Michelle R. Littlejohn, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionFeb 18, 2009
0120090454 (E.E.O.C. Feb. 18, 2009)

0120090454

02-18-2009

Michelle R. Littlejohn, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Michelle R. Littlejohn,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 0120090454

Agency No. 4E-640-0110-07

DECISION

Complainant filed a timely appeal with this Commission from a letter

of determination by the agency dated September 23, 2008, finding that

it was in compliance with the terms of the October 17, 2007 settlement

agreement into which the parties entered. See 29 C.F.R. � 1614.402;

29 C.F.R. � 1614.504(b); and 29 C.F.R. � 1614.405.

The October 17, 2007 settlement agreement provided, in pertinent part,

that:

"Discipline for [Complainant], on matters that have not gone up yet,

will be withheld. An 1840 will be conducted on [Complainant's] route.

Standards for performance will be set. Deficiencies and corrections will

be communicated to [Complainant] with guidelines set for expectations.

[Complainant's] discipline will be reviewed in six months, with the

exception of those matters settled in arbitration. [Manager, Customer

Services (MCS)] is looking for reasonable consistency in the time &

in which [Complainant] carries the route and for reasonable accuracy in

her time estimates.

If by April 30 performance is satisfactory, discipline still standing will

be dropped. The period between now & April 30, 2008 will be considered

a period of evaluation for [Complainant]."

By letter to the agency dated August 29, 2008, complainant alleged that

the agency was in breach of the settlement agreement. Specifically,

complainant alleged that the agency breached the agreement when: "(1)

[Supervisor Customer Service (SCS)] and [MCS] agreed to do a route

inspection 1840 complete to get an idea of the length of the route.

This would give me the information necessary to give an estimate

(accurate) to help insure the proper amount of time is given to complete

the route. *Not done (the inspection). 2) [SCS] and [MCS] agreed to

sit down with me to discuss the route to make the necessary adjustments.

Not done (job discussion). After several request by the union. 3)

Despite numerous requests and opportunities give to management to sit

down w/the union and myself to discuss my route/job as agreed upon.

4) Continues to issue letters of warning regarding accurate estimates

of my route of which have not been discussed. 5) Management issuing

a letter for my removal in 14 days because of these letters that are

in my file which are (1) inaccurate and (2) a breach of the agreement."

Complainant further alleged that management refused to release the letters

from her file "months after the agreed upon time [emphasis added]."

In its September 23, 2008 letter of determination, the agency

found no breach. According to the agency, MCS, who was involved in

the settlement negotiations, stated that the settlement agreement

was honored. MCS stated that management conducted 1838s (office

inspections of route) and 3999s (street inspections of route) in order

to complete the 1840-route adjustment in accordance with the agreement.

MCS stated, however, the adjustment was not made because complainant did

not give a reasonable consistency/effort in performing her duties or in

her time estimates as she agreed to do per the terms of the agreement.

MCS stated that as a result, he was unable to determine that an adjustment

was needed on complainant's route.

Further, the agency stated that according to SCS, he completed the

1838-office inspections on complainant's route on October 22, 23, 24,

29 and 30, 2007, to collect the data necessary to make adjustments

to her route. SCS stated that he met with complainant one-on-one to

discuss deficiencies/time-wasting practices noted during the count and

acknowledged that complainant had corrected some of the deficiencies

outlined during their discussion. SCS stated that other management

officials completed 3999-street inspections on complainant's route to

collect other data necessary to make adjustments on her route. However,

SCS stated that while complainant started off honoring the agreement,

by making a reasonable effort to give accurate time estimates, it only

lasted for approximately three weeks. SCS stated that after that time,

complainant's performance was no longer satisfactory and she failed to

give reasonable effort and time estimates on her route. SCS stated that,

as a result, complainant's route was not qualified for an adjustment.

Moreover, he said complainant's poor performance affected his and MCS's

decision to remove the discipline that they agreed to consider removing

from her file in April 2008. SCS stated that in August 2008, he met with

complainant's steward to discuss whether or not the discipline outlined

in the instant settlement agreement would stay in complainant's file.

SCS stated that although management did not feel that complainant had put

forth reasonable effort, they agreed to remove the discipline because

she and MCS changed facilities prior to the end of the April 30, 2006

evaluation period. SCS stated even though he and MCS agreed to remove

the discipline from complainant's file as requested, complainant declined

the offer for them to do so on August 21, 2008.

The agency noted that the record reflects that on February 2, 2008,

complainant voluntarily bid on a position at the Wyandotte West Station,

making the issue of route adjustment at the Robert L. Roberts Station

moot. The agency determined that complainant's transfer occurred before

the evaluation period of October 17, 2008 - April 30, 2008 had expired.

The agency further determined that there was no evidence in the record

indicating that complainant was issued discipline or removal subsequent to

the settlement agreement. Moreover, the agency stated that complainant

did not allege breach until August 29, 2008, more than 30 days after

she transferred to the Wyandotte West Station.

EEOC Regulation 29 C.F.R. � 1614.504(a) provides that any settlement

agreement knowingly and voluntarily agreed to by the parties, reached at

any stage of the complaint process, shall be binding on both parties.

The Commission has held that a settlement agreement constitutes a

contract between the employee and the agency, to which ordinary rules of

contract construction apply. See Herrington v. Department of Defense,

EEOC Request No. 05960032 (December 9, 1996). The Commission has further

held that it is the intent of the parties as expressed in the contract,

not some unexpressed intention, that controls the contract's construction.

Eggleston v. Department of Veterans Affairs, EEOC Request No. 05900795

(August 23, 1990). In ascertaining the intent of the parties with regard

to the terms of a settlement agreement, the Commission has generally

relied on the plain meaning rule. See Hyon O v. United States Postal

Service, EEOC Request No. 05910787 (December 2, 1991). This rule states

that if the writing appears to be plain and unambiguous on its face,

its meaning must be determined from the four corners of the instrument

without resort to extrinsic evidence of any nature. See Montgomery

Elevator Co. v. Building Eng'g Servs. Co., 730 F.2d 377 (5th Cir. 1984).

In the instant case, the Commission determines that the record in

this case contains insufficient evidence for us to determine whether

a breach of provisions 4 and 5 of the instant agreement has occurred.

We note, for example, that the agency's final decision finding no

breach is predicated upon statements by M1 and SCS. However, the record

contains no affidavits from these individuals indicating that the agency

fulfilled its obligations under the terms of the settlement agreement.

In Ericson v. Department of the Army, EEOC Request No. 05920623 (January

14, 1993), the Commission made clear that "the agency has the burden of

providing evidence and/or proof to support its final decisions." See also

Gens v. Department of Defense, EEOC Request No. 05910837 (January 31,

1992). Given the lack of evidence in this case, we are unable to ascertain

whether the agency complied with the settlement agreement.

Accordingly, the agency's finding of no breach of provisions 4 and 5

of the settlement agreement is VACATED. The matter is REMANDED to the

agency for further processing in accordance with the ORDER below.

ORDER

The agency is ORDERED to take the following action:

The agency shall supplement the record with evidence clearly showing that

it has complied with the settlement agreement. The supplementation of

the record shall include documentation, such as affidavits from MCS and

SCS, indicating that the agency was in compliance with the settlement

agreement. Within thirty (30) calendar days of the date this decision

becomes final, the agency shall issue a new decision, with appeal rights

to the Commission, concerning whether it breached the October 17, 2007

settlement agreement.

A copy of the agency's new decision must be sent to the Compliance

Officer as referenced herein.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30) calendar

days of the completion of all ordered corrective action. The report shall

be submitted to the Compliance Officer, Office of Federal Operations,

Equal Employment Opportunity Commission, P.O. Box 77960, Washington,

D.C. 20013. The agency's report must contain supporting documentation,

and the agency must send a copy of all submissions to the complainant.

If the agency does not comply with the Commission's order, the complainant

may petition the Commission for enforcement of the order. 29 C.F.R. �

1614.503(a). The complainant also has the right to file a civil action

to enforce compliance with the Commission's order prior to or following

an administrative petition for enforcement. See 29 C.F.R. �� 1614.407,

1614.408, and 29 C.F.R. � 1614.503(g). Alternatively, the complainant

has the right to file a civil action on the underlying complaint in

accordance with the paragraph below entitled "Right to File a Civil

Action." 29 C.F.R. �� 1614.407 and 1614.408. A civil action for

enforcement or a civil action on the underlying complaint is subject

to the deadline stated in 42 U.S.C. 2000e-16(c) (1994 & Supp. IV 1999).

If the complainant files a civil action, the administrative processing of

the complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0408)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant

in the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time limits

as stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

February 18, 2009

__________________

Date

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0120090454

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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