Lottie M. Mitchell, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionMay 14, 2009
0120071375 (E.E.O.C. May. 14, 2009)

0120071375

05-14-2009

Lottie M. Mitchell, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Lottie M. Mitchell,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 0120071375

Hearing No. 310-2005-00565X

Agency No. 4G-760-0083-05

DECISION

On January 12, 2007, complainant filed an appeal from the agency's

December 14, 2006 notice of final action concerning her equal employment

opportunity (EEO) complaint alleging employment discrimination in

violation of Title VII of the Civil Rights Act of 1964 (Title VII), as

amended, 42 U.S.C. � 2000e et seq. and Section 501 of the Rehabilitation

Act of 1973 (Rehabilitation Act), as amended, 29 U.S.C. � 791 et seq.

BACKGROUND

The record reveals complainant worked as a computerized forwarding system

(CFS) clerk at the agency's Fort Worth Processing and Distribution Center

(P&DC). In July 2001, complainant suffered an on-the-job injury and

was diagnosed with carpal tunnel syndrome and cervical disc disease

which left her with workplace restrictions. As a result, complainant

was offered and accepted a modified CFS clerk position in accordance

with her restrictions. At the time the issues in this complaint arose,

complainant's modified job schedule was 1:30 p.m. - 10:00 p.m. with

Friday/Sunday off days. In September 2004, all the jobs in complainant's

CFS unit were abolished due to the implementation of the Postal Automated

Redirection System (PARS). As a result, employees in the unit were

give temporary jobs until new CFS positions were created. The newly

created CFS jobs were to be awarded pursuant to a bidding process under

the Collective Bargaining Agreement (CBA) between the agency and the

American Postal Workers Union.

On January 31, 2005, a Human Resources Specialist sent complainant a

letter informing her that she could state a preference for a newly-created

position by completing the requisite form by February 7, 2005. The letter

also advised that if complainant was either a light-duty or limited-duty

employee, she was to provide medical documentation stating that she would

be "full-duty within six months." Complainant immediately informed her

supervisor (S1) that her condition was permanent and therefore, she would

not be at "full-duty within six months." Complainant elected not to bid

on any open position due to her restrictions since her restrictions were

permanent and would not be gone within six months.

The physical requirements of the newly created CFS clerk position

included: continuous lifting of ten pounds; lifting up to 25 pounds

intermittently: intermittent fine manipulation (including using the

keyboard for eight hours per day); and reaching above the shoulders two

hours per day. As of February 10, 2005, complainant was restricted

to lifting up to five pounds and was restricted to working on the

keyboard for four hours per day, with a non-keying job every other hour.

On February 24, 2005, complainant's restrictions included: lifting a

maximum of 10 pounds intermittently for five hours; walking two hours;

bending/stooping two hours; twisting four hours; fine manipulation

(including keying) four hours; pushing/pulling four hours; and no lifting

above shoulders.

On February 10, 2005, complainant was offered a modified CFS clerk

assignment where her work hours changed from 6:00 p.m. to 2:30 a.m. with

Saturday/Sunday off days. The duties of the modified assignment were:

prepare change of address (COA) requests for two hours; key letters or

flats intermittently for four hours; verify COAs for one hour; label

and dispatch 3579s for one hour; and provide relief for Optical Scanning

Workstation (OSW) for eight hours. The physical requirements of the job

were: keying on the keyboard and sitting for four hours; grasping mail

four hours; pulling or pushing two hours; and standing eight hours.

Complainant filed an EEO complaint dated April 21, 2005, alleging that

she was discriminated against on the basis of disability when on February

10, 2005, the agency changed her modified assignment hours and denied

her a bid preference.1

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of her right to request

a hearing before an EEOC Administrative Judge (AJ). Complainant timely

requested a hearing. On April 28, 2006, the agency filed a motion

for findings and conclusions without a hearing. Complainant filed

her response and a cross motion for summary judgment on May 30, 2006.

Over complainant's objections, the AJ assigned to the case granted the

agency's motion for a decision without a hearing and issued a decision

without a hearing on October 20, 2006, finding complainant failed to

prove that she was subjected to discrimination as alleged.

In her decision, the AJ found that with regard to her disparate treatment

claim that complainant was denied a bid job, complainant failed to point

to any similarly situated employee who received preferential treatment.

Specifically, the AJ noted there were no examples of anyone in the CFS

unit as to whom the six-month condition was not enforced.

Moreover, the AJ recognized complainant's arguments largely focused

on the agency not engaging in the interactive process to determine

what accommodations she would need to perform the essential functions

of the job. However, the AJ noted that liability only attaches if,

had a good faith interactive process occurred, the parties could have

found a reasonable accommodation that would allow the individual with

a disability to perform the essential functions of the job. The AJ

found complainant's supervisor (S1) stated the ability to key on the

keyboard for eight hours was the primary essential function of the job.

The AJ noted that although S1 stated there were other duties that could be

performed by the person occupying the bid (such as staging, lifting tubs

of flats, dispatching, pushing APCs, and photocopying 3547s), these were

not significant, and complainant could not perform them anyway with the

exception of pushing APCs. Thus, the AJ found complainant could not fully

perform eight hours of keyboarding since she is limited to four hours

of keyboarding alternating with non-keying functions every other hour.

The AJ also addressed complainant's claim that she was subjected to

disparate treatment when her schedule was changed. Specifically, the AJ

found despite complainant's claim to the contrary, Employee 1 and Employee

2 were not similarly situated to complainant. The AJ found Employee

1 had never been a CFS employee. The AJ noted that Employee 2 held a

bid job in CFS, but did not have limitations similar to complainant, and

thus, she was utilized to "dispatch, stage, or Xerox 3547 flats," while

complainant could not perform these duties due to medical restrictions.

The AJ found even if complainant established a prima facie case of

intentional discrimination, the agency articulated a legitimate,

nondiscriminatory reason for its actions. Specifically, the AJ found

that the agency stated it could better utilize complainant at the 6:00

p.m. start time in view of her medical restrictions. S1 explained

that beginning earlier that year there were twice as many OSW forms to

be scanned, and, thus, an additional employee on the OSW was needed.

Since complainant could perform the OSW operation, S2 assigned those

duties to complainant. Thus, S1 stated that whenever complainant needed

to switch to a non-keying job, per her restrictions, she could work

on OSW. Since there was already an employee working the OSW at the

2:30 starting time, S1 explained that is why complainant was assigned

to the later time. The AJ found complainant did not offer a rebuttal

for S1's explanation for scheduling complainant to the second shift.

The AJ found the agency may choose among reasonable accommodations as

longs as the chosen accommodation is effective.

The agency subsequently issued a notice of final action fully implementing

the AJ's decision. The agency found that complainant failed to prove

that she was subjected to discrimination as alleged.

On appeal, complainant claims the AJ failed to address the issue of

her being treated disparately when she was denied the opportunity to

competitively bid for preferential job assignments as employees outside

of her protected class (non-disabled). Complainant contended that the

new CFS Mark-up clerk position was identical to the position she held as

a modified clerk since 2001. Complainant argued that the position did

not require eight hours of continuous keyboarding since S1 noted that

there other duties listed for the position including staging, lifting

tubs of flats, dispatching (pulling full bags of mail), pushing APCs

full of mail and Xeroxing 3547 flats.

Complainant also claims that she was treated disparately when she was

"the only individual that was being coerced to carry out the OSW duties

which adversely affected her begin tour hours." Complainant claims

Employee 1 and Employee 2 were similarly situated and could have carried

out the OSW duties that complainant was forced to carry out.

Complainant alleges the AJ failed to address her claim that she was denied

a reasonable accommodation in the form of modified work hours when she was

not allowed to competitively bid on job assignments. Complainant contends

the agency failed to initiate the interactive process to determine a

reasonable accommodation for a preferential competitive bid position.

She argues the AJ erred in finding that even if the agency had engaged

in the interactive process with respect to the bid positions, there

would not have been a reasonable accommodation that would have enabled

complainant to perform the essential functions of the newly-created bid

job. Specifically, complainant states she had been performing the exact

same position since 2001 with accommodations absent undue hardship to

the agency. Complainant claims that after she was denied the opportunity

to bid, she continued to carry out the duties of a CFS Mark-up clerk.

Complainant claims the agency violated the Rehabilitation Act when it

"uniformly required medical documentation at the pre-offer stage for ALL

employees." Finally, complainant also claims that the agency's policy

"had a disparate impact on qualified individuals with disabilities who

successfully bid on a position open for bidding, but needed a reasonable

accommodation in order to perform the duties of that position."

In response to complainant's appeal, the agency contends the AJ correctly

determined complainant failed to prove that she was subjected to

disparate treatment. With regard to complainant's claim that the agency

prevented her from bidding while it allowed other unnamed employees

to bid, the agency notes complainant conceded that she informed S1

that she was incapable of performing the bid assignment, would never

be able to do so, and elected not to place a bid. The agency notes

complainant failed to identify any employee outside her protected group

who was identical to her in relevant aspects of their work situation

and treated more favorably. The agency states complainant failed to

present evidence that any employee was awarded a bid assignment after

electing not to bid. Further, the agency noted complainant failed to

identify any employee in the CFS unit that was not also subjected to

the "full-duty within six months" requirement. The agency states that

despite complainant's claim to the contrary, Employee 1 was not similarly

situated to complainant since Employee 1 had never been a CFS employee.

Further, the agency found Employee 2 was not similarly situated since

Employee 2 did have a bid job in CFS, but could key for eight hours,

stage, lift tubs of flats, dispatch (i.e., pull full bags of mail),

push APCs full of mail, and Xerox 3547 flats, unlike complainant.

The agency contends it did not deny complainant a reasonable

accommodation. The agency argues the Rehabilitation Act does not

require it to: (1) eliminate essential functions of complainant's job;

(2) lower standards to accommodate complainant; (3) expect other employees

to work harder or longer; (4) modify another job so complainant could

perform that job; (5) create a job for complainant that does not exist

within the organization; or (6) provide similar accommodation to all

similarly situated employees. The agency reiterates there was no

reasonable accommodation that would have allowed her to perform the

essential functions of the bid assignment. Moreover, the agency notes

complainant does not contend that the modified job offer she accepted

on February 17, 2005, failed to accommodate her restrictions.

Furthermore, the agency notes that it appears complainant is now trying

to raise a disparate impact claim. The agency states that disparate

impact was never an accepted issue and argues complainant cannot now

raise it for the first time on appeal.

ANALYSIS AND FINDINGS

As this is an appeal from a decision issued without a hearing, pursuant

to 29 C.F.R. � 1614.110(b), the agency's decision is subject to de novo

review by the Commission. 29 C.F.R. � 1614.405(a). See EEOC Management

Directive 110, Chapter 9, � VI.A. (November 9, 1999) (explaining that

the de novo standard of review "requires that the Commission examine

the record without regard to the factual and legal determinations of the

previous decision maker," and that EEOC "review the documents, statements,

and testimony of record, including any timely and relevant submissions

of the parties, and . . . issue its decision based on the Commission's

own assessment of the record and its interpretation of the law").

Upon review, we find the AJ properly found that complainant failed

to identify any similarly situated employees who received preferential

treatment, i.e., who were not subject to the "full duty within six months"

requirement. Additionally, the record reveals complainant was not able to

perform the essential functions of the newly created CFS clerk position

since an essential function of that position was the ability to key for

eight hours. Although complainant argues that the keyboarding duties in

the newly created CFS clerk position must have been less than eight hours,

we find that although there were other duties assigned to this position,

that even if these other duties were performed on a daily basis, the

keyboarding duties clearly comprised the vast portion of the duties.

Complainant does not claim or show that the keyboarding duties in the

newly created CFS clerk position were less than four hours per day.

We note that complainant does not dispute that at the time she was limited

to four hours of keyboarding per day and had to alternate non-keying jobs

every hour. Despite complainant's contention, we note that her ability to

perform her previously held modified job or the modified job she accepted

on February 17, 2005, is irrelevant to whether complainant could perform

the essential functions of the newly-created bid position since the

modified positions and the newly-created bid job were distinct positions.

Thus, we find even if the agency had engaged in the interactive process

with respect to the bid position, there would have not been a reasonable

accommodation that would have enabled complainant to perform the essential

functions of the newly-created bid job.

Moreover, complainant has not shown that she was subjected to disparate

treatment when her work schedule was changed to a 6:00 p.m. start time.

We find the agency has articulated legitimate, non-discriminatory reasons

for its actions which complainant failed to show were a pretext for

discrimination. Specifically, the agency has explained that beginning

earlier in 2005, there had been twice as many OSW forms to be scanned.

Since complainant was restricted to keying for four hours and had to

alternate every other hour between keying and non-keying functions, the

agency assigned complainant to the second shift so she could work on the

OSW operations on that shift since there was already someone working

on the OSW operations on the first shift. We find complainant has

failed to show that the agency's actions were a pretext for prohibited

discrimination. Furthermore, we note complainant has not alleged that

as a result of accepting the February 17, 2005 position, that she was

forced to work beyond her medical restrictions.

To the extent complainant is alleging that she was subjected to disparate

impact or that the agency's actions constituted an impermissible medical

inquiry, we note that neither of these claims were accepted for processing

by the agency. Moreover, we note complainant did not challenge the

definition of the accepted issues to the agency or while her case was

pending before the AJ. Therefore, we find these issues are not part of

the subject complaint and will not be addressed on appeal.

Accordingly, the agency's final action finding no discrimination is

AFFIRMED.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0408)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the

request and the civil action must be filed within the time limits as

stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

May 14, 2009

__________________

Date

1 After the investigation of her complaint began, complainant added the

bases of race and color to her complaint.

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2

0120071375

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

8

0120071375