Pamela Atherstone, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionMay 22, 2009
0120080341 (E.E.O.C. May. 22, 2009)

0120080341

05-22-2009

Pamela Atherstone, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Pamela Atherstone,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 0120080341

Agency No. Not Provided

DECISION

Complainant filed an appeal with this Commission from the agency's

letter dated October 2, 2007, which closed her request for EEO

Counseling concerning unlawful employment discrimination in violation

of Section 501 of the Rehabilitation Act of 1973 (Rehabilitation Act),

as amended, 29 U.S.C. � 791 et seq. 1 Upon review, the Commission finds

that complainant's complaint was improperly dismissed for "failure

to proceed."

The record discloses that complainant requested EEO Counseling on

September 12, 2007.2 The agency received her request, and forwarded to

her on September 12, 2007, an information packet entitled "Information for

Pre-complaint Counseling." Complainant was to use this form to provide the

basic information necessary for the agency to initiate the EEO process.

In the accompanying packet, complainant was informed that failure to

complete and return the forms within ten (10) calendar days from receipt

might result in the closing of her EEO contact for failure to proceed.

Complainant did not receive this packet until she returned from her

vacation on September 23, 2007. Complainant mailed the completed packet

back to the agency on September 28, 2007. On October 2, 2007, the agency

issued a letter closing complainant's request for counseling because

it had not received the requested documentation within the specified

10-day period.

On appeal, complainant contends that the delay was not significant.

She maintains the agency's leave records support the fact that she was

on vacation status during this period and as such, was unable to reply

within the agency's 10-day time period.

Based on a review of the record, the Commission finds that complainant

has presented a persuasive argument or evidence warranting an extension

of the time limit.

In addition, EEOC's regulation found at 29 C.F.R. � 1614.107(a)(7)

provides that prior to a request for a hearing in a case, the agency shall

dismiss an entire complaint where the agency has provided complainant

with a written request to provide relevant information or otherwise

proceed with the complaint, and complainant has failed to respond to the

request within 15 days of its receipt or complainant's response does not

address the agency's request, provided that the request included a notice

of the proposed dismissal. The regulation further provides mat, instead

of dismissing for failure to cooperate, the complaint may be adjudicated

if sufficient information for that purpose is available. Generally, the

Commission has held that an agency should not dismiss a complaint when it

has sufficient information upon which to base an adjudication. See Ross

v. United States Postal Service, EEOC. Request No. 05900693 (August 17,

1990); Brinson v. United States Postal Service, EEOC Request No. 05900193

(April 12, 1990). It is only in cases where the complainant has engaged

in delay or contumacious conduct and the record is insufficient to permit

adjudication that the Commission as allowed a complaint to be dismissed

for failure to cooperate. See Card v. United States Postal Service,

EEOC Request No. 05970095 (April 23, 1998); Kroeten v. United States

Postal Service, EEOC Request No. 05940451 (Dec. 22, 1994).

The Commission finds that complainant's failure to timely respond to the

requested information did not establish that complainant engaged in delay

or contumacious conduct sufficient to warrant dismissal of the complaint.

Accordingly, we find that the agency improperly dismissed the complaint

for failure to proceed. Therefore, we reverse the agency's dismissal

of complainant's counseling request and remand the case to the agency

for further processing.

ORDER

The agency is ordered to process complainant's request for counseling

pursuant to 29 C.F.R. � 1616.105 within forty-five (45) days. The agency

shall acknowledge to complainant that it has received the remanded

claim within fifteen (15) calendar days of the date this decision

becomes final.

A copy of the agency's letter of acknowledgment to complainant must be

sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K1208)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30) calendar

days of the completion of all ordered corrective action. The report shall

be submitted to the Compliance Officer, Office of Federal Operations,

Equal Employment Opportunity Commission, P.O. Box 77960, Washington,

DC 20013. The agency's report must contain supporting documentation,

and the agency must send a copy of all submissions to the complainant.

If the agency does not comply with the Commission's order, the complainant

may petition the Commission for enforcement of the order. 29 C.F.R. �

1614.503(a). The complainant also has the right to file a civil action

to enforce compliance with the Commission's order prior to or following

an administrative petition for enforcement. See 29 C.F.R. �� 1614.407,

1614.408, and 29 C.F.R. � 1614.503(g). Alternatively, the complainant

has the right to file a civil action on the underlying complaint in

accordance with the paragraph below entitled "Right to File A Civil

Action." 29 C.F.R. �� 1614.407 and 1614.408. A civil action for

enforcement or a civil action on the underlying complaint is subject

to the deadline stated in 42 U.S.C. 2000e-16(c) (1994 & Supp. IV 1999).

If the complainant files a civil action, the administrative processing of

the complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0408)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant

in the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the

request and the civil action must be filed within the time limits as

stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

05/22/09

__________________

Date

1 We exercise our discretion to treat this matter as a de-facto dismissal

of the complaint of discrimination.

2 Complainant contends that based on her disability and in reprisal

for prior EEO activity she was denied a reasonable accommodation.

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0120080341

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

5

0120080341