Nettie B. Lott, Complainant,v.Togo D. West, Jr., Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity CommissionApr 11, 2000
01974878 (E.E.O.C. Apr. 11, 2000)

01974878

04-11-2000

Nettie B. Lott, Complainant, v. Togo D. West, Jr., Secretary, Department of Veterans Affairs, Agency.


Nettie B. Lott v. Department of Veterans Affairs

01974878

April 11, 2000

Nettie B. Lott, )

Complainant, )

) Appeal No. 01974878

v. ) Agency No. 890411

) 940319

Togo D. West, Jr., ) Hearing No. 280-96-4205X

Secretary, ) 280-96-4206X

Department of Veterans Affairs, ) 280-96-4207X

Agency. )

____________________________________)

DECISION

Complainant timely initiated an appeal from the agency's final decision

(FAD) concerning her equal employment opportunity (EEO) complaint of

unlawful employment discrimination in violation of Title VII of the

Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq. and

the Age Discrimination in Employment Act of 1967 (ADEA), as amended,

29 U.S.C. � 621 et seq.<1> The appeal is accepted pursuant to 64

Fed. Reg. 37,644, 37,659 (1999)(to be codified at 29 C.F.R. � 1614.405).

Complainant alleges she was discriminated against:

(1) on the bases of race (Black) and age (54) when, on October 24,

1988, she was not referred for consideration for the position of Medical

Record Technician, GS-675-06, Vacancy Announcement 88-94;

on the basis of reprisal (prior EEO activity) when she was interviewed

but not selected for four positions within the Medical Administrative

Service (MAS) that she applied for between January 1991 and January

1993;<2> and

on the basis of reprisal (prior EEO activity) when she was reassigned

to different sections of MAS between January 1991 and January 1993.

For the following reasons, the Commission AFFIRMS the agency's final

decision.

BACKGROUND

The record reveals that complainant, who at the time of the events

given rise to these issues was either a Medical Administrative Assistant

(GS-5/10) or a Patient Services Assistant (GS-6) at the agency's John

Cochran Veterans Affairs Medical Center in St. Louis, Missouri, filed

a formal EEO complaint with the agency on March 9, 1993, alleging

that the agency had discriminated against her as referenced in Claim

Nos. 2 and 3 above. The agency dismissed the complaint as untimely,

but this dismissal was reversed on appeal to the Commission. See Lott

v. Department of Veterans Affairs, EEOC Appeal No. 01933802 (January 26,

1994). The agency then accepted Claim Nos. 2 and 3 for investigation.

At the conclusion of the investigation, complainant received a copy of the

investigative report and requested a hearing before an EEOC Administrative

Judge (AJ). Prior to the resolution of this complaint, the AJ assigned

to complainant's case received a second case file containing a separate

complaint from complainant. This complaint, which raised Claim No. 1,

was originally filed on January 10, 1989 and settled on November 20, 1990.

The complaint was reinstated, however, after the agency breached the

settlement agreement. The AJ consolidated the two complaints and a

hearing was conducted on April 29 and 30, and May 10, 1996.

The AJ concluded that complainant failed to establish a prima facie case

of race or age discrimination in regard to Claim No. 1. Specifically,

the AJ found that complainant failed to demonstrate that she met the

basic qualifications for the position in question. Testimony from a

Personnel Staff Specialist (PSS) established that while complainant was

correct in arguing that education can be a substitute for experience

in certain cases, her application packet did not list specific

graduate courses she took that were directly related to the position.

This type of specificity is a requirement when substituting education

for experience in positions above the GS-5 level, such as the position

in question. Moreover, complainant acknowledged that she did not

submit an Employee Supplemental Qualifications Statement describing

activities that demonstrated her possession of the job elements listed

in the announcement. While not an absolute requirement when applying

for a job or promotion within the agency, this document was referenced

in the Vacancy Announcement as the primary source for determining

basic qualifications and ratings. PSS testified that after reviewing

complainant's application, she found complainant to be unqualified for

the position in question and hence did not refer her for consideration.

After hearing testimony from complainant and PSS, the AJ concluded that

complainant was not qualified for the position in question and thus did

not establish a prima facie case of discrimination.

In regard to Claim No. 2, the AJ concluded that complainant failed to

establish a prima facie case of reprisal discrimination because she

failed to demonstrate a causal connection between her prior EEO activity

and the agency's failure to select her for the positions at issue.

In so finding, the AJ found credible the testimony of the Chief of MAS

(CMAS) who noted that complainant was not selected for any of the four

positions in question because she was not the best qualified.

CMAS testified that Position #1 required the ability to meet difficult

deadlines and that he hired an applicant (S1) who had shown himself

capable of such a task. Complainant, on the other hand, had not

demonstrated an ability to handle any of the assignments that she had been

given. CMAS further noted that the selectee for Position #2 was required

to analyze data and make presentations of this data to management.

The selectee (S2) was heavily involved with computer analysis and had

been working in the data unit for some time. CMAS felt that complainant

did not have the ability to analyze hospital data in front of the Chief

of Staff or Director of the agency. CMAS testified that Position #3 was

filled by an applicant (S3) with experience in coding and overseeing the

billing of patients for inpatient and outpatient care, the kind of work

required by the position. S3 had worked as a coding clerk and had vast

experience in this area. CMAS testified that complainant did not have

the requisite knowledge of coding and produced work that needed constant

review by her supervisors. Finally, CMAS testified that Position #4

required significant computer knowledge and that the selectee (S4)

had a college degree in computer science and had worked extensively

in computer services within the agency. Complainant did not have this

level of knowledge.

CMAS noted that complainant's tendency to cause backlogs and generate

complaints from her coworkers factored into his decision not to select

her for any of the positions. Other management officials, including

complainant's supervisor and the Assistant Chief of MAS testified that

complainant had trouble producing work and getting along with others.

Based on this and other similar testimony, along with the fact that

complainant provided no evidence that her nonselections were related to

her prior EEO activity, the AJ concluded that the agency's reasons for

not selecting complainant were unrelated to her prior EEO activity

Similarly, the AJ concluded that complainant failed to establish a prima

facie case of reprisal discrimination in regard to her reassignments

because she failed to demonstrate a causal connection between her

prior EEO activity and the agency's actions. The AJ found credible the

testimony from various management officials who testified that complainant

was initially reassigned to various jobs to give her experience in all

the sections of MAS. These officials testified that, as time went on,

complainant was reassigned in an attempt to find a position in which she

would be happy and productive, as she made clear that she was not pleased

with her various assignments. The AJ also credited testimony that, in

every job she was placed within MAS, complainant generated complaints

from her coworkers and supervisors, who noted that complainant could not

keep up with her assignments, was causing backlogs, and could not get

along with her coworkers. The AJ concluded that the agency's reasons

for reassigning complainant were unrelated to her prior EEO activity.

Having found that complainant failed to establish a prima facie case on

any of her issues, the AJ concluded that complainant did not establish

that she was discriminated against as alleged and recommended a finding

of no discrimination.

The agency's final decision implemented the AJ's decision. Complainant

makes no contentions on appeal, and the agency requests that we affirm

its final decision.

ANALYSIS AND FINDINGS

Pursuant to 64 Fed. Reg 37,644, 37,659 (1999) (to be codified at

29 C.F.R. � 1614.405(a)), all post-hearing factual findings by an

Administrative Judge will be upheld if supported by substantial evidence

in the record. Substantial evidence is defined as "such relevant evidence

as a reasonable mind might accept as adequate to support a conclusion."

Universal Camera Corp. v. National Labor Relations Board, 340 U.S. 474,

477 (1951) (citation omitted). A finding regarding whether or not

discriminatory intent existed is a factual finding. See Pullman-Standard

Co. v. Swint, 456 U.S. 273, 293 (1982).

After a careful review of the record, the Commission finds that the

AJ's decision properly summarized the relevant facts and referenced the

appropriate regulations, policies, and laws. We note that complainant

failed to present evidence that any of the agency's actions were in

retaliation for complainant's prior EEO activity or were motivated by

discriminatory animus toward complainant's race or age. Given the close

proximity in time between the original EEO activity at the end of 1990

and the beginning of the alleged retaliation in January 1991, it may

have been more appropriate to find that complainant did establish a prima

facie case of retaliation in regard to Claim Nos. 2 and 3. Such a finding

would not alter the end result, however, as the testimony of various

management officials described above provides a sufficient articulation

of the agency's legitimate reasons for its actions and complainant offered

no evidence to establish that these reasons were pretextual. This slight

reframing of the legal analysis does not, therefore, provide a basis to

disturb the AJ's decision, nor do we discern any other basis for doing so.

Therefore, after a careful review of the record, including arguments

and evidence not specifically addressed in this decision, we AFFIRM the

agency's final decision.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0300)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, MUST BE FILED

WITH THE OFFICE OF FEDERAL OPERATIONS (OFO) WITHIN THIRTY (30) CALENDAR

DAYS of receipt of this decision or WITHIN TWENTY (20) CALENDAR DAYS OF

RECEIPT OF ANOTHER PARTY'S TIMELY REQUEST FOR RECONSIDERATION. See 64

Fed. Reg. 37,644, 37,659 (1999) (to be codified and hereinafter referred

to as 29 C.F.R. � 1614.405); Equal Employment Opportunity Management

Directive for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 64 Fed. Reg. 37,644, 37,661 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.604). The request or opposition must

also include proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S1199)

You have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. If you file a civil action, YOU MUST NAME AS

THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD

OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME AND

OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

4/11/00

Date Carlton M. Hadden, Acting Director

Office of Federal Operations

1 On November 9, 1999, revised regulations governing the EEOC's federal

sector complaint process went into effect. These regulations apply to all

federal sector EEO complaints pending at any stage in the administrative

process. Consequently, the Commission will apply the revised regulations

found at 64 Fed. Reg. 37,644 (1999), where applicable, in deciding the

present appeal. The regulations, as amended, may also be found at the

Commission's website at www.eeoc.gov.

2 The four positions were: Vacancy Announcement No. 91-146 (GS-6 Patient

Services Assistant) (Position #1); Vacancy Announcement No. 92-49 (GS-7

Medical Administration Specialist) (Position #2); Vacancy Announcement

No. 92-55 (GS-6 Program Assistant) (Position #3); and Vacancy Announcement

No. 92-97 (GS-5 target GS-9 Medical Record Administrative Specialist)

(Position #4).