Lisa M. Callaway, Complainant,v.Janet Napolitano, Secretary, Department of Homeland Security, Agency.

Equal Employment Opportunity CommissionFeb 26, 2009
0120065123 (E.E.O.C. Feb. 26, 2009)

0120065123

02-26-2009

Lisa M. Callaway, Complainant, v. Janet Napolitano, Secretary, Department of Homeland Security, Agency.


Lisa M. Callaway,

Complainant,

v.

Janet Napolitano,

Secretary,

Department of Homeland Security,

Agency.

Appeal No. 0120065123

Agency No. HS06ICE000596

DECISION

Complainant filed a timely appeal with this Commission from the agency's

decision dated August 1, 2006, dismissing her complaint of unlawful

employment discrimination in violation of Title VII of the Civil Rights

Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq., and

the Age Discrimination in Employment Act of 1967 (ADEA), as amended, 29

U.S.C. � 621 et seq. In her complaint, complainant alleged that she was

subjected to discrimination on the bases of race (Caucasian/non-Hispanic),

sex (female), and age (49) when, between February and October 2005,

she was subjected to a hostile work environment.

The agency dismissed the claim for failure to state a claim, finding

that the alleged incidents were insufficiently severe to create a hostile

work environment. For the following reasons, we AFFIRM the FAD.

The regulation set forth at 29 C.F.R. � 1614.107(a)(1) provides, in

relevant part, that an agency shall dismiss a complaint that fails to

state a claim. An agency shall accept a complaint from any aggrieved

employee or applicant for employment who believes that he or she has been

discriminated against by that agency because of race, color, religion,

sex, national origin, age or disabling condition. 29 C.F.R. �� 1614.103,

.106(a). The Commission's federal sector case precedent has long defined

an "aggrieved employee" as one who suffers a present harm or loss with

respect to a term, condition, or privilege of employment for which

there is a remedy. Diaz v. Department of the Air Force, EEOC Request

No. 05931049 (April 21, 1994).

In Harris v. Forklift Systems, Inc., 510 U.S. 17, 21 (1993), the Supreme

Court reaffirmed the holding of Meritor Savings Bank v. Vinson, 477

U.S. 57, 67 (1986), that harassment is actionable if it is sufficiently

severe or pervasive to alter the conditions of the complainant's

employment. Thus, not all claims of harassment are actionable. Where

a complaint does not challenge an agency action or inaction regarding

a specific term, condition or privilege of employment, a claim of

harassment is actionable only if, allegedly, the harassment to which

the complainant has been subjected was sufficiently severe or pervasive

to alter the conditions of the complainant's employment. See Faragher

v. City of Boca Raton, 524 U.S. 775, 788 (1998); see also Burlington

Industries, Inc. v. Ellerth, 524 U.S. 742, 752 (1998); Clark County

School Dist. v. Breeden, 532 U.S. 268 (2001). A complaint should not be

dismissed for failure to state a claim unless it appears beyond doubt that

the complainant cannot prove a set of facts in support of the claim which

would entitle the complainant to relief. The trier of fact must consider

all of the alleged harassing incidents and remarks, and considering them

together in the light most favorable to the complainant, determine whether

they are sufficient to state a claim. Cobb v. Department of the Treasury,

EEOC Request No. 05970077 (March 13, 1997).

In her formal complaint, complainant used very general/vague language in

order to describe the alleged harassment. She stated that two Hispanic

coworkers always spoke in Spanish in her presence; made clear that they

did not want her on the team; excluded her from work-related information

even though she had no work experience in Immigration matters; and

ostracized her socially. She alleged that her team leader (female,

non-Hispanic/Caucasian, over age 40) incited hostilities between the

two Hispanic coworkers and complainant; expressed disdain for everything

"Customs," knowing that complainant was a legacy Customs employee; and

treated her in a hostile and prejudicial manner. She also indicated that

her immediate supervisor failed to respond to her May 25, 2005 list of

concerns and her request for reassignment from her work unit; and that in

late August or early September 2005, a new manager and her new supervisor

treated her unprofessionally, arrogantly, and in an intimidating manner.1

The Commission finds that the complaint fails to state a claim under

the EEOC regulations because complainant failed to allege facts,

which if proven to be true, would establish that she was subjected to

unwelcome verbal or physical conduct involving her protected classes,

that the harassment complained of was based on her statutorily protected

classes, and that the harassment had the purpose or effect of unreasonably

interfering with her work performance and/or creating an intimidating,

hostile, or offensive work environment. See McCleod v. Social Security

Administration, EEOC Appeal No. 01963810 (August 5, 1999) (citing Henson

v. City of Dundee, 682 F.2d 897 (11th Cir. 1982). Nor has she shown she

suffered harm or loss with respect to a term, condition, or privilege

of employment for which there is a remedy. See Diaz v. Department of

the Air Force, EEOC Request No. 05931049 (April 21, 1994).

On appeal, complainant argues that due to the discriminatory actions

she incurred mental anguish and suffering. We note that the Commission

has long held that where an allegation fails to render an individual

aggrieved, the complaint is not converted into a cognizable claim merely

because complainant alleges physical and/or emotional injury. See

Larotonda v. United States Postal Service, EEOC Appeal No. 01933846

(March 11, 1994). Accordingly, the agency's final decision dismissing

complainant's complaint is affirmed.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0408)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant

in the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

February 26, 2009

__________________

Date

1 We note that, in her Brief in Support of Appeal, complainant provides

some more specific allegations of harassing incidents. For instance,

she asserts, without providing a date, that an Acting Supervisor told

her that two Hispanic co-workers ". . . have a chip on their shoulder

and it is racial - Hispanic vs. White. And, they want you out of here."

We note that we cannot consider this alleged incident or any other alleged

incident which complainant failed to raise prior to filing this appeal.

??

??

??

??

2

0120065123

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013