Marguerite Guzzo, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionApr 27, 2005
01a42260 (E.E.O.C. Apr. 27, 2005)

01a42260

04-27-2005

Marguerite Guzzo, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Marguerite Guzzo v. United States Postal Service

01A42260

April 27, 2005

.

Marguerite Guzzo,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 01A42260

Agency No. 1F-946-0021-02

DECISION

Complainant appeals to the Commission from the agency's December

24, 2003 decision dismissing complainant's complaint for failure to

cooperate pursuant to 29 C.F.R. � 1614.107(a)(7). Complainant alleges

discrimination on the bases of race, color, sex, and reprisal when:

(1) she was issued a Letter of Warning on January 31, 2002; and (2)

on a continuing basis from an unspecified date, complainant was denied

opportunities for training, higher level assignments and subjected to

a hostile working environment.

The agency argues that complainant received two separate requests for

information on December 17, 2002 and February 25, 2003, respectively.

The agency issued a decision dismissing complainant's complaint on April

23, 2003, for failure to cooperate. The agency, by letter dated July 10,

2003, rescinded the April 23, 2003 decision. The agency reasoned that a

portion of the complaint was settled via a settlement agreement between

the parties. The agency agreed to process the complaint. The record

indicates that a settlement agreement was reached by the parties on

April 1, 2002, resolving claim 1 and the portion of claim 2 regarding

the hostile work environment. The agency agreed to resume processing of

the remaining allegations with regard to denial of training and denial

of higher level assignments.

The agency argues that it requested more information from complainant

on August 8, 2003 and September 17, 2003. The agency argues that

complainant never responded to the first request. The agency argues that

after receiving the second request, complainant, on October 17, 2003,

requested a 30-day extension. The record indicates that the agency

granted a 30-day extension to respond to the request. Complainant did

not respond to the second request despite the 30-day extension. When the

30-day extension expired, the agency dismissed complainant's complaint

for failure to cooperate.

The agency argues that complainant failed to respond to four different

requests for more information. We find, however, that two of the requests

occurred prior to the agency rescinding its first decision. Thus, for

purposes for dismissal under grounds for failure to cooperate, we will

only consider the agency's requests for information after the agency's

decision to rescind. After the agency's decision to rescind, the agency

requested more information twice. The agency granted an extension for

complainant to respond to the second request. The agency argues that

complainant did not respond to the request for more information within

the extended time period.

We find that the agency's dismissal for failure to cooperate is improper.

The record indicates that complainant was incapacitated to the extent

that despite due diligence, she was unable to respond within the agreed

upon time frame. The record contains a letter from a doctor dated

March 18, 2004, indicating that complainant, after being diagnosed

with cancer, was �traumatized and overwhelmed in numerous psychiatric

ways making it impossible for her to respond to the affidavit within the

prescribed time frames.� The letter indicates that complainant remained

incapacitated throughout October, November, and December 2003. The record

contains a second letter from a different doctor dated March 19, 2004.

The letter indicates that complainant, after being diagnosed, �suffered

from severe depression� and was �unable to handle paperwork.� We find

complainant has presented adequate justification to warrant extension

of the applicable limitation period for cooperating with the agency's

request for information. Thus, we find the agency's dismissal improper.

The agency's decision dismissing complainant's complaint is REVERSED and

we REMAND the matter to the agency for further processing in accordance

with this decision and applicable regulations.

ORDER (E0900)

The agency is ordered to process the remanded claims in accordance with

29 C.F.R. � 1614.108. The agency shall acknowledge to the complainant

that it has received the remanded claims within thirty (30) calendar

days of the date this decision becomes final. The agency shall issue

to complainant a copy of the investigative file and also shall notify

complainant of the appropriate rights within one hundred fifty (150)

calendar days of the date this decision becomes final, unless the matter

is otherwise resolved prior to that time. If the complainant requests a

final decision without a hearing, the agency shall issue a final decision

within sixty (60) days of receipt of complainant's request.

A copy of the agency's letter of acknowledgment to complainant and a

copy of the notice that transmits the investigative file and notice of

rights must be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0900)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant in

the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

April 27, 2005

__________________

Date