Mary A. Duffy, Complainant,v.Pete Geren, Secretary, Department of the Army, Agency.

Equal Employment Opportunity CommissionFeb 10, 2009
0120070580-r (E.E.O.C. Feb. 10, 2009)

0120070580-r

02-10-2009

Mary A. Duffy, Complainant, v. Pete Geren, Secretary, Department of the Army, Agency.


Mary A. Duffy,

Complainant,

v.

Pete Geren,

Secretary,

Department of the Army,

Agency.

Appeal No. 0120070580

Hearing No. 370-2006-00033X

Agency No. ARSHAFTER04DEC08108

DECISION

On November 10, 2006, complainant filed an appeal from the agency's

October 12, 2006 final order concerning her equal employment opportunity

(EEO) complaint alleging employment discrimination in violation of Section

501 of the Rehabilitation Act of 1973 (Rehabilitation Act), as amended,

29 U.S.C. � 791 et seq. and the Age Discrimination in Employment Act of

1967 (ADEA), as amended, 29 U.S.C. � 621 et seq. The appeal is deemed

timely and is accepted pursuant to 29 C.F.R. � 1614.405(a). For the

following reasons, the Commission AFFIRMS the agency's final order.

BACKGROUND

At the time of events giving rise to this complaint, complainant worked

as a Administrative Services Specialist, GS-9, at the agency's Fort

Shafter facility in Honolulu, Hawaii. In July 2004, the agency decided

to change the location of complainant's work unit, the Military Police

Brigade, from Fort Shafter to the Schofield Barracks, several miles

away, in order to consolidate the support staff into a single location.

Complainant objected to the move, claiming that the additional driving

distance from her home would adversely affect her due to her physical and

mental conditions. On July 28, 2004, she submitted a letter to her third

level supervisor (MO-1) requesting to be allowed to continue working at

Fort Shafter. On August 3, 2004, MO-1 sent a memo to complainant asking

for further clarification on her statement that the commute would be

"harmful to [her] health." On October 4, 2004, complainant responded

to MO-1's request with letters from three of her doctors explaining how

the commute would aggravate her arthritic knee condition, and her panic

disorder. In early December 2004, the agency requested more specific

medical documentation from her in order to determine the extent of

the agency's obligation under the Rehabilitation Act to accommodate

complainant's claimed conditions. She was also asked to authorize

the release of her medical information to the agency in order for her

request for an accommodation to be properly evaluated. Complainant did

not respond to the request for further documentation.

The move was effected on December 1, 2004, and complainant did not report

to duty at the new location at Schofield Barracks, using leave instead.

On December 8, 2004, the agency issued its reply to her request to remain

at Fort Shafter, denying her request and notifying complainant that as

of December 20, 2004, she would be expected to report to work at the

Schofield Barracks. The agency noted that as the sole Administrative

Services Specialist for the unit, her presence was needed at the

location with the staff she was to support, and was essential to the

"efficiency and effectiveness of our organization." It informed

complainant that she may be able to change her schedule to address,

in part, her commuting issues. Also available to complainant was a van

pool service, provided through the agency. Rather than change locations,

complainant opted to retire, effective February 3, 2005.

On January 31, 2005, complainant filed an EEO complaint alleging that

she was discriminated against on the bases of disability (arthritis and

panic disorder)1 and age (71) when the agency required her to relocate

with her organization to Schofield Barracks, Hawaii, Building 3004,

and when it denied her reasonable accommodation by not allowing her to

continue working at Fort Shafter, Hawaii, Building 118, resulting in her

involuntary retirement. As relief, she requested leave restoration and

to return to work at Fort Shafter or to work as a home-based contract

employee.

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of her right to request

a hearing before an EEOC Administrative Judge (AJ). Complainant timely

requested a hearing, and the AJ held a hearing on May 8, 2006 and issued

a decision on September 14, 2006. In his decision, the AJ first noted

that complainant had essentially dropped her claim of age discrimination

when she told the EEO Investigator at the Fact Finding Conference that her

complaint "had nothing to do with my age. I just threw that in." The AJ

therefore confined his analysis to complainant's claim of disability

discrimination. Regarding her panic disorder and anxiety attacks, the

AJ found that complainant had not shown that the condition substantially

limited one or more of her major life activities and that she was not an

individual with a disability with respect to her panic disorder. However,

with respect to complainant's arthritis, the AJ did find that complainant

had shown that she was disabled within the meaning of the Rehabilitation

Act because of her "significantly limited ability to walk, to stand and

to climb." The AJ then concluded that the agency had not failed to grant

complainant a reasonable accommodation for her disability, in that despite

the agency's request for more specific medical documentation regarding

her conditions, complainant had refused to cooperate with any attempt

to identify an accommodation other than her requested accommodation,

remaining at Fort Shafter, or working from home. There was testimony

at the hearing regarding the great difficulty complainant had in

climbing the one flight of stairs to her office at Fort Shafter, and

that she would also have been on the second floor at Schofield Barracks.

MO-1 testified that complainant had not asked for an office on the first

floor at the new location, which he stated would have been possible to

provide, because she was so "unwilling to consider the move under any

circumstances." The AJ specifically found MO-1 to be a credible witness,

with his testimony supported by other witnesses and the evidence in the

record. He concluded that the agency had satisfied its obligation to

engage in the interactive reasonable accommodation process, and that it

had offered reasonable and effective accommodations, including the use of

a van pool service and a first floor office at the new facility, although

not the accommodation of first choice, to complainant. With respect

to her involuntary retirement claim, the AJ found that complainant's

retirement did not rise to the level of constructive discharge.

The agency subsequently issued a final order adopting the AJ's

finding that complainant failed to prove that she was subjected to

discrimination as alleged. Complainant filed the instant appeal, in

which she contested the AJ's findings. The agency filed a brief in

opposition to complainant's appeal.

ANALYSIS AND FINDINGS

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as "such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion." Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a

de novo standard of review, whether or not a hearing was held.

An AJ's credibility determination based on the demeanor of a witness or

on the tone of voice of a witness will be accepted unless documents or

other objective evidence so contradicts the testimony or the testimony so

lacks in credibility that a reasonable fact finder would not credit it.

See EEOC Management Directive 110, Chapter 9, � VI.B. (November 9,

1999).

We note that the hearing testimony of several witnesses was telephonic. We

have held that testimony may not be taken by telephone in the absence

of exigent circumstances, unless at the joint request of the parties

and provided specified conditions have been met. See Louthen v. United

States Postal Service, EEOC Appeal No. 01A44521 (May 17, 2006); Sotomayor

v. Department of the Army, EEOC Appeal No. 01A43440 (May 17, 2006); Rand

v. Department of Treasury, EEOC Appeal No. 01A52116 (May 17, 2006).2

Here, we find that exigent circumstances existed because the witnesses

who testified by telephone were in remote locations. Therefore, we find

the AJ's use of a telephonic testimony to be harmless.

Based on a thorough review of the record, and of the arguments submitted

by both parties on appeal, including those not specifically referenced

herein, we find that the AJ's conclusion that complainant has not shown

that she was discriminated against based on her age and disability,

was correct. Although we assume, without finding, for the purposes of

analysis only, that complainant is an individual with a disability,

we find that the AJ's conclusions that she was offered an effective

accommodation, and that the agency satisfied its obligations under the

Rehabilitation Act, were supported by both the record and testimony.

The agency's implementation of that decision was also correct and we

AFFIRM the agency's finding of no discrimination.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0408)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

February 10, 2009

Date

1 For purposes of analysis only, we assume, without finding, that

complainant is an individual with a disability.

2 In Louthen, the Commission promulgated its policy regarding

the taking of telephonic testimony in the future by setting forth

explicit standards and obligations on its Administrative Judges and the

parties. Louthen requires either a finding of exigent circumstances or a

joint and voluntary request by the parties with their informed consent.

When assessing prior instances of telephonic testimony, the Commission

will determine whether an abuse of discretion has occurred by considering

the totality of the circumstances. In particular, the Commission will

consider factors such as whether there were exigent circumstances,

whether a party objected to the taking of telephonic testimony, whether

the credibility of any witnesses testifying telephonically is at issue,

and the importance of the testimony given telephonically. In Sotomayor,

we further held that where telephonic testimony was improperly taken,

the Commission will scrutinize the evidence to determine whether the

error was harmless.

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0120070580

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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0120070580

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