Largie L. Hairston and Charleta B. Hairston, Complainants,v.William J. Henderson, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionOct 5, 2000
01a02022 (E.E.O.C. Oct. 5, 2000)

01a02022

10-05-2000

Largie L. Hairston and Charleta B. Hairston, Complainants, v. William J. Henderson, Postmaster General, United States Postal Service, Agency.


Largie L. Hairston, Charleta B. Hairston v. United States Postal Service

01A02022, 01A02023, 01A02024, 01A02025, 01A02026, 01A02027, 01A03161

October 5, 2000

.

Largie L. Hairston and Charleta B. Hairston,

Complainants,

v.

William J. Henderson,

Postmaster General,

United States Postal Service,

Agency.

Appeal Nos. 01A02022, 01A02023, 01A02024, 01A02025, 01A02026, 01A02027,

01A03161

Agency Nos. 4-H-320-0222-99, 4-H-320-0161-99, 1-H-326-0041-99,

4-H-320-0119-99,

1-H-326-0038-99, 4-H-320-0160-99, 1-H-326-0015-00

DECISION

Complainants Largie L. Hairston (complainant-1), and Charleta B. Hairston

(complainant-2), filed timely appeals with this Commission from

agency decisions dismissing their complaints of unlawful employment

discrimination in violation of Title VII of the Civil Rights Act of

1964, as amended, 42 U.S.C. � 2000e et seq.,and Section 501 of the

Rehabilitation Act of 1973, as amended, 29 U.S.C. � 791 et seq.<1> The

Commission accepts the timely appeals for review, and consolidates the

cases pursuant to its discretion under 29 C.F.R. � 1614.606. The agency

characterized the five separate complaints of complainant-1<2> as alleging

that he was subjected to discrimination on the bases of race (Black),

disability (bilateral carpel tunnel syndrome (CTS)), national origin

(spouse is Asian), and in reprisal for prior EEO activity when:

On February 23, 1999, he was informed to report to the Beach Station

for limited duty;

On February 23, 1999,<3> he became aware that Human Resources Specialist

A sent his medical records to his supervisor without his authorization;

On February 23, 1999, he became aware that his supervisor obtained his

medical records and disclosed them to his physician;

On November 2, 1998, and June 21, 1999, Human Resources Specialist B

visited his physician; and

On November 9 and 10, 1999, he became aware that postal management

visited his physician.

For complainant-2, the agency characterized her two complaints<4> as

alleging that she was subjected to discrimination on the bases of race

(Asian), color (unspecified), disability (bilateral CTS/inflamation of

shoulder and neck), and national origin (Asian) when:

On February 23, 1999, she became aware that a Human Resources Specialist

sent her medical records to her husband's supervisor without her

authorization; and

On February 23, 1999, she became aware that her husband's supervisor

obtained her medical records and disclosed them to her physician.

In decisions issued on December 9, 1999,<5> and February 22, 2000,<6> the

agency dismissed complaints (1) and (5) for failure to state a claim and

complaints (2), (3), (4), (6), and (7) for untimely EEO Counselor contact.

Specifically, for complaints (1) and (5), the agency determined that

complainant-1 was not aggrieved because he did not suffer a personal loss

or harm with respect to a term, condition or privilege of employment as a

result of the incidents alleged. For complaints (2) and (3), the agency

determined that complainant-1's May 26, 1999 EEO Counselor contact was

untimely because it was more than forty-five days beyond the February 23,

1999 date he became aware of the alleged discrimination. For complaint

(4), the agency found that his August 26, 1999 EEO Counselor contact was

untimely because it was more than forty-five days beyond the June 21,

1999 date of the last alleged incident of discrimination. For complaints

(6) and (7), the agency also found that complainant-2's May 24, 1999, and

June 15, 1999, dates of EEO Counselor contact were more than forty-five

days beyond the February 23, 1999 date she became aware of the alleged

discrimination, making her contact with an EEO Counselor untimely.

The record shows that in attachments to his complaints, complainant-1

asserted that he was �Harassed continuously� when agency officials made

fraudulent statements, misrepresented facts, and violated his privacy

under the provisions of the Privacy Act, in order to convince his

physicians that he and his family had committed fraud and to controvert

his claim with OWCP. Complainant-1 specifically cited the events

surrounding complaints (1) through (4) as harassment, and also asserted

that as part of the harassment his vehicle was given a complete check,

he was refused a bid job, and he was reported as AWOL for not reporting

to work when he was out of town at a doctor's appointment. In the

attachments to his complaint for claim (5), complainant-1 additionally

stated that management �continued to harass me and my physicians with

their visits,� and that his claim is �Harassment and Retaliation for

exercising my rights . . . for [filing] EEO complaints.� The record

also shows that complainant-1's February 25, 1999 informal complaint and

attachments reference the circumstances surrounding his supervisor's visit

to his physician and the disclosure of personal medical information.

On appeal, complainant-1 asserts that his complaints (2) and (3) were

brought to the attention of the EEO Counselor on February 25, 1999,

as part of his counseling for complaint (1), although they were not

specifically identified as separate complaints. For complaint (4),

complainant-1 submits a copy of a July 26, 1999 request for medical

records from his physicians, and contends that he did not become aware

that the Human Resources Specialist visited his physicians until the

second week of August when he received the records. Complainant-2,

in her statements on appeal for complaints (6) and (7), asserts that

she did not become aware that she could file an EEO complaint against

violators of the Privacy Act until May 22, 1999. The agency has not

responded to either complainants' statements on appeal.

EEOC Regulation 29 C.F.R. � 1614.107(a)(1) provides, in relevant part,

that an agency shall dismiss a complaint that fails to state a claim. An

agency shall accept a complaint from any aggrieved employee or applicant

for employment who believes that he or she has been discriminated against

by that agency because of race, color, religion, sex, national origin,

age or disabling condition. The Commission has defined an "aggrieved

employee" as one who suffers a present harm or loss with respect to a

term, condition, or privilege of employment for which there is a remedy.

Diaz v. Department of the Air Force, EEOC Request No. 05931049 (April 21,

1994).

A claim of harassment is actionable only if, allegedly, the harassment

to which the complainant has been subjected was sufficiently severe

or pervasive to alter the conditions of the complainant's employment.

Cobb v. Department of the Treasury, EEOC Request No. 05970077 (March 13,

1997). In determining whether a harassment complaint states a claim, the

Commission has repeatedly examined whether a complainant's harassment

allegations, when considered together and assumed to be true, were

sufficient to state a hostile or abusive work environment claim. Id.

Additionally, the Commission has repeatedly found that claims of a few

isolated incidents of alleged harassment usually are not sufficient to

state a harassment claim. See Phillips v. Department of Veterans Affairs,

EEOC Request No. 05960030 (July 12, 1996); see Cobb, supra.

First, it is clear from the record that the agency mischaracterized

complainant-1's complaints. In his four complaints filed on the same

day (November 12, 1999), complainant-1 alleged a series of events which

allegedly occurred from November 1998 through June 1999, including those

listed above by the agency as complaints (1) through (4). Specifically,

complainant alleged that he was subjected to harassment which created a

hostile work environment. Instead of treating these events as incidents

of the claim of harassment, however, the agency looked at the incidents

individually as separate complaints or ignored them altogether. Thus,

the Commission finds that the agency improperly treated the complaints in

a piecemeal fashion, when a fair reading of the record as a whole reveals

that complainant is alleging a pattern of ongoing harassment and a hostile

work environment. See Drake v. Department of the Air Force, EEOC Request

No. 05970689 (March 29, 1999); Meaney v. Department of the Treasury,

EEOC Request No. 05940169 (November 3, 1994). Moreover, the record

shows that the agency also treated complainant-1's later filed complaint

(5) in a piecemeal manner, when that complaint clearly described agency

management's visits as continued harassment that referenced his earlier

complaints. Instead of treating it individually, the agency should have

considered complaint (5) (filed on January 21, 2000) as an amendment to

his earlier harassment claim. See 29 C.F.R. � 1614.106(d). Consequently,

when complainant-1's complaints are viewed in the context of his claim

of harassment, they together state a claim and the agency's dismissal

of complaints (1) and (5) for failure to state a claim was improper.<7>

EEOC Regulation 29 C.F.R. � 1614.105(a)(1) requires that complaints

of discrimination should be brought to the attention of the Equal

Employment Opportunity Counselor within forty-five days of the date of

the matter alleged to be discriminatory or, in the case of a personnel

action, within forty-five days of the effective date of the action.

The Commission has adopted a "reasonable suspicion" standard (as opposed

to a "supportive facts" standard) to determine when the forty-five day

limitation period is triggered. See Howard v. Department of the Navy,

EEOC Request No. 05970852 (February 11, 1999). Thus, the time limitation

is not triggered until a complainant reasonably suspects discrimination,

but before all the facts that support a charge of discrimination have

become apparent.

EEOC Regulations provide that the agency or the Commission shall extend

the time limits when the individual shows that he was not notified of the

time limits and was not otherwise aware of them, that he did not know

and reasonably should not have known that the discriminatory matter or

personnel action occurred, that despite due diligence he was prevented

by circumstances beyond her control from contacting the Counselor within

the time limits, or for other reasons considered sufficient by the agency

or the Commission.

Upon review of the record, we also find that the agency has improperly

dismissed complainant-1's complaints (2), (3), and (4) for untimely

EEO Counselor contact. Although the agency asserts in its decisions

that complainant-1's EEO Counselor contact for complaints (2) and (3)

was on May 26, 1999, the record indicates that complainant-1 brought

the issues of the release of his medical records to his supervisor

and their disclosure to his physician to the attention of the EEO

Counselor on February 25, 1999. As complainant-1's February 25, 1999

EEO Counselor contact was within forty-five days of the February 23,

1999 date he became aware of the alleged discrimination, complaints (2)

and (3) were timely. For complaint (4), complainant-1 asserts on appeal

that he was not aware that the Human Resources Specialist visited his

physicians until the second week of August when he received his medical

records from his physicians. The agency found that complainant initially

raised the matter in complaint (4) with an EEO Counselor on August 26,

1999. As the agency has provided no evidence rebutting complainant's

explanation for when he reasonably suspected discrimination, we find

that the agency's dismissal of complaint (4) was improper.

For complainant-2, however, we find that complaints (6) and (7) were

properly dismissed for untimely EEO contact. The record discloses

that complainant-2 became aware of the alleged discriminatory events on

February 23, 1999, but did not initiate contact with an EEO Counselor

until May 24, 1999, and June 15, 1999, respectively, which was beyond

the forty-five day limitation period. On appeal, complainant-2's

explanation that she was unaware that she could file an EEO complaint

concerning Privacy Act violations until a date past the limitation

period is insufficient to warrant an extension of the time limit for

initiating EEO contact. We therefore find that complaints (6) and (7)

were properly dismissed.

Accordingly, the agency's decisions to dismiss complainant-1's complaints

(1) - (5) are REVERSED and complaints (1) - (5), as defined herein,

are REMANDED to the agency for further processing in accordance with

this decision and the Order herein. The agency's decisions to dismiss

complainant-2's complaints (6) and (7) are AFFIRMED.

ORDER (E0900)

The agency is ordered to process the remanded claims, as defined herein,

in accordance with 29 C.F.R. � 1614.108. The agency shall acknowledge

to the complainant that it has received the remanded claims within

thirty (30) calendar days of the date this decision becomes final.

The agency shall issue to complainant a copy of the investigative file

and also shall notify complainant of the appropriate rights within one

hundred fifty (150) calendar days of the date this decision becomes

final, unless the matter is otherwise resolved prior to that time.

If the complainant requests a final decision without a hearing, the

agency shall issue a final decision within sixty (60) days of receipt

of complainant's request.

A copy of the agency's letter of acknowledgment to complainant and a

copy of the notice that transmits the investigative file and notice of

rights must be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0900)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement of

the order. 29 C.F.R. � 1614.503(a). The complainant also has the right

to file a civil action to enforce compliance with the Commission's order

prior to or following an administrative petition for enforcement. See 29

C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g). Alternatively,

the complainant has the right to file a civil action on the underlying

complaint in accordance with the paragraph below entitled "Right to File

A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408. A civil action

for enforcement or a civil action on the underlying complaint is subject

to the deadline stated in 42 U.S.C. � 2000e-16(c)(Supp. V 1993). If the

complainant files a civil action, the administrative processing of the

complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0900)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the office of federal operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (T0900)

This decision affirms the agency's final decision/action in part, but it

also requires the agency to continue its administrative processing of a

portion of your complaint. You have the right to file a civil action in

an appropriate United States District Court within ninety (90) calendar

days from the date that you receive this decision on both that portion

of your complaint which the Commission has affirmed and that portion

of the complaint which has been remanded for continued administrative

processing. In the alternative, you may file a civil action after

one hundred and eighty (180) calendar days of the date you filed your

complaint with the agency, or your appeal with the Commission, until

such time as the agency issues its final decision on your complaint.

If you file a civil action, you must name as the defendant in the

complaint the person who is the official agency head or department head,

identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. If you file

a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

October 5, 2000

__________________

Date

1On November 9, 1999, revised regulations governing the EEOC's federal

sector complaint process went into effect. These regulations apply

to all federal sector EEO complaints pending at any stage in the

administrative process. Consequently, the Commission will apply

the revised regulations found at 29 C.F.R. Part 1614 in deciding the

present appeal. The regulations, as amended, may also be found at the

Commission's website at www.eeoc.gov.

2EEOC Appeal Nos. 01A02022, 01A02023, 01A02025, 01A02027, and 01A03161.

3The agency's decision, in what the record clearly shows is a mix-up

with the date of EEO Counselor contact, states May 26, 1999 as the date

of incident.

4EEOC Appeal Nos. 01A02024 and 01A02026.

5Concerning complaints (1-4), (6), and (7), filed on November 12, 1999.

6Concerning complaint (5), filed on January 21, 2000.

7We note that in finding that complainant-1 has stated a harassment claim,

we do not find that his claims concerning violations of the Privacy Act

state a claim. The Commission has held that jurisdiction over alleged

violations of the Privacy Act rests exclusively with United States

District Courts. See Story v. USPS, EEOC Appeal No. 01953767 (October

18, 1995); Bucci v. Department of Education, EEOC Request No. 05890289

(April 12, 1989)(alleged violation of the Privacy Act is outside the

purview of the EEO process).