Kathy M. Bighem, Complainant,v.Eric K. Shinseki, Secretary, Department of Veterans Affairs (National Cemetery Administration), Agency.

Equal Employment Opportunity CommissionMar 18, 2011
0120110395 (E.E.O.C. Mar. 18, 2011)

0120110395

03-18-2011

Kathy M. Bighem, Complainant, v. Eric K. Shinseki, Secretary, Department of Veterans Affairs (National Cemetery Administration), Agency.


Kathy M. Bighem,

Complainant,

v.

Eric K. Shinseki,

Secretary,

Department of Veterans Affairs

(National Cemetery Administration),

Agency.

Appeal No. 0120110395

Hearing No. 550-2010-00154X

Agency No. 200P-0913-2009103780

DECISION

Complainant timely filed1 an appeal from the Agency's November 2, 2010,

final order concerning her equal employment opportunity (EEO) complaint

alleging employment discrimination in violation of Title VII of the

Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e

et seq. and the Age Discrimination in Employment Act of 1967 (ADEA),

as amended, 29 U.S.C. � 621 et seq. The Commission deems the appeal

timely and accepts it pursuant to 29 C.F.R. � 1614.405(a). For the

following reasons, the Commission AFFIRMS the Agency's final order.

ISSUE PRESENTED

The issue presented is whether the Administrative Judge properly issued

a decision without a hearing which found that Complainant had not been

discriminated against based on her race and age when she was issued

an admonishment, charged as Absent without Leave, and was subjected to

harassment.

BACKGROUND

At the time of events giving rise to this complaint, Complainant worked

as a Cemetery Representative, GS-6, at the Agency's San Joaquin Valley

National Cemetery in Gustine, California. Complainant's first-level

supervisor is the Administrative Officer, GS-11, and her second-level

supervisor is the Cemetery Administrator, GS-12.

On August 19, 2009, Complainant filed an EEO complaint alleging that the

Agency discriminated against her on the bases of race (African-American)

and age (51) when:

1. on June 4, 2009, management charged her Absent Without Leave (AWOL);

2. on June 19, 2009, management issued her an admonishment;

3. she was subjected to unlawful harassment as follows:

(a) on January 11, 2008, the Cemetery Administrator (also referred to

herein as the Director) made a negative comment about her weight and

stated that he thought he would sign her up for Richard Simmons;

(b) on March 5, 2008, the Director made a sarcastic comment to Complainant

regarding whether her vehicle would make the trip in order for her to

attend a funeral;

(c) on May 12, 2008, the Administrative Officer asked a question in the

Director's presence whether anyone had ever heard of David Duke and then

stated that her new neighbors remarked that the neighborhood was good

because of the absence of African Americans;

(d) on August 25, 2008, the Director made a statement that with eight

more paychecks until Christmas, Complainant would need to start putting

gifts on layaway;

(e) on November 13, 2008, Complainant overheard inappropriate remarks

by staff regarding the report card of a dependent child that had been

faxed in hopes of submitting information towards burial eligibility;

(f) on June 4, 2009, management charged Complainant as Absent Without

Leave;

(g) on June 9, 2009, the Administrative Officer questioned Complainant

about a cemetery marker that was one character over the space allowed;

and

(h) on June 19, 2009, management issued Complainant a written

admonishment.

At the conclusion of the investigation, the Agency provided Complainant

with a copy of the report of investigation and notice of her right to

request a hearing before an EEOC Administrative Judge (AJ). Complainant

timely requested a hearing.

The AJ assigned to the case determined sua sponte that the complaint did

not warrant a hearing and issued a Notice of Intent to Issue a Decision

without a Hearing on July 14, 2010. Complainant submitted her response

to that Notice on July 27, 2010, and August 2, 2010. The Agency did not

reply to the AJ's Notice. The AJ issued a decision without a hearing

on September 28, 2010.

In her decision, the AJ found that when considering the issues of

Complainant's claim of harassment in the light most favorable to

Complainant, the incidents were not sufficiently severe or pervasive

such that they rose to the level of a hostile working environment.

The AJ found that these were a "few, relatively minor incidents occurring

over the span of 18 months." She also found that Complainant had not

shown how these incidents were motivated by any animus against her on

the bases of her race or age. Regarding Complainant's claim that she

was discriminatorily charged as AWOL, the AJ found that Complainant

had not shown that any other employees not of her protected class had

received more favorable treatment for the same offense. The AJ noted

that Complainant did not dispute that she left work early on June 4,

2009, prior to her submitted leave request being approved. Regarding

the written admonishment issued to Complainant on June 19, 2009, the AJ

likewise found that Complainant had not shown that the Agency's reasons

for issuing it were pretext for discrimination. The AJ concluded that

Complainant had not proven that she had been subjected to discrimination

or harassment based on her race or age.

The Agency subsequently issued a final order adopting the AJ's finding

that Complainant failed to prove that the Agency subjected her to

discrimination as alleged. Complainant filed the instant appeal.

CONTENTIONS ON APPEAL

In her contentions on appeal, Complainant argued that the Cemetery

Administrator and the Administrative Officer have created a hostile work

environment based on their "micromanaging and monitoring." She noted

that two co-workers who were involved in a physical altercation were

treated differently with respect to the consequences, and that this

has also tainted the atmosphere in the office. Complainant also set

forth examples of what she believed were further incidents involving the

Cemetery Administrator that demonstrated that he was rude to employees and

to patrons of the cemetery, and that showed he harbored racial animus.

The Agency submitted a statement in which it urged the Commission to

affirm its final order.

STANDARD OF REVIEW

In rendering this appellate decision we must scrutinize the AJ's legal and

factual conclusions, and the Agency's final order adopting them, de novo.

See 29 C.F.R. � 1614.405(a) (stating that a "decision on an appeal from an

Agency's final action shall be based on a de novo review . . ."); see also

Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614,

at Chapter 9, � VI.B. (November 9, 1999) (providing that an administrative

judge's "decision to issue a decision without a hearing pursuant to

[29 C.F.R. � 1614.109(g)] will be reviewed de novo"). This essentially

means that we should look at this case with fresh eyes. In other words,

we are free to accept (if accurate) or reject (if erroneous) the AJ's,

and Agency's, factual conclusions and legal analysis - including on the

ultimate fact of whether intentional discrimination occurred, and on the

legal issue of whether any federal employment discrimination statute

was violated. See id. at Chapter 9, � VI.A. (explaining that the de

novo standard of review "requires that the Commission examine the record

without regard to the factual and legal determinations of the previous

decision maker," and that EEOC "review the documents, statements, and

testimony of record, including any timely and relevant submissions of

the parties, and . . . issue its decision based on the Commission's own

assessment of the record and its interpretation of the law").

ANALYSIS AND FINDINGS

Decision without a hearing

We must first determine whether it was appropriate for the AJ to have

issued a decision without a hearing on this record. The Commission's

regulations allow an AJ to issue a decision without a hearing when

he or she finds that there is no genuine issue of material fact.

29 C.F.R. � 1614.109(g). This regulation is patterned after the summary

judgment procedure set forth in Rule 56 of the Federal Rules of Civil

Procedure. The U.S. Supreme Court has held that summary judgment

is appropriate where a court determines that, given the substantive

legal and evidentiary standards that apply to the case, there exists

no genuine issue of material fact. Anderson v. Liberty Lobby, Inc.,

477 U.S. 242, 255 (1986). In ruling on a motion for summary judgment,

a court's function is not to weigh the evidence but rather to determine

whether there are genuine issues for trial. Id. at 249. The evidence of

the non-moving party must be believed at the summary judgment stage and

all justifiable inferences must be drawn in the non-moving party's favor.

Id. at 255. An issue of fact is "genuine" if the evidence is such that

a reasonable fact finder could find in favor of the non-moving party.

Celotex v. Catrett, 477 U.S. 317, 322-23 (1986); Oliver v. Digital

Equip. Corp., 846 F.2d 103, 105 (1st Cir. 1988). A fact is "material"

if it has the potential to affect the outcome of the case.

If a case can only be resolved by weighing conflicting evidence,

issuing a decision without holding a hearing is not appropriate. In the

context of an administrative proceeding, an AJ may properly consider

issuing a decision without holding a hearing only upon a determination

that the record has been adequately developed for summary disposition.

See Petty v. Dep't of Def., EEOC Appeal No. 01A24206 (July 11, 2003);

Murphy v. Dep't of the Army, EEOC Appeal No. 01A04099 (July 11, 2003).

Finally, an AJ should not rule in favor of one party without holding

a hearing unless he or she ensures that the party opposing the ruling

is given (1) ample notice of the proposal to issue a decision without

a hearing, (2) a comprehensive statement of the allegedly undisputed

material facts, (3) the opportunity to respond to such a statement, and

(4) the chance to engage in discovery before responding, if necessary.

According to the Supreme Court, Rule 56 itself precludes summary

judgment "where the [party opposing summary judgment] has not had the

opportunity to discover information that is essential to his opposition."

Anderson, 477 U.S. at 250. In the hearing context, this means that the

administrative judge must enable the parties to engage in the amount

of discovery necessary to properly respond to any motion for a decision

without a hearing. Cf. 29 C.F.R. � 1614.109(g)(2) (suggesting that an

administrative judge could order discovery, if necessary, after receiving

an opposition to a motion for a decision without a hearing).

We find that the AJ properly issued a decision without a hearing as

there were no material facts in dispute such that the AJ would need to

resolve those disputes through the taking of evidence or observation

of witnesses. The AJ viewed the evidence in the record at the time of

her decision in the light most favorable to Complainant, and drew all

inferences in Complainant's favor.

Hostile work environment

To establish a claim of harassment a complainant must show that:

(1) they belong to a statutorily protected class; (2) they were

subjected to harassment in the form of unwelcome verbal or physical

conduct involving the protected class; (3) the harassment complained

of was based on their statutorily protected class; (4) the harassment

affected a term or condition of employment and/or had the purpose or

effect of unreasonably interfering with the work environment and/or

creating an intimidating, hostile, or offensive work environment;

and (5) there is a basis for imputing liability to the employer.

See Henson v. City of Dundee, 682 F.2d 897 (11th Cir. 1982). Further,

the incidents must have been "sufficiently severe or pervasive to alter

the conditions of [complainant's] employment and create an abusive working

environment." Harris v. Forklift Systems, Inc., 510 U.S. 17, 21 (1993).

The harasser's conduct should be evaluated from the objective viewpoint of

a reasonable person in the victim's circumstances. Enforcement Guidance

on Harris v. Forklift Systems Inc., EEOC Notice No. 915.002 at 6

(Mar. 8, 1994).

Complainant listed eight incidents of harassment which occurred over an

18-month period. We find that she has established that she belonged

to protected classes, and that she considered these incidents to be

unwelcome. However, we also find that Complainant has failed to show

that these particular eight incidents had any connection to her race or

her age. The incident in claim 3(a) pertains to Complainant's physical

state, and the Cemetery Administrator's (apparent) view of Complainant.

The incident in claim 3(b) pertains to Complainant's car, and the

incident in 3(d) to her financial status. The incident in 3(c) regards

the Administrative Officer relating a story about her new neighbors,

and even by Complainant's version, the Administrative Officer did not

agree with the views of her new neighbors on African Americans. Even had

Complainant established a connection to her protected classes, she has

also failed to show that these incidents were so severe or pervasive

such that a legally sufficient hostile working environment was present.

While we acknowledge that Complainant's claims on appeal regarding

the behavior of the Cemetery Administrator indicate that he may not be

the most sensitive individual, the EEO laws are not a civility code,

and he does not seem to have confined his rude behavior to individuals

of Complainant's same race or age. See Oncale v. Sundowner Offshore

Services. Inc., 523 U.S. 75, 81 (1998) (EEO regulations are not a general

civility code or a requirement that the workplace be free of offensive

behavior).

Disparate treatment

To prevail in a disparate treatment claim such as this, complainant must

satisfy the three-part evidentiary scheme fashioned by the Supreme Court

in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973). Complainant

must initially establish a prima facie case by demonstrating that he or

she was subjected to an adverse employment action under circumstances

that would support an inference of discrimination. Furnco Construction

Co. v. Waters, 438 U.S. 567, 576 (1978). Proof of a prima facie case will

vary depending on the facts of the particular case. McDonnell Douglas,

411 U.S. at 804 n. 14. The burden then shifts to the agency to articulate

a legitimate, nondiscriminatory reason for its actions. Texas Department

of Community Affairs v. Burdine, 450 U.S. 248, 253 (1981). To ultimately

prevail, complainant must prove, by a preponderance of the evidence,

that the agency's explanation is pretextual. Reeves v. Sanderson

Plumbing Products, Inc., 530 U.S. 133, 143 (2000); St. Mary's Honor

Center v. Hicks, 509 U.S. 502, 519 (1993).

In this case, we find that Complainant has not shown that she was

discriminated against as alleged. Our independent review of the record

shows that, assuming Complainant had established her prima facie cases

of race and age discrimination, she has not shown that she was issued an

admonishment or charged as AWOL for discriminatory reasons. There is no

dispute that Complainant left work early on June 4, 2009, prior to her

submitted leave request being approved by the Administrative Officer.

Although Complainant had a large leave balance available to her for

use, she has not shown that the Administrative Officer charged her

AWOL because of her race or age. Likewise, Complainant does not deny

that the incidents listed in her admonishment occurred, but argues

that errors happen from time to time, and that she is generally a very

conscientious employee. Again, while Complainant may have shown that

the Agency's actions were not the most logical course of events, she

has not shown that they were discriminatory.

We find that the AJ's legal conclusions that Complainant was not

discriminated against based on race or age, and not subjected to a hostile

work environment, were properly drawn and are supported by the record.

CONCLUSION

Based on a thorough review of the record and the contentions of

Complainant on appeal, including those not specifically addressed herein,

and in the absence of contentions on appeal from the Agency, we AFFIRM the

agency's final order, which implemented the AJ's finding that Complainant

was not discriminated against as alleged.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0610)

The Commission may, in its discretion, reconsider the decision in this

case if the Complainant or the Agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the Agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive

for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

77960, Washington, DC 20013. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0610)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official Agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z0610)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time limits

as stated in the paragraph above ("Right to File a Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

March 18, 2011

Date

1 We note that Complainant initially filed her appeal prematurely, from

the Administrative Judge's decision. With the issuance of the Agency's

final, however, Complainant's appeal became ripe for adjudication.

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0120110395

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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0120110395