Lawrence Nelson, Appellant,v.Louis Caldera, Secretary, Department of the Army, Agency.

Equal Employment Opportunity CommissionSep 7, 1999
01990910 (E.E.O.C. Sep. 7, 1999)

01990910

09-07-1999

Lawrence Nelson, Appellant, v. Louis Caldera, Secretary, Department of the Army, Agency.


Lawrence Nelson v. Department of the Army

01990910

September 7, 1999

Lawrence Nelson, )

Appellant, )

)

v. ) Appeal No. 01990910

) Agency No. 9708H1180

Louis Caldera, )

Secretary, )

Department of the Army, )

Agency. )

______________________________)

DECISION

On November 5, 1998, appellant filed a timely appeal with this Commission

from a final agency decision (FAD) dated October 6, 1998, pertaining to

his complaint of unlawful employment discrimination in violation of Title

VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. �2000e et seq.,

�501 of the Rehabilitation Act of 1973, as amended, 29 U.S.C. �791 et

seq., and the Age Discrimination in Employment Act of 1967 (ADEA),

as amended, 29 U.S.C. �621 et seq. In his complaint, appellant

alleged that he was subjected to discrimination on the bases of race

(African-American), color (black), physical disability, sex (male), age

(46), and in reprisal for prior EEO activity when:

On November 1, 1996, appellant was denied adequate training to permit

him to do his job properly;

In December 1996, appellant was denied resources, i.e. support staff,

to permit him to do his job properly;

On May 7, 1996, appellant was not given the accommodation of a computer

at home;

Appellant was not allowed to go to command briefings (date unknown);

On August 21, 1998, appellant was not afforded the necessary assistance

by Civilian Management staff to help appellant resolve his problems

with the Thrift Savings Plan (TSP);

Appellant's supervisor denied appellant administrative leave and charged

appellant with annual leave to go to a job interview on March 18, 1997;

On October 28, 1996, appellant was denied access to his official

personnel folder when appellant requested it to prepare an appeal to

the EEOC;

Appellant was denied reasonable accommodations in the form of a reader, a

twenty (20) inch computer monitor, and file cabinets that are accessible

to appellant; and

In March 1997, appellant learned that he was not given the same level

award as the other division chiefs in June 1996.

The agency accepted allegations (6) and (9), but dismissed

allegations (1), (2), (3), (5), and (7) pursuant to EEOC Regulation 29

C.F.R. �1614.107(b), for untimely counselor contact. Specifically,

the agency found that appellant's initial counselor contact occurred

on January 27, 1997. The agency dismissed allegation (4) pursuant to

EEOC Regulation 29 C.F.R. �1614.107(a), for failure to state a claim.

Specifically, the agency found that appellant suffered no personal

impact or harm from not attending the command briefings. The agency

also dismissed allegation (8), as well as allegations (2) and (4) on

alternate grounds, for failure to cooperate pursuant to EEOC Regulation

29 C.F.R. �1614.107(g). Finally, the agency dismissed allegation (5)

on alternate grounds, for being moot pursuant to EEOC Regulation 29

C.F.R. �1614.107(e).

On appeal, appellant argues that he was not uncooperative, but was

advised by the agency EEO office that his case would be put on hold

during his surgery and recovery. Appellant claims that he has suffered

from a pattern of discrimination for six years. Appellant also alleges

that because of his prior EEO complaint, he has been given unrealistic

assignments and inadequate clerical support.

In response, the agency contends that because appellant has not

claimed that his allegations were triggered after the occurrence of

the incidents, the time limitation begins to run from the date of each

occurrence. Regarding allegation (5), the agency argued that appellant

admitted that his TSP problem was solved, and therefore, his allegation

was rendered moot. With respect to appellant's failure to cooperate,

the agency argued that it repeatedly requested information from appellant,

but that appellant never responded with the relevant information.

The agency attached several documents to its statement on appeal,

including the following requests for information: a letter dated

August 14, 1997, which requests that appellant specifically explain his

allegations, but does not advise appellant of possible dismissal should

he fail to respond; a letter dated November 4, 1997, which requests

that appellant provide the date on which each allegation occurred,

and which informs appellant that his failure to respond within 15 days

could result in dismissal; a letter dated June 9, 1998, which requests

that appellant respond to the August 14, 1997 letter, and which provides

"you have 15 days to reply to this office," but does not warn appellant

of possible dismissal; and a letter dated July 24, 1998, which requests

that appellant provide dates for his allegations, and advises appellant

that his complaint may be dismissed for failure to cooperate if he

fails to respond within 15 days. The agency also enclosed a memo which

purports to show the dates on which appellant received each request

for information, and two certified receipt cards both signed by someone

other than appellant, dated June 12, 1997, and November 15, 1997.

The agency also included a copy of the November 4, 1997 letter with a date

handwritten next to each allegation.<1> Further, the agency included

a letter from appellant, dated August 18, 1998, in which appellant

contends that he recently learned of several requests for information,

and obtained copies of the requests from the EEO office because he never

received any of the requests by mail. Appellant argues that both of

the return receipt cards were signed by his eleven-year old daughter.

A review of the record reveals that appellant's formal complaint, dated

June 25, 1998, requests $300,000 in compensatory damages, and states

"this is an ongoing process of discrimination. This process was started

over two years ago."

EEOC Regulation 29 C.F.R. �1614.105(a)(1) requires that complaints

of discrimination should be brought to the attention of the Equal

Employment Opportunity Counselor within forty-five (45) days of the

date of the matter alleged to be discriminatory or, in the case of a

personnel action, within forty-five (45) days of the effective date of

the action. The Commission has adopted a "reasonable suspicion" standard

(as opposed to a "supportive facts" standard) to determine when the

forty-five (45) day limitation period is triggered. See Ball v. United

States Postal Service, EEOC Request No. 05880247 (July 6, 1988). Thus,

the limitations period is not triggered until a complainant reasonably

suspects discrimination, but before all the facts that support a charge

of discrimination have become apparent.

EEOC Regulations provide that the agency or the Commission shall extend

the time limits when the individual shows that he was not notified of the

time limits and was not otherwise aware of them, that he did not know

and reasonably should not have known that the discriminatory matter or

personnel action occurred, that despite due diligence he was prevented

by circumstances beyond his control from contacting the Counselor within

the time limits, or for other reasons considered sufficient by the agency

or the Commission.

The Commission has held that the time requirements for initiating EEO

counseling could be waived as to certain allegations within a complaint

when the complainant alleged a continuing violation; that is, a series

of related discriminatory acts, one of which fell within the time period

for contacting an EEO Counselor. See Reid v. Department of Commerce,

EEOC Request No. 05970705 (Apr. 22, 1999); McGivern v. United States

Postal Service, EEOC Request No. 05901150 (Dec. 28, 1990).

A determination of whether a series of discrete acts constitutes

a continuing violation depends on the interrelatedness of the past

and present acts. Berry v. Board of Supervisors, 715 F.2d 971, 981

(5th Cir. 1983), cert. denied, 479 U.S. 868 (1986). It is necessary to

determine whether the acts are interrelated by a common nexus or theme.

See Maldonado v. Department of the Interior, EEOC Request No. 05900937

(Oct. 31, 1990) Verkennes v. Department of Defense, EEOC Request

No. 05900700 (Sept. 21, 1990); Vissing v. Nuclear Regulatory Commission,

EEOC Request No. 05890308 (June 13, 1989). Should such a nexus exist,

appellant will have established a continuing violation and the agency

would be obligated to "overlook the untimeliness of the complaint with

respect to some of the acts" challenged by appellant. Scott v. Claytor,

469 F. Supp. 22, 26 (D.D.C. 1978).

It is well-settled that where, as here, there is an issue of timeliness,

"[a]n agency always bears the burden of obtaining sufficient information

to support a reasoned determination as to timeliness." Williams

v. Department of Defense, EEOC Request No. 05920506 (Aug. 25, 1992).

Moreover, where, as here, a complainant alleges "recurring incidents"

of discrimination, "an agency is obligated to initiate an inquiry into

whether any allegations untimely raised fall within the ambit of the

continuing violation theory." Guy v. Department of Energy, EEOC Request

No. 05930703 (Dec. 16, 1993) (citing Williams). As the Commission further

held in Williams, where an agency's final decision fails to address

the issue of continuing violation, the complaint "must be remanded for

consideration of this question and issuance of a new final agency decision

making a specific determination under the continuing violation theory."

Accordingly, the agency must determine on remand whether allegations (1),

(2), (3), (5), and (7) comprise part of a continuing violation.

EEOC Regulation 29 C.F.R. �1614.107(a) provides, in relevant part, that

an agency shall dismiss a complaint, or portion thereof, that fails to

state a claim. An agency shall accept a complaint from any aggrieved

employee or applicant for employment who believes that he or she has been

discriminated against by that agency because of race, color, religion,

sex, national origin, age or disabling condition. 29 C.F.R. �1614.103;

�1614.106(a). The Commission's federal sector case precedent has long

defined an "aggrieved employee" as one who suffers a present harm or loss

with respect to a term, condition, or privilege of employment for which

there is a remedy. Diaz v. Department of the Air Force, EEOC Request

No. 05931049 (April 21, 1994).

Appellant's lack of access to meetings, if proven true, could directly

affect a term, condition, or privilege of appellant's employment.

Therefore, the agency's dismissal of allegation (4) for failure to state

a claim was improper.

Regarding the agency's alternative grounds for dismissing allegation

(5), EEOC Regulation 29 C.F.R. �1614.107(e) provides for the dismissal

of a complaint, or portions thereof, when the issues raised therein

are moot. When the agency dismisses an allegation for being moot,

however, the Commission has held that an agency must address the issue

of compensatory damages when a complainant shows objective evidence that

he has incurred compensatory damages, and that the damages are related

to the alleged discrimination. See Routson v. National Aeronautics and

Space Administration, EEOC Request No. 05970388 (Mar. 18, 1999); Jackson

v. United States Postal Service, EEOC Appeal No. 01923399 (Nov. 12, 1992),

request to reopen denied, EEOC Request No. 05930306 (Feb. 1, 1993).

The Commission finds that appellant requested compensatory damages,

but the agency failed to address the issue in its FAD. Accordingly,

the agency's dismissal of allegation (5) was improper.

EEOC Regulation 29 C.F.R. �1614.107(g) provides that an agency shall

dismiss a complaint, or a portion of a complaint, where the agency has

provided the complainant with a written request to provide relevant

information or otherwise proceed with the complaint, and the complainant

has failed to respond to the request within 15 days of its receipt

or the complainant's response does not address the agency's request,

provided that the request included a notice of the proposed dismissal.

Instead of dismissing for failure to cooperate, the complaint may be

adjudicated if sufficient information for that purpose is available.

The Commission has stated that "it is only in cases where the

complainant has engaged in delay or contumacious conduct and the

record is insufficient to permit adjudication that the Commission has

allowed a complaint to be canceled for failure to prosecute/cooperate."

Kroeten v. United States Postal Service, EEOC Request No. 05940451

(Dec. 22, 1994) (citation omitted).

Initially, the Commission notes that of the four requests sent by the

agency, only two, dated November 4, 1997, and July 24, 1998, inform

appellant that failure to respond could result in dismissal as required

under 29 C.F.R. �1614.107(g). Further, of these two requests, the agency

only has proof that one of the documents was received at appellant's

residence, by appellant's daughter. The self-serving internal agency memo

that lists the dates on which appellant received each correspondence, but

that lacks objective proof of receipt such as a signed and dated certified

receipt card, is not evidence that appellant received the requests.

In general, the Commission has effectively relied upon a certified

receipt signed by an unidentified individual at the complainant's

address on a date certain to establish a presumption of constructive

receipt of the document by the complainant on that date. See Pazinick

v. United States Postal Service, EEOC Request No. 05930337 (Sept. 10,

1993); Knowles v. Department of Defense, EEOC Request No. 05920956

(Mar. 18, 1993). We note, however, that the complainant may rebut

this presumption by demonstrating that the individual who signed for

the document was not a family or household member of suitable age or

discretion to do so. See Perkins v. United States Postal Service, EEOC

Request No. 05960567 (Dec. 5, 1997); Baunchand v. United States Postal

Service, EEOC Request No. 05920389 (Mar. 29, 1992) (request granted

because appellant demonstrated that the final agency decision had been

improperly delivered to an 11-year old cousin at an outdated address);

Fontanella v. General Services Administration, EEOC Request No. 05940131

(Apr. 10, 1995).

The Commission finds that appellant's eleven-year old daughter is not

a household member of suitable age and discretion to accept important

legal documents. Further, it appears that appellant responded to the

agency's requests once he was made aware of them -- appellant explained

that he did not receive the requests by letter dated August 18, 1998,

and provided dates for most of his allegations. Therefore, appellant

has not engaged in contumacious conduct, and the agency's dismissal of

allegations (2), (4), and (8) for failure to cooperate was improper.

CONCLUSION

The agency's dismissal of allegations (4) and (8) is REVERSED, and

the allegations are REMANDED for further processing. Further, the

agency's dismissal of allegations (1), (2), (3), (5), and (7) is VACATED,

and the allegations are REMANDED for a supplemental investigation and

determination as ordered below.

ORDER

The agency is ORDERED to perform the following:

Within thirty (30) days of the date this decision becomes final, the

agency shall conduct a supplemental investigation to determine whether

allegations (1), (2) (3), (5), and/or (7), when considered in light of

allegations (4), (6), (8), and (9), are part of a continuing violation;

Within forty-five (45) days of the date this decision becomes final, the

agency shall issue a final agency decision and/or notice of processing

determining the timeliness of allegations (1), (2), (3), (5), and (7);

The investigation of allegations (4) and (8) shall be held in abeyance

pending the outcome of provision (2) above. Thereafter, allegations (4)

and (8) shall be investigated in accordance with 29 C.F.R. �1614.108,

along with allegations (1), (2), (3), (5), and/or (7), if accepted.<2>

The agency shall issue to appellant a copy of the investigative file and

also shall notify appellant of the appropriate rights within one hundred

seventy-five (175) calendar days of the date this decision becomes final,

unless the matter is otherwise resolved prior to that time. If the

appellant requests a final decision without a hearing, the agency shall

issue a final decision within sixty (60) days of receipt of appellant's

request.

A copy of the agency's supplemental investigation, final agency decision

and/or notice of processing, and a copy of the notice that transmits the

investigative file and notice of rights must be sent to the Compliance

Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0595)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action.

The report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the appellant. If the agency does not comply with the Commission's

order, the appellant may petition the Commission for enforcement of

the order. 29 C.F.R. �1614.503(a). The appellant also has the right

to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. ��1614.408, 1614.409, and 1614.503(g). Alternatively,

the appellant has the right to file a civil action on the underlying

complaint in accordance with the paragraph below entitled "Right to File

A Civil Action." 29 C.F.R. ��1614.408 and 1614.409. A civil action for

enforcement or a civil action on the underlying complaint is subject to

the deadline stated in 42 U.S.C. �2000e-16(c) (Supp. V 1993). If the

appellant files a civil action, the administrative processing of the

complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. �1614.410.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0795)

The Commission may, in its discretion, reconsider the decision in this

case if the appellant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. New and material evidence is available that was not readily available

when the previous decision was issued; or

2. The previous decision involved an erroneous interpretation of law,

regulation or material fact, or misapplication of established policy; or

3. The decision is of such exceptional nature as to have substantial

precedential implications.

Requests to reconsider, with supporting arguments or evidence, MUST

BE FILED WITHIN THIRTY (30) CALENDAR DAYS of the date you receive this

decision, or WITHIN TWENTY (20) CALENDAR DAYS of the date you receive

a timely request to reconsider filed by another party. Any argument in

opposition to the request to reconsider or cross request to reconsider

MUST be submitted to the Commission and to the requesting party

WITHIN TWENTY (20) CALENDAR DAYS of the date you receive the request

to reconsider. See 29 C.F.R. �1614.407. All requests and arguments

must bear proof of postmark and be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark,

the request to reconsider shall be deemed filed on the date it is received

by the Commission.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely. If extenuating circumstances

have prevented the timely filing of a request for reconsideration,

a written statement setting forth the circumstances which caused the

delay and any supporting documentation must be submitted with your

request for reconsideration. The Commission will consider requests

for reconsideration filed after the deadline only in very limited

circumstances. See 29 C.F.R. �1614.604(c).

RIGHT TO FILE A CIVIL ACTION (R0993)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court. It is the position of the Commission that you

have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. You should be aware, however, that courts in some

jurisdictions have interpreted the Civil Rights Act of 1991 in a manner

suggesting that a civil action must be filed WITHIN THIRTY (30) CALENDAR

DAYS from the date that you receive this decision. To ensure that your

civil action is considered timely, you are advised to file it WITHIN

THIRTY (30) CALENDAR DAYS from the date that you receive this decision

or to consult an attorney concerning the applicable time period in the

jurisdiction in which your action would be filed. In the alternative,

you may file a civil action AFTER ONE HUNDRED AND EIGHTY (180) CALENDAR

DAYS of the date you filed your complaint with the agency, or filed your

appeal with the Commission. If you file a civil action, YOU MUST NAME

AS THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY

HEAD OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME

AND OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work.

Filing a civil action will terminate the administrative processing of

your complaint.

RIGHT TO REQUEST COUNSEL (Z1092)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. �2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. ��791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

Sept. 7, 1999

__________________________________

DATE Carlton M. Hadden, Acting Director

Office of Federal Operations

1The agency used these dates to define appellant's allegations in its FAD.

No date was provided for allegations (4) and (8).

2Depending on what stage of the process allegations (6) and (9) are

pending upon remand of the present case, the agency should make all

reasonable attempts to consolidate allegations (6) and (9) with the

allegations to be processed pursuant to provision (3) above.