Marie M. Ryan, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionNov 23, 2004
01A43541_r (E.E.O.C. Nov. 23, 2004)

01A43541_r

11-23-2004

Marie M. Ryan, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Marie M. Ryan v. United States Postal Service

01A43541

November 23, 2004

.

Marie M. Ryan,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 01A43541

Agency No. 1K-221-0021-04

DECISION

Complainant filed an appeal with this Commission from a final decision

by the agency dated March 24, 2004, finding that it was in compliance

with the terms of the June 7, 2002 settlement agreement into which the

parties entered.

The settlement agreement provided, in pertinent part, that:

(2) The Agency shall provide Complainant with a qualified interpreter

for work related situations, including, but not limited to:

investigatory interviews which may lead to discipline;

discussions with a supervisor on job performance or conduct;

training (class room and on-the-job);

grievance or disciplinary process;

EAP programs;

EEO counseling;

in critical elements of the selection process, such as during testing

and interviews;

employee orientations;

scheduled service and safety talks,1

open discussions;

question and answer sessions following safety and/or service talks or

films that may be shown;

CFC and saving bond drive kickoff meetings;

the filing or meetings concerning an employee's OWCP claim;

diversity or cultural presentations (i.e. Black History Month, Deaf

Awareness Week).

. . . .

1 Note: While the Agency will make the effort to contact an interpreter,

the Agency is not obligated to provide interpreter for issues requiring

immediate attention, such as safety and well-being issues, mail missing a

dispatch, out of sequence mail to distribution changes. If an issue which

requires immediate attention is an issue which affects the performance

of the entire Northern Virginia Performance Cluster, management will

address the issue at a follow-up scheduled service talk wherein a

qualified interpreter will be provided.

(3) The Agency shall not hold �separate but equal� service talks for

deaf and hearing employees. Complainant shall not be segregated from

her pay location during any talks, meetings or training.

. . . .

Managers shall be trained on the Agency's duty to provide reasonable

accommodation under the law.

By letter to the agency dated January 16, 2004, complainant alleged that

the agency was in breach of the settlement agreement. Specifically,

complainant alleged that on December 8, 2003, she was denied an

interpreter while discussing medical documentation with her supervisor.

Complainant further alleged that on December 9, 12, 17, 19, and 24, 2003,

and on January 6, 2004, complainant was not provided proper training

for seal clerk work. Complainant notes an interpreter was available

on these dates. On December 17, 2003 and January 6, 2004, complainant

was ordered to work in the south dock as a seal clerk without the proper

training provided with an interpreter. Complainant further alleged that

on December 22, 2003, complainant was not provided with an interpreter for

the safety/service talks. Lastly, complainant states that on December 23,

2003, she was segregated from her pay location for safety/service talks.

In its March 24, 2004 decision, the agency concluded that no breach of the

settlement agreement occurred. The agency found that the safety service

talks on December 22 and 23, 2003, were in reference to a national terror

alert, and required the agency to inform employees immediately regarding

the elevated warning level. The agency determined that complainant

was given a copy of the safety service talk and read the notice in the

presence of her supervisor (S1), who asked her if she had any questions.

On December 17, 2003, the agency found that a different supervisor (S2)

assigned complainant to the seal clerk position, who did not know that

complainant needed training by an interpreter. The agency found that

complainant did not inform S2 that she needed training. The agency

discovered that S2 does not recall asking complainant to assist with

seal clerk duties on January 6, 2004, but S2 spoke with another agency

official and the two decided that complainant should be provided with

the training in the future.

On appeal, the agency states that with respect to the training for seal

clerk position, that complainant had been scheduled for training with an

interpreter on several occasions, but due to a number of unscheduled

absences, the agency was unable to arrange for an interpreter for

this training. The agency repeats its decision that complainant will

be provided with this training with an interpreter in the future.

Additionally, the agency argues that sign-in sheets and complainant's

personnel records indicate that she has not been segregated from her pay

location for safety/service talks. The agency concludes that no breach

of the settlement agreement has occurred.

EEOC Regulation 29 C.F.R. � 1614.504(a) provides that any settlement

agreement knowingly and voluntarily agreed to by the parties, reached at

any stage of the complaint process, shall be binding on both parties.

The Commission has held that a settlement agreement constitutes a

contract between the employee and the agency, to which ordinary rules

of contract construction apply. See Herrington v. Department of Defense,

EEOC Request No. 05960032 (December 9, 1996). The Commission has further

held that it is the intent of the parties as expressed in the contract,

not some unexpressed intention, that controls the contract's construction.

Eggleston v. Department of Veterans Affairs, EEOC Request No. 05900795

(August 23, 1990). In ascertaining the intent of the parties with regard

to the terms of a settlement agreement, the Commission has generally

relied on the plain meaning rule. See Hyon O v. United States Postal

Service, EEOC Request No. 05910787 (December 2, 1991). This rule states

that if the writing appears to be plain and unambiguous on its face,

its meaning must be determined from the four corners of the instrument

without resort to extrinsic evidence of any nature. See Montgomery

Elevator Co. v. Building Eng'g Servs. Co., 730 F.2d 377 (5th Cir. 1984).

In the instant case, we find the settlement agreement provides that when

the matter at hand requires immediate attention no interpreter need be

provided. Complainant does not dispute that the topic of the safety

service talks on December 22 and 23, 2003, concerned national threat

levels and required that employees be alerted immediately. Complainant

also does not dispute the agency's contention that her personnel records

(Employee Everything Report) show that she has not been segregated from

her pay location as alleged.

Further, we find nothing in the settlement agreement provides that

complainant will be entitled to training. Rather, the agreement provides

that if training is provided, complainant will have an interpreter

at that time. We note that complainant does not refute the agency's

contention that she failed to notify her acting supervisor of her need

for an interpreter for on-the-job training with respect to the seal clerk

duties that she was ordered to perform on December 17, 2003. We observe

that the agency says, as late as its statement on appeal dated June 22,

2004, that it will provide this training to her �in the future.� Under

the circumstances, we find that complainant has failed to show breach

of the settlement agreement.

We therefore AFFIRM the agency's determination that no breach of the

settlement agreement occurred.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

November 23, 2004

__________________

Date