Linda Gsanger, Complainant,v.Michael W. Wynne, Secretary, Department of the Air Force, Agency.

Equal Employment Opportunity CommissionAug 16, 2007
0120071912 (E.E.O.C. Aug. 16, 2007)

0120071912

08-16-2007

Linda Gsanger, Complainant, v. Michael W. Wynne, Secretary, Department of the Air Force, Agency.


Linda Gsanger,

Complainant,

v.

Michael W. Wynne,

Secretary,

Department of the Air Force,

Agency.

Appeal No. 0120071912

Hearing No. 560-2006-00104X

Agency No. 05EASAMCR001

DECISION

On March 10, 2007, complainant filed an appeal from the agency's February

1, 2007, final decision concerning her equal employment opportunity (EEO)

complaint alleging employment discrimination in violation of Title VII

of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. �

2000e et seq. The appeal is deemed timely and is accepted pursuant

to 29 C.F.R. � 1614.405(a). For the following reasons, the Commission

AFFIRMS the agency's final decision.

ISSUE PRESENTED

The issue presented by this appeal is whether the agency discriminated

against complainant on the basis of her national origin and/or in

retaliation for engaging in EEO activity when it issued her a one-day

suspension.

BACKGROUND

At the time of events giving rise to this complaint, complainant worked

as a Sales Store Checker GS-3, at the agency's Tinker Air Force Base

Commissary at the Tinker Air Force Base, Oklahoma. Complainant alleged

that, on November 9, 2004, she was scanning a customer's items at the

check out counter when her supervisor (S) sent an employee to help with

bagging the items. She asked S to assign someone else because she did

not get along with this employee. Complainant claims that S came to her

work station, pushed her aside, yelled at her in front of the customers

and took over the check out duties. S then sent her to the office to

speak with another supervisor (S2) about the incident. Thereafter S,

S2 and one other manager cornered her in the office and threatened her

about dropping her pending EEO complaint. After the meeting, S sent

her back to the cashier stand to continue her duties even though she was

upset about the meeting. Complainant contends that this was but one in

a series of harassing events.

On May 6, 2006, complainant filed an EEO complaint alleging that she

was discriminated against on the bases of her national origin (Filipino)

and in reprisal for prior protected EEO activity under Title VII when:

1. she was subjected to harassment because of her membership in a

protected class;

2. she was threatened that she must drop her EEO complaint;

3. she was given a one day suspension for the incident on November 9,

2004.

At the conclusion of the investigation, the agency provided complainant

with a copy of the report of investigation and notice of her right to

request a hearing before an EEOC Administrative Judge (AJ). Complainant

requested a hearing, but the AJ dismissed her hearing request on the

grounds that complainant failed to respond to the agency's discovery

requests. The AJ remanded the complaint to the agency for issuance of a

final decision. 29 C.F.R. � 1614.110(b). The agency's final decision

concluded that complainant failed to prove that she was subjected to

discrimination as alleged. More specifically, the agency found that

it suspended complainant for refusing to scan a customer's order and

refusing to work with another employee assigned to bag the grocery orders.

The agency relied on the fact that complainant had been given a letter of

reprimand in the past for misconduct and as a result, it was justified

in giving her more serious discipline. The agency concluded that the

incident alleged was insufficient to constitute unlawful harassment.

CONTENTIONS ON APPEAL

On appeal, complainant argued that the agency's FAD was incorrect

in concluding that no discrimination occurred. She contended that

the agency did not consider evidence that the agency's managers told

her to drop her EEO complaint or risk termination of her employment.

Complainant stated that she felt threatened by the agency's command

and dropped her pending EEO complaint. Even though she thought that

this had resolved the complaint, complainant contended that the agency

disciplined her several months after the fact in retaliation for filing

the complaint. She argued that since she had filed an EEO complaint on

October 18, 2004, the agency's untimely discipline, on March 11 2005,

was more likely motivated by retaliation. Complainant did not challenge

the AJ's dismissal of her hearing request or the agency's finding that

she was not subjected to harassment.

ANALYSIS AND FINDINGS

First, we set forth the standard of review on appeal of the agency's

final decision. The agency's decision is subject to de novo review

by the Commission. 29 C.F.R. � 1614.405(a). See EEOC Management

Directive 110, Chapter 9, � VI.A. (November 9, 1999). This means that

the Commission must examine the record without regard to the factual

and legal determinations of the previous decision maker. EEOC will

review the documents, statements, and testimony of record, including

any timely and relevant submissions of the parties, and . . . issue its

decision based on the Commission's own assessment of the record and its

interpretation of the law.

Turning to the substantive law applicable in this case, complainant must

satisfy the three-part evidentiary scheme fashioned by the Supreme Court

in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973) in proving

her disparate treatment claim. Hochstadt v. Worcester Foundation for

Experimental Biology, 425 F. Supp. 318, 324 (D. Mass.), aff'd, 545 F.2d

222 (1st Cir. 1976) She must generally establish a prima facie case by

demonstrating that she was subjected to an adverse employment action

under circumstances that would support an inference of discrimination.

Furnco Construction Co. v. Waters, 438 U.S. 567, 576 (1978).

The prima facie inquiry may be dispensed with in this case, however,

since the agency has articulated legitimate reasons for its actions.

See United States Postal Service Board of Governors v. Aikens, 460

U.S. 711, 713-17 (1983); Holley v. Department of Veterans Affairs, EEOC

Request No. 05950842 (November 13, 1997). Specifically, S stated that

complainant stopped performing her check out duties while servicing a

customer because she did not want to work with the employee assigned to

bag her orders. S explained that complainant refused his instruction to

finish checking out the customer and he then told her to step aside so

that he could finish the customer's order. He asked S2, the Customer

Service Manager, to take over for complainant while he helped other

customers. Thereafter, S, S2 and another manager met with complainant

about the incident but they deny that they threatened complainant to

drop her EEO complaint. S and S2 stated that complainant's conduct was

the reason for issuing the suspension and not the fact that complainant

was a member of a protected class.

To ultimately prevail, complainant must prove, by a preponderance of the

evidence, that the agency's explanation is a pretext for discrimination.

Reeves v. Sanderson Plumbing Products, Inc., 530 U.S. 133, 120 S.Ct. 2097

(2000); St. Mary's Honor Center v. Hicks, 509 U.S. 502, 519 (1993); Texas

Department of Community Affairs v. Burdine, 450 U.S. 248, 256 (1981);

Holley v. Department of Veterans Affairs, EEOC Request No. 05950842

(November 13, 1997); Pavelka v. Department of the Navy, EEOC Request

No. 05950351 (December 14, 1995). Complainant claims that the agency

issued the suspension because it was motivated to retaliate against

her for filing a discrimination complaint. She stated in her affidavit

testimony that she had filed a complaint on October 18, 2004 and that

on the day of the incident, her supervisors threatened that she would

lose her job if she did not drop her complaint.

However, the preponderance of the evidence supports the agency's

contention that complainant engaged in misconduct by failing to perform

her duties as instructed. Two other employees stationed at nearby cash

registers corroborated that complainant stopped scanning her customer's

items and that S had to take over for her when she refused to finish

the customer's order. Neither of these employees observed S pushing

complainant out of the way or yelling at her in front of customers.

Moreover, the record indicates that the agency's decision to suspend

complainant was affected by discipline previously issued to complainant

for other rule infractions and was not motivated by discriminatory animus.

Finally, we find no persuasive evidence in the record that supports

complainant's allegation that she was pressured by management officials

to drop her EEO complaint.

Even though complainant did not directly challenge the agency's finding

that there was no illegal harassment, we will address it briefly.

In order to establish a claim of harassment based on national origin,

or reprisal, complainant must show that: (1) she is a member of the

statutorily protected class; (2) she was subjected to harassment in the

form of unwelcome verbal or physical conduct involving the protected

class; (3) the harassment complained of was based on the protected

class; and (4) the harassment affected a term or condition of employment

and/or had the purpose or effect of unreasonably interfering with the

work environment and/or creating an intimidating, hostile, or offensive

work environment. Humphrey v. United States Postal Service, EEOC Appeal

No. 01965238 (October 16, 1998); 29 C.F.R. � 1604.11. The harasser's

conduct should be evaluated from the objective viewpoint of a reasonable

person in the victim's circumstances. Enforcement Guidance on Harris

v. Forklift Systems, Inc., EEOC Notice No. 915.002 (March 8, 1994).

Further, the incidents must have been "sufficiently severe and pervasive

to alter the conditions of complainant's employment and create an

abusive working environment." Harris v. Forklift Systems, Inc., 510

U.S. 17, 21 (1993); see also Oncale v. Sundowner Offshore Services,

Inc., 23 U.S. 75 (1998). In the case of harassment by a supervisor,

complainant must also show that there is a basis for imputing liability

to the employer. See Henson v. City of Dundee, 682 F.2d 897 (11th

Cir. 1982). Complainant claimed that S and other supervisors constantly

monitored her activities at work which amounted to unlawful harassment.

She contended that the harassment was motivated by her national origin

because S made statements referring to her lack of English speaking

skills. Other than complainant's unsubstantiated statements however,

there is no evidence in the record which corroborates complainant's

claim that she was harassed. Instead, S's unrebutted testimony suggests

that the agency had legitimate reasons to scrutinize complainant's

whereabouts since there were documented instances when she had left

her work station without permission and was tardy returning from her

lunch break. Therefore, the Commission concludes that complainant's

claim of harassment must fail.

CONCLUSION

Based on a thorough review of the record and the contentions on appeal,

including those not specifically addressed herein, the Commission

concludes that complainant failed to establish by a preponderance of

the evidence that the agency discriminated against her on the basis of

her national origin or in retaliation for her EEO activity. Therefore,

we affirm the agency's final decision.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

____8-16-07______________

Date

2

0120071912

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P. O. Box 19848

Washington, D.C. 20036

6

0120071912