Lynette Burroughs, Complainant,v.Alexis M. Herman, Secretary, Department of Labor, Agency.

Equal Employment Opportunity CommissionJul 26, 2000
01a02587 (E.E.O.C. Jul. 26, 2000)

01a02587

07-26-2000

Lynette Burroughs, Complainant, v. Alexis M. Herman, Secretary, Department of Labor, Agency.


Lynette Burroughs v. Department of Labor

01A02587

July 26, 2000

Lynette Burroughs, )

Complainant, )

)

v. ) Appeal No. 01A02587

) Agency No. 911130

Alexis M. Herman, )

Secretary, )

Department of Labor, )

Agency. )

____________________________________)

DECISION

On March 11, 2000, complainant filed a timely appeal with this Commission

from a final agency decision (FAD), pertaining to her complaint of

unlawful employment discrimination in violation of Title VII of the

Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.<1> The

Commission accepts the appeal in accordance with 64 Fed. Reg. 37,644,

37,659 (1999) (to be codified at 29 C.F.R. � 1614.405).

On March 1, 1999, complainant contacted the EEO office, claiming that

she was subjected to discrimination based on race when she was denied

a promotion; incorrectly hired into another position; and incorrectly

rated on two performance evaluations in 1997 and 1998. Informal efforts

to resolve complainant's concerns were unsuccessful. On June 2, 1999,

complainant filed a formal complaint.

The agency issued a FAD, dated December 22, 1999, dismissing the

complaint for failure to cooperate. Specifically, the agency indicated

that complainant did not respond to requests for information regarding

her delay in initiating the complaint process. The FAD states that

the agency wrote to the representative whom complainant had retained,

on September 8, 1999, and on October 25, 1999, requesting information

regarding complainant's delay in contacting an EEO Counselor about

the 1997 and 1998 performance evaluations and additional documentation

to establish a prima facie case regarding the promotion denial; that

the letters required a response from complainant within fifteen days

from the date of their receipt; and that complainant's failure to do so

could result in the dismissal of her complaint for failure to cooperate.

The agency determined that complainant did not provide the requested

information within the required 15-day time period and dismissed the

complainant's complaint for failure to cooperate.

The regulation found at 64 Fed. Reg. 37,644, 37, 656 (1999) (to

be codified and hereinafter cited as 29 C.F.R. � 1614.107 (a)(7))

requires an agency to dismiss a complaint for failure to cooperate,

or alternatively, to adjudicate the complaint if sufficient information

for that purpose is available. The regulation is applicable under the

following circumstances: (1) the agency has provided the complainant

with a written request to provide relevant information or to otherwise

proceed with the complaint; (2) the request included a notice of the

proposed dismissal for failure to respond within 15 days of receipt

of the request; and (3) the complainant either fails to respond to the

request within 15 days of receipt or the complainant's response does not

address the agency's request. The Commission has held that the regulation

is applicable, however, only in cases where there is a clear record of

delay or contumacious conduct by the complainant. See Anderson v. USPS,

EEOC Request No. 05940850 (February 24, 1995).

The Commission determines that the agency's dismissal was improper.

The record contains no material establishing that complainant received

the letters of September 8, 1999, and October 25, 1999. Moreover,

the Commission notes that on appeal, complainant claims that her legal

representative who was purportedly the recipient of the letters of

September 8, 1999, and October 25, 1999, never retrieved certified

mail from the post office; did not respond to calls or letters from

the agency's Office of Civil Rights; and had generally miscommunicated

with complainant. Given the specific circumstances of this case,

the Commission determines that the agency's decision to dismiss the

instant complaint for failure to cooperate was improper and is REVERSED.

Complainant's complaint is REMANDED to the agency for further processing

in accordance with the ORDER below.

Having reversed the agency's decision for the reason stated herein,

the Commission notes that it has not made a determination regarding

whether complainant's initial EEO Counselor contact was timely raised.

ORDER (E0400)

The agency is ORDERED to process the remanded claims in accordance with

64 Fed. Reg. 37,644, 37,656-7 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.108). The agency shall acknowledge to

the complainant that it has received the remanded claims within thirty

(30) calendar days of the date this decision becomes final. The agency

shall issue to complainant a copy of the investigative file and also shall

notify complainant of the appropriate rights within one hundred fifty

(150) calendar days of the date this decision becomes final, unless the

matter is otherwise resolved prior to that time. If the complainant

requests a final decision without a hearing, the agency shall issue

a final decision within sixty (60) days of receipt of complainant's

request.

A copy of the agency's letter of acknowledgment to complainant and a

copy of the notice that transmits the investigative file and notice of

rights must be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K1199)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to the

complainant. If the agency does not comply with the Commission's order,

the complainant may petition the Commission for enforcement of the order.

29 C.F.R. � 1614.503(a). The complainant also has the right to file a

civil action to enforce compliance with the Commission's order prior

to or following an administrative petition for enforcement. See 64

Fed. Reg. 37,644, 37,659-60 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. �� 1614.407, 1614.408), and 29 C.F.R. �

1614.503(g). Alternatively, the complainant has the right to file a

civil action on the underlying complaint in accordance with the paragraph

below entitled "Right to File A Civil Action." 29 C.F.R. �� 1614.407

and 1614.408. A civil action for enforcement or a civil action on the

underlying complaint is subject to the deadline stated in 42 U.S.C. �

2000e-16(c)(Supp. V 1993). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 64 Fed. Reg. 37,644, 37,659 (1999)

(to be codified and hereinafter referred to as 29 C.F.R. � 1614.409).

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0300)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, MUST BE FILED

WITH THE OFFICE OF FEDERAL OPERATIONS (OFO) WITHIN THIRTY (30) CALENDAR

DAYS of receipt of this decision or WITHIN TWENTY (20) CALENDAR DAYS OF

RECEIPT OF ANOTHER PARTY'S TIMELY REQUEST FOR RECONSIDERATION. See 64

Fed. Reg. 37,644, 37,659 (1999) (to be codified and hereinafter referred

to as 29 C.F.R. � 1614.405); Equal Employment Opportunity Management

Directive for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 64 Fed. Reg. 37,644, 37,661 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.604). The request or opposition must

also include proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANTS' RIGHT TO FILE A CIVIL ACTION (R0400)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court WITHIN NINETY (90) CALENDAR DAYS from the date

that you receive this decision. In the alternative, you may file a

civil action AFTER ONE HUNDRED AND EIGHTY (180) CALENDAR DAYS of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, YOU MUST NAME AS THE DEFENDANT IN

THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD OR DEPARTMENT

HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME AND OFFICIAL TITLE.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

July 26, 2000

Date Carlton M. Hadden, Acting Director

Office of Federal Operations

1On November 9, 1999, revised regulations governing the EEOC's federal

sector complaint process went into effect. These regulations apply to all

federal sector EEO complaints pending at any stage in the administrative

process. Consequently, the Commission will apply the revised regulations

found at 64 Fed. Reg. 37,644 (1999), where applicable, in deciding the

present appeal. The regulations, as amended, may also be found at the

Commission's website at www.eeoc.gov.