Malinda N. Chatman, Complainant,v.Mike Johanns, Secretary, Department of Agriculture, Agency.

Equal Employment Opportunity CommissionMay 31, 2006
01A50947 (E.E.O.C. May. 31, 2006)

01A50947

05-31-2006

Malinda N. Chatman, Complainant, v. Mike Johanns, Secretary, Department of Agriculture, Agency.


Malinda N. Chatman,

Complainant,

v.

Mike Johanns,

Secretary,

Department of Agriculture,

Agency.

Appeal No. 01A50947

Agency No. 030345

Hearing No. 130-2004-00059X

DECISION

Complainant timely initiated an appeal from the agency's final action

concerning her equal employment opportunity (EEO) complaint alleging

employment discrimination in violation of Title VII of the Civil Rights

Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq. The appeal

is accepted pursuant to 29 C.F.R. � 1614.405(a).

During the relevant time, complainant was employed as a Community

Development Technician, GS-7, at the agency's Rural Housing Service,

Rural Development in Huntsville, Alabama. On March 21, 2003, complainant

filed a formal EEO complaint. Therein, complainant claimed that she was

subjected to harassment on the bases of race (African-American), religion

(Baptist), and in reprisal for prior protected EEO activity when:

(a) her supervisor repeatedly changed her work schedule;

(b) her supervisor used profanity when speaking to her;

(c) her supervisor allegedly broke into her home; and

(d) she was accused of threatening to kill her supervisor, which defamed

her

character.

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and requested a hearing before an

EEOC Administrative Judge (AJ). Following a hearing, the AJ issued a

decision on September 1, 2004, finding no discrimination.

In his decision, the AJ found that complainant failed to establish a prima

facie case of hostile work environment based on race, religion and/or

reprisal for prior protected activity. The AJ concluded that complainant

failed to provide that she was subjected to harassment sufficiently

severe or pervasive so as to render her work environment hostile.

The record contains the following testimony and documentation regarding

complainant's harassment claim:

Allegation (a)

The record reflects that complainant's Supervisor (S1) stated that

he became concerned about complainant's work schedule because she

"worked past her normal working hours...and I asked her to not work

past her normal working hours." S1 further stated that complainant

was not authorized to work overtime, and that the agency's facility

was in an "unsavory location," and that it was not a good neighborhood

after dark.

S1 stated that he revised complainant's work schedule from 7:15 a.m. -

4:00 p.m. to 7:00 a.m. - 3:30 p.m. after he learned that complainant

worked overtime on two separate occasions. S1 stated that he changed

complainant's work hours because she continued to stay past her normal

work hours and "told other employees that she didn't care what I had told

her about not working past her normal working hours, and I had discussed

this with the people in Montgomery, and they informed me that I needed

to change her working hours and to do it in writing, and that's what

I did." S1 stated that on June 10, 2002, he sent a letter to complainant

concerning her work hours. Specifically, S1 stated that the letter was

an official notification "that she wasn't to work past her work hours."

The record further reflects that the former Director of Administrative

Programs (former Director) stated that she was contacted by the Supervisor

for advice concerning complainant's work schedule.1 Specifically, the

former Director stated that the Supervisor wanted to know if he had the

authority to tell complainant not to work overtime and "I told him that

he did." The former Director stated that she told the Supervisor that he

could tell complainant "not to work overtime, that she was entitled to

overtime pay, but she also, it had to be overtime that was ordered and

authorized prior to her working it." The former Director stated that

following their conversation, the Supervisor instructed complainant not

to work beyond her normal work hours.

Allegation (b)

The record reflects that S1 stated "to my knowledge, I've never used a

curse word directed to [complainant]. I might have said I don't give

a damn about something, but that wasn't directed to her."

The record reflects that the Farm Loan Manager (Manager) testified that

he heard the Supervisor use profanity in the work place, but it was not

directed to complainant. The record reflects that another co-worker,

a Community Development Assistant (Assistant) stated that she also heard

the Supervisor used profanity in the work place, but not directly to

complainant.

Allegation (c)

The record reflects that S1 stated that, in October 1997, he and the

Manager conducted an inspection pursuant to their official duties on a

house being financed by the agency, which was located on the same road

as complainant's house. S1 further stated that the builder who built

complainant's house was the same one building the house they inspected.

S1 stated that after inspecting the identified individual's house, the

Manager wanted to look at complainant's house "to see if the builder was

building . . . the same quality house and see how they were coming on

her house." S1 stated that he and the Manager tried to look in the house

but it was locked. While they were there complainant's uncle drove up

and they introduced themselves and gave him their card. S1 stated that

after he returned to the office, he informed complainant that he and

the Manager stopped to look at her house, but that it was locked so they

could not get in. S1 stated that complainant "said, well you need to come

back some time and look at it. I'd like for you to see it." S1 stated

that few weeks later he and his wife stopped by complainant's house to

view it. S1 stated that at that point, complainant never accused him of

breaking into her house. S1 stated that it was not until seven years

later when complainant "made a written accusation that I had broke[n]

into her house."

The record further reflects that the Manager corroborated that in

October 1997, he and S1 "were financing a house right down the road from

[Complainant's] for [identified individual]." The Manager stated that the

reason that he and S1 were inspecting the identified individual because

"we were financing her house." The Manager stated that it was part of

their job "to make periodic inspections on the house" that the agency was

financing. The Manager further stated that the identified individual's

contractor was also building complainant's house. The Manager stated that

because they were there to inspect the identified individual's house, they

stopped by to look at complainant's house. The Manager stated "it wasn't

uncommon for us to stop by and look at other houses that the contractor

has built just to look at the workmanship, just to look." The Manager

acknowledged that the agency was not financing complainant's house, but

wanted to take a look at it because it involved the same contractor.

Allegation (d)

The record reflects that S1 stated that while he approved complainant's

travel voucher, he asked her to verify her mileage because "it appeared

to be a little excessive." S1 further stated that complainant got "real

irate" about it. S1 stated that complainant called his supervisor

(complainant's second-level supervisor (S2)) and "said I wouldn't

approve it and that I said it was incorrect, and [S2] called me and

told me to sit down and talk with her about it." S1 stated that he

called complainant in his office, and she "got real loud and boisterous

and told me that I couldn't talk to her, that I couldn't supervisor

hogs or dogs, and I finally asked her to leave my office, she got so

loud and ugly." S1 stated that he later sent an e-mail to the State

Director, former Director, and S2 requesting assistance in reporting a

situation "that had arisen where I'd been informed by other employees

that she was making threatening remarks regarding me." Specifically,

S1 stated that he was informed by other employees that complainant

made a remark that she would like "to shoot my big fat belly off, and

the first time it was reported to me I dismissed it as her blowing up

steam and ignored it." S1 stated that two days later, another employee

informed him that complainant "was reading scriptures and willing ill

on me and my family and my children." S1 stated that the next thing he

knew was that were was an OIG investigation into complainant's remarks.

S1 stated "nothing has ever been reported to me as to the conclusion or

whether the threats were real or not." Furthermore, S1 stated that he

did not take any action against complainant.

The record further reflects that the Budget Analyst (Analyst) stated that

in January 25, 2002, she contacted complainant concerning the processing

of her travel voucher. The Analyst further stated that during their

conversation complainant "said you need, that respect was, had to be

earned and not just given, and that she had worked with [Supervisor]

for a long time, and that she wasn't going to play games any more,

that she was going to shoot him in his big fat belly." The Analyst

stated that she was "shocked" by complainant's comment because she was

serious. The Analyst stated that she and complainant then "finished

our conversation regarding processing the travel voucher, and I told

her if she had any other problems to let me know, I would help her out,

and we hung up, and then I immediately reported it to my supervisor."

The Analyst stated "I felt that was my duty as an employee to have heard

the threat, to report it."

The former Director stated that after the Analyst reported to her

concerning the threat that complainant made, she asked the Analyst

to her to "document the conversation, and then we reported it to the

national office and to the Human Resource Specialist in St. Louis."

The former Director stated that because they reported the indicant,

an identified official in the National Office "in turn notified OIG."

The former Director stated that complainant was not penalized at the

conclusion of the OIG investigation.

The record reflects that the Assistant stated that she overheard

complainant telling the Analyst that she would shoot the Supervisor

"in his fat belly." The Assistant further stated that she considered

complainant's comment to be a threat. The Assistant stated that

complainant was not joking when she made the threat "because she was

in tears." The Assistant also stated that she overheard complainant

telling other employees that she hoped the Supervisor ran off a cliff.

Further, the Assistant stated that on one occasion, complainant told her

that she wanted the Supervisor's children to be fatherless and for his

wife to be a widow. The Assistant stated that she felt that complainant

was out to get her because of how she treated her. Specifically,

the Assistant stated that sometimes complainant "was very friendly

to me and sometimes she was just, talked to me like I was not human."

The Assistant stated that she reported these incidents to the Supervisor,

and was later asked to submit a statement to an OIG investigator.

S2 stated that the Supervisor and complainant had a personality clash

"involving their work styles." S2 stated that when complainant

approached him and complained that the Supervisor was harassing her,

he passed the information to the upper management. S2 also stated that

he had a discussion with S1, complainant and an identified official

concerning complainant's issues. S2 stated that during the discussion,

he learned that complainant had a performance problem. Specifically,

S2 stated that complainant was not doing "the loan processes, whatever

her administrative duties, she was not doing it, and in course with what

his work plans for her."

On September 24, 2004, the agency issued a final action implementing

the AJ's decision finding no discrimination.

As an initial matter, the Commission notes that some witnesses testified

by telephone at the hearing held by the AJ. The Commission has held

that testimony may not be taken by telephone in the absence of exigent

circumstances, unless at the joint request of the parties and provided

that specified conditions have been met. See Louthen v. United States

Postal Service, EEOC Appeal No. 01A44521 (May 17, 2006).2 However,

because the facts of this case pre-date Louthen, the Commission will

assess the propriety of taking the testimony of some witnesses by

telephone, considering the totality of circumstances. Here, it is

unclear whether exigent circumstances existed. However, it is clear

that there were no issues of witness credibility that might have been

impacted by the taking of testimony by telephone, and neither party

objected to the manner in which these witnesses testified. Under these

circumstances, even if it is assumed that the AJ abused his discretion

by taking testimony by telephone, the Commission finds that his action

would have constituted harmless error.

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as "such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion." Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a

de novo standard of review, whether or not a hearing was held.

Harassment of an employee that would not occur but for the employee's

race, color, sex, national origin, age, disability, or religion

is unlawful, if it is sufficiently severe or pervasive. Wibstad

v. United States Postal Service, EEOC Appeal No. 01972699 (August 14,

1998); Cobb v. Department of the Treasury, EEOC Request No. 05970077

(March 13, 1997). It is also well-settled that harassment based on an

individual's prior EEO activity is actionable. Roberts v. Department

of Transportation, EEOC Appeal No. 01970727 (September 15, 2000).

A single incident or group of isolated incidents will generally not

be regarded as discriminatory harassment unless the conduct is severe.

Walker v. Ford Motor Co., 684 F.2d 1355, 1358 (11th Cir. 1982). Whether

the harassment is sufficiently severe to trigger a violation of Title

VII must be determined by looking at all of the circumstances, including

the frequency of the discriminatory conduct, its severity, whether it is

physically threatening or humiliating, or a mere offensive utterance, and

whether it unreasonably interferes with an employee's work performance.

Harris v. Forklift Systems, Inc., 510 U.S. 17, 23 (1993); Enforcement

Guidance on Harris v. Forklift Systems, Inc., EEOC Notice No. 915.002

(March 8, 1994) at 3, 6. The harassers' conduct should be evaluated

from the objective viewpoint of a reasonable person in the victim's

circumstances. Enforcement Guidance on Harris v. Forklift Systems,

Inc., EEOC Notice No. 915.002 (March 8, 1994).

Applying these principles to the facts in this case, we concluded that

the record does not support a determination that the alleged incidents

constitute a discriminatory hostile work environment. Therefore, we

find that the agency's final action implementing the AJ's finding of no

discrimination was proper and is AFFIRMED.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous

interpretation of material fact or law; or

2. The appellate decision will have a substantial impact

on the policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

May 31, 2006

__________________

Date

1 The former Director retired from agency employment on January 3, 2003.

2 In Louthen, the Commission has promulgated its policy regarding the

taking of telephonic testimony in the future by setting forth explicit

standards and obligations on its Administrative Judges and the parties.

Louthen requires either a finding of exigent circumstances or a joint

and voluntary request by the parties with their informed consent.

When assessing prior instances of telephonic testimony, the Commission

will determine whether an abuse of discretion has occurred by considering

the totality of the circumstances. In particular, the Commission will

consider factors such as whether there were exigent circumstances,

whether a party objected to the taking of telephonic testimony, whether

the credibility of any witnesses testifying telephonically is at issue,

and the importance of the testimony given telephonically. Further,

where telephonic testimony is improperly taken, the Commission will

scrutinize the evidence of record to determine whether the error was

harmless, as is found in this case.

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01A50947

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P. O. Box 19848

Washington, D.C. 20036

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01A50947

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