Lester A. Gentles, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, (Southeast Area), Agency.

Equal Employment Opportunity CommissionAug 26, 2009
0120081894 (E.E.O.C. Aug. 26, 2009)

0120081894

08-26-2009

Lester A. Gentles, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, (Southeast Area), Agency.


Lester A. Gentles,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

(Southeast Area),

Agency.

Appeal No. 0120081894

Hearing No. 490-2007-00095X

Agency No. 4H-000-0004-06

DECISION

On March 10, 2008, complainant filed an appeal from the agency's February

8, 2008 final order concerning his equal employment opportunity (EEO)

complaint alleging employment discrimination in violation of Title VII of

the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e

et seq., and the Age Discrimination in Employment Act of 1967 (ADEA),

as amended, 29 U.S.C. � 621 et seq. The appeal is deemed timely and is

accepted pursuant to 29 C.F.R. � 1614.405(a). For the following reasons,

the Commission AFFIRMS the agency's final order.

ISSUE PRESENTED

Whether the Administrative Judge's finding that complainant failed

to prove that his non-selection was discriminatory, is supported by

substantial evidence in the record.

BACKGROUND

At the time of events giving rise to this complaint, complainant worked as

a Manager of Distribution Operations, EAS 21 at the Birmingham, Alabama,

Processing and Distribution Center. On October 23, 2006, complainant

filed an EEO complaint alleging that he was discriminated against on

the bases of race (African-American) and age (51) when:

(1) on or about September 18, 2006, he became aware that he was not

selected for the position of Manager In-Plant Support, EAS 21, in

the South Florida Processing and Distribution Center under Vacancy

Announcement Number 128471; and

(2) he was not selected for the same position in the Fort Lauderdale

Processing and Distribution Center under Announcement Number 06104.

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of his right to request

a hearing before an EEOC Administrative Judge (AJ). Complainant timely

requested a hearing and the AJ held a hearing on December 11, 2007 and

issued a decision on December 31, 2007.

AJ Decision

The AJ first found the following: there is no dispute that complainant

applied for the positions in question, was qualified for both positions,

was not selected, and a person outside of his protected classes

was selected for each position. Based on the foregoing, complainant

established a prima facie case of discrimination as to both vacancies.

With regards to Vacancy Number 12847, the current Postmaster (P1) of

Birmingham, Alabama, who was Manager of South Florida Processing and

Distribution in July 2006, testified that he, along with the Manager

(M1) In-Plant Support at the South Florida Processing and Distribution

Center, on August 17, 2006, interviewed complainant; (C1) (Asian,

age 25); (C2) (Caucasian, age 51); (C3) (Hispanic, age 54), and (C4)

(Indian, age 65), for the South Florida Processing and Distribution

Manager In-Plant Support position. P1, who was the selecting official,

testified that he considered the applicants' experience, education,

interview skills, and the PS 991 application submitted by the candidates.

P1 testified that he selected C1 because he had experience with automation

and maintenance indicators, which were needed for In-Plant Support.

P1 testified that the difference between complainant and the selectee

was "night and day", and in fact, C1 was head and shoulders above all

considered for this position. P1 testified that C1 interviewed well,

in part because he had specific ideas regarding mail flow and maintenance

operations productivity. P1 testified that C1 had an excellent analysis

of In-Plant operations and what was needed. He stated that complainant,

on the other hand, did not do well on the interview. P1 testified that

complainant's responses to the questions were shallow and not specific.

Complainant had no In-Plant experience at all. P1 testified that C1's

991 application was tailor fit for each question, to the point, and

provided examples. It was the best, in fact, that he had ever seen.

In comparing C1's 991 to complainant's 991, P1 testified that one

of complainant's responses was generic while C1's was specific.

P1 testified that complainant's application was well written, but

C1 used the STARS (situation, task, actions, and results) format.

He also states that C1 had an undergraduate degree and a master's

degree in industrial engineering while complainant's undergraduate

degree was in manufacturing and his master's degree was in business.

Overall, C1 was the best candidate for the position. P1's testimony was

corroborated by M1, who testified that in his interview, C1 demonstrated

he had a great deal of knowledge concerning Postal Service operations.

M1 testified that he was impressed with the fact that C1, with such a

short career with the Postal Service, had the ability to absorb so much.

He noted that C1 was able to evaluate plants in other mail processing

facilities, and he identified problems and how to solve them.

As to the second vacancy, the AJ found that the agency articulated the

following legitimate, non-discriminatory explanation: complainant was

interviewed by two individuals, the Manager, Maintenance Operations,

and the Acting Plant Manager, who was the selecting official (SO).

The selecting official testified that he interviewed the Operation

Support Specialist (OSS) (Caucasian, over age 40), complainant, and

the Manager In-Plant Support for this position. SO noted that the

position required the ability to manage the implementation of national

and area processing and distribution programs and policies; to manage the

reviews and evaluations of local operations; to manage the development

of local requirements for resources; and to provide technical support

for Post Offices. SO testified that complainant did not possess the

necessary qualifications. SO testified that the 991 application for OSS

(the selectee) indicated she had been an Operations Support Specialist

in In-Plant Support department since 1997 working her way from a Level

14 to 16 to 18. OSS had also served in five Level 18 and 20 detail

assignments since 2004. He noted that OSS interviewed well and had

numerous achievement awards during her career. SO testified there was

no doubt that she could go right into the position and perform. In fact,

he testified she is now a plant manager. SO testified that complainant,

on the other hand, did not interview well. His responses were shallow.

In fact, he testified that during his interview complainant complained

about being released after so many years from his prior job with Mattel,

Inc. SO testified that complainant lacked In-Plant experience, and after

the interview, he knew complainant was not fully capable to be Manager

of In-Plant Support. SO's testimony was corroborated by the testimony

of another official who also interviewed complainant for the position.

This official stated that OSS gave an excellent interview, was quick

with all her answers and exhibited an in-depth knowledge of In-Plant

Support. Complainant, on the other hand was hesitant in his responses to

the questions asked. There was no immediacy, and he was not well-rounded.

Complainant's responses were shallow. He testified that he agreed with

SO's selection of OSS and she was clearly the best candidate for the

position.

Addressing pretext, the AJ found that complainant did not point to

anything in the selectees' applications which he felt indicated inferior

performance. The AJ noted that in fact, complainant acknowledged that his

991 application was not better written than the selectee's application

for the first vacancy, and complainant admits he was impressed with the

selectee's Postal Service experience and accomplishments. The AJ found,

after close review and scrutiny of the testimony, questions asked, and

the record as a whole, that there was no evidence that either selection

process was tainted by any unlawful animus. The agency subsequently

issued a final order adopting the AJ's finding that complainant failed

to prove that he was subjected to discrimination as alleged.

CONTENTIONS ON APPEAL

On appeal, complainant asserts that he is generally challenging the

promotion and transfer process of the agency, noting that no other

employee with his education, experience, training and job performance

have been rejected for promotion and or transfer at the rate that

he has been rejected. Complainant states the following: "What the

AJ adjudicated was an individual claim related to the treatment I am

alleging. Consideration of my claims individually reduces the critical

mass of a circumstantial case. I am requesting that the complaint be

heard in its original form and combined with the other complaints I have

pending (EEOC #420-2007-00204X, 6Q-000-004-07)."

In response, the agency notes that an AJ (who was assigned to another

of complainant's complaints, No. 6Q-000-0002-07) already ruled on

complainant's Motion to Consolidate the complaint before him with the

instant complaint, denying the Motion on the basis that the complaints

were not related (i.e. different jurisdiction, different responsible

management officials). The agency also noted that the AJ sent yet another

of complainant's complaints (which had been previously dismissed) back

to the agency for investigation. According to the agency, the AJ in

this case reviewed the other AJ's ruling on the Motion to Consolidate

when complainant again objected to proceeding without consolidating the

complaints, and the AJ found complainant's argument not persuasive.

Finally, the agency contends that the AJ's findings in this case are

supported by substantial evidence in the record, and asks the Commission

to affirm the final order.

ANALYSIS AND FINDINGS

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as "such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion." Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a

de novo standard of review, whether or not a hearing was held. An AJ's

credibility determination based on the demeanor of a witness or on the

tone of voice of a witness will be accepted unless documents or other

objective evidence so contradicts the testimony or the testimony so

lacks in credibility that a reasonable fact finder would not credit it.

See EEOC Management Directive 110, Chapter 9, � VI.B. (November 9, 1999).

Initially, we address complainant's request to consolidate the instant

case with another complaint that he filed. Although the record does not

contain a copy of the other AJ's Order, denying the request to consolidate

the instant case with another case, we note that complainant has not

disputed that the other complaint involved a different jurisdiction and

different responsible management officials. Here, we discern no abuse

of discretion on the part of the Administrative Judge in this case in

affirming the other AJ's refusal to consolidate the instant complaint with

another of complainant's complaints. Administrative Judges have broad

discretion in the conduct of hearings. See 29 C.F.R. � 1614.109(e); Equal

Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO-

MD-110) at 7-8 to 7-14 (revised November 9, 1999); Bennett v. Department

of the Navy, EEOC Request No. 05980746 (September 19, 2000).

To prevail in a disparate treatment claim such as this, complainant must

satisfy the three-part evidentiary scheme fashioned by the Supreme Court

in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973). Complainant

must initially establish a prima facie case by demonstrating that he or

she was subjected to an adverse employment action under circumstances

that would support an inference of discrimination. Furnco Construction

Co. v. Waters, 438 U.S. 567, 576 (1978). Proof of a prima facie case will

vary depending on the facts of the particular case. McDonnell Douglas,

411 U.S. at 804 n. 14. The burden then shifts to the agency to articulate

a legitimate, nondiscriminatory reason for its actions. Texas Department

of Community Affairs v. Burdine, 450 U.S. 248, 253 (1981). To ultimately

prevail, complainant must prove, by a preponderance of the evidence, that

the agency's explanation is pretextual. Reeves v. Sanderson Plumbing

Products, Inc., 530 U.S. 133, 120 S.Ct. 2097 (2000); St. Mary's Honor

Center v. Hicks, 509 U.S. 502, 519 (1993).

Assuming complainant could establish a prima facie case of discrimination

on the alleged bases, the agency has set out detailed legitimate,

nondiscriminatory explanations for each of its actions. Although

complainant argues that given the mathematical odds, he has been rejected

for too many positions considering the excellence of his credentials,

the Commission finds that the AJ's conclusion that complainant has not

established discrimination as to these particular vacancies, is supported

by substantial evidence in the record.

CONCLUSION

Based on a thorough review of the record and the contentions on appeal,

including those not specifically addressed herein, we AFFIRM the final

order.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0408)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

_____08/26/09_____________

Date

1 We note that complainant actually applied twice for the position of

Manager of In-Plant Support at the South Florida P & DC, first on March

2, 2006 under Vacancy #06015 and the second time on July 20, 2006,

under Vacancy #12847. The first time, complainant was interviewed,

but ultimately no selection was made. The second time, after five

candidates were interviewed, including complainant, another individual

was selected.

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0120081894

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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0120081894