without regard to the factual and legal determinations of the

previous decision maker," and that EEOC "review the documents, statements,

and testimony of record, including any timely and relevant submissions

of the parties, and . . . issue its decision based on the Commission's

own assessment of the record and its interpretation of the law").

Hostile Work Environment Harassment

To establish a claim of harassment a complainant must show that: (1)

they belong to a statutorily protected class; (2) they were subjected to

harassment in the form of unwelcome verbal or physical conduct involving

the protected class; (3) the harassment complained of was based on

their statutorily protected class; (4) the harassment affected a term or

condition of employment and/or had the purpose or effect of unreasonably

interfering with the work environment and/or creating an intimidating,

hostile, or offensive work environment; and (5) there is a basis for

imputing liability to the employer. See Henson v. City of Dundee, 682 F.2d

897 (11th Cir. 1982). Further, the incidents must have been "sufficiently

severe or pervasive to alter the conditions of [complainant's] employment

and create an abusive working environment." Harris v. Forklift Systems,

Inc., 510 U.S. 17, 21 (1993). The harasser's conduct should be evaluated

from the objective viewpoint of a reasonable person in the victim's

circumstances. Enforcement Guidance on Harris v. Forklift Systems Inc.,

EEOC Notice No. 915.002 at 6 (March 8, 1994).

With respect to element (5), an employer is subject to vicarious

liability for harassment when it is created by a supervisor with immediate

(or successively higher) authority over the employee. See Burlington

Industries, Inc., v. Ellerth, 524 U.S. 742, 118 S.Ct. 2257, 2270 (1998);

Faragher v. City of Boca Raton, 524 U.S. 775, 118 S.Ct. 2275, 2292-93

(1998). However, where the harassment does not result in a tangible

employment action the agency can raise an affirmative defense, which is

subject to proof by a preponderance of the evidence, by demonstrating:

(1) that it exercised reasonable care to prevent and correct promptly

any harassing behavior; and (2) that complainant unreasonably failed to

take advantage of any preventive or corrective opportunities provided

by the agency or to avoid harm otherwise. See Burlington Industries,

supra; Faragher, supra; Enforcement Guidance: Vicarious Liability for

Unlawful Harassment by Supervisors, EEOC Notice No. 915.002 (June 18,

1999). This defense is not available when the harassment results in a

tangible employment action (e.g., a discharge, demotion, or undesirable

reassignment) being taken against the employee. In the case of co-worker

harassment, an agency is responsible for acts of harassment in the

workplace where the agency (or its agents) knew or should have known of

the conduct, unless it can show that it took immediate and appropriate

corrective action. Id.

Here, complainant has not established element (4), namely, that the

harassment was sufficiently severe or pervasive to alter the conditions of

[complainant's] employment and create an abusive working environment.

Although complainant contends that he required time off work and

ultimately resigned because of the workplace conduct, from the objective

viewpoint of a reasonable person in the victim's circumstances, we do not

find that the conduct at issue was severe or pervasive. Additionally,

the medical evidence in the record does not indicate that complainant

had to take leave because of harassment at work. We note that we do not

have the benefit of an Administrative Judge's findings after a hearing,

and therefore, we can only evaluate the facts based on the weight of

the evidence presented to us.

In addition, we note that although complainant claims that he resigned

on November 27, 2006, in order to avoid further medical problems due to

the harassment, constructive discharge was not an accepted issue in the

complaint. Complainant was notified by letter dated February 15, 2006,

that the issue to be investigated was "hostile work environment" which

took place "on August 1, 2006, and prior," and there is no indication

that complainant objected to the framing of the issues. Regardless, as

complainant has not shown that a reasonable person in his position would

have found the working conditions intolerable (based on the incidents

described in this record) and/or that conduct which constituted prohibited

discriminatory treatment created intolerable working conditions, he

cannot show that his resignation was involuntary.1

Disparate Treatment Claims

Briefly, we address complainant's claims that he was: (a) placed on manual

clock rings, while others were not, (b) subjected to a surprise audit,

(c) not permitted to be an Acting Postmaster; and (d) was reassigned to

the Downtown Station so that P1 could watch him closely. The allocation

of burdens and order of presentation of proof in a Title VII case

alleging disparate treatment discrimination is a three step procedure:

complainant has the initial burden of proving, by a preponderance of

the evidence, a prima facie case of discrimination; the burden then

shifts to the employer to articulate some legitimate, nondiscriminatory

reason for its challenged action; and complainant must then prove, by a

preponderance of the evidence, that the legitimate reason offered by the

employer was not its true reason, but was a pretext for discrimination.

McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973).

Assuming complainant could establish a prima facie case of discrimination

on the alleged bases, the agency has articulated legitimate,

nondiscriminatory reason for its actions. Specifically, P1 denied that

the requirement concerning manual clock rings only applied to complainant.

P1 stated: "I place all of my supervisors on manual clock rings so that

they are paid for every hour they work. This also minimizes compensatory

time issues. This is actually a benefit for the supervisors as they

are paid for the overtime they work." ROI, Affidavit B, at 11. As to

the audit, P1 stated that it was conducted by another supervisor when P1

was absent from work, and that P1 did not direct that supervisor to do

the audit. Id. at 12. P1 further noted that the supervisor conducted

the audit in advance of an audit from the district to ensure everything

was in order. Id. P1 also stated that he believed that an audit was also

conducted on A2. Id. As to the claim concerning not being asked to act

as Postmaster, P1 admitted that individuals not in complainant's protected

groups have acted as supervisor, but he noted that complainant never made

him aware he was interested in acting as postmaster. Id. Additionally,

the record shows that other supervisors, outside complainant's protected

groups, had also not been asked to act as Postmaster. Finally, as to

the claim that P1 reassigned complainant from the Downtown Station to

the Main Office so that he could watch complainant closely and look

for any infractions, the record indicates that most of the Supervisors

were given reassignments, and P1 stated that this was intended to give

them developmental opportunities to learn another operation, and not

for discriminatory reasons. Id. at 4. Upon review of the record, the

Commission finds that complainant has not established, by a preponderance

of the evidence, that the agency's reasons for its actions are pretexts

for discrimination on any alleged basis.

CONCLUSION

Based on a thorough review of the record and the contentions on appeal,

including those not specifically addressed herein, we AFFIRM the FAD.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0408)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an

attorney with the Court does not extend your time in which to file

a civil action. Both the request and the civil action must be filed

within the time limits as stated in the paragraph above ("Right to File

A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

______12/08/09____________

Date

1 A discriminatory constructive discharge occurs when the employer,

motivated by discriminatory animus, creates working conditions that

are so difficult, unpleasant, or intolerable that a reasonable person

would feel compelled to resign. Doe v. Social Security Admin., EEOC

Appeal No. 01A114791 (Feb. 21, 2003). In other words, the employee

is essentially forced to resign under circumstances where the

resignation is tantamount to the employer's termination or discharge

of the employee. Kimzey v. Wal-Mart Stores, Inc., 107 F.3d 568, 574

(8th Cir. 1997). The Commission has adopted a three-pronged test for

establishing a constructive discharge. Complainant must show that:(1)

a reasonable person in his position would have found the working

conditions intolerable; (2) conduct which constituted prohibited

discriminatory treatment created the intolerable working conditions; and

(3) complainant's involuntary resignation resulted from the intolerable

working conditions. Greer v. United States Postal Serv., EEOC Appeal

Nos. 01976756, 01976792 (Dec. 29, 2000) (citing Taylor v. Department of

Defense, EEOC Request No. 05900630 (July 20, 1990)).

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0120073265

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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0120073265