Partricia Hess, Complainant,v.Donald H. Rumsfeld, Secretary, Department of Defense, Agency.

Equal Employment Opportunity CommissionMar 25, 2003
01A21215 (E.E.O.C. Mar. 25, 2003)

01A21215

03-25-2003

Partricia Hess, Complainant, v. Donald H. Rumsfeld, Secretary, Department of Defense, Agency.


Partricia Hess v. Department of Defense

01A21215

March 25, 2003

.

Partricia Hess,

Complainant,

v.

Donald H. Rumsfeld,

Secretary,

Department of Defense,

Agency.

Appeal No. 01A21215

Agency No. 01-DSADC-001

DECISION

Complainant timely initiated an appeal from a final agency decision

(FAD) concerning her complaint of unlawful employment discrimination

in violation of Title VII of the Civil Rights Act of 1964 (Title VII),

as amended, 42 U.S.C. � 2000e et seq., Section 501 of the Rehabilitation

Act of 1973 (Rehabilitation Act), as amended, 29 U.S.C. � 791 et seq.,

and the Age Discrimination in Employment Act of 1967 (ADEA), as amended,

29 U.S.C. � 621 et seq. The appeal is accepted pursuant to 29 C.F.R. �

1614.405. For the following reasons, the Commission AFFIRMS the agency's

final decision.

The record reveals that during the relevant time, complainant was employed

as a Supply Systems

Analyst at the agency's Mechanicsburg, Pennsylvania facility. Complainant

sought EEO counseling and subsequently filed a formal complaint on

October 12, 2000, alleging that she was discriminated against on the

bases of sex (female), age (over 40 years old), disability (Repetitive

Stress Syndrome, Carpal Tunnel Syndrome, neck strain, and tendinitis)

and in reprisal for prior EEO activity when:

(1a) Complainant's supervisors maintained a �secret file� regarding

matters relating to her employment in order to create a bias against her;

(1b) The �secret file� was used to preclude complainant's participation

in a Fellowship program offered in 1995, and the Defense Security

Assistance Management Systems (DSAMS) project in mid-1996;

(1c) Complainant was not selected for the following six positions:

�JOA 97-T-023, Supervisory Systems Analyst, GS-301-13

�JOA 97-T-108, Supervisory Systems Analyst, GS-301-13

�JOA 97-T-125, Program Analyst, GS-343-13

�JOA 98-T-083, Financial Systems Analyst, GS-501-13

�JOA 98-T-084, Supply Systems Analyst, GS-2001-13

�JOA 99-039, Program Analyst, GS-343-13;

(1d) Management and Human Resource Office (HRO) conspired to

intentionally delay processing of complainant's worker compensation

claims and denied payment thereof filed from September 1994 to the

present; and

(1e) On September 6, 2000, complainant received a close-out rating of

�Quality� for the performance period November 1, 1999 to July 15, 2000.

Complainant further alleged that the agency subjected her to

discrimination in reprisal for prior EEO activity when:

(2a) On April 4, 2001, the Human Resources Office provided a copy of

a work restriction evaluation form (OWCP-5) to her supervisor, which

prompted management to meet with complainant on April 20, 2001 about

the form;

(2b) The HRO contacted complainant's supervisor to try to force her to

come back to work fulltime; and

(2c) Complainant's Privacy Act rights were violated when the agency's

Labor and Employee Relations Department (HR-13) provided complainant's

secondline supervisor with a copy of a June 7, 2000 letter from the

Department of Labor.

At the conclusion of the investigation, complainant was informed of her

right to request a hearing before an EEOC Administrative Judge (AJ) or

alternatively, to receive a final decision by the agency. Complainant

initially requested a hearing before an AJ, but subsequently withdrew

her request. On November 27, 2001, the agency issued a final decision

on complainant's complaint.

In its FAD, the agency concluded that complainant failed prove that she

was subjected to unlawful discrimination as alleged. Specifically,

the agency determined that complainant failed to prove a prima facie

case of discrimination for claim (1a) because the actions involved do

not evidence an intent to discriminate against complainant on the bases

of sex, disability, age, or reprisal. The FAD further determined that

the agency offered legitimate, nondiscriminatory reasons for its actions

that were not persuasively rebutted by complainant when it stated that the

file at issue was a standard supervisor's file that contained information

concerning employment issues, including workers' compensation documents.

Regarding claim (1b), the FAD found that complainant failed to establish

a prima facie case for this claim because complainant failed to present

any evidence that the information in the file was used to preclude

her participation in the Fellowship program or DSAMS project. The FAD

further concluded that selections for the Fellowship program were made

based solely upon the applications submitted and supervisory appraisals

and recommendations were not considered by the selecting official.

The FAD found that complainant failed to rebut the agency's proferred

legitimate, non-discriminatory reason for its action.

Regarding claim (1c), the FAD found that the agency articulated

legitimate, non-discriminatory reasons for not selecting complainant

for the six positions. Specifically, for JOA 97-T-023, the selecting

official stated that the criteria considered were supervisory/leadership

experience, EEO experience, knowledge and experience in foreign military

sales and the management information system for international logistics

and awards. The selecting official stated that the selectees had

�more depth of experience in all of these areas, they were deeper into

those particular criteria, had a greater number of years, for example,

involved in military foreign sales or had a broader range of experience

in the management information system for international logistics.� The

FAD found that complainant failed to rebut the agency's reason for its

selection for JOA-T-023.

With respect to JOA 97-T-108, agency management provided documentation

that the selectee had more specialized experience in automated

defense processing (ADP) and understanding of the Navy's Security

Assistance business environment, which corresponded closely to the

critical qualifications for the position. Regarding JOA 97-T-125,

agency management responded that the selectee had related experience

for this position, had higher performance ratings than complainant,

and possessed a bachelor's degree, while complainant did not.

Regarding JOA 98-T-083, the FAD noted that the agency responded that the

selectee had more extensive experience as a Financial Analyst as well as

possessed a bachelor's degree in Business Administration. With respect to

JOA 98-T-084, the FAD noted that the agency responded that complainant

was not selected for this position because she did not rank as high

as the selectees in the crucial factors of performance awards/ratings,

educational background, and experience. Finally, regarding JOA 99-039,

the agency responded that the selectee far exceeded other candidates with

regard to knowledge of the U.S. Security Assistance Program, knowledge

of the Defense Security Management System, and expertise in management

administration analysis and communications.

Regarding claim (1d), the agency found that complainant failed to

establish a prima facie case of sex, age, and disability discrimination

because she failed to present any evidence that persons not within

her protected classes were treated differently than she, or that she

was subjected to an adverse employment action. The FAD further found

that the agency presented legitimate, non-discriminatory reasons for its

actions that were not persuasively rebutted by complainant. Specifically,

employees of the HRO responded that complainant failed to properly send

her workers' compensation to the HRO office first. Instead, HRO stated

that complainant improperly sent the forms directly to OWCP, which only

delayed the process. The FAD further determined that the agency had no

role in denying complainant's claim with the OWCP.

Regarding claim (1e), the FAD found that management articulated

legitimate, nondiscriminatory reasons for its actions. Complainant's

supervisor responded that he rated complainant �Quality� because he

did not think her writing skills and documentation were at the expected

level for her position. Complainant's supervisor further responded that

complainant's weekly summary reports were �spotty� and rarely delivered

to him on time.

Regarding claims (2a) -( 2c), the FAD found that the agency failed

to establish a prima facie case of discrimination because she did

not present any evidence that an adverse employment action was taken

against her. The FAD further found that the agency proferred legitimate,

non-discriminatory reasons for its actions that were not persuasively

rebutted by complainant. With respect to claim 2a, the FAD noted that

the HRO's Injury Compensation Assistant responded that the OWCP-5 form

is a form that a physician completes that determines what job tasks an

employee can complete. The Injury Compensation Assistant stated that it

is her job duty to provide the OWCP-5 form to an employee's supervisor.

Regarding claim 2b, the HRO Injury Compensation Assistant reiterated that

she merely provided the information to complainant's supervisor and did

nothing to �force� complainant back to work. The FAD found that this was

a legitimate, non-discriminatory reason for the agency's actions that was

not persuasively rebutted by complainant as a pretext for discrimination.

Finally, regarding claim (2c), the FAD determined that the agency offered

legitimate, non-discriminatory reasons for its actions when it responded

that the letter from the Department of Labor denying complainant's workers

compensation claim was forwarded to complainant's firstline supervisor

for the purpose of updating him on the status of complainant's workers'

compensation claim. The agency maintains that even if the letter were

forwarded to complainant's secondline supervisor, it was proper since

he was also in complainant's chain-of-command. The FAD found that

complainant failed to prove that the agency's proferred reason for its

actions was a pretext for unlawful discrimination.

Although the initial inquiry in a discrimination case usually focuses on

whether the complainant has established a prima facie case, following

this order of analysis is unnecessary when, as in claims (1a) - (1e),

the agency has articulated legitimate, nondiscriminatory reasons for all

of its actions. See Washington v. Department of the Navy, EEOC Petition

No. 03900056 (May 31, 1990). In such cases, the inquiry shifts from

whether the complainant has established a prima facie case to whether s/he

has demonstrated by a preponderance of the evidence that the agency's

reasons for its actions merely were a pretext for discrimination. Id.;

see also United States Postal Service Board of Governors v. Aikens,

460 U.S. 711, 714-717 (1983). Moreover, for the purpose of analysis,

we assume that complainant is a qualified individual with a disability.

Claim (1a)

The record contains copies of documents and notations made by

complainant's supervisors which complainant deems a �secret file.�

The file was initiated by complainant's former supervisor in 1994 and

contains documents pertaining to complainant's leave claims, workers'

compensation claims, and accommodation needs. We note that the record

reveals that there were voluminous amounts of paperwork and information

associated with complainant's worker's compensation claims, leave

requests, and accommodation requests. Moreover, many of these claims

and matters involved ongoing coordination and input from complainant's

supervisors, making her supervisors' argument that they maintained the

files for their personal use as a reference for addressing complainant's

many administrative issues persuasive. On appeal, complainant contends

that the file portrays her as �a malingering employee who is out to abuse

the federal compensation program.� However, we discern no discriminatory

animus nor intent in the contents of this file, which served a legitimate

administrative purpose. Consequently, we find that the agency articulated

legitimate, non-discriminatory reason for its actions that were not

persuasively rebutted by complainant as a pretext for discrimination.

Claim (1b)

Complainant contends that information from the �secret file� was used

to deny her selection for a Fellowship program the Defense Security

Assistance Management Systems (DSAMS) project.

However, the record contains an affidavit from the official who

coordinated the Fellowship program, received the applications, and gave

them to the selecting official. The official stated that only the

applications submitted by the candidates for the program were considered

by the selecting official, and no information from supervisors was used

in the selection. Regarding the DSAMS project, the agency responded

that the contents of the file were only seen and used by complainant's

immediate supervisors and were not divulged to the selecting official

for the DSAMS project. The Commission determines that complainant

failed to provide persuasive evidence that the agency's legitimate,

non-discriminatory reason for its action was a pretext for discrimination.

Consequently, we find no discrimination with respect to claim 1b.

Claim (1c)

In cases involving non-selection, pretext may be demonstrated in a

number of ways, including a showing that complainant's qualifications are

observably superior to those of the selectee(s). Bauer v. Bailar, 647

F.2d 1037, 1048 (10th Cir. 1981). However, an employer has the discretion

to choose among equally qualified candidates. Canham v. Oberlin College,

666 F.2d 1057, 1061 (6th Cir. 1981). In the instant case, we find

that complainant has presented no evidence that her qualifications were

"observably superior" or even equal to the individuals selected, with

respect to educational background, experience, and previous performance

ratings. Consequently, we find that the agency proferred legitimate,

non-discriminatory reasons for its selections that were not persuasively

rebutted by complainant.

Claim (1d)

Regarding the delayed processing of complainant's OWCP claim, the agency

responded that complainant improperly sent the forms directly to OWCP,

which delayed the process. Complainant failed to persuasively rebut

the agency's legitimate, non-discriminatory reason for its action.

Consequently, we find no discrimination with respect to this matter.

Complainant further contends that she was denied workers' compensation

payments filed from September 1994 to the present. The Commission

finds that, to the extent that claim (1d) challenges the denial of

complainant's OWCP claim, this matter constitutes a collateral attack on

the OWCP process and, as such, fails to state a cognizable claim. See

Reloj v. Department of Veterans Affairs, EEOC Request No. 05960545

(June 15, 1998). Moreover, the Commission has held that it is within

the OWCP's jurisdiction to determine whether a compensation claim with

OWCP has merit, and OWCP claims are not appealable to the EEOC. See Hogan

v. Department of the Army, EEOC Request No. 05940407 (September 29, 1994).

Therefore, we dismiss complainant's claim that her OWCP claim was denied

for failure to state a claim. 29 C.F.R. � 1614.107(a)(1).

Claim (1e)

Complainant contends that she was subjected to unlawful discrimination

when she received a �Quality� close-out rating for the performance

period November 1, 1999 to July 15, 2000. Complainant's supervisor

responded that the rating was warranted because complainant's summary

reports were rarely delivered on time and because he did not think

her writing skills and documentation were at the expected level for

her position. Complainant failed to rebut her supervisor's specific

reasons for the rating. Consequently, we find that the agency proferred

legitimate, non-discriminatory reasons for its actions that were not

rebutted by complainant as pretexts for discrimination. Consequently,

we find no discrimination with respect to claim (1e).

Claims (2a) - (2c)

Complainant can establish a prima facie case of reprisal discrimination

by presenting facts that, if unexplained, reasonably give rise to

an inference of discrimination. Shapiro v. Social Security Admin.,

EEOC Request No. 05960403 (Dec. 6, 1996) (citing McDonnell Douglas

Corp. v. Green, 411 U.S. 792, 802 (1973)). Specifically, in a reprisal

claim, and in accordance with the burdens set forth in McDonnell

Douglas, Hochstadt v. Worcester Foundation for Experimental Biology,

425 F. Supp. 318, 324 (D. Mass.), aff'd, 545 F.2d 222 (1st Cir. 1976),

and Coffman v. Department of Veteran Affairs, EEOC Request No. 05960473

(November 20, 1997), a complainant may establish a prima facie case of

reprisal by showing that: (1) he or she engaged in a protected activity;

(2) the agency was aware of the protected activity; (3) subsequently,

he or she was subjected to adverse treatment by the agency; and (4) a

nexus exists between the protected activity and the adverse treatment.

Whitmire v. Department of the Air Force, EEOC Appeal No. 01A00340

(September 25, 2000).

Regarding claims (2a) - (2c), assuming arguendo that complainant

established a prima facie case for each of her reprisal claims, the agency

articulated legitimate, nondiscriminatory reasons for its actions--as

described above--which complainant has failed to establish are merely

pretext for unlawful retaliation. The record contains no persuasive

evidence which establishes that the agency acted in reprisal with respect

to any of these matters. Consequently, we find no discrimination with

respect to claims (2a) - (2c).

Accordingly, after a review of the record in its entirety, including

consideration of all statements submitted on appeal, it is the decision

of the Equal Employment Opportunity Commission to AFFIRM the agency's

final decision because the preponderance of the evidence of record does

not establish that discrimination occurred.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

__March 25, 2003_______________

Date