Lakshmi M. Kumar, Complainant,v.Thomas E. White, Secretary, Department of the Army, Agency.

Equal Employment Opportunity CommissionSep 26, 2002
01A13120 (E.E.O.C. Sep. 26, 2002)

01A13120

09-26-2002

Lakshmi M. Kumar, Complainant, v. Thomas E. White, Secretary, Department of the Army, Agency.


Lakshmi M. Kumar v. Department of the Army

01A13120

September 26, 2002

.

Lakshmi M. Kumar,

Complainant,

v.

Thomas E. White,

Secretary,

Department of the Army,

Agency.

Appeal No. 01A13120

Agency Nos. BODVFO980210150,

BODVFO9904J0190

Hearing No. 110-AO-8109X-PD

DECISION

Complainant timely initiated an appeal from the agency's final order

concerning her equal employment opportunity (EEO) complaint of unlawful

employment discrimination in violation of Title VII of the Civil

Rights Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq.

The appeal is accepted pursuant to 29 C.F.R. � 1614.405. For the

following reasons, the Commission affirms the agency's final order.

The record reveals that complainant, a Family Services Coordinator,

GS-301-09, at the agency's Army Community Service (ACS) facility at

Fort McPherson in Georgia, filed a formal EEO complaint on July 24,

1998, which she amended on August 25, 1998, alleging that the agency

had discriminated against her when:

she was subjected to a wrongful reorganization procedure because of her

race (Asian) and national origin (Indian); and

she was harassed and subjected to a hostile work environment because

of her race and national origin;

On June 18, 1999, complainant filed a second complaint, which was amended

in 1999, alleging:

her position was abolished because of her race, national origin, religion

(Hindu), or as reprisal for participation in protected EEO activity; and

she was harassed and the agency attempted to reassign her to a GS-7

position because of her race, national origin, religion, or reprisal

for filing her first EEO complaint.<1>

At the conclusion of the investigation, complainant received a copy of the

investigative report and requested a hearing before an EEOC Administrative

Judge (AJ). The AJ consolidated the two complaints and held a hearing.

Following the hearing, the AJ issued a decision finding no discrimination.

The AJ concluded, as to issue three only, that complainant established a

prima facie case of discrimination on the alleged bases. As to issue one,

the AJ found that the agency articulated a legitimate, nondiscriminatory

reason for its action. Specifically, a Process Action Team (PAT) was

established to implement reorganizations of three directorates, one

of which was the Directorate of Community Services. PAT recommended

the abolishment of complainant's position. The AJ further found that

complainant's first-line supervisor, also the Chief of Army Community

Services (S1), had no influence over PAT and its recommendations regarding

which positions would be abolished. The AJ further found that complainant

was never actually displaced because she accepted another position in

Germany. The AJ concluded that complainant did not establish that the

agency's reasons were pretextual, noting that the agency's consistent

rating of complainant as outstanding or excellent belies any animosity

on the part of her first line supervisors toward her.

The AJ found that the incidents complained of do not rise to the level

required to constitute hostile work environment. The AJ initially noted

that there is no evidence of a racial slur. The AJ additionally addressed

complainant's contention that she has been referred to as �that Indian,�

concluding that it was inadequately derogatory to rise to the level of

harassment based on national origin. As to issue three, despite finding

that complainant established a prima facie case of discrimination,

the AJ nevertheless found that the agency articulated a legitimate,

nondiscriminatory reason for its action. Specifically, the position

was abolished pursuant to the PAT recommendation and it was a necessary

business decision. The AJ found that complainant did not establish that

more likely than not, the agency's articulated reason was a pretext to

mask unlawful discrimination. As to issue four, the AJ found no evidence

of harassment, noting that complainant described no specific incidents of

harassment, and as to the offer of a position at a lower level, the AJ

found that this was merely an offer, and as such, did not constitute an

adverse action. The AJ concluded, as to all issues, that complainant

failed to meet her burden of establishing that the agency officials

were motivated by a discriminatory or retaliatory animus toward her.

The agency's final order implemented the AJ's decision.

On appeal, complainant, through her attorney, restates arguments

previously made at the hearing. In particular, complainant contends

that management's failure to follow the agency's procedures regarding

displaced employees is indicative of their effort to discriminate and

retaliate against complainant. Complainant points to the testimonies of

several witnesses, that complainant was discriminated against, and that S1

has a history of favoring White employees, over non-Whites. Complainant

contends that the AJ ignored evidence which favored complainant, and the

AJ's finding of no discrimination is contrary to the weight of evidence

in the record. Complainant additionally raises concerns regarding the

EEO process.<2> The agency requests that we affirm its final order.

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as �such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion.� Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a

de novo standard of review, whether or not a hearing was held.

To prevail in a disparate treatment claim such as this, complainant

must satisfy the three-part evidentiary scheme fashioned by the

Supreme Court in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973).

She must generally establish a prima facie case by demonstrating that

he was subjected to an adverse employment action under circumstances

that would support an inference of discrimination. Furnco Construction

Co. v. Waters, 438 U.S. 567, 576 (1978). The prima facie inquiry may be

dispensed with in this case, however, since the agency has articulated

legitimate and nondiscriminatory reasons for its conduct. See United

States Postal Service Board of Governors v. Aikens, 460 U.S. 711,

713-17 (1983); Holley v. Department of Veterans Affairs, EEOC Request

No. 05950842 (November 13, 1997). To ultimately prevail, complainant must

prove, by a preponderance of the evidence, that the agency's explanation

is a pretext for discrimination. Reeves v. Sanderson Plumbing Products,

Inc., 530 U.S. 133, 120 S.Ct. 2097 (2000); St. Mary's Honor Center

v. Hicks, 509 U.S. 502, 519 (1993); Texas Department of Community

Affairs v. Burdine, 450 U.S. 248, 256 (1981); Holley v. Department of

Veterans Affairs, EEOC Request No. 05950842 (November 13, 1997); Pavelka

v. Department of the Navy, EEOC Request No. 05950351 (December 14, 1995).

As to issues one and three, we assume, arguendo, that complainant

established a prima facie case of discrimination on the alleged bases.

We concur with the AJ that the agency has articulated legitimate,

nondiscriminatory reasons for its actions, and that complainant has

failed to establish that more likely than not, the agency's reasons

are pretextual. In so finding, we note that noncompliance with

internal agency procedures does not, by itself, establish that the

agency intentionally discriminated. We have no authority to enforce

the agency's own internal procedures where, as here, there is no

evidence from which we can infer that the agency's departure from its

procedures was motivated by discrimination based on complainant's race,

national origin, religion, or prior EEO activity. As to complainant's

allegation that the agency attempted to reassign her to a GS-7 position,

the AJ's finding that the agency merely offered complainant the position

is supported by substantial evidence in the record.

As to complainant's claims of harassment raised in issues two and four, we

note that based on the standards set forth in Harris v. Forklift Systems,

Inc., 510 U.S. 17 (1993), in order to prevail on a claim of harassment,

complainant must prove that: (1) she was subjected to harassment that

was sufficiently severe or pervasive to alter the terms or conditions

of employment and create an abusive or hostile environment; and (2) the

harassment was based on her membership in a protected class. See EEOC

Notice No. 915.002 (March 8, 1994), Enforcement Guidance on Harris

v. Forklift Systems, Inc. at 3, 6; Cobb v. Department of the Treasury,

EEOC Request No. 05970077 (March 13, 1997). The evidence in the record

is insufficient to support a finding that management's actions towards

complainant were sufficiently severe or pervasive to alter the terms or

conditions of employment and create an abusive or hostile environment.

After a careful review of the record, the Commission finds that the AJ's

findings of fact are supported by substantial evidence in the record

and that the AJ's decision properly summarized the relevant facts and

referenced the appropriate regulations, policies, and laws. We note that

complainant failed to present evidence that any of the agency's actions

at issue in this case, were in retaliation for complainant's prior EEO

activity or were motivated by discriminatory animus toward complainant's

race, national origin or religion. We discern no basis to disturb

the AJ's decision. Therefore, after a careful review of the record,

including complainant's contentions on appeal, the agency's response,

and arguments and evidence not specifically addressed in this decision,

we affirm the agency's final order.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

September 26, 2002

__________________

Date

1 The agency initially dismissed the second harassment claim, as well

as another allegation brought by complainant concerning the manner in

which her complaint was processed. Complainant appealed the dismissal

of the two issues to the Office of Federal Operations, who reversed the

dismissal of the harassment issue, but affirmed the dismissal of the

issue concerning the manner in which the complaint had been processed.

See Kumar v. Department of the Army, EEOC Appeal No. 01990992 (September

22, 1999).

2 A review of the record reveals an affidavit from an EEO Counselor,

alleging that his Counselor's Report was tampered with. See Hearing

Exhibit 35. The EEO Counselor's allegations in the instant case seriously

call into question the ability of the agency to develop an impartial

and appropriate factual record. According to 29 C.F.R. � 1614.108(b),

"the agency shall develop an impartial and appropriate factual record upon

which to make findings on the claims raised by the written complaint."

An appropriate factual record is one that allows a reasonable fact finder

to draw conclusions as to whether discrimination occurred. See Equal

Employment Opportunity Management Directive for 29 C.F.R. Part 1614

(EEO MD-110), (November 9, 1999). In the instant case, complainant had

the opportunity to raise concerns related to the EEO process before

an Administrative Judge. As such, these allegations of abuse of the

EEO process have been reviewed, and therefore, despite being of grave

concern to the Commission, will not change the decision in this case.