Olympic Limousine Service, Inc.Download PDFNational Labor Relations Board - Board DecisionsMar 11, 1986278 N.L.R.B. 932 (N.L.R.B. 1986) Copy Citation 932 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Olympic Limousine Service , Inc. and Local 56, United Food and Commercial Workers Union, AFL-CIO. Cases 22-CA-13135, 22-CA-13205, and 22-RC-9155 11 March 1986 DECISION, ORDER, AND CERTIFICATION OF REPRESENTATIVE shop helpers, tow truck drivers and mainte- nance employees employed by the Employer at its Farmingdale, New Jersey location. Gard A. Carlson, Esq., for the General Counsel. Donald B. Shanin, Esq. (Grotta, Glassman & Hoffman), of Roseland, New Jersey, for the Respondent. ' Timothy R. Hott, E,sq. (Hott, Margolis & Hernandez), of Jersey City, New Jersey, for the Charging" Party and Petitioner. BY MEMBERS DENNIS, BABSON, AND STEPHENS On 19 August 1985 Administrative Law Judge Thomas E. Bracken issued the attached decision. The Respondent filed exceptions and a supporting brief, and the General Counsel filed an answering brief. The National Labor Relations Board has delegat- ed its authority in this proceeding to a three- member panel. The Board has considered the decision and the record in light of the exceptions and briefs and has decided to affirm the judge's rulings, findings,' and conclusions and to adopt the recommended Order.2 ORDER The National Labor Relations Board adopts the recommended Order of the administrative law judge and orders that the Respondent, Olympic Limousine Service, Inc., Farmingdale, New Jersey, its officers, agents, successors, and assigns, shall take the action set forth in the Order. IT IS FURTHER ORDERED that Objection 1 in Case 22-RC-9155 is overruled. CERTIFICATION OF REPRESENTATIVE IT IS CERTIFIED that a majority of the valid bal- lots have been cast for Local 56, United Food and Commercial Workers Union, AFL-CIO and that it is the exclusive collective-bargaining representative of the employees in the following appropriate unit: All full time and regular part time mechanics and lead mechanics, car washers/fuelers, body i The Respondent has excepted to some of the judge's credibility find- ings. The Board 's established policy is not to overrule an administrative law judge's credibility resolutions unless the clear preponderance of all the relevant evidence convinces us that they are incorrect. Standard Dry Wall Products, 91 NLRB 544 (1950), enfd. 188 F.2d 362 (3d Cit. 1951). We have carefully examined the record and find no basis for reversing the findings. In part 111,11, of his decision, the judge inadvertently referred to em- ployee Willey as Wilson. Absent exceptions , we pro forma adopt the judge's recommendation that Objection 1 in Case 22-RC-9155 be overruled. 2 The General Counsel's motion to strike portions of the Respondent's brief is denied. DECISION STATEMENT OF THE CASE THOMAS E. BRACKEN, Administrative Law Judge. This case was tried at Newark, New Jersey, on 16 August 1984.1 The charge in Case 22-CA-13135 was filed by the Union on 28 March, and.the charge in Case 22-CA-13205 was filed by the Union on 27 April, amended 29 May, and an order consolidating cases and a consolidated complaint was issued 31 May. The com- plaint alleges that Olympic Limousine Services, Inc., Re- spondent, violated Section 8(a)(1), (3), and (5) of the Na- tional Labor Relations Act. On 5 June the Respondent filed its answer, denying the material allegations of the complaint. On 22 February the Union had filed a petition for a representation election in Case 22-RC-9155. Pursuant to a Stipulation for Certification Upon Consent Election, executed by the parties on 13 March, an election was conducted on 23 March among all full-time and regular part-time mechanics and lead mechanics, car washers/fuelers, body shop helpers, tow truck drivers, and maintenance employees employed by the Employer at its Farmingdale, New Jersey facility during the pay- roll period ending 2 March 1984, excluding all office clerical employees, reservationists, bus, van, and limou- sine drivers, dispatchers, the parts manager and other managerial employees, professional employees, guards, and supervisors as defined in the Act. Thereafter, a tally of ballots was duly served on the parties which showed that 13 valid votes were counted, with 7 cast for the pe- titioning Union, and 6 for the Employer, and no chal- lenged ballots. Thereafter, on 2 April the Employer filed timely ob- jections to conduct affecting the results of the election. Subsequently, on 14 June the Acting Regional Director issued a report on objections and order consolidating cases, in which he ordered that Respondent Objection 1 be consolidated for hearing and decision with Cases 22- CA-13135 and 22-CA-13205 by an administrative law judge.2 These latter cases involve the issues of whether the Respondent: a. Threatened employee Kyle Willey with more oner- ous working conditions if its employees selected the Union as their bargaining representative. i All dates are in 1984 unless otherwise indicated. 2 R. Objs. 2 through 10 were found to be without merit by the Acting Regional Director. 'M NT RR Nn 111 OLYMPIC LIMOUSINE SERVICE 933 b. Created an impression among its employees that their union activities were under surveillance. c. Unlawfully interrogated employee Anthony Aur- iano regarding his union sympathies. d. Unlawfully discontinued the operation of its second shift. e. Constructively discharged employee Kyle Willey in violation of Section 8(a)(1) and (3) of the Act. f. Whether Kyle Willey forfeited his right to be rein- stated. Upon the entire records including my observation of the demeanor of the witnesses , and after due consider- ation of the briefs filed by the General Counsel, the Union, and the Respondent , I make the following FINDINGS OF FACT I. JURISDICTION The Company , a New Jersey corporation, is engaged in the business of providing interstate and intrastate transportation of passengers, in the course of which it has derived gross revenue in excess of $50 ,000 for the transportation of passengers from the State of New Jersey directly to points outside the State . The Company admits and I find that it is an employer engaged in com- merce within the meaning of Section 2(2), (6), and (7) of the Act. II. THE LABOR ORGANIZATION INVOLVED The Union is a labor organization within the meaning of Section 2(5) of the Act. III. THE ALLEGED UNFAIR LABOR PRACTICES A. Background The Respondent operates a limousine service out of a large facility in Farmingdale, New Jersey, that transports passengers on a reservation basis to and from airports in Newark , Philadelphia, Kennedy, and LaGuardia in New York. It has a fleet of approximately 200 cars featuring stretch limousines, station wagons, and vans. On each day, an average of 50 cars are in need of repair. Re- spondent operates 24 hours a day , 7 days a week, and has approximately. 300 employees . Approximately 150 are drivers, with the balance consisting of dispatchers, secretaries , office personnel , and service department em- ployees . The instant case concerns only the service de- partment which employed mechanics , washer/fuelers, body shop helpers, tow truck drivers , and custodians for a total of 13 employees . None of Respondent's employ- ees were represented by a union , and the record does not disclose that any of its employees have been represented by a union since its founding in 1974. Respondent's top management includes Roger Passar- ella, president and part owner, Russell Passarella, vice s After the hearing had been closed , the General Counsel filed a motion to correct exhibit file, based on the fact that in the exhibit file received by the General Counsel there was a copy of the affidavit of An- thony Auriano, whereas it should have been the affidavit of Charles At- kinson. However, in the exhibits forwarded by the court reporter, the only affidavit was the correct one , that of Charles Atkinson, G.C. Exh. 4. General Counsel's motion is therefore denied. president and part owner , Controller Gary Beno , Gener- al Manager James Murphy, and Personnel and Safety Manager Erick Bole. Other management personnel were Joe Gerocs , the service manager , and Harry Gutshall, the fleet manager . The status of Dennis Winslow, a sometime leadmen, is discussed in section III,E below. B. Credibility As in most of these cases, there were several testimoni- al conflicts in the sharpest manner between General Counsel 's witnesses and the Respondent 's witnesses. Willey was a straightforward , candid , impressive witness who answered questions quickly and without equivoca- tion, and I credit his testimony . Charles Atkinson, who was subpoenaed by General Counsel, was a reluctant, hostile witness, and I do not credit his trial testimony. Michael Langan, a former employee of the Respondent, and a roommate of Willey, was a biased employee who contradicted himself, and was not a credible witness. Charles Volk, the union official , was a calm , consistent witness, and I credit his testimony. Respondent's witnesses were managerial or superviso- ry employees of the Company, and they did not impress me as witnesses in whose testimony I could have confi- dence as to accuracy and reliability . Rather, I received the strong impression that they were advocates , trying to furnish answers that helped their cause , and not trying to state the facts as they actually remembered them. Cut- shall was a particularly evasive , unreliable witness. For example , he testified that he did not know that Willey was the leading union activist , when the record is crystal clear that Willey was the only union activist at the shop, and an open and brush distributor of union cards, pam- phlets, and announcements . Bole was a very glib, ver- bose witness , whose testimony did not ring true. Wins- low was not a credible witness, as will be illustrated by his testimony concerning the training of a television camera on Willey. C. The Employment of Kyle Willey Willey was interviewed in late September 1983 for the position of a mechanic by the Respondent's then-service manager Matt . The service manager examined his appli- cation and asked technical questions about car repairs, and offered to hire Willey at the pay of $5 an hour, until his work could be evaluated. After some discussion, Willey accepted. Willey then explained that commencing on 1 November he was going to go to school from 7 a.m. until 1 p .m., and he asked Matt if the Respondent could schedule his working hours around his school hours so that they would not conflict.4 Matt replied that the Company did have fluctuating hours and they might be able to work it out, but that he wanted to speak to his personnel manager about it . In Willey's presence, Matt discussed with the then-personnel manager, Vince McGuire, Willey's request that after 1 month's employ- ment he be allowed to work nights and weekends so as to fit his daytime hours in with his working hours. 4 Willey was going to attend DeVries Technical Institute to study computer science for business. 934 DECISIONS OF NATIONAL LABOR RELATIONS BOARD McGuire asked the service manager if he thought that Willey was a good candidate for the open job, and Matt replied yes. Willey was then hired and was asked by Matt if he could start the following morning. Willey began to work for the Respondent on 1 or 3 October as a mechanic.5 His hours for this month were 8 a.m. to 4:30 p.m. Three other mechanics, a front-end me- chanic, a bodyman, a partsman, and some washer/fuelers also worked during these hours.6 In the last week of October, Willey talked to the new service manager, Joe Gerocs, about his school schedule, and Gerocs assured him that he knew of Willey's starting school, and that he would change his schedule. Gerocs posted Willey's new schedule later that day, showing that he would henceforth work from 2 to 10:30 p.m. on Wednesday, Thursday,, and Friday, and from 8 a.m. to 4:30 p.m. on Saturdays and Sundays.' _Willey usually worked with mechanic Bob Soderholm on the night shift and worked with various mechanics on weekends. D. The Union Organizing Campaign In early January, during a lunchbreak, Willey and two other employees, Dave Eisenvise and Anthony Noble, were discussing their dissatisfaction with their working conditions, the pay scale, and that employees were always getting fired. Noble suggested that the employees secure a union to represent them and Willey volunteered to try to reach a union representative. Several days later Willey talked on the telephone to Charles Volk, the Union's business representative in Hoboken, New Jersey, and told him of their problems in the shop. Volk assured Willey that the Union could get their problems improved and advised Willey to arrange a meeting of the employ- ees. Willey did arrange to have their first meeting at his apartment, approximately 1 week later. Willey verbally invited most of the service department employees, but in- tentionally did not invite several washer/fuelers and Dennis Winslow, a leadman. This meeting was attended by four other service department employees, who heard Business Agent Volk explain how the Union could im- prove their working conditions. The employees then signed union authorization cards, and Volk gave addi- tional cards to Willey. Willey took these cards to the shop, and distributed them to the other service department employees with the exceptions of two washer/fuelers, Charles Atkinson, a fairly new mechanic, and Dennis Winslow, the leadman. Willey was convinced that Winslow was against the Union. After collecting signed cards, he and Volk ar- ranged a second meeting. This meeting was also held at Willey's apartment, and was conducted by Volk. In late February, there was a third, union meeting,' again ar- ranged by Willey. This time employees were not only 5 Willey believed he started on 1 October, which was a Saturday. If he started on the Monday after his interview , the date would have been 3 October. 8 Neither Matt nor Vince McGuire testified. Matt had been replaced by Service Manager Joe Gerocs, and McGuire by Erick Bole , prior to the hearing. Willey's testimony is uncontradicted and I credit it. 7 Gerocs, a former body mechanic, did not testify and I credit Wiliey's testimony. notified by Willey, but Volk also sent letters to the serv- ice employees, notifying them of the meeting. This meet- ing was held at the _ Coach House in Neptune, New Jersey. As previously stated, the Union filed a petition for an election on 22 February, and a stipulation for certifica- tion was signed on 13 March. Present at the Board's office in Newark, New Jersey, for the Respondent were Russell Passarella, vice president; James Murphy, general manager; Erik Bole, personnel and safety manager; and Frank Campione, labor relations consultant. Volk repre- sented the Union, and Willey was the only employee present in behalf of the Union. In mid-March on the- Saturday prior to the election, the Union had a fourth meeting for employees of the Re- spondent. This meeting was held at the Asbury Court Motel. Willey and Volk arranged the meeting, with Willey orally notifying employees of the meeting, while Volk sent letters to the employees inviting them to the meeting . Employees Robert Long and Jim Toner, who had been invited by Willey, attended. Also in attendance for the first time was Winslow who, in the course of the meeting, posed many questions to Business Agent Volk. Several days before the election, Willey hand-drafted leaflets and then posted them on the walls of the shop as well as in the bathroom. These leaflets proclaimed that the Union could secure various benefits for the employ- ees and urged them to vote for the Union. No other em- ployee posted any union literature. On the day of the election, Willey was the sole union observer. As previ- ously stated, seven employees voted for the Union and six voted against it . By agreement, Winslow was allowed to vote. E. The February Shift Changes In February, Harry Gutshall, who had been hired in 1981 as a driver, and was subsequently promoted to driver supervisor, was promoted to the position of fleet manager, giving him overall responsibility for the service department. Willey testified that he noticed that Gutshall was changing some shop procedures, and he decided to ask the new fleet manager if he would change Willey's hours: Willey was going to school in the day, Monday through Friday, and working Saturdays and Sundays, as well as three nights a week, so that by his standards he had no day off during the entire week. Willey ap- proached Gutshall and asked him if it would be possible to have either Saturday or Sunday off, and in turn he would work one more night during the week to make up those 8 hours. Gutshall replied that he was thinking of changing the night shift so the hours would be 4:30 p.m. to 1 a.m., Monday through Friday. Gutshall explained to Willey that he wanted to put this night shift into effect in order to eliminate the 2-1/2-hour' overlap period that ex- isted between the day-shift mechanics who worked until 4:30 p.m., and the night-shift employees who came in at 2 p.m-8 8 The garage contained four lifts, which meant that between 2 and 4:30 p.m. there were six mechanics working in a shop laid out with four lifts During that overlapping period of time, the two night shift mechanics Continued OLYMPIC LIMOUSINE SERVICE 935 According to Gutshall , when he took over as fleet manager the volume of repair work to be done necessi- tated a "full" second shift . The day mechanics . worked mainly on urgent fast minor repair jobs, so as to get the limousines back on the road . This meant that major repair jobs were backing up, so he decided to have these major jobs done on the second shift so that the night me- chanics could work on them without interruption. I credit Gutshall 's testimony , and I also credit Willey's ac- count of his conversation with Gutshall , as Gutshall did not contradict Willey 's in any manner. Roger Passarella testified that the Corporation 's execu- tive committee made a decision to institute a second shift in late January , based on a recommendation of General Manager James Murphy .9 When asked what was the reason for the second shift , the president replied , "Well, the thought was that there would be a greater utilization of the space facilities that we had and as a result of that more production would be coming from the service de- partment." The new schedule for the night shift was put into effect within a week or a week-and-a-half after Gutshall became the fleet manager, about mid -February . Willey worked regularly Monday through Friday from 4 p.m. to midnight with mechanic Bob Soderholm usually working with him. Sometimes mechanic Charles Ogden or Scott Willey worked with him during these hours, but essentially it was a two-mechanic shift, consisting of Willey and one other mechanic. Another mechanic, Charles Atkinson, worked on the Sunday night shift. The night shift was supervised sporadically by Gutshall, who testified that he worked from 6 : 15 a.m . until 6:30 or 7 p.m., and part time by Winslow, who testified that he worked from 8 a.m. to 7 or 7:30 p .m. Vice President Pas- sarella was frequently present at night , as Gutshall testi- fied "he's there more than he's not there.' When Gutshall was promoted to fleet manager, me- chanic Dennis Winslow was also promoted . Winslow's testimony as to when and to what he was promoted was a maze of inconsistency. On direct examination he testi- fied that he was promoted to lead mechanic "around March," and that he was subsequently promoted to acting service manager . However , when asked what was his position in February and March he replied that he was the service manager. t o On redirect examination, when asked when he was no- tified that he was to become the acting service manager, he replied that it was about "the second week in March, third week in March." Winslow admittedly supervised jobs to each shop employee. Willey testified without contradiction that Winslow had a desk where he did paper work and kept shop records, that Winslow as- signed jobs to each mechanic ranging from a simple oil had to work on cars parked on the floor in the passageway between the lifts. If a day mechanic finished repairing a car on his lift and lowered it to the floor, so as to put in on the lot, the night mechanic had to pull his car out of the shop , let the repaired car out , and then pull his car back in, and start working from the point where he had stopped. . a Murphy, who was still employed by Respondent at the time of the hearing, did not testify. 'a According to Gutshall , Winslow was appointed acting service man- ager when Gutshall went into the hospital , which was March 25. change to the change of a transmission. When washer/fuelers were not busy , he would assign them to such jobs as cleaning up the garage and bathroom. He rarely did any mechanical work except on occasion he would do a minor repair , such as the replacement of a broken headlight when a driver would come in for such emergency repair . Winslow also approved orders for parts submitted by the parts man, who worked out of a parts room situated in the shop . Winslow was on a salary and was provided with a company car and free fuel. In contrast, the mechanics and washer/fuelers were paid on an hourly basis and punched a clock. The record is clear that Winslow did have the author- ity to assign work to service department employees which required the use of independent judgment, and that he regularly did make such assignments . In addition, he enjoyed benefits not available to the rank-and-file em- ployees, that are an indicia of supervisory status. I find that Winslow was a supervisor within the meaning of Section 2(11) of the Act commencing in mid-February, when Gutshall was promoted to fleet manager, and he was promoted to leadman . Valley West Welding Co., 265 NLRB 1597 , 1608 (1982); Big Rivers Electric Corp., 266 NLRB 380, 383 (1983). On 14 March , approximately 1 month after the change of the hours of the second shift, Gutshall sent a letter to each of the shop employees . In this letter the fleet man- ager evaluated the effects of his changes as follows: Six weeks ago, I walked into the shop for the first time as Fleet Manager . It's obvious that our shop has been growing quickly , that's why Roger and Russell asked me to assume the duties of Fleet Manager. We have had a record number of cars available for our peak demands on Mondays and Fridays. We managed to have to tow in only one car in a thirteen day period. In short, we are fixing cars and they are staying fixed . These are concrete accomplishments and you should be justly proud. F. The Alleged 8(a)(1) Violations 1. Paragraph 8(a) of the complaint states as follows (Respondent , acting through Harry Gutshall): (a) On or about 20 March 1984 , at Respondent's Farmingdale facility, threatened its employees with more onerous working conditions if they selected the Union as their bargaining representative. In support of this allegation Willey testified that on a Saturday morning, 17 March, Gutshall telephoned him at his home, and asked him if he had had any problems with the job he had been working on the night before. The fleet manager stated that he did not think Willey had done enough work in an 8 hour shift, and that he had left parts scattered from one end of shop to the other . Willey replied that he had had a problem, and did not get a whole lot done, but denied that parts were scattered from one end of the shop to the other. Gutshall 936 DECISIONS OF NATIONAL LABOR RELATIONS BOARD then stated that he wanted to talk to him later about the matter. - Three days later, on 20 March, which was 3 days before the representative election, Willey met with Gut- shall in the personnel office, with Bob DeVito, the sales manager, also present. Gutshall again told Willey that he had left nuts and bolts scattered all over the shop, and that the place was a mess . Willey replied that Gutshall was wrong, that everything was neatly stacked together like every other job he had done. Willey further told the fleet manager that the only reason he was making these accusations was because he was vocally supporting the Union, and Gutshall was harassing him because of that support. Gutshall replied that this was not harassment, but "If the Union is voted on Friday, I'll follow you around with a pen and pencil all day long." Willey then told him that he should get his pen ready, because the Union was going to win the election. The meeting con- cluded on that note. According to Gutshall, he had had a conversation with Willey on, he thought, Tuesday, 21 March,1' in the personnel office with the sales manager, DeVito, present .12 Gutshall proceeded to tell Willey that he was not satisfied with the job he had done on a Cadillac Fleetwood, as he regarded it to have been done in a sloven and haphazard manner, and that this criticism constituted a warning. When asked what Willey said, he replied that he "made some comments to the fact that when the union got in things would be different." Gut- shall testified that his reply was, "I said I hope not. You have your job to do and I have my job to do." When asked by Respondent's counsel if he told Willey that he would follow him around with a pen and pad if the Union won the election he replied, "I ... I don't remem- ber exactly using those specific words." Willey testified that on the following Thursday evening, the day before the election, he was at the serv- ice desk turning in a work order and picking up another one, when he noticed a tape recorder on the desk. He had never seen a tape recorder there before and he pushed the play button. The recording started out "This is Harry Gutshall" and proceeded to give the date and time, and to state that he was making a recording of a conversation with Kyle Willey. The recording then con- tinued to play back the telephone conversation of Willey and Gutshall of the previous Saturday. Gutshall admitted that he had made a tape recording of his Saturday conversation with Willey. When asked why, he replied "For . . . So I could write a memo to document this because we were running . . . we had ... we were documenting everything we did." The record does not disclose that any other conversations were tape recorded, or that the Respondent documented any other matters pertaining to the election, the condi- tion of the shop, or anything else. I credit Willey's testimony and find that Gutshall did state that if the Union won the election, he would follow Willey around with a pen and pad all day long. The record is clear that the fleet manager had never bothered 11 21 Maroh was a Wednesday. 12 Devito did not testify. Willey before about the quality or quantity of his work, until the seventh day before the election when he took the unusual step of calling him at home. Then, in the week of the election, he again berated him about his work performance. It was at this point that Willey ac- cused the fleet manager of harassing him. Gutshall, who was admittedly angry, then shot back that if the Union won the upcoming election, he would follow Willey around with a pen and pad all day long. Certainly a threat to check up on and write up every move a me- chanic made all day long, when previously there was not even close supervision, was a plain threat of more oner- ous working conditions. I find, therefore, that Gutshall's threat of 20 March constitutes a violation of Section 8(a)(1) of the Act. American Lumber Sales, 229 NLRB 414 (1977). 2. Paragraph 8(b) recites (Respondent, acting through Harry Gutshall): On or about 23 March 1984, at or near Respond- ent's Farmingdale facility, interrogated its employ- ees regarding their union sympathies. In support of the allegation the General Counsel pro- duced witness Anthony Auriano, the Respondent's tow truck driver. Auriano testified that on the day of the election he was instructed by Manager Gutshall to drive him to a fire house to pick up some chairs and tables to be used during the election. It was about 2 or 3 hours before the election, and the trip in a fleet limousine took at least a half-an-hour. When asked on direct examination what Gutshall said to him and what he said to Gutshall, he replied as follows: A. Well mainly what we talked about-you know, he was just going on and it came around to where, you know, it seemed, to me he was trying to find out- Q. What did he say? What words did he use? A. He asked me in direct words, "What do you think the Union is going to do for you?" And I re- plied, "I've been in Unions before and I know the power of Unions. What exactly,it can do for us now, I have no idea." Q. What did he say? A. He really didn't say much more after that. To the best of my knowledge that I can remember. The General Counsel's brief relies chiefly on answers given by Auriano in re-direct examination: Q. Okay. Can you tell us once again, exactly what was said about the Union. A. Well he really didn't say too much against the Union. But if I can give my own opinion in my mind what I, thought he was trying to do-- MR. SHANIN: I'll have to object. JUDGE BRACKEN: Mr. Auriano, we don't expect you to answer like a computer printout. The best way you can recall, what was said. Mr. Auriand, to the best of your recollection, try to relate what Mr. Gutshall said to you. OLYMPIC LIMOUSINE SERVICE A. I believe he said , "What do you think the Union can do for you that the company cannot do? To work something out." That's the best I can re- member what he said. Q. Do you recall if he asked you if you were for the Union. MR. SHANIN : I believe he's leading his witness now, Your Honor . I object. We've already asked him what he recollects the conversation was. On direct he said this was the one mention of the Union . And now, I believe that counsel for the General Counsel is leading his witness. JUDGE BRACKEN : I'll allow this question. You may answer it. A. Can you repeat the question , please? Q. Do you recall if Mr . Gutshall asked you if you were for the Union? A. Not in a direct sense . It was in a roundabout way. But I didn't give him a direct answer . Whether it was a yes or a no. Since Gutshall did not testify as to this incident, Aur- iano's testimony is uncontradicted and I credit it. Apply- ing the test set forth in Rossmore House , ' 3 of whether under all of the circumstances the interrogation reason- ably tended to restrain , coerce, or interfere with rights guaranteed by the Act, I do not find that Gutshall's question constituted a violation of Section 8(a)(1). The two men happened to be in the same vehicle by virtue of a bona fide need to , pick up chairs and tables to be used in the election only 2 to 3 hours away . The su- pervisor's inquiry was isolated, bland, and casual, and was not followed up by Gutshall in any manner . Accord- ingly, I shall recommend that the allegations of the com- plaint be dismissed . Kohn Electric Co., 272 NLRB 815 (1984). 3. Paragraph 9 alleges : On or about 22 March, Re- spondent , at its Farmingdale facility, by the use of a se- curity guard created an impression among its employees that their union activities were under surveillance by Re- spondent. Willey testified that on 22 March , in the afternoon before the election, he was working in the shop. The other mechanic scheduled for that night had called in sick, and the only other employee present was a washer/fueler . About 5:30 p.m., a man entered the shop, and Willey described the ensuing events as follows: I was working in the shop and I saw somebody come in the door and I approached him and .I asked him, "Can I help you?" And the man replied, "Yes. I'm looking for Kyle Willey." And I said, "I'm Kyle. What can I do for you?" And he said, "What the hell did you do?" I said , "Why?" And he goes, "I have to stay here until twelve and watch you work." And then from there he just basically was hanging out watching me work . He told me that his name was Jack and the rest of the evening was just basically small talk when he passed by. 18 269 NLRB 1176 (1984), enfd . sub nom . Hotel Employes Local 11 v. NLRB, 760 F.2d 1006 (9th Cir. 1985). 937 Willey subsequently • learned that his - name was Jack Batey, and that he was an employee of Action Detective Agency. The next. time Willey saw Batey was in the afternoon of the day of the election on the Respondent's parking lot . Batey told Willey to go to the front office and wait there until the election was held . Willey was the union observer at the election. Roger Passarella testified that he owned and was presi- dent of the Action Detective Agency, and that it sup- plied uniformed security guards to various employers. It had previously supplied guards on a temporary basis at the Respondent 's facility , when the Respondent had had a theft problem . When asked why Captain Batey was 'at Olympic Limousine that night of 22 March, Passarella responded: A. Well, I think the guards had been working for several weeks at Olympic Limousine Service and that was one of the nights that-that guard person- nel were scheduled and he just happened to be the person that was scheduled . I did not personally schedule him there. Q. And why-why were guards being utilized at that point at Olympic Limousine? A. Because during this period we had a number of-an increased number of thefts from both within the parts room and from the vehicles that were parked in the parking lot. And I-I know we had a number of televisions sometime in this-at this- during this period that disappeared that are within the vehicles. Q. And how many vehicles approximately are parked in your lot at night? A. Including employee cars, approximately two hundred. Batey, who was admittedly an agent of the Respond- ent, did not testify , and I credit Willey's testimony. As to Passarella, I found him to be an evasive witness, and I find his testimony as to why the guard was present in the service department on 22 March, to be incredible. His testimony that the Company had experienced an in- creased number of thefts from both the parts room and from vehicles parked on the lot was not 'supported by any inhouse records, nor had there been any reports of theft to the local police department . The only 'specific items he claimed had been stolen were televisions that had been in the cars parked on the Company 's lot. Yet, instead of placing Batey on the parking lot so that he could watch approximately 200 cars, Batey spent the night shift in the garage watching a single employee, Willey. The guard's observance -of Willey is all the more in- credible since the record shows that for many months prior to the election, the Respondent had a TV camera trained on the parts room door, and partially on the first and second lift. This TV picture was reproduced on the screen in the dispatcher 's office. Yet, as set forth in Wil- ley's testimony , in the week of the election, at 4 p.m. each afternoon, this same camera was changed from training on the parts room door , to training on Willey. A porter would manually adjust the TV camera, while 938 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Winslow would direct him how to move it so as to make it focus on Willey . 14 According to Winslow, the camera was only focused on Willey's lift on one evening , start- ing at 7 . p.m., and was done for "supervision reasons." I credit Willey's testimony , and find Winslow 's explanation of why the camera was trained on Willey to be incredi- ble. Respondent offered no reasonable or practical reason why it had a guard watch Willey work that evening, just prior to the election , but in fact, offered a ludicrous one. The import of Batey's words to Willey under the cir- cumstances was clear . Respondent was letting Willey know that it was watching him closely and that it was acutely aware of his union organizational activities. In these circumstances, I conclude and find that Batey's words to Willey created the impression that Respondent was engaged in surveillance of Willey's and his fellow employees ' union activities , and the Respondent thereby violated Section 8(a)(1) of the Act. Supermarkets General Corp., 260 NLRB 167 (1982); J. P. Stevens & Co., 245 NLRB 198 (1979). In the last few weeks before the election , Winslow began to harass Willey in various ways . He assigned to Willey many more difficult jobs than he had normally been assigned, such as working on Cadillac computer problems, when the shop did not have the equipment or books to trace out such problems . In addition he picked an argument with Willey, seeking to cause a confronta- tion. Willey had been working on a car when he noticed Winslow standing behind him , and watching him for sev- eral minutes . Willey then asked, "[W]hat are you wor- ried about? Just because I support the Union doesn't mean I forgot how to do my job. You don't have to stand here and watch me." Winslow replied that he did not have to worry, that Willey was the one who had to worry, because he "may not have a job after this is all over." Willey replied that he did not have to worry as there were laws that would protect him for supporting a union. At this point Winslow became angry , and started to call Willey a "Pussy," very loudly in front of several other mechanics . Willey walked away in order to avoid a fight, while Winslow repeatedly shouted that Willey was a "Pussy."15 G. The Discontinuance of the Second Shift On the afternoon of Monday, 26 March, the third day after the election, Willey reported to work for the night shift. Winslow was at his service desk, and he informed Willey that he was wanted at the personnel office. Wins- low led the way, and Willey followed him to the office where Personnel Manager Bole met them . At this point Bole informed Willey that the Respondent was going to cancel the night shift, effective that day , due to "reasons 14 The Respondent in 1983 had installed six closed unit TV cameras at its facility. Three were trained on the parking lot, one on the entrance of the building, one on the car wash bay, and one on the parts room door. As testified to by Passarella , the TV cameras were used primarily as a deterrent system, as no pictures were recorded . Dispatchers who are ad- mittedly very busy, look at the cameras on a casual basis . They have never reported that they detected any thefts since the installation of the cameras. 15 1 credit Willey's testimony which was essentially uncontradicted. of economic feasibility," according to Willey. This was the first knowledge that Willey had that the second shift was to be discontinued or, as far as the record shows, any nonmanagement employee . Willey testified as fol- lows: At that, I responded that that is directly retaliatory to my being involved with the Union. And that it is pretty tough for me to believe that putting two shift of mechanics , which would total about seven me- chanics into a four-lift work area , is economically feasible . And with that he told me that's not my de- cision to make and regardless of what I think, the night shift is cancelled as of today. And, he told me that if I wanted to, I could work the 8 :00 a.m. to 4:30 p.m. shift. • To that I told him, you know that obviously is no good for me because you know that I've been going to school the entire time that I've worked here . I can't work that shift. Bole told Willey to think about it, and let him know. On the following morning , Willey returned to the shop, and worked from 8 a .m. until 4:30 p.m. as Tuesday was his day off at school in the new semester . That day Willey went to the personnel director's office and told him that he still could not work days, and unless Bole changed his mind "I'm not working here any more, I guess, " and emphasized that he was not quitting , that he was being forced out of his job. Willey further informed him that he was going to file an unfair labor practice against the Company and that they would be hearing from him . Bole replied, "Good. Fine," and the conversa- tion ended . Willey did not return again to work for the Respondent, and had continued as a full-time student at DeVries Technical Institute. Discussion and Conclusions In applying the teachings of Wright Line, 251 NLRB 1083 (1980), enfd. 662 F.2d 899 (1st Cir. 1981), I find that the General Counsel had sustained his burden of estab- lishing a prima facie case that the union activities of Willey motivated Respondent 's decision to constructive- ly discharge him. Respondent knew well that Willey was the union spearhead. In fact, in Respondent 's brief, it is readily ad- mitted that Willey volunteered to other service depart- ment employees that he would try to get a Union to rep- resent the employees, that Willey organized union meet- ings at his apartment and elsewhere, that he distributed union authorization cards to other employees, that he at- tended the preelection conference at the Board , that he drafted and posted union campaign literature, and served as the union observer at the Board election on 23 March. Respondent's union animus is clearly shown by its illegal acts of interrogation and impression of surveillance as previously set forth. Also President Passarella and Per- sonnel Director Bole admitted that they did not want the Company's employees to be represented by a union. Willey was obviously a skilled and valuable mechanic. He was competent enough that the Company allowed OLYMPIC LIMOUSINE SERVICE 939 him to work from 1 November 1983 until mid-February without supervision on the last 3 hours of his shift, and also to work without supervision on the last 5 hours of his shift on 15 February to 26 March. Also, he was ap- pointed lead mechanic during the hours no supervisor was present . The record also shows that it allowed its mechanics a great flexibility in setting their hours of work as witnessed by allowing Willey to work in No- vember 2 to 10:30 p .m., then 4:30 p .m. to midnight, and allowing Atkinson to work only on Sunday nights. It is also to be noted that Willey's pay was raised from $5 an hour to $8 an hour at some point in the 6 months he worked for the Respondent. Yet, despite the fact that the Company 's 200 car fleet operated 24 hours a day, 7 days a week, and despite the Company's past practice of being very flexible about the night hours it allowed its mechanics to work , and despite Willey's skill and willingness to work nights he is noti- fied on Monday afternoon , by the personnel director as he reported for work, that the second shift has been dis- continued as of that day and that he can only work in the future on the day shift . Bole knew that Willey went to school in the daytime , and that he needed an evening shift job in order to be able to continue to go to school. Willey was not deceived by the personnel manager's statement, and informed him that Bole knew he was going to school , and that he could not work the day shift . On the following day Willey again told Bole that he could not work days , that he was being forced out of his job. As stated in K & S Circuits, 255 NLRB 1270 (1981): "To establish a constructive discharge , it must be proven that the burdens upon the employee must cause, and must be intended to cause , a change in working condi- tions, so difficult or unpleasant as to force him to resign. It must also be shown that these burdens were imposed because of the employees' union activities ." The record in this case amply meets these two tests. Willey was a dedicated day school student of the DeVries Institute and Respondent well knew this , and compensated for it prior to the entrance of the Union . Willey's Union activi- ties were anathema to the Respondent, and after losing the Union election on 23 March it decided to force him to quit by abolishing the night shift, and compelling him to work the day shift. I turn now to the reasons offered by the Respondent for the cessation of the second shift, and for its explana- tion of when the decision was made to do so. 1. Gutshall On direct examination, Gutshall, when asked how long the second shift lasted, responded as follows: "I had to go into the hospital for surgery on March 25th . 1° It was deemed just before I left to stop the second shift because of just shortage of Personnel." 1e Gutshall was to have surgery performed when it could be scheduled at an available date . As he testified, approximately 2-1/2 weeks before 25 March, he knew that he would enter the hospital for the surgery on 25 March. He had informed his supervisors at Respondent's of this planned surgery. On cross-examination Gutshall testified that the deci- sion to terminate the night shift was made within the week before he entered the hospital. When asked if it was made prior to 24 March, he replied, "Somewhere right in that area ." On being pressed further, he testified, "I'm saying the decision was made to the best of my knowledge that Saturday." t 7 Then, when asked why he recommended that the second shift be discontinued, he testified, "Number one, shortage of personnel , Number two, there was no super- vision directly or available supervision." In a rambling manner he explained that Winslow was going to take over his job as supervisor of the service department, and as such he would not be "turning wrenches ," but would be "coming off the floor." This meant . that Winslow's lift was vacant, and that the Respondent then had space to put another "experienced" mechanic to work on the day shift. When asked if the second shift met the Respondent's productivity requirements , Gutshall testified that it did not because, (1) the Company could not put in it the re- quired supervision and (2) the work was not getting out. Also, they had problems with the work, and they were not satisfied with it . Gutshall could only remember one specific incident of alleged poor work, and that was on the replacement of head gaskets on a Cadillac limousine by Willey.'8 This criticism of Willey was in sharp contrast to Gut- shall's explanation of how he planned to alleviate the shortage of personnel : "We needed that other mechanic that was working full-time nights days when everybody else was working at this point 'cause we then had the space to do it 'cause Dennis was coming off the floor. We needed the ... we needed the experience." The other mechanic that Gutshall was referring to who he needed so badly was obviously Willey. 2. Roger Passarella According to President Passarella, General Manager James Murphy had first suggested having a second shift in December 1983. Then, in late January , the decision to institute a second shift was made by the Company's exec- utive committee. t 9 When asked why a second shift was commenced, the president stated: Well, the thought was that there would be greater utilization of the space facilities that we had and as a result of that more production would be coming from the service department. The president also testified that a decision was made to discontinue the second shift in early March, which was 2 or 3 weeks after it had commenced operating. When asked why this decision was made, he stated that " That Saturday was 24 March. la The conference between Gutshall about Willey and this job, as well as Gutshall's claim that Willey had left nuts and bolts all over the shop, is discussed in III, F,1 above. 19 The executive committee consisted of himself, his brother Russell Paasarella ; Murphy; Gary Beno, the controller; and Personnel Director Erik Bole. If this committee kept minutes , the record does not so dis- close. 940 DECISIONS OF NATIONAL LABOR RELATIONS BOARD it was for business reasons, that the Company "never really had the ability or the facilities or the capacities to manage or handle or operate a second • shift at all and it did not work out." He further testified that the decision to discontinue the second shift was not implemented until after the election on the advice of their labor con- sultant, so that it would not be a disruption to the elec- tion. 3. Erik Bole Bole, who had been hired on 16 January as Respond- ent's personnel and safety director , when asked on direct examination why the second shift was instituted, testified that "Basically, it was a request by Harry Gutshall to the committee to see if perhaps we could get better produc- tivity in the shop area ." He further testified that the deci- sion to discontinue it was made in the week of 5 March by the executive committee, after Gutshall had offered his opinion . When asked why the second shift was dis- continued, he replied as follows: Many reasons . I'd say, number one, lack of super- vision . Knowing that Harry Gutshall would be going into the hospital , and Dennis would be assum- ing his responsibilities that it would create a void in that shift of supervision . Secondly, lack of person- nel. When you consider that Dennis Winslow would move up to an acting position as fleet man- ager there was a void . Jim Turner would-rose to the position of lead mechanic and he would be doing the lead mechanic's job as well, so let's call it one and a half positions were vacant, open, day shift, and it just made sense that on short notice I would pull people from the night shift to the day shift as I cannot hire people in a week 's notice. Bole then added a third reason , thefts from the parts room, and thefts from vehicles , and that parts would be taken from the parts room and used but no record would be made, making it difficult to maintain an accurate ac- counting. As to the date when the decision to discontinue the second shift was made, I credit Gutshall's testimony. Passarella's testimony that it was made in early March and Bole's that it was made in the week of 5 March were vague compared to Gutshall 's specific testimony that it was made the Saturday before he entered the hospital, 24 March . Certainly , such an important event in Gutshall's life gave him a firm anchor on which to base his answer. I also do not credit Bole's date of the week of 5 March, as he contradicted himself. In his claim of a lack of per- sonnel, he testified that to fill a vacant position on the day shift "it just made sense that on short notice I would pull people from the night shift to the day shift as I cannot hire in a week's notice." Patently, if he had been notified in the week of 5 March of the termination of the shift, he would have had approximately 3 weeks to hire additional mechanics, not I week. I also find that Respondent 's reasons why it discontin- ued the second shift do not stand scrutiny. The reasons offered by Gutshall , shortage of personnel and no avail- able supervisor , parallel, in reverse order, Bole's reasons of lack of supervision and lack of personnel.20 The claim of a shortage of personnel is not supported by the record. When Gutshall entered the hospital there remained 12 employees to do physical work in the serv- ice department instead of 13, as Winslow did become a full-time supervisor . But Winslow had not been regularly working on a lift prior to that date, so the four mechan- ics who regularly worked on the lifts on the day shift were still available to continue working on these lifts. But despite the fact that all four lifts , on 26 March, were manned by the same mechanics who worked off of them in the prior week, Soderholm was transferred to the day shift, and Willey was offered a job on the day shift.21 This would have meant that at least six mechanics would be working in a four-bay area containing four lifts, and would result in the same space problems that had existed before Gutshall put the 4 p.m. to midnight shift into effect. Instead of just having an overlap of mechanics for 2-1/2 hours , there now would be, in effect, an overlap of 8 hours a day , as the six mechanics would be working in an area laid out for four mechanics . This, of course, meant that cars would be worked on while parked in the passageway between the lifts, thereby blocking the re- moval of repaired cars to the parking lot, as well as the entrance of cars to be placed on the lifts. The cessation of the second shift was contrary to all the reasons management had given for instituting that shift in mid-February. With its cessation, the Company could no longer let the major jobs be done at night so that the mechanics could work on them without inter- ruption . With all the mechanics working on the day shift, major jobs would again be interrupted by the fast repair jobs that had top priority, so as to keep the limou- sine on the road to accomplish its mission of hauling pas- sengers. According to Gutshall, the volume of work ne- cessitated a "full" second shift . a a There was no claim by Respondent that the volume of work slackened off at any time after the institution of the second shift. Placing two night-shift mechanics on the day shift was also a contradiction of President Passarella 's reason for instituting the second shift. There would no longer be a greater utilization of space facilities, but the shop would, in fact, be totally abandoned during the hours of 4 p.m. to midnight. As to Bole's claim that the second shift was put in to see if more productivity could be obtained from the shop, the Respondent offered no records whatsoever that productivity decreased during the time of the "full" ae Bole's third reason of theft from parts room and vehicles was not supported by the record , was not offered by Gutshall or Passarella, and need not be addressed. " Willey testified that if he had accepted Bole's offer there would have been seven mechanics to work in the four-lift area. The record does not disclose the name of this seventh employee, as various personnel were only identified as Rick , Tom, Tony, and Robert Long , without stat- ing their specific specialty . Kevin Lombard was identified as a front-end mechanic, and Joe as a bodyman. Ea Gutshall did not define what he meant by a full second shift. The record discloses that after mid-February the second shift usually consist- ed of Willey and Soderholm , or at times, some other mechanic in place of Soderholm. OLYMPIC LIMOUSINE SERVICE 941 second shift , but in fact admitted that it had no such records. Finally , we have Gutshall 's letter of 14 March to each employee in which he set forth that the service depart- ment was working well since he took over in February. As the service manager pointed out, the mechanics had a "record number of cars available for peak demands," and "they were fixing cars , and they were staying fixed." Clearly, this letter of the fleet manager sets forth that the overall production of the mechanics , day shift and night shift, was not just at a satisfactory level, but was at a commendable level. I further find that the Respondent had not successfully rebutted the General Counsel 's prima facie case. Re- spondent's various defenses that it discontinued the second shift because of a lack of supervision , a shortage of personnel , no increase in productivity , and thefts of parts, do not stand scrutiny as set forth above . The night shift allowed Respondent to more fully utilize its shop's facilities, and allowed Respondent to adhere to its goal of performing minor repair jobs during the day so that its vehicles could get back on the road, while major repair jobs were done at night without interruption. Willey was a skilled mechanic whose work was never criticized prior to the advent of the Union and his open activism . He was the keystone of Respondent 's night shift for 6 months, and worked without supervision for a major portion of his evening hours , both before and after Respondent instituted the 4 p.m. to midnight shift. I therefore find that Respondent's termination of the night shift imposed a burden on Willey that made it impossible for him to continue going to day school , and that the purpose of the termination of the night shift was to compel Willey to quit, and rid Respondent of the union activist, as well as to show the other employees its power over their jobs, and thereby discourage them from engaging in union activities. I therefore find that Re- spondent violated Section 8(a)(3) and (1) of the Act by constructively discharging Kyle Willey because he en- gaged in union activity. H. The Objection to the Election In accordance with directions contained in the order consolidating cases , I now turn to Objection 1 contained in Case 22-RC-9155. This objection reads as follows: That an individual by the name of Kyle Willey, who is employed by the Employer herein during the time prior to, and during and after the election, while acting in behalf of Local 56 of the United Food and Commercial Workers Union , did wrong- fully and illegally influence the results of the elec- tion by physically threatening certain employees if they did not vote for the Union. In support of this allegation, the Employer offered the testimony of one witness , Dennis Winslow . On direct ex- amination Winslow testified that on an afternoon about a week or two before the 23 March election he had a con- versation with Willey while standing around the lifts and the toolboxes in the bay area . When Willey asked him where he stood on the election , Winslow informed him that he stood with the Company. Willey then asked him why he was hurting his fellow employees, and Winslow stated he was not trying to hurt them, he just felt that the Company should not have a union. Willey then stepped away from his toolbox for a minute and Wins- low further testified, "I was coming back to the toolbox and he said to me if I got in his way that he would punch my lights out." On cross-examination Winslow testified that the con- versation took place approximately 2 or 3 weeks before the election, as he was going back and forth to his tool- box. Willey was working on a car on a lift that was in front of Winslow's toolbox, and Winslow was working on a car on a lift that was in front of Willey's toolbox.24 According to Winslow there was the original conversa- tion in which the Union was discussed as set forth above, and then there was an interval when he went to his tool- box and then when he stepped away, "our paths crossed again." At this.point Willey said, "If you get in my way, I'll punch your lights out." Willey's voice was fairly mellow until he made the statement about punching his lights out and, "Then he got right in my face." When asked what he took Willey to mean when he said "get in your way," Winslow testified, "I assumed he meant that if I disrupted his Union organizing." Winslow mentioned this conversation to mechanics Lombard and Toner on the next day, and stated, "We both kind of laughed a little," as he considered it a joke. On the same morning, Winslow also reported the conversation to Gutshall and General Manager Murphy. Winslow and Wilson were admittedly not friends and did not get along before the organizing campaign. Willey readily admitted that he had a conversation with Winslow about the Union, and he was suprised that Winslow had attended a union meeting, as he doubted that Winslow supported the Union. Willey testified that he had asked him if he was going to vote for the Union, and that Winslow replied that he had attended the meet- ing, but he was not supporting the Union, as he felt it was best for the Company not to have a union. Willey then stated that he thought a union was the best thing for employees, and he could recall no response from Winslow, testifying that the conversation then terminat- ed. Willey flatly denied that he threatened to punch Winslow's light out in this conversation or that he ever so threatened. Willey was never approached by any member of man- agement about Winslow's claim that he had threatened to punch Winslow's eyes out, and only learned of such a claim after the Company filed its objections to the result of the election. As previously set forth, I do not find Winslow to be a credible witness, and I do not credit his testimony that Willey told him that if he got in his way, Willey would punch his lights out. Willey's recollection of the date of the conversation in which he questioned Winslow as to how he was going to vote was much more accurate than Winslow, as Willey placed it in the week of the election, whereas Winslow first placed it as occurring about a 84 Each mechanic's toolbox is lined up against the wall, whereas the lifts are lined up in the bays away from the wall. 942 DECISIONS OF NATIONAL LABOR RELATIONS BOARD week or two before the election, and then on cross-ex- amination placed it in early March, 2 or 3 weeks before the election. Since the conversation occurred. after the fourth and last union meeting, which took place at the Asbury Court Motel on the Saturday before the election, 17 March, it could not have occurred 2 or 3 weeks before the election. I therefore conclude on the basis of the foregoing that Willey did not physically threaten employees if they did not vote for, the Union, and that the Respondent has failed in its burden to establish that the Union, or its agent, has engaged in objectionable conduct to warrant setting the election aside. I recommend that the Union be certified as the exclusive collective-bargaining represent- ative of Respondent's employees in the unit set forth in Case 22-RC-9155, in accordance with the results of the election conducted on 23 March 1984. I. Refusal to bargain The Union's business representative, Charles Volk, tes- tified that approximately 2 weeks after the election, he contacted Respondent's labor relations consultant Frank Campion and stated that since the election was over, it might be to the benefit of both the Union and Company to sit down and begin discussing a contract . Approxi- mately a week to 10 days later, Campion telephoned Volk and informed the union official that the Respond- ent was not interested in meeting with the Union. Since that call Volk has not spoken to Campion or to anyone representing the Respondent. Campion did not testify, and Volk's testimony remains uncontradicted and I credit it. Thus the evidence shows that Respondent terminated the second shift 3 days after the election was won by the Union, and that it terminat- ed it so to cause Willey to quit. As previously set forth, Respondent 's asserted business reasons for discontinuing the second shift were pretexts for the real reason, the elimination of the Union spearhead. I therefore find that this discontinuance of the second shift constituted a change in working conditions, and that the Respondent was obligated to give notice to, and bargain with, the Union before it effectuated its discon- tinuance. In view of Respondent's failure to offer to bar- gain over this planned discontinuance and its effect on its employees, I find that Respondent violated Section 8(a)(5) and (1) of the Act. NLRB P. Katz, 369 U.S. 736 (1962); Clements Wire & Mfg. Co., 257 NLRB 1058 (1981); Felbro Inc., 274 NLRB 1268 (1985). J. Willey's Right to Reinstatement25 On approximately 24 April, Willey and his roommate Michael Langan ' Were driving to Freehold Raceway in 25 During the course of the hearing counsel for the Respondent sought to introduce into the record evidence pertaining to an altercation that took place between Willey and Winslow in late April, approximately 1 month after the cessation of Willey's employment with the Company, The General Counsel objected to the admission of this testimony on the grounds that the evidence was not relevant to this proceeding , and that it would be more properly considered in the compliance proceeding. The Respondent argued that this testimony was relevant as it concerned part of the remedy sought by the General Counsel, the reinstatement of the afternoon. As they passed Respondent's facility, Willey recalled that, although he had previously picked up his toolbox, he had left a radio in the shop. Willey stopped his car, got out, while Langan remained in it.26 Willey testified that as he walked towards the garage door, he noticed Winslow in the center of the shop, 'and he saw that Winslow was walking towards him. Willey then testified as follows: And, when I got to the door, Dennis started with-the first thing he said to me was, "What the hell are you doing here?" Like that. Followed by, "You don't work in here anymore. Now get the fuck out of here." While I walked further into the shop, he continued the same type of attitude. Q. Well, what was he yelling? A. Insults such as that. Calling me-"You don't belong here. Get out- of here, asshole." Stuff like that. The entire time I was in there. Q. Can you recall anything else he was saying to you? A. Well I answered him first when he told me- when he asked me what I was doing here. I an- swered that I had just come to get my radio. Willey further testified that while he walked about 40 feet into the shop Winslow kept yelling at him, telling him that he did not belong in there, to get out. When asked if he retrieved his radio, Willey replied: A. I got the radio and I proceeded back out the door while he was still yelling at me, to which I did not say a word. Q. What was he yelling at you at this point? A. The same thing, "To get the hell out of here. Get out of here. You -don't belong here." With a few profanities thrown in there. Q. What were the profanities? A. "Get the fuck out of here. You don't belong here." Things like that. That nature. Q. Where was he standing in relation to you? A. Within one foot of my face the entire time. Willey continued towards the garage door and on seeing mechanic Chuck Ogden, stopped and asked if the Board agent had talked to him yet, as' the agent had been trying to get hold of him. Winslow turned and started scream- ing at Ogden that he was not to talk to Willey and then turned again to Willey screaming "Get the hell out of here." At this point Willey testified: I grabbed his shirt and I looked at him and I said, "I don't work here. I don't want to work here. I have nothing to do with this place. Now just leave me the hell alone." I released him and walked out with my radio and left the property. Willey. I overruled the General Counsel's objection, and affirm that ruling herein. 26 Willey's testimony that he had seen various other nonemployees come into the shop during working hours without any managerial objec- tion, was undisputed , and I credit it. OLYMPIC LIMOUSINE SERVICE 943 Winslow testified that he saw Willey come through the front door and "I approached him and I stopped him and I asked him what he wanted . He said he wanted his radio , so I allowed him to go ." Winslow did not testify as to Willey's testimony that he called him foul names, and as to Willey's charge that he screamed at Willey while standing within 1 foot of his face , so Willey's testi- mony as to these events is uncontradicted and I credit it. Willey and Winslow were both rugged looking muscular young men . While Willey was 5 feet 11 inches tall and weighed 165 pounds, Winslow was 5 feet 6 inches tall and weighed 165-170 pounds. Winslow subsequently filed criminal charges of "as- sault" against Willey in the local municipal court. Willey pleaded guilty to the charge of disorderly conduct,27 and explained his reasons as follows: Dennis appeared at the Courtroom. And at that point I knew that I had grabbed his shirt and that was technically guilty of the offense that I was charged with . I didn 't see any point in getting a lawyer. I figured that would cost me more than the fine would be. Because when I had been called down to the Police station by the sergeant to talk about the offense that occurred . He told me that the normal fee for such an incident is like $75 and $25 cost to the Court. So I figured I would just plead guilty and get it over with. Respondent contends in its brief that Willey is not en- titled to reinstatement because of his "admitted criminal assault of Acting Service Manager Winslow in April 1984," However , I find that Willey should be reinstated to employment with the Respondent, based on the follow- ing factors . The first is that he has been unlawfully dis- charged following his open and admitted activity on behalf of the Union in its organizing campaign . Second, his grabbing of Winslow's shirt was spontaneous and not planned beforehand , such as when a striker arms himself' with a club or a weapon and proceeds to the picket line, ready to engage in combat .28 Third, his action was pro- voked by Winslow 's screaming of insulting profanities at him. Fourth, Winslow , by his own conduct placed him- self in Willey's path and put his body within 1 foot of Willey's blocking his egress . Fifth , Respondent had al- lowed other nonemployees to come and go in the shop without any screaming or' profanities being heaped on them, and without blocking their path . It must be re- membered that at this time , according to Respondent's theory, Willey was merely a former employee who had quit, and not some stranger who should be shouted off the premises . Sixth, Willey's conduct was not vicious or grossly wrong, as he did not strike, slap, or fight with Winslow. In E. I. duPont & Co., 263 NLRB 159 (1982), a supervisor had harassed an employee because of his- '7 No court records were introduced into evidence so as to show the precise charge, and I regard both witnesses' terms as colloquial expres- sions. However, it is well settled that matters raised in state criminal pro- ceedings do not dispose of the separate and distinct issues raised under the Act . [Catalytic, 275 NLRB 97 (1985).] 28 See Clear Pine Mouldings , 268 NLRB 1044 (1984). prounion attitude . On the day in question, standing face- to-face, inches apart , the supervisor told the employee to quit hollering , to which the employee replied that he would scream anytime or place . As found by the Board, the employee pushed the supervisor away by placing his hand on the supervisor 's chest . The employee then told his supervisor that if he were not an old man, he would "stomp his goddamn ass in the floor ." The employee then asked the supervisor if he wanted to fight , and the supervisor left. As is evident , the conduct of the employ- ee in E I. duPont, supra, above , was far more egregious than of Willey, yet the Board upheld his reinstatement. As stated in NLRB v. M. & B. Hardware Co., 349 F.2d 170, 174 (4th Cir. 1965), "[a]n employer cannot provoke an employee to the point where [the employee] commits ... an indiscretion ... and then rely on this to termi- nate [the] employment." Respondent , by Gutshall's and Winslow's action late in the March campaign , harassed Willey with more difficult jobs; with criticism , with vile name calling , with putting him in the spotlight of a TV camera, and by placing a uniformed guard to hover over him. Then , when Willey returned to the shop for the le- gitimate act of reclaiming his radio , Winslow immediate- ly picked up the harassment with his screaming of vile names at Willey. To allow the Respondent to succeed in preventing the reinstatement of Willey because he spon- taneously responded to its supervisor's harassment by simply grabbing his shirt, would be to reward the Em- ployer for its own wrongdoing and defeat the purposes of the Act. I therefore find that Willey's conduct was not grossly wrong or vicious, and that under all the cir- cumstances , Willey has not forfeited his right to be rein- stated . Louisiana Council No. 17, AFSCME , 250 NLRB 880 (1980); McAllen Coca-Cola Bottling Co., 258 NLRB 789 (1981). CONCLUSIONS OF LAW 1. The Respondent is an employer engaged in com- merce within the meaning of Section 2(6) and (7) of the Act. 2. The Union is a labor organization within the mean- ing of Section 2(5) of the Act. 3. The following unit is appropriate for the purposes of collective bargaining: All full time and regular part time mechanics and lead mechanics, car washers/fuelers, body shop helpers, tow truck drivers and maintenance employ- ees employed by the Employer at its Farmingdale, New Jersey location. 4. At all times since 23 March 1984 the Union has been the exclusive collective -bargaining representative of the employees in the unit described above. 5. Since on or about 6 April 1984, and continuing thereafter, Respondent Olympic Limousine Service, Inc. has failed and refused to bargain collectively in good faith concerning wages and other terms and conditions of employment of the employees in the unit described above in violation of Section 8(a)(5) of the Act. 6. Respondent violated Section 8(a)(1) of .the. Act by threatening its employees with more, onerous working 944 DECISIONS OF NATIONAL LABOR RELATIONS BOARD conditions if they selected the Union as their bargaining representative; and by creating an impression among its employees that their union activities were under surveil- lance. 7. Respondent , on 26 March 1984, unlawfully discon- tinued the operation of its second shift in violation of Section 8(a)(5), (3), and (1) of the Act. 8. Respondent, on 26 and 27 March 1984, by construc- tively discharging Kyle Willey to discourage him and other employees from engaging in concerted activities for the purpose of collective bargaining or other mutual aid or protection , has engaged in unfair labor practices and has violated Section 8(a)(3) and (1) of the Act. 9. Respondent has not violated the Act by Gutshall's interrogation of Anthony Auriano on 23 March 1984. REMEDY Having found that the Respondent has engaged in cer- tain unfair labor practices , I find it necessary to order it to cease and desist and to take certain affirmative action designed to effectuate the policies of the Act. 'The Respondent 's having unlawfully constructively discharged Kyle Willey on 26 and 27 March 1984, 1 find it necessary to order it to offer him reinstatement and make him whole for loss earnings and other benefits, computed on a quarterly basis from date of discharge to date of proper offer of reinstatement , less any net interim earnings, in accordance with F. W. Woolworth Co., 90 NLRB 289 (1950), plus interest , as computed in Florida Steel Corp., 231 NLRB 651 (1977). See generally Isis Plumbing Co., 138 NLRB 716 (1962). Respondent , having unlawfully terminated the second shift of its shop employees , shall be required to reestab- lish the second shift as it was before the Respondent en- gaged in these unfair labor practices , and to offer to Kyle Willey reinstatement to that shift . There is no showing that the restoration of this shift will cause any undue hardship on the Respondent , as the same shop, lifts, and equipment that are used on the day shift are available for use on the second shift. Also, the record is devoid of any evidence that the Respondent is experienc- ing any financial difficulties . The resumption of this shift will clearly effectuate the policies of the Act. Rebel Coal Co., 259 NLRB 258 (1981 ); Sunflower Novelty Bags, 225 NLRB 1331 (1976). On these findings of fact and . conclusions of law and on the entire record , I issue the following recommend- edaa ORDER The Respondent , Olympic Limousine Service, Inc., Farmingdale, New Jersey, its officers, agents, and repre- sentatives, shall 1. Cease and desist from °B If no exceptions are filed as provided by Sec . 102.46 of the Board's Rules and Regulations , the findings, conclusions, and recommended (a) Threatening their employees with more onerous working conditions if they selected the Union as their bargaining representative. (b) Creating an impression among its employees that their union activities were under surveillance. (c) Discharging or otherwise discriminating against any employee for supporting Local 56, United Food and Commercial Workers Union, AFL-CIO or any other union. (d) Refusing to bargain collectively in good faith with Local 56, United Food and Commercial Workers Union, AFL-CIO as the exclusive collective -bargaining repre- sentative of the employees in the following appropriate unit: All full time and regular part time mechanics and lead mechanics, car washers/fuelers, body shop helpers, tow truck drivers and maintenance employ- ees employed by the Employer at its Farmingdale, New Jersey location. (e) In any like or related manner interfering with, re- straining, or coercing employees in the exercise of the rights guaranteed them by Section 7 of the Act. 2. Take the following affirmative action necessary to effectuate the policies of the Act. (a) On request , bargain with the Union as the ' exclusive representative of the employees in the following appro- priate unit concerning terms and conditions of employ- ment and , if an understanding is reached , embody the un- derstanding in a signed agreement: All full time and regular part time mechanics and lead mechanics, car washers/fuelers, body shop helpers , tow truck drivers and maintenance employ- ees employed by the Employer at its Farmingdale, New Jersey location. (b) Offer Kyle Willey immediate and full reinstatement to his former job or, it that job no longer exists, to a sub- stantially equivalent position , without prejudice to his se- niority or any other rights or privileges previously en- joyed, and make him whole for any loss of earnings and other benefits suffered as. a result of the discrimination against him, in the manner set forth in the remedy sec- tion of the decision. (c) Reopen and reestablish the second shift in its shop. (d) Remove from its files any reference to the unlaw- ful discharge and notify the employee in writing that this has been done and , that the discharge will not be used against him in any way. (e) Preserve and , on request, make available to the Board or its agents for examination and copying , all pay- roll records, social security payment records , timecards, personnel records and reports, and all other records nec- essary to analyze the amount of backpay due under the terms of this Order. (f) Post at its shop in Farmingdale, New Jersey, copies of the attached notice marked "Appendix."90 Copies of Order shall, as provided in Sec. 102.48 of the Rules, be adopted by the 80 In accordance with our decision in New Horizons for the Retarded, Board and all objections to them shall be deemed waived for all per. 283 NLRB No . 181 (May 28 , 1987), interest on and after 1 January 1987 poses . Continued OLYMPIC LIMOUSINE SERVICE the notice, on forms provided by the Regional Director for Region 22, after being signed by the Respondent's authorized representative, shall be posted by the Re- spondent immediately upon receipt and maintained for 60 consecutive days in conspicuous places including all places where notices to employees are customarily posted . Reasonable steps shall be taken by the Respond- ent to ensure that the notices are not altered , defaced, or covered by any other material. (g) It is recommended that Objection 1 submitted by the Employer in Case 22-RC-9155 shall be overruled, and that the Union be certified as the exclusive collec- tive-bargaining representative of the Respondent's em- ployees for the unit found appropriate in such case. (h) Notify the Regional Director in writing within 20 days from the date of this Order what steps the Re- spondent has taken to comply. IT IS FURTHER ORDERED that the complaint is dis- missed insofar as it alleges violations of the Act not spe- cifically found. shall be computed at the "short -term Federal rate" for the underpayment of taxes as set out in the 1986 amendment to 26 U .S.C. § 6621 . Interest on amounts accrued prior to 1 January 1987 (the effective date of the 1986 amendment to 26 U.S.C. § 6621) shall be computed in accordance with Florida Steel Corp., 231 NLRB 651 (1977). APPENDIX NOTICE To EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government The National Labor Relations Board has found that we violated the National Labor Relations Act and has or- dered us to post and abide by this notice. Section 7 of the Act gives employees these rights. To organize To form, join, or assist any union 945 To bargain collectively through representatives of their own choice To act together for other mutual aid or protec- tion To choose not to engage in any of these protect- ed concerted activities. WE WILL NOT discharge or otherwise discriminate against any of you for supporting Local 56, United Food and Commercial Workers Union, AFL-CIO or any other union. WE WILL NOT threaten employees with more onerous working conditions if they select the Union as their bar- gaining representative. WE WILL NOT create an impression of surveillance of the union activities . of employees. WE WILL NOT in any like or related manner interfere with, restrain, or coerce you in the exercise of the rights guaranteed you by Section 7 of the Act. WE WILL offer Kyle Willey immediate and full rein- statement to his former job on the second shift, or, at his choice on the first shift, to a substantially equivalent po- sition , without prejudice to his seniority or any other rights or privileges previously enjoyed and WE WILL make him whole for any loss of earnings and other bene- fits resulting from his discharge , less any net interim earnings, plus interest. WE WILL notify Kyle Willey that we have removed from our files any reference to his discharge and that the discharge will not be used against him in any way. WE WILL reopen and reestablish the second shift in our shop. WE WILL , on request, bargain with the Union and put in writing and sign any agreement reached on terms and conditions of employment for our employees in the bar- gaining unit consisting of: All full time and regular part time mechanics and lead mechanics, car washers/fuelers, body shop helpers, tow truck drivers and maintenance employees employed by the Employer at its Farming- dale, New Jersey location. OLYMPIC LIMOUSINE SERVICE, INC. Copy with citationCopy as parenthetical citation