Kimberly Duncan, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, (Southwest Area), Agency.

Equal Employment Opportunity CommissionOct 26, 2009
0120080527 (E.E.O.C. Oct. 26, 2009)

0120080527

10-26-2009

Kimberly Duncan, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, (Southwest Area), Agency.


Kimberly Duncan,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

(Southwest Area),

Agency.

Appeal No. 0120080527

Hearing No. 450-2007-00245X

Agency No. 4G752006607

DECISION

On November 9, 2007, complainant filed an appeal from the agency's October

31, 2007 final order concerning her equal employment opportunity (EEO)

complaint alleging employment discrimination in violation of Title VII of

the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e

et seq. and Section 501 of the Rehabilitation Act of 1973 (Rehabilitation

Act), as amended, 29 U.S.C. � 791 et seq. The appeal is deemed timely

and is accepted pursuant to 29 C.F.R. � 1614.405(a). For the following

reasons, the Commission AFFIRMS the agency's final order.

BACKGROUND

At the time of events giving rise to this complaint, complainant worked

as a Rural Carrier at the agency's Cedar Hill Post Office in Cedar Hill,

Texas. Complainant had previously worked as a 204-B acting supervisor,

however she relinquished those duties because she disagreed with her

supervisor's management practices. On August 24 and August 25, 2006,

complainant had discussions with her first-line supervisor (S1) regarding

complainant's failure to follow instructions and the dress guidelines.

On August 28, 2006, complainant was diagnosed with major depression.

On August 30, 2006, complainant filed a workers' compensation claim for

depression and stress. A statement from complainant's doctor attached to

her claim stated that she was expected to be discharged from treatment in

four to six weeks. On October 25, 2006, complainant received a statement

from her doctor indicating that she was released to work seven hours a day

effective October 30, 2006 for eight weeks; however, she did not submit

the documentation to the agency. Instead, complainant spoke with S1 by

phone and told her she could return to work for seven hours a day with

no limitations. S1 informed complainant that the collective bargaining

agreement for rural carriers did not provide for light-duty work.1

Complainant's doctor released her to full duty with no limitations

in January 2007. Complainant claimed that she faxed the doctor's

statement to the Postmaster's (S2) office. S2 denied ever receiving

the documentation. On February 16, 2007, the agency sent complainant an

absence inquiry letter. On February 22, 2007, complainant sent a letter

to the agency indicating that she had been attempting to return to work,

but had been denied. On February 23, 2007, complainant obtained a return

to work certificate from her doctor stating that she could return to

work full-time with no limitations on March 1, 2007. S2 claimed that

she received the certificate on March 3, 2005; however, complainant did

not return to work until March 5, 2007. Complainant claimed that she

did not return sooner because no one contacted her.

On January 17, 2007, complainant filed an EEO complaint alleging that

she was discriminated against on the bases of race (Black) sex (female),

disability (major depression), and in reprisal for prior protected EEO

activity under Title VII when on October 31, 2006, she was not allowed

to return to work.

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of her right to request a

hearing before an EEOC Administrative Judge (AJ). Complainant timely

requested a hearing and the AJ held a hearing on August 15, 2007

and issued a decision on October 24, 2007. Initially, the AJ found

that complainant failed to meet the definition of an individual with

a disability. The AJ found that although complainant has been diagnosed

with depression, there was no evidence that her condition substantially

limited a major life activity. The AJ found that complainant testified

that she does not have any limitations when she takes her medication

and there was no other evidence of limitations. The AJ found that

complainant therefore was not a qualified individual with a disability.

Next, the AJ found that the evidence did not support a prima facie case of

discrimination on the bases of race and sex because there was no evidence

from which to create an inference of discrimination. The AJ found that

the comparators cited by complainant were not similarly situated because

both co-workers had their workers' compensation claims accepted while

complainant had not. Further, the AJ found that the record revealed

that there was no light-duty available to rural carriers under their

collective bargaining agreement and there was no evidence in the record

of any disabled individuals who had received light duty work. The AJ

therefore found that complainant failed to show that she was treated

differently than anyone outside her protected group and there was no

evidence creating an inference of discrimination.

As to reprisal, the AJ found that there was no evidence that complainant's

supervisors were aware of complainant's prior protected EEO activity.

The AJ found that although complainant received an unfavorable decision

regarding returning to work, an inference of reprisal could not be found

as there was no evidence that the responsible management officials knew

of complainant's prior protected activity.

The AJ then assumed argeundo that complainant had establish a prima facie

case of discrimination on the alleged bases and found that the agency had

articulated legitimate, nondiscriminatory reasons for its actions. The AJ

found that S1 and S2 both testified that under the agency's collective

bargaining agreement, rural carriers are not provided light duty work.

Further, the AJ found that both officials testified that they were not

aware of any limitations for complainant other than her request to work

seven hours per day for eight weeks and received no medical documentation

other than her workers' compensation documentation. The AJ found that

both testified that complainant presented no documentation indicating that

she could return to full duty until after they sent an absence inquiry

letter. S1 testified that complainant could return to work on March 1,

2007 when her doctor cleared her to return to full duty. The AJ found

that the agency had articulated legitimate, nondiscriminatory reasons

for its actions.

As to pretext, the AJ found that complainant testified that her problems

began after she declined to continue to act as a 204-B supervisor which

left S1 and S2 short-handed. The AJ found that complainant failed to

present any evidence proving that she submitted any documentation to the

agency between the filing of her workers' compensation claim in August

2006 and the March 1, 2007 documentation showing that she could return to

work full-time. The AJ therefore found that complainant failed to produce

any evidence that she was not allowed to return to work due to her race,

sex, alleged disability, or in reprisal for prior protected activity.

The AJ therefore found that complainant was not discriminated against

as alleged.

The agency subsequently issued a final order adopting the AJ's finding

that complainant failed to prove that she was subjected to discrimination

as alleged.

CONTENTIONS ON APPEAL

On appeal, complainant generally questions why the AJ ignored her sworn

testimony and accepted S1 and S2's testimony as to conflicting facts as

more credible than her testimony. Complainant claims that the agency

admits that it is using the absence of a provision for light duty in

the collective bargaining agreement to nullify any obligation it has

under the Rehabilitation Act to provide a reasonable accommodation.

Complainant requests that we reverse the AJ's decision and the agency's

final order.

In response, the agency claims that complainant failed to establish

a prima facie case of discrimination. Further, the agency claims

that complainant admits that it was not really discrimination or

retaliation that brought her in conflict with the agency, rather it

was her resignation as a 204-B supervisor. The agency then claims

that even assuming complainant had established a prima facie case

of discrimination on the alleged bases, the agency has articulated

legitimate, nondiscriminatory reasons for its actions and complainant

produced no evidence establishing those reasons to be pretextual.

Accordingly, the agency asks that we affirm its final decision.

ANALYSIS AND FINDINGS

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as "such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion." Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a

de novo standard of review, whether or not a hearing was held.

An AJ's credibility determination based on the demeanor of a witness or

on the tone of voice of a witness will be accepted unless documents or

other objective evidence so contradicts the testimony or the testimony so

lacks in credibility that a reasonable fact finder would not credit it.

See EEOC Management Directive 110, Chapter 9, � VI.B. (November 9, 1999).

Denial of Reasonable Accommodation

The Rehabilitation Act of 1973 prohibits discrimination against qualified

disabled individuals. See 29 C.F.R. � 1630. In order to establish that

complainant was denied a reasonable accommodation, complainant must

show that: (1) she is an individual with a disability, as defined by 29

C.F.R. � 1630.2(g); (2) she is a qualified individual with a disability

pursuant to 29 C.F. R. � 1630.2(m); and (3) the agency failed to provide

a reasonable accommodation. See Enforcement Guidance: Reasonable

Accommodation and Undue Hardship under the Americans with Disabilities

Act, EEOC No. 915.002 (October 17, 2002) ("Enforcement Guidance").

Under the Commission's regulations, an agency is required to make

reasonable accommodation to the known physical and mental limitations of

a qualified individual with a disability unless the agency can show that

accommodation would cause an undue hardship. See 29 C.F.R. �� 1630.2(o)

and (p). S1 claims that complainant did not have an approved workers'

compensation claim and that since she could only work seven hours,

she would be considered light duty. S1 claims that under the terms of

the agency's collective bargaining agreement, there is no light duty

available for rural carriers. HT, S1's Testimony, at 24-25. Further,

S1 and S2 both testified that they never received any documentation from

complainant until after the agency sent complainant the February 15, 2007

absence letter. HT, S1's Testimony, at 30; HT S2's Testimony, at 110.

S1 testified that complainant could return to full duty as soon as her

doctor cleared her to return to full duty on March 1, 2007.

Assuming without deciding (for the purposes of this decision) that

complainant is an individual with a disability and a qualified individual

with a disability, the Commission concludes nonetheless that complainant

has failed to show that the agency failed to provide her with a reasonable

accommodation. Complainant claims that on October 25, 2006, she was

released by her doctor to work, but was restricted to working seven

hours a day for eight weeks. HT, Comp.'s Testimony, at 47; Report of

Investigation (ROI), Ex. 5. S1 testified that complainant called her and

said she could return to work, but could only work seven hours a day.

HT, S1's Testimony, at 17, 24. Further, S1 asserts that at no point

during the conversation did they discuss whether this restriction was

related to a disability. Id. S1 explained that she never received any

documentation indicating complainant's need for a shortened schedule.

HT, Comp.'s Testimony, at 18. Complainant, by her own admission, failed

to submit any documentation to the agency illustrating her restrictions.

HT, Comp.'s Testimony, at 47. Even if the complainant's telephone

conversation with S1 constituted a request for a reasonable accommodation,

we find that complainant failed to show that she submitted the necessary

documentation to demonstrate that her purported disability required her

to only work seven hours a day.

When an employee's disability and/or the need for a reasonable

accommodation is not obvious, the agency may ask complainant for

documentation about her disability and limitations. See EEOC Enforcement

Guidance on Reasonable Accommodation and Undue Hardship Under the

Americans with Disabilities Act at question 6 (October 17, 2002).

Alternatively, the agency may simply discuss with the employee the

nature of his/her disability and limitations. Id. In the instant case,

complainant admits to not having any discussions with S1 or S2 about

her alleged disabilities. HT, Comp.'s Testimony, at 46, 71.

Accordingly, after a thorough review of the record and assuming arguendo

that complainant is a qualified individual with a disability, we find that

complainant has failed to prove that the agency denied her a reasonable

accommodation.

Disparate Treatment

In the absence of direct evidence of discrimination, the allocation

of burdens and order of presentation of proof in a Title VII or

Rehabilitation case alleging discrimination is a three-step process.

McDonnell Douglas Corp. v. Green, 411 U.S. 792, 802-803 (1973); see

Hochstadt v. Worcestor Foundation for Experimental Biology, Inc.,

425 F. Supp. 318 (D. Mass. 1976), aff'd 545 F.2d 222 (1st Cir. 1976)

(applying McDonnell Douglas to retaliation cases). First, complainant

must establish a prima facie case of discrimination by presenting

facts that, if unexplained, reasonably give rise to an inference of

discrimination; i.e., that a prohibited consideration was a factor in the

adverse employment action. McDonnell Douglas, 411 U.S. at 802. Next, the

agency must articulate a legitimate, nondiscriminatory reason(s) for its

actions. Texas Department of Community Affairs v. Burdine, 450 U.S. 248,

253 (1981). If the agency is successful, then the complainant must

prove, by a preponderance of the evidence, that the legitimate reason(s)

proffered by the agency was a pretext for discrimination. Id. at 256.

This established order of analysis in discrimination cases, in which the

first step normally consists of determining the existence of a prima

facie case, need not be followed in all cases. Where the agency has

articulated a legitimate, nondiscriminatory reason for the personnel

action at issue, the factual inquiry can proceed directly to the third

step of the McDonnell Douglas analysis, the ultimate issue of whether

complainant has shown by a preponderance of the evidence that the

agency's actions were motivated by discrimination. See U.S. Postal

Service Board of Governors v. Aikens, 460 U.S. 711, 713-714 (1983);

Hernandez v. Department of Transportation, EEOC Request No. 05900159

(June 28, 1990); Peterson v. Department of Health and Human Services,

EEOC Request No. 05900467 (June 8, 1990); Washington v. Department of

the Navy, EEOC Petition No. 03900056 (May 31, 1990).

In the instant case, the agency has articulated legitimate,

nondiscriminatory reasons for its actions. Specifically, the agency

claims that complainant did not have an accepted workers' compensation

claim and the collective bargaining agreement between the agency and the

union does not provide for light duty for rural carriers. Further, S1 and

S2 both testified that they never received documentation that complainant

could return to full-time duty until after they sent the February 15, 2007

absence letter. HT, S1's Testimony, at 30; HT S2's Testimony, at 110.

S1 testified that complainant could return to full duty as soon as her

doctor cleared her to return to full duty on March 1, 2007. S1 and S2

both claim that complainant never informed them of her alleged disability

or any difficulties she faced related to her alleged disability. HT,

S1's Testimony, at 17; HT, S2's Testimony, at 113.

Complainant must now establish, by a preponderance of the evidence,

that the agency's articulated legitimate, nondiscriminatory reasons

were pretext for discrimination. Complainant claims that she was

treated differently because the only thing that had changed about

her was the disability. HT, Comp.'s Testimony, at 53. Additionally,

complainant asserts that two rural carriers were previously granted light

duty after suffering on-the-job injuries or restricted by a physician.

HT, Comp.'s Testimony, at 54-55. S1 avers that those co-workers had

accepted workers' compensation claims and were therefore considered

limited duty and not light duty. ROI, S1's Aff., at 5. We find that

aside from complainant's bare assertions, the record is devoid of any

persuasive evidence that discrimination was a factor in the agency not

allowing complainant to return to work. At all times, the ultimate burden

of persuasion remains with complainant to demonstrate by a preponderance

of the evidence that the agency's reasons were not the real reasons,

and that the agency acted on the basis of discriminatory animus.

Complainant failed to carry this burden.

CONCLUSION

The Commission finds that the AJ's findings of fact are supported by

substantial evidence in the record and that the AJ's decision properly

summarized the relevant facts and referenced the appropriate regulations,

policies, and laws. We discern no basis to disturb the AJ's decision.

Therefore, we AFFIRM the agency's final order finding no discrimination.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0408)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

October 26, 2009_

Date

1 We note that the record reveals that light duty is provided for

employees who have sustained an off-the-job injury; limited duty is for

those who have accepted workers' compensation claims.

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0120080527

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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0120080527