Mars, Incorporatedv.PAGS Inc.Download PDFTrademark Trial and Appeal BoardJul 15, 201991221462 (T.T.A.B. Jul. 15, 2019) Copy Citation This Opinion is not a Precedent of the TTAB Hearing: Feb. 12, 2019 Mailed: July 15, 2019 UNITED STATES PATENT AND TRADEMARK OFFICE _____ Trademark Trial and Appeal Board _____ Mars, Incorporated v. PAGS Inc. _____ Opposition No. 91221462 _____ Randall A. Brater, Ross Q. Panko, and Laura E. Zell of Arent Fox LLP, for Mars, Inc. Todd Deveau of Thomas|Horstemeyer, LLP, for PAGS Inc. _____ Before Denison, Commissioner for Trademarks, and Mermelstein and Heasley, Administrative Trademark Judges. Opinion by Heasley, Administrative Trademark Judge: PAGS Inc., d/b/a Pet-Agree Grooming Supplies (“Applicant”), seeks registration on the Principal Register of the mark PET-AGREE (in standard characters) for “wholesale and retail supply store services featuring pet grooming supplies; online wholesale and retail services featuring pet grooming supplies,” in International Class 35.1 1 Application Serial No. 86235357 was filed on March 28, 2014, based on Applicant’s claim of first use anywhere and use in commerce since at least as early as April 26, 2003. Opposition No. 91221462 - 2 - Mars, Incorporated (“Opposer”) opposes registration of Applicant’s mark on the grounds of likelihood of confusion under Trademark Act Section 2(d), 15 U.S.C. § 1052(d), and dilution by blurring under Trademark Act Section 43(c), 15 U.S.C. § 1125(c), of its registered marks containing or consisting of the word PEDIGREE, used in connection with pet food, pet treats, cups, bowls, and other items used to promote the sale of pet food, and other products and services for and relating to pets. Opposer claims ownership of the following registered marks: Mark Reg. No. Reg. Date Goods/Services 0284342 June 23, 1931 Canned dog food PEDIGREE 1386983 Mar. 18, 1986 Pet food 1631808 Jan. 15, 1991 Pet food 1834853 May 3, 1994 Pet food PEDIGREE LITTLE CHAMPIONS 1948798 Jan. 16, 1996 Pet food PEDIGREE PUPPY 1958952 Feb. 27, 1996 Pet food PEDIGREE MARROBONE 2077683 July 8, 1997 Food for dogs 4236428 Nov. 6, 2012 Pet food Opposition No. 91221462 - 3 - Mark Reg. No. Reg. Date Goods/Services 1679350 Mar. 17, 1992 Periodically published journal pertaining to health care of pets PEDIGREE 4268435 Jan. 1, 2013 Cups and bowls not of precious metal or coated therewith; porcelain mugs and earthenware mugs, all of the foregoing used to promote the sale of pet food 4343941 May 28, 2013 Downloadable computer software for modifying the appearance and enabling transmission of photographs; downloadable computer game software; all of the foregoing used to promote the sale of pet food PEDIGREE FOUNDATION 4168866 July 3, 2012 Promotion of public awareness about the need for adopting animals, responsible pet ownership, and the proper care and treatment of pets PEDIGREE FOUNDATION 4168867 July 3, 2012 Charitable fundraising 2 During the course of the opposition proceeding, Opposer obtained leave to amend its Notice of Opposition to assert a claim of fraud,3 but later removed that claim.4 Applicant’s Answer to the First Amended Notice of Opposition denies Opposer’s 2 Notice of Opposition ¶¶ 1-3, 1 TTABVUE 11-14, as amended, 46 TTABVUE 6-7 (TESS printouts of registrations attached). The Notice of Opposition, filed in April 2015, listed six registrations―nos. 3160098, 3230631, 3788053, 3793895, 3540906, and 3311506―that have since been cancelled. These cancelled registrations have been given no consideration. References to the briefs, motions and orders on appeal are to the Board’s TTABVUE docket system. 3 Motion to amend, 12 TTABVUE, Board Order, 20 TTABVUE. 4 Consent motion to amend first amended notice of opposition, 46 TTABVUE, granted by Board Order, 48 TTABVUE. Opposition No. 91221462 - 4 - salient claims and interposes four “affirmative defenses” that merely amplify its denials. See Order of Sons of Italy in Am. v. Profumi Fratelli Nostra AG, 36 USPQ2d 1221, 1223 (TTAB 1995) (amplification of applicant’s denial of opposer’s claims permitted); TRADEMARK TRIAL AND APPEAL BOARD MANUAL OF PROCEDURE (TBMP) § 311.02(d) (2018). The parties fully briefed the issues of likelihood of confusion and dilution, and appeared for oral argument. We sustain the opposition based on likelihood of confusion under Section 2(d). I. The Record The record includes the pleadings and, by operation of Trademark Rule 2.122(b), 37 C.F.R. § 2.122(b), the application file at issue. The parties introduced the following testimony and evidence: A. Opposer’s Evidence 1. Testimony deposition of Melodie Bolin, marketing operations director and former PEDIGREE brand manager for Opposer, with exhibits.5 2. Notice of reliance on: a. TESS printouts of third-party registrations reciting goods and services of the type identified in Opposer’s registrations and Applicant’s involved application;6 b. Assignment of Kal Kan Foods, Inc.’s trademarks, including PEDIGREE trademarks, to Opposer;7 5 49, 51 TTABVUE, 50 TTABVUE (confidential). 6 43 TTABVUE 2-3 & ex. 27. 7 43 TTABVUE 3-4 & ex. 28. Opposition No. 91221462 - 5 - c. Notices of Opposition filed by Opposer;8 d. Board decisions involving Opposer or its predecessor;9 e. Specimens of use, declarations of use, and Statements of use of Opposer’s registered PEDIGREE marks.10 3. Notice of reliance on TESS printouts, reflecting the status of and title to Opposer’s PEDIGREE registrations.11 4. Notice of reliance on: a. Applicant’s answers and supplemental responses to interrogatories;12 b. Excerpts from discovery deposition of Robert Rhodes, with exhibits.13 5. Notice of reliance on: a. Periodicals, publications, and websites regarding use and promotion of the PEDIGREE marks and products;14 b. Applicant’s websites;15 c. Dictionary website concerning pronunciation of “T” and “D”;16 d. Third-party websites that offer both pet treats and pet grooming supplies for sale;17 8 43 TTABVUE 4 & ex. 29. 9 43 TTABVUE 4 & ex. 30. 10 43 TTABVUE 4-5 & ex. 31. 11 42 TTABVUE & ex. 26. 12 44 TTABVUE 2 & ex. 32. 13 44 TTABVUE 2 & ex. 33. 14 45 TTABVUE 2-6 & exs. 34-40, 43-44, 47-56. 15 45 TTABVUE 4 & exs. 41-42. 16 45 TTABVUE 5 & ex. 45. 17 45 TTABVUE 5 & 46. Opposition No. 91221462 - 6 - e. Advertising trade show printout.18 6. Notice of reliance on TESS printouts of third-party registrations that cover goods and services of the type identified in Opposer’s pleaded registrations and Applicant’s involved application.19 7. Notice of reliance on excerpts from discovery deposition of Robert Rhoades, Applicant’s president.20 8. Notice of reliance on: a. Third-party websites that offer pet treats and pet grooming supplies or services;21 b. Third-party websites and dictionaries defining “feature” or “featuring”;22 c. Applicant’s websites;23 d. News articles regarding Opposer’s promotion of PEDIGREE marks and products.24 9. Cross-examination deposition of Applicant’s Sales Manager, Keili Somerlot.25 B. Applicant’s Evidence 1. Testimonial declaration of Robert Rhoades, president of Applicant, with exhibits.26 18 45 TTABVUE 5 & ex. 48. 19 76 TTABVUE 2-3 & ex. 58. 20 75 TTABVUE 2 & ex. 57. 21 77 TTABVUE 2-3 & ex. 59-60, 78 TTABVUE ex. 61-62, 65. 22 77 TTABVUE 3, 78 TTABVUE ex. 63. 23 77 TTABVUE 3-4, 78 TTABVUE ex. 64, 66. 24 77 TTABVUE 4, 78 TTABVUE ex. 67-68. 25 79 TTABVUE. 26 54, 56-57 TTABVUE, 55 TTABVUE (confidential). Opposition No. 91221462 - 7 - 2. Testimonial declaration of Keili Somerlot, Sales Manager for Applicant.27 3. Notice of reliance on Opposer’s answers to interrogatories.28 4. Notice of reliance on: a. Corporate information from Georgia Secretary of State;29 b. TESS printouts of third-party registrations for PET-AGREE.30 5. Notice of reliance on: a. Applicant’s web pages;31 b. WHOIS registration information for www.PetAgree.net;32 c. Dictionary definitions;33 d. Third-party uses relating to PET-AGREE.34 C. Evidentiary Objections Applicant interposes a number of objections to Opposer’s evidence.35 First, Applicant contends, Opposer’s marketing operations director and former PEDIGREE brand manager, Melodie Bolin, began her employment with Opposer in June 2013 and became the PEDIGREE brand manager in September 2015. Consequently, Applicant maintains, Ms. Bolin lacks personal knowledge about 27 58 TTABVUE. 28 59 TTABVUE. 29 61 TTABVUE & ex. PAGS 2. 30 61 TTABVUE & ex. PAGS 39. 31 60 TTABVUE 2, 5-7, 11-56. 32 60 TTABVUE 2, 8-10. 33 60 TTABVUE 3, 58-74. 34 60 TTABVUE 3, 75-80. 35 83 TTABVUE. Opposition No. 91221462 - 8 - Opposer’s use, advertising or promotion of the PEDIGREE marks before her September 2015 transition date, and her testimony about these events that took place prior to that date should be disregarded. In particular, Applicant argues, Ms. Bolin may not testify regarding the first use or continuing use of Opposer’s pleaded registered marks. In the absence of such evidence, Applicant maintains that the earliest date on which Opposer can rely is the filing date of the applications underlying Opposer’s registrations, citing Levi Strauss & Co. v. R. Josephs Sportswear Inc., 28 USPQ2d 1464, 1467 (TTAB 1993).36 As Opposer correctly notes, however, testimony by a person that her job responsibilities require her to be familiar with the activities of the company that occurred prior to her employment may be sufficient to lay a foundation for her subsequent testimony about such activities. See City Nat’l Bank v. OPGI Mgmt. GP Inc./Gestion OPGI Inc., 106 USPQ2d 1668, 1673 (TTAB 2013), cited in Kemi Organics, LLC v. Gupta, 126 USPQ2d 1601, 1609 (TTAB 2018). In this case, Ms. Bolin was asked: Q. What were your responsibilities as Pedigree brand manager? A. I was responsible for managing the entire Pedigree business. That includes anything from setting the brand strategy, the innovation plans, product innovation, all of the advertising related to the brand, all of the media placements of that advertising, all of the consumer promotions, any offers. Basically everything consumer-facing and in line with the support and sale of the brand.37 … Q. Based on your background and experience, do you have knowledge 36 83 TTABVUE 3-4. 37 Bolin dep. 10:14-21, 49 TTABVUE 13. Opposition No. 91221462 - 9 - about how [Opposer] uses its Pedigree trademarks? A. Yes. Q. Do you have knowledge about the products that [Opposer] has offered under the Pedigree trademarks? A. Yes. Q. Do you have knowledge regarding the advertising and promotions that [Opposer] has used for the Pedigree products? A. Yes. Q. Do you have knowledge regarding the volume of sales [Opposer] has had for Pedigree products in the U.S.? A. Yes. Q. Do you have knowledge regarding the steps [Opposer] has taken to protect and enforce its Pedigree trademarks? A. Yes.38 … Q. How did you become familiar with the history of the Pedigree brand? A. Through brand historical documents and day-to-day operation of the brand.39 We find Ms. Bolin’s testimony sufficient to lay a foundation for her subsequent testimony, all of which, taken together, clearly establishes that her job responsibilities have required her to be familiar with the use, advertising, and promotion of the PEDIGREE marks before and during her employment as Opposer’s PEDIGREE brand manager, and afterward, as its marketing operations director. See Kemi Organics v. Gupta, 126 USPQ2d at 1609. 38 Bolin dep. 11:13-12:8, 49 TTABVUE 14-15. 39 Bolin dep. 12:24-13:3, 49 TTABVUE 16-17. Opposition No. 91221462 - 10 - Applicant further objects that Opposer’s designation of Ms. Bolin as its corporate representative in its reply brief constitutes improper rebuttal: “Opposer’s Notice of Testimony Deposition did not identify Ms. Bolin as Opposer’s Rule 30(b)(6) witness or state with particularity the matters for examination.40 As such, Ms. Bolin was not a Rule 30(b)(6) witness and her testimony was required to have been based on personal knowledge or admissible exhibits.”41 However, Rule 30(b)(6) is designed to facilitate discovery depositions. See generally Fed. R. Civ. P. 30(b)(6), cited in TBMP § 404.06(b); Red Wing Co. v. J.M. Smucker Co., 59 USPQ2d 1861, 1864 (TTAB 2001) (“When a corporation is named by a party seeking discovery as a deponent, the subject matter of the deposition is to be described with reasonable particularity in the notice. It is then incumbent upon the corporation to designate one or more persons to testify on its behalf, and these persons must testify as to matters known or reasonably available to the corporation.”). It has no relevance to the testimony of a party’s own witness. Indeed, given that a party may submit testimony in the form of an affidavit or a declaration, with no notice whatsoever, it would be incongruous to require the party to note its own representative’s deposition via Rule 30(b)(6). See Trademark Rule 2.123(a)(1), 37 C.F.R. § 2.123(a)(1); TBMP § 703.01(b). We find that Opposer complied with the applicable rules in noting and taking the testimonial deposition of Ms. Bolin,42 and Applicant’s objection is overruled. See TBMP § 703.01(e), Applicant’s concern that Ms. Bolin could not testify about Opposer’s dates of first 40 Bolin Dep. 49 TTABVUE 98-100 & ex. 1. 41 87 TTABVUE 3. 42 49 TTABVUE 98-100. Opposition No. 91221462 - 11 - use of its marks is misplaced. Opposer made its pleaded PEDIGREE registrations of record in its amended notice of opposition43 and in a notice of reliance.44 See Trademark Rule 2.122(d), 37 C.F.R. § 2.122(d). As a result, priority is not an issue as to the registered PEDIGREE marks and the associated goods and services. King Candy Co. v. Eunice King’s Kitchen, Inc., 496 F.2d 1400, 182 USPQ 108, 110 (CCPA 1974). Second, Applicant contends that Bolin deposition exhibits 3 through 25 are inadmissible. Specifically, it contends that exhibits 3 and 4, TESS printouts of Registration nos. 1679350 and 4268435 for PEDIGREE marks, could not be introduced via Ms. Bolin’s testimony.45 It also objects to her testimony regarding a PEDIGREE newsletter distributed by Opposer, an example of which is appended to exhibit 3. As noted above, however, the registrations — which are official records of the USPTO — are already of record, and Ms. Bolin, as former PEDIGREE brand manager, could testify about them.46 She could also testify that during her time as a brand manager, Opposer distributed a PEDIGREE newsletter like the one appended 43 46 TTABVUE 14, et seq. 44 42 TTABVUE & ex. 26. 45 83 TTABVUE 4-5. 46 Applicant contends that Ms. Bolin is not competent to testify, among other things, to Opposer’s ownership of the 1679350 Registration, which originally issued to another company. Nonetheless, the official record of the ’350 Registration, which Opposer submitted in evidence, indicates that it is currently owned by Opposer. In itself, the registration is “prima facie evidence of the validity of the registered mark and of . . . the owner’s ownership of the mark.” Trademark Act § 7(b). While Ms. Bolin’s testimony was admissible, it was unnecessary to establish the validity of the registration or Opposer’s ownership of it. Absent a counterclaim or separate petition to cancel the registration, Applicant cannot question its validity or Opposer’s ownership of it. Trademark Rule 2.106(3)(ii). Opposition No. 91221462 - 12 - to the registration in exhibit 3.47 Applicant contends that Bolin deposition exhibits 4-13 and 18-19 contain hearsay, and may only be admitted for what the documents show on their face, not to prove the truth of what has been printed on them.48 Applicant does not elaborate on this contention. As Opposer correctly notes, “Applicant fails to articulate how or why each exhibit identified is hearsay, and leaves the Board to guess what specifically within these exhibits is hearsay, and why.”49 As noted above, exhibit 4 is a TESS printout of Registration no. 4268435 for the standard character mark PEDIGREE for use on cups and bowls. The registration is properly of record, and Ms. Bolin was competent to testify that Opposer has distributed cups and bowls bearing the PEDIGREE mark.50 Exhibit 5 contains pictures of promotional items, such as a lunch box, a beach towel, a T-shirt, an umbrella and a smart phone case, all bearing PEDIGREE brands. Ms. Bolin authenticated the pictures and testified that all of the items were distributed in the United States.51 Exhibit 6 is a TESS printout of Registration no. 4168866 for PEDIGREE FOUNDATION. The registration is of record, and Ms. Bolin properly testified about the services provided under the mark―promoting animal adoption, responsible pet ownership, and the proper care and treatment of pets―and the 47 Bolin dep. 18:18-19:21, 49 TTABVUE 21-22. 48 83 TTABVUE 5-6. 49 85 TTABVUE 6. 50 Bolin dep. 20:22-25, 49 TTABVUE 23. 51 Bolin dep. 23:5-24:6, 49 TTABVUE 26-27. Opposition No. 91221462 - 13 - promotional items, such as leashes, dog collars, and dog bowls bearing the PEDIGREE FOUNDATION mark, sold to promote its services.52 Exhibit 7 consists of web pages from Zazzle.com showing promotional items offered under the PEDIGREE FOUNDATION mark. The web pages display the URL and date of downloading,53 and are admissible to show the use of the mark as displayed to the public on the face of the web pages. In re Wal-Mart Stores, Inc., 129 USPQ2d 1148, 1156 n.38 (TTAB 2019) (“Internet evidence that includes the URL and the date the material was accessed is generally admissible and may be considered for purposes of evaluating a trademark.”); Harry Winston, Inc. v. Bruce Winston Corp., 111 USPQ2d 1419, 1428 (TTAB 2014) (“[S]uch materials are frequently competent to show, on their face, matters of relevance to trademark claims (such as public perceptions), regardless of whether the statements are true or false. Accordingly, they will not be excluded outright, but considered for what they show on their face.”). And Ms. Bolin could properly testify about the sale of the promotional items.54 Exhibit 8 is a printout of the PedigreeFoundation.org website.55 The exhibit displays the website’s URL and date of downloading, and Ms. Bolin explains how Opposer uses the website to promote the services of the PEDIGREE FOUNDATION.56 None of that is hearsay. Exhibits 9-11 are printouts from the 52 Bolin dep. 25:4-27:17, 29:6-30:3, 49 TTABVUE 28-30, 32-33. 53 Zazzle.com/PedigreeFoundation/gifts dated May 30, 2017, 49 TTABVUE 119-30. 54 Bolin dep. 28:21-29:5, 49 TTABVUE 31-32. 55 PedigreeFoundation.org, 6/1/2017, 49 TTABVUE 131-33. 56 Bolin dep. 30:16-24, 49 TTABVUE 33. Opposition No. 91221462 - 14 - Pedigree.com website showing PEDIGREE branded dry and wet dog food and treats.57 Ms. Bolin testified that Opposer sells the items depicted in the exhibits in the United States, and further testified, based on her experience and job responsibilities as brand manager, about the website traffic, all of which testimony is admissible.58 Exhibit 12 is a printout from the websites Chewy.com and Target.com depicting PEDIGREE treats and dog food, and their prices, according to Ms. Bolin.59 This documentary and testimonial evidence is admissible to show the goods sold under Opposer’s PEDIGREE marks and their prices. Exhibit 13 is a printout of an article from Pedigree.com about pet grooming entitled “All Things Dog – A Short History of Poodle Grooming.”60 Ms. Bolin explained that Opposer offers information about pet grooming on its website to promote responsible pet ownership.61 The printout is admissible to show that Opposer offers this information under one of its PEDIGREE marks. Harry Winston, Inc. v. Bruce Winston Corp., 111 USPQ2d at 1428. Exhibit 18 contains printouts from Animal Planet and from the PEDIGREE Facebook page relating to Opposer’s sponsorship of television programs―specifically, the “Puppy Bowl,” presented annually on the day before the Super Bowl, and “The 57 Pedigree.com 5/30/2017, 49 TTABVUE 134-45. 58 Bolin dep. 32:7-20, 36:5-22, 37:11-24, 39:25-40:5, 49 TTABVUE 36, 39-40, 43-44. 59 Chewy.com 11/9/2015, Target.com 11/9/2015, Bolin dep. 40:15-42:3, 49 TTABVUE 43-45, 146-52. 60 Pedigree.com 9/2/2016, 49 TTABVUE 153-60. 61 Bolin dep. 42:8-13, 43:22-23, 44:6-12, 49 TTABVUE 45, 46, 47. Opposition No. 91221462 - 15 - View’s Annual Mutt Show.”62 Exhibit 19 depicts Opposer’s sponsorship of the Westminster Kennel Club dog show, a NASCAR driver, and a National Hockey League team.63 Ms. Bolin authenticated the exhibits and testified about the sponsorships, which are relevant to establishing the commercial strength of the PEDIGREE marks.64 These exhibits, and her testimony, are admissible. Applicant’s objections to Bolin deposition exhibits 4-13, 18 and 19 are overruled. Applicant next objects to Bolin deposition exhibits 14-16, which Ms. Bolin identified as printouts from Ebiquity, a service provider Opposer uses to track Opposer’s market advertising of its pet food brands.65 The exhibits show by date how Opposer’s PEDIGREE brand is displayed on public media, such as television, magazines, newspapers, and radio. For example: 62 49 TTABVUE 236-37. 63 49 TTABVUE 238-49. 64 Bolin dep. 69:18-75:22, 49 TTABVUE 72-78. 65 Bolin dep. 46:3-58:5, exs. 14-16, 49 TTABVUE 49-63, 161-235. Opposition No. 91221462 - 16 - 66 Applicant objects that these exhibits constitute inadmissible hearsay to which no exception applies. Applicant argues that they do not constitute business records under Fed. R. Evid. 803(6), as they were not prepared by Opposer at or near the time the advertisements ran, between 2012 and 2015, and were, in fact, prepared by Ebiquity at Ms. Bolin’s request in November 2015.67 Opposer responds that the exhibits were properly authenticated by Ms. Bolin, and fall within the business records exception.68 The record indicates that the printouts in exhibits 14-16 are not records regularly kept by Opposer, contemporaneously with its market advertising; they were instead produced by Ebiquity years later at Ms. Bolin’s request, for use in this litigation.69 “[A] record created expressly for litigious rather than business purposes is not 66 49 TTABVUE 162. 67 83 TTABVUE 6. 68 85 TTABVUE 10-11. 69 Bolin dep. 46:7-9, 49 TTABVUE 49. Opposition No. 91221462 - 17 - admissible under the business records exception to the hearsay rule.” Pfizer Inc. v. Cody John Cosmetics, Inc., 211 USPQ 64, 67 n.3 (TTAB 1981) (citing Fed. R. Evid. 803(6); Weinstein’s Evidence 803-40, 803-177)); see also Flowers Indus. Inc. v. Interstate Brands Corp., 5 USPQ2d 1580, 1582 n.4 (TTAB 1987) (“Nor does it qualify as a business record within the meaning of Rule 803(6) of the Federal Rules of Evidence, because it was generated specifically for use in connection with this proceeding.”). Hence, the printouts do not qualify as business records under Federal Rule of Evidence 803(6). Even so, while Opposer cannot rely on the business records hearsay exception under Fed. R. Evid. 803(6), it can rely on Ms. Bolin’s testimony. Ms. Bolin authenticated exhibits 14, 15, and 16, and testified that the contents of the documents were accurate.70 See Fed. R. Evid. 901(a), (b)(1); TBMP §§ 702.02; 704.08(c). Ms. Bolin’s testimony about the contents of these documents is admissible, and Applicant has not demonstrated that the documents are other than what they appear to be, or that this evidence lacks trustworthiness. Consequently, the printouts and testimony together show how market advertisements of the PEDIGREE brand have been circulated and shown to the public. See Rocket Trademarks Pty Ltd. v. Phard S.p.A., 98 USPQ2d 1066, 1072 (TTAB 2011); Standard Knitting Ltd. v. Toyota Jidosha K.K., 77 USPQ2d 1917, 1931 n.26 (TTAB 2006); Blue Man Prods. Inc. v. Tarmann, 75 USPQ2d 1811, 1813 (TTAB 2005); Hard Rock Café Int’l (USA) Inc. v. Elsea, 56 USPQ2d 1504, 1508 (TTAB 2000). Applicant’s objection is overruled to this extent. 70 Bolin dep. 51:8-10, 57:7-15, 49 TTABVUE 54, 60. Opposition No. 91221462 - 18 - Bolin deposition exhibit no. 22 is a year-by-year summary of Opposer’s sales, advertising and promotional figures for the PEDIGREE brand in the United States, from 2003 through 2016.71 Applicant objects that the summary is inadmissible because it was not produced in discovery, contains hearsay to which no exception applies, was improperly authenticated, and was not accompanied by the originals or duplicates of the voluminous documents it summarized.72 We agree with Opposer, however, that this exhibit is admissible as a summary of voluminous business records. See Fed. R. Evid. 803(6), 1006 (business records and summaries). The presentation of summary data “is quite proper and has been encouraged by our reviewing court.” Yamaha Int’l Corp. v. Hoshino Gakki Co., 231 USPQ 926, 928 (TTAB 1986) (citing Squirtco v. Tomy Corp., 697 F.2d 1038, 216 USPQ 937, 939 n.4 (Fed. Cir. 1983) (summary properly introduced by testimony)), aff’d, 840 F.2d 1572, 6 USPQ2d 1001 (Fed. Cir. 1988). Ms. Bolin was well-positioned to know or have access to information relevant to the substance of her testimony and the exhibit she authenticated. See Sw. Mgmt., Inc. v. Ocinomled, Ltd., 115 USPQ2d 1007, 1013-14 (TTAB 2015). It was apparent from her testimony that she had knowledge of the magnitude of Opposer’s sales, advertising and promotional figures. See W. End Brewing Co. of Utica v. S. Australian Brewing Co., 2 USPQ2d 1306, 1308 n.3 (TTAB 1987). She was thus an appropriate witness to authenticate this exhibit. Ms. Bolin identified the exhibit, described how Opposer tracks its sales, advertising and 71 Bolin dep. ex. 22, 50 TTABVUE 33 (confidential). 72 83 TTABVUE 7. Opposition No. 91221462 - 19 - promotional figures in the ordinary course of its business, and testified how the exhibit accurately summarizes those figures.73 When Opposer introduced this exhibit during Ms. Bolin’s testimony, Applicant’s counsel stated, “I’m not sure that everything on the document was previously produced, so we would object to anything on the document that was not previously produced.”74 In the deposition and in its brief, Opposer maintains that it produced sales and advertising figures during discovery.75 Moreover, there is no indication that Applicant sought to review the documents underlying this summary. Exhibit 22 is therefore admitted, and Applicant’s objection is overruled. Ms. Bolin identified deposition exhibit 20 as a 2015 promotional and advertising agreement, maintained in the regular course of Opposer’s business, licensing Minor League Baseball to display PEDIGREE brands.76 And she identified exhibits 23, 24, and 25, from Opposer’s records, as Opposer’s settlement agreements with third parties, restricting their use and registration of the marks PETAGREE, PEDIGREE PERFECTION, and PEDIGREEN.77 Applicant objects that these exhibits were not produced during discovery, and that Ms. Bolin was not competent to authenticate them. Opposer responds that Ms. Bolin properly authenticated these exhibits.78 Applicant does not identify any discovery request seeking identification or production 73 Bolin dep. 83:4-86:7, 50 TTABVUE 8-11 (confidential). 74 Bolin dep. 82:4-7, 50 TTABVUE 7 (confidential). 75 Bolin dep. 81:25-82:3, 50 TTABVUE 7-8, Opposer’s brief, 85 TTABVUE 12. 76 Bolin dep. 77:19-79:7, ex. 20, 50 TTABVUE 5-7, 15-32 (confidential). 77 Bolin dep. 89:4-exs. 23-25, 50 TTABVUE 12-22,34-48 (confidential). 78 Opposer’s rebuttal brief (confidential), 86 TTABVUE 3. Opposition No. 91221462 - 20 - of these documents, and for the same reasons as those elaborated upon above, Ms. Bolin was competent to identify and provide testimony about them. These objections are not well taken, and are overruled. Opposer’s notice of reliance exhibit 31 consists of copies of Opposer’s Specimens of Use, Declarations of Use, and Statements of Use for its registrations.79 Applicant objects to consideration of the dates of use and specimens, arguing that they are not evidence of first or continuing use.80 See Trademark Rule 2.122(b)(2). The specimens in Opposer’s registration files “are not evidence on behalf of the . . . registrant unless identified and introduced in evidence as exhibits during the period for the taking of testimony.” Trademark Rule 2.122(b)(2). Because Opposer could not introduce the specimens in its registration files by notice of reliance, we have disregarded them. As we have noted, however, Opposer has made its pleaded registrations of record in its amended notice of opposition81 and in a notice of reliance.82 See Trademark Rule 2.122(d), 37 C.F.R. § 2.122(d), making priority irrelevant as to the registered PEDIGREE marks. King Candy v. Eunice King’s Kitchen, 182 USPQ at 110. Opposer’s notice of reliance exhibits 34-56 consist of printed publications, such as periodicals and website printouts, available to the general public.83 Applicant states that these documents “would be admissible for what they show on their face,” but 79 43 TTABVUE 4-5, 119-79. 80 83 TTABVUE 9. 81 46 TTABVUE 14, et seq. 82 42 TTABVUE & ex. 26. 83 45 TTABVUE. Opposition No. 91221462 - 21 - objects that they “may not be relied upon for the truth of the matters asserted therein.”84 Opposer responds that “Applicant makes a sweeping objection to Exhibits 34-56…, [but] Applicant’s objection misses the point―Opposer introduced Exhibits 34-56 for what they show on their face (as Applicant conceded is appropriate), not for the truth of the matters asserted therein.”85 We find that all of these exhibits constitute printed publications that may be admitted by notice of reliance. Trademark Rule 2.122(e)(1),(2), 37 C.F.R. §§ 2.122(e)(1)-(2). Exhibit 45 is dictionary evidence regarding the pronunciation of “d” and “t,” which is relevant to the phonetic similarity or dissimilarity of the parties’ PEDIGREE and PET-AGREE marks.86 The remaining exhibits consist of Internet web pages and news publications. See In re Wal-Mart Stores, 129 USPQ2d at 1156 n.38 (internet web pages); Safer, Inc. v. OMS Invs., Inc., 94 USPQ2d 1031, 1039 (TTAB 2010) (same); Barclays Capital Inc. v. Tiger Lily Ventures Ltd., 124 USPQ2d 1160, 1165 (TTAB 2017) (news publications). Although these sources may only be considered for what they show on their face, TV Azteca, S.A.B. De C.V. v. Martin, 128 USPQ2d 1786, 1790 (TTAB 2018), TBMP § 704.08, what they show on their face can be quite probative. Exhibits 40-44 consist of printouts from Opposer’s and Applicant’s websites, including social media 84 83 TTABVUE 10. 85 85 TTABVUE 15. 86 Opposer’s notice of reliance, ex. 45, LearnersDictionary.com 11/2/2016 (in American English, “d” and “t” are pronounced alike if they are “between vowels when the following vowel is not stressed”). 45 TTABVUE 403-05. The Board may take judicial notice of dictionary definitions, including online dictionaries that exist in printed format. In re Cordua Rests. LP, 110 USPQ2d 1227, 1229 n.4 (TTAB 2014), aff’d, 823 F.3d 594, 118 USPQ2d 1632 (Fed. Cir. 2016). Opposition No. 91221462 - 22 - websites, which show on their face the parties’ use of their marks in connection with offering goods and services for sale to the public. Exhibits 46-48 are third-party websites selling pet treats, pet grooming supplies, and PEDIGREE products, as well as Opposer’s trade show participation. This evidence is relevant to the similarity or dissimilarity of the parties’ goods and services, channels of trade, and classes of customers, and that relevance is apparent on the face of the exhibits. The remaining exhibits in this notice of reliance show media attention evidencing public exposure and reputation of Opposer’s PEDIGREE marks, which is relevant to the commercial strength of those marks. See Alcatraz Media, Inc. v. Chesapeake Marine Tours Inc., 107 USPQ2d 1750, 1758-59 (TTAB 2013) (articles and Internet printouts are competent evidence of exposure to the public). Cf. In re FabFitFun, Inc., 127 USPQ2d 1670, 1674 (TTAB 2018) (“Internet printouts, such as those offered by Applicant, ‘on their face, show that the public may have been exposed to those internet websites and therefore may be aware of the advertisements contained therein.’”).87 By the same token, Exhibit 68 consists of online articles concerning a pledge that for each “Annie the Musical” ticket sold, Pedigree would donate two dollars, up to one million dollars, to the PEDIGREE Foundation, a nonprofit organization dedicated to helping shelter dogs find adoptive homes.88 The articles will 87 Opposer’s exhibit 64 purports to be evidence of third-party videos posted on Applicant’s Facebook website where customers pronounce PET-AGREE the same as PEDIGREE. 77 TTABVUE 3, 78 TTABVUE 149-51. The record does not include legible printouts or video or audio recordings of these postings, so this exhibit has not been considered. Applicant’s hearsay objection is moot. 88 Notice of reliance ex. 68, 78 TTABVUE 177-99, FidoFriendly.com, PRNewswire.com, Theatermania.com 7/3/2018. Opposition No. 91221462 - 23 - be considered for what they show on their face evidencing public exposure and reputation of the PEDIGREE marks, including the PEDIGREE FOUNDATION mark. Applicant’s hearsay objections are overruled. Opposer objects to Applicant’s introduction of web pages from Applicant’s Petagree.net website, retrieved via the Archive.org Wayback Machine.89 As Applicant points out, though, its Sales Manager, Keili Somerlot, authenticated the web pages as “true and correct copies of captures of [Applicant’s] website home page over the period of February 16, 2003 to August 12, 2017.”90 Opposer argues that the website printouts should nonetheless be accorded very little, if any, evidentiary weight.91 We will consider this as evidence of the historic appearance of Applicant’s website. See Paris Glove of Canada, Ltd. v. SBC/Sporto Corp., 84 USPQ2d 1856, 1858 (TTAB 2007). “Ultimately, the Board is capable of weighing the relevance and strength or weakness of the objected-to testimony and evidence, including any inherent limitations, and this precludes the need to strike the testimony and evidence.” Inter IKEA Sys. B.V. v. Akea, LLC, 110 USPQ2d 1734, 1737 (TTAB 2014). Opposer’s objection is overruled, and the evidence will be accorded its appropriate weight. II. Standing and Priority Standing is a threshold issue that must be proven by the plaintiff in every inter partes case. See Empresa Cubana Del Tabaco v. Gen. Cigar Co., 753 F.3d 1270, 111 89 Opposer’s brief, 89 TTABVUE 13 n.1, objecting to Applicant’s notice of reliance, exs. 22-37, 60 TTABVUE 2, 5-7, 11-57. 90 Somerlot decl. ¶ 26, 58 TTABVUE 6-7, Applicant’s brief, 82 TTABVUE 7. 91 Opposer’s rebuttal brief, 84 TTABVUE 24-25. Opposition No. 91221462 - 24 - USPQ2d 1058, 1062 (Fed. Cir. 2014). A plaintiff must demonstrate that he possesses a “real interest” in the proceeding and “a reasonable basis for his belief of damage.” Id. (citing ShutEmDown Sports, Inc. v. Lacy, 102 USPQ2d 1036, 1041 (TTAB 2012); Ritchie v. Simpson, 170 F.3d 1902, 50 USPQ2d 1023, 1025 (Fed. Cir. 1999)). A “real interest” is a “direct and personal stake” in the outcome of the proceeding. Ritchie v. Simpson, 50 USPQ2d at 1026. Opposer’s standing to oppose registration of Applicant’s PET-AGREE mark based on likelihood of confusion and dilution is established by its PEDIGREE registrations that are valid and subsisting. See, e.g., Cunningham v. Laser Golf Corp., 222 F.3d 943, 55 USPQ2d 1842, 1844 (Fed. Cir. 2000); N.Y. Yankees P’ship v. IET Prods. & Servs., Inc., 114 USPQ2d 1497, 1501 (TTAB 2015). Opposer has accordingly established its standing. Applicant does not challenge Opposer’s standing. With respect to priority, it “does not dispute that Mars can establish priority in this action for at least its oldest PEDIGREE mark.”92 However, it is not necessary that this or any of the other registrations on which Opposer relies predate applicant’s filing date or first use date. Because Opposer’s pleaded registrations are of record, priority is not at issue with respect to the goods and services covered by those registrations. Mini Melts, Inc. v. Reckitt Benckiser LLC, 118 USPQ2d 1464, 1469 (TTAB 2016) (citing King Candy v. Eunice King’s Kitchen, 182 USPQ at 110). III. Likelihood of Confusion We base our determination of likelihood of confusion under Trademark Act Section 92 Applicant’s brief, 82 TTABVUE 8 n.2. Opposition No. 91221462 - 25 - 2(d) on an analysis of all of the probative facts in evidence that are relevant to the factors enunciated in In re E. I. du Pont de Nemours & Co., 476 F.2d 1357, 177 USPQ 563, 567 (CCPA 1973) (“DuPont”), cited in B&B Hardware, Inc. v. Hargis Indus., Inc., 575 U.S. __, 135 S. Ct. 1293, 113 USPQ2d 2045, 2049 (2015); see also In re Guild Mortg. Co., 912 F.3d 1376, 129 USPQ2d 1160, 1161-62 (Fed. Cir. 2019). In the course of applying the DuPont factors, we bear in mind the fundamental purposes underlying Section 2(d), which are to prevent confusion as to sources and relationships, and to protect mark owners from damage caused by registration of confusingly similar marks. Qualitex Co. v. Jacobson Prods. Co., 514 U.S. 159, 34 USPQ2d 1161, 1163 (1995); Park ‘N Fly, Inc. v. Dollar Park & Fly, Inc., 469 U.S. 189, 224 USPQ 327, 331 (1985); DuPont, 177 USPQ at 566. We have considered each DuPont factor that is relevant, and have treated any other factors as neutral. See Zheng Cai v. Diamond Hong, Inc., 901 F.3d 1367, 127 USPQ2d 1797, 1800 (Fed. Cir. 2018) (quoting In re Mighty Leaf Tea, 601 F.3d 1342, 94 USPQ2d 1257, 1259 (Fed. Cir. 2010) (“Not all of the DuPont factors are relevant to every case, and only factors of significance to the particular mark need be considered.”)); ProMark Brands Inc. v. GFA Brands, Inc., 114 USPQ2d 1232, 1242 (TTAB 2015) (“While we have considered each factor for which we have evidence, we focus our analysis on those factors we find to be relevant.”). Opposer bears the burden of proving its claim by a preponderance of the evidence. Cunningham, 55 USPQ2d at 1848. Varying weights may be assigned to each DuPont factor depending on the evidence presented. See Citigroup Inc. v. Capital City Bank Grp. Inc., 637 F.3d 1344, 98 USPQ2d 1253, 1261 (Fed. Cir. 2011); In re Shell Oil Co., 992 F.2d 1204, 26 Opposition No. 91221462 - 26 - USPQ2d 1687, 1688 (Fed. Cir. 1993) (“the various evidentiary factors may play more or less weighty roles in any particular determination”). Two key considerations are the similarities between the marks and the relatedness of the goods or services. See Federated Foods, Inc. v. Fort Howard Paper Co., 544 F.2d 1098, 192 USPQ 24, 29 (CCPA 1976) (the “fundamental inquiry mandated by § 2(d) goes to the cumulative effect of differences in the essential characteristics of the goods [and services] and differences in the marks.”); In re FabFitFun, 127 USPQ2d at 1672. A. Similarity of the Marks Under the first DuPont factor, we determine the similarity or dissimilarity of Applicant’s and Opposer’s marks in their entireties, taking into account their appearance, sound, connotation and commercial impression. DuPont, 177 USPQ at 567; Stone Lion Capital Partners, LP v. Lion Capital LLP, 746 F.3d 1317, 110 USPQ2d 1157, 1160 (Fed. Cir. 2014); Palm Bay Imps., Inc. v. Veuve Clicquot Ponsardin Maison Fondee En 1772, 396 F.3d 1369, 73 USPQ2d 1689, 1692 (Fed. Cir. 2005). “The proper test is not a side-by-side comparison of the marks, but instead whether the marks are sufficiently similar in terms of their commercial impression such that persons who encounter the marks would be likely to assume a connection between the parties.” In re i.am.symbolic, LLC, 866 F.3d 1315, 123 USPQ2d 1744, 1748 (Fed. Cir. 2017) (quoting Coach Servs. Inc. v. Triumph Learning LLC, 668 F.3d 1356, 101 USPQ2d 1713, 1721 (Fed. Cir. 2012)). Applicant argues that the parties’ marks differ in appearance, connotation, and sound, all of which adds up to different commercial impressions. If the marks are considered in their entireties, it argues, any consumer could easily recognize and Opposition No. 91221462 - 27 - understand that the terms PET-AGREE and PEDIGREE have very different appearances. “PET-AGREE is formed of two different, distinct, commonly used and easily recognized words separated by a hyphen. PEDIGREE is a single, distinct, and commonly used … word.”93 In terms of connotation, it argues, “PEDIGREE implies a high-quality, purebred, and highly desirable animal, and the like. To the contrary, PET-AGREE is the combination of two distinct words, PET and AGREE. When used in combination, they imply that the services offered under the mark are found agreeable by pets.”94 In terms of sound, Applicant asserts: [T]he terms ‘pedigree,’ ‘pet,’ and ‘agree’ are all common, recognized words in English that have known pronunciations in the English language,” Moreover, pronunciation of PET-AGREE results in emphasis on the term “PET” with descending emphasis and descending lilt thereafter. Pronunciation of the term “AGREE” has primary emphasis on the letter “A” and less emphasis on the letters “GREE”. To the contrary, pronunciation of the term “PEDIGREE” has ascending emphasis and lilt ending on a lingering pronunciation of the “EE” portion of the term. Because the known pronunciation of PET-AGREE would be different than PEDIGREE, a normal United States purchaser would be able to distinguish there words aurally.95 Moreover, Applicant contends, “[E]ven if the Board finds the marks phonetically similar, that is insufficient, alone, to lead to a likelihood of confusion.”96 “Because 93 Applicant’s brief, 82 TTABVUE 16-17. 94 Id., 82 TTABVUE 17; “Pedigree”: “a distinguished ancestry … the recorded purity of an individual or strain…. As in ‘What is the dog’s pedigree?’” Merriam-Webster.com 12/21/2016, Applicant’s notice of reliance, 60 TTABVUE 60. 95 Id. 82 TTABVUE 18. 96 Id. 82 TTABVUE 19 (citing Standard Brands v. E. Shore Canning Co., 172 F.2d 144, 80 USPQ 318, 320-21 (4th Cir. 1949) (no confusion between V-8 for vegetable juice and VA for tomato juice despite similar pronunciation). Opposition No. 91221462 - 28 - PET-AGREE and PEDIGREE have different appearances, different connotations, and distinguishable sounds, the marks have very different overall commercial impressions,” Applicant concludes.97 We agree with Opposer, though, that the parties’ marks are more similar than dissimilar. Contrary to Applicant’s argument, “[s]imilarity in any one of the elements[, sight, sound, meaning, or commercial impression,] may be sufficient to find the marks confusingly similar.” In re Davia, 110 USPQ2d 1810, 1812 (TTAB 2014); accord Krim-Ko Corp. v. Coca-Cola Bottling Co., 390 F.2d 728, 156 USPQ 523, 526 (CCPA 1968) (“It is sufficient if the similarity in either form, spelling or sound alone is likely to cause confusion.”), cited in In re Inn at St. John’s, LLC, 126 USPQ2d 1742, 1746 (TTAB 2018). As the Board has stated, “In a particular case, “two marks may be found to be confusingly similar if there are sufficient similarities in terms of sound or visual appearance or connotation.” Kabushiki Kaisha Hattori Seiko v. Satellite Int’l, Ltd., 29 USPQ2d 1317, 1318 (TTAB 1991), aff’d mem., 979 F.2d 216 (Fed. Cir. 1992). Opposer’s marks consist of or contain the dominant component PEDIGREE. As Opposer correctly observes, PEDIGREE and PET-AGREE are similar in sight and sound. In terms of appearance, both have the same number of letters, the same number of syllables, and the same structure, beginning with “PE” and ending with “GREE.” In terms of sound, they are practically phonetic equivalents. Both are three syllables, with the same cadence. Although Applicant asserts that they would be 97 Id. 82 TTABVUE 19. Opposition No. 91221462 - 29 - pronounced differently, Opposer adduces dictionary evidence that the difference between the pronunciation of “T” and “D” in the marks would be slight.98 See Pfizer Inc. v. Cody John Cosmetics, Inc., 211 USPQ 64, 68-69 (TTAB 1981) (citing the Guide to Pronunciation in WEBSTER’S THIRD NEW INTERNATIONAL DICTIONARY: “The phonetic similarity of ‘COTY’ and ‘CODY’ is marked. … [M]any Americans are apt to use the voiced flap consonant for both ‘COTY’ and ‘CODY’, in which case the names are identical in sound”). The hyphen, in Applicant’s mark, would not be pronounced, and would not distinguish its sound from that of Opposer’s mark. See Mini Melts, 118 USPQ2d at 1470 (“the hyphen in Applicant’s mark MINI-MELTS does not distinguish it from Opposer’s mark [MINI MELTS]”). Hence, the difference in sound is so slight that consumers who hear the marks spoken by others are not likely to even notice the difference. In re Viterra Inc., 671 F.3d 1358, 101 USPQ2d 1905, 1912 (Fed. Cir. 2012) (“any minor differences in the sound of these marks may go undetected by consumers and, therefore, would not be sufficient to distinguish the marks.”). This marked similarity in structure and sound supports a finding of similarity. See In re Detroit Athletic Co., 903 F.3d 1297, 128 USPQ2d 1047, 1049 (Fed. Cir. 2018) (quoting In re Nat’l Data Corp., 753 F.2d 1056, 224 USPQ2d 749, 752 (Fed. Cir. 1985) (finding marks similar because they “are, in large part, identical in sound and appearance and have a general similarity in cadence.”)); Krim-Ko v. Coca-Cola, 156 98 LearnersDictionary.com 11/2/2016 (in American English, “d” and “t” are pronounced alike if they are “between vowels when the following vowel is not stressed”) Opposer’s notice of reliance, ex. 45, 45 TTABVUE 403-05, cited in Opposer’s brief, 80 TTABVUE 21-22. Opposition No. 91221462 - 30 - USPQ at 526 (“Despite specific differences in spelling ... the dominant factor for consideration is the likelihood of confusion arising from the similarity in sound of the two words [VEEP and BEEP] when spoken.”). Even though some of Opposer’s registered marks have design elements, “the words are normally accorded greater weight because they are likely to make a greater impression upon purchasers, to be remembered by them, and to be used by them to request the goods. See In re Viterra, 101 USPQ2d at 1908 (citing CBS Inc. v. Morrow, 708 F.2d 1579, 218 USPQ 198, 200 (Fed. Cir 1983)). The literal portion of a word and design mark “likely will appear alone when used in text and will be spoken when requested by consumers.” In re Aquitaine Wine USA, LLC, 126 USPQ2d 1181, 1184 (TTAB 2018). This is especially true in this case, where the application and registrations are for goods or services that may be promoted, referred to or recommended by word of mouth. See In re 1st USA Realty Prof’ls., Inc., 84 USPQ2d 1581, 1586 (TTAB 2007). Applicant makes an average of 375-750 telephone sales “cold calls” per month (4,500-9,000 cold calls per year), in which prospective customers would hear the mark but not see it.99 Approximately fifty to sixty percent of Applicant’s sales are made through its call center.100 It does not provide its employees any instruction on how to pronounce “PET- AGREE.”101 Turning to consideration of the connotation and commercial impression of the marks, we note that the average consumer retains a general rather than specific 99 Somerlot dep. at 31:24-32:8, 80:18-81:8, 94:2-16, 79 TTABVUE 35-36, 83-84, 97. 100 Somerlot dep. at 79:17-21, 79 TTABVUE 82. 101 Rhoades dep. at 73:5-7, 81:11-20, 44 TTABVUE 20, 27. Opposition No. 91221462 - 31 - impression of marks. In re FabFitFun, 127 USPQ2d at 1675. Since the similar- sounding PET-AGREE could easily be perceived as a play on the word PEDIGREE, those consumers “who do notice the difference in the marks will not necessarily conclude that there are different sources for the goods [or services], but will see the marks as variations of each other, pointing to a single source.” In re Hitachi High- Technologies Corp., 109 USPQ2d 1769, 1774 (TTAB 2014).102 The fact that Opposer owns a number of variant PEDIGREE-formative marks enhances this consumer perception. In sum, we find the marks similar in sight, sound, connotation, and commercial impression. The first DuPont factor thus weighs in favor of finding a likelihood of confusion. B. Relatedness of the Goods and Services, Their Channels of Trade, and Their Classes of Customers The second DuPont factor concerns the “similarity or dissimilarity and nature of the goods or services as described in an application or registration,” Stone Lion Capital v. Lion Capital, 110 USPQ2d at 1159, and the third DuPont factor concerns “[t]he similarity or dissimilarity of established, likely-to-continue trade channels.” Id. at 1161 (quoting DuPont, 177 USPQ at 567). Opposer’s most pertinent identified 102 At oral argument, Applicant’s counsel denied that PET-AGREE was intended as a play on the word PEDIGREE. “However, we must look to the likely consumer perception of the mark in connection with the identified goods, rather than applicant’s intended connotation.” UMG Recordings, Inc. v. Mattel, Inc., 100 USPQ2d 1868, 1886 (TTAB 2011). In doing so, we do not mean to imply that Applicant adopted its mark in bad faith. Opposition No. 91221462 - 32 - goods and services are, essentially, pet food, cups and bowls used to promote the sale of pet food, and promotion of public awareness about responsible pet ownership and the proper care and treatment of pets. Applicant’s identified services, once again, are “wholesale and retail supply store services featuring pet grooming supplies; online wholesale and retail services featuring pet grooming supplies.” Applicant argues that it “is not registering its PET-AGREE mark for goods, let alone for pet food—but instead for the above services.”103 Its marketing of “supply store services featuring pet grooming supplies is directed to the pet professional and not to the pet owner,” it argues. Even though the parties’ respective goods and services are both “pet-related,” it contends, a finding of similarity cannot be “based on whether a general term or overarching relationship can be found to encompass them both.”104 “There is a distinction between a store offering pet supplies and [Applicant’s] ‘supply store services featuring pet grooming supplies.’ … They are not the same type of store, nor are they directed to the same market or customer.” Applicant argues that its “customers look to [Applicant] to provide pet grooming supplies to meet their professional needs. [Applicant’s] customers do not look to [Applicant] to buy pet food.”105 Opposer “has not shown that pet food is the type of product that would normally be offered by a supply store providing services featuring pet grooming supplies,” Applicant concludes.106 “Moreover, professional 103 Applicant’s brief, 82 TTABVUE 20. 104 Id., 82 TTABVUE 19 (quoting Edwards Lifesciences Corp. v. VigiLanz Corp., 94 USPQ2d 1399, 1410 (TTAB 2010)). 105 Id., 82 TTABVUE 23 (citing Somerlot decl. ¶¶ 6-8, 12-16, 58 TTABVUE 3-5). 106 Id. 82 TTABVUE 20. Opposition No. 91221462 - 33 - pet groomers do not confuse the pet grooming supplies they buy from us with dog food, let alone pet food.”107 The issue, though, is not whether purchasers would confuse the parties’ goods or services, but rather whether there is a likelihood of confusion as to the source of those goods or services. In re Cook Med. Techs. LLC, 105 USPQ2d 1377, 1380 (TTAB 2012). In other words, the issue is “whether ‘the consuming public may perceive [the respective goods and services of the parties] as related enough to cause confusion about the source or origin of the goods and services.’” In re St. Helena Hosp., 774 F.3d 747, 113 USPQ2d 1082, 1086 (Fed. Cir. 2014) (quoting Hewlett-Packard Co. v. Packard Press, Inc., 281 F.3d 1261, 62 USPQ2d 1001, 1004 (Fed. Cir. 2002)), quoted in In re FabFitFun, 127 USPQ2d at 1672. To support a finding of likelihood of confusion, it is not necessary that the parties’ goods and services be identical or even competitive. It is sufficient that they are related in some manner, or that the circumstances surrounding their marketing are such that they would be encountered by the same persons in situations that would give rise, because of the marks, to a mistaken belief that they originate from the same source or that there is an association or connection between their sources. See Hewlett-Packard v. Packard Press, 62 USPQ2d at 1004; In re I-Coat Co., LLC, 126 USPQ2d 1730, 1737 (TTAB 2018). Evidence of relatedness may include news articles or other evidence showing that the relevant goods and services are used together; advertisements showing that they are advertised together or sold by the same source, or copies of prior use-based 107 Somerlot decl. ¶ 23, 58 TTABVUE 6. Opposition No. 91221462 - 34 - registrations of the same mark for both Applicant’s services and the goods and services listed in Opposer’s registrations. See, e.g., L’Oreal S.A. v. Marcon, 102 USPQ2d 1434, 1140 (TTAB 2012); In re Davia, 110 USPQ2d at 1817. In this case, we find that the parties’ identified goods and services are sufficiently related to contribute to source confusion. To demonstrate the relatedness of the parties’ goods and services, Opposer adduces evidence of three dozen use-based third- party registrations that cover pet grooming supplies and pet food under a single mark.108 For example: Registration No. Mark Pertinent Goods and Services 3846635 ISLE OF DOGS Deodorizers and fragrances for pets; non-medicated grooming preparation for pets, namely, hair care and skin care preparations, and styling preparations for pets. Pet food. On-line retail store services and wholesale distributorship services in the field of pet care, grooming, beauty, health and wellness. 4029186 CANIS CALLIDUS Pet food; pet treats Retail store and on-line retail store services featuring pet supplies, namely … grooming products 2611979 HALO PURELY FOR PETS Pet food, namely, dog food, cat food, edible dog treats, edible cat treats Retail store, mail order catalog and internet retail services featuring pet foods, nutritional supplements for pets, pet treats, grooming aids for pets 4326698 WOOF GANG Dog treats; pet treats, retail shops featuring pet treats, pet food, and pet supplies Dog grooming services; pet grooming services; providing self- service pet washing facilities 4512657 PET SHED Retail pet supply store services; online retail store services featuring …pet treats, pet foods…, pet grooming aids. 4327683 HOWLISTIC Retail store services featuring pet supplies, pet food, pet toys, and pet grooming products 108 43 TTABVUE 8-55; 76 TTABVUE 6-30; Opposer’s brief, 80 TTABVUE 26. Opposition No. 91221462 - 35 - Registration No. Mark Pertinent Goods and Services 4233122 HOLISTIC HOUND Retail store services featuring pet food, … pet treats and … pet grooming tools 3873776 FETCHDOG Pet feeding bowls; pet grooming and cleaning products, namely, brushes and combs Pet food 4664024 PET CARESS Pet care kits comprising shampoo, conditioner, body spray; pet fragrances; pet odor removers; pet shampoo and conditioner; non-medicated grooming preparations for cats and dogs Pet food 4023538 BOOTS & BARKLEY Medicated grooming preparations for pets, namely, shampoos Pet brushes; pet feeding dishes Pet food; consumable pet chews…edible pet treats 2711145 SHAKE A PAW And Design Retail pet store services featuring puppies, dog food, toys and treats, grooming supplies 3142473 COSMOPAWLITAN And Design Retail pet products store; on-line services featuring but not limited to pet grooming products, and all-natural pet foods and gourmet treats. 4660998 DIAMOND COLLAR And Design Retail store services featuring pet supplies, pet food, pet accessories and grooming supplies 4401326 PAWNEWS On-line retail store services featuring pet food, pet supplies, accessories, specialty products, namely, good, treats, grooming aids “As a general proposition, although use-based, third-party registrations alone are not evidence that the marks shown therein are in use or that the public is familiar with them, they nonetheless may have some probative value to the extent they may serve to suggest that the goods are of a kind that emanate from a single source.” In re I-Coat Co., 126 USPQ2d at 1738; see also Joel Gott Wines, LLC v. Rehoboth Von Gott, Inc., 107 USPQ2d 1424, 1432 (TTAB 2013); In re Davey Prods. Pty Ltd., 92 USPQ2d 1198, 1203 (TTAB 2009) (citing In re Albert Trostel & Sons Co., 29 USPQ2d 1783, 1785-86 (TTAB 1993) and In re Mucky Duck Mustard Co., 6 USPQ2d 1467, Opposition No. 91221462 - 36 - 1470 n.6 (TTAB 1988), aff’d, 864 F.2d 149 (Fed. Cir.) (mem.)); In re Aquamar, Inc., 115 USPQ2d 1122, 1126 n.5 (TTAB 2015); TRADEMARK MANUAL OF EXAMINING PROCEDURE (TMEP) §1207.01(d)(iii). These third-party registrations thus tend to show the relatedness of the parties’ goods and services. To underscore the relatedness of the parties’ goods and services, Opposer adduces Internet web pages purporting to show 18 third parties marketing and selling grooming supplies and pet food online under the same marks.109 Applicant counters that this third-party evidence is not probative of relatedness, as it encompasses large stores such as Walmart, Target, and CVS, as well as large pet supply stores such as Petco and PetSmart―all of which are unlike Applicant, a specialty supply store featuring pet grooming supplies. Applicant contends that “a supply store featuring pet grooming supplies is a specific type of store, distinct from a Petco, Walmart, or Petsmart.”110 The emphasis on the word featuring does not preclude Applicant from selling pet supplies other than pet grooming supplies. As Applicant’s sales manager, Keili Somerlot, stated in her deposition: Q. But the word “featuring” does not mean “only,” correct? A. No. Q. That’s correct, right? A. Correct.111 109 45, 77, 78 TTABVUE; Opposer’s brief, 80 TTABVUE 26; Opposer’s reply brief, 84 TTABVUE 18. 110 Applicant’s brief, 82 TTABVUE 21. 111 Somerlot dep. 42:12-43:5, 79 TTABVUE 45-46. Opposition No. 91221462 - 37 - Nonetheless, “[s]uch stores are specialty stores that prominently feature pet grooming supplies,” Applicant maintains, “[Applicant’s] services are not in the same market as big box stores, such as Petco, Target and grocery stores.”112 Applicant’s point is well taken, as “[i]t has long been held that the mere fact that two different items can be found in a supermarket, department store, drugstore or mass merchandiser store is not a sufficient basis for a finding that the goods are related.” Morgan Creek Prods. Inc. v. Foria Int’l Inc., 91 USPQ2d 1134, 1142 (TTAB 2009) (collecting cases). Opposer’s marketing operations director testified, however, that its PEDIGREE–branded goods were carried not only at superstores such as Walmart and Target, or club stores such as Costco, but also at “basically every grocery store in the U.S.[,] Pet specialty stores, PetSmart, Petco, and independent pet stores as well,” all of which sell pet grooming supplies.113 Moreover, Opposer followed up by asking Ms. Somerlot at her deposition to identify Applicant’s competitors: Q. Who would you say [are Applicant’s] main competitors? A. Groomer’s Choice, Ryan’s, Frank Rowe & Sons, Groomer’s Mall, PetEdge.114 Opposer then demonstrated that some of those competitors, as well as other similarly situated small concerns, offered both grooming supplies and pet treats. For example: • Groomer’s Choice115 112 Applicant’s brief, 82 TTABVUE 22-23. 113 Bolin dep. 35:4-24, 49 TTABVUE 38. 114 Somerlot dep. 43:18-21, 79 TTABVUE 46; see also Somerlot decl. ¶ 18, 58 TTABVUE 5. 115 GroomersChoice.com 6/18/2018, 77 TTABVUE 63-66, 232-35. Opposition No. 91221462 - 38 - • Ryan’s Pet Supplies116 116 RyansPet.com 6/18/2018, 77 TTABVUE 132-63. Opposition No. 91221462 - 39 - • Halo Pets117 • Muttropolis118 Evidence that “a single company sells the goods and services of both parties, if presented, is relevant to the relatedness analysis.” Hewlett-Packard v. Packard Press, 62 USPQ2d at 1004, cited in In re Integrated Embedded, 120 USPQ2d 1504, 1514-15 (TTAB 2016). Opposer’s evidence tends to show these third parties marketing pet treats, rather than pet food, in conjunction with grooming supplies. Nonetheless, these treats are related to Opposer’s pet food goods, inasmuch as both kinds of goods 117 HaloPets.com 6/20/2018, 78 TTABVUE 4-11. 118 Muttropolis.com 6/20/2018 78 TTABVUE 36-65. Opposition No. 91221462 - 40 - are edible, commonly offered by one source under one mark, purchased together, and fed to pets. Like its competitors, Applicant sells, in addition to grooming supplies, bowls and cups used to serve dogs food and water.119 These goods are identical to the bowls and cups used to serve pet food that are identified in Opposer’s Registration No. 4268435,120 and they are complementary to the pet food and dog food identified in over a dozen of Opposer’s registrations. See In re Cook Med. Techs., 105 USPQ2d at 1380 (“If goods are complementary in nature, or used together, this relatedness can support a finding of likelihood of confusion.” (citing In re Martin’s Famous Pastry Shoppe, Inc., 748 F.2d 1565, 223 USPQ 1289, 1290 (Fed. Cir. 1984)). Applicant also offered edible treats for sale, such as pork hide treats, pig ears, rawhide bones, salmon filets, beer and liver treats, and peanut flavored stuffed bones under other manufacturers’ brands.121 Although it subsequently stopped selling most of these treats, and now claims it has no intention of resuming those sales, it still sells “bully sticks” and deer antlers, which are chewable treats for dogs.122 119 Rhoades dep. 82:3-83:6, exs. 9-10, 44 TTABVUE 28-29, 45 TTABVUE 236-44, 253-59. 120 See Bolin dep. 20:11-25, 22:8-24, 49 TTABVUE 23, 25. 121 Somerlot dep. 48:13-49:22, 79 TTABVUE 51-52; Rhoades decl. ex. 4, Applicant’s Spring 2015 catalog, 54 TTABVUE 89. 122 Rhoades dep. 75:2-76:4, 44 TTABVUE 22-24, dep. ex. 7, 44 TTABVUE 65-69, 147. Opposer’s marketing operations director testified that Applicant’s dog treats, including bully sticks and deer antlers, were in the same product category as Opposer’s DENTASTIX product. Bolin dep. 38:10-39:15, 49 TTABVUE 41-42. Opposer’s registration for the mark DENTASTIX is not one of the registrations pleaded in its amended notice of opposition, nor does it contain the word PEDIGREE. Thus this testimony is relevant only insofar as it furnishes further evidence that dog treats and dog food are related, as they may emanate from the same source. Opposition No. 91221462 - 41 - The fact that Applicant has sold the same or similar goods as Opposer under its PET-AGREE service mark, even if the goods bear different trademarks, is relevant for purposes of establishing the relationship between the goods and services of the parties because it shows the provision of Applicant’s services and the sale of goods identified by Opposer by a common source — Applicant itself. See TBC Corp. v. Grand Prix Ltd., 16 USPQ2d 1399, 1400 (TTAB 1990) (“where the goods of the parties differ, information from which it may be learned whether the parties market some goods of the same type is relevant to establishing the relationship between the goods of the parties.”) (citing Sterling Drug Inc. v. Sebring, 515 F.2d 1128, 185 USPQ 649, 652 (CCPA 1975)). Even if Applicant’s services feature pet grooming supplies, its advertisements, as well as those of its competitors, indicate that stores of that sort commonly sell ancillary goods, such as bowls, cups, and treats for pets. And the third-party evidence cited above indicates that such goods and services commonly emanate from the same source under the same mark, so that consumers would regard them as related. Hence, Applicant’s “[w]holesale and retail supply store services featuring pet grooming supplies” would be perceived as related to Opposer’s identified goods. See, e.g., Wet Seal, Inc. v. FD Mgmt., Inc., 82 USPQ2d 1629, 1639-40 (TTAB 2007) (“It is settled that the likelihood of confusion may result from the use by different parties of the same or similar marks in connection with goods, on the one hand, and services which deal with or are related to those goods, on the other.”). Similarly, even though Applicant claims that its services are directed to pet grooming professionals, “[a]n application with ‘no restriction on trade channels’ Opposition No. 91221462 - 42 - cannot be ‘narrowed by testimony that the applicant’s use is, in fact, restricted to a particular class of purchasers.’” Stone Lion Capital v. Lion Capital, 110 USPQ2d at 1162 (quoting Octocom v. Houston Comp. Servs., 16 USPQ2d at 1788). Because Applicant’s services are not limited to sales to “professionals, the goods are presumed to travel in all normal channels and to all prospective purchasers for the relevant goods.” Coach Servs. v. Triumph Learning, 101 USPQ2d at 1722; see Centraz Indus. v. Spartan Chem., 77 USPQ2d at 1700 (“We also note, however, that the identifications of goods are not limited to commercial and institutional customers.”). As Applicant’s witness confirmed, reviewing the wording of its identification: Q.· · The words “pet professionals” do not appear in this application, correct? A.· · Correct. Q.· · And the words “professional pet groomers” don’t appear in this application, correct? A.· · Correct. Q.· · And the words “veterinarian,” “kennels” and “boarders” don’t appear in this application, correct? A.· · Correct.123 Applicant’s president, Robert Rhoades, testified that its products are purchased primarily but not exclusively by professionals: Indeed, throughout his testimony, Mr. Rhoades consistently emphasized that Applicant does not identify whether it is selling to professionals or consumers: A. …I have no way of identifying whether they are a consumer or a professional groomer. We don’t ask.124 123 Somerlot dep. 35:9-18, 79 TTABVUE 38. 124 Rhoades dep. 74:19-21, 44 TTABVUE 21. Opposition No. 91221462 - 43 - A. Well again, if someone calls in and orders, we don’t know if it’s a business or if it’s an individual.125 Q. And you don’t take any steps to prevent someone from the general public from buying your products, correct? A. We don’t, but ― we don’t encourage it because we want ongoing sales.126 A. [W]e don’t ask for identification. We just take the order, process it, and then move on.127 . . . Q. Could a member of the general public purchase a bowl via your catalog as well? A. They could have. Q. Have you made any sales of bowls to members of the general public? A. We don’t identify who we are selling to.128 Thus, despite Applicant’s argument that its retail services are intended for professionals, neither its identification nor its actual services is so limited. In sum, Applicant’s services are related to Opposer’s goods, and pass through the same or similar normal channels of trade to overlapping classes of customers, including pet owners. For these reasons, the second and third DuPont factors weigh in favor of finding a likelihood of confusion. C. Care and Sophistication of Purchasers Under the fourth DuPont factor, we consider “[t]he conditions under which and buyers to whom sales are made, i.e., ‘impulse’ vs. careful, sophisticated purchasing.” 125 Rhoades dep. 106:6-8, 44 TTABVUE 45. 126 Rhoades dep. 106:19-20, 44 TTABVUE 45. 127 Rhoades dep. 107:2-4, 44 TTABVUE 46. 128 Rhoades dep. 82:16-21, 44 TTABVUE 28. Opposition No. 91221462 - 44 - DuPont, 177 USPQ at 567. Applicant, relying on much the same arguments as above, argues that its services are rendered to pet grooming professionals―sophisticated purchasers who can “readily distinguish the ‘pet grooming supplies’ they are selling from pet food and would not confuse the two.”129 “Additionally,” it maintains, “since most of [Applicant’s] sales are through a catalogue or online, there is no ability to impulse purchase a low value item”130 Regardless of their level of sophistication, whether Applicant’s customers can tell the difference between pet grooming supplies and pet food is irrelevant. “The issue, of course, is not whether purchasers would confuse the goods or services, but rather whether there is a likelihood of confusion as to the[ir] source. . . .” Giersch v. Scripps Networks, Inc., 90 USPQ2d 1020, 1026 (TTAB 2009). There is no support for a rule that likelihood of confusion can only be found when the involved goods or services are indistinguishable. In any event, as Applicant’s president admits, the general public can purchase items from its inventory; Applicant takes no steps to discourage members of the general public from buying its products, and has no way of knowing whether purchasers are professionals or consumers.131 And while some of its items are expensive, such as modular cages in sets ranging from $885.00 to $2,536.00, others are inexpensive, such as stainless steel bowls ranging from 99 cents to $3.49 129 Applicant’s brief, 82 TTABVUE 27. 130 Id. 131 Rhoades dep., 44 TTABVUE 21, 28, 45-46. Opposition No. 91221462 - 45 - apiece,132 or bully sticks for $2.29 to $4.50 per pack.133 Applicant’s website also lists items such as combs, bandannas, nail polish, ribbons, and cologne, all for under ten dollars.134 The standard of care for purchasing the goods is that of the least sophisticated potential purchaser. Stone Lion Capital v. Lion Capital, 110 USPQ2d at 1163, cited in In re FCA US LLC, 126 USPQ2d 1214, 1222 (TTAB 2018) (“Board precedent requires our decision to be based on the least sophisticated potential purchasers.”). And “[w]hen products are relatively low-priced and subject to impulse buying, the risk of likelihood of confusion is increased because purchasers of such products are held to a lesser standard of purchasing care.” In re FabFitFun, 127 USPQ2d at 1673 (citing Recot Inc. v. M.C. Becton, 214 F.3d 1322, 54 USPQ2d 1894, 1899 (Fed. Cir. 2000)). Consequently, there is no reason to find that purchasers would be particularly sophisticated, or exercise more than an ordinary degree of care in their purchases. This factor is therefore neutral. D. Strength of Opposer’s Marks The fifth DuPont factor is “[t]he fame of the prior mark (sales, advertising, length of use).” DuPont, 177 USPQ at 567. The fame of a mark is not “an all-or-nothing measure” when considered in the context of likelihood of confusion. Joseph Phelps 132 Somerlot dep. ex. 20, 57 TTABVUE 80. 133 Rhoades dep. ex. 7, 45 TTABVUE 228, 231. 134 Rhoades dep. 133:10-135:22, 44 TTABVUE 47-49, 45 TTABVUE 228-32, 260-61, 267-70, 335-36, 339-40; 78 TTABVUE 163. Opposition No. 91221462 - 46 - Vineyards, LLC v. Fairmont Holdings, LLC, 857 F.3d 1323, 122 USPQ2d 1733, 1734 (Fed. Cir. 2017). Rather, likelihood of confusion fame “varies along a spectrum from very strong to very weak.” Palm Bay Imps., 73 USPQ2d at 1694 (quoting In re Coors Brewing Co., 343 F.3d 1340, 68 USPQ2d 1059, 1063 (Fed. Cir. 2003)). In determining strength of a mark, we consider both inherent strength, based on the nature of the mark itself, and commercial strength, based on marketplace recognition. See In re Chippendales USA, Inc., 622 F.3d 1346, 96 USPQ2d 1681, 1686 (Fed. Cir. 2010) (“A mark’s strength is measured both by its conceptual strength (distinctiveness) and its marketplace strength….”); Bell’s Brewery, Inc. v. Innovation Brewing, 125 USPQ2d 1340, 1345 (TTAB 2017); Top Tobacco, L.P. v. N. Atl. Operating Co., 101 USPQ2d 1163, 1171-72 (TTAB 2011) (the strength of a mark is determined by assessing its inherent strength and its commercial strength, “based on the marketplace recognition value of the mark”); Tea Bd. of India v. Republic of Tea Inc., 80 USPQ2d 1881, 1899 (TTAB 2006) (market strength is the extent to which the relevant public recognizes a mark as denoting a single source); MCCARTHY ON TRADEMARKS AND UNFAIR COMPETITION § 11:83 (5th ed. June 2019 update) (“The first enquiry focuses on the inherent potential of the term at the time of its first use. The second evaluates the actual customer recognition value of the mark at the time registration is sought or at the time the mark is asserted in litigation to prevent another’s use.”). To determine the conceptual strength of the PEDIGREE marks, we evaluate the word’s intrinsic nature, that is, where it lies along the generic- descriptive-suggestive-arbitrary-fanciful continuum of words. In re Davia, 110 USPQ2d at 1814. Opposition No. 91221462 - 47 - Applicant argues that Opposer’s PEDIGREE marks are conceptually weak, as “pedigree” is a laudatory term, alluding to one’s distinguished ancestry, as in “What is the dog’s pedigree?” or “a purebred animal.”135 Laudatory terms, it argues, are generally deemed to be merely descriptive, or, if registered, entitled to only a narrow scope of protection.136 However, inasmuch as Opposer’s PEDIGREE marks are registered on the Principal Register without disclaimers or claims of acquired distinctiveness under Section 2(f), they are entitled to a presumption that they are inherently distinctive, not merely descriptive. 15 U.S.C. § 1057(b); Tea Bd. of India v. Republic of Tea, 80 USPQ2d at 1889. As Opposer correctly observes, “pedigree” may be laudatory of certain dogs with distinguished ancestries, but it is not laudatory of dog food.137 The term is arbitrary or―to the extent that it implies that Opposer’s pet food may be appropriate for dogs of a distinguished pedigree―at most slightly suggestive. See In re Fiesta Palms LLC, 85 USPQ2d 1360, 1363 (TTAB 2007) (“inasmuch as the cited mark is registered on the Principal Register, we must assume that it is at least suggestive and we cannot entertain applicant’s argument that the registered mark is descriptive of registrant’s services.”). “[T]he fact that mark may be somewhat suggestive does not mean that it is a ‘weak’ mark entitled to a limited scope of protection.” In re Great Lakes Canning, Inc., 227 USPQ 483, 485 (TTAB 1985). Thus, conceptually, Opposer’s PEDIGREE marks are inherently distinctive. 135 Applicant’s brief, 82 TTABVUE 9-10, citing the OXFORD ENGLISH DICTIONARY, www.dictionary.com, 60 TTABVUE 64-74. 136 Id. (citing In re The Place, Inc., 76 USPQ2d 1467 (TTAB 2005) (finding the term GREATEST to be laudatory because it denotes a superior character or quality)). 137 Opposer’s reply brief, 84 TTABVUE 9. Opposition No. 91221462 - 48 - Commercially, Opposer maintains, its PEDIGREE marks are “famous, extremely strong, and are entitled to a broad scope of protection.”138 The commercial strength of a mark may be measured indirectly by the volume of sales of and advertising expenditures for the goods identified by the marks, the length of time those indicia of commercial awareness have been evident, widespread critical assessments, notice by independent sources of the goods, and the general reputation of the goods. In re Mr. Recipe, 118 USPQ2d 1084, 1086 (TTAB 2016) (citing Bose Corp. v. QSC Audio Prods. Inc., 293 F.3d 1367, 63 USPQ2d 1303, 1305-06, 1309 (Fed. Cir. 2002)). To provide this proof, Opposer relies upon the deposition of its marketing operations director, Melodie Bolin, the former PEDIGREE brand manager,139 who testifies that: • Opposer’s predecessor in interest, Kal Kan Foods, Inc., launched its PEDIGREE brand in the United States in the early 1980s;140 • The PEDIGREE brand sells through all types of stores: superstores such as Walmart and Kmart, club stores such as Costco, all major grocery stores in the U.S., such as Safeway, Kroger, and Winn-Dixie, pet specialty stores such as PetSmart, independent pet stores, and farm and feed stores;141 • Sales of PEDIGREE branded products in the United States from 2011 to 2016 total over one billion dollars’ worth per year;142 138 Opposer’s brief, 80 TTABVUE 32. 139 Bolin dep. 9:7-10:21, 49 TTABVUE 12-13. 140 Bolin dep. 13:17-21, 49 TTABVUE 116. In 1985, Kal Kan acquired Registration No. 0284342 for PEDIGREE (stylized), issued in 1931. In 2002, the registration was assigned to Opposer. 141 Bolin dep. 35:4-20, 49 TTABVUE 38. 142 Bolin dep. 84:3-18 & ex. 22, 50 TTABVUE 9, 33 (confidential); see Opposer’s brief, 80 TTABVUE 34. Opposition No. 91221462 - 49 - • Opposer’s advertising and consumer promotion expenditures for the PEDIGREE brand from 2011 to 2015 were over $400 million;143 • Opposer has advertised the PEDIGREE brand on television in the United States since the 1980s, including sponsoring the Westminster Kennel Club Show from 2008 to 2012, sponsoring an annual “Puppy Bowl” on Animal Planet just before the Super Bowl, and placing ads during the Super Bowl;144 • Opposer places PEDIGREE brand advertisements in many national magazines, including People, US Weekly, Better Homes & Gardens;145 • Opposer maintains an extensive presence online, purchasing ads at major websites such as PetSmart.com, Walmart.com, and CNN.com, maintaining sites on social media, such as Facebook, Instagram, Twitter, and Snapchat, and maintaining its own website Pedigree.com, which has three to five million views per month;146 Opposer also points to two prior nonprecedential Board decisions finding, respectively, that “the PEDIGREE mark has achieved a degree of renown … with respect to pet food,” and “counsel for applicant conceded at the oral hearing that opposer’s ‘PEDIGREE’ marks are famous for dog food.”147 However, as the Board noted in denying Opposer’s earlier motion for summary judgment, those decisions were issued long ago, in proceedings involving different parties, on different records, 143 Bolin dep. 85:14-86:7 & ex. 22, 50 TTABVUE 10-11, 33 (confidential); see Opposer’s brief, 80 TTABVUE 34. 144 Bolin dep. 59:25-60:7, 62:10-22, 68:18-69:5, 72:21-73:11, 49 TTABVUE 62-65, 71-72, 75- 76. 145 Bolin dep. 52:2-6, 59:3-10, 49 TTABVUE 55, 62. 146 Bolin dep. 39:25-40:5, 49:19-50:5, 58:6-24, 49 TTABVUE 42-43, 52-53, 61. “A party may increase the weight the Board will give website evidence by submitting testimony and proof of the extent to which a particular website has been viewed.” TBMP § 704.08. 147 Mars, Inc. v. Dan-Dee Int’l Ltd., 2005 WL 3551105 (TTAB 2005); Kal Kan Foods, Inc. v. Hacht Sales & Mktg., Ltd., 1999 WL 792379 (TTAB 1993). Opposition No. 91221462 - 50 - and are not binding in this proceeding.148 See Hyde Park Footwear Co. v. Hampshire- Designers, Inc., 197 USPQ 639, 641 (TTAB 1977) (findings of fact in an opposition between an opposer and a third party cannot be used against a different applicant). Applicant argues that while the PEDIGREE mark “may be generally recognized amongst dog owners that regularly shop for dog food…, [Opposer] has submitted no evidence that the general public recognizes the PEDIGREE mark.”149 However, “[t]he proper legal standard for evaluating the fame of a mark under the fifth DuPont factor is the class of consumers and potential consumers of a product or service, and not the general public.” Palm Bay Imps., 73 USPQ2d at 1694 (“fame for confusion purposes arises as long as a significant portion of the relevant consuming public … recognizes the mark as a source indicator”). The relevant consuming public’s perception of the marks may be proven by indirect evidence of the sort Opposer has submitted. Coach Servs. v. Triumph Learning, 101 USPQ2d at 1720; Tao Licensing, LLC v. Bender Consulting Ltd., 125 USPQ2d 1043, 1056 (TTAB 2017). Applicant argues that Opposer must demonstrate fame prior to Applicant’s first use of its PET-AGREE mark in 2003 to be relevant to the likelihood of confusion analysis.150 That is incorrect. Whether Opposer’s PEDIGREE marks achieved fame prior to Applicant’s first use would be relevant to a dilution analysis, but not a likelihood of confusion analysis under Section 2(d). For our present purposes, fame, if it exists, is determined at the time of trial. Hornby v. TJX Cos., 87 USPQ2d 1411, 148 Order denying motion for summary judgment, 41 TTABVUE 4 n.3. 149 Applicant’s brief, 82 TTABVUE 11. 150 Applicant’s brief, 82 TTABVUE 12. Opposition No. 91221462 - 51 - 1416 (TTAB 2008), cited in TiVo Brands LLC v. Tivoli, LLC, 129 USPQ2d 1097, 1113 n.69 (TTAB 2019). Applicant finally contends that the consuming public’s “recognition is tied exclusively to PEDIGREE used in conjunction with a blue ribbon and a yellow background. There is no testimony that the word mark PEDIGREE, standing alone, has much significance.”151 As Opposer correctly observes, however, it owns registrations for standard-character PEDIGREE marks. And as noted above, the verbal portion of a word and design mark “likely will appear alone when used in text and will be spoken when requested by consumers.” In re Aquitaine Wine, 126 USPQ2d at 1184. Indeed, unsolicited media coverage has recognized PEDIGREE pet food by brand name as “the single largest-selling pet food trademark,” “Pedigree dog food, the biggest-selling brand of dry dog food in the United States,” and “Pedigree, owned by Mars, is still market leader, both in wet and dried dog food….”152 We find, accordingly, that Opposer’s PEDIGREE marks are commercially strong for pet food, and are entitled to a commensurately broad scope of legal protection. See Palm Bay Imps., 73 USPQ2d at 1694 (strong marks “enjoy wide latitude of legal protection”). The strength of Opposer’s marks enhances the likelihood that customers would perceive a trademark similar to PEDIGREE as being associated with Opposer, even if it is used in connection with goods or services other than providing pet food. See Recot v. Becton, 54 USPQ2d at 1897. The fifth DuPont factor therefore weighs in favor of Opposer. 151 Applicant’s brief, 82 TTABVUE 10. 152 Supermarket Business 6/1/91, Portland Oregonian 4/26/97, Super Marketing 3/13/98, 45 TTABVUE 92, 99, 101. This evidence is considered insofar as it relates to the PEDIGREE brands’ reputation and recognition in the media, not for the truth of the matter asserted. Opposition No. 91221462 - 52 - E. Third Party Marks Under the sixth DuPont factor, we consider “[t]he number and nature of similar marks in use on similar goods [or services].” DuPont, 177 USPQ at 567. This factor may serve as a counterpoint to the fifth DuPont factor, undermining the conceptual or commercial strength of Opposer’s marks. Applicant argues that “Third-party use of the PET-AGREE mark demonstrates that consumers are able to distinguish between PEDIGREE and PET-AGREE.”153 Its support for this argument consists of three cancelled registrations, the first two of which were owned by the same registrant: Registration Mark Pertinent Goods 1648728 (cancelled) PET-AGREE Electronic ultrasonic sound device used for pet training 2395039 (cancelled) PET-AGREE Electronic ultrasonic sound device used for pet training 2193583 (cancelled) PET-AGREE Laminate film used on the back of carpeting to keep moisture from being absorbed by the padding, sold as an integral part of carpet154 We find, however, that these cancelled registrations showing prior registration of a term is unavailing, especially since all of them were cancelled due to failure to file acceptable declarations of continued use under Section 8. As the Board has noted, “The existence of a cancelled registration — particularly one cancelled for failure to provide a declaration of continued use — does not tend to show that the cited mark is weak due to third-party use. A cancelled registration is only evidence that the 153 Applicant’s brief, 82 TTABVUE 27. 154 Applicant’s ex. 39, 61 TTABVUE 9-23. Opposition No. 91221462 - 53 - registration issued and it does not carry any of the legal presumptions under Section 7(b) of the Trademark Act, 15 U.S.C. § 1057(b).” In re Inn at St. John’s, 126 USPQ2d at 1745. “Consistent with well-established decisional law, the cancelled registrations submitted by Applicant have little, if any, probative value.” TiVo v. Tivoli, 129 USPQ2d at 1117. As the Board stated in Inn at St. Johns, this is a far cry from the “extensive evidence of third-party use and [live] registrations” that was held to be significant in Juice Generation, where there were at least twenty-six relevant third-party uses and registrations of record, see Juice Generation, Inc. v. GS Enters. LLC, 794 F.3d 1334, 115 USPQ2d 1671, 1675, 1673 n.1 (Fed. Cir. 2015), and in Jack Wolfskin, where there was “voluminous” evidence of use and at least fourteen registrations, Jack Wolfskin Ausrustung Fur Draussen GmbH & Co. KGAA v. New Millennium Sports, S.L.U., 797 F.3d 1362, 116 USPQ2d 1129, 1136 & n.2 (Fed. Cir. 2015). See also Primrose Retirement Communities, LLC v. Edward Rose Senior Living, LLC, 122 USPQ2d 1030 (TTAB 2016) (weakness found based on at least 85 actual uses of ROSE-formative marks for similar services, eight similar third-party registrations, expert testimony and other evidence regarding the common nature of ROSE-formative marks in the industry, and testimony by opposer that it did not vigorously enforce its mark). Unlike the plaintiff in Primrose Retirement Communities, Opposer has shown that it actively enforces its rights in the PEDIGREE marks, and has successfully curtailed Opposition No. 91221462 - 54 - the unauthorized use or registration of marks such as PETAGREE, PEDIGREE PARK, PEDIGREE PETS, PEDIGREE PERFECTION, and PEDIGREEN.155 Beyond that, under the sixth DuPont factor, “the controlling inquiry is the extent of third-party marks in use on ‘similar’ goods or services. . . . ‘It is less relevant that [the mark] is used on unrelated goods or services….’ ” Omaha Steaks Int’l, Inc. v. Greater Omaha Packing Co., 908 F.3d 1315, 128 USPQ2d 1686, 1694 (Fed. Cir. 2018) (quoting Century 21 Real Estate Corp. v. Century Life of Am., 970 F.2d 874, 23 USPQ2d 1698, 1701 (Fed. Cir. 1992)). In this case, the ultrasonic sound device used for pet training―the subject of the first two third-party registrations―has only the most distant, attenuated connection with grooming supplies or pet food, and the third, laminate film used on the back of carpeting to keep moisture from being absorbed by the padding, is even more remote. See In re i.am.symbolic, 123 USPQ2d at 1751 (disregarding third-party registrations for goods in other classes where the proffering party “has neither introduced evidence, nor provided adequate explanation to support a determination that the existence of I AM marks for goods in other classes, ... support a finding that registrants’ marks are weak with respect to the goods identified in their registrations”), cited in In re Fabfitfun, 127 USPQ2d at 1674 n.11. The totality of the third-party evidence relating to the sixth DuPont factor fails to show that Opposer’s PEDIGREE marks are weak, either conceptually or commercially. As a result, the evidence fails to show that the cited mark should be 155 Exs. 29-30, 43 TTABVUE 65-118; Bolin dep. exs. 23-25, 50 TTABVUE 12-14, 34-48. Opposition No. 91221462 - 55 - afforded such a narrow scope of protection that it would weigh in favor of finding a likelihood of confusion. F. Actual Confusion Under the seventh and eighth DuPont factors, we consider the nature and extent of any actual confusion, in light of the length of time and conditions under which there has been contemporaneous use of the parties’ subject marks. DuPont, 177 USPQ at 567. Applicant’s witnesses―its president and sales manager―aver that they are not aware of any instance of actual confusion with Opposer’s marks. There were no misdirected communications to Applicant that were intended for Opposer, no inquiries about whether Applicant was affiliated with Opposer, no queries about whether Applicant sells dog food.156 Yet Applicant has been using its mark contemporaneously with Opposer for over 15 years, since 2003; its website has displayed its mark at least as early as that year; it places 4,500-9,000 cold calls per year using the mark; it distributes its catalogs four times a year to 30,000 people nationwide; and it participates in trade shows across the country.157 Opposer responds that it is unnecessary for a plaintiff in an inter partes proceeding to show instances of actual confusion in order to establish likelihood of confusion. According to Opposer, Applicant “has provided no evidence as to when it 156 Somerlot decl. ¶¶ 28-30, 58 TTABVUE 7, Somerlot dep. 90:13-91:5, 79 TTABVUE 93-94; Rhoades decl. ¶¶ 28-30, 54 TTABVUE 6-7, Rhoades dep. 72:14-17, 135:23-137:8, 44 TTABVUE 19, 50, 67 TTABVUE 23-25. 157 Rhoades dep. 87:22-88:2, 91:3-9, 101:24-102:18, 44 TTABVUE 34-35, 37, 40-41. Somerlot decl. ¶¶ 4, 20-21, 26-27, 58 TTABVUE 3, 5-6. Opposition No. 91221462 - 56 - began making cold calls, or that it had a method, procedure, or policy to track whether confusion was expressed during the cold calls.”158 “Because [Applicant] introduced no evidence demonstrating the extent to which consumers were exposed to the mark PET-AGREE during the supposed period of coexistence, the alleged lack of actual confusion does not favor” Applicant, Opposer concludes.159 Although the evidence is not completely clear, we find that these DuPont factors weigh somewhat in Applicant’s favor. It is true that Opposer need not demonstrate instances of actual confusion in order to prove a likelihood thereof. Zheng Cai v. Diamond Hong, 127 USPQ2d at 1800 (citing Herbko Int’l, Inc. v. Kappa Books, Inc., 308 F.3d 1156, 1165 (Fed. Cir. 2002)). Moreover, the Federal Circuit has observed that: uncorroborated statements of no known instances of actual confusion are of little evidentiary value. See In re Bissett-Berman Corp., 476 F.2d 640, 642, 177 USPQ 528, 529 (CCPA 1973) (stating that self-serving testimony of appellant’s corporate president’s unawareness of instances of actual confusion was not conclusive that actual confusion did not exist or that there was no likelihood of confusion). A showing of actual confusion would of course be highly probative, if not conclusive, of a high likelihood of confusion. The opposite is not true, however. The lack of evidence of actual confusion carries little weight…. In re Majestic Distilling Co., 315 F.3d 1311, 65 USPQ2d 1201, 1205 (Fed. Cir. 2003) (emphasis added) (citing J.C. Hall Co. v. Hallmark Cards, Inc., 340 F.2d 960, 144 USPQ 435, 438 (CCPA 1965) (uncorroborated statements of no known instances of actual confusion are of little evidentiary value). 158 Opposer’s reply brief, 84 TTABVUE 21. 159 Opposer’s reply brief, 84 TTABVUE 22. Opposition No. 91221462 - 57 - The seventh and eighth DuPont factors are interrelated. “[T]he absence of any reported instances of actual confusion would be meaningful only if the record indicated appreciable and continuous use by applicant of its mark for a significant period of time in the same markets as those served by opposer under its marks.” Gillette Canada Inc. v. Ranir Corp., 23 USPQ2d 1768, 1774 (TTAB 1992). The record in this case indicates that Applicant has made continuous use of its mark for over 15 years, but the extent of that use is less clear. The record does not indicate how long Applicant has made cold calls and disseminated catalogs, apart from recent activity, nor does it indicate the number of visitors to its website or trade show booths; and even though Applicant avers that it has produced its financial information to Opposer for the years 2012 through 2014,160 it has not made its advertising and sales information of record. Applicant has thus established use of its mark for a considerable period, but we are left to guess at how extensive that use might have been. On the other hand, Opposer has established that its mark is well-known under Section 2(d), with use of significant duration and nationwide scope. Yet despite that long and appreciable use, at the same time and over the same territory as Applicant’s recent and significant cold calls, promulgation of catalogs, and maintenance of its Internet presence, Opposer cannot point to even one instance of actual confusion. “Based on this evidence, we find that there has been a reasonable opportunity for confusion to have occurred and that the lack of any reported instances of confusion 160 Applicant’s answers and supplemental answers to interrogatories 12 and 13, 44 TTABVUE 12-13. Opposition No. 91221462 - 58 - weighs against finding that there is a likelihood of confusion.” Citigroup Inc. v. Capital City Bank Grp., Inc., 94 USPQ2d 1645, 1662 (TTAB 2010), aff’d, 98 USPQ2d 1253. Consequently, the seventh and eighth DuPont factors weigh in Applicant’s favor, although, given the gaps in the evidence, they carry little weight, and are outweighed by the other factors. See Fiserv, Inc. v. Elec. Transaction Sys. Corp., 113 USPQ2d 1913, 1922 (TTAB 2015) (“We note, however, that while the presence of confusion may be very useful to our analysis, the lack of evidence of actual confusion carries little weight. … This is especially true where, as here, the record is unclear as to the amount of meaningful opportunities for confusion to have occurred among purchasers.”); Nike, Inc. v. WNBA Enters., LLC, 85 USPQ2d 1187, 1202 (TTAB 2007) (“The lack of actual confusion is only one of a number of factors to be considered in determining likelihood of confusion and in this case we find that it is outweighed by all the other factors in opposer’s favor.”). G. Variety of Goods and Services on Which Opposer’s Marks are Used The ninth DuPont factor is “the variety of goods on which a mark is or is not used.” DuPont, 177 USPQ at 567. Opposer contends that the PEDIGREE marks are used on a wide variety of goods and services.161 Opposer’s pleaded PEDIGREE registrations identify canned dog food, pet food; a periodically published journal pertaining to health care of pets; cups, bowls and mugs used to promote the sale of pet food; computer software used to promote 161 Opposer’s brief, 80 TTABVUE 38-39. Opposition No. 91221462 - 59 - the sale of pet food; promotion of public awareness about the need for adopting animals, responsible pet ownership, and the proper care and treatment of pets; and charitable fundraising.162 Ms. Bolin testified regarding Opposer’s provision of these PEDIGREE brand goods and services in the United States, and identified over 150 distinct items (SKUs, or stock keeping units) currently sold in the United States bearing the PEDIGREE mark.163 She testified about promotional products Opposer has sold in the United States under the PEDIGREE FOUNDATION service mark―products such as pajamas, yoga pants, scarves, hats, dog leashes, dog collars, dog bowls, picture frames, Christmas ornaments and calendars.164 And she testified about other types of promotional PEDIGREE products, such as T-shirts, umbrellas, lunch boxes, cell phone covers, pens, notebooks, bandannas for dogs, collars, leashes, and posters, Opposer has distributed at shelters to promote the adoption of dogs, among other venues.165 Applicant acknowledges the applicability of this DuPont factor,166 but does not counter Opposer’s argument. If a party in the position of plaintiff uses its mark on a wide variety of goods and services, then purchasers are more likely to view a defendant’s related goods or services under a similar mark as an extension of the plaintiff's line. See, e.g., In re 162 Notice of Opposition ¶¶ 1-3, 1 TTABVUE 11-14, as amended, 46 TTABVUE 6-7 (TESS printouts of registrations attached). 163 See Bolin dep 17:6-21:4, 22:11-24, 25:9-26:19, 29:6-30:24, 32:7-20, 34:2-6, 36:5-14, 39:16- 24, 42:8-44:12; 49 TTABVUE 20-25, 28-29, 32-33, 35, 37, 39, 42, 45. 164 Bolin dep. 26:20-27:18; 49 TTABVUE 29-30. 165 21:9-22:10, 23:5-24:8, 23-25; 49 TTABVUE 24-27. 166 Applicant’s brief, 82 TTABVUE 8. Opposition No. 91221462 - 60 - Hitachi, 109 USPQ2d at 1774; In re Wilson, 57 USPQ2d 1863, 1867 (TTAB 2001) (use on a wide variety of goods weighs in favor of likelihood of confusion). Accordingly, we find that the ninth DuPont factor weighs in Opposer’s favor. H. Balancing the Factors We have considered all of the evidence of record and all of the arguments of the parties, including evidence and arguments not specifically discussed in this opinion, as they pertain to the relevant DuPont likelihood of confusion factors. We find that the marks are similar; the goods and services are related, and move through the same or similar channels of trade to the same or overlapping classes of customers; these customers cannot be expected to exercise sufficient care or sophistication to avoid confusion; Opposer’s marks are inherently distinctive and commercially strong, and are not weak or diluted in the marketplace due to third-party use of similar marks on similar goods or services. Even without this commercial strength, however, the balance of factors would weigh in Opposer’s favor. There is no evidence of actual confusion, but this factor is outweighed by the other DuPont factors addressed above. Thus, the evidence as a whole leads us to conclude that a likelihood of confusion exists. IV. Conclusion For the above reasons, we conclude that Applicant’s subject mark, as used in connection with the services identified in the application, so resembles the cited registered marks as to be likely to cause confusion or mistake, or to deceive under Section 2(d) of the Trademark Act. Having determined that Opposer is entitled to Opposition No. 91221462 - 61 - prevail in this opposition proceeding based upon its Section 2(d) claim of likelihood of confusion, we need not reach the merits of Opposer’s dilution claim. Decision: The opposition to registration of Applicant’s mark PET-AGREE is sustained under Section 2(d) of the Trademark Act. Copy with citationCopy as parenthetical citation