King Soopers, Inc.Download PDFNational Labor Relations Board - Board DecisionsFeb 23, 1976222 N.L.R.B. 1011 (N.L.R.B. 1976) Copy Citation KING SOOPERS, INC. King Soopers, Inc. and Richard T . Gonzales Retail Clerks Union Local No. 7, Chartered by the Retail Clerks International Association , AFL-CIO and Richard T. Gonzales . Cases 27-CA-4302 and 27-CB-876 February 23, 1976 DECISION AND-ORDER By MEMBERS JENKINS, PENELLO, AND WALTHER On October 14, 1975, Administrative Law Judge Earldean V. S. Robbins issued the attached Decision in this proceeding. Thereafter, Respondent Employer and Respondent Union filed exceptions and briefs. Pursuant to the provisions of Section 3(h) of the National Labor Relations Act, as amended, the Na- tional Labor Relations Board has delegated its au- thority in this proceeding to a three-member panel. The Board has considered the record and the at- tached Decision in light of the exceptions and briefs and has decided to affirm the rulings, findings,' and conclusions 2 of the Administrative Law Judge and to adopt her recommended Order.' i In sec. III,E,2, of her Decision, the Administrative Law Judge states that at sometime prior to the October 14, 1974, grievance meeting , Downton, Respondent Employer's employment supervisor, was notified by the Equal Employment Opportunity Commission that Gonzales had complained to its office, whereas the record clearly discloses that it was the Colorado Civil Rights Commission which contracted Downton during this period. This ap- parently inadvertent error, however, does not affect the results of our deci- sion herein. 2 In agreeing with the Administrative Law Judge's Conclusion of Law that Respondent Employer has violated Sec. 8(a)(1) of the Act by discharg- ing Gonzales, we note that in the portion of her Decision entitled "The Remedy" she inadvertently referred to such conduct as violative of Sec. 8(a)(3) Following the submission of the exceptions and briefs, Respondent Union filed a motion, in which Respondent Employer has joined; to reopen the record to admit copies of a "Notice of Right to Sue" and a "Determina- tion" issued by the district director of the Equal Employment Opportunity Commission subsequent to the hearing in the instant proceeding. Since the authenticity of these documents is not disputed, we hereby grant Respon- dents' motion. In his determination, the district director found no reason- able cause to believe that Respondents had violated Title VII of the Civil Rights Act of 1964, based on charges filed by Gonzales. However, having duly considered both these documents, together with the litigated facts de- veloped at the hearing before the Administrative Law Judge, we conclude that the district director's determination is not entitled to controlling weight herein. 3 We do not find that, in the circumstances here, Respondent Union breached its duty of fair representation by the failure of its representative to be present at the meeting held between the Employer's officials and Gon- zales on September 20 Rather, in imposing backpay liability upon the Union for Gonzales' suspension by the Employer on September 20, 21, and 22, we particularly rely on the Administrative Law Judge's finding that the Union failed to fully and fairly represent Gonzales not only with respect to his subsequent indefinite suspension, but also with respect to the processing of his grievance, which specifically raised the matter of his initial 3-day suspension. Local Union No. 2088, International Brotherhood of Electrical Workers, AFL-CIO (Federal Electric Corporation), 218 NLRB No. 48 (1975). ORDER 1011 Pursuant to Section 10(c) of the National Labor Relations Act, as amended , the National Labor Re- lations Board adopts as its Order the recommended Order of the Administrative Law Judge and hereby orders that Respondent, King Soopers, Inc., Denver, Colorado, its officers , agents, successors , and assigns, and Respondent , Retail Clerks Union Local No. 7, Chartered by the Retail Clerks International Associ- ation, AFL-CIO , Denver, Colorado, its officers, agents, and representatives , shall take the action set forth in the said recommended Order. DECISION STATEMENT OF THE CASE EARLDEAN V.S. ROBBINS, Administrative Law Judge: This case was heard before me in Denver , Colorado , on July 22 and 23 , 1975 . The charges were filed by Richard T. Gon- zales, an individual , in Case Number 27-CB-876 on Octo- ber 15 , 1974, and served on Respondent Union on that same date ; and in Case 27-CA-4302 on October 22, 1974, and served on Respondent Employer on that same date. On April 25, 1975, the complaint issued in Case 27-CA-4302 alleging that Respondent Employer has vio- lated Section 8(a)(1) of the National Labor Relations Act, as amended . On April 30, 1975, the complaint issued in Case 27-CB-876 alleging that Respondent Union has vio- lated Section 8(b)(1)(A) of the Act. An order issued on May 1, 1975, consolidating these cases for the purpose of hearing, ruling, and decision by an Administrative Law Judge . Posthearing briefs were filed by the General Coun- sel and Respondents. The basic issues herein are whether Respondent Em- ployer discharged Gonzales because he complained to, and subsequently filed charges with , the Colorado Civil Rights Commission , herein called CCRC, and the Equal Employ- ment Opportunity Commission , herein called EEOC; and whether Respondent Union refused to represent Gonzales fairly and refused to process his discharge grievance be- cause - he exercised his rights to nondiscrimination under the collective-bargaining agreement by complaining to said governmental agencies. Upon the entire record, including my observation of the demeanor of the witnesses , and after due consideration-of the briefs filed by the parties, I make the following: FINDINGS OF FACT I. JURISDICTION Respondent King Soopers, Inc., a Colorado corporation with its principal office and place of business in Denver, Colorado, is engaged in the retail sale of groceries and re- lated products. Respondent King Soopers, Inc., in the course and conduct of its business operations, annually 222 NLRB No. 80 1012 DECISIONS OF NATIONAL LABOR RELATIONS BOARD sells goods valued in excess of $500,000 and annually pur- chases and receives goods and materials valued in excess of $50,000 directly from sources located outside the State of Colorado. The complaint alleges, Respondents admit, and I find that Respondent is, and at all-times material has been, an employer engaged in operations affecting commerce within the meaning of Section 2(2), (6), and (7) of the Act. II. LABOR ORGANIZATION The complaint alleges, Respondent Union admits, and I find that Respondent Union is, and at all times material has been, a labor organization within the meaning of Sec- tion 2(5) of the Act. III. THE ALLEGED UNFAIR LABOR PRACTICES A. Events leading to the Initial Suspension Gonzales began work at King Soopers as an all purpose clerk stocking shelves at night on July 3, 1972. In the latter part of April 1974 I a fellow employee was promoted to night crew foreman, a position that Gonzales felt should have been given him. A similar failure to upgrade him oc- curred in August. He protested both instances, claiming that he'was passed over for the promotion because he is Spanish American.2 The situation was never resolved to Gonzales' satisfaction and about the second week in Sep- tember he complained to CCRC and on September 18 to EEOC. On September 17, Gonzales' wife Debra called in to the Respondent to report that Gonzales was ill and would not be at work that-eve'ning. Later that day, Douglas McDon- ald, service department manager at Respondent's Store No., 11,3 telephoned Gonzales and told him he had to have a doctor's excuse upon returning to work. On September 18, Gonzales secured a doctor's excuse requesting, that he be excused from work for 3 days. On September 19, Mrs. Gonzales hand delivered the doctor's excuse to Jay Huitt, manager of Respondent's Store No. 11. Thereafter ensued a conversation, reported somewhat differently by Huitt and Mrs. Gonzales, but which involved whether she should be the one to report in when her husband was ill. The conversation clearly became acrimonious, culminating in Huitt asking Mrs. Gonzales to leave the store. Mrs. Gonzales claims that Huitt told her to get out or he would throw her out. Huitt denies threaten- ing to throw her out of the store bodily but admits that he did insist that she leave the store. Mrs. Gonzales immediately reported her version of the incident to her husband, whereupon he became infuriated and he and Mrs. Gonzales went to the union office and talked to Union Business Representative Harley Fujimoto. I All dates hereinafter are in 1974 unless otherwise indicated 2 It is unclear whether these protests occurred in the context of the con- tractual grievance procedure . Gonzales apparently did not view it as such. However, it is undisputed that Union Representative Harley Fujimoto par- ticipated in discussions with the Company regarding this allegation of dis- crimination. 3 The store where Gonzales worked. Gonzales told Fujimoto what had occurred between Huitt and Mrs. Gonzales and expressed his concern that there would be trouble when he returned to work the next eve- ning: According to Gonzales, he asked Fujimoto to be pre- sent when he returned to work and Fujimoto promised he would be. Fujimoto agrees that Gonzales expressed some concern that there would be trouble when he reported to work but denies that Gonzales asked him to be present or that he promised to be there. According to him, Gonzales was considering not reporting to work and Fujimoto told him to report to work, then if some discrimination oc- curred flowing from the Huitt-Mrs. Gonzales incident, they could grieve the matter.4 Mrs. Gonzales testified that her husband told Fujimoto that he expected trouble and Fujimoto just said that he would talk to Huitt and see what was going to happen. Both of the Gonzaleses testified that Gonzales told Fujimoto that he had filed charges with EEOC 5 Fujimoto denies being told of the EEOC charges at this time. On September 20, according to Huitt, he telephoned Fu- jimoto and requested that he be present when Gonzales reported to work because he had an ongoing problem with Gonzales regarding his reporting his anticipated return from absences. Fujimoto said he could not be present be- cause he had another union matter scheduled. Fujimoto agrees that such a conversation occurred but denies that Huitt mentioned the name of the employee to whom he referred. On Friday, September 20, when Gonzales returned to work, Huitt asked him to come into the office. McDonald was present. According to Gonzales, Huitt asked him to sit down and he replied, "I don't think I'll be here long enough.- 6 Huitt said, "Who do you think is screwing you?" Gonzales said, "I don't want to say anything without my union representative here, or legal counsel." "Well, either we have the meeting or you don't go to work." Gon- zales said, "Well, I don't want to have a meeting without my union B.A. here, because I have been whitewashed be- fore." After some more discussion along the same lines, Huitt said, "Well, better make up your mind." Gonzales said, "I talked to Harley [Fujimoto] on Thursday the 19th, and I asked him to be here, and he said he would, but he had to talk to you first to see where we stood." Huitt said he had talked to Fujimoto that day and Fujimoto refused to come to the store for the meeting. Huitt testified in substantial agreement with Gonzales except that he states that Gonzales referred to neither union representative nor legal counsel, that rather he used the term counsel by which Huitt understood him to mean union representative. He also states that he told Gonzales ' Fujimoto places the conversation on September 20. 5It is apparent that Gonzales uses the term "filing charges" as synony- mous with registering a complaint and that he does not mean thereby the filing of formal charges Also, at times he uses EEOC to refer to both EEOC and the Colorado Civil Rights Commission, as he was referred back and forth between the two agencies However , when pressed he did differentiate between the two 6 Gonzales testified that he made this statement because he did not have a union representative present and he anticipated that his rights were going to be violated because of Huitt's discourtesy toward his wife and the fact that Huitt was in the office at 9.30 p in Huitt admits that he normally leaves the office at 5.30 or 6. KING SOOPERS, INC. 1013 he had" a couple of things to discuss with him and denies that he told him he had spoken to Fujimoto. McDonald testified that Huitt said he wanted to discuss some matters with reference to Gonzales' absenteeism. I credit Gonzales' account of this conversation. He impressed me as an hon- est, forthright witness and Huitt's testimony mostly corrob- orates his account. As to the reference to the Huitt-Fujimo- to conversation, it did in fact occur, and the record contains no other explanation for Gonzales' knowledge of the conversation. Further, for reasons explicated below, I find Huitt's testimony incredible in other regards. I discre- dit McDonald's testimony as to the specific reference to absenteeism. Gonzales denies it and Huitt's account does not include it. As Gonzales was leaving the store, he asked Huitt how he could get in touch with someone to protect his rights because he wanted to begin work. Huitt said he did not think it was possible at that time of night. During the weekend, Gonzales tried unsuccessfully to reach someone at the union office. On Saturday, Septem- ber 21, and Sunday, September 22, Gonzales reported for work. On both occasions Huitt was there; Each time Gon- zales refused to talk without his union representative and Huitt refused to permit him to work until he talked. B. The Filing of the Grievance and the Step 1 Grievance Meeting On September 23, Gonzales reported the occurrences of the weekend to Fujimoto and told him he wished to file a grievance. He also took to the union office a written state- ment of events supporting his grievance. It is clear from this statement that Gonzales' grievance was twofold-the alleged discriminatory failure to promote him and the re- fusal to permit him to work on September 20, 21, and 22. Fujimoto was out of the office when Gonzales brought in his grievance statement so Gonzales left it. According to Mr. and Mrs. Gonzales, they returned later that day to talk to Fujimoto, at which time, according to Gonzales, he asked if Fujimoto had read his grievance. Fujimoto said yes, but it could not be put that way, that it had to be in accordance with company procedure. Gon- zales related Huitt's refusal to permit him to work and in- quired why Fujimoto was not there. Fujimoto did not reply to that question but stated that he would file the-grievance and that he had to talk to Huitt to see where they stood. Mrs. Gonzales testified in substantial agreement. Fujimoto denies having any conversation with the Gon- zaleses at the union hall that day. According to him, Gon- zales telephoned him, told him what had occurred with Huitt, and said he would like to follow through with the grievance. Fujimoto denies that Gonzales said anything about him not showing up at Store No. 11 on September 20. When he testified during the presentation of General Counsel's prima facie case, he also denied that he saw Gon- zales' grievance statement prior to talking to him on Sep- tember 23 but admitted that he had seen it and discussed it with Gonzales prior to the September 24 grievance meet- ing. Yet he contends that he only spoke to Gonzales once on September 23, and that the only time he talked to Gon- zales on September 24 was during the grievance meeting. Later, when he testified on Respondent's behalf, he testi- fied that he did not see the grievance- statement until after the September 24 grievance-meeting. In view of these in- consistencies in his testimony I discredit Fujimoto's ac- count of his September 23 conversation with Gonzales and credit the testimony of Mr. and Mrs. Gonzales. On September 24, a step I grievance meeting 7 was held attended by Huitt, McDonald, Fujimoto, Gonzales, and Mrs. Gonzales. Mr. and Mrs. Gonzales testified in substan- tial agreement. According to them, the meeting began with a statement by Fujimoto that Gonzales had filed a griev- ance for the 3-day suspension and the failure to upgrade him. There was some discussion between Gonzales and Huitt regarding why Gonzales had not been promoted. Then Huitt said they had gone through that before and there was no point in discussing it further. Gonzales asked Fujimoto what he was going to do. Fujimoto inquired why Gonzales was suspended for 3 days. -Huitt said because Gonzales refused to talk and handed Fujimoto an employ- ee conduct report dated September 22 which listed the types of infractions as (1) violation of company policies or procedures and (2) insubordination; and the action taken as (1) warning and (2) disciplinary suspension. The details of the infractions were set forth as follows: Mrs. Gonzales called in on 9/16/74 stating that Rich was, having foot problems and would not be in. No additional mfo. regarding Rich's status or anticipated return to work was made avail. to store management until Mrs. Gonzales brought to the store, on 9/19, a certificate of excuse, dated 9/18, from the Westside Health Center. After much difficulty, it was de- termined that Rich would be back to work on 9/20, but the doctor's certificate indicated that Rich would be not be [sic] excused for 3 days starting with 9/18. (It is a company policy that when someone calls in for the employee it is then the employee's responsibility to personally contact his supervisor as soon as possible thereafter as to his date of return-if the employee is uncertain as to the date of return, he must call'in daily informing management of his progress.) Rich has pre- viously been warned by management and his union representative of his responsibility in this regard. Fur- ther, on 9/20/74, 9/21/74, and 9/22/74 when I,- J. Huitt, attempted to discuss this problem with Rich, he refused to talk about anything unless he was "repre- sented by his council [sic]." After 3 futile attemps [sic] 7 The collective-bargaining agreement provides for the resolution of griev- ances in the following manner- Step 1-By conference during working hours between the Steward and/or the Union's Business Representative and/or the aggrieved employees and the manager of the store. Step 2-If the grievance cannot be satisfactorily resolved under Step I above, the grievance shall be reduced to writing and submitted to the representative designated by the Employer to handle such matters. Such submission shall be .. . Step 3-If the grievance is not satisfactorily adjusted in Step 2, either party may, with reasonable promptness , in writing, request arbitra- tion and the other party shall be obliged to proceed with arbitration in the manner hereinafter provided. The executive board of the Union shall have the exclusive right to determine whether or not the employee's grievance shall be submitted to arbitration by the Union 1014 DECISIONS OF NATIONAL LABOR RELATIONS BOARD to resolve the matter, appropriate disciplinary action of suspension was imposed until the matter could be resolved. (A meeting was held on 9/24/74 with Rich and Harley Fujimoto-Rich again refused to discuss anything) 8 Huitt said the report was for insubordination for the 3 days Gonzales missed work. Fujimoto mentioned that Gonzales had filed charges with EEOC. Huitt said what do you mean. Gonzales said he had filed with EEOC and CCRC. At that point, Huitt threw up his hands And said, "That's it, you went over my head, you are indefinitely suspended until this thing is set- tled or you drop the charges." Gonzales turned to Fujimo- to and said under article 16 9 "you cannot do that, I have the right to uphold union principles and rules and you have to protect my rights." Fujimoto said Gonzales had gone over his head too. Gonzales said, "Under article 16 I have the. right to file charges without being terminated or sus- pended for it." Huitt said, "no, you don't." Mrs. Gonzales said, "Do you mean because my husband has filed charges against the_ company he can't come to work." Huitt replied, "Right or wrong, that's the way it is." Mrs. Gonzales asked, "Do you mean if my husband would drop the charges he could come back to work tonight." Huitt said that is the only way. Gonzales told Fujimoto he wanted this to go to step 2 of the grievance procedure and the Gonzaleses left. Both Fujimoto and Huitt testified that Fujimoto began the meeting by saying it was a grievance on the 3-day sus- pension. Fujimoto denies that he or Huitt ever said Gon- zales had gone over their heads. According to him, when he inquired about the reason for the suspension, Huitt said Gonzales had an excessive amount of absenteeism and sometimes he did not call in when he was absent but had his wife call in. Huitt said the absenteeism was getting too great and to a point where it affected the job performance of other'employees, that it created a heavy load on other employees and that this was what he wanted to discuss with Gonzales. Gonzales said, "I `don't want to talk about that, I want to talk about why I have been passed over on promotions, why I have been discriminated against and not promoted." Fujimoto said they were not there to discuss the alleged discrimination, that they had to take care of the suspension and _get him back to work, that they could file another grievance on the discrimination. Fujimoto further testified that Gonzales had gotten quite belligerent because he still didn't want to talk about the suspension, he still didn't want to discuss absenteeism. 8 Huitt testified that the last sentence was written after the step I meeting 9 Art. 16 of the collective-bargaining agreement states: Article 16 No Discrimination Section 31. The Employer hereby agrees not to discriminate against any employee or discharge him because of membership in the Union and/or for upholding Union principles; and further, no employee who falls within the-bargaining unit,"member of the Union, shall be dis- 'charged without good and sufficient cause. The Employer and the Union agree that each will fully comply with the applicable laws and regulations regarding discrimination against any employee, or applicant for employment, because of such person's race, religion, color, national origin , sex or age Huitt said they were not making any progress at the step 1 level. Fujimoto agreed and suggested that they proceed to step 2. Huitt said, since the matter was not resolved, the suspension would have to stand until step 2. Either Mr. or Mrs. Gonzales said, "If we can't get it resolved here, I guess we are going to have to go to other agencies." He does not recall whether Gonzales said EEOC or Civil Rights. Both Huitt and Fujimoto said filing charges was not at issue, that they were there to discuss getting Gon- zales back to work, that if the grievance was not resolved to Gonzales' satisfaction it was his right to do whatever he wished..One of the Gonzaleses said they would see them in court and they should remember they could go to jail for perjury. Fujimoto further testified that he did not hear Huitt say he was suspending Gonzales because he filed Civil Rights charges and that he cannot remember if Mrs. Gonzales ever directed questions to Huitt about Gonzales' right to return to work being contingent on whether he filed or withdrew any EEOC charges. He does not think so. Huitt testified that, after Fujimoto. stated the purpose of the meeting, he [Huitt] related what had occurred between him and Gonzales on September 20, 21, and 22, and stated that was the issue, that he had not been able to have a discussion with Gonzales regarding (1) the apparent con- flict in the date of his return 10 and (2) the ongoing problem that Gonzales would not keep him informed as required by company policy when he was absent from work. At this point, according to Huitt, Fujimoto asked Gon- zales to give his side. Gonzales began to discuss being passed over for promotion. Huitt said promotion was not the issue, but that if Gonzales insisted he would briefly cover some of the reasons Gonzales had not been promot- ed and proceeded to do so, including-absenteeism and tar- diness. At several points, Fujimoto suggested to Gonzales that the suspension matter should be resolved first and then, if he wished, they could proceed with a grievance on the promotion issue . Gonzales said he had a right to know why he was being passed over for promotion. Gonzales further said that if he did not get a satisfactory response he had other recourses available, that civil, rights charges could be filed, he could talk to a congresswoman, and that he could even have the store picketed. Both Huitt and Fu- jimoto said this was his prerogative. Huitt said he felt the meeting should be terminated and that Gonzales would be under indefinite suspension. Huitt further suggested that Gonzales should proceed to step 2 of the grievance proce- dure. Huitt further testified that he said it was his intent at the grievance meeting to pursue the matters he had wished to discuss on September 20 since Gonzales had his counsel present and had indicated on September 20 that was all that was necessary to discuss the matters, but that Gon- zales refused to discuss it. Yet he admits that Gonzales never actually said he would not discuss these matters. He admits that he never asked Gonzales any specific question that he wanted discussed. McDonald also testified that, when Huitt mentioned what he wanted to discuss with Gonzales on September 20, 10 The doctor's excuse, dated September 18, was for a 3-day period. To Huitt, this seemed to indicate 3 days starting with September 18. To Gon- zales, the 3 days started with September 17, the first day he saw the doctor KING SOOPERS, INC. 1015 Gonzales did not want to talk about it. Yet he admits that Gonzales did not say this. At first McDonald testified that Gonzales never mentioned going to a civil rights agency or that he had filed a civil rights charge. However, upon being confronted with his prehearing affidavit he admitted that Gonzales said he was going to the CCRC and that Fujimo- to said he- would not sign a grievance because he did not feel Gonzales had one. However, he thought Fujimoto was referring to an earlier grievance, possibly the failure to pro- mote Gonzales . He also admitted that Gonzales said the only reason he was not being supported by"Fujimoto or the Union was because he had filed charges against the Union. Immediately following the step I meeting Mr. and Mrs. Gonzales went to the union office and talked to Tracy Smith, secretary-treasurer of the Union.lt Gonzales told Smith Fujimoto was "whitewashing" him, that he (Fujimo- to) just sat there and did nothing when Gonzales was in- definitely suspended for filing discrimination charges and still said nothing even after Gonzales reminded him of arti- cle 16 of the contract. Smith said he would have to talk to Fujimoto to see where the matter stood. Mrs. Gonzales and Smith testified in substantial corroboration. According to Smith, he- did discuss the matter with Fu- jimoto. Fujimoto denied that Huitt said' Gonzales could return to work only if he -dropped the civil rights charges. Smith inquired as to why Gonzales thought Fujimoto was whitewashing him. Fujimoto claimed he didn't know and said he was trying to get Gonzales reinstated. He also ex- pressed some doubt as to whether Gonzales wanted to con- tinue with the grievance. Based on this conversation, Smith determined that no further action was required on his part. C. The October 14 Meeting and the Events Leading Thereto The Union filed a written grievance as required in step 2 of the grievance procedure-which states: The above named employee has been suspended-from work as -of September 20, 1974 for reasons the Union feel is not for just -cause in violation of Article 16. The Union asks that Richard be reinstated with no loss of seniority or wages. The Union would like to meet with you as soon as possible to resolve the suspension as soon as possible. Sometime between the step 1 meeting and the October 14 meeting, Gonzales returned to CCRC where it was sug- gested that Gonzales talk to Lawrence D. Downton, em- ployment supervisor and Equal Employment Compliance Officer for King Soopers. Also, when he went to Huitt for his paycheck Huitt told him he had to go to the company offices to get his check. According to Gonzales he went to Downton's office and asked for his check. Downton asked him to come in. Gonzales said he just wanted his check. Downton said either you talk to me or you cannot have your check. Gonzales related to him what had occurred 11 Smith is second in command at the Union One of his primary areas of responsibility is to check the flow of grievances to ensure that business agents comply with time limits including that Huitt had suspended him for filing discrimi- nation charges . Downton said he had talked to Huitt and he-did not think Huitt would do that. Downton testified that in September or October he-re- ceived a telephone call from an investigator with CCRC who stated that Gonzales was there to file a complaint against King Soopers and suggested that Downton talk to Gonzales in an attempt to resolve the matter . Downton agreed to talk to Gonzales. When Gonzales came to his office Downton asked why he felt he had to file discrimina- tion charges. Gonzales said Huitt had told him that he could return to work if he dropped the charges and further said that he felt he had been passed over for promotion because he was Spanish American. Downton told him it was his right to file a charge if he felt he had been discrimi- nated against and promised Gonzales that there would be a thorough investigation and a meeting with Gonzales and Huitt. Thereafter , Downton began arrangements for a meeting to investigate the allegations made by Gonzales. When he telephoned Huitt, Huitt informed him that a step 2 meeting had to be scheduled. Downton then contacted Fujimoto on about October 3 and arranged-a dual-purpose meeting for October 14, combining the step 2 grievance meeting and the discussion of the discrimination allegation. The meeting was held as scheduled on October 14. Downton, Huitt, Fujimoto, and Gonzales were present. Mrs. Gonzales waited in an outer room but at one point entered the meeting room. According to Gonzales, Down- ton asked him to start the meeting. Gonzales said he just wanted to know what they were going to do for him. Downton said,- "We have decided not to give you anything back under the grievance, and you can either start off at the same store or we will transfer you to another store." Gonzales said, "What do you mean, you are not going to give me seniority or anything. It takes me a year to collect medical and dental benefits for my kids and you are going to take that away." Downton said, "We are going to start you all over at the store where you are or transfer you to another store." Gonzales turned to Fujimoto and asked what he was going to do about-it. Fujimoto said , "I agree with the Company that you should not get anything back under the grievance because you would not have been working anyway because of the labor dispute." 12 Gonzales said he had applied at other stores but was refused work because of his suspension.13 Gonzales asked if he was going to get his seniority and backpay. Downton said, "We agreed you should -not get anything back because you, did not follow Company procedure." Gonzales said he did not want to start all over. Fujimoto asked him to think it over, that he had a wife and children to support. Fujimoto sug- gested that Gonzales go out and discuss the matter with his wife. 12 Gonzales' undisputed testimony is that a Teamsters strike was in pro- gress and that it was left to each individual union member whether he wished to work . Fujimoto testified that the strike began on September 25 and continued for 16 or 17 days , that Store No. I l was closed at the begin- ninif of the strike and later reopened during the course of the strike. Downton denies informing anyone of Gonzales' suspension, but admits that job applications require one to give the reason for leaving previous employment- 1016 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Gonzales left the meeting and explained to his wife that they were not going to give him anything back under the grievance, that they wanted him to start all over. When Gonzales returned to the meeting he was accompanied by Mrs. Gonzales. According to Gonzales, his wife asked Downton "What do you mean, you are not going to give him anything back." Downton said, "Well, we don't think he followed the- right Company procedures." Mrs. Gon- zales said he talked to Harley (Fujimoto) on September 19 about the meeting and it should not be his fault that he was not represented and he did not talk at the meeting, that he was suspended for that time. Downton turned to Gonzales and asked, "Are you going to take the offer or not." Gonzales said he did not want to start all over. Downton said "Are you denying to go back to work." Gonzales said, "No, are you denying to give me what is rightfully mine." Downton said, "We are not going to give you anything, we went over that already." Gonzales said, "I don't want to start all over." Downton said, "You can either start here at the store- or we will- transfer you out." Gonzales said, "If I -was transferred out you would call the store manager and tell him to get rid of me because you try to get rid of troublemakers." Downton said, "We don't do that." Gonzales said, "It is not the Company that does it, it is the people in management." At that point, according to Gonzales, Downton pulled out termination papers and wrote that Gonzales had re- signed. Gonzales said he was not resigning, Downton was terminating him. Downton said, "You are quitting." Gon- zales denied that he was quitting. Downton said, "We are going to write that you resigned," and asked Gonzales to sign the paper. Gonzales said he was not going to sign and requested a copy. Downton said he could not have a copy. Gonzales said that under the contract he was entitled to a copy. Whereupon Downton threw a copy across the table toward Gonzales. Gonzales asked why he was suspended indefinitely for filing discrimination charges. Huitt said, "I didn't mention anything about discrimination charges." Mrs. Gonzales said to Huitt, "I hope you know what perju- ry is." Fujimoto said Gonzales had better watch what he said because if the Company asked him to testify for the Company, he would do so. Gonzales told Fujimoto he was a worthless representative and he (Gonzales) was going to go to the National Labor Relations Board and file charges against him. Fujimoto said go ahead. Toward the end of the meeting, Gonzales told Fujimoto he wanted the matter to go to arbitration. Fujimoto said he would not take it to step 3, that he would not present it to the-union executive board. Mrs. Gonzales testified in substantial corroboration of Gonzales' testimony. There is little dispute as to how the meeting began inso- far as the testimony of Downton and Gonzales. According to Downton, he began the meeting by explaining that it was both a step 2 grievance meeting and a meeting on the discrimination allegations made by Gonzales. Gonzales stated his position. Then Huitt stated his, including denials that Gonzales' indefinite suspension was due to the filing of a civil rights complaint or that he ever said this. Down- ton asked "Gonzales the reason he was suspended, the rea- son he didn't report for work and obtained definite an- swers as to these questions, as well as to the doctor's excuse . However, Downton's account of the meeting dif- fers from Gonzales' in several significant respects. One, it does not include the several alleged queries by Gonzales as to his seniority nor the several alleged statements by Gon- zales that he did not want to start over.,Two, Downton testified that he specifically stated that they would put Gonzales back to work with no loss of seniority or benefits, but would not give him backpay during the labor dispute. Three, he testified that Fujimoto urged Gonzales to return to work and then fight for backpay. Four, he testified that Gonzales said he felt the 3-day suspension was just, that he could understand it and he should not be compensated for that period, but that he was entitled to backpay thereafter. Five, he denied hearing Fujimoto say he would not process Gonzales' grievance any further. Finally, he testified that at the end of the meeting Gonzales told Fujimoto " as far as anything else goes, as far as the grievance, you don't have to do anything because they will be hearing from my attor- ney and you [Fujimoto] will be hearing from my attorney also." Downton also testified that Mrs. Gonzales left the room before the end of the meeting. Gonzales denies saying anything to the effect that the 3-day suspension was his fault or that he would waive backpay for that period. Rather, according to him, he said he did not think it was his fault Fujimoto failed to show up on September 20 and he should not lose backpay for those 3 days because he was not represented by counsel. When asked if he said he would return to work only if he received backpay, Gonzales testified that he just could not remem- ber. Huitt and Fujimoto both insisted that the October 14 meeting was solely a step 2 grievance meeting and that Downton started the meeting by saying it was a step 2 meeting. Contrary to the testimony of Downton and Gon- zales, they both testified that on several occasions Fujimo- to, Huitt, and, according to Fujimoto, even Downton re- minded Gonzales that they were not there to discuss his allegations of discrimination. They both testified that Fu- jimoto several times stated that getting Gonzales back to work was his prime concern, that they should first get him back to work and then proceed on the discrimination prob- lem. Huitt testified that Downton specifically said that Gonzales could return to work with no loss of seniority or benefits. Fujimoto said seniority was never mentioned. There are other inconsistencies in the testimony of Huitt and Fujimoto. Thus, when questioned during the presenta- tion of the General Counsel's prima facie case , Fujimoto testified that Gonzales refused to return to work because he did not get backpay for the original 3-day suspension. When he testified during the presentation of Respondent's case, he testified that Gonzales waived any right to back- pay for the initial 3-day period but demanded backpay for the subsequent period and refused to return to work unless he received such pay. His initial testimony seems to indi- cate that this alleged waiver came after the meeting. Fujimoto further testified that during the meeting he and Downton agreed that Gonzales' return to work would not close the grievance, that it could proceed to arbitration, but that Gonzales said he did not want his grievance to go to arbitration. However, he admits that his notes of the meet- ing contain no reference to the refusal by Gonzales to go to KING SOOPERS, INC. arbitration.14 Huitt testified he could not recall Gonzales stating he did not want the grievance taken to arbitration. As to the testimony by Downton and Mr. and Mrs. Gon- zales of her statement with regard to perjury and Fujimoto's response, Fujimoto testified in substantial agreement thereto. However, Huitt testified that he did not recall any response being made to Mrs. Gonzales' state- ment, that Gonzales had made a similar statement prior to her entering the room, and it was to this statement that Fujimoto responded. D. Events Subsequent to the October 14 Meeting On October 14, following the meeting the Gonzaleses went to the union office and again complained to Tracy Smith. According to Gonzales, he told Smith he had been terminated because Fujimoto refused to represent him and refused to take his grievance to arbitration as he had re- quested. Smith said he would have to talk to Fujimoto and ask him what the situation was. Gonzales said he was going to file charges with the NLRB. Smith asked him to wait and not be hasty. Gonzales said he had been "white- washed" so many times and that Smith should have been there. Gonzales asked if Smith was going to take the matter to arbitration. Smith said he would have to talk to Fujimo- to because Fujimoto had to recommend everything. Smith does not recall Gonzales mentioning arbitration or senior- ity, but states that he was very embittered about the denial of backpay. Thereafter, according to Smith, he asked Fujimoto what had happened during the meeting. Fujimoto said he had gotten Gonzales reinstated without backpay and had asked him to return to work while efforts continued to obtain backpay. According to Smith, it was his understanding from the conversation with, Fujimoto that Gonzales had refused to return to work while processing of his grievance continued and had refused to proceed to arbitration. Therefore, from Smith's point of view, the grievance had ended. About a week later Gonzales telephoned Smith. Accord- ing to Gonzales, he asked Smith if his grievance was going to arbitration. Smith said he had filed charges with NLRB against the Union and he did not want to talk to Gonzales, that if any talking was to be done to have his attorney call Smith. A few minutes later Mrs. Gonzales telephoned Smith and he told her the same thing. Smith essentially corroborates Gonzales as to this conversation except he states that he does not recall what inquiry Gonzales made with reference to his grievance. Smith admits that, notwith- standing this indication that Gonzales did, in fact, want to pursue his grievance to arbitration, he made no attempt to reconcile this with Fujimoto's report that Gonzales refused to go to arbitration. According to him, at that point, as far as he was concerned the matter was between the NLRB and the union attorney. 14 Fujimoto testified that it is his practice to record the highlights of a grievance meeting in his notes E. Concluding Findings 1017 1. Credibility I find Huitt and Fujimoto to be completely unreliable witnesses who were so intent on justifying their actions by portraying Gonzales as a recalcitrant grievant who refused to discuss his own grievance and refused to discuss the matters underlying his initial suspension that they tailored their testimony to fit the desired result. Thus they testified that at the step 1 meeting Gonzales refused to discuss his suspension and refused to discuss the failure to follow company procedures which Huitt had initially sought to discuss on September 20. Yet Huitt did not testify as to any instance where he asked a specific question of Gonzales or sought to direct Gonzales' remarks to a specific complaint. Neither of them testified as to anything that could reason- ably be construed as such a refusal. Furthermore, I find it incredible that an employee sus- pended under these circumstances who protected his posi- tion by reporting for work each day, even though he knew he would not be permitted to work, and who immediately filed a grievance protesting the refusal to permit him to work would flatly refuse to discuss in the presence of his union representative whatever Huitt wished to discuss. Certainly he evinced no reluctance to discuss his shortcom- ings. Thus Huitt testified when he mentioned tardiness as a factor militating against promotion, Gonzales was willing to, and did, discuss this problem. At the October 14 meet- ing, when specifically questioned about the doctor's ex- cuse, etc., he did discuss those matters which Huitt testified he had wished to discuss on September 20. What is appar- ent is that Gonzales had filed a grievance on both the fail- ure to promote him and the refusal to permit him to work on September 20, 21, and 22, and that both Fujimoto and Huitt were reluctant to discuss the discrimination aspect of the grievance. For the reasons set forth above I discredit Huitt's and Fujimoto's accounts of the step 1 meeting. I find both Gonzales and Mrs. Gonzales to be honest, forthright wit- nesses whom I credit as to both meetings. Downton im- pressed me as being overly concerned with what logically should have been said. I am convinced, from his testimony and the manner in which he testified, that he testified that he specifically said Gonzales would retain his seniority not because he has any actual recollection of making such a statement but rather because he is certain he would not have said that Gonzales would lose his seniority. However, Gonzales does not contend that anyone actually stated that he would lose his seniority.15 Rather, he assumed such be- cause no one negated his references, to not getting seniority and backpay and he interpreted Downton's statements re- garding "starting all over" to refer ' to seniority, whereas it appears likely, in the circumstances, that Downton meant he would be given an opportunity to return to work un- 15 When directed to answer yes or no, Gonzales did answer affirmatively on cross-examination to the leading question, "And did he specifically say that you lost all your seniority " However, from his testimony immediately before and immediately after answering the above question, it is clear that Gonzales does not contend that anyone actually stated he would lose his seniority. 1018 DECISIONS OF NATIONAL LABOR RELATIONS BOARD hampered by past mistakes, misunderstandings, etc. I am convinced that what ensued was an unfortunate failure of communication. The hostility evoked by Huitt and Fujimoto's determination not to discuss the alleged discrimination and Gonzales' equally determined intent to discuss it had conditioned the Gonzaleses to expect to be treated unfairly and the union and employer representa- tives to view Gonzales statements as further evidence of his intransigence. Thus, even though neither the union nor the employer representatives probably ever intended that Gon- zales lose his seniority, no one attempted to correct his misconception of their intention in that regard. 2. The alleged violation of Section 8(a)(1) by King Soopers The complaint alleges that King Soopers discharged Gonzales because he filed charges with CCRC and EEOC. King Soopers contends, and the record establishes, that King Soopers never received notice that a charge was filed with CCRC and that the charge filed with EEOC was served on it more than 5 months after Gonzales' discharge. However, the record also establishes that an EEOC charge was filed against King Soopers on September 18 and that Gonzales did, in fact, complain to CCRC prior to his dis- charge and that Gonzales so informed Huitt on September 24 and EEOC notified Downton prior to the October 14 meeting. Inasmuch as I credit the Gonzaleses and discredit Huitt, Fujimoto, and McDonald, I find that Huitt told Gonzales that he was indefinitely suspended until he dropped the "civil rights charges" against King Soopers, and that this statement was made immediately after Gonzales stated that he had filed such "charges." Accordingly, I find that Gonzales was indefinitely suspended and, in effect, dis- charged on September 24 because he complained to CCRC and EEOC. For reasons set forth above I find unpersuasive Respondent's contentions that he was suspended indefi- nitely because he continued to refuse to discuss certain problems with Huitt even though his union representative was present. King Soopers contends, however, that Gonzales' com- plaint to CCRC and EEOC is not conduct protected under the Act. Specifically, King Soopers argues that it does not constitute concerted activity since Gonzales was acting alone . Contrary to Respondent's argument , I find that by complaining to CCRC and EEOC Gonzales was engaged in protected concerted activities. The collective-bargaining agreement provides that the Employer and the Union will fully comply with the applicable laws and regulations re- garding discrimination against any employee because of, inter alia, such person's race, color, or national origin. By complaining to CCRC and EEOC, Gonzales was insisting upon his rights under the collective-bargaining agreement. It is well established that by attempting to enforce contrac- tual provisions, an employee is acting not only in his own interest but in the interest of all employees covered under the collective-bargaining agreement, and that such actions are an extension of the concerted activity giving rise to the agreement. See Roadway Express, Inc., 217 NLRB No. 49 (1975); Cray-Burke Company, 208 NLRB 708 (1974); H.O. Seiffert Company, 199 NLRB 960 (1972); C & I Air Condi- tioning, Inc., 193 NLRB 911 (1971); Interboro Contractors, Inc., 157 NLRB 1295 (1966); Merlyn Bunney and Clarence Bunney, Partners, d/b/a Bunney Bros. Construction Compa- ny, 139 NLRB 1516 (1962). I also find without merit Respondent Employer's argu- ment that even assuming that Gonzales was discharged for filing charges with CCRC and EEOC his remedy would be through Title VII of the Civil Rights Act of 1964, not Sec- tion 8(a)(1) of the Act. Respondent's reliance on Emporium Capwell Co. v. Western Addition Community Organization, et al., 420 U.S. 50 (1974), is misplaced. Contrary to Respondent's argument, the court did not hold that Title VII is the appropriate statutory vehicle for remedying dis- criminatory discharges to the exclusion of Section 8(a)(1) of the Act. Rather, that case turned on the conclusion that certain employees were discharged for attempting to bar- gain with their employer over the terms and conditions of employment as they affected racial minorities in deroga- tion of the union's status as exclusive bargaining represen- tative. The court rejected a contention that minority bar- gaining was necessary to protect from employer reprisal employee efforts to oppose unlawful discrimination and that an exception to the principle of exclusive representa- tion through majority rule was required to prevent the un- dermining of the integrity of Section 704(a) of Title VII, which expresses the congressional policy of protecting em- ployees from such reprisal. Respondent Employer contends that Gonzales was not discharged until October 14 and then only because he re- fused to return to work. I find this argument specious. Gonzales was indefinitely deprived of his employment on September 24 for reasons violative of the Act. In effect, Respondent Employer offered to reinstate him on October 14. Gonzales refused to return to work because he thought the offer of reinstatement deprived him of his seniority. Whatever Respondent Employer's intentions were as to whether Gonzales would retain his seniority, the fact is that Gonzales several times asked questions which plainly indi- cated his belief that Respondent was offering him rein- statement without his prior seniority. At no time did either Respondent Employer or Respondent Union correct this belief. I am of the opinion that, once Respondent Employ- er suspended Gonzales for reasons violative of the Act, an obligation devolved on it to take reasonable care that Gon- zales understood that he was being offered reinstatement without prejudice to any rights or benefits previously en- joyed by him. This obligation Respondent failed to meet and Gonzales, by refusing to return to work, in the circum- stances, did not remove himself from the protection of the Act or forfeit his right to reinstatement. Accordingly, I find that King Soopers, Inc., violated Sec- tion 8(a)(1) of the Act by discharging Gonzales on Septem- ber 24, 1974, because he exercised his rights to nondiscri- mination under a collective-bargaining agreement in effect between Respondents by complaining to CCRC and EEOC. 3. The alleged violation of Section 8(b)(1)(A) of the Act The complaint alleges that Respondent Union violated KING SOOPERS, INC. 1019 Section 8(b)(1)(A) of the Act by refusing to represent Gon- zales fairly and by refusing to process his discharge griev- ance because he exercised his contractual rights to nondis- crimination by filing charges with CCRC and EEOC. It is well settled that a union which enjoys the status of exclusive collective-bargaining representative has an obli- gation to represent employees fairly. This duty of fair rep- resentation requires that a union serve the interests of all bargaining unit, employees fairly and in good faith, and without hostile discrimination against any of them on the basis of unfair, arbitrary, irrelevant, or invidious distinc- tions. Manuel Vaca v. Niles Sipes, 386 U.S. -171 (1967); Local Union No. 12, United Rubber, Cork, Linoleum & Plas- tic Workers of America AFL-CIO (Goodyear Tire & Rubber Co. of East Gadsden, Ala.) v. N.L.R.B., 368 F.2d 12 (C.A. 5, 1966), cert. denied 389 U.S. 837; Miranda Fuel Company, Inc., 140 NLRB 181 (1962). However, mere negligence or poor judgment is insufficient to establish a breach of such duty for, as the Supreme Court has recognized, the Act does not guarantee the quality of representation and the effective administration of contractual grievance machin- ery requires that a union be afforded a broad range of discretion in deciding what grievances to pursue and the manner in which they should be handled. Vaca v. Sipes, supra, 191-192; Ford Motor Companies v. Huffman, 345 U.S. 330, 338 (1953); Truck Drivers, Oil Drivers and Filling Station and Platform Workers Local No. 705, International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America (Associated Transport, Inc.) 209 NLRB 292; Teamsters and Chauffeurs Local Union No. 729 (Penn- truck Co, Inc.), 189 NLRB 696 (1971). The test is whether the Union's conduct toward a unit employee is arbitrary, discriminatory, or in bad faith. A union has violated its duty of fair representation and Section 8(b)(1)(A) of the Act only if this question can be answered in the affirma- tive. Miranda Fuel Co., Inc., supra. Respondent Union argues that it processed Gonzales' grievance through all steps short of arbitration and that the duty of fair representation does not require that a gnev- ance be arbitrated. Respondent's concept of the law is ac- curate in this regard, but- its view of the issues herein is myopic. Questions are raised here which go beyond a mere decision not to arbitrate. Thus, in circumstances where, as here, an employee was refused work only because he insist- ed upon union representation at an interview which he had valid reason to believe would be disciplinary in nature,16 Fujimoto's failure to immediately and vigorously protest his indefinite suspension and his admitted failure at the October 14 meeting to grieve the "indefinite suspension" as opposed to the September 20, 21, and 22 suspension was so unreasonable that it cannot be considered mere negligence or poor judgment. It can only be considered arbitrary and in violation of the Union's obligation of fair representation and I so find. I further find that such failure was a direct contributing cause to Gonzales' continued loss of earnings. i6 Huitt's altercation with Mrs. Gonzales, the fact that Huitt was at the store at 9:30 p.m., that he had another supervisor present and the fact, according to McDonald's testimony, that it was Huitt's practice to have a second supervisor present for disciplinary interviews all combine to give a reasonable appearance that the interview would be disciplinary. Furthermore, from Fujimoto's failure to protest when Huitt said he was indefinitely suspending Gonzales be- cause he had gone over his head and complained to CCRC and EEOC and Fujimoto's remark.that Gonzales had also gone over his head and it was out of his -hands can be inferred a refusal to represent Gonzales because he had made such complaints.' Fujimoto further failed in his obligation to fairly repre- sent Gonzales when he failed to clarify the effect of the "indefinite suspension" on Gonzales' seniority. It was ap- parent from the questions asked by Gonzales that he thought he was losing his seniority. Yet Fujimoto did noth- ing to reassure him in this- regard. Under the circum- stances, it being apparent that this belief was leading to Gonzales' continued loss of employment, I conclude that Fujimoto had an affirmative obligation to clarify for Gon- zales the seniority situation. It is immaterial that Gonzales lumped seniority and backpay together in his statements. If the seniority situation had been explained to him his atti- tude toward returning to work might have been completely different. As to the refusal to arbitrate, this was not a good-faith exercise of discretion. Fujimoto never made a recommen- dation-In fact, Respondent Union does not contend it ex- ercised such discretion. Rather it relies on Gonzales' al- leged wish not to proceed further with the grievance. Unfortunately, this contention-is belied by the fact that Gonzales complained to Smith immediately after the sec- ond step meeting, and about a week later both he and his wife telephoned Smith and inquired if his grievance was going to arbitration. Smith refused to talk to him because he had filed charges with the Board. Accordingly, in all the circumstances, including the fail- ure to protest Gonzales' "indefinite suspension" on Sep- tember 24, Fujimoto's remarks indicating agreement with Huitt's statement that Gonzales was indefinitely suspended until he dropped the EEOC and CCRC charges, Fujimoto's evident hostility toward Gonzales' pursual of the discrimination aspects of his grievance, Fujimoto' s fail- ure to clarify for Gonzales the effect of the "indefinite sus- pension" on Gonzales' seniority and the circumstances of the refusal to arbitrate Gonzales' grievance, I find that Re- spondent Union violated Section 8(b)(1)(A) of the Act by refusing to fully and fairly process his grievance because he exercised his contractual rights to nondiscrimination by fil- ing charges with CCRC and EEOC, and he filed charges with the Board.18 I further find, as indicated above, that such conduct directly contributed to Gonzales' continued loss of employment.'9 n Charges against the Union were not filed until after the October 14 meeting Charges against the Employer were filed on September 18 and amended to include the Union on October 15 18 Although the latter was not specifically alleged in the complaint it was fully litigated. i In reaching this conclusion, I have given full consideration to Respon- dent Union's argument (1) based on Emporium Capwell Co v. Waco, supra, that Gonzales removed himself from the protection of the Act because he resorted to self-help and (2) based on Alexander v. Gardner-Denver Co., 415 U.S. 36 (1974), that private parties have no obligation to continue after public rights have been vindicated in a public forum. In my opinion, these cases do not support Respondent's arguments and I find no merit in either contention. 1020 DECISIONS OF NATIONAL LABOR RELATIONS BOARD CONCLUSIONS OF LAW 1. Respondent King Soopers, Inc., is an employer en- gaged in commerce within the meaning of Section 2(2), (6), and (7) of the Act. 2. Respondent Retail Clerks Union Local No. 7, Char- tered by the Retail Clerks International Association, AFL- CIO, is a labor organization within the meaning of Section 2(5) of the Act, and at all times material herein has been the exclusive representative of certain employees of the Employer for the purposes of collective bargaining within the meaning of Section 9(a) of the Act. 3. By discharging Richard T. Gonzales because he exer- cised his rights to nondiscrimination under its collective- bargaining agreement with Respondent Union by com- plaining to governmental civil rights agencies, King Soop- ers, Inc., has engaged in an unfair labor practice affecting commerce within the meaning of Sections 8(a)(1) and 2(6) and (7) of the Act. 4. By refusing to represent Richard T. Gonzales in a fair and impartial manner and by refusing to process his griev- ance because he filed charges or gave testimony under the Act and/or because he exercised his right to nondiscrimi- nation under the collective-bargaining agreement between it and King Soopers, Inc., by complaining to governmental civil rights agencies, Respondent Union Retail Clerks Union Local No. 7 has engaged in unfair labor practices affecting commerce within the meaning of Sections 8(b)(1)(A) and 2(6) and (7) of the Act. THE REMEDY Having found that Respondents have engaged in certain unfair labor practices, I shall recommend that they cease and desist therefrom and take certain affirmative actions designed to effectuate the policies of the Act. Having found that Respondent Employer has violated Section 8(a)(3) and (1) of the Act by discriminatorily dis- charging Richard T. Gonzales on September 24, 1974, I shall recommend that Respondent Employer offer Gon- zales immediate and full reinstatement to his former job or, if such position no longer exists, to a substantially equiva- lent position without prejudice to his seniority or other rights and privileges. Since the uncertainty as to whether that portion of Gon- zales grievance pertaining to the suspension prior to his discharge would have been found to be meritorious and the uncertainty as to whether an attempt now to proceed with the grievance would be considered timely are direct prod- ucts of Respondent Union's unlawful action and where, as here, such an uncertainty requires resolution for the pur- poses of determining monetary responsibility, it is proper to resolve the question in favor of the discriminatee and not the wrongdoer, particularly where, as here, there is considerable risk that Respondent will fail to provide full, fair, and conscientious representation because a denial of the grievance would relieve Respondent of all monetary responsibility. I shall therefore presume that the grievance as to Gonzales' suspension on September 20, 21, and 22, 1974, if fully and fairly processed, would have been found to be meritorious and would have resulted in his receiving backpay for those days 20 Accordingly, I shall recommend that Respondent Union make Richard T. Gonzales whole for his loss of earnings resulting from his suspension on September 20, 21, and 22, 1974. See Local Union No. 2088, International Brotherhood of Electrical Workers, AFL-CIO (Federal Electric Corporation), 218 NLRB No. 48 (1975). Since I' have found that Respondent Employer dis- charged Gonzales in violation of Section 8(a)(1) and (3) of the Act and that Respondent Union's failure to properly represent Gonzales was a cause in his loss of pay resulting from his unlawful discharge, I shall recommend that Re- spondents, jointly and severally, make Richard T. Gon- zales whole for any loss of pay he may have suffered as a result of his unlawful discharge. Sargent Electric Company, et al., 209 NLRB 630 (1974). All backpay shall be with interest at the rate of 6 percent per annum and shall be computed in accordance with the formula set forth in F. W. Woolworth Company, 90 NLRB 289 (1950), and Isis Plumbing & Heating Co., 138 NLRB 716 (1962). Upon the foregoing findings of fact and conclusions of law and the entire record in this proceeding, and pursuant to Section 10(c) of the National Labor Relations Act, as amended, I hereby recommend the following: ORDER 21 A. Respondent Employer, King Soopers, Inc., Denver, Colorado, its officers, agents, successors, and assigns, shall: 1. Cease and desist from: (a) Discharging or otherwise discriminating against any of its employees because they exercised their rights to non- discrimination under the collective-bargaining agreement with the Union by complaining to the Colorado Civil Rights Commission and the Equal Employment Opportu- nity Commission. (b) In any other manner interfering with, restraining, or coercing its employees in the exercise of their Section 7 rights to organize and bargain collectively or to refrain from such activities. 2. Take the following affirmative action: (a) Offer Richard T. Gonzales full reinstatement to his former job or, if such former job no longer exists, reinstate him to a substantially equivalent job, without prejudice to his seniority and other rights and privileges. (b) Jointly and severally with the Respondent Union make Richard T. Gonzales whole for any such loss he may have suffered from his unlawful discharge on September 24, 1974, in the manner set forth in the section of this Decision entitled "The Remedy." (c) Preserve and, upon request, make available to the Board or its agents, for examination and copying, all pay- roll records, social security payment records, timecards, personnel records and reports, and all other records neces- sary to analyze the amount of backpay due under the terms 201 credit Gonzales' denial that he ever waived backpay for this period. 21 In the event no exceptions are filed as provided by Sec. 102.46 of the Rules and Regulations of the National Labor Relations Board, the findings, conclusions, and recommended Order herein shall, as provided in Sec. 102 48 of the Rules and Regulations, be adopted by the Board and become its findings, conclusions, and Order, and all objections thereto shall be deemed waived for all purposes KING SOOPERS, INC. 1021 of this recommended Order. (d) Post at its Store No. 11 in Denver, Colorado, copies of the attached notices marked "Appendix A" and "Ap- pendix B." zz Copies of Appendix A, on forms provided by the Regional Director for Region 27, after being duly signed by an authorized representative of the Respondent Employer and copies of Appendix B, after being duly signed by an authorized representative of Respondent Union, shall be posted by Respondent Employer immedi- ately upon receipt thereof, and be maintained for 60 con- secutive days thereafter, in conspicuous places, including all places where notices to employees are customarily post- ed. Reasonable steps shall be taken by Respondent Em- ployer to see that the notices are not altered, defaced, or covered by any other material. (e) Notify the Regional Director for Region 27, in writ- ing, within 20 days from the date of this Order, what steps the Respondent has taken to comply herewith. B. Respondent Union, Retail Clerks Union Local No. 7, Chartered by the Retail Clerks International Association, AFL-CIO, Denver, Colorado, its officers, agents, and rep- resentatives, shall: 1. Cease and desist from: (a) Failing or refusing to fairly represent Richard T. Gonzales, or any other employee, or refusing or failing to fully and fairly process employee grievances because they file charges or give testimony under the National Labor Relations Act or because they exercise their contractual rights to nondiscrimination by complaining to or filing charges with governmental civil rights agencies or engage in other protected concerted activity. (b) Otherwise restraining or coercing employees of King Soopers, Inc., in any other manner in the exercise of their Section 7 rights to organize and bargain collectively or to refrain from such activities. 2. Take the following affirmative action: (a) Make Richard T. Gonzales whole for any loss of pay he may have suffered by virtue of its denial of fair repre- sentation as to his grievance concerning his suspension on September 20, 21, and 22, 1974. (b) Jointly and severally with the Respondent Company make Richard T. Gonzales whole for any loss of earnings he may have suffered as a result of his unlawful discharge on September 24, 1974, in the manner set forth in the sec- tion entitled "The Remedy." (c) Post at its business office, meeting halls, or other places where it customarily posts notices, copies of the at- tached notice marked "Appendix B." Copies of said notice, on forms provided by the Regional Director for Region 27, after being duly signed by an authorized representative of Respondent Union, shall be posted by Respondent Union immediately upon receipt thereof, and be maintained for 60 consecutive days thereafter. Additional copies of said Appendix B shall be duly signed by an authorized repre- sentative of Respondent Union and furnished to the said 22 In the event that the Board's Order is enforced by a Judgment of a United States Court of Appeals, the words in the notices reading "Posted by Order of the National Labor Relations Board" shall read "Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board." Regional Director for transmission to Respondent Em- ployer for posting by Respondent Employer in accordance with the Order directed to Respondent Employer above. (d) Notify the Regional Director for Region 27, in writ- ing, within 20 days from the date of this Order, what steps the Respondent has taken to comply herewith. APPENDIX A NOTICE To EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government After a hearing at which all sides had a chance to give evidence, the National Labor Relations Board has found that we violated the National Labor Relations Act and has ordered us to post this notice and we intend to carry out the Order of the Board and abide by the following: The Act gives all employees these rights: To engage in self-organization: To form, join, or help unions To bargain collectively through representatives of their choosing To act together for collective bargaining or other mutual aid or protection To refrain from any or all of these things. WE WILL NOT do anything that interferes with or re- strains or coerces employees with respect to these rights. More specifically: WE WILL NOT discharge or otherwise discriminate against our employees because they exercise their con- tractual rights to nondiscrimination by complaining to or filing charges with governmental civil rights agen- cies or engage in other protected concerted activities. WE WILL offer to Richard T. Gonzales immediate and full reinstatement to his former job or, if that job is no longer available, to a substantially equivalent job, without prejudice to any seniority or other rights and privileges previously enjoyed by him. WE WILL jointly and severally with Retail Clerks Union Local No. 7 make Richard T. Gonzales whole for any loss of pay he may have suffered as a result of his unlawful discharge on September 24, 1974. KING SOOPERS, INC. APPENDIX B NOTICE To MEMBERS POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government After a hearing at which all sides had a chance to give evidence, the National Labor Relations Board has found that we violated the National Labor Relations Act and has ordered us to post this notice and we intend to carry out the Order of the Board and abide by the following: The Act gives all employees these rights: 1022 DECISIONS OF NATIONAL LABOR RELATIONS BOARD To engage in self-organization To form, join, or help unions To bargain collectively through representatives of their choosing To act together for collective bargaining or other mutual aid or protection To refrain from any or all of these things. WE WILL NOT do anything that restrains or coerces employees with respect to these rights. More specifi- cally: WE WILL NOT fail or refuse to fairly represent Rich- ard T. Gonzales, or any other employee, or refuse or fail to fully and fairly process employee grievances be- cause they file charges or give testimony under the National Labor Relations Act or because they exercise their contractual rights to nondiscrimination by com- plaining to governmental civil rights agencies or en- gage in other protected concerted activities. WE WILL make Richard T. Gonzales whole for any loss of pay he may have suffered by virtue of our deni- al-of fair representation as to his grievance concerning his suspension on September 20, 21, and 22, 1974. WE WILL jointly and severally with King Soopers, Inc., make Richard T. Gonzales whole for any loss of pay he may have suffered as a result of his unlawful discharge on September 24, 1974. All employees in any bargaining unit represented by this Union are by law entitled to and will receive from this Union fair and nondiscriminatory representation in the processing of their grievances and otherwise. RETAIL CLERKS UNION LOCAL No. 7 CHARTERED BY THE RETAIL CLERKS INTERNATIONAL ASSOCIATION, AFL-CIO Copy with citationCopy as parenthetical citation