Margaret Quinn, Complainant,v.Kenneth S. Apfel, Commissioner, Social Security Administration, Agency.

Equal Employment Opportunity CommissionMay 18, 2000
01976921 (E.E.O.C. May. 18, 2000)

01976921

05-18-2000

Margaret Quinn, Complainant, v. Kenneth S. Apfel, Commissioner, Social Security Administration, Agency.


Margaret Quinn v. Social Security Administration

01976921

May 18, 2000

Margaret Quinn, )

Complainant, )

)

v. ) Appeal Nos. 01976921

) 01972185

Kenneth S. Apfel, ) Agency Nos. SSA 623-92

Commissioner, ) SSA 477�94

Social Security Administration, ) Hearing Nos. 160-95-8405X

Agency. ) 160-95-8406X

_____________________________________)

DECISION

Margaret Quinn (complainant) filed an appeal with this Commission from a

final decision of the Social Security Administration (agency) concerning

her complaint of unlawful employment discrimination, in violation of

Title VII of the Civil Rights Act of 1964 (Title VII), as amended, 42

U.S.C. � 2000e et seq., and the Rehabilitation Act of 1973, as amended,

29 U.S.C. � 791 et seq.<1> This appeal is accepted in accordance with 64

Fed. Reg. 37,644, 37,659 (1999) (to be codified at 29 C.F.R. � 1614.405).

ISSUE PRESENTED

The issue presented on appeal is whether the agency properly awarded

and calculated the amount of pecuniary and non-pecuniary compensatory

damages and attorney's fees and costs to which complainant is entitled.

BACKGROUND

Complainant, an Administrative Law Judge, filed two EEO complaints

on March 4, 1994 and March 9, 1994, alleging a pattern of on-going

harassment on the bases of sex (female), disability (arthritis), and

reprisal (prior EEO activity). Following an investigation, a hearing

took place before an EEOC Administrative Judge (AJ) who recommended a

finding of sex-based discrimination and constructive reassignment.

The AJ recommended the following remedy: (1) complainant's AWOLs and any

negative documentation associated with complainant's AWOLs be expunged

from her official personnnel file; (2) the reimbursement for complainant's

moving expenses under appropriate Office of Personnel Management (OPM)

regulations and policy for a Permanent Change of Status location to the

Albany, New York office; (3) the reimbursement of any cost and expense

associated with successfully prevailing on the harassment claims, along

with any incurred and reasonable attorney's fees and costs; (4) an award

of compensatory damages for the harassment to which complainant was

subjected; (5) that the agency ensure that complainant is not retaliated

against; (6) that the agency post a notice of discrimination; and

(7) that the agency provide appropriate remedial EEO training to the

responsible officials.

The agency accepted the AJ's finding of discrimination, but modified the

remedial relief, in its Final Agency Decision dated December 27, 1996, as

follows: (1) the complaint will be paid for the time she was charged AWOL;

(2) the agency will pay reasonable attorney's fees, costs, and expenses

associated with successfully prevailing on the harassment charge, subject

to the submission of verified expenses; (3) the complainant's receipt

of compensatory damages is contingent upon her submission of objective

evidence, including quantifiable out-of-pocket expenses and statements

from the complainant and others, including family members and health care

providers; (4) the notice to employees in the Buffalo Hearing Office will

be posted for 30 days after the receipt of this Final Agency Decision.

On appeal, complainant claims that: (1) she is entitled to $250,000.00

in non-pecuniary compensatory damages; (2) she is entitled to the lost

value of her home which totals $8,400.00; (3) she is entitled to the

unreimbursed closing costs which total $425.00; (4) she is entitled to

the reimbursement of annual leave associated with her reassignment which

totals $2,832.00; (5) she was not paid for the time she was charged AWOL

or received proof that all negative documentation associated with being

charged with AWOL was expunged from her official personnel file; and (6)

she is entitled to additional attorney's fees and costs associated with

this appeal.

ANALYSIS AND FINDINGS

Section 102(a) of the 1991 Civil Rights Act authorizes an award

of compensatory damages for all post-Act pecuniary losses, and for

non-pecuniary losses, such as, but not limited to, emotional pain,

suffering, inconvenience, mental anguish, loss of enjoyment of life,

injury to character and reputation, and loss of health. In this regard,

the Commission has authority to award such damages in the administrative

process. See West v. Gibson, 527 U.S. 212 (1999). Compensatory damages

do not include back pay, interest on back pay, or any other type of

equitable relief authorized by Title VII. To receive an award of

compensatory damages, a complainant must demonstrate that he has been

harmed as a result of the agency's discriminatory action; the extent,

nature and severity of the harm; and the duration or expected duration

of the harm. Rivera v. Department of the Navy, EEOC Appeal No. 01934157

(July 22, 1994), req. for reconsid. denied, EEOC Request No. 05940927

(December 11, 1995); Compensatory and Punitive Damages Available Under

Section 102 of the Civil Rights Act of 1991, EEOC Notice No. 915.002 at

11-12, 14 (July 14, 1992). A complainant is required to provide objective

evidence that will allow an agency to assess the merits of a complainant's

request for emotional distress damages. See Carle v. Department of the

Navy, EEOC Appeal No. 01922369 (January 5, 1993).

There are no definitive rules governing the amount of non-pecuniary

damages to be awarded. However, non-pecuniary damages must be limited

to the sums necessary to compensate the injured party for actual harm,

even where the harm is intangible, See Carter v. Duncan - Higgins, Ltd.,

727 F.2d 1225 (D.C. Cir. 1984), and should take into account the severity

of the harm and the length of time that the injured party has suffered

the harm. Carpenter v. Department of Agriculture, EEOC Appeal No. 01945652

(July 17, 1995). Non-pecuniary and future pecuniary damages are limited

to an amount of $300,000.00. The Commission notes that for a proper

award of non-pecuniary damages, the amount of the award should not be

"monstrously excessive" standing alone, should not be the product of

passion or prejudice, and should be consistent with the amount awarded

in similar cases. See Damiano v United States Postal Service, EEOC

Request No. 05980311 (February 26, 1999); Ward - Jenkins v. Department

of the Interior, EEOC Appeal No. 01961483 (March 4, 1999) (citing Cygnar

v. City of Chicago, 865 F. 2d 827, 848 (7th Cir. 1989)).

Non-pecuniary Compensatory Damages Award:

The agency awarded complainant $5,000.00 in non-pecuniary compensatory

damages. In support of its award the agency set forth the evidence

as follows<2>:

Evidence in Support of Compensatory Damages Award:

The complainant stated and the record shows that she was harassed from

1987 until 1994. Complainant was the target of constant harassment from

the office manager and chief ALJ. Complainant states that such harassment

caused her to become depressed. During the relevant time period, her work

was separated from the male ALJs' and was not give the same priority.

In addition, complainant was the target of inappropriate remarks and

was constantly ridiculed. From December, 1991 until August, 1992, she

was unfairly questioned about her travel voucher, and the office manager

and chief ALJ constantly scrutinized and threatened to discipline her.

Complainant affirmed that this caused her to suffer severe insomnia

for which her doctor prescribed sleeping medication. In addition,

complainant described the situation as so stressful that she had to take

tranquilizers. The record also shows that during the summer of 1993,

complainant's law clerk had to take mental health leave because the work

environment was so stressful. While complainant's clerk was on leave, the

male judges had two clerks doing their work and complainant had no clerks

assisting her. In 1993 and 1994, the complainant became more depressed

over the way she was being treated in the office. Complainant affirmed

that she felt overwhelmed and fatigued and that her blood pressure rose.

She also stated that she was given an inappropriate finger gesture by

the chief judge in a public hall at work.

The complainant states that management was not courteous or compassionate

to her. She is disabled by severe arthritis in her knees and has

a disability sticker in her car. As a result, she frequently had

to use crutches or a cane. After complainant requested that she be

relieved from travel, it took 10 weeks for her request to be granted.

After she returned to full travel status, she was immediately assigned

two case loads out of state where no ALJ had ever been assigned before.

The record also shows that she was unfairly marked AWOL on two days in

December, 1994. The complainant believed that she developed a panic

disorder because whenever she would approach the office, her chest would

tighten and her stomach would become nauseated.

The complainant further affirmed that she was devastated when she

had to move to Albany from Buffalo. She had to leave behind her

80-year-old mother, her relationship, and many friends and family.

She lost her professional contacts and believed that her reputation

in the community was affected because prior to her transfer to Albany,

the employees were told that the complainant would be terrible to work

with and that she always filed lawsuits. In addition, complainant

was forced to sell her house that she had owned and lived in since she

was a young lawyer. Even after she transferred to Albany, complainant

continued to be ridiculed in public back in Buffalo. The complainant,

lastly, affirmed that she continues to feel depressed when she recalls

her treatment at the Buffalo Hearing Office and has completely lost her

zeal for her work. She further states that because of the turmoil that

she endured, she plans to retire 5 years earlier.

Complainant's treating physician (P1) affirmed that in February, 1992,

he prescribed Doxepin because the complainant was having trouble sleeping

and was very depressed. P1 stated that complainant was suffering from

clinical depression and prescribed Tofranil. P1 further affirmed that

complainant suffered from "work related mental and emotional stress

and work-related depression in 1992," which was caused by tension and

harassment in the workplace.

One of complainant's co-workers (W1) (female) affirmed that the workplace

made the complainant depressed, anxious, and tearful. She also noted a

time when the complainant had a reduced concern for her appearance, which

she believed was a symptom of her mental state. An ALJ (W2) (female)

stated that when she would speak with complainant about her employment

with the agency, complainant became emotional and started crying.

W2 noted that this behavior was uncharacteristic of complainant who

was usually confident and self-assured. Another ALJ (W3) (male) stated

that as a result of management's treatment of complainant, she became

anxious, nervous, withdrawn, and at times was on the verge of tears.

Complainant's sister (W4) noted that complainant had become anxious,

unhappy, and depressed over her treatment at work, but noted that despite

the pressure, "she continued to get out her cases and do her job."

She also stated that complainant's relocation to Albany disrupted her

relationship with family members and personal relationships. Another ALJ

(W5) (male) reiterated instances of discriminatory treatment against

complainant. W5 stated that complainant was humiliated in the presence

of colleagues, experienced loss of self- esteem, stress, hopelessness, and

was ultimately forced to leave Buffalo. A special friend of complainant's

(W6) (male) stated that complainant was a strong, dedicated, enthusiastic

and thoughtful worker who became unhappy, stressed, depressed and gained

weight as a result of her work environment. He also stated that the

office environment affected not only their relationship, but her health

and career. He finally stated that her move to Albany affected their

relationship because they have incurred large bills as a result of extra

travel and increased phone bills.

Final Agency Decision (FAD):

According to the agency, the evidence indicates that complainant was

generally stressed and depressed about the work environment and was

subjected to constant harassment at work. While complainant visited

her physician in 1992 for depression and insomnia, the agency argues

that the evidence does not indicate when complainant started taking

the prescription, whether she in fact took the medication, how much

the medication cost, how long she took it, and whether she continued

and still continues to take the medication. Further, the agency argues

that despite complainant's consistent depression, there is no evidence

that she sought professional counseling for relief. In addition, the

agency asserts that complainant continued to do her work daily.

The agency found that the harm complainant suffered was not severe,

and at best was aggravating. The agency noted that during the years

complainant was in the harassing environment, at no time did she seek

long-term medical treatment or professional counseling. The agency

further argues that complainant's problems were not so severe as to

impair her productivity and drive to work.

While complainant was harassed as far back as 1987, the agency noted

that complainant can only recover for the harm from November, 1991

through 1994. While the complainant affirmed that she continues to be

depressed, the agency argues that there is no evidence that complainant

is seeking medical treatment for such depression.

In support of its award, the agency cites to the case Lawrence

v. United States Postal Service, EEOC Appeal No. 01952288 (April

18, 1996). The complainant in Lawrence was found to be a victim of

sexual harassment. The complainant in Lawrence submitted evidence

that she suffered weight loss, nausea, stomach problems and headaches

because of her supervisor's conduct. She presented no evidence from a

physician or counselor. She also stated that she had to use sick leave

and her work performance declined because she could not concentrate, was

irritable and experienced anxiety attacks. There was also evidence that

the complainant suffered embarrassment and humiliation, became nervous

and upset at the supervisor's conduct, was often distraught and cried.

The agency noted that the Commission awarded a compensatory damages

award of $3,000.00 to the complainant in Lawrence.

The agency also cited the case Benson v. Department of Agriculture,

EEOC Appeal No. 01952854 (June 27, 1996). In Benson, the complainant

was the victim of race and reprisal discrimination when he was, inter

alia, denied promotional opportunities and issued disciplinary action.

In Benson, the complainant asserted that he was subjected to a four-year

reprisal campaign that caused his business to suffer and his marriage to

break up. The complainant further stated that he experienced stress,

insomnia, fatigue, and developed skin and scalp rashes. However,

the complainant never sought medical treatment for these conditions.

He stated that he was withdrawn, isolated, depressed, and obsessed with

his work situation. The agency issued, and the Commission upheld, an

award of $5,000.00 in that case. The Commission noted that the record did

not support the complainant's allegation that the agency's action caused

his outside business and marriage to fail. In addition, the Commission

found that the record did not support the finding that his insomnia and

skin condition was caused by the adverse actions by the agency.

Lastly, the agency cites Rountree v. Department of Agriculture, EEOC

Appeal No. 01941906 (February 15, 1996). In Rountree, the complainant was

found to be a victim of race and sex discrimination when the agency rated

his performance as "fully successful." The complainant, in Rountree,

stated that he experienced depression, feelings of inadequacy and failure,

increased fatigue, increased irritation, decreased ability to concentrate

at work, decreased physical activity, decreased libido, weight gain, and

decreased enjoyment of life. In addition, the complainant's condition was

diagnosed as dysthymia which did not include a major depressed episode.

The Commission awarded $8,000.00 to the complainant in Rountree.

The agency argues that the present case is similar to the cases cited

above, and accordingly, argues that its award of $5,000.00 should be

upheld by the Commission.

Commission's Findings:

We disagree with the agency and find sufficient evidence to support a

compensatory damages award of $50,000.00 in this case.

In the present case, the evidence clearly shows that complainant was

subjected to daily ridicule and and harassment over a period of, at

least three years.<3> In addition, according to complainant's physician,

the harm she suffered (as described above) was directly caused by the

adverse actions of the agency.<4> Moreover, complainant's physician

stated that she suffered from clinical depression and insomnia during

the year 1992. P1 even prescribed complainant medication for such

ailments. While the agency argues that the evidence fails to show

whether complainant, in fact, ingested such medication, we find that

based on the record, it is reasonable (absent evidence to the contrary)

to assume that complainant did in fact take the medication prescribed

by her physician. While complainant's physician did not describe, in

detail, the dates that complainant suffered from, or will continue to

suffer from, depression, insomnia and other anxiety related ailments,

we find the statement by P1, complainant, several co-workers and friends,

to be sufficient to show that complainant was severely emotionally harmed

over a period of at least seven years. In addition to the physician's

statement, we find evidence, from complainant's testimony, as well as

several corroborating witnesses' testimony, that she has lost the zeal

she formerly held for her job and continues to suffer from depression

and sadness when she thinks about the harassment she endured. Lastly,

we find that the record indicates that the constructive transfer from

Buffalo to Albany caused substantial emotional harm to complainant.

Having carefully considered the facts of this case, the Commission finds

that complainant is entitled to non-pecuniary damages in the amount of

$50,000.00. In reaching this amount, the Commission has considered a

number of factors. For example, we considered the nature and severity

of the discrimination, as well as the nature, severity, and duration of

complainant's emotional distress and related symptoms.

We also considered the amounts awarded in similar cases. We note that

there have been several recent Commission decisions which have awarded

non-pecuniary damages for emotional distress. For example, in Bernard

v. Department of Veterans Affairs, EEOC Appeal No. 01966861 (July 17,

1998), the Commission awarded $80,000.00 to a complainant who was denied

a reasonable accommodation and non-selected for a position in May, 1992.

Complainant, through his own testimony and the testimony of his friends

and family, presented evidence that he experienced symptoms of depression,

as well as headaches, ringing in his ears, vomiting, raised blood

pressure, grinding of his teeth, and insomnia. Complainant's dentist

affirmed that the stress of complainant's job situation caused him to

have trouble sleeping and to grind and clench his teeth at night, which

resulted in dental pain and necessitated the use of a night guard and

sedative medication. We note that the complainant in Bernard sustained

such injuries over a five-year period.

In Economou v. Department of the Army, EEOC Appeal No. 01983435 (August

5, 1999), the Commission awarded $35,000.00 to a complainant who was

retaliated against by the agency for prior EEO activity. The Commission

found the evidence established that the agency's adverse actions directly

caused complainant to suffer from mild depression and anxiety, for which

he was prescribed Xanax over a period of six months.

In Terrell v. HUD, EEOC Appeal No. 01961030 (October 25, 1996), the

Commission awarded $25,000.00 to a complainant who was subjected to

discrimination based upon sex when he was non-selected for a position

in 1993. The complainant in Terrell presented evidence of a number

of emotional problems, including sleep problems, frequent crying,

embarrassment, mental anguish, loss of self-esteem, introversion

and disruptions in his relationships with his family and friends.

In addition, his psychiatrist determined that complainant was suffering

from depression and suicidal thoughts. Lastly, the Commission found

sufficient evidence to show that complainant's emotional harm lasted

approximately 18 months. The Commission found that the majority of

complaint's emotional problems were not shown to be caused by the adverse

actions of the agency. The Commission however, found that complainant's

marital problems and financial difficulties were, to a limited extent,

exacerbated by the discrimination.

Lastly, the Commission in Sinnott v. Department of Defense, EEOC Appeal

No. 01952872 (September 19, 1996) affirmed an award of $20,000.00 in

non-pecuniary damages to a complainant who had been the victim of sexual

harassment over a period of 14 months. The complainant in Sinnott

asserted that she suffered from nightmares and heart palpitations.

In addition, the complainant claimed that the discrimination affected

her marriage and her personality. Lastly, the complainant alleged that

she is now apprehensive about working with males. Complainant failed

to provide any statements from medical professionals, but did provide

several statements from family and friends.

While we find the nature and severity of complainant's harm comparable

to the harm in Bernard, Economou, Terrell and Sinnott, the record shows

that the duration of complainant's harm (at least three years<5>) to

be considerable and more akin to the five-year duration in Bernard.

Accordingly, we find $50,000.00 to be a reasonable award.

We note that the cases cited by the agency in support of its FAD,

are distinguishable from the instant case. In Rountree, supra, we

concluded that most of complainant's emotional distress stemmed from

factors other than the discriminatory conduct. In the present case,

all of complainant's emotional problems were directly caused by the

discriminatory conduct. We also find the present case distinguishable

from Lawrence, and Benson, supra. The harm directly caused by the

discriminatory conduct was less severe than the harm shown by complainant

in the present case. In addition, there was no evidence as to the

duration of the harm or that the Lawrence, and Benson complainants

sought professional medical help for their emotional distress.

Accordingly, and for the reasons set forth above, the Commission hereby

MODIFIES the FAD and awards complainant $50,000.00 in non-pecuniary

compensatory damages.

Pecuniary Damages

Lost Value of Home

Complainant alleges that she is entitled to the difference between the

appraised value of her Buffalo home and its sale price. The record

shows that when complainant's home was put on the market for sale it

was appraised at $105,900.00. However, over a year later the house

sold for $97,500 ($8,400.00 less than the originally appraised value).

Accordingly, complainant argues that she should be entitled to the loss

in the value of her home.

According to the agency, complainant's claim regarding the loss

value of her home is not reimbursable under federal regulations.

Specifically, the agency cites the Federal Travel Regulation (FTR)

Section 302-6.2(e) which specifically prohibits any Federal agency from

reimbursing an employee for a real estate loss suffered for any reason.

Furthermore, the agency argues that complainant's claim is specious.

Complainant argues that the appraisal was reasonable and that any agency

appraiser would have come up with the same market value of the home had

it conducted its own appraisal. The agency notes that the goal of real

estate agents' assessments (commonly referred to as a Buyer's Market

Analysis, or BMA) is to establish a competitive list price for the home.

The agency argues that this is no way determinative of the actual market

price or value of the home. The agency argues that, generally, sellers

list homes for a higher amount, and buyers adjust and negotiate their

offers accordingly. Lastly, the agency argues that the clear indicator

of the value of the home was the amount it actually sold at over a year

after the home originally went on the market. This fact indicates to

the agency that the original list price was overly optimistic.

The Commission the real estate agent's appraisal, in this case, without

more, to be insufficient to show that, but for the discriminatory actions

of the agency, complainant would have received an additional $8,400.00

for the sale of her home. Even if we could conclude that the home's true

value was $8,400.00 more than the selling price, there is no evidence

which shows that the discriminatory conduct of the agency caused the

reduction in its value. If the record established that complainant

was forced into hastily selling her home for a price less than what

comparable homes were selling for at the time, then she might have been

entitled to the difference. However, the record herein does not support

such finding.<6> Likewise, assuming the selling price was the correct

value of the home at the time of the sale, there is no evidence in the

record which indicates that the home's value would have increased over

time had she been able to remain in Buffalo. Accordingly, there is no

evidence in the record which supports the finding that complainant lost

money by selling the home when she did. Therefore, the Commission denies

complainant's claim for $8,400.00 for the lost value of her home.

Unreimbursed Closing Costs

Complainant claims that the agency failed to reimburse $425.00 of

her closing costs. The agency states that complainant was notified

on May 28 and June 12, 1997 of the amounts of payments made and

disallowed with respect to her relocation costs. The agency asserts

that the notices advised complainant that she could file a "reclaim"

justifying the expenditure if she disagreed. The agency further asserts

that it had no previous record of the "unsigned June 25, 1997 letter"

(submitted by complainant as an exhibit to her appeal) seeking reclaim

justification. The agency asserts that once it was notified of such

reclaim, complainant's letter was immediately hand-delivered to the

agency's Relocation Coordinator for his necessary action. The agency

further invited complainant to submit a reclaim voucher for the disputed

amount, along with supporting documentation directly to the Division of

Travel Management.

The Commission finds that complainant is entitled to reimbursement of

all closing costs associated with the purchase of a new home which was

directly caused by the agency's discriminatory constructive reassignment.

Accordingly, it shall reimburse $425.00 to complainant, as set forth in

the Commission's Order, herein below.

Unreimbursed Annual Leave Associated with Relocation

The complainant argues in her appeal that she had used annual leave

in the amount of $2,832.00 associated with her relocation, but that

the agency failed to reimburse such leave. The agency argues that the

complainant, in her affidavit, fails to specify the type of leave used,

the dates or amounts, or the specific purpose (i.e. house hunting, packing

and unpacking, actual travel on the moving date, etc.)<7> Furthermore,

the agency argues that complainant failed to indicate how she arrived

at the total she claims. Complainant provided the dates of six house

hunting excursions. According to the agency, the complainant's leave

record indicates that she used 8 hours of leave on Friday, March 11;

Friday March 20; Monday May 23; and Friday, June 17, 1994 for a total

of 32 hours.

Upon review of the record, we agree with the agency, and find no

justification or documentation for the amount of annual leave claimed

by complainant. Accordingly, we affirm the agency's award of 32 hours

of annual leave used by complainant as indicated above.

Reimbursement of AWOLs and Expungement:

The complainant argues that she has not received documentation that her

AWOLs have actually been expunged from her Official Personnel File.

In addition, she has not been reimbursed for being marked AWOL on

December 1, 1993 and December 17, 1993. In response, the agency provides

documentation that it has expunged complainant's OPF of any negative

documentation associated with her AWOLs and that a pay adjustment of

$55.43 was made in February, 1997.

We find sufficient documentation in the record showing that all negative

documentation associated with complainant's AWOLs has been expunged

from her personnel file. With respect to the reimbursement of the

AWOLs, while the agency has provided documentation that complainant was

reimbursed $55.43, there is no indication from the record that this is the

correct amount due complainant. Accordingly, the agency shall reimburse

complainant for being marked AWOL on December 1, 1993 and December 17,

1993, to the extent it has not already done so, as set forth in the

Order below.

Unreimbursed Attorneys Fees & Costs:

Complainant argues that while the agency reimbursed her for her attorney's

fees incurred through March 27, 1997, she has incurred additional

attorney's fees associated with this appeal which will be submitted

to the agency. The agency argues that an award of additional fees are

premature pending the resolution of the instant appeal and submission of

a fee petition. The Commission finds that since complainant, for the most

part, has prevailed on appeal, she is entitled to additional unreimbursed

attorney's fees and costs associated with this appeal, as set forth below.

Accordingly, for the reasons set forth above, the Commission hereby

AFFIRMS, in part, and MODIFIES, in part, the Final Agency Decision.

ORDER

To the extent it has not already done so, the agency shall:

Tender to complainant non-pecuniary compensatory damages in the amount

of $50,000.00. Proof of payment must be sent to the Compliance Officer,

as referenced below, even if the agency has already tendered payment;

Reimburse complainant for time she was marked AWOL on December 1, 1993

and December 17, 1993;

Reimburse complainant $425 for unreimbursed closing costs;

Reimburse complainant 32 hours of annual leave associated with relocation;

and

Award attorneys fees and costs associated with this appeal as set

forth below.

ATTORNEY'S FEES (H1199)

If complainant has been represented by an attorney (as defined by 64

Fed. Reg. 37,644, 37,659-60 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.501(e)(1)(iii)), he/she is entitled to

an award of reasonable attorney's fees incurred in the processing of the

complaint. 29 C.F.R. � 1614.501(e). The award of attorney's fees shall

be paid by the agency. The attorney shall submit a verified statement of

fees to the agency -- not to the Equal Employment Opportunity Commission,

Office of Federal Operations -- within thirty (30) calendar days of this

decision becoming final. The agency shall then process the claim for

attorney's fees in accordance with 29 C.F.R. � 1614.501.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K1199)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to the

complainant. If the agency does not comply with the Commission's order,

the complainant may petition the Commission for enforcement of the order.

29 C.F.R. � 1614.503(a). The complainant also has the right to file a

civil action to enforce compliance with the Commission's order prior

to or following an administrative petition for enforcement. See 64

Fed. Reg. 37,644, 37,659-60 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. �� 1614.407, 1614.408), and 29 C.F.R. �

1614.503(g). Alternatively, the complainant has the right to file a

civil action on the underlying complaint in accordance with the paragraph

below entitled "Right to File A Civil Action." 29 C.F.R. �� 1614.407

and 1614.408. A civil action for enforcement or a civil action on the

underlying complaint is subject to the deadline stated in 42 U.S.C. �

2000e-16(c)(Supp. V 1993). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 64 Fed. Reg. 37,644, 37,659 (1999)

(to be codified and hereinafter referred to as 29 C.F.R. � 1614.409).

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0300)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, MUST BE FILED

WITH THE OFFICE OF FEDERAL OPERATIONS (OFO) WITHIN THIRTY (30) CALENDAR

DAYS of receipt of this decision or WITHIN TWENTY (20) CALENDAR DAYS OF

RECEIPT OF ANOTHER PARTY'S TIMELY REQUEST FOR RECONSIDERATION. See 64

Fed. Reg. 37,644, 37,659 (1999) (to be codified and hereinafter referred

to as 29 C.F.R. � 1614.405); Equal Employment Opportunity Management

Directive for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 64 Fed. Reg. 37,644, 37,661 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.604). The request or opposition must

also include proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANTS' RIGHT TO FILE A CIVIL ACTION (S0400)

You have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. If you file a civil action, YOU MUST NAME AS

THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD

OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME AND

OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

May 18, 2000

Date Carlton M. Hadden, Acting Director

Office of Federal Operations

1 On November 9, 1999, revised regulations governing the EEOC's federal

sector complaint process went into effect. These regulations apply to all

federal sector EEO complaints pending at any stage in the administrative

process. Consequently, the Commission will apply the revised regulations

found at 64 Fed. Reg. 37,644 (1999) where applicable, in deciding the

present appeal. The regulations, as amended, may also be found at the

Commission's website at www.eeoc.gov.

2 We find that the characterization of the evidence is largely undisputed

by the parties.

3 While the daily harassment occurred over a seven year period,

complainant is not entitled to compensatory damages for acts of

discrimination which occurred before enactment of the Civil Rights Act of

1991 on November 21, 1991. See Goodwin v. United States Postal Service,

EEOC Request No. 05930664 (July 20, 1994) (citing Landgraf v. USI Film

Products, 114 S.Ct. 1483 (1994).

4 The agency does not dispute the cause of the harm.

5 The record suggests that complainant continues to exhibit emotional

turmoil as a result of the discriminatory acts of the agency.

6 It took complainant over a year to sell her home.

7 There is no objective documentation to support complainant's leave

request.