Margaret E. Erving, Appellant,v.Louis Caldera, Secretary, Department of the Army, Agency.

Equal Employment Opportunity CommissionJan 8, 1999
01961314 (E.E.O.C. Jan. 8, 1999)

01961314

01-08-1999

Margaret E. Erving, Appellant, v. Louis Caldera, Secretary, Department of the Army, Agency.


Margaret E. Erving v. Department of the Army

01961314

January 8, 1999

Margaret E. Erving, )

Appellant, )

) Appeal No. 01961314

v. ) Agency No. 93-01-0021

) Hearing No. 170-93-8481X

Louis Caldera, )

Secretary, )

Department of the Army, )

Agency. )

)

DECISION

INTRODUCTION

Appellant filed a timely appeal with this Commission challenging the final

agency decision of the Department of the Army (agency) concerning her

complaint of unlawful employment discrimination in violation of Title

VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. �2000e et

seq.; and the Age Discrimination in Employment Act of 1967, as amended,

29 U.S.C. 621 et seq. The appeal is accepted in accordance with EEOC

Order No. 960.001.

ISSUE PRESENTED

The issue on appeal is whether the agency's final decision properly

determined that appellant was not entitled to payment of compensatory

damages.

BACKGROUND

Appellant filed a formal complaint alleging that the agency discriminated

against her, on the bases of her race (Black), sex (female), and age

(61), when: 1) an agency Personnel Specialist did not respond to her

inquiries regarding the status of the selection process for Supervisory

Quality Assurance Specialist, GM-13, Vacancy Announcement 273-91-C3;

and 2) the agency did not temporarily promote her to the position of

Supervisory Quality Assurance Specialist, during the period of March 23,

1991, through February 7, 1992, or in the alternative, give her the same

length of time of temporary promotion given to other employees during

the same period.

The agency accepted appellant's complaint and conducted an investigation.

At the conclusion of the investigation, appellant requested a hearing with

an EEOC administrative judge (AJ). Thereafter, a hearing was conducted,

and the AJ issued a recommended decision from the bench, dated March 10,

1994, finding that the agency discriminated against appellant when it

failed to temporarily promote her for the same length of time as the

temporary promotions given to two comparison employees (White/ male, age

39 and Black/male, age 42).

The AJ awarded appellant appropriate back pay; benefits; pay raises and

cost of living increases for 75 days as a GM-13; assurances that she

would not be harassed because of her participation in the EEO process;

posting of notification pursuant to 29 C.F.R. �1614.501(a)(1); and an

award of compensatory damages to be assessed by the agency for emotional

pain and suffering from the period of July 8, 1991, to the time the

position of Supervisory Quality Assurance Specialist (the position)

was abolished.<1>

In a final decision dated May 9, 1994, the agency adopted the AJ's

finding of discrimination with one exception; it refused to award

appellant compensatory damages based on the agency's position that

compensatory damages are not available in the administrative process.

It also provided, citing Landgraf v. USI Film Products, 114 S. Ct. 1483

(U.S. 1994) and Rivers v. Roadway Express, 114 S. Ct. 1510, that

compensatory damages are not awardable for appellant's claims which arose

prior to November 21, 1991. Appellant appeals the agency's decision.

ANALYSIS AND FINDINGS

First, we find the agency's position regarding compensatory damages to

be invalid because the Commission has held that compensatory damages

are recoverable in the administrative process. See Jackson v. United

States Postal Service, EEOC Appeal No. 01923399 (November 12, 1992),

request to reopen denied, EEOC Request No. 05930306 (February 1, 1993);

Turner v. Department of the Interior, EEOC Appeal Nos. 01956390 and

01960518 (April 27, 1998); and Feris v. EPA, EEOC Appeal No. 01983167,

(September 18, 1998). Therefore, the Commission finds that the

AJ correctly determined that appellant is entitled to an award of

compensatory damages.

Notwithstanding our findings above, the Commission agrees with the

agency's finding that compensatory damages are not available for conduct

that occurred prior to the effective date of the Civil Rights Act of 1991,

November 21, 1991. Therefore, in this case, the recovery of compensatory

damages is limited to those damages shown to be causally connected to the

incidents raised in appellant's complaints which occurred from November

21, 1991 until the date the position was last occupied, February 7, 1992.

Our determination of the duration of time appellant could recover

compensatory damages is based on the finding that the AJ's decision

implied that the agency's failure to temporarily promote appellant for the

same length of time as the comparison employees constituted a continuing

violation.

Appellant's claim for compensatory damages involves only non-pecuniary

losses. Non-pecuniary losses are losses that are not subject to precise

quantification, including emotional pain, suffering, inconvenience, mental

anguish, loss of enjoyment of life, injury to professional standing,

injury to character and reputation, injury to credit standing, and loss

of health.

On appeal, appellant submitted a letter from her treating physician

(the physician), and a medical article, Thyroid Disease: How to Control

It. In his letter, the physician states that he has been counseling

appellant, from August 1992 to the present, on how to cope with stress

while trying to treat her hypertension brought on and heightened by

a pending EEO case and an Evans Area detail. Appellant contends

that this additional documentation establishes that the agency's

discriminatory actions aggravated her pre- existing thyroid condition.

The Commission notes, the AJ specifically found that appellant did

not present sufficient evidence to establish a connection between the

agency's discriminatory actions and her medical condition. Based on our

review of appellant's additional documentation, the Commission concurs

with the AJ's finding. Additionally, we find that the physician's

letter does not sufficiently establish that the agency's discriminatory

actions caused her hypertension, as the physician attributes appellant's

hypertension to stress caused by her participation in the EEO complaint

process and the Evans Area detail. We find that appellant would not be

entitled to compensatory damages caused by the stress of participating

in the EEO process. See Appleby v. Department of the Army, EEOC Appeal

No. 01933897 (March 4, 1994). Furthermore, it is unclear whether the

physician attributes appellant's medical condition to her failure to

get a detail for the same length of time as her comparison co-workers

or appellant's placement in the detail.

The AJ found that appellant established that her emotional distress was a

direct result of the agency's discriminatory actions based on appellant's

testimony at the hearing. As the agency provided no evidence to rebut

appellant's assertions, the Commission concurs with the AJ's finding.

The Commission now determines the amount of compensatory damages to

be awarded for that harm. In determining the amount of a compensatory

damages award, we are guided by the principle that a compensatory damages

award is limited to the sums necessary to compensate appellant for the

actual harm caused by the agency's discriminatory action and attempt to

affix a reasonable dollar value to compensate her for that portion of

her emotional distress that was caused by the agency's discrimination.

EEOC Notice No. N 915.002 at 13.

We further note that damage awards for emotional harm are difficult to

determine and that there are no definitive rules governing the amount

to be awarded in given cases. In this regard, the Commission finds

that a proper award must meet two goals: that it not be "monstrously

excessive" standing alone, and that it be consistent with awards made

in similar cases. See Cygnar v. City of Chicago, 865 F.2d 827, 848 (7th

Cir. 1989); EEOC v. AIC Security Investigations, Ltd., 823 F. Supp. 571,

574 (N.D. Ill. 1993).

There have been recent Commission decisions awarding nonpecuniary

damages for emotional harm similar to that experienced by appellant.

In Lawrence v. United States Postal Service, EEOC Appeal No. 01952288

(April 18, 1996), the Commission authorized an award of $3,000 in

compensatory damages for emotional harm where appellant averred that

she suffered from weight loss, nausea, stomach problems and headaches

as a result of sexual harassment and the agency's failure to respond

promptly to her allegations. In White v. Department of Veterans Affairs,

EEOC Appeal No. 01950342 (June 13, 1997), the Commission ordered an award

of $5,000 in nonpecuniary damages where the complainant's testimony and

his psychologist's report indicated that the harassment that appellant

endured, which took both sexual and nonsexual forms, led appellant to

suffer from anxiety, depression, emotional fatigue, occasional nightmares,

and insomnia.

Also, in Rountree v. Department of Agriculture, EEOC Appeal No. 019419606

(July 7, 1995), affirmed, EEOC Request No. 05950919 (February 15, 1996),

the Commission ordered an award of $8,000 in nonpecuniary damages where

the complainant's statement and psychologist's report indicated that some

of the complainant's emotional distress, including feelings of inadequacy,

failure, and depression, were the result of a discriminatory performance

appraisal and the denial of bonus pay based on that appraisal.

Having carefully considered the facts of this case, the Commission

finds that appellant is entitled to nonpecuniary damages in the amount

of $2,000.00. In reaching this amount, the Commission has considered a

number of factors. For example, we considered the nature and severity

of the discrimination, as well as the nature and severity of appellant's

emotional pain and suffering, and the short duration (less than three

months) of the discriminatory act. We also considered the scant amount

of evidence concerning appellant's emotional harm and related symptoms,

including appellant's statement on appeal. Finally, we considered the

amounts awarded in similar cases. Based on all of these considerations,

we find that $2,000.00 is a proper award for the emotional harm which

appellant has suffered.

ORDER (C1092)

The agency is ORDERED to take the following remedial action:

(1) Within thirty (30) days of the date on which this decision becomes

final, the agency shall tender to appellant nonpecuniary compensatory

damages in the amount of $2,000.00.

(2) The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision." The report shall include supporting documentation verifying

that the corrective action has been implemented.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0595)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the appellant. If the agency does not comply with the Commission's

order, the appellant may petition the Commission for enforcement of

the order. 29 C.F.R. �1614.503 (a). The appellant also has the right

to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.408, 1614.409, and 1614.503 (g). Alternatively,

the appellant has the right to file a civil action on the underlying

complaint in accordance with the paragraph below entitled "Right to

File A Civil Action." 29 C.F.R. �� 1614.408 and 1614.409. A civil

action for enforcement or a civil action on the underlying complaint is

subject to the deadline stated in 42 U.S.C. �2000e-16(c)Supp. V 1993).

If the appellant files a civil action, the administrative processing of

the complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. �1614.410.

STATEMENT OF RIGHTS ON APPEAL

RECONSIDERATION (M0795)

The Commission may, in its discretion, reconsider the decision in this

case if the appellant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. New and material evidence is available that was not readily available

when the previous decision was issued; or

2. The previous decision involved an erroneous interpretation of law,

regulation or material fact, or misapplication of established policy; or

3. The decision is of such exceptional nature as to have substantial

precedential implications.

Requests to reconsider, with supporting arguments or evidence, MUST

BE FILED WITHIN THIRTY (30) CALENDAR DAYS of the date you receive this

decision, or WITHIN TWENTY (20) CALENDAR DAYS of the date you receive

a timely request to reconsider filed by another party. Any argument in

opposition to the request to reconsider or cross request to reconsider

MUST be submitted to the Commission and to the requesting party

WITHIN TWENTY (20) CALENDAR DAYS of the date you receive the request

to reconsider. See 29 C.F.R. �1614.407. All requests and arguments

must bear proof of postmark and be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark,

the request to reconsider shall be deemed filed on the date it is received

by the Commission.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely. If extenuating circumstances

have prevented the timely filing of a request for reconsideration,

a written statement setting forth the circumstances which caused the

delay and any supporting documentation must be submitted with your

request for reconsideration. The Commission will consider requests

for reconsideration filed after the deadline only in very limited

circumstances. See 29 C.F.R. �l6l4.604(c).

RIGHT TO FILE A CIVIL ACTION (S0993)

It is the position of the Commission that you have the right to file

a civil action in an appropriate United States District Court WITHIN

NINETY (90) CALENDAR DAYS from the date that you receive this decision.

You should be aware, however, that courts in some jurisdictions have

interpreted the Civil Rights Act of 1991 in a manner suggesting that

a civil action must be filed WITHIN THIRTY (30) CALENDAR DAYS from the

date that you receive this decision. To ensure that your civil action

is considered timely, you are advised to file it WITHIN THIRTY (30)

CALENDAR DAYS from the date that you receive this decision or to consult

an attorney concerning the applicable time period in the jurisdiction in

which your action would be filed. If you file a civil action, YOU MUST

NAME AS THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL

AGENCY HEAD OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL

NAME AND OFFICIAL TITLE. Failure to do so may result in the dismissal

of your case in court. "Agency" or "department" means the national

organization, and not the local office, facility or department in

which you work. If you file a request to reconsider and also file a

civil action, filing a civil action will terminate the administrative

processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1092)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. �2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. ��791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

Jan 8, 1999

DATE Frances M. Hart

Executive Office

Executive Secretariat

1 The record does not provide an exact date as to when the position

was abolished. The AJ implies that the position was abolished when a

reorganization of the Concurrent Engineering Directorate took place.

However, the record does not provide an exact date as to when the

reorganization took place.